Meet and greet all visitors, ensuring a friendly and professional reception experience
Answer incoming calls with a professional phone manner, transferring calls to the relevant staff members
Assist in the distribution of Personal Protective Equipment (PPE) to care staff
Process medication orders, including repeat and new prescriptions, in a timely manner
Collect medications from local pharmacies, coordinating with care staff for pickup
Communicate and work closely with the Deputy Manager, informing them of any medications that require uploading onto the system
Handle client payments via the company payment portal, issue receipts, and notify the Bookkeeper via email
Participate in On-Call responsibilities, as and when required
Manage client birthday cards and send weekly visit logs to families or Next of Kin (NOK) when requested
Participating in internal audits as required
Training:
Business Administrator Level 3 Apprenticeship Standard
You will be required to attend Kidderminster College one day a week for your Off the Job Training
Training Outcome:
There may be an opportunity for a full time position upon completion of your apprenticeship
You can also progess further to roles such as Office Administrator, Senior Office Administrator, Medication Officer, Care Coordinator, Recruitment Officer
Employer Description:TLC Care at Home Ltd is a domiciliary care company dedicated to supporting individuals with compassion and high-quality home care services in Bewdley and surrounding areas. The team ensures that every client receives the care and assistance they need in a professional and welcoming environment.Working Hours :Monday - Friday, 9:00am - 5.00pmSkills: Communication skills,IT skills,Problem solving skills,Team working,Honest and trustworthy,Reliability,Confidence,Resilience,Good work ethic,Punctual,Friendly,A professional approach....Read more...
