Optical Assistant Job – Bury, Greater Manchester
Location: Bury, Greater ManchesterSalary: £25,000 – £26,000 DOEHours: 30 – 37.5 hours per week | Full or Part Time
About the Opportunity
We are working with a leading independent online retailer to recruit an experienced Optical Assistant to join their head office team near Bury, Greater Manchester.
This is a unique opportunity for an Optical Assistant who enjoys the technical and customer-focused side of optics but would like to move away from a traditional practice environment.
With over 20 years of experience and more than 26,000 5-star Trustpilot reviews, the business combines optical expertise with some of the world's leading eyewear brands to deliver an exceptional online customer experience.
The Role
As an Optical Assistant, you'll join the customer service team and use your optical knowledge to support customers with everything from frame and lens selection through to prescriptions, orders and aftercare.
Rather than working on the shop floor, you'll support customers from the company's modern head office via email, live chat and telephone.
Your responsibilities will include:
Providing advice on prescription lenses, frames and sunglasses
Supporting customers with frame and lens selection
Responding to customer enquiries via email, live chat and telephone
Assisting with orders, amendments, tracking and aftercare
Resolving customer queries and concerns efficiently
Managing and recording customer interactions accurately
About You
We're looking for somebody with previous experience working as an Optical Assistant who is confident using their optical knowledge in a customer-focused environment.
You'll ideally have:
Previous Optical Assistant experience
Strong communication and customer service skills
Confidence communicating with customers by phone, email and live chat
Good attention to detail and organisational skills
What's On Offer
Salary: £25,000 – £26,000 depending on experience
Hours: 30 – 37.5 hours per week
Working hours: 9am – 5pm
26 days annual leave plus Bank Holidays
Staff discount
Pension scheme
Modern head office environment
Onsite optical glazing lab and fulfilment centre
Opportunity to develop your optical knowledge within a different area of the industry
How to Apply
If you're an experienced Optical Assistant looking for something different from a traditional practice-based role, this is a fantastic opportunity to use your optical knowledge within a leading online eyewear business.
To apply, please click the Apply Now link or get in touch via WhatsApp for more information.....Read more...
As an Optical Assistant, your main duties include:
Establishing strong relationships with customers by attentive listening and comprehension of their needs
Assisting customers in selecting products that suit their lifestyle and preferences
Managing the ordering and dispensing of glasses and contact lenses
Offering post-purchase support through adjustments
Collaborating effectively within a team environment
Completing administrative tasks related to store operations, with comprehensive training provided
Training:
Practical experience in an optical setting, allowing you to work towards the Level 3 Optical Assistant qualification
Mentorship and teaching from qualified opticians
Potential for long-term employment as a certified Optical Assistant
Exposure to the challenging and rewarding aspects of the optical industry
Training Outcome:Potential for long-term employment as a certified Optical Assistant.Exposure to the challenging and rewarding aspects of the optical industry.Employer Description:An optician's shop (or optical store) is a blend of healthcare and retail, featuring display areas with numerous eyeglass frames, sunglasses, and contact lenses, alongside private consulting rooms where trained staff help customers select eyewear and fit them to prescriptions provided by optometrists or ophthalmologists, offering personalized service for vision correction and eye healthWorking Hours :Monday, Tuesday, Thursday and Friday, 8.50am - 5.30pm.
Wednesday, 8.50am - 6.00pm.
Saturday, 8.50am - 5.00pm.
Required to work 3 in 4 Saturdays.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Part-Time Optical AssistantIndependent Opticians, Leicester (Leicestershire)£12.71/hr | 2 Days Per Week | Tuesday + 1 Flexible Midweek Day | 9am–5.30pm
Zest Optical are working alongside a growing independent Opticians in Leicester to recruit a Part-Time Optical Assistant. This is a great opportunity to join a friendly, community-focused team, working across two practices just four miles apart, both committed to providing personalised, high-quality eye care.
This role is for 2 days per week, with Tuesday being a fixed working day and one additional midweek day to be agreed. There will also be the opportunity to pick up additional holiday cover if desired.
Optical Assistant – Role Overview
Working across two well-established independent practices in Leicester, just four miles apart
Part-time, 2 days per week
Tuesday plus one additional midweek day
Additional holiday cover available
Hours: 9.00am–5.30pm
Welcoming patients and providing a first-class customer experience
Supporting the Optometrists and wider team with the day-to-day running of the practices
Advising patients on suitable frames and lenses
Handling contact lens enquiries and orders
Assisting with remote edging and working with Essilor lenses
Helping maintain the presentation of a carefully selected range of designer and everyday eyewear
Hourly rate - £12.71 - Chance to inrease in the future
Optical Assistant – Requirements
Previous experience working as an Optical Assistant is essential
Confident dispensing spectacles and providing excellent patient care
Comfortable working across two practices
Strong communication and customer service skills
Passion for community-focused care and building long-term patient relationships
Professional, approachable and enjoys working as part of a close-knit team
This is a fantastic opportunity for an experienced Optical Assistant looking for a part-time role with set weekday hours, flexibility to pick up extra shifts if wanted, and the chance to work within a friendly independent business where patient care comes first.
To apply, please send your CV to Rebecca Wood using the 'Apply' link as soon as possible.
Send us a message on Whatsapp!....Read more...
Optical Assistant
Location: Bracknell, BerkshireSalary: Up to £28,000 + uncapped bonusHours: Full timeWorking pattern: 9:30am – 6:00pm, with one weekend day required
About the Opportunity
We’re recruiting on behalf of a premium, fast-growing optical practice in Bracknell for an Optical Assistant to join their expanding team.
The business is known for delivering best-in-class customer service, offering an impressive range of high-quality eyewear, and embracing advanced optical technology within a modern and welcoming environment.
Due to continued growth and strong demand, they’re now looking to add another Optical Assistant to the team, offering an excellent opportunity to join a thriving practice with genuine scope for development.
The Role
As an Optical Assistant, you’ll play a key part in delivering an exceptional patient experience while supporting the smooth day-to-day running of the practice.
Your responsibilities will include:
Welcoming patients and guiding them through their visit
Supporting frame styling and eyewear consultations
Dispensing support including measurements, adjustments, and collections
Maintaining high presentation standards across the practice
Working closely with the team to deliver consistently high levels of service
About You
This role would suit someone who:
Has previous experience working within optics
Is passionate about eyewear, styling, and customer experience
Takes pride in delivering outstanding customer service
Is confident, personable, and professional with patients
Enjoys working in a modern, fast-paced environment
What’s On Offer
Salary up to £28,000
Uncapped bonus scheme, with existing team members earning £400+ per month
Full-time, stable working hours
A modern, high-end practice environment
Support from an experienced and friendly team
Genuine opportunities for development within a growing business
How to Apply
If you’re an Optical Assistant looking for a role where you can build relationships, work at a high standard, and feel genuinely valued, we’d love to hear from you.
Apply now or contact Kieran Lindley via WhatsApp for more information.....Read more...
Optical Customer Technical Support Advisor – Milton Keynes Full Time | Basic Salary up to £29,000 + £1,000 End of Year Bonus | Excellent Benefits
Zest Optical are working alongside a premium optical lens manufacturer to recruit an Optical Customer Technical Support Advisor for their Milton Keynes site.
This role is ideal for someone with a glazing or optical lab background, or an experienced Optical Assistant with strong technical knowledge who enjoys working with lenses in detail and solving more complex queries. It’s a great opportunity to move into an office-based, customer-facing role while staying firmly within the technical side of optics.
With a full manufacturing and glazing facility on site, you’ll be working closely with production, customer service, and sales teams, supporting independent opticians across the UK and applying your practical optical knowledge on a daily basis.
Key Responsibilities
Technical Support
Provide technical support to customers, Customer Service colleagues, and the Sales Team
Handle complex enquiries relating to lenses, glazing, and production, ensuring issues are resolved through the correct channels
Support the customer returns process, offering technical guidance and helping resolve more complex cases
Assist customers with e-ordering, remote edging, and tracing services
Troubleshoot and provide practical technical solutions related to spectacle lenses and manufacturing processes
Customer Service
Receive and process customer orders accurately via phone, email, and online systems
Manage orders through production and keep customers informed on progress and delivery times
Respond to enquiries regarding products, pricing, availability, promotions, and account queries
Handle customer issues and complaints professionally, managing expectations clearly
General Duties
Work closely with internal teams including production and sales to support customer requirements
Follow all company and departmental processes and procedures
Manage workload effectively while maintaining a high level of accuracy and attention to detail
Continue to build technical product knowledge through structured training
Requirements
Background in an optical glazing lab or optical manufacturing environment, or an experienced Optical Assistant with strong technical and lens knowledge
Good practical understanding of spectacle lenses and glazing processes
Experience in a customer service or technical support role within optics
Confident using Microsoft Office and customer or order management systems
Strong attention to detail and accuracy
Clear, professional written and verbal communication skills
Personable, confident, and comfortable working with customers and colleagues at all levels
Salary & Benefits
Basic Salary up to £29,000 depending on experience
£1,000 end of year bonus
Additional Christmas bonus
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (09:00 – 12:00, paid as overtime)
Rotating shifts
Week 1: 08:30 – 17:00
Week 2: 09:30 – 18:00
HealthShield cashback scheme for health checks including dental and optical
Employee Assistance Programme
Group Life cover
Ongoing training and long-term career development opportunities
If you are currently working in an optical lab, glazing environment, or as a technically strong Optical Assistant and are looking for a role that moves you away from the shop floor while keeping you close to the technical side of optics, this could be a strong next step.
Apply Now To apply, please send your CV to or call 0114 238 1726 for more information.
Send us a message on Whatsapp!....Read more...
Optical Customer Technical Support Advisor – Milton KeynesFull Time | Basic Salary up to £29,000 + £1,000 End of Year Bonus | Excellent Benefits
Zest Optical are working alongside a premium optical lens manufacturer to recruit an Optical Customer Technical Support Advisor for their Milton Keynes site.
This role is ideal for someone with a glazing or optical lab background, or an experienced Optical Assistant with strong technical knowledge who enjoys working with lenses in detail and solving more complex queries. It’s a great opportunity to move into an office-based, customer-facing role while staying firmly within the technical side of optics.
With a full manufacturing and glazing facility on site, you’ll be working closely with production, customer service, and sales teams, supporting independent opticians across the UK and applying your practical optical knowledge on a daily basis.
Key Responsibilities
Technical Support
Provide technical support to customers, Customer Service colleagues, and the Sales Team
Handle complex enquiries relating to lenses, glazing, and production, ensuring issues are resolved through the correct channels
Support the customer returns process, offering technical guidance and helping resolve more complex cases
Assist customers with e-ordering, remote edging, and tracing services
Troubleshoot and provide practical technical solutions related to spectacle lenses and manufacturing processes
Customer Service
Receive and process customer orders accurately via phone, email, and online systems
Manage orders through production and keep customers informed on progress and delivery times
Respond to enquiries regarding products, pricing, availability, promotions, and account queries
Handle customer issues and complaints professionally, managing expectations clearly
General Duties
Work closely with internal teams including production and sales to support customer requirements
Follow all company and departmental processes and procedures
Manage workload effectively while maintaining a high level of accuracy and attention to detail
Continue to build technical product knowledge through structured training
Requirements
Background in an optical glazing lab or optical manufacturing environment, or an experienced Optical Assistant with strong technical and lens knowledge
Good practical understanding of spectacle lenses and glazing processes
Experience in a customer service or technical support role within optics
Confident using Microsoft Office and customer or order management systems
Strong attention to detail and accuracy
Clear, professional written and verbal communication skills
Personable, confident, and comfortable working with customers and colleagues at all levels
Salary & Benefits
Basic Salary up to £29,000 depending on experience
£1,000 end of year bonus
Additional Christmas bonus
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (09:00 – 12:00, paid as overtime)
Rotating shifts
Week 1: 08:30 – 17:00
Week 2: 09:30 – 18:00
HealthShield cashback scheme for health checks including dental and optical
Employee Assistance Programme
Group Life cover
Ongoing training and long-term career development opportunities
If you are currently working in an optical lab, glazing environment, or as a technically strong Optical Assistant and are looking for a role that moves you away from the shop floor/lab while keeping you close to the technical side of optics, this could be a strong next step.
Apply NowTo apply, please send your CV to or call 0114 238 1726 for more information.
Send us a message on Whatsapp!....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You’ll also make sure everything runs as smoothly as possible by looking out for any little problems that crop up
Training:
Level 3 Optical Assistant Apprenticeship Standard
Level 2 Functional Skills in maths (if required)
End point Assessment
Full Time 5 out of 7 days
Daily on the job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Training Outcome:
At the end of your apprenticeship, you'll be a fully-fledged Optical Assistant with a massive range of career options ahead of you
Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.Working Hours :40 hours to include weekend working, shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Friendly....Read more...
Assistant Store Manager Jobs in Cambridge, Cambridgeshire | Independent Opticians | £31,300
Zest Optical are currently recruiting for an Assistant Store Manager to join a modern independent Opticians based in Cambridge. This is a full-time opportunity offering a salary of £31,300, working within a design-led practice focused on delivering a high level of patient care and eyewear styling.
The business is part of a growing group of independent Opticians, combining traditional craftsmanship with a fresh, contemporary approach to optics. This role would suit an experienced optical professional looking to take the next step in their career, or an existing Assistant Manager who enjoys leading by example while delivering an outstanding customer experience.
Please note, previous optical experience is essential for this role. Applications without relevant experience will not be considered.
Assistant Store Manager – Role
Support the Store Manager with the day-to-day running of the practice
Lead, motivate and develop the team to deliver an exceptional customer experience
Act as a key point of contact on the shop floor, ensuring high standards are maintained throughout the day
Deliver a high standard of customer service at every stage of the patient journey
Support patients with frame and lens selection, offering tailored advice based on their needs
Dispense spectacles accurately and confidently, explaining prescription details clearly
Carry out adjustments, fittings and minor repairs to ensure the best possible fit
Help drive commercial performance through excellent service and team engagement
Maintain high standards of visual merchandising and store presentation
Support with appointments, administration and operational tasks to ensure the practice runs smoothly
Take ownership of the practice in the Store Manager's absence when required
Assistant Store Manager – Requirements
Previous experience working within an optical setting is essential
Supervisory, Team Leader or management experience within optics
Confident communicator with the ability to motivate and support others
Strong organisational skills with excellent attention to detail
Commercially aware with a passion for delivering outstanding customer service
Positive, proactive approach with a willingness to take initiative
Interest in premium eyewear and delivering an exceptional patient experience
Salary & Benefits
Salary of £31,300
Full-time role, including weekends on a rota basis
Typical working hours are 9.30am to 6.30pm (11.00am to 5.00pm on Sundays)
Opportunity to develop your management career within a growing independent business
Staff discounts and additional company benefits
If you're an experienced optical professional looking to step into an Assistant Store Manager position with a forward-thinking independent in Cambridge, we'd love to hear from you.
Please send your CV to apply, or call Rebecca on 0114 238 1726 for a confidential chat....Read more...
ptical Assistant Job – Bexleyheath, Kent£24,000 to £29,000 DOE | Full Time | Independent Opticians
Zest Optical Recruitment is working alongside a long-established independent Opticians in Kent to recruit a full-time Optical Assistant / Dispensing Assistant.
The role is primarily based in Bexleyheath, although the practice would ideally like someone who is happy to support their Sevenoaks and Chislehurst locations from time to time. They are, however, flexible for the right person if they are only able to work from one practice.
This is an excellent opportunity to join a highly respected independent group with a long-standing reputation for outstanding patient care, advanced clinical services and carefully selected premium eyewear. The practices combine traditional values with modern technology, creating an environment where quality and customer experience always come first.
Optical Assistant – The Role
Full-time Optical Assistant / Dispensing Assistant position
Primarily based in Bexleyheath with the opportunity to support Sevenoaks and Chislehurst
Flexible for the right candidate if they are only able to work from one practice
Work within a modern independent practice offering exceptional patient care
Support patients throughout their entire journey, from reception through to dispensing
Dispense a wide range of premium eyewear and sunglasses
Work alongside experienced Dispensing Opticians and a knowledgeable, supportive team
Ongoing training and development
Opportunity created due to continued growth
Working Hours
Monday to Friday: 9:00am – 5:30pm
Saturday: 9:00am – 2:00pm
Saturday forms part of the normal working week. Although the practice closes at 2:00pm, you are paid for a full working day and it counts as a full day for annual leave purposes.
Salary and Benefits
£24,000 to £29,000 depending on experience
Staff parking available
Stable, long-term opportunity within an established independent business
Supportive team with genuine opportunities for development
Optical Assistant – Requirements
Previous experience working as an Optical Assistant or Dispensing Assistant is essential
Confident supporting patients throughout their journey, including dispensing and frame styling
Passion for delivering exceptional customer service
Strong attention to detail and a professional approach
Friendly team player who enjoys working within an independent practice
To apply for this Optical Assistant Job in Bexleyheath, please send your CV to or call 0114 238 1726 for a confidential discussion.
Send us a message on Whatsapp!....Read more...
This is a fantastic and unique opportunity to embark on a journey towards a great career.
Starting as an Optical Assistant apprentice with future opportunities for career progression, you will be supported with loads of great, fun, and interactive training. You will use these exciting new skills in your day-to-day job, where you will gain customer service skills, knowledge in optical support, and develop behaviour suitable for working in an optical practice.
Those with a flair for fashion will love the new frames coming in, and if it's your forte, you may even get involved in meeting frame reps and helping choose the new ranges. If you are more technical, you will get to learn lots of information about lenses and measurements, then transform that information into jargon-free, easy-to-understand, customer-friendly language.
It's all about teamwork in an optician's practice. There are many roles, but you support each other to ensure your customers get the best experience possible. Optical assistants are a very important part of any optical practice and crucial to the customer journey. Individuals with a real passion for both healthcare and retail thrive in this role, as it's perfect for those who love to make a real difference in other people's lives.
The duties within this role include:
Greeting customers in a professional and friendly manner as they enter the practice
Interpreting and understanding a clinically issued prescription, its effects on the eye, and the customer's vision
Helping customer's select spectacle frame(s) that are suitable in terms of comfort, looks good and fits lifestyle requirements
Be able to explain the features and benefits of particular frames, using non-technical customer friendly language
Measuring the frames and ensure they are a suitable size for a customer and can accommodate their lenses
Adjusting customers spectacle frames using the correct tools to ensure stability and comfort
Basic frame repairs
Have a good knowledge of Ophthalmic lenses, tints and coatings to be able to meet visual/lifestyle requirements
Ordering prescription glasses and contact lenses in for the customer
Correct completion of NHS paperwork and written records in-line with company procedures
Making follow up appointments for customers
Use a focimeter to find the prescription from spectacles
Communicate contact lenses suitability, features and benefits
Carrying out pre-screening tests such as retinal imaging and pressure and visual field testing
Explaining offers and products to customers
Training:Optical Assistant 2022 Level 3.Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optical and gain experience in a busy optical practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part-time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing- Become a qualified Dispensing Optician
Contact lens Optician - fit Contact lenses
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-Optical aids such as bump-ons
Optometry courses - carry out full eye examinations and issue prescriptions
Clinical representative- visiting practices introducing new frame ranges and Ophthalmic lenses
In-practice trainer - You could use your knowledge to train others
Other non-clinical roles:
Practice Management, you could complete a management course
Practice ownership, you could go into business yourself, partnership or franchise
Employer Description:Suzanne Floyd Optometrist is an independent, family-run opticians based in Craven Arms, Shropshire . Established in 1992, the practice offers comprehensive eye examinations, NHS sight tests, contact lens fittings, and a wide selection of eyewear for the local communityWorking Hours :Tuesday 9.30am - 5.00pm
Wednesday 9.00am - 1.00pm
Thursday 9.00am - 5.00pm
Friday 9.00am - 5.00pm
Saturday 9.00am - 1.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in optical tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop-up
Training:
Level 3 Optical Assistant apprenticeship standard qualification
Functional Skills in English, if required
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment
Training Outcome:
Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you
Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working. Days and times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in optical tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop-up
Training:
Level 3 Optical Assistant apprenticeship standard qualification
Functional Skills in English, if required
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment
Training Outcome:
Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you
Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working. Days and times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
Senior Optical Assistant Job in Clapham, South West London
Location: Clapham, South West London
Salary: Up to £32,000 DOE
About the Opportunity
Zest Optical are working alongside an exceptional independent opticians in Clapham to recruit a Senior Optical Assistant.
We're not looking for somebody who is happy doing the minimum required.
We're looking for somebody who gets excited by creating exceptional experiences, building relationships and helping a business continually improve.
This is not a role for somebody who simply wants to greet patients, answer the phone and process appointments.
Instead, it's an opportunity for somebody who gets genuine satisfaction from creating exceptional experiences, building lasting relationships and becoming an important part of a business that prides itself on doing things differently.
The practice has built an outstanding reputation by offering a highly personalised experience. Patients aren't left to browse frames alone. They are guided, styled and advised. Time is taken to understand who they are, what they want and how they want to feel when they leave.
Frames aren't simply sold, they are carefully selected. Recommendations aren't transactional, they're thoughtful and personal. The result is a loyal patient base that values expertise, trust and genuine relationships.
As a result, the team are looking for somebody who loves working with people, takes pride in going above and beyond, and genuinely enjoys helping others.
Technical optical skills are important, but attitude, enthusiasm and initiative are valued even more highly.
The Role
You'll play a key role throughout the entire patient journey, supporting both the clinical and retail aspects of the practice.
Responsibilities will include:
Welcoming patients and delivering a warm, professional experience
Delivering frame styling consultations and eyewear recommendations
Managing appointments, administration and patient communications
Supporting collections, adjustments and aftercare
Maintaining exceptional presentation standards throughout the practice
Taking ownership of tasks and helping ensure everything runs smoothly day-to-day
Contributing ideas and identifying opportunities to improve processes and patient experience
This is a role for somebody who enjoys being involved and wants to make a genuine contribution to the success of the practice.
About You
The successful candidate will be somebody who naturally takes ownership and enjoys being part of a close-knit team.
Most importantly, you'll be somebody who:
Loves working with people and building relationships
Takes pride in delivering exceptional customer service
Has energy, enthusiasm and a positive attitude
Is naturally proactive and takes initiative
Enjoys learning and developing new skills
Is confident communicating with a wide variety of people
Takes ownership rather than waiting to be told what to do
Wants to contribute to something bigger than their individual role
What's On Offer
Salary up to £32,000 depending on experience
Opportunity to join a highly respected independent practice
Ongoing training and development
Greater responsibility and involvement than a traditional Optical Assistant role
Supportive and collaborative team environment
Opportunity to build genuine relationships with a loyal patient base
Long-term career progression opportunities
How to Apply
To avoid missing out on this Optical Assistant opportunity in Clapham, please click the Apply link or contact Kieran Lindley via WhatsApp for more information.....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop-up
Training:
Level 3 Optical Assistant apprenticeship standard
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Training Outcome:
Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you
Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working. Days and times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop-up
Training:
Level 3 Optical Assistant Apprenticeship Standard
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Training Outcome:Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you.Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working. Days and times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop-up
Training:
Level 3 Optical Assistant apprenticeship standard
Functional Skills (if required)
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Training Outcome:
Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you
Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working. Days and times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop-up
Training:
Level 3 Optical Assistant Apprenticeship Standard
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Functional Skills in English if required
Training Outcome:Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you.Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full time to include weekend working. Days and times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop-up
Training:
Level 3 Optical Assistant apprenticeship standard
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Training Outcome:Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you.Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working. Days and times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
Giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop-up
Training:
Level 3 Optical Assistant apprenticeship standard
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Training Outcome:
Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you
Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working. Days and times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop up
Training:
Level 3 Optical Assistant Apprenticeship Standard qualification
End-Point Assessment (EPA)
Functional Skills in English if required
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Training Outcome:Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you.Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working. Days and times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop-up
Training:
Level 3 Optical Assistant apprenticeship standard
Functional Skills (if required)
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Training Outcome:Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you.Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working. Days and times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop-up
Training:
Level 3 Optical Assistant apprenticeship standard
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Training Outcome:Once you have completed the Apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you.Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working. Days and times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop-up
Training:
Level 3 Optical Assistant Apprenticeship Standard
Functional Skills (if required)
End-Point Assessment (EPA)
Full-time 5 out of 7 days- including weekend working
Daily on-the-job training in store- no college to attend
Training provider- Specsavers Optical Superstores Limited
Training Outcome:Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you.Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working. Days and times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop-up
Training:
Level 3 Optical Assistant Apprenticeship Standard
End-Point Assessment (EPA)
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Training Outcome:
Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you
Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working. Days and times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop up
Training:
Level 3 Optical Assistant Apprenticeship Standard
End-Point Assessment (EPA)
Full-time 5 out of 7 days- including weekend working
Daily on-the-job training in store- no college to attend
Training provider- Specsavers Optical Superstores Limited
Training Outcome:
Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you
Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working. Days and times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
