Operations Analyst Jobs Found 27 Jobs, Page 2 of 2 Pages Sort by:
Lead Management, CX and Digital Communications Data Analyst Apprentice
Main Tasks & Responsibilities: Marcomms Performance Analytics: Support the Marketing Strategy and Planning Manager in the production of scheduled dashboards covering all the main business KPIs relating to marketing performance. Data will be securely collected from multiple trusted sources and collated in management reporting dashboards for review and further analysis by members of the Nissan management team Data must be presented aligned to company procedures and industry recognised best practice, and will involve production of graphs and infographic layouts Reporting results to be validated with cross-checking and relevant comparison to identify faults in data and to ensure data quality. Outcomes from reports to be presented through line management meetings, distributed within the company to relevant stakeholders, and presented at team meetings Production of weekly management committee report summaries, collating data from weekly performance reports to reproduce in summary presentations Dealer Marketing Analysis: Working with the Dealer Retail Manager, analyse existing structured and unstructured data to produce granular reports focused on zone and dealer performance using basic statistical methods to analyse the data covering e.g., volume and conversion metrics, performance vs. target and trends over time, in order to support collaboration between the Dealer Marketing team, Field teams and Dealers 1. Digital Support – Nissan.co.uk § Working with the vehicle product managers and the local and regional digital teams, become the single point of contact for updates to vehicle specification, pricing and performance data on the website. § Manage daily e-commerce processes, including monitoring and solving stock errors, refunds and sales follow-up, and become the key point of contact for the field team and dealer queries. § Monitor and report on website customer satisfaction metrics, highlighting trends and issues to the digital team. § Using Adobe Analytics, become able to produce ad-hoc reporting to help explain behaviours observed in weekly website and campaign analysis reports. Marcomms Support: Scheduled data reports: following Nissan security and compliance process for any data to be stored, managed and shared securely, produce all regularly scheduled extract requirements that supports Nissan’s marketing activities e.g. order data file extracts downloaded and formatted to share with CRM agency for support to Welcome and EAP programmes, First Party Data extracts for Social media lead gen targeting campaigns General project and administrative support to the Marketing Comms team using data management skills to support project management within the team e.g. scheduling key meetings, meeting minutes, task lists and response follow-up actions, budget tracking support etc. Special project opportunities to support the delivery of the Nissan Business Plan by supporting ad hoc analysis requests in the area of media performance, website analytics and lead management Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. Data Analyst Level 4 apprenticeship standard. You will also receive full training and support from the Just IT Apprenticeship team to increase your skills. Your training will include gaining a Level 4 Data qualification.Training Outcome: Potential for permanent role after completion of apprenticeship for the right candidate Employer Description:We are the Sales & Marketing Headquarters for Nissan in the UK. It is our aim to ensure that the Nissan brand and product portfolio are successfully communicated in order for us to maintain our strong presence in the UK marketplace. To do this, we ensure that we achieve excellence throughout our sales operations & distribution in the UK, and deliver on our customer promises. Our key functions are Aftersales, Marketing, Network Development & Customer Quality and Sales; finally, our support functions are integral in enabling everyone to deliver their overall strategies. All our employees have the opportunity to gain great autonomy, experience, and international exposure in our stimulating, diverse, and dynamic environment. Our continued success is driven by our ability to produce high quality vehicles, at a competitive and accessible value and we want you to join us in defining how we shape the future of innovation in mobility, connectivity and electrification.Working Hours :9.00am - 5:15pm (Monday to Thursday).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness ....Read more...
Business Systems Team Leader
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. Business Systems Team Leader General Purpose of the Job: Provide leadership and project management for SAP and other business systems supporting Supply Chain Management across Tremco's American operations. This role encompasses business analysis, process design, and the development and implementation of IT solutions aligned with business goals. The SAP Team Lead is responsible for leading the development and execution of SAP and related business system initiatives. This includes conducting business analysis, designing and optimizing business processes, and integrating systems across multiple functional areas such as supply chain management, sales and distribution, finance and accounting, and manufacturing. This position enforces best practices for comprehensive testing of all new and modified system functions and reports, and oversees quality assurance of procedural documentation and training materials. The role facilitates collaboration between SAP specialists and business departments to identify operational needs and design effective, documented processes supported by SAP solutions. The Team Lead manages user expectations regarding SAP functionality and ensures that delivered solutions align with Tremco's broader IT and SAP strategy. This includes providing oversight, governance, and process alignment from a global perspective. The role also involves analyzing complex business challenges to be solved with SAP and similar automated systems. Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. Configures system settings and options; plans and executes unit, integration and acceptance testing; and creates specifications for systems to meet business requirements. Design, configuration, and functional experience in SAP. May lead cross-functional linked teams to address business or systems issues. Additionally, the position oversees the daily processing of all EDI transactions-managing trading partner communications, coordinating testing, identifying root causes of issues, and handling all SAP EDI/IDoc processing requirements. Essential Duties and Responsibilities: Note: Include the phrase "Other duties may be assigned.) Assist in establishing EDI governances, along with implementing these governances Write functional, technical and data specifications and documentation Coordinate SAP functional and development resources on EDI projects Perform and coordinate testing Lead mapping solutions by gathering business requirements, propose effective remedies, develop and deploy scalable, well-coordinated solutions to business requirements Working knowledge of business concepts and processes (SAP Sales order processing, Distribution, Invoicing and Purchasing) Manage EDI specific master data and cross references Provide communication, documentation and training as necessary to the business users and trading partners who will be impacted by EDI and Integration projects Monitoring all Inbound and Outbound EDI, ensuring all EDI transactions are processed accurately and on schedule Provide daily technical and administrative support for all EDI activity, including failed EDI transmissions and transactions Identify and recommend enhancements to EDI processes or configuration to improve reliability and performance Drive implementation and enhancement of SAP IBP modules including Demand Planning, Supply Planning, Inventory Optimization, and S&OP. Collaborate with business units to gather and analyze requirements, translating them into SAP IBP solutions. Lead system configuration, integration, and testing efforts, ensuring data integrity and process alignment. Continuously assess and improve existing processes and systems for performance, scalability, and cost-effectiveness. Supervise support personnel and/or Jr. Business Analyst Manages medium-scale SAP projects with teams of 5 or more participants. Demonstrates strong leadership, organizational and communication skills, and works with end-users and middle management to identify information systems and business solutions (leveraging SAP) that improve operations and enhance profitability. When evaluating projects, identifies multiple alternatives and objectively evaluates them to determine the best solution for balancing the business needs and cost/benefits. Designs and implements high quality, information systems business solutions, on-time and within budget. Develops and implements quality testing protocols. Provides management of both end-user staff and IT resources for the implementation of information systems and business solutions. This includes responsibilities associated with day-to-day project management, such as, but not limited to: project definition (scope, timeframe, resources, costs), weekly status, issue identification and resolution, etc. Provides IT professional development of others through: day-to-day management of project personnel, the on-going objective and performance review process, training, both formal and informal, etc. Organizes training initiatives related to the effective use of the SAP system. Develops programs to train and assist employees in the use of SAP business application software. Programs include training materials, classroom, small-group and one-on-one training. Acts as liaison to software vendors. Is actively involved in software and/or functional user groups. Organizes and leads various in-house user groups to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users in a given functional area of the business operation. Project management and administration. Maintains work plans, tracks effort and progress vs. plan, and provides appropriate status information regarding projects. Contributes to the development of the SAP budget. Undertakes cost benefit analyses and makes recommendations to optimize business processes supported by SAP applications, including business re-engineering, systems enhancements and implementation of new IT capabilities. Manages contracts and service level agreements with vendors and 3rd party service providers, including management of on-site contractors. Ensures that SAP projects are delivered within established time frames and budget parameters. Additional Job Functions: (Other Less Critical Job Activities) Note: Other duties may be assigned, as required, based upon the demands of project or problem resolution specifics. Competencies: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. 3+ years' experience in the Integrated Business Planning (IBP) modules 5+ years SAP implementation experience. S4 Hana experience preferred 3+ Years of supporting related SCM and Material Master data including managing data and mass loads / changes Experience with SAP PP/DS & Digital Manufacturing are a plus Understanding of ABAP and debugging skills are a plus Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Proficient SAP technical, configuration, and business area knowledge. Good understanding of EDI and Integration concepts of collecting, transforming, exchanging, consuming data and associated mapping and configuration. Strong technical knowledge of EDI technologies and standards including Intermediate Documents (IDOC), EDI, Application Link Enabling (ALE), SAP functional expertise; EDI system configuration and support. Capable of translating customer and internal specifications for enhancements and extensions to electronic data interface application interfaces and maps. Experience working with Trading Partners and EDI service providers. Must have good analytical and problem solving skills in order to carry out their daily functions effectively. Experience with SAP BTP, middleware tools, and integration platforms is a strong plus. They must have the capability to work well in a team-based environment as well as on their own. Support of IDOC, RFC, File, Proxy, SOAP, HTTP, REST, SFTP adapters Integration knowledge on ODATA/Webservice API interface development Demonstrate strong formal and informal communication skills including: written, oral and team. Reads, writes, and communicates fluently in English. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Formal Education Required: College degree in IT or business is preferred, but not required. Practical Work Experience Required: 5+ years of experience with EDI document standards (ANSI X12, EDIFACT) 5+ years of experience in SAP ERP - MM, SD, FI, ABAP, IDocs - in the areas of implementation, enhancement and/or production support of EDI Good understanding of EDI and Integration concepts of collecting, transforming, exchanging & consuming data Strong technical knowledge of EDI technologies and standards including Intermediate Documents (IDOC), EDI, Application Link Enabling (ALE), SAP functional expertise; EDI system configuration and support Strong functional and technical knowledge of SAP, especially in the SD & SCM module; ability to navigate throughout the system, data dictionary, and the related table structures Support of IDOC, RFC, File, Proxy, SOAP, HTTP, REST, SFTP adapters Hands-on experience with SAP IBP modules and planning functionalities. ABAP experience is an asset. Integration knowledge on ODATA/Webservice API interface development Note: Some of the experiences and time frames may be concurrent. Special Knowledge and Skill: In-depth knowledge of specific functional areas of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In-depth knowledge of the SAP application software, including its functions and capabilities, installation and support requirements. Proficiency in analysis, design and testing techniques. Working knowledge of many computing platforms. Working knowledge of several relational databases. Working knowledge of IT communications networks. Analytical Abilities: Requires a high level of analytical ability and creativity in order to develop effective and cost efficient business solutions, through the deployment of IT. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must be able to read, write and communicate fluently in English. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Must be highly skilled in the use of personal computers. This includes, PC operation, printing, file management, and the ability to use Office 365 tools and functionality. Working knowledge of the following databases: Primary focus on SS4 Hana, Oracle, and other cloud-based applications. Basic understanding of IT communications networks. Certificates, Licenses, Registrations: SAP or other Certifications would be an asset. Other Qualifications: Must be available for meetings between 8:30 to 16:30 USA Eastern Standard Time. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard. Employee will also be required to view a computer screen on a regular basis. (80 - 100%) Sitting at desk or conference table (90 - 100%). Occasional standing at main computer console in data center (0 - 10%). Some travel and overnight travel are required to regional offices and plant locations. (0-25%) Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work remotely 90% of the time; may be called in to corporate office from time to time for project meetings. Occasional visits to manufacturing plants, including office areas and shop floor. (0 - 10%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of a CRT monitor. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...