Salary: £25,000–£28,000 (Pro Rata) 3 Days a Week – Thursday, Friday and Saturday
Zest Optical are currently working with a well-established independent Opticians in Carterton, Oxfordshire, to recruit a part time Optical Assistant to join their friendly and experienced team.
This is an excellent opportunity for someone looking for a part time optical role with a practice that focuses on providing high-quality, personalised eye care in a relaxed and professional setting.
Optical Assistant Job – Key Details
Part time Optical Assistant position – Thursday, Friday and Saturday
Practice hours: 9:00am to 5:30pm, with a late night until 7:00pm on Thursdays
Work as part of a small, supportive team in a single testing room practice
No pre-screening – full focus on patient care and customer service
Dispensing a wide range of quality eyewear and lenses
Involvement in general practice support and day-to-day operations
Opportunity to work in a well-regarded independent optical practice
Requirements for the Optical Assistant Role
Experience working as an Optical Assistant is essential
Confident dispensing and delivering excellent patient service
Friendly, professional and well-presented
Strong communication and teamwork skills
Organised and dependable
Salary & Benefits
Salary between £25,000 and £28,000 (Pro Rata, depending on experience)
Regular working days: Thursday, Friday and Saturday
Opening hours: 9:00am to 5:30pm (with a 7:00pm finish on Thursdays)
Free parking nearby
Supportive, well-run working environment
This is a fantastic part time opportunity for an experienced Optical Assistant looking to join a leading independent Opticians in Oxfordshire that values quality, service and team culture.
Apply now by sending your CV to Rebecca at Zest Optical or call 0114 238 1726 for more details.....Read more...
Part-Time Optical Assistant Independent Opticians, Leicester (Leicestershire) £27,000–£28,000 pro rata | 2–3 Days Per Week | 9am–5.30pm | Community-Focused Independent Practice
Zest Optical are working alongside a growing independent Opticians in Leicester to recruit a Part-Time Optical Assistant. This is a great opportunity to join a friendly, community-focused team across two practices just four miles apart, both committed to providing personalised, high-quality eye care.
Optical Assistant – Role Overview
Working across two well-established practices in Leicester
Part-time: 2–3 days per week
Hours: 9am–5.30pm
Only 1 in 4 Saturdays required
Welcoming patients and providing a first-class customer experience
Supporting the Optometrists and wider team in day-to-day practice operations
Advising patients on suitable frames and lenses
Handling contact lens enquiries and orders
Assisting with remote edging and working with a range of Essilor lenses
Helping with the styling and presentation of a varied eyewear collection, including designer and high-street brands
Salary of £27,000–£28,000 pro rata, depending on experience
Optical Assistant – Requirements
Previous experience as an Optical Assistant is essential
Confident in dispensing and comfortable working independently when needed
Strong communication and customer service skills
Passion for community-focused care and building long-term patient relationships
Professional, approachable, and eager to be part of a close-knit team
This is a fantastic opportunity for an experienced Optical Assistant who enjoys variety, patient care and being part of an independent practice where your input is valued.
To avoid missing out, please send your CV to Rebecca Wood using the ‘Apply’ link as soon as possible.....Read more...
Zest Optical are working with a fast-growing business who are opening their first stores in Dublin, Ireland and looking to recruit an Optical Assistant.
The brand are known for best-in-class service, amazing products and advanced technologies.
On offer is a unique opportunity to play a key role in the successful launch of a new store which could ultimately lead to a variety of different development opportunities moving forward.
Optical Assistant – Role
Modern environment with a high end feel in-store
Focus on quality and customer service
Advanced equipment and technologies available
Extensive opportunities for development
Supported by an experienced team
Full time
Optical Assistant – Requirements
Previous experience of working in the optical industry
Passionate about eyewear and styling
Exceptional customer service skills
Optical Assistant – Salary
Base salary up to €32,000
Uncapped bonus scheme with existing team members earning €400+/month
Range of additional benefits
For more information please click the 'Apply' link as soon as possible to avoid missing out on this great opportunity.....Read more...
An exciting opportunity has arisen for an Optical Assistant to join a reputable and well-established optical retailer known for delivering professional eye care and stylish eyewear solutions in a welcoming, customer-centric setting.
As an Optical Assistant, you will be supporting both clinical and retail operations to deliver outstanding patient care and ensure smooth day-to-day practice functions. This role can be full-time or part-time offering a salary range of £25,000 - £28,000 and benefits.
You will be responsible for:
? Assisting clinicians during eye examinations by preparing patients and outlining procedures
? Carrying out essential pre-screening checks such as pressure readings and auto-refraction
? Managing patient bookings, maintaining accurate records, and updating practice systems
? Ensuring frame displays are well-presented and stock levels maintained
? Processing spectacle and lens orders with precision and attention to prescription details
? Offering guidance to patients on frame choices and lens options
? Contributing to the smooth running of the practice by collaborating effectively with colleagues
What we are looking for:
? Previously worked as an Optical Assistant, Dispensing Assistant, Optical Advisor, Optician, Optical Consultant or in a similar role
? At least 2 years of experience working in a UK optical setting
? Solid understanding of GOS/NHS processes within an optical environment
? Strong product knowledge, particularly around frame selection and fitting adjustments
? Ability to dispense confidently to a competent standard.
What's on offer:
? Competitive salary
? Employee discount
? Free parking
This is a fantastic opportunity to join a respected practice where you'll make a real difference in patients everyday lives.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best i....Read more...
An exciting opportunity has arisen for an Optical Assistant to join a reputable and well-established optical retailer known for delivering professional eye care and stylish eyewear solutions in a welcoming, customer-centric setting.
As an Optical Assistant, you will be supporting both clinical and retail operations to deliver outstanding patient care and ensure smooth day-to-day practice functions. This role can be full-time or part-time offering a salary range of £25,000 - £28,000 and benefits.
You will be responsible for:
? Assisting clinicians during eye examinations by preparing patients and outlining procedures
? Carrying out essential pre-screening checks such as pressure readings and auto-refraction
? Managing patient bookings, maintaining accurate records, and updating practice systems
? Ensuring frame displays are well-presented and stock levels maintained
? Processing spectacle and lens orders with precision and attention to prescription details
? Offering guidance to patients on frame choices and lens options
? Contributing to the smooth running of the practice by collaborating effectively with colleagues
What we are looking for:
? Previously worked as an Optical Assistant, Dispensing Assistant, Optical Advisor, Optician, Optical Consultant or in a similar role
? At least 2 years of experience working in a UK optical setting
? Solid understanding of GOS/NHS processes within an optical environment
? Strong product knowledge, particularly around frame selection and fitting adjustments
? Ability to dispense confidently to a competent standard.
What's on offer:
? Competitive salary
? Employee discount
? Free parking
This is a fantastic opportunity to join a respected practice where you'll make a real difference in patients everyday lives.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best i....Read more...
Zest Optical are proud to be working with a fast-growing optical brand who are changing the way people buy glasses to recruit an Optical Assistant into their team in Meadowhall, Sheffield.
This is a fantastic opportunity for somebody looking to challenge themselves in a new environment and who wants to play a key role in driving a dynamic, modern brand forward.
The Optical Assistant Role
Carrying out day-to-day dispensing of lenses and frames
Completing glazing and associated optical tasks
Supporting the wider team to deliver a first-class customer experience
Playing an active role in the smooth running of the store
The Optical Assistant
Previous experience within an optical environment is essential
Confident working in a busy retail setting
A strong communicator who can build great relationships with customers
Well-organised with excellent attention to detail
The Opportunity
Salary up to £27,000
Lucrative monthly bonus scheme
Full-time position with consistent hours
Join a growing, modern optical retailer with great progression opportunities
If you’re looking for a role where you can bring your optical expertise into a fun, customer-focused environment, this could be the perfect next step.
To apply for this role, please submit your CV using the apply link or contact us via WhatsApp for more information.....Read more...
Optical Assistant Jobs – Norton, Sheffield
Zest Optical are supporting a leading practice in Woodseats, Sheffield, to recruit an Optical Assistant into their friendly and patient-focused team.
This is a fantastic opportunity to join an established group widely recognised for delivering the highest standards of care, whilst also providing excellent opportunities for personal and professional development.
Optical Assistant – Role
Modern, spacious practice fitted with the latest technology
Welcoming and supportive team environment (10–12 people)
Involved across all areas of the practice, ensuring a varied role
Opportunity to progress into the senior leadership team, contributing to the day-to-day running of the practice
Clear pathways for ongoing personal development – both clinical and commercial
Flexible working arrangements available
Weekend on / weekend off rota for a healthy work-life balance
Optical Assistant – Requirements
Previous experience working in an optical setting
Friendly, approachable and confident when dealing with patients
Strong customer care skills with the ability to build lasting relationships
Willingness to learn and develop your skills further
Optical Assistant – Package
Basic salary up to £26,000
Bonus scheme to reward your contribution
Wide range of additional benefits including discounts, private health and more
Supportive environment with genuine career development opportunities
This is an opportunity to become part of a practice where patient care comes first, and where your own growth and progression are actively encouraged.
To apply for this role, please send your CV to Kieran Lindley using the ‘Apply’ link or contact us via WhatsApp for more information.....Read more...
An exciting opportunity has arisen for an Optical Assistant to join a reputable and well-established optical retailer known for delivering professional eye care and stylish eyewear solutions in a welcoming, customer-centric setting.
As an Optical Assistant, you will be supporting both clinical and retail operations to deliver outstanding patient care and ensure smooth day-to-day practice functions. This role can be full-time or part-time offering a salary range of £25,000 - £28,000 and benefits.
You will be responsible for:
* Assisting clinicians during eye examinations by preparing patients and outlining procedures
* Carrying out essential pre-screening checks such as pressure readings and auto-refraction
* Managing patient bookings, maintaining accurate records, and updating practice systems
* Ensuring frame displays are well-presented and stock levels maintained
* Processing spectacle and lens orders with precision and attention to prescription details
* Offering guidance to patients on frame choices and lens options
* Contributing to the smooth running of the practice by collaborating effectively with colleagues
What we are looking for:
* Previously worked as an Optical Assistant, Dispensing Assistant, Optical Advisor, Optician, Optical Consultant or in a similar role
* At least 2 years of experience working in a UK optical setting
* Solid understanding of GOS/NHS processes within an optical environment
* Strong product knowledge, particularly around frame selection and fitting adjustments
* Ability to dispense confidently to a competent standard.
What's on offer:
* Competitive salary
* Employee discount
* Free parking
This is a fantastic opportunity to join a respected practice where you'll make a real difference in patients everyday lives.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for an Optical Assistant to join a reputable and well-established optical retailer known for delivering professional eye care and stylish eyewear solutions in a welcoming, customer-centric setting.
As an Optical Assistant, you will be supporting both clinical and retail operations to deliver outstanding patient care and ensure smooth day-to-day practice functions. This role can be full-time or part-time offering a salary range of £25,000 - £28,000 and benefits.
You will be responsible for:
* Assisting clinicians during eye examinations by preparing patients and outlining procedures
* Carrying out essential pre-screening checks such as pressure readings and auto-refraction
* Managing patient bookings, maintaining accurate records, and updating practice systems
* Ensuring frame displays are well-presented and stock levels maintained
* Processing spectacle and lens orders with precision and attention to prescription details
* Offering guidance to patients on frame choices and lens options
* Contributing to the smooth running of the practice by collaborating effectively with colleagues
What we are looking for:
* Previously worked as an Optical Assistant, Dispensing Assistant, Optical Advisor, Optician, Optical Consultant or in a similar role
* At least 2 years of experience working in a UK optical setting
* Solid understanding of GOS/NHS processes within an optical environment
* Strong product knowledge, particularly around frame selection and fitting adjustments
* Ability to dispense confidently to a competent standard.
What's on offer:
* Competitive salary
* Employee discount
* Free parking
This is a fantastic opportunity to join a respected practice where you'll make a real difference in patients everyday lives.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Full-Time | Independent Optical Practice | Hertfordshire – £26,000 to £28,000 DOE
Zest Optical are working with a patient-focused independent Opticians in Bishop’s Stortford to recruit an Optical Assistant to join their experienced and friendly team.
This is an excellent opportunity for an Optical Assistant to join a modern, community-focused practice known for its relaxed, personal service and clinical excellence.
Optical Assistant – Key Responsibilities
Provide an exceptional patient journey in a single testing room practice with genuine growth potential
Build strong patient relationships in a practice with a warm, homely feel
Assist with dispensing a wide selection of designer and luxury frames, including Chanel, Tom Ford, Lindberg, Oakley, Prada, Ray-Ban, and Tiffany & Co.
Support specialist services such as paediatric eyewear and myopia control
Manage day-to-day tasks such as stock handling, order processing, and liaising with suppliers
Work as part of a close-knit, supportive team
5 days per week, including most Saturdays (some flexibility available)
Working hours: 9am–5.30pm
Salary between £26,000 to £28,000 DOE
Professional development opportunities provided
About the Practice
Independent practice with an excellent local reputation
High end dispensing
Focus on high-quality clinical care and long-term patient relationships
Zeiss and Essilor lens specialists
Fully paperless with modern digital systems
Calm, boutique-style setting with time to focus on each patient
Run by invested owners with a clear vision for the future
Candidate Requirements
Previous experience as an Optical Assistant in an independent or multiple setting
Friendly, confident, and passionate about patient care
Comfortable using modern systems and digital workflows
Interest in fashion and styling would be beneficial
Team-oriented with a proactive, hands-on approach
Apply Now
If you’re looking for the next step in your optical career and would thrive in a welcoming, progressive independent practice, we’d love to hear from you.
To apply, please send your CV to Rebecca Wood via the Apply link. Alternatively, feel free to get in touch directly for a confidential chat.
Early applications are advised as this is a rare opportunity in a sought-after location.
....Read more...
Optical Assistant – Online Retailer – Bury (Greater Manchester)
Salary: £24,000 – £25,000 | Full or Part Time (min 30 hours/week) | Permanent Location: Head Office, Bury, Greater Manchester
About the Role
A fantastic opportunity has arisen for an experienced Optical Assistant to join the customer service team one of the UK’s largest independent online retailer of luxury sunglasses and prescription eyewear.
Based at a modern head office in Bury, you’ll support customers through their eyewear journey, offering expert product and prescription advice via email, live chat, and phone. You'll be part of a fast-growing business with over 26,000 five-star Trustpilot reviews and a strong reputation for customer excellence.
Key Duties
Assist customers with frame and lens selection for prescription eyewear
Handle enquiries via phone, email, and live chat
Offer expert advice on prescription lenses, product features, and styling
Support order tracking, aftercare, and customer issue resolution
Work closely with in-house teams including the optical lab and fulfilment
Requirements
Proven experience as an Optical Assistant
Strong product knowledge across prescription lenses and designer eyewear
Excellent communication and multitasking skills
Confident using IT systems in a customer service setting
Calm, professional, and proactive attitude
Benefits
Salary: £24,500 – £25,000 (depending on experience)
Hours: Full or part time (30 – 37.5 hours/week), 9am – 5pm
Primarily Monday to Friday with occasional weekends
Holidays: 26 days + Bank Holidays
Other: Staff discount, pension scheme, professional development fees paid
To Apply
Click ‘Apply Now’ or get in touch via WhatsApp for further information.....Read more...
An exciting opportunity has arisen for an Optical Dispenser to join a reputable and well-established optical retailer known for delivering professional eye care and stylish eyewear solutions in a welcoming, customer-centric setting.
As an Optical Dispenser, you will be providing outstanding patient care, ensuring every visitor feels supported and valued. This full-time role offers a salary range of £28,000 - £30,000 and benefits.
You will be responsible for:
? Advising patients on lens options, frames, and specialist products.
? Dispensing and fitting spectacles to the highest standard.
? Carrying out adjustments, repairs, and aftercare.
? Supporting the wider team to maintain an efficient and seamless service.
What we are looking for:
? Previously worked as an Dispensing Optician, Optician, Optical Dispenser, Optical Advisor, Optical Consultant, Optics Sales Advisor, Optical Retail Advisor,Optical Retail Assistant or in a similar role
? GOC-registered Dispensing Optician or experienced Optical Dispenser with a proven track record.
? Strong leadership skills.
? Skilled in providing exceptional patient care and delivering results.
? Excellent communication and interpersonal skills.
What's on offer:
? Competitive salary
? Pension scheme
? Employment discount
? Free Parking
This is a fantastic opportunity to step into a leadership role within a dynamic optical retail environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR pleas....Read more...
An exciting opportunity has arisen for an Optical Dispenser to join a reputable and well-established optical retailer known for delivering professional eye care and stylish eyewear solutions in a welcoming, customer-centric setting.
As an Optical Dispenser, you will be providing outstanding patient care, ensuring every visitor feels supported and valued. This full-time role offers a salary range of £28,000 - £30,000 and benefits.
You will be responsible for:
? Advising patients on lens options, frames, and specialist products.
? Dispensing and fitting spectacles to the highest standard.
? Carrying out adjustments, repairs, and aftercare.
? Supporting the wider team to maintain an efficient and seamless service.
What we are looking for:
? Previously worked as an Dispensing Optician, Optician, Optical Dispenser, Optical Advisor, Optical Consultant, Optics Sales Advisor, Optical Retail Advisor,Optical Retail Assistant or in a similar role
? GOC-registered Dispensing Optician or experienced Optical Dispenser with a proven track record.
? Background of excellent sales performance
? Strong leadership skills.
? Skilled in providing exceptional patient care and delivering results.
? Excellent communication and interpersonal skills.
What's on offer:
? Competitive salary
? Pension scheme
? Employment discount
? Free Parking
This is a fantastic opportunity to step into a leadership role within a dynamic optical retail environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would lik....Read more...
An exciting opportunity has arisen for an Optical Dispenser to join a reputable and well-established optical retailer known for delivering professional eye care and stylish eyewear solutions in a welcoming, customer-centric setting.
As an Optical Dispenser, you will be providing outstanding patient care, ensuring every visitor feels supported and valued. This full-time role offers a salary range of £28,000 - £30,000 and benefits.
You will be responsible for:
* Advising patients on lens options, frames, and specialist products.
* Dispensing and fitting spectacles to the highest standard.
* Carrying out adjustments, repairs, and aftercare.
* Supporting the wider team to maintain an efficient and seamless service.
What we are looking for:
* Previously worked as an Dispensing Optician, Optician, Optical Dispenser, Optical Advisor, Optical Consultant, Optics Sales Advisor, Optical Retail Advisor,Optical Retail Assistant or in a similar role
* GOC-registered Dispensing Optician or experienced Optical Dispenser with a proven track record.
* Strong leadership skills.
* Skilled in providing exceptional patient care and delivering results.
* Excellent communication and interpersonal skills.
What's on offer:
* Competitive salary
* Pension scheme
* Employment discount
* Free Parking
This is a fantastic opportunity to step into a leadership role within a dynamic optical retail environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for an Optical Dispenser to join a reputable and well-established optical retailer known for delivering professional eye care and stylish eyewear solutions in a welcoming, customer-centric setting.
As an Optical Dispenser, you will be providing outstanding patient care, ensuring every visitor feels supported and valued. This full-time role offers a salary range of £28,000 - £30,000 and benefits.
You will be responsible for:
* Advising patients on lens options, frames, and specialist products.
* Dispensing and fitting spectacles to the highest standard.
* Carrying out adjustments, repairs, and aftercare.
* Supporting the wider team to maintain an efficient and seamless service.
What we are looking for:
* Previously worked as an Dispensing Optician, Optician, Optical Dispenser, Optical Advisor, Optical Consultant, Optics Sales Advisor, Optical Retail Advisor,Optical Retail Assistant or in a similar role
* GOC-registered Dispensing Optician or experienced Optical Dispenser with a proven track record.
* Background of excellent sales performance
* Strong leadership skills.
* Skilled in providing exceptional patient care and delivering results.
* Excellent communication and interpersonal skills.
What's on offer:
* Competitive salary
* Pension scheme
* Employment discount
* Free Parking
This is a fantastic opportunity to step into a leadership role within a dynamic optical retail environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Zest Optical are proud to be working in partnership with an outstanding practice in Milton Keynes.
The team is looking for a friendly, professional Optical Assistant to join the team, supporting the delivery of high-quality eye and hearing care in a modern, patient-focused environment.
Alongside a competitive salary and monthly bonuses, you’ll also enjoy an impressive 35 days holiday, giving you plenty of time to rest and recharge.
The Opportunity
A reputation for providing an exceptional customer journey — from eye tests to eyewear and hearing care — all under one roof.
You’ll be joining a business that truly invests in people and technology, giving you the tools and support to offer the best service possible while developing your own skills and career.
Key Responsibilities
Deliver an outstanding, personalised experience to every customer
Support the Optometrists and Audiologists in providing seamless patient care
Assist with frame styling, lens advice, and product recommendations
Handle customer enquiries, appointments, and administrative tasks with confidence
Help maintain the high presentation standards and welcoming environment the store is known for
About You
Previous experience as an Optical Assistant
Passionate about patient care and building genuine relationships
Confident, adaptable and keen to develop further within a growing brand
A positive attitude and strong attention to detail
Why Join?
Be part of an international success story continuing its UK expansion
Enjoy a modern working environment with the latest technology
Full-time role, working 9:30am – 6pm
Competitive salary up to £27,000 plus monthly bonus of up to £400
35 days holiday in total
Ongoing training and development with clear opportunities for growth
Work within a supportive, people-first team culture
To apply for this role, please submit your CV using the apply link or contact us via WhatsApp for more information.....Read more...
Key Responsibilities of the Role (But not limited to the role):
Conduct and Legalisation:
Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements
To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws
To have a good working knowledge of the Vision Express Ways of Working
To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes
Maintain the highest store standards possible, including the appearance of both store and own personal presentation
Sales and Service:
To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey
To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer
To support the management team in achieving the required targeted growth in sales and profit
To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer
To provide accurate and knowledgeable advice and guidance to meet each customer's specific needs through the recommendations made, selection and purchase of all types of eyewear and eye-care solutions
To conduct eyewear repairs and order replacements when required
To participate in all stock, take activity as determined by the management team
Key holder duties after successful completion of silver training (if and when required)
Make decisions within the agreed scope of your role on matters relating to the day-to-day retail operation within your store, escalate to line manager where required
Teamwork and Communication:
To maintain good and professional working relationships with the store team
Attend and participate in morning briefs and team meetings
To provide honest feedback to the management team to support ongoing improvements
Any other duties or responsibilities as reasonably requested by line management
Additional Responsibilities:
Where applicable, to use in-store laboratory equipment in the production and manufacture of high-quality eyewearensuring:
The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe
All laboratory equipment is maintained/calibrated in accordance with company guidelines
Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control
The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy
Duties may vary in accordance with customer demand and store structure
Training:Optical Assistant 2022 Level 3.Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing- Become a qualified Dispensing Optician
Contact lens Optician - fit Contact lenses
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons
Optometry courses - carry out full eye examinations and issue prescriptions
Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses
In-practice trainer - You could use your knowledge to train others
Other non-clinical roles:
Practice Management you could complete a management course
Practice ownership you could go into business yourself, partnership or franchise
Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK
and Ireland.
A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday 9:30am to 5pmSkills: Communication skills,IT skills,Customer care skills,Administrative skills,Team working....Read more...
Key Responsibilities of the Role (but not limited to the role):
Conduct and Legalisation:
Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements
To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws
To have a good working knowledge of the Vision Express Ways of Working
To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes
Maintain the highest store standards possible, including the appearance of both store and own personal presentation
Sales and Service:
To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey
To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer
To support the management team in achieving the required targeted growth in sales and profit
To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer
To provide accurate and knowledgeable advice and guidance to meet each customer's specific needs through the recommendations made, selection and purchase of all types of eyewear and eye-care solutions
To conduct eyewear repairs and order replacements when required
To participate in all stock, take activity as determined by the management team
Key holder duties after successful completion of silver training (if and when required)
Make decisions within the agreed scope of your role on matters relating to the day-to-day retail operation within your store, escalate to line manager where required
Teamwork and Communication:
To maintain good and professional working relationships with the store team
Attend and participate in morning briefs and team meetings
To provide honest feedback to the management team to support ongoing improvements
Any other duties or responsibilities as reasonably requested by line management
Additional Responsibilities:
Where applicable, to use in-store laboratory equipment in the production and manufacture of high-quality eyewearensuring:
The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe
All laboratory equipment is maintained/calibrated in accordance with company guidelines
Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control
The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy
Duties may vary in accordance with customer demand and store structure
Training:Optical Assistant 2022 Level 3.Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing- Become a qualified Dispensing Optician
Contact lens Optician - fit Contact lenses
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons
Optometry courses - carry out full eye examinations and issue prescriptions
Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses
In-practice trainer - You could use your knowledge to train others
Other non-clinical roles:
Practice Management you could complete a management course
Practice ownership you could go into business yourself, partnership or franchise
Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK
and Ireland.
A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday 9:30am to 5pmSkills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
Key Responsibilities of the Role (But not limited to the role):
Conduct and Legalisation:
Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements
To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws
To have a good working knowledge of the Vision Express Ways of Working
To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes
Maintain the highest store standards possible, including the appearance of both store and own personal presentation
Sales and Service:
To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey
To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer
To support the management team in achieving the required targeted growth in sales and profit
To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer
To provide accurate and knowledgeable advice and guidance to meet each customers specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions
To conduct eyewear repairs and order replacements when required
To participate in all stock take activity as determined by the management team
Key holder duties after successful completion of silver training (if and when required)
Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required
Team Work and Communication:
To maintain good and professional working relationships with the store team
Attend and participate in morning briefs and team meetings
To provide honest feedback to the management team to support ongoing improvements
Any other duties or responsibilities as reasonably requested by line management
Additional Responsibilities:
Where applicable, to use in-store laboratory equipment in the production and manufacture of high quality eyewearensuring:
The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe
All laboratory equipment is maintained/calibrated in accordance with company guidelines
Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control
The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy
Duties may vary in accordance with customer demand and store structure
Training:Optical Assistant 2022 Level 3 Apprenticeship StandardTraining Outcome:
The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing- Become a qualified Dispensing Optician
Contact lens Optician - fit Contact lenses
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons
Optometry courses - carry out full eye examinations and issue prescriptions
Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses
In-practice trainer - You could use your knowledge to train others
Other non-clinical roles:
Practice Management you could complete a management course
Practice ownership you could go into business yourself, partnership or franchise
Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK
and Ireland.
A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday - Friday, 9.30am - 5.00pmSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Key Responsibilities of the Role (But not limited to the role):
Conduct and Legalisation:
Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements
To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws
To have a good working knowledge of the Vision Express Ways of Working
To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes
Maintain the highest store standards possible, including the appearance of both store and own personal presentation
Sales and Service:
To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey
To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer
To support the management team in achieving the required targeted growth in sales and profit
To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer
To provide accurate and knowledgeable advice and guidance to meet each customers specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions
To conduct eyewear repairs and order replacements when required
To participate in all stock take activity as determined by the management team
Key holder duties after successful completion of silver training (if and when required)
Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required
Team Work and Communication:
To maintain good and professional working relationships with the store team
Attend and participate in morning briefs and team meetings
To provide honest feedback to the management team to support ongoing improvements
Any other duties or responsibilities as reasonably requested by line management
Additional Responsibilities:
Where applicable, to use in-store laboratory equipment in the production and manufacture of high-quality eyewear ensuring:
The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe
All laboratory equipment is maintained/calibrated in accordance with company guidelines
Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control
The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy
Duties may vary in accordance with customer demand and store structure
Training:Optical Assistant 2022 Level 3.Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing- Become a qualified Dispensing Optician
Contact lens Optician - fit Contact lenses
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons
Optometry courses - carry out full eye examinations and issue prescriptions
Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses
In-practice trainer - You could use your knowledge to train others
Other non-clinical roles:
Practice Management you could complete a management course
Practice ownership you could go into business yourself, partnership or franchise
Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK
and Ireland.
A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday 9:30am to 5pmSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Conduct and Legalisation:
Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements
To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws
To have a good working knowledge of the Vision Express Ways of Working
To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes
Maintain the highest store standards possible, including the appearance of both store and own personal presentation
Sales and Service:
To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey
To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer
To support the management team in achieving the required targeted growth in sales and profit
To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer
To provide accurate and knowledgeable advice and guidance to meet each customers specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions
To conduct eyewear repairs and order replacements when required
To participate in all stock take activity as determined by the management team
Key holder duties after successful completion of silver training (if and when required)
Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required
Team Work and Communication:
To maintain good and professional working relationships with the store team
Attend and participate in morning briefs and team meetings
To provide honest feedback to the management team to support ongoing improvements
Any other duties or responsibilities as reasonably requested by line management
Additional Responsibilities:
Where applicable, to use in-store laboratory equipment in the production and manufacture of high quality eyewearensuring:
The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe
All laboratory equipment is maintained/calibrated in accordance with company guidelines
Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control
The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy
Duties may vary in accordance with customer demand and store structure
Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing- Become a qualified Dispensing Optician
Contact lens Optician - fit Contact lenses
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons
Optometry courses - carry out full eye examinations and issue prescriptions
Clinical representative - visiting practices introducing new frame ranges and Ophthalmic lenses
In-practice trainer - You could use your knowledge to train others
Other non-clinical roles:
Practice Management you could complete a management course
Practice ownership you could go into business yourself, partnership or franchise
Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK
and Ireland.
A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday - Friday, 9.30am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Administrative skills,Team working,Patience....Read more...
Key Responsibilities of the Role (But not limited to the role):
Conduct and Legalisation
Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements
To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws
To have a good working knowledge of the Vision Express Ways of Working
To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes
Maintain the highest store standards possible, including the appearance of both store and own personal presentation
Sales and Service
To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey
To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer
To support the management team in achieving the required targeted growth in sales and profit
To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer
To provide accurate and knowledgeable advice and guidance to meet each customers specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions
To conduct eyewear repairs and order replacements when required
To participate in all stock take activity as determined by the management team.
Key holder duties after successful completion of silver training (if and when required)
Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required
Team Work and Communication
To maintain good and professional working relationships with the store team
Attend and participate in morning briefs and team meetings
To provide honest feedback to the management team to support ongoing improvements
Any other duties or responsibilities as reasonably requested by line management
Additional Responsibilities:
Where applicable, to use in-store laboratory equipment in the production and manufacture of high quality eyewearensuring;
The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe
All laboratory equipment is maintained/calibrated in accordance with company guidelines
Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control.
The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy.
Duties may vary in accordance with customer demand and store structure
Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing- Become a qualified Dispensing Optician.
Contact lens Optician - fit Contact lenses.
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons.
Optometry courses - carry out full eye examinations and issue prescriptions.
Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses.
In-practice trainer - You could use your knowledge to train others.
Other non-clinical roles:
Practice Management you could complete a management course.
Practice ownership you could go into business yourself, partnership or franchise.
Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK
and Ireland.
A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday, 9:30am to 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Administrative skills,Team working....Read more...
Key Responsibilities of the Role (But not limited to the role):
Conduct and Legalisation
Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements.
To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws.
To have a good working knowledge of the Vision Express Ways of Working.
To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes.
Maintain the highest store standards possible, including the appearance of both store and own personal presentation.
Sales and Service
To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey.
To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer.
To support the management team in achieving the required targeted growth in sales and profit.
To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer.
To provide accurate and knowledgeable advice and guidance to meet each customers specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions.
To conduct eyewear repairs and order replacements when required.
To participate in all stock take activity as determined by the management team.
Key holder duties after successful completion of silver training (if and when required).
Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required.
Team Work and Communication
To maintain good and professional working relationships with the store team.
Attend and participate in morning briefs and team meetings.
To provide honest feedback to the management team to support ongoing improvements.
Any other duties or responsibilities as reasonably requested by line management.
Additional Responsibilities:
Where applicable, to use in-store laboratory equipment in the production and manufacture of high quality eyewearensuring;
The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe.
All laboratory equipment is maintained/calibrated in accordance with company guidelines.
Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control.
The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy.
Duties may vary in accordance with customer demand and store structure.
Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing- Become a qualified Dispensing Optician.
Contact lens Optician - fit Contact lenses.
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons.
Optometry courses - carry out full eye examinations and issue prescriptions.
Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses.
In-practice trainer - You could use your knowledge to train others.
Other non-clinical roles:
Practice Management you could complete a management course.
Practice ownership you could go into business yourself, partnership or franchise.
Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK
and Ireland.
A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday, 9:30am to 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Key Responsibilities of the Role (But not limited to the role):
Conduct and Legalisation:
Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements
To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws
To have a good working knowledge of the Vision Express Ways of Working
To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes
Maintain the highest store standards possible, including the appearance of both store and own personal presentation
Sales and Service
To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey
To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer
To support the management team in achieving the required targeted growth in sales and profit
To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer
To provide accurate and knowledgeable advice and guidance to meet each customers specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions
To conduct eyewear repairs and order replacements when required
To participate in all stock take activity as determined by the management team
Key holder duties after successful completion of silver training (if and when required)
Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required
Team Work and Communication:
To maintain good and professional working relationships with the store team
Attend and participate in morning briefs and team meetings
To provide honest feedback to the management team to support ongoing improvements
Any other duties or responsibilities as reasonably requested by line management.
Additional Responsibilities:
Where applicable, to use in-store laboratory equipment in the production and manufacture of high quality eyewearensuring;
The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe
All laboratory equipment is maintained/calibrated in accordance with company guidelines
Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control
The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy
Duties may vary in accordance with customer demand and store structure
Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing- Become a qualified Dispensing Optician
Contact lens Optician - fit Contact lenses
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons
Optometry courses - carry out full eye examinations and issue prescriptions
Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses
In-practice trainer - You could use your knowledge to train others
Other non-clinical roles:
Practice Management you could complete a management course.
Practice ownership you could go into business yourself, partnership or franchise.
Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK
and Ireland.
A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday 9:30am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills....Read more...
Key Responsibilities of the Role (but not limited to the role):
Conduct and Legalisation
Demonstrate and promote adherence to company policy, procedure, professional standards and legal obligations, including Data Protection, Health & Safety and all GOC regulatory legislation requirements
To ensure all in-store administration is completed accurately and all manual and computerised customer records are maintained in accordance with company guidelines and relevant data protection laws
To have a good working knowledge of the Vision Express Ways of Working
To take personal responsibility for own development ensuring regulatory e-learning is completed efficiently and be proactive in maintaining and developing knowledge through participation in company development programmes
Maintain the highest store standards possible, including the appearance of both store and own personal presentation
Sales and Service
To act as a Vision Express brand ambassador creating a welcoming environment for all customers and ensuring their expectations are exceeded throughout the customer journey
To relentlessly deliver the best customer service through the Vision Express Ways of Working and behaviours, every day to every customer
To support the management team in achieving the required targeted growth in sales and profit
To deliver a seamless customer journey through the meeting/greeting, offering of refreshments, initial eye examinations, dispensing, fitting and collections of every Vision Express customer
To provide accurate and knowledgeable advice and guidance to meet each customers specific needs through the recommendations made, selection and purchase of all types of eye-wear and eye-care solutions
To conduct eyewear repairs and order replacements when required
To participate in all stock take activity as determined by the management team
Key holder duties after successful completion of silver training (if and when required)
Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store, escalate to line manager where required
Team Work and Communication
To maintain good and professional working relationships with the store team
Attend and participate in morning briefs and team meetings
To provide honest feedback to the management team to support ongoing improvements
Any other duties or responsibilities as reasonably requested by line management
Additional Responsibilities:
Where applicable, to use in-store laboratory equipment in the production and manufacture of high quality eyewearensuring:
The quality of eyewear produced is compliant with company standards and produced within the agreed timeframe
All laboratory equipment is maintained/calibrated in accordance with company guidelines
Effective lens usage in accordance with company guidance/policy and thus contribution to store cost control.
The laboratory lens and consumable stock levels are stored correctly and in accordance with company policy.
Duties may vary in accordance with customer demand and store structure
Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing- Become a qualified Dispensing Optician.
Contact lens Optician - fit Contact lenses.
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons.
Optometry courses - carry out full eye examinations and issue prescriptions.
Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses.
In-practice trainer - You could use your knowledge to train others.
Other non-clinical roles:
Practice Management you could complete a management course.
Practice ownership you could go into business yourself, partnership or franchise.
Employer Description:We opened our first Vision Express store over thirty years ago in Gateshead. Today we now have over 550 stores across the UK
and Ireland.
A lot of things have changed over the years, but our number one goal has stayed the same. We want to make life that bit easier and more enjoyable for our customers.Working Hours :Monday to Friday, 9:30am to 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Administrative skills,Team working....Read more...
