Senior FinOps Analyst – Fully Remote RoleHarper May is partnering with a cutting-edge fintech company at the forefront of innovation in financial technology. They are currently seeking an experienced and dynamic Senior FinOps Analyst to join their expanding team. This is an exciting opportunity for a driven individual to step into a key role within a fast-paced, forward-thinking environment focused on optimising finance operations and ensuring seamless financial processes.As the Senior FinOps Analyst, you will manage the financial operations related to payment processing and fund allocation, while ensuring compliance with regulatory requirements. You’ll work closely with internal and external stakeholders to enhance financial workflows, resolve discrepancies, and provide valuable insights to the management team. This is a fully remote role.Key Responsibilities:
Oversee and manage the processing of payments, particularly those related to client funds.Ensure compliance with industry regulations, safeguarding client accounts and adhering to legal and financial standards.Reconcile client fund accounts regularly, maintaining accuracy and transparency.Collaborate with the finance team to monitor cash flows, allocate funds appropriately, and resolve any discrepancies.Maintain and strengthen internal controls over financial transactions to ensure high accuracy and security standards.Liaise with external stakeholders, including banks and payment service providers, to resolve issues related to payments and fund transfers.Prepare regular reports for senior management on payment processing performance, identifying key insights and areas for improvement.Identify and implement process improvements in payment workflows and financial operations.
Desired Skills and Experience:
Proven experience in finance operations or payments roles, ideally within a regulated environment such as fintech or financial services.Strong understanding of payment processes and compliance regulations.Excellent attention to detail with a focus on high accuracy.Strong communication skills, with the ability to work effectively with both internal teams and external stakeholders.Advanced proficiency in financial software systems and Microsoft Excel.Experience with system transformation is a plus.Ability to work in a fast-paced environment, managing multiple tasks and meeting tight deadlines.....Read more...
Harper May is partnering with a cutting-edge fintech company at the forefront of innovation in financial technology. They are currently seeking an experienced and dynamic Senior FinOps Analyst to join their expanding team. This is an exciting opportunity for a driven individual to step into a key role within a fast-paced, forward-thinking environment focused on optimising finance operations and ensuring seamless financial processes.As the Senior FinOps Analyst, you will manage the financial operations related to payment processing and fund allocation, while ensuring compliance with regulatory requirements. You’ll work closely with internal and external stakeholders to enhance financial workflows, resolve discrepancies, and provide valuable insights to the management team. This is a fully remote role.Key Responsibilities:
Oversee and manage the processing of payments, particularly those related to client funds.Ensure compliance with industry regulations, safeguarding client accounts and adhering to legal and financial standards.Reconcile client fund accounts regularly, maintaining accuracy and transparency.Collaborate with the finance team to monitor cash flows, allocate funds appropriately, and resolve any discrepancies.Maintain and strengthen internal controls over financial transactions to ensure high accuracy and security standards.Liaise with external stakeholders, including banks and payment service providers, to resolve issues related to payments and fund transfers.Prepare regular reports for senior management on payment processing performance, identifying key insights and areas for improvement.Identify and implement process improvements in payment workflows and financial operations.
Desired Skills and Experience:
Proven experience in finance operations or payments roles, ideally within a regulated environment such as fintech or financial services.Strong understanding of payment processes and compliance regulations.Excellent attention to detail with a focus on high accuracy.Strong communication skills, with the ability to work effectively with both internal teams and external stakeholders.Advanced proficiency in financial software systems and Microsoft Excel.Experience with system transformation is a plus.Ability to work in a fast-paced environment, managing multiple tasks and meeting tight deadlines.....Read more...
You’ll get to work in some of the most inspiring areas of Rolls-Royce. You’ll be supporting or leading a range of solutions throughout our business. You’re likely to explore digital operations, digital technology, cyber security, IT delivery and more. Not only will you have a mentor throughout, but you’ll also have a coach to guide you on any technical challenges.
At the beginning of your programme, you’ll combine your university assignments with applied work within our business. Later, there'll be more opportunities for formal training. You’ll play an integral part in our team and, in time, you can expect to be running daily meetings and agile stand-ups. You’ll build strong communication and presentation skills, along with methods that help you do your best work.Training:Over four years, you’ll get to know our business. Through a series of mentored six-month placements, you’ll develop practical knowledge of cutting-edge digital tech, tools, and methodologies. Each one will give you an insight into the technology you’re working with, so by the end of your programme you’ll have a varied experience of digital platforms. It’s a chance to work at the forefront of the processes that help us understand and use data, all within a tailored development plan.Training Outcome:As a Digital and Technology Solutions Degree Apprentice, you’ll work on our growing digital operations and tech initiatives, gaining a broad experience across both departments. This includes getting hands-on with cutting-edge technology and, with our help, discovering the specialism you want to focus on. Could you be a future-driven data scientist or a business analyst? An expert data engineer or a cyber security analyst? Explore these opportunities, and more, when you join our team.Employer Description:At Rolls-Royce, we pioneer cutting-edge technologies to explore the possibilities of cleaner, safer, more competitive power. As a Manufacturing Engineering Degree Apprentice, you’ll get to work alongside world-class engineers as you help us work towards that goal. Our Manufacturing Engineers develop some of the most advanced manufacturing processes in the world. Turning our designs into reality, you’ll learn from engineers, customers, suppliers and operations specialists. Join us and you’ll be shaping the future, surrounded by experts who’ll help to inspire, challenge and support you to be yourself and at your best.Working Hours :Monday to Friday 8am to 4pmSkills: Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The Opportunity Hub UK is seeking a driven and talented Graduate Finance Analyst to join their growing team. This is an exciting opportunity for a recent graduate to gain valuable experience in a dynamic and supportive environment, contributing to the company's financial success. About the Role: As a Graduate Finance Analyst, you will play a key role in supporting the finance team with various tasks and projects. You will gain exposure to diverse areas of finance, develop your analytical skills, and contribute to the company's financial planning and reporting. Here's what you'll be doing:Prepare and analyse financial data with accuracy and attention to detail.Build and update financial models, using your analytical skills to assess performance and inform strategic decisions.Assist with financial planning, reporting, and analysis tasks, contributing to the smooth running of the finance function.Develop a comprehensive understanding of the company's financial performance, gaining valuable insights into its operations.Build relationships with key stakeholders across the finance team and wider business.Here are the skills you'll need:Recent graduate with a 2:1 degree in Finance, Accounting, or a related quantitative field.Strong numerical ability and a keen interest in financial analysis and modelling.Excellent communication skills, both written and verbal, to effectively present findings and collaborate with colleagues.Meticulous attention to detail and the ability to prioritize tasks effectively.Proactive and self-motivated learner who thrives in a fast-paced environment.Here are the benefits of this job:Competitive salary and benefits packageSupportive and collaborative work environment where you can learn and grow alongside experienced professionals.Opportunity to gain exposure to various areas of finance and develop your technical skills.Contribute meaningfully to the financial success of the company and witness the impact of your work. Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. The finance sector offers a challenging and rewarding career path with diverse opportunities for growth and development. As a Graduate Finance Analyst, you will gain valuable skills in financial analysis, modelling, and reporting, which can open doors to exciting opportunities across various industries.''....Read more...
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: The analyst assists in the coordination, compilation, and evaluation of volume forecasts at an SKU level using historical trends, The analyst is responsible for tracking performance, evaluating risks and opportunities, and driving continual improvements in forecast and supply performance.The analyst will compile data and create reports or be a consumer of such data to support decision making. Further activities include assisting with the development of innovative supply chain and operational solutions including the application of network optimization tools to develop models in support strategic and tactical decision making for the CSW Supply Chain. This position reports to the Demand Planning Manager and works closely with other key stakeholders in sales, marketing, operations, and finance to determine the most accurate demand requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Compile and evaluate market-based and event-driven data to create demand forecasts. Assists with making inventory decisions, including quantity, location, and quality of inventory. Identifies significant and/or critical supply-demand imbalances, communicates with business leaders allowing for proactive resolutions. Analyze internal demand information and demand & delivery performance through statistical analysis and data-driven decision-making tools. Gather, analyze, and validate data. Execute APO statistical modeling software. Apply error analysis techniques to improve forecasting and recommend adjustments for operational forecasts. Summarize/aggregate statistical forecasts. Maintain demand planning system and software, enter and modify data, and ensure the accuracy of all relevant demand planning data (including but not limited to APO systems master data). Work with internal customers such as sales, product marketing, finance, brand management, and customer marketing to collaborate on forecast recommendations. Mine and summarize data for forecasting and supply chain management communication. Understand how sales trends, promotional activity, and shipment patterns will affect demand and make appropriate adjustments to forecasts. Manage and track key forecasting metrics. Backup Demand Planning Manager as needed (may include leading forecasting meetings and/or providing data to senior management as requested.) Perform other supply chain functions, as necessary. Example, network modeling, and analysis with optimization software.
EDUCATION REQUIREMENT:
Bachelor's degree from four or 5-year college or university
EXPERIENCE REQUIREMENT:
One to two years related experience and/or training.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, and lift up to 10 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $58,523 and $73,154. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online!....Read more...
Global IT Support Service Desk Analyst (11am – 7pm)
________________________________________
Location: City of London
Salary: £48,000 – £52,000 per annum
________________________________________
Are you an IT Professional looking for an exciting new role?
About the company
Our client is a leading legal firm based in London, with a state-of-the-art office & facilities.
Position Overview
The Global IT Support Service Desk offers continuous, high-level support via phone and email to all staff. In the role of Service Desk Analyst, you will primarily address incoming requests through these communication channels, providing swift and effective solutions.
Responsibilities
• Addressing customer requests promptly with a focus on exceptional service.
• Monitoring ticket status, following up with technicians, and contacting users after resolution for quality assurance.
• Responding to Service Desk calls, resolving issues on first contact, and escalating complex cases to technicians.
• Logging inquiries and maintaining accurate records in the Service Desk tracking system.
• Participating in training to stay updated on current and new technologies for effective support.
• Following the Firm's Policies and Procedures while providing user support and utilizing best practices.
• Assisting with additional tasks and projects to support Service Desk operations.
Candidate Requirements
Essential Skills and personal qualities
• Strong communication skills with the ability to develop tactical plans.
• Proficient in operating systems and core applications, including Microsoft Windows 10, Office 365 Suite.
• Excellent troubleshooting skills for PC-related issues.
• Intermediate networking knowledge, including wireless technologies.
• Familiar with Internet Explorer, Firefox, and Microsoft Edge browsers.
• Available for on-call and overtime work as needed.
• Extensive experience in a professional services environment, preferably within a law firm.
• Preferred experience at a team lead level or above, with knowledge of iManage Work, Citrix/VPN, Microsoft Multi-factor Authentication, and ITSM ticket management systems.
• Bachelor’s degree preferred.
Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.
....Read more...
Our hospitality client is looking for an onsite IT support analyst with additional skills looking after AV equipment. They are a central London based members club with a range of facilities that include accommodation, function rooms for events, accommodation and bar/restaurant. We would love to speak to candidates that have about 1-3 year’s’ experience in a similar setting.Company benefits:
Enhanced pension contributionsClub discountsSeason ticket loansMedical cashback programme
About the company: This prestigious venue has a long history spanning back to the 19th Century, and having been in it’s current site since the 1940’s. It is a sociable place for like minded individuals to gather for relaxation and to share ideas. Core has worked with the venue previously on operations roles and we are now assisting them with this IT/AV position. They can offer the successful candidate a stable environment with which to hone you skills and develop your careerIdeal Service IT/AV support Analyst :
1-3 years’ experience in a similar settingAssisting club and team members with IT and AV needsCarry out AV and IT inductions for new employeesInvestigate and diagnose hardware issuesManagement of IT budgetResponsible for all IT and AV equipment on siteCCTV and telephony systems management
If you are keen to discuss the details further, please apply today or send your cv to hayley at COREcruitment dot com ....Read more...
Global IT Support Service Desk Analyst (11am – 7pm)
________________________________________
Location: City of London
________________________________________
Are you an IT Professional looking for an exciting new role?
About the company
Our client is a leading legal firm based in London, with a state-of-the-art office & facilities.
Position Overview
The Global IT Support Service Desk offers continuous, high-level support via phone and email to all staff. In the role of Service Desk Analyst, you will primarily address incoming requests through these communication channels, providing swift and effective solutions.
Responsibilities
• Addressing customer requests promptly with a focus on exceptional service.
• Monitoring ticket status, following up with technicians, and contacting users after resolution for quality assurance.
• Responding to Service Desk calls, resolving issues on first contact, and escalating complex cases to technicians.
• Logging inquiries and maintaining accurate records in the Service Desk tracking system.
• Participating in training to stay updated on current and new technologies for effective support.
• Following the Firm's Policies and Procedures while providing user support and utilizing best practices.
• Assisting with additional tasks and projects to support Service Desk operations.
Candidate Requirements
Essential Skills and personal qualities
• Strong communication skills with the ability to develop tactical plans.
• Proficient in operating systems and core applications, including Microsoft Windows 10, Office 365 Suite.
• Excellent troubleshooting skills for PC-related issues.
• Intermediate networking knowledge, including wireless technologies.
• Familiar with Internet Explorer, Firefox, and Microsoft Edge browsers.
• Available for on-call and overtime work as needed.
• Extensive experience in a professional services environment, preferably within a law firm.
• Preferred experience at a team lead level or above, with knowledge of iManage Work, Citrix/VPN, Microsoft Multi-factor Authentication, and ITSM ticket management systems.
• Bachelor’s degree preferred.
Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.
....Read more...
Our Data Analyst programme provides leading industry training for aspiring and junior data analysts so they can master data wrangling and analysis techniques. It also covers elements of data science, including Python and an introduction to machine learning.
A Data Analyst apprentice will:
Show the ability to collect, organise and study data to provide insights to our business
Document and report the results of data analysis activities
Make recommendations to improve business performance
Training:
As an apprentice, you’ll receive on-the-job training and experience in an administrative position along with formal training to gain the knowledge and skills you’ll need to support our business operations
You’ll join a team with a dedicated line manager committed to enhancing your career experiences
You will receive the Level 4 Data Analysis qualification upon completion of this programme
Training Outcome:
Good chances of progression onto a Higher or Degree Apprenticeship, as well as temporary/permanent employment
Employer Description:Unilever are one of the world's largest fast-moving consumer goods companies, meaning we own, make & sell products that people use in their everyday lives. We own over 400 brands found in homes all over the world – including iconic global brands such as Dove, Lifebuoy, and Magnum.
Our apprenticeship programmes allow people from all backgrounds to find their purpose and rise to their full potential, whilst learning invaluable skills and earning a wage.
All our programmes offer you on the job experience and formal training to give you the knowledge and skills to fire-up your career and give you the opportunity to work towards nationally recognised qualifications.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Creative....Read more...
Our Data Analyst programme provides leading industry training for aspiring and junior data analysts so they can master data wrangling and analysis techniques. It also covers elements of data science, including Python and an introduction to machine learning. A Data Analyst apprentice will:
Show the ability to collect, organise and study data to provide insights to our business
Document and report the results of data analysis activities
Make recommendations to improve business performance
Training:As an apprentice, you’ll receive on-the-job training and experience in an administrative position along with formal training to gain the knowledge and skills you’ll need to support our business operations. You’ll join a team with a dedicated line manager committed to enhancing your career experiences. You will receive the Level 4 Data Analysis qualification upon completion of this programme.
Training and training location to be confirmed.Training Outcome:Good chances of progression onto a Higher or Degree Apprenticeship, as well as temporary/permanent employment.Employer Description:Unilever are one of the world's largest fast-moving consumer goods companies, meaning we own, make & sell products that people use in their everyday lives. We own over 400 brands found in homes all over the world – including iconic global brands such as Dove, Lifebuoy, and Magnum.
Our apprenticeship programmes allow people from all backgrounds to find their purpose and rise to their full potential, whilst learning invaluable skills and earning a wage.
All our programmes offer you on the job experience and formal training to give you the knowledge and skills to fire-up your career and give you the opportunity to work towards nationally recognised qualifications.Working Hours :Typical day is Monday to Friday 9am to 5pm.Skills: Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Creative....Read more...
On joining, you will be assigned to start in one of the following roles. As your career progresses, there will be opportunity to rotate across these roles to support with your development of a broad set of skills and exposure to different parts of the business.
Programme Management Office (PMO) Project Analyst - Working alongside one or more Project Manager(s), delivering the monitoring, control, and management of project finances, resource capacity planning and utilization, on and offboarding, risks and issues, change management, and project planning.
Service Analyst – You will be working within a Service team, focusing on the performance and achievement of Service Level Agreement’s for Services into the client. This includes the management and trending of incident, problems, changes, and continual improvements, whilst driving compliance, and collaborating with technical teams to deliver the agreed availability, performance, and obligations of the Services.
Business Operation Analyst (BOA) - Supporting the day-to-day operational activities of our business, including finances, communications plan, calendar and mailbox management and resource planning. You will have opportunity to work with leadership teams across the business.
Training:Chartered manager (degree) level 6 (Degree with honours) apprenticeship.
You will be required to attend Sheffield Hallam University on a series of study blocks.
The degree award is BA (Hons) Professional Practice in Management.Training Outcome:In addition to your degree apprenticeship, you will receive role-based training and coaching to ensure technical growth that kickstarts your career and sets you up for #GetTheFutureYouWant at Capgemini. You will also be offered the opportunity to train towards professional certification.
If you are seeking an exciting and fulfilling challenge in a public sector environment that delivers real impact to society, allows you to be part of a high performing and motivated team and offers a large scope for progression, then this is the opportunity for you. Are you ready to #GetTheFutureYouWant? Employer Description:Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of nearly 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Get the Future You WantWorking Hours :Monday to Friday, shifts to be confirmedSkills: Communication skills,IT skills,Problem solving skills,Team working....Read more...
Duties:
Sales Analysis:
To investigate historic sales results and forecasts within the Brother ERP systems, providing analysis in Excel to Labelling
Management including:
Mass deal coordination and monitoring price support
Pan European customer sales analysis
Product development sales analysis
Production and stock analysis
Price monitoring and preparing price structures
Key Performance Indicator reporting:
Establish KPI reports for Local offices and Labelling Management to monitor and drive relevant behaviour in key strategic areas
Budgeting:
To support the budget process through Quarterly supplies forecast support, preparing and updating Target sheets, uploading data to SAP and performing data validation checks and investigation
Promotion Analysis:
Prepare and update monthly sales reporting in Excel and price support administration
Supplies Sales Analysis:
To monitor Brother and 3rd party supplies sales and print volume trends through market data and App logs providing analysis to Labelling Management
Office Admin:
Assisting with meeting organisation, maintaining internal price sheets and general department admin support
As well as:
Collecting and analysing relevant market data to inform the organization’s marketing strategy
Market data includes customer, company, competitor, industry and stakeholder analyses
Analyzing and synthesising information to understand issues, identify options, and support sound decision making
Understanding and applying organisational sales process effectively
Using data and information to set price
Training:Why choose our Data Analyst including Power BI apprenticeship?
QA's Data Analyst including Power BI Level 4 apprenticeship develops the skills needed to collect, organise and study data to provide valuable business insight.
The principles of data analytics are being applied across just about every industry. Using past-event data, analysts are making important insight-based business decisions and driving customer value across every team and function, including operations, finance, sales and marketing. At QA we have deep-rooted expertise in Data, Analytics and AI. Our solutions transform the way that individuals use data and enable organisations to make more data-driven business decisions.
QA's Data Analyst including Power BI Level 4 apprenticeship programme enables your organisation to:
Build the skills and capabilities you need throughout your organisation to analyse, interrogate and present technical data, providing informed and valuable business insights to a range of stakeholders
Upskill or reskill your existing workforce with data skills and create analysts for the modern day workplace
Recruit and harness a new talent pathway: QA can help you cost-effectively recruit diverse, ambitious talent into your business and help you build a pipeline of data literacy talents
Delivered by industry experts with real-world experience, the programme’s content has been designed around real-life skills and includes the additional Analyst Data with Microsoft Power BI module. The technical content aligns to and is relevant to employers and the market
Upon successful completion, learners will be awarded the Data Analyst including Power BI Level 4 apprenticeship
Tools and technologies learned: Learners will learn to use R programming language, Python, Microsoft SQL Azure and Excel.Training Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.Employer Description:Brother International Europe (BIE) is the European hosting company for Brother in Europe, based in Manchester, UK and part of the global Brother Group. Since the 1950s Brother has built a strong presence in Europe. BIE has sales offices or representatives in 23 European countries, a central sewing machine HQ for Europe based in Germany, and production facilities in the UK and Slovakia, with a workforce of over 1,300 people.Working Hours :All details will be confirmed upon interview.Skills: Communication skills,IT skills,Attention to detail,Presentation skills,Administrative skills,Analytical skills,Team working,Non judgemental,Patience,Have the ability to:,Manipulate large data sets,Create visualisations,Excel skills / experience....Read more...
The role / Duties:
You will work with our experienced team to provide day-to-day analysis support to our commercial and operational teams.
The analysis you produce will be used by the business teams to support decision making, drive change and assess performance.
As part of your role you will have the opportunity to complete the Data Analyst Level 4 apprenticeship where you will have the opportunity to develop your skills in PowerBI, SQL Server, SSIS, Python, R programming languages and cloud technologies and apply these in real life scenarios through your day-to-day role.Training:Why choose our Data Analyst apprenticeship?QA's Data Analyst Level 4 apprenticeship develops the skills needed to collect, organise and study data to provide valuable business insight.
The principles of data analytics are being applied across just about every industry. Using past-event data, analysts are making important insight-based business decisions and driving customer value across every team and function, including operations, finance, sales and marketing.
At QA we have deep-rooted expertise in Data, Analytics and AI. Our solutions transform the way that individuals use data and enable organisations to make more data-driven business decisions.
QA's Data Analyst Level 4 apprenticeship programme enables your organisation to:
Build the skills and capabilities you need throughout your organisation to analyse, interrogate and present technical data, providing informed and valuable business insights to a range of stakeholders.
Upskill or reskill your existing workforce with data skills and create analysts for the modern day workplace.
Recruit and harness a new talent pathway: QA can help you cost-effectively recruit diverse, ambitious talent into your business and help you build a pipeline of data literacy talent.
Training Outcome:You will be expected to proactively work with the rest of the BI team and key stakeholders across the business and upon successful completion of your apprenticeship will have the opportunity to specialise as you develop your skills and experience and become a subject matter expert in data analysis.
Our perks and benefits:Our colleagues are the heart of everything we do and play a vital role in our success. We like to recognise all their hard work with our rewards and benefits package in addition to your basic salary. Our benefits cover everything from saving for the future, health & wellbeing and training, personal development & recognition.
This includes:
Discretionary Bonus scheme
Company Shares Option Plan
Simply Health Cash Plan
Holiday entitlement (33 days inclusive of bank holidays)
Apprenticeships, study support and opportunities for progression and development
Confidential 24/7 365 employee assistance helpline
Agile and collaborative office environment with free parking, fruit, biscuits, and drinks
Regular social events, charity events and volunteering opportunities
Contributory pension scheme
Life insurance (4 x basic salary)
Employer Description:The UK Tote Group is the proud owner and steward of the Tote, the UK’s leading pool betting operator since 1928. We’re passionate about all things racing, we love the sport and it’s in our DNA. You will find us online and across many racecourses in the UK and Ireland.
Our headquarters in Wigan is the main hub for our team of over 200 innovative and ambitious experts dedicated to delivering our vision of providing the best betting experience for racing fans.Working Hours :9am to 5pm, Monday to Friday,Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Experience with BI tools,Experience with writing SQL,Microsoft Excel experience....Read more...
Within this role, you will be valued for your intellectual curiosity, innovative approach to problem-solving, and your strong analytical skills. You will be key in compiling data from multiple systems to tell stories and to answer vital business questions.
Identify business problems and present insights to influence actions
Develop skills in Data Engineering, Visualisation and Business Analysis in a complex business environment
Work as part of a team to deliver data products used across the whole business
Collaborate with business users to ensure you are delivering the insights they need
Produce reports to provide insight and recommendations for how to improve the business operations, learning and business processes, and what drives business outcomes
Training:You will be studying towards a Level 4 Data Analyst Apprenticeship delivered by Thales UK, in partnership with one of our specialist digital training providers. Delivered over 18 months via a blended learning model, your training will take place via live virtual classroom sessions, one-to-one coaching, online learning and quarterly face-to-face hackathons. You’ll be introduced to core data skills including data modelling, data manipulation and visualisation, data architecture and cloud, data analytics and statistics. At the end of the programme and upon successful completion of your End Point Assessment, you will roll-off into the Thales UK business as a Data Analyst..Training Outcome:Be a permanent member of the team within the Thales business.Employer Description:Together, we create the ingenious technological systems and innovations that impact and improve people's lives every single day. Even if you haven't heard the name Thales before, you've definitely benefited from our inventiveness. We reinvest 20% of our sales in Research & Development in the UK. Together we supply invention across 4 core areas: Aerospace, Space, Defence and Security, Digital Identity and Security.Working Hours :Flexible working, Monday – Friday, 37 hours a week (8 hours Monday – Thursday, 5 hours Friday)Skills: Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Within this role, you will be valued for your intellectual curiosity, innovative approach to problem-solving, and your strong analytical skills. You will be key in compiling data from multiple systems to tell stories and to answer vital business questions.
Duties include:
Identify business problems and present insights to influence actions
Develop skills in Data Engineering, Visualisation and Business Analysis in a complex business environment
Work as part of a team to deliver data products used across the whole business
Collaborate with business users to ensure you are delivering the insights they need
Produce reports to provide insight and recommendations for how to improve the business operations, learning and business processes, and what drives business outcomes
Training:
You will be studying towards a Level 4 Data Analyst Apprenticeship delivered by Thales UK, in partnership with one of our specialist digital training providers
Delivered over 18 months via a blended learning model, your training will take place via live virtual classroom sessions, one-to-one coaching, online learning and quarterly face-to-face hackathons
You’ll be introduced to core data skills including data modelling, data manipulation and visualisation, data architecture and cloud, data analytics and statistics
At the end of the programme and upon successful completion of your End Point Assessment, you will roll-off into the Thales UK business as a Data Analyst
Training Outcome:
Be a permanent member of the team within the Thales business
Employer Description:Together, we create the ingenious technological systems and innovations that impact and improve people's lives every single day. Even if you haven't heard the name Thales before, you've definitely benefited from our inventiveness. We reinvest 20% of our sales in Research & Development in the UK. Together we supply invention across 4 core areas: Aerospace, Space, Defence and Security, Digital Identity and Security.Working Hours :Flexible working, Monday – Friday, Shifts to be confirmed.Skills: Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Within this role, you will be valued for your intellectual curiosity, innovative approach to problem-solving, and your strong analytical skills. You will be key in compiling data from multiple systems to tell stories and to answer vital business questions.
Identify business problems and present insights to influence actions
Develop skills in Data Engineering, Visualisation and Business Analysis in a complex business environment
Work as part of a team to deliver data products used across the whole business
Collaborate with business users to ensure you are delivering the insights they need
Produce reports to provide insight and recommendations for how to improve the business operations, learning and business processes, and what drives business outcomes
Training:You will be studying towards a Level 4 Data Analyst Apprenticeship delivered by Thales UK, in partnership with one of our specialist digital training providers. Delivered over 18 months via a blended learning model, your training will take place via live virtual classroom sessions, one-to-one coaching, online learning and quarterly face-to-face hackathons. You’ll be introduced to core data skills including data modelling, data manipulation and visualisation, data architecture and cloud, data analytics and statistics. At the end of the programme and upon successful completion of your End Point Assessment, you will roll-off into the Thales UK business as a Data Analyst..Training Outcome:Be a permanent member of the team within the Thales business.Employer Description:Together, we create the ingenious technological systems and innovations that impact and improve people's lives every single day. Even if you haven't heard the name Thales before, you've definitely benefited from our inventiveness. We reinvest 20% of our sales in Research & Development in the UK. Together we supply invention across 4 core areas: Aerospace, Space, Defence and Security, Digital Identity and Security.Working Hours :Flexible working, Monday – Friday, 37 hours a week (8 hours Monday – Thursday, 5 hours Friday)Skills: Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
As a Digital Technology and Solutions Degree Apprentice you will experience, learn and develop key skills to help you manage complex projects across the Submarines business whilst also being involved in an exciting period of change and development in the Technology Enablement Function.
Our Technology Enablement strategic priorities are:
Digital - Refreshing & rationalising our tools in office and operations
Data - Leveraging insights with a clear approach, methodology and capability
Cyber - Driving out complexity, cost and reducing our attack surface
People - Enable our people to utilise advancements & empower them to succeed in the 'digital future'
The DT&S Degree Apprenticeship offers a unique opportunity to specialise in one of 5 key areas:
Software Engineer - analyse, design, code, build, test and implement software and support
IT Consultant - bridging the gap between users and technology - driving forward future change
Business Analyst - bridging the gap between technology and business - defining business requirements
Cyber Security Analyst - define, implement and maintain security products and systems
Data Analyst - collect, organise and study data to provide new business insights
All of these roles are at the forefront of driving new technology and ideas through the business unit. We will support you in identifying what areas of Technology Enablement interest you and which skillsets you have a particular talent for, allowing you to identify what to specialise in from the above list. Over the duration of the scheme you will gain exposure to different areas of the business unit, working on a variety of projects through various placements across different platforms and at different stages of the project lifecycle.
In these work based placements there will be a strong emphasis on the key knowledge, skills and behaviours set out by the academic standard as well as our own business standards and competencies. These will be incorporated into placement objectives that will be reviewed continuously throughout the scheme with support from a Placement Manager, the Technology Enablement Function and our Early Careers team.Training:Digital and Technology Solutions Professional Level 6 Apprenticeship Standard:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities – whether you decide to stay in the UK, or explore an overseas role
Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmedSkills: Communication skills,Organisation skills,Team working....Read more...
My Client is a leading provider of integrated avionics, engines, systems and service solutions for aircraft manufacturers, airlines, business and general aviation, military space and airport operations. The Aerospace Yeovil site includes Integrated Supply Chain operations and Engineering & Technology as well as other support functions. It specialises in several product lines including: Environmental Control Systems, Life Support Systems, Hydraulics Systems and Control & Data Systems.
We are currently recruiting for a Temporary Finance Analyst to work on site at their offices in Yeovil.
Reporting to the Yeovil ISC Finance Lead, the Yeovil ISC Finance Analyst will assist in the
development of a strategic business partnership with the Yeovil ISC Site Leadership Team.
This role will work with the Yeovil ISC Finance Lead to improve product margins through
constant review and analysis of potential cost reduction initiatives covering both the
manufacturing and procurement environment.
The role will work with the ISC Finance Lead to achieve alignment across site functions including Integrated Supply Chain, Engineering, HR and the business in the achievement of targets and goals. It will provide data and analyses that will assist in the drive to reduce site inventory and working capital improvements, by working with SIOP, Logistics and Procurement.
The role will support the implementation of a real time data dashboard at the Yeovil site,
covering key ISC metrics.
Responsibilities will include:-
To work with the Yeovil Site ISC Leadership Team to ensure that annual operating plans
and forecasts are robust and fully aligned with Site SIOP process and understood by the
local ISC Team.
To investigate and present P&L variances to monthly financial results as provided by the
supporting Regional Finance Team (RFC).
Provide value-added support to the site HOS process, including delegated attendance at
all daily Tier 3 meetings as required.
To assist in the annual standard cost revision exercise, inventory-re-valuation and
standard maintenance.
To review and interpret analyses of overhead burden, production settlement, purchase
price and scrap variances as prepared by the supporting Regional Finance Team
(RFC).
To provide relevant information necessary to support the site SIOP process.
To present functional cost information as prepared by the supporting Regional Finance
Team (RFC).
To implement an operating system that ties and links this information with Yeovil
ISC business routines including the site cost council.
To work with the Yeovil ISC Finance Lead to establish an efficient and robust working
operating system with the relevant Regional Finance Team (RFC).
The successful Applicant should have/be able to:-
Proven experience and financial skills in analysis, planning, forecasting and accounting.
Strong communication skills covering both document preparation and verbal presentation.
Excellent analytical skills.
Results oriented and a self starter. Assume ownership and provide staff leadership as well
as being able to work independently with a remote supervision structure.
Build effective working relationships across business functions, both locally and
regionally.
Experience:-
Professional accounting qualification preferred
Relevant accounting / finance experience
Proven managerial experience
Excellent MS Office and other relevant system skills.
Knowledge of SAP System (Desired)
Other Experience/Attributes/Skills Required:-
Adherence to Company Processes & Procedures
Working in a Customer-focused environment and achieving targets
The Applicant should be able to display essential skills in the adherence to Health &
Safety standards at all times, teamwork, flexibility and the ability to use initiative
Continuous Improvement
Any further training requirements will be provided:- PC skills (incl. Company Operating
Systems), Manual Handling, 5S, HOS Principles and general Health & Safety
If you have the desired skills and experience and wish to be considered then please apply or call Ian at Holt Engineering on 07734406996....Read more...
Security Analyst - Managed Security Service Provider (MSSP)
A leading Managed Security Service Provider (MSSP) is seeking several L2 SOC Analysts to join their growing security team on a permanent basis. This business specializing in delivering top-tier Microsoft focused cybersecurity solutions to a diverse range of clientele alongside other services across the Microsoft portfolio (M365, Azure etc.) They pride themselves on staying ahead of evolving threats and providing comprehensive security measures to safeguard their clients’ digital assets.
The ideal candidate will play a pivotal role in their Security Operations Center (SOC), contributing expertise in managing and responding to security incidents while demonstrating a strong understanding of security protocols, policies and exposure to SIEM tools.
Key Responsibilities:
Monitor security events and alerts using Azure Sentinel and Microsoft Defender, ensuring timely and effective response to potential threats.
Mentor L1/L2 SOC Analysts whilst acting as their technical escalation point.
Analyze and investigate security incidents, providing detailed reports and recommendations for mitigation.
Implement and manage security controls, configurations, and policies within Azure Sentinel and Microsoft Defender.
Collaborate with cross-functional teams to develop and enhance security strategies, including threat hunting and incident response procedures.
Stay updated with emerging security threats, vulnerabilities, and industry best practices to proactively address potential risks.
Requirements:
Proven experience as a Security/SOC Engineer or similar role within an MSP, MSSP or cybersecurity environment.
Knowledge and hands-on experience with SIEM tools
Strong understanding of cybersecurity principles, tools, and technologies.
Excellent analytical and problem-solving skills with the ability to make quick, informed decisions under pressure.
Relevant certifications such as GIAC, or Microsoft certifications would be advantageous.
Knowledge and hands-on experience with Azure Sentinel and Microsoft Defender.
Any experience with SOC Prime, Carbon Black, and SOAR would be advantageous.
Remote based.
Paying up to 50k, depending on experience.
As this is a 24x7 SOC you will be required to be a part of a shift pattern
Must be eligible for SC clearance. ....Read more...
As a Service Delivery Analyst you will be combining your full-time role and part-time study for a Chartered Manager Degree Apprenticeship with our partner University. Working within Application Development and Maintenance (ADM) across a huge spectrum of challenges, you will:
Provide IT service management expertise that will transform how our clients conduct their day-to-day business
Assist the service Engagement Manager to deliver contracted services to our clients in line with ITIL and/or Agile principles
Build strong team and client relationships, support growth, innovation and continuous service improvement
On the Service Management career path, as you build your awareness of service delivery and gain experiences across the full scope of delivery processes, as well as financial management, you will be preparing to become an Engagement Manager with full accountability for your own service. Training:You will be required to attend Sheffield Hallam University on a series of study blocks.
The degree award is BA (Hons) Professional Practice in Management.Training Outcome:In addition to your degree apprenticeship, you will receive role-based training and coaching to ensure technical growth that kickstarts your career and sets you up for #GetTheFutureYouWant at Capgemini. You will also be offered the opportunity to train towards professional certification.
If you are seeking an exciting and fulfilling challenge in a public sector environment that delivers real impact to society, allows you to be part of a high performing and motivated team and offers a large scope for progression, then this is the opportunity for you. Are you ready to #GetTheFutureYouWant? Employer Description:Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of nearly 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Get the Future You WantWorking Hours :Monday to Friday, shifts to be confirmedSkills: Communication skills,IT skills,Problem solving skills,Team working....Read more...
As a Service Delivery Analyst, you will be combining your full-time role and part-time study for a Chartered Manager Degree Apprenticeship with our partner University. Working within Application Development and Maintenance (ADM) across a huge spectrum of challenges, you will:
Provide IT service management expertise that will transform how our clients conduct their day-to-day business
Assist the service Engagement Manager to deliver contracted services to our clients in line with ITIL and/or Agile principles
Build strong team and client relationships, support growth, innovation and continuous service improvement
On the Service Management career path, as you build your awareness of service delivery and gain experiences across the full scope of delivery processes, as well as financial management, you will be preparing to become an Engagement Manager with full accountability for your own service. Training:You will be required to attend Sheffield Hallam University on a series of study blocks.
The degree award is BA (Hons) Professional Practice in Management.Training Outcome:In addition to your degree apprenticeship, you will receive role-based training and coaching to ensure technical growth that kickstarts your career and sets you up for #GetTheFutureYouWant at Capgemini. You will also be offered the opportunity to train towards professional certification.
If you are seeking an exciting and fulfilling challenge in a public sector environment that delivers real impact to society, allows you to be part of a high performing and motivated team and offers a large scope for progression, then this is the opportunity for you. Are you ready to #GetTheFutureYouWant? Employer Description:Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of nearly 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Get the Future You WantWorking Hours :Monday to Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Problem solving skills,Team working....Read more...
As a Service Delivery Analyst you will be combining your full-time role and part-time study for a Chartered Manager Degree Apprenticeship with our partner University. Working within Application Development and Maintenance (ADM) across a huge spectrum of challenges, you will:
Provide IT service management expertise that will transform how our clients conduct their day-to-day business.
Assist the service Engagement Manager to deliver contracted services to our clients in line with ITIL and/or Agile principles.
Build strong team and client relationships, support growth, innovation and continuous service improvement.
On the Service Management career path, as you build your awareness of service delivery and gain experiences across the full scope of delivery processes, as well as financial management, you will be preparing to become an Engagement Manager with full accountability for your own service. Training:You will be required to attend Sheffield Hallam University on a series of study blocks.
The degree award is BA (Hons) Professional Practice in Management.Training Outcome:In addition to your degree apprenticeship, you will receive role-based training and coaching to ensure technical growth that kickstarts your career and sets you up for #GetTheFutureYouWant at Capgemini. You will also be offered the opportunity to train towards professional certification.
If you are seeking an exciting and fulfilling challenge in a public sector environment that delivers real impact to society, allows you to be part of a high performing and motivated team and offers a large scope for progression, then this is the opportunity for you. Are you ready to #GetTheFutureYouWant? Employer Description:Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of nearly 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Get the Future You WantWorking Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Problem solving skills,Team working....Read more...
As a Service Delivery Analyst you will be combining your full-time role and part-time study for a Chartered Manager Degree Apprenticeship with our partner University. Working within Application Development and Maintenance (ADM) across a huge spectrum of challenges, you will:
Provide IT service management expertise that will transform how our clients conduct their day-to-day business.
Assist the service Engagement Manager to deliver contracted services to our clients in line with ITIL and/or Agile principles.
Build strong team and client relationships, support growth, innovation and continuous service improvement.
On the Service Management career path, as you build your awareness of service delivery and gain experiences across the full scope of delivery processes, as well as financial management, you will be preparing to become an Engagement Manager with full accountability for your own service. Training:
You will be required to attend Sheffield Hallam University on a series of study blocks.
The degree award is BA (Hons) Professional Practice in Management.
Training Outcome:In addition to your degree apprenticeship, you will receive role-based training and coaching to ensure technical growth that kickstarts your career and sets you up for #GetTheFutureYouWant at Capgemini. You will also be offered the opportunity to train towards professional certification.
If you are seeking an exciting and fulfilling challenge in a public sector environment that delivers real impact to society, allows you to be part of a high performing and motivated team and offers a large scope for progression, then this is the opportunity for you. Are you ready to #GetTheFutureYouWant? Employer Description:Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of nearly 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Get the Future You WantWorking Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Problem solving skills,Team working....Read more...
@mecscomms is recruiting a contract Network Engineer, home based, remote working, on behalf of a Global IT, Technology & Telecom service provider. The roles will have ownership for the management & delivery of bespoke & complex IP networks, IPVPN, IDA WAN & firewall security network solutions for global Enterprise customers. The IP Network Engineer will configure, commission, provision, implement & support service & network activation for Core, Internet, IP, Cloud & Data products.
If you possess a Cisco CCNA / CCNP / CCIP / CCDP & have experience in IP networking, IPVPN, MPLS, Security, Firewalls, network operations, provisioning, implementation, configuration, migration, troubleshooting or support, I'm keen to hear from you.
# Position: CCNA Network Engineer, Cisco Implementation Engineer, Deployment Engineer
# Location: Home based, remote working, work from home
# Duration: 12+ month contract
# Hours: Monday – Friday 09.00 -17.30
# Gross Rate: £20 - inside IR35
# Security Clearance: SC or BPSS level clearance (or eligibility for clearance) is essential
Environment:
Network Implementation Engineer, Deployment Engineer, Service Delivery, IP Network Engineer, Technician, Analyst, Network Administrator, Change Management, Delivery, Implementation, Deployment, Rollout, Service Delivery, Implementation, Configuration, Provisioning, Deployment, Support, Migration, Operations, Enterprise solutions, IT, Technology, Cloud Computing, Hosted Services, Internet, IoT, Hosting, Managed IT Solutions, Networks, Telecoms, Unified Comms, Security, Cisco, IPVPN, VPN, MPLS, WAN, LAN, BGP, RIP, EIGRP, OSPF ,ISIS, Junior, Cisco, IP, TCP/IP, OSPF, BGP, MPLS, ADSL, DSL, FTTP, FTTH, Fibre, xDSL, Ethernet, NOC, WAN, LAN, IPVPN, VPN, Data, RIP, RIPv2, EIGRP, Routers, Switches, NOC, TMC, NMC, Voice, CCNA, CCNP, CCIP, Cisco, Alcatel-Lucent, ADVA, Juniper.
Key Activity:
# Provisioning of Core IP, Data & Network Security solutions
# Solution implementation & configuration
# IP Network implementation
# Remote configuration & commissioning
# End to end deployment
# Change & delivery management
# New product deployment
# Process management
# Governance & Control
Overview:
The IP Network Engineer will be responsible for the configuration, commissioning, delivery, implementation & documentation of new customer deployments across complex IP WAN network solutions for Core, Internet, IP, Cloud & Data products including IPVPN, MPLS, Security, Firewall & IDA WAN network solutions.
Responsibilities:
# Provisioning of Core IP, Data & Security solutions for Enterprise customers
# Configuration of solutions over IP Internet, Cloud & Managed Cisco Service Provider core networks
# Translating customer solution design into robust technical solutions & their deployment
# Operational activities including Network configuration & integration of customer equipment
# Manage Provide, Change & Cease activity
# Customer circuit deliveries & planned outages / changes
# Carry out pre & post configuration testing to ensure error free installation (Layers 1, 2 & 3)
# Assist with the implementation of new Internet & Cloud based products, systems & processes
# Provide an escalation point for engineers requiring technical support
# Provide technical representation at customer & project related meetings
# Ensure quality assurance is maintained
# Maintaining associated customer & network documentation
Candidate Profile:
Candidates will be considered from a range of backgrounds from IP support to implementation and configuration, through to junior network engineers or telecommunications graduates and candidates with CCNA certifications.
Ideally you will have some previous network implementation engineering experience ideally gained within an ISP, Network Service Provider, Managed Hosting, Telecom, Technology, ICT, Cloud, Systems / Network Integrator or similar type of technology managed services provider.
Your professional or academic experience is likely to include some of the following:
# Network delivery for fixed-line WAN telecommunications services & product
# IP, Data & Transmission principles & protocols for Network Build
# Strong understanding of fixed line WAN products; Cisco, IP WAN, VPN, MPLS, Connectivity, IDA
# MPLS & VPN knowledge
# Experience with Routing Protocols (BGP, RIP, EIGRP, OSPF, ISIS)
# Layer 2/ 3 principles & protocols to across multiple MPLS networks
# Direct Internet, IP Transit, Internet Routing, RIPE database, Cisco Routers & Switches, PPP, MLPPP, Ethernet, configuring Cisco, Alcatel & Juniper devices
# TCP/IP protocols & services (TCP / UDP, IPSec, VoIP, SNMP, DNS, Radius / TACACS+, BGP, EIGRP, OSPF, ISIS), Transmission fundamentals
# IP network provisioning & implementation
# Cisco CCNA or CCNP or CCIP or CCDP accreditation
It is essential for candidates to currently hold OR be eligible to pass BPSS (Basic Check) and SC level security clearance checks.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Are you a Customer Quality Assurance Engineer or Analyst with a passion for delivering exceptional service quality? Do you have experience building and managing a team, or are you eager to take on that challenge?Insignis Talent is working with a rapidly growing Managed Security Service Provider (MSSP) that is actively seeking a Customer Quality Assurance Manager to join their team on a permanent basis. In this key role, you will be pivotal in establishing a dedicated quality assurance function within the organization.Initially taking a hands-on approach, you will ensure the company’s products and services consistently meet both customer expectations and regulatory requirements, while also implementing company-wide internal quality standards. By fostering a culture of continuous improvement, you will drive initiatives to monitor, enhance, and sustain service quality across the customers.As a Customer Quality Assurance Manager, you will:
Customer Feedback & Issue Resolution
Lead the analysis of customer feedback, complaints, and returns to spot quality issues.
Be the primary contact for resolving customer quality concerns promptly.
Implement corrective and preventative actions (CAPA) to avoid future issues.
Quality Standards & Compliance
Develop and monitor quality assurance processes aligned with company standards.
Ensure products/services meet customer needs and comply with service level agreements.
Conduct internal audits to maintain and improve quality.
Continuous Improvement
Collaborate across teams (SOC, Integration, Platform, Change) to drive quality improvements.
Use data and metrics to enhance efficiency, quality, and customer satisfaction.
Lead root cause analysis and guide process improvements.
Team Leadership
Grow and manage the Quality Assurance team, fostering accountability and continuous improvement.
Facilitate cross-functional collaboration to meet customer quality expectations.
Reporting & Documentation
Prepare reports on quality performance, KPIs, and improvement plans.
Maintain up-to-date documentation of quality processes and feedback.
Present quality metrics and initiatives to senior management.
Skills/Experience/Qualifications
Proven experience in quality assurance focused on customer satisfaction.
Background in MSSP/Security Operations (SOC).
Proficiency in quality management tools and systems.
What’s in it for you?
Competitive salary
Gym membership
24 days of holiday + bank holidays
Pension scheme
Training and development with recognized qualifications
Attendance at conferences and industry events
Annual off-site residential training
Access to an online training platform
Opportunities for global relocation with assistance
Weekly team socials
Enhanced maternity/paternity schemes
Supportive culture for career and personal growth.
Interested? Apply now!....Read more...
