As a Contract Office Administrator Apprentice based at HMS Collingwood, you'll join an experienced and versatile team delivering first-class contract support services to Armed Forces personnel. This 18-month apprenticeship offers the opportunity to gain valuable administration and business support experience while supporting the delivery of services across the Hestia and FMSP Clyde Soft FM contracts.
Working closely with the Business Coordinator and Senior Management Team, you'll play a key role in maintaining efficient office administration, supporting contract operations and developing the skills needed to build a successful long-term career.
As a Contract Office Administrator Apprentice, you'll gain hands-on experience across a variety of business support activities, including:
Coordinating, ordering, controlling and issuing workwear and PPE for contract colleagues
Supporting the smooth running of the Contract Office and associated workspaces, including maintaining noticeboards and reporting defects
Maintaining accurate contract records and ensuring compliance with GDPR requirements
Promoting effective information management practices across SharePoint and contract systems
Producing monthly and ad-hoc staff reports, statistics, organisation charts and other business documentation
Assisting with the maintenance of training records and arranging external training
Supporting the maintenance of contract reporting dashboards and management information
Acting as a user of the contract procurement system and supporting purchasing activities
Welcoming visitors, arranging visitor notifications, escorting visitors and coordinating refreshments where required
Managing incoming deliveries and outgoing parcels
Updating process maps using Microsoft Visio, converting documents to PDF and maintaining version control records
Supporting internal and external communications through the preparation of reports, presentations and other materials
Completing all apprenticeship requirements while developing the knowledge, skills and behaviours needed for career progression
Promoting a positive Health & Safety culture and adhering to company policies, procedures and legislation
Supporting additional business activities and projects as directed by your line manager
Training:As part of your apprenticeship, you will be enrolled onto a relevant Business Administration apprenticeship programme. You'll be supported by experienced colleagues, dedicated mentors and our Apprenticeship Team through a combination of classroom learning, on-the-job training, one-to-one coaching, e-learning resources and practical workplace experience.
Throughout the programme you'll gain valuable experience in service desk management, facilities management administration, contract management, variation control, small works coordination, compliance management, customer service, financial administration, supplier management and office management.
Our dedicated Apprenticeship Team will support you every step of the way, helping you make the most of every opportunity and achieve the goals you already have - and those you have yet to discover.Training Outcome:Joining Mitie means being part of a team that values collaboration, innovation and the passion to make a difference. We're here to help you kick off your career with purpose, passion and plenty of support.Employer Description:At Mitie, we’re the UK’s leading facilities management and professional services company. We deliver critical services that power businesses, communities, and individuals across the nation. Rock Power Connections are proud to be part of Mitie designing and building electrical infrastructure solutions across the UK, bringing high voltage power to the places it’s needed.Working Hours :7.30am - 5.00pm Monday - Friday only.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative....Read more...
We are seeking a highly organised and proactive PMO Coordinator to join our customers growing team. This is a varied and rewarding role supporting project delivery, office administration, sales operations, invoicing processes, timesheet management, and customer engagement across NHS and Healthcare sector clients.
The role will appeal to candidates with a blend of project support, operations, finance administration, and NHS stakeholder management experience.
The successful candidate will play a key role in ensuring the smooth operation of business activities whilst providing exceptional support to internal teams and external healthcare stakeholders.
This position would suit someone with previous experience in a PMO, project support, office management, service coordination, or administrative roles within the NHS, healthcare, medical technology, consultancy, or related sectors.
Key Responsibilities
PMO & Project Administration
Provide administrative support to project managers and programme teams.
Maintain project documentation, trackers, reports, and governance records.
Support project planning, scheduling, and resource coordination.
Organise project meetings, prepare agendas, and record meeting minutes.
Monitor project actions and ensure timely follow-up.
Office Administration
Sales Administration
Manage day-to-day office administration activities.
Maintain filing systems, records, and business documentation.
Ensure office processes operate efficiently and effectively.
Create and maintain customer records and CRM data.
Produce quotations, proposals, and sales documentation.
Support the sales team with order processing and contract administration.
Track sales opportunities and assist with reporting activities.
Invoicing & Timesheet Administration
Monitor timesheet submissions and ensure compliance with company procedures.
Liaise with finance teams regarding queries and payment tracking.
Customer & NHS Stakeholder Engagement
Act as a professional first point of contact for NHS and healthcare customers.
Build strong working relationships with clients and stakeholders.
Manage customer enquiries and support requests.
Coordinate meetings and communications with NHS trusts and healthcare organisations.
Deliver excellent customer service whilst maintaining confidentiality and professionalism.
Essential Skills & Experience
Previous PMO, Project Support, Project Coordinator, Office Manager, or Administration experience.
Experience working within the NHS, healthcare, medical technology, digital health, or healthcare consultancy sector.
Strong administrative and organisational skills.
Experience managing invoices, purchase orders, or financial administration.
Experience administering timesheets or resource tracking systems.
Customer-facing experience with excellent communication skills.
Advanced Microsoft Office skills including Excel, Word, Outlook, and PowerPoint.
Ability to manage multiple priorities and work independently.
High attention to detail and accuracy.
Desirable Skills
PMO or project management qualifications (PRINCE2 Foundation, APM, MSP, or similar).
Experience using CRM systems.
Knowledge of NHS procurement processes (not essential but a distinct bonus).
Experience working with project management tools such as Microsoft Project, Planner, Jira or similar.
Understanding of healthcare transformation or digital health programmes.
Personal Attributes
Professional and personable approach.
Strong problem-solving ability.
Excellent time management skills.
Proactive and self-motivated.
Ability to build positive relationships with customers and colleagues.
Flexible, adaptable, and willing to support a growing organisation.
What's Offered
Competitive salary.
Company pension scheme.
Remote working with occasional office visits (Exeter, Devon).
Hybrid working opportunities.
Professional development and training.
Supportive and collaborative team environment.
Opportunity to work with leading NHS and healthcare organisations.
Career progression opportunities within a growing business.
Please note, to be considered for this role you must have the right to work in the UK long-term without company sponsorship.
Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.....Read more...
Provide comprehensive administrative support to members of the management team
Manage day-to-day office operations, including organizing and coordinating meetings, appointments
Oversee office supplies and inventory management, ensuring adequate stock levels
Collaborate with external vendors and service providers, such as IT support, facility management, and catering services
Support the preparation and distribution of internal communications, company announcements, and newsletters
Assist in organizing company events, meetings, and conferences, including logistics and coordination
Manage and maintain the office environment, ensuring cleanliness, safety, and a professional atmosphere
Support the implementation and enforcement of company policies and procedures
Handle sensitive and confidential information with utmost discretion and professionalism
Logging and filing of documentation
SHE – Own Responsibility and Care to Colleagues (Slips, Trips, Hazards and Manuel Handling)
Assisting in preparing and Editing of SHE Documentation for Supervisors
Training:
Monthly online lesson
Training Outcome:
Potential full time position
Employer Description:Invicta is a joint venture partnership between Brett Group and Nova Cement UK and has establishied a cementitious products terminal in the UK at Sheerness in Kent. The new company caters to the growing demand of low carbon products in the South East market.
Brett is the UK’s largest independently owned building materials Group with over 60 sites across the South, South East, East and Midlands and employing over 750 people.
With a reputation for excellence, we offer superb development opportunities to people keen to be a part of our continued growth. As an independent business we can offer real job satisfaction in an environment which encourages you to contribute, supports you in getting the job done and enables you to become part of a team that delivers building materials for big ideas.Working Hours :Monday to Friday- 9am- 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills....Read more...
Administrative Support: You will perform day-to-day administrative tasks such as managing incoming and outgoing communications, organising files, scheduling appointments, and coordinating meetings. This ensures the smooth functioning of the office environment.
Data Management: Apprentices are often responsible for maintaining and updating databases, recording information, and producing data analysis as required. This includes handling confidential information in compliance with organisational procedures.
Customer Interaction: Engaging with internal and external customers is a crucial part of the role. You may respond to inquiries via phone, email, or in person, ensuring that customer needs are met effectively.
Collaboration Across Departments: You will support various functional areas within the organisation, working closely with different teams to resolve issues and improve administrative services. This collaborative approach helps you understand the overall structure and goals of the company.
Skill Development: Throughout the apprenticeship, you will develop key skills such as communication (both written and verbal), problem-solving, decision-making, and time management. You will also gain proficiency in using various IT tools and software relevant to business operations, such as Microsoft Office.Training Outcome:Potential future admin roles.Employer Description:Ascendant Access grew out of Managing Director Steve Dean’s strong belief that British design and manufacturing can produce truck mounted platforms competitive with anybody else in the world.Working Hours :Monday - Thursday, 8.00am - 4.00pm.
Friday, 8.00am - 12.30pm.Skills: Communication skills,IT skills,Time management,Multi-tasking skills....Read more...
Professional Domestic CleanerProfessionally clean customers homes to a high standard, following the companys established cleaning procedures, using appropriate cleaning products and equipment.
Primary ResponsibilitiesReporting to the Business Director and Office Manager:
- Clean, dust and vacuum all rooms from ceiling to floor, following established cleaning procedures.
- Clean, sanitise and deodorise bathroom fixtures, showers, baths, toilets, sinks, mirrors and vanities.
- Clean kitchen appliances, worktops, cabinets, tables and chairs.
- Vacuum stairways and wash all hard-surface floors using appropriate cleaning products and procedures.
- Move reasonably movable furniture to allow thorough cleaning underneath and behind.
- Carry cleaning products and equipment to and from the office, vehicle and customers homes.
- Drive yourself and a team colleague, along with the required equipment, between the office and customers homes using your own roadworthy and suitably insured vehicle.
- Assist your team colleague with refilling cleaning kits and cleaning tote trays, vacuum cleaners and other equipment as required.
- Follow all company Health and Safety requirements at all times.
Secondary Responsibilities
- Assist in maintaining a clean, tidy and welcoming appearance of the office.
- Contribute to a positive working environment and support the overall team effort of the company.
- Assist the Team Captain / Team Mate in providing information required to complete service reports.
- Record any Health and Safety concerns on the service report and bring them to the attention of the company management.
- Report any damage, faults or problems with vacuum cleaners or other equipment immediately to company management.
- Undertake other reasonable and related duties as assigned or requested.
Essential Qualifications
- Ability to differentiate between various cleaning products by colour and/or product name.
- Ability to read first-aid instructions on cleaning product labels and relevant COSHH information.
- Ability to read and follow cleaning instructions provided on customised service reports.
- Good communication skills and the ability to work effectively with team members to ensure customer expectations are met.
Special Requirements
- Ability to drive to several customer locations throughout the working day.
- Ability to work in environments involving regular contact with dog and cat hair, dust, mould, mildew and cleaning solutions.
- Ability to lift approximately 20 pounds (9 kg) and regularly bend, twist, stoop, kneel, reach, pull and carry as part of the role.
- Ability to work independently while also contributing effectively as part of a team.
MUST HAVE A DBS AND DRIVING LICENCE ....Read more...
The Role The Human Resources Administrator is responsible for delivering a professional, proactive, and compliant HR service across the business, whilst overseeing the day-to-day administration of the office.
The role supports managers and employees throughout the entire employee lifecycle, ensuring compliance with employment legislation, company policies, and best practice.
The post holder will play a key role in recruitment, onboarding, employee relations, HR administration, compliance, and maintaining an efficient and organised office environment.Training:Candidate Requirements:
CIPD Level 3 qualification (minimum) or currently working towards CIPD accreditation
Previous experience in a Human Resources role
Sound understanding of UK employment legislation and HR best practice
Excellent organisational skills with the ability to prioritise a varied workload
Strong written and verbal communication skills
Ability to handle confidential information with discretion, integrity and professionalism
Excellent attention to detail
Proficient in Microsoft Office, including Outlook, Word and Excel
Ability to work independently whilst also contributing effectively as part of a team
Strong problem-solving skills and the ability to use initiative
Professional, approachable and confident manner
Will be working towards People professional HR Level 5 Delivered by Total People
Training Outcome:The Role The Human Resources Administrator is responsible for delivering a professional, proactive, and compliant HR service across the business, whilst overseeing the day-to-day administration of the office.
The role supports managers and employees throughout the entire employee lifecycle, ensuring compliance with employment legislation, company policies, and best practice.
The post holder will play a key role in recruitment, onboarding, employee relations, HR administration, compliance, and maintaining an efficient and organised office environment.
Job Responsibilities:
Manage the end-to-end recruitment process, including drafting job advertisements, advertising vacancies, screening applications, arranging interviews, and liaising with hiring managers
Coordinate and deliver employee onboarding, including inductions, issuing contracts of employment, company policies, declarations, and completing Right to Work checks
Liaise with external employment law advisers and other professional bodies to obtain guidance on employment-related matters, ensuring advice is communicated appropriately and supporting compliance with employment legislation and company policies
Maintain accurate and confidential employee records, ensuring all personnel files are compliant and up to date
Monitor and maintain records relating to:
Medicals o SIA licences
Right to Work documentation
Visa expiry dates
Other statutory compliance requirements
Conduct return-to-work interviews following sickness absence
Conduct exit interviews and identify trends or recommendations where appropriate
Provide first-line HR advice and guidance to managers and employees on company policies, procedures and employment matters
Prepare HR documentation including meeting invitations, outcome letters, disciplinary correspondence, grievance documentation, investigation notes and other employee communications
Minute formal and informal meetings accurately and confidentially
Support employee relations processes in accordance with employment legislation and company policies
Assist with performance management, probation reviews and employee development processes
Ensure HR policies and procedures remain compliant with current UK employment legislation and recommend updates where required
Produce HR reports and management information when required
Support payroll by ensuring employee information and contractual changes are communicated accurately and within required deadlines
Employer Description:Security, facilities management or logistics sector.Working Hours :Monday- Friday
Shifts to be confirmedSkills: Administrative skills,Attention to detail,Customer care skills,Initiative,IT skills,Logical,Non judgemental,Number skills,Organisation skills,Patience,Presentation skills,Problem solving skills,Team working....Read more...
Work within a fast-paced social housing management team, learning from Tenancy Officers, Assistants and other housing staff. This will mostly be in an office environment but may also involve work in tenants’ homes.
You will support our housing management team in delivering high quality services to tenants and residents.
What you’ll gain:
Valuable experience in a professional housing office environment.
A recognised qualification to kick-start your career.
The opportunity to build strong foundations for a future career in social housing & local authority work.
If successful, you’ll play an important role in supporting our teams while developing your skills and knowledge. This is an excellent opportunity to grow, learn, and make a real impact.
Your responsibilities will include:
Assisting with tenancy management and resident enquiries
Supporting with property inspections & estate visits
Helping to coordinate tenancy sustainment activities
Recording and maintaining accurate customer and property information using a variety of IT systems
Learning and supporting rent collection services
Working with tenants, contractors and partner agencies
Providing excellent customer service via phone, email and on occasions face to face
This role offers a fantastic opportunity to gain practical experience across traditional housing management functions while developing your knowledge of the social housing sector.
You will provide high-quality and efficient support, including:
Communication
You should be able to communicate clearly and effectively with colleagues, staff, prospective employees, and other service users at all levels
Maintaining specific databases, inputting and extracting data
Accurately input data into various databases and systems, extract and manipulate data as required, and ensure all information is up to date and appropriate
Maintaining up-to-date, accurate, and quality data on appropriate systems and more
Accurately and efficiently use bespoke systems to complete tasks effectively
Training:
Housing Provision and Housing Organisations
Customer Service for Housing
Professional Development in Housing
Assets, Repairs, and Maintenance
Training Outcome:The successful candidate will be given the opportunity of full-time employment upon completion of the apprenticeship if positions are available.Employer Description:Working within the Neighbourhoods and Housing Service, this post is an opportunity to gain first-hand experience of working in an office environment but also to learn the importance of social housing within a local authority. Working within the Housing are teams you will be working with a team of people responsible for the housing management of tenancies as the landlord and will provide you with the opportunity to not only learn admin functions but also to learn about roles within the housing service overall. During your time with the team you will experience all elements of the service to provide you with the opportunity to develop your skills in different disciplines.
Working Hours :Monday to Friday, 37 hours.
Start date October 2026.Skills: Communication skills,Problem solving skills,Team working,Service Skills,Process Improvement Skills,Personal Development,Managing information....Read more...
Provide general administrative support within the school office.
Answer telephone calls and respond to enquiries professionally.
Welcome visitors and maintain a friendly reception service.
Maintain accurate paper and electronic filing systems.
Assist with data entry and school management systems.
Produce letters, reports and other documents using Microsoft Office.
Support the organisation of meetings and school events.
Handle confidential information in accordance with GDPR requirements.
Work alongside experienced administrators to develop office and organisational skills.
Complete the Level 3 Business Administrator Apprenticeship, including remote learning, reviews and assessments.
Participate in off-the-job training activities such as:
Shadowing senior administrators.
Attending CPD sessions on safeguarding, GDPR and school systems.
Completing online learning modules.
Supporting improvement projects within the school.
Researching best practice in school administration.
Reviewing and updating administrative procedures.
Reflecting on learning through regular workplace reviews.
Training Outcome:On successful completion of the apprenticeship, there may be opportunities for a permanent administrative position within the school or progression into more senior administration roles. The qualification also provides a strong foundation for further study or management-level apprenticeships.Employer Description:This is a school where children and families belong. Orgill sits at the heart of its community, and we place great importance on creating a warm, inclusive environment where everyone feels welcomed, valued, and respected. We believe that when children feel a strong sense of belonging, they are confident, happy, and ready to learn.Working Hours :37.5 hours per week (term time only – 39 weeks per year).
Hours of work - Monday to Friday 8.00am until 4.00pm (1 hour lunch break, 30 minutes of this is paid).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Are you looking for a challenging role as a Junior Property Manager where you can be an integral part of a dynamic team, supporting the Portfolio Manager and Estate Manager?
We are seeking a highly organised and proactive individual to join our prestigious organisation.
Role Overview: As a Property Management Apprentice, you will support the property management team in delivering a professional service to our clients. You will gain hands-on experience across all aspects of property management, including tenant communication, maintenance coordination, inspections, and basic financial administration.
Key Responsibilities:
Supporting Property Management:
Assist Property Managers with daily tasks and projects
Respond to tenant and leaseholder enquiries, under guidance
Help prepare and send correspondence, emails, and meeting notes
Attend residents’ meetings and assist in recording minutes
Maintenance & Inspections:
Help organise property inspections and site visits
Assist in contacting contractors and monitoring work progress
Support the team in ensuring properties are maintained safely and efficiently
Insurance & Budgets:
Assist with tracking insurance policies and claims
Support the preparation of service charge budgets and basic financial records
General Administration:
Support in checking and inputting invoices, filing, and record keeping
Keep track of keys and contractor records
Help maintain accurate property records in the computer system
Learning & Development:
Gain understanding of relevant property laws and regulations
Learn how to liaise professionally with tenants, contractors, and clients
Develop skills in property management software, budgeting, and reporting
Skills & Attributes:
Good communication and organisational skills
Attention to detail and willingness to learn
Ability to work as part of a team and follow guidance
Interest in property management and customer service
Why Join Us?
Join our esteemed organisation and become part of a dedicated team focused on delivering exceptional service in the real estate industry.
As an Administrative Assistant, you will play a pivotal role in supporting our Property Managers, making a significant impact on our day-to-day operations and overall success. We offer a collaborative and dynamic work environment, competitive compensation, and opportunities for growth and professional development.
If you are a proactive, detail-oriented, and enthusiastic individual with excellent organisational and communication skills, we encourage you to apply now and be part of our success story.Training:
Every employee gets access to our online training platform. This is where we host our standard induction programmes and compliance-based training. Also used for soft skill development and MS office training
We have set development programmes for those that progress through management with us and also, we sponsor industry relevant qualifications
We also run many soft skills training courses to support staff and their development
Training Outcome:
We are always looking for individuals that we can develop within our property management functions
Those that show the right working ethos and aptitude for Property have the opportunity to develop and transition into a variety of roles
Employer Description:The Vegner Group Ltd is a forward-thinking provider of collective services which includes property management and building surveying, whilst enhancing the delivery of these services with our back-office solutions designed to support property professionals serving the leasehold market.
The Vegner Group’s back-office solutions ensure compliance through our client finance and service charge accounting services and our “essential services” – many of which are for statutory or regulatory requirements that are necessary for buildings during the management life cycle.
We are driven by our duty of care to clients and partners and ensure that all services across the Group are provided to a high standard, with meticulous attention applied to our business models.Working Hours :37.5 hours per week. Monday to Friday. 09.00 to 17.30 with a 1 hour (unpaid) lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience,Multi Tasking....Read more...
A London-based events and festivals production company is looking for a Production Coordinator to support the delivery of live events across the UK. This is a hybrid role suited to someone with 1-2 years of events experience who wants to build a career in production.Here's what you'll be doing:Supporting Production Managers with the planning and delivery of festivals, outdoor events and experiential activationsCollating supplier quotes, safety documentation, training certificates and insurance paperwork ahead of eventsResearching new event spaces and venues, building a database of options and approaching landlords about site availabilityHelping prepare creative pitch decks and presentation materials for client meetingsMaintaining project administration including contact reports, schedules and diary management for the production teamAssisting with on-site coordination during live events, covering accreditation, site office, supplier check-ins and general production supportUpdating social media channels with project content and writing post-event case studiesManaging the accreditation process before and during events, tracking site inventory and logging equipment in and outSupporting budget tracking, expense reconciliation and basic financial administration for projectsHere are the skills you'll need:Some experience in events, festivals or live production, even if gained through internships or freelance workStrong organisational skills with the ability to manage multiple tasks across different projectsConfident written communication, able to draft emails, reports and case studies without heavy editingProficient in Microsoft Office, particularly Excel, Word and PowerPointComfortable working on-site at events in varied conditions and flexible hoursA genuine interest in the events and festival industry, with awareness of current trendsProactive attitude, willing to get stuck in and solve problems rather than wait for instructionsKey perks and benefits:Hybrid working with office, home and on-site days throughout the yearHands-on experience across a range of festivals and live eventsDirect exposure to client work and supplier management from an early stageMentoring and development from experienced Production ManagersA creative, energetic team environment where ideas are genuinely welcomedWhy pursue a career in events production?Starting in events coordination gives you a front-row seat to how large-scale productions actually work. You learn supplier management, budgeting, site logistics and client communication all within your first couple of years. It is one of the few industries where your work has a visible, tangible outcome, and the skills you build transfer across the entire live events and entertainment sector.....Read more...
What you’ll do at workCommunicating over the telephone with customers, clients and colleagues
Managing email inboxes
Posting adverts across different internal systems and websites
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Screening candidates
Answering incoming calls to the office
Completing relevant right to work checks
Use of bespoke software
Compliance duties
Any other admin duties as requested
Training:Business Administrator Level 3.Training Outcome:Full-time post following completion of the apprenticeship programme.Employer Description:With decades of experience, we support both new start-ups and established recruitment agencies with outsourced back-office solutions. This enables recruiters to focus on sales and growth, leaving the administrative tasks to us.Our management team boasts many years of combined expertise in back-office and accounting services for the recruitment sector. Leveraging these skills, we've developed a robust service that allows recruiters to concentrate on their core activities while we handle the complete administration. Our professional and experienced team manages every aspect of daily recruitment administration, including invoicing, agency payments, invoice finance, credit control, and reporting. With Greencastle Solutions, you can trust that all your back-office needs are in capable hands.Working Hours :Monday- Friday, 8am - 5pm.Skills: Administrative skills,Attention to detail,Communication Skills,Customer care skills,Initiative,IT skills,Non judgemental,Number skills,Organisation skills....Read more...
Executive AssistantSalary£38,000–£42,000 per annum, plus a generous and achievable bonus schemeLocationCentral LondonWorking PatternFull-time, office-based (Monday to Friday), with occasional opportunities to work remotely where business needs allow.The OpportunityThe Opportunity Hub UK is recruiting on behalf of a growing, purpose-led organisation seeking a highly organised Executive Assistant to provide dedicated support to the CEO while contributing to the smooth running of the wider business.This is a varied and hands-on position that goes beyond traditional executive support. Alongside managing the CEO's day-to-day priorities, you will play an important role in business operations, internal coordination, team activities and office administration. The successful candidate will thrive in a fast-moving environment where no two days are the same and will enjoy taking ownership of a broad range of responsibilities.Key Responsibilities• Provide proactive executive support to the CEO, including diary management, travel arrangements, meeting coordination and general administration• Assist the wider leadership team with business support and administrative tasks• Help maintain an organised and efficient office environment, acting as a central point of contact for day-to-day operational support• Coordinate onboarding activities for new employees, including technology setup, inductions and internal communications• Organise internal events, team activities, client hospitality and small business gatherings• Create, update and maintain internal documentation and resources using Microsoft 365 and SharePoint• Prepare professional presentations, templates and visual materials using PowerPoint, Canva or similar software• Identify opportunities to improve internal processes, organisation and administrative efficiency• Support cross-functional projects as required, working closely with colleagues across the businessAbout YouWe're looking for someone who enjoys variety, takes initiative and is naturally organised. You should be comfortable balancing multiple priorities while maintaining excellent attention to detail.You'll ideally have:• Previous experience in an Executive Assistant, Team Assistant or Business Support position• Excellent organisational and time management skills• Experience coordinating meetings, events or business activities• Strong knowledge of Microsoft 365, particularly PowerPoint and SharePoint• Experience using Canva or similar design tools• Confidence learning new software and systems quickly• Excellent written and verbal communication skills• A proactive, adaptable approach with the ability to work independently• Previous experience supporting a sales function and/or HR team would be advantageous• Availability to work full-time from the Central London officeWhat's on Offer• Salary of £38,000–£42,000• Generous and achievable bonus scheme• 23 days' annual leave plus bank holidays• Additional birthday leave• Employer pension contribution• Private healthcare scheme• Access to a wide range of workplace wellbeing facilities and activities• Opportunities for professional development and career progression• The chance to join a collaborative, growing organisation where your contribution will make a visible impact across the businessNEW OPPORTUNITY! ?We're hiring an Executive Assistant in Central London!? £38,000–£42,000 + bonus? Full-time office-based role? Excellent career development? Work closely with senior leadership? Great benefits package including bonus, birthday leave, pension and wellbeing supportIf you're an organised, proactive professional who enjoys variety and making a real impact, we'd love to hear from you.#ExecutiveAssistant #BusinessSupport #OfficeManager #LondonJobs #AdminJobs #CareerOpportunity #Hiring #TheOpportunityHubUK....Read more...
Shipping & Sourcing Support
Identify best suppliers for specific devices and place orders accordingly
Review customer orders ready for processing, identify next steps
Prepare devices for shipping: packaging, shipment creation, liaising with couriers, etc. Quality Management
Test technology and accessories
Enforce quality standards
Support high customer satisfaction standards
Data Management & Pricing
Manage client, product, and pricing data
Support accurate product listings and pricing updates
Use Microsoft Excel and internal systems
Learn how data drives business decisions
Training:Workplace - High Wycombe
1 day per week at Aylesbury College.Training Outcome:
Advance to a Level 3 Diploma or Certificate in Business Administration.
Admin Assistant / Office Clerk
Office or Operations Coordinator
Customer Support Advisor
Data Entry Clerk
Employer Description:Mobile Advantage are a forward thinking company specialising in sustainable technology and circular economy solutions. We support businesses in accessing great value technology devices while reducing environmental impact. Working Hours :Monday to Friday 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness,Interest in data,Basic Excel skills,Strong can do attitude,Personal drive and motivation....Read more...
Main Responsibilities
The apprentice will receive training and support while developing their administrative skills. Duties will include:
Carrying out general office administration tasks.
Preparing basic letters and emails using templates and guidance.
Sending meeting notices, minutes and correspondence prepared by Property Managers.
Entering and updating information accurately on company systems.
Scanning, saving and organising documents, including leases, policies and insurance documents.
Opening and maintaining electronic and paper files.Archiving files and ensuring records are stored correctly.
Photocopying, scanning, emailing, faxing and laminating documents as required.
Franking outgoing post and assisting with posting correspondence.
Ordering stationery and maintaining basic office supplies.
Sending brochures and information to prospective clients.
Assisting with basic data entry and record keeping.
Supporting the accounts team with straightforward administrative tasks, such as filing invoices and updating records.
Assisting with basic customer enquiries and directing queries to the appropriate member of staff.
Taking and passing on messages accurately.
Assisting with the administration of requests for keys, fobs and permits.
Updating customer and property information on company systems.
Supporting Property Managers with general administrative tasks.
Maintaining confidentiality when handling customer and company information.
Following company procedures, including data protection and GDPR requirements.
Developing confidence in using Microsoft Word, Excel, email and other office software.
Supporting the wider team with other reasonable administrative duties as part of their training and development.
The apprentice will not be expected to independently manage complex customer complaints, resolve property issues, make financial decisions or take responsibility for invoicing. These activities will be undertaken by experienced staff, with the apprentice supporting the administration where appropriate.
Training:
Business Administrator Level 3 apprenticeship.
Functional Skills in English and maths if applicable.
1 day per week on and off the job training with Metro PM.
Minimum of 1 day per month training at Protocol Consultancy Services (training provider).
Training Outcome:
Possibility of full time employment
Career and further learning progression opportunities
Employer Description:Established in 2006 and with over 100 years’ combined experience in block and estate management, you can trust MetroPM to deliver a property management solution which is both honest and transparent, tailored for the specific needs of our clients and based on traditional values while using the latest technology.Working Hours :Monday to Friday, 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Time Management....Read more...
The Reception & Office Apprentice will support the smooth day-to-day running of Cubico Sustainable Investments, combining front-of-house reception duties with administrative support across the business.
Working within a professional corporate environment, the apprentice will develop core administration, communication and organisational skills within the renewable energy sector.
Key Duties & Responsibilities:
Front of House:
Always maintain a tidy & presentable reception area
Manage meeting room bookings, ensuring appropriate scheduling and setup
Greet international guests & external visitors warmly
Answer & direct telephone calls, emails & general enquiries in a professional manner
Report any issues in meeting rooms to the Office Manager & IT department
General Administrative Duties:
Manage incoming & outgoing correspondence, including post & courier deliveries
Monitor office conditions & report issues to the Office Manager
Maintain accurate electronic & paper-based filing systems
Ensure confidential business information is handled appropriately & in line with company policies
Support the wider business with general office administration duties as required
Contribute to continuous improvement by identifying ways to enhance administrative processes
Oversee the general upkeep including inventory maintenance & organisation of the main and Executive Committee kitchen
Office Events Coordination:
Help organise company events, meetings & team activities where required
Assist with logistics for board meetings, room setup, catering & on-the-day requests
Skills & Experience Gained:
Front-of-house experience, including greeting visitors, managing calls and directing enquiries professionally
Business administration experience within a professional corporate environment
Knowledge of administrative systems, processes and office procedures
Confident use of Microsoft Office applications, including Outlook, Word, Excel and PowerPoint
Professional communication skills with colleagues, suppliers and visitors
Meeting and diary coordination, including room bookings and hospitality arrangements
Document management and record-keeping skills
Data accuracy and attention to detail
Organisation, prioritisation and time management skills
Awareness of confidentiality and handling sensitive information appropriately
Confidence working independently and as part of a team
Exposure to the renewable energy and investment sector
This apprenticeship provides an excellent opportunity to build a strong foundation in business administration within a professional corporate environment, while working towards a nationally recognised qualification.Training:You will be completing the Level 2 Administration Assistant Apprenticeship Standard with Darlington Borough Council Learning & Skills.
The Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of on-line, anytime learning and expert-led classroom training covering core topics.
Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles. This will also provide a potential progression route onto the Business Administrator Level 3 Apprenticeship.Training Outcome:Successful completion of the apprenticeship could lead to full-time employment and progression onto a Level 3 Business Administration Apprenticeship.Employer Description:Established in 2015, Cubico Sustainable Investments (Cubico), a London headquartered firm, is one of the world’s leaders in providing renewable energy across the Americas, Europe and Australia. Owned equally by Ontario Teachers’ Pension Plan and PSP Investments, two of the world’s largest pension funds with over USD 300 bn under management, Cubico is committed to a long-term growth strategy designed to make it one of the largest and best in class renewable energy investors in the world.
Cubico holds a portfolio of around 14 GW, with assets across the wind, solar PV, solar thermal and transmission line technologies. Covering the whole energy chain from development and construction to operation, the company’s portfolio is located across 9 countries: Colombia, Mexico, Uruguay, the United States (USA), Greece, Italy, Spain, the United Kingdom (UK) and Australia.
Cubico is driven by six core values: Diversity, Respect, Integrity, Value Creation and Excellence, which make the final value DRIVE. These values encourage employees to take pride and satisfaction in their work, strive to achieve their goals and go the extra mile to attain outstanding results, while acting with the upmost integrity and behaving ethically in the course of their employment. Cubico’s employees are central to its success and , as a result the company looks for people who believe in its purpose, will take full account of its impact and are motivated to make a positive contribution to communities and the environment and build a better future.
As part of Cubico culture and values, we embrace diversity and equal opportunity. We are committed to building talented teams that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We particularly encourage applications from under-represented minority groups.Working Hours :Monday - Friday 8.45am - 5.15pm
One day per week set aside for studying or on the job learning (Friday).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Patience,Reliable,Approachable....Read more...
Working closely with the wider team, you'll support a range of administrative and organisational tasks, helping to ensure the smooth running of the office.
This varied role may include:
Managing emails, telephone enquiries and visitor communications
Maintaining accurate records, databases and filing systems
Supporting diary management and meeting administration
Preparing documents, letters, reports and correspondence
Updating spreadsheets and organisational systems
Supporting compliance and data management processes
Assisting with the organisation of events, activities and community initiatives
Liaising with colleagues, volunteers, service users and external stakeholders
Handling incoming and outgoing post
Ordering office supplies and maintaining stock levels
Supporting managers with general administrative tasks and projects
Providing excellent customer service and professional communication at all times
This role is across all departments of the business and will include some accounts administration.Training:Next Level will work closely with you throughout your apprenticeship programme.
Fortnightly online workshops
Dedicated 1-2-1 tutor support
Regular progress reviews with your tutor and manager
Functional Skills support in maths and English, if required
Ongoing workplace coaching and development
Training Outcome:Upon completion, a Business Administration apprenticeship can open the door to a wide range of career opportunities across different sectors. Following successful completion, there is the potential to progress onto full time employment within the company.Employer Description:The Motor Company is a family established and run business based in Taunton, Somerset. It is predominantly a car dealership selling new and used cars, parts and repairs to vehicles and has a strong reputation in the area having been there since 1986.Working Hours :Monday to Friday 9am to 5.30 with 30 minutes for lunch
37.5 hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Time management,Professionalism....Read more...
Submitting applications online to mortgage lenders and protection providers
Liaising with clients, lenders, providers, and solicitors to ensure the smooth completion of mortgage and protection
Answering the telephone and taking messages for the office
Confidently dealing with people face to face
Updating the back-office system
Ability to work to deadlines
Any other duties requested by Management
Training:Training is completed online based at the employer's address.Training Outcome:Possible progression into Mortgage, Paraplanning or Financial Advice roles.Employer Description:An established Independent Financial Advice Company which delivers a traditional service in a modern mannerWorking Hours :Monday to Friday, 9.00am to 5.30pm.
1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
What you'll be doing:
You'll support the smooth day-to-day running of the business by:
Providing administrative support across the business and helping keep day-to-day operations running efficiently
Supporting the leadership team with diary management, meetings, documentation and action tracking
Preparing reports, presentations, proposals and other business documents
Supporting the commercial team with a variety of administrative tasks
Maintaining company documentation, templates and internal records
Updating business systems and ensuring information is accurate and well organised
Helping coordinate company events, internal communications and office activities
Supporting recruitment and onboarding administration for new starters
Assisting with general office administration, facilities and supplies
Getting involved in business improvement projects and helping us find better ways of working
Training:Business Administrator Level 3.Training Outcome:To develop a career in Business Administration which opens doors to many careers - this could be HR/Operations/Executive Assistance and much more.Employer Description:We are a small but growing technology consultancy in based in Sheffield and also have an office in Leeds. Working Hours :Monday - Friday 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Main Responsibilities:
Basic letter writing
Sending minutes, notice of meeting, letters prepared by property managers
Data entry
Updating clients details on software
Scanning and saving document to software such as leases, health and safety polices, insurance documents, management agreements
Franking post and taking to the post office
Ordering stationary
General office administration including photocopying, scanning, e-mailing, axing and laminating
Opening new files when required
Archiving files ready for collection
Sending brochure to prospective clients
Assisting the accounts assistant as necessary and the need of the company dictates
Handling of all inbound customer contact to achieve a first contact resolution wherever possible
Handle customer queries through to completion ensuring a seamless hand-off, where this is not possible
Manage and document customer requests efficiently for the supply of keys, fobs and permits
Take credit/debit card payments ensuring all details are correct, secure and handled confidentially, according to company policy
Ensure all customer information is handled confidentially and in line with GDPR
Support Property Managers in order to ensure customer and development issues deliver resolutions promptly
Communicate with teams, updating on a regular basis with important information on events in order to successfully support customer queries
Finance administrative tasks
Invoicing
Training:
Business Administrator Level 3 apprenticeship
Functional Skills in English and maths if applicable
1 day per week on and off the job training with Metro PM
Minimum of 1 day per month training at Protocol Consultancy Services (training provider)
Training Outcome:
Possibility of full time employment
Career and further learning progression opportunities
Employer Description:Established in 2006 and with over 100 years’ combined experience in block and estate management, you can trust MetroPM to deliver a property management solution which is both honest and transparent, tailored for the specific needs of our clients and based on traditional values while using the latest technology.Working Hours :Monday to Friday, 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Time Management....Read more...
You will support the office team with the day-to-day running of our home care service while developing valuable business administration and marketing skills.
Answer telephone calls and respond to emails professionally
Update care records, staff files and company databases
Assist with social media, marketing campaigns and promotional materials
Support scheduling, filing, scanning and other general office administration tasks
Training:
Support to achieve knowledge, skills and behaviours as laid out in the apprenticeship standard
Support from an experienced assessor to assess work and practice
Individual learning programme tailored to own needs
E-learning, training and monthly tutorials specific to your apprenticeship
Mentor and support in the workplace
A minimum of 6 hours per week during paid time to be used for learning and development opportunities
English and maths Functional Skills at Level 2 (if required)
Support to achieve Apprenticeship Assessment
At the end of the apprenticeship, you will obtain the level 2 Administration assistant apprenticeship
Training Outcome:On successful completion of the apprenticeship, there may be an opportunity to secure a permanent role within the business. You will have gained a nationally recognised Level 2 Business Administration qualification, valuable administration and marketing experience, and the opportunity to progress into senior administrative, care coordination or office management roles.Employer Description:Bago Care is a person-centred home care provider committed to delivering high-quality support that makes a positive difference to people’s lives. Led by a Registered Nurse and Registered Manager with 30 years’ experience across hospitals, community services and the prison service, we value teamwork, initiative and fresh ideas. We encourage our team members to grow, develop and contribute to improving the care we provide.Working Hours :4 days per week and offers a hybrid working pattern, two days WFH and two days based in the office.
Tuesday: 10:00am - 4:00pm (WFH).
Wednesday: 10:00am - 4:00pm (WFH).
Thursday: 9:00am - 5:00pm (Office).
Friday: 9:00am - 5:00pm (Office).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Administration Support
Assist with general office administration and clerical duties.
Answer telephone calls and direct enquiries appropriately.
Respond to emails and customer enquiries in a professional manner.
Prepare, format, and distribute company documents, reports, and correspondence.
Maintain electronic and hard copy filing systems.
Support diary management, meeting scheduling, and travel arrangements.
Document Control
Assist in maintaining company management system documentation.
Ensure documents are accurately filed, updated, and archived in accordance with company procedures.
Support the control of records relating to ISO 9001, ISO 45001 and ISO 17020 requirements.
Assist with maintaining customer, supplier, and project records.
Customer Service
Provide a professional first point of contact for customers and suppliers.
Support the preparation and issue of quotations and proposals.
Assist with customer follow-up activities and maintaining client databases.
Help ensure customer enquiries are dealt with efficiently and promptly.
Financial Administration
Assist with raising purchase orders and processing invoices.
Support the maintenance of financial records and expenditure tracking.
Assist with timesheet administration and expense processing.
Support credit control activities where required.
Quality and Compliance
Support the implementation and maintenance of the company Quality Management System.
Assist with internal audits and continual improvement initiatives.
Maintain confidentiality of customer and company information.
Follow company policies and procedures relating to quality, health and safety, and data protection.
General Duties
Participate in apprenticeship training and complete all required coursework.
Attend team meetings and contribute to business improvement initiatives.
Undertake additional duties appropriate to the role and level of experience.
Represent the company professionally at all times.
Training:
Completion of a Level 3 Business Administrator apprenticeship which, if successful, will also include a Level 3 Diploma for the Business Administrator.
College sessions will be delivered remotely once a week with attendance face to face at Hartlepool College of Further Education once every half term.
Training Outcome:Upon successful completion of the apprenticeship, opportunities may be available for progression into a permanent Business Administrator, Office Coordinator, Office manager, Quality Administrator, or Operations Support depending on business requirements and performance.Employer Description:
Libellum is a rapidly growing Middlesbrough based Testing, Inspection, Asset Integrity & Quality solutions business. We operate across Teesside, the North East and beyond including international work.
Working Hours :The apprenticeship will be 18 months.
Monday to Thursday, 08:00 to 16:00 (flexible start & finish times), with 30 min lunch break each day.
Friday, 08:00 to 13:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Looking to kick-start your career in a fast-paced, creatively driven environment that fuses marketing with business growth?A growing, high-energy marketing and business growth agency is seeking a Sales and Marketing Executive to join their London-based team. Known for blending creative flair with commercial results, they work across a range of sectors helping organisations scale through sharp strategy, impactful campaigns, and hands-on execution. The team thrives on ambition, pace, and results and now they’re looking for someone equally proactive and organised to support their business development activities.This is an exciting opportunity for someone early in their career looking to build a strong foundation in sales, client engagement, and operational support. The Sales and Marketing Executive will play a key role across lead generation, proposal support, and internal coordination helping ensure the pipeline is full and flowing.Here's what you'll be doing:Supporting outbound lead generation via cold calling, email outreach and LinkedIn prospectingMaintaining and progressing opportunities through the sales funnel using Monday.comDrafting and sending client proposals and quotes, ensuring timely follow-up and coordinationConducting market and competitor research to identify growth opportunitiesManaging task and meeting coordination for the business development team and CEOCreating and posting LinkedIn updates to maintain brand presence and engagementMaintaining CRM records and ensuring sales data accuracyProviding general office and administrative support as neededHere are the skills you'll need:Proactive and self-starting approach — you take initiative without waiting for instructionComfortable on the phone and confident communicating with clients and stakeholdersHighly organised with a strong attention to detailA quick learner who enjoys a fast-paced, ever-changing work environmentInterest in sales and business development, with a drive to grow in this areaFamiliarity with CRM systems or project management tools like Monday.com is a bonusWork permissions:You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here are the benefits of this job:Salary of £25,000 - £30,000 depending on experienceOffice-based in Stratford for the first 3 months during onboarding and probationHybrid working pattern after probation: 3 days in-office, 2 days remoteExposure to marketing, strategy, and commercial business developmentCollaborative and ambitious work culture with real career progression opportunitiesDirect access to senior leadership and mentorshipPursuing a career as a Sales and Marketing Executive is an excellent way to gain cross-functional experience, from strategic thinking to hands-on client delivery. This role is particularly well-suited for those looking to grow into sales, account management, or business strategy roles while building a solid foundation in operational execution and relationship management.....Read more...
As our Business Administration Apprentice, you’ll become an important part of the HB team, supporting the day-to-day running of all three businesses while studying towards your Level3 Business Administration qualification.
You’ll learn how a successful business operates from the inside out, working with customers, suppliers, candidates, holidaymakers and business clients.
This is an office-based role where you’ll develop confidence, professionalism and valuable business skills in a supportive environment.
Key Responsibilities:
General Business Administration
Provide administrative support across all HB businesses
Answer telephone and email enquiries professionally
Welcome visitors to the office
Maintain accurate records and filing systems
Prepare letters, documents and presentations
Support diary management and scheduling
Assist with general office organisation Office & Workspace Support:
Keep the office organised, tidy and welcoming
Monitor stationery and office supplies and reorder when required
Prepare meeting rooms for clients and visitors
Manage room bookings and calendars
Support the smooth day-to-day running of HB Workspaces
Ensure refreshments and facilities are available for meetings Recruitment & HR Support (HB People):
Prepare candidate packs and interview information
Update recruitment systems
Arrange interviews
Produce offer letters and employment documentation
Maintain confidential records
Assist with onboarding administration Travel Administration (HB Travel):
Support customers before they travel
Help prepare travel documentation
Assist with holiday check-in administration
Ensure travel documents are accurate and complete
Liaise with suppliers where appropriate
Help create memorable customer experiences Customer Service:
Deliver excellent customer service both face-to-face and online
Represent the HB brand professionally
Respond positively to enquiries
Build relationships with clients and customers Digital & Marketing Support:
Create simple documents, presentations and marketing materials
Assist with social media content where appropriate
Help keep company information up to date
Use Microsoft Office and other digital systems confidently
Training:Office based. Training Outcome:Full time employment Employer Description:Specialising in the engineering, construction, industrial, and corporate sectors, our creative and fast-growing team is dedicated to making a difference every day. We work on permanent roles.
As an award-winning recruitment and HR specialist based inBurscough, Lancashire, we deliver outstanding results through both one-off projects and permanent outsourcing. Trusted by leaders of the region’s top brands, we help businesses thrive.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Patience....Read more...
Reconciling shifts worked against shifts on client system
Sending correct timesheet data to payroll for processing
Setting up new clients on our system
Ensuring all required documents are received from new clients
Dealing with queries
Sorting, filing and sending invoices
Creating consolidated invoice templates
Checking invoice requirements are being met per client
Assisting the AR clerks with any adhoc duties
Any other general administration duties
Training Outcome:Full time position for the right candidate following apprenticeship completion. Employer Description:With decades of experience, we support both new start-ups and established recruitment agencies with outsourced back-office solutions. This enables recruiters to focus on sales and growth, leaving the administrative tasks to us.
Our management team boasts many years of combined expertise in back-office and accounting services for the recruitment sector. Leveraging these skills, we've developed a robust service that allows recruiters to concentrate on their core activities while we handle the complete administration.
Our professional and experienced team manages every aspect of daily recruitment administration, including invoicing, agency payments, invoice finance, credit control, and reporting. With Greencastle Solutions, you can trust that all your back-office needs are in capable hands.Working Hours :Monday - Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working....Read more...
Customer Service Executive
£30,000 – £35,000 per annum
Monday – Friday, 8.30am – 5.00pm
Permanent | Office-based
Rochester
Are you an experienced Customer Service or Client Services professional with a background in print management?
We are recruiting for an established and successful print management company based in Rochester, looking for an experienced Customer Service Executive to join their team on a permanent basis.
This is an excellent opportunity for someone who has a strong understanding of the print industry, enjoys working closely with clients and is confident managing orders from initial enquiry through to completion.
The Role
Working as part of a busy customer service team, you will act as a key link between clients, the sales team, production and other internal departments, ensuring orders are processed accurately, efficiently and delivered to the required deadlines.
Responsibilities will include:
- Acting as a key point of contact between customers, sales and internal departments
- Managing client communication via telephone, email and face-to-face
- Processing and raising print orders and monitoring their progress
- Liaising with production and internal teams to ensure deadlines are met
- Chasing orders and keeping customers updated
- Managing and resolving customer queries and potential account issues
- Understanding customer requirements and identifying suitable print solutions
- Supporting the Department Manager and wider team
- Providing general administration and order management support
- Working proactively to identify and resolve problems
- Managing multiple orders and priorities within a fast-paced environment
About You
The successful candidate will have:
- Previous experience within print management or a print-related customer service/client services role
- A strong understanding of the print production and order process
- Experience managing customer print orders from enquiry through to completion
- Excellent telephone, email and face-to-face communication skills
- Strong administration and organisational skills
- The ability to manage multiple customer requirements and production deadlines
- Excellent attention to detail
- A proactive and solutions-focused approach
- The confidence to negotiate and manage potential account issues
- Excellent time management and the ability to work under pressure
- Good working knowledge of Microsoft Office, particularly Excel, Outlook and Word
- A willingness to learn, undertake training and develop within the role
At KHR, we take care to ensure that you are represented as well as possible, so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regard to a specific role, then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics, etc, please could you also submit a "clean" copy in Word. Thank you.
Knowledge House Resourcing Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of Knowledge House Resourcing Ltd. Keep in touch with us online for job alerts, industry updates and market...
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