A fantastic new job opportunity has arisen for a committed Senior Occupational Therapist to work in an exceptional private mental health hospital based in the Arnold, Nottinghamshire area. You will be working for one of UK's leading health care providers This hospital provides acute adult mental health services, delivered in partnership with the areas healthcare trust. They have medium secure services on site for patients with a learning disability, and we are looking to develop other service types in the future **To be considered for this position you must hold a qualification in Occupational Therapy and registered with HCPC** As a Senior Occupational Therapist your key responsibilities include:· Providing clinical specialist assessments for the patient group· Reporting the effectiveness of the service to clinical governance and other performance related meetings· Advocate and promote the role of OT within the acute/PICU setting· Form positive working relations with the wider MDT· Up skill and develop the OT workforce· Embedded up to date practices and evidence based research into the service from an OTs perspective The following skills and experience would be preferred and beneficial for the role: · An understanding for the therapy pathway to support the patient journey from admission to discharge· Able to meet the changes of the patient groups needs whilst also establishing stability through purposeful and meaningful activity· The drive to change and continuously improve whilst being able to communicate the need for improvement through evidence and data The successful Senior Occupational Therapist will receive an excellent salary of £35,392 - £42,618 per annum. This exciting position is a permanent full time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits: · 25 days annual leave (increasing to 27 days after 5 years of service and 30 days after 10 years service)· Birthday Leave· Enhanced maternity pay· Contributory pension scheme· Opportunities to develop and train in a wide variety of care settings· Support and training from the beginning of your career· Flexible working· Supplemented meals· Access to Employee Assistant programme and other wellness programmes· Employee benefits scheme (e.g. discounted shopping vouchers, interest free Apple Products loan scheme) Reference ID: 6866To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk....Read more...
An exciting opportunity has arisen for a SeniorSpeech and Language Therapist(Dysphagia Lead) to join a well-known charitable organisation. This full-time, permanent offers excellent benefits a salary of £55,000.
The ideal candidate will have 3 years' experience supporting service users with dysphagia and complex eating and drinking needs.
As a Senior Speech and Language Therapist, you will lead dysphagia therapy services, driving improvements in quality, compliance, and service outcomes
You will be responsible for:
* Developing and refining policies focused on improving dysphagia therapy services.
* Ensuring alignment of clinical practices with regulatory guidelines (NICE, HCPC, RCSLT).
* Leading communication initiatives to keep therapists informed on service updates.
* Supporting and advising therapists, especially on complex cases.
* Monitoring and guiding therapy record-keeping and quality standards.
* Providing training and support to colleagues, carers, and educational staff.
* Collaborating with service leads to ensure cohesive approaches across various settings.
What we are looking for:
* Previously worked as a Speech & Language Therapist, Speech Therapist or in a similar role.
* At least 3 years' experience supporting service users with dysphagia and complex eating and drinking needs.
* Leadership experience in dysphagia therapy at Band 7 level.
* Post Graduate qualification in Dysphagia.
* Qualified therapist status.
* Enhanced DBS check.
What's on offer:
* Competitive Salary
* Contributory Pension Scheme
* 33 days annual leave plus bank holidays
* Employee Assistance Programme
* Discounts on shopping through rewards scheme
* Cycle to Work Scheme
* Wellbeing support including occupational health and counselling
Apply now to make a meaningful impact within a supportive educational environment and advance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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An exciting opportunity has arisen for HCPC registered Art Therapist experience working with children who have SEMH needsto join an outstanding independent therapeutic school. This full-time, permanent role offers salary range of £30,000 - £40,000 (DOE) and excellent benefits.
As an Occupational Therapist, you will facilitate art therapy sessions where pupils create artwork to express emotions, explore personal experiences, and develop self-awareness.
You will be responsible for:
? Assess pupils needs to create personalised therapeutic approaches.
? Design structured, art-based treatment plans tailored to each pupil.
? Keep confidential records of sessions, tracking pupil progress.
? Collaborate with staff to ensure holistic support for pupils.
What we are looking for:
? Previously worked as an Art Therapist, Psychotherapist, Counsellor or in a similar role.
? Relevant experience working in classroom or similar environments with children who exhibit SEMH needs and challenging behaviour.
? HCPC registered.
? In-depth understanding of child mental health, trauma, and the effects of adverse early experiences.
? Ability to create and adapt personalised therapeutic plans for diverse emotional needs.
What's on offer:
? Over 14 weeks of holiday
? The Nest workplace pension
? Private healthcare coverage
? Health, medical and dental insurance
? Complimentary lunches
? Apple MacBook provided
? Outstanding performance awards and bonuses
? Opportunities for professional development
? Financial support of up to 100% towards relevant professional qualifications
This is a fantastic opportunity for an Art Therapistto advance their career in a supportive and growing organisation.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or t....Read more...
Service Care Solutions are recruiting for an experienced Occupational Therapist to support our established client in the Essex area. The services include a brand-new, purpose-built specialist school for Children and Younger People between the ages of 5-19 who have ASD and moderate Learning Difficulties.The successful candidate will provide support Younger People with varied Learning Difficulties including ADHD, ASD, SEMH and SLCN as well as Developmental Trauma, Neuro-developmental Conditions and Special Educational Needs. The school received a rating of ‘GOOD’ in their latest Ofsted inspection. This is a full-time opportunity, although part-time applications will be considered. Job Purpose: Occupational Therapist Salary: £43,809-£52,042 per annum + £250 Welcome Bonus, paid via Service Care SolutionsLocation: Chigwell, EssexWorking Hours: Monday to Friday, 08:30-16:30Contract: Full-time | 37 HoursThe post holder will work as part of the Multidisciplinary Team to engage, encourage and inspire the Younger People to be themselves. Key Responsibilities:
Use advanced specialist knowledge and levels of experience appropriately and effectively across a range of work practices which is underpinned by comprehensive and extensive theoretical knowledge and practical experience.
Assess the motor, perceptual and sensory integration skills of the young people and to ascertain how any differences impact on their function and participation.
Write reports based on your findings to support the young people, education and care staff and to inform annual reviews.
Work with the young people to provide Occupational Therapy, as identified from assessment in line with the Three Waves Model of Intervention, including environmental, whole service interventions as well as 1:1 work with individual children, group work and whole class work, as part of the MDT.
To undertake high quality assessments of children and young people and make recommendations about appropriate therapeutic interventions for each child or young person, in accordance with individual assessed needs. To participate in service and practice development.
Essential
Registered with the HCPC
Degree or equivalent qualification in Occupational Therapy
Substantial experience working with Children & Younger People
Benefits
£250 Welcome Bonus, Paid via Service Care Solutions
Paid School Holidays
Family Healthcare Plan – Access to instant check-ups and consultations
Car Purchase Scheme
Career Development and Training
Wellbeing and Employee Assistance Support
Pension Contribution
Life Insurance
High-Street Vouchers and Apple Scheme
Family Days Out
Discounted Gym Membership
Free Meals
Are you happy with your current agency? At Service Care Solutions, we believe in rewarding your loyalty and hard-work!
£250 Welcome Bonus – We are offering a Welcome Bonus of £250, paid after completion of four weeks in your new placement.
Refer a Friend (Earn up to £750 per Referral) – Simply refer your friend. If they get the role, we’ll give you up to £750 per Referral.
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We are seeking an experienced Band 7 Advanced Occupational Therapist to join the Paediatric Therapies team on the beautiful Island of Guernsey, in the Channel Islands.Supporting the Lead for Children’s Occupational Therapy for the States of Guernsey you will:- manage and co-ordinate a defined caseload of children and young people with complex needs from birth to 18 years.- contribute to service development and clinical and service audits.- develop and deliver training courses for staff, parents, teachers and other professionals.- supervise junior Occupational Therapy staff, students and volunteers.- be responsible for assessment and the implementation of evidenced based intervention plans.- set functional goals in collaboration with the young person / parents / carers and multi-disciplinary team using standardised outcome measures.- work as part of a multi-disciplinary sharing information and working together to meet the needs of children and young people and their families.Please note; Guernsey has adopted the AfC banding system, but have applied their own salary scale, as above. The current Guernsey Band 7 salary range is £52,932 to £69,605 plus an annual bonus of £1,605 and higher unsocial hours enhancements; 36% evening/Saturday and 72% Sunday/BH.Annual leave starts at 36 days up to 42 days with full credit for NHS service for annual leave and sick leave.This unique integrated health service delivers a diverse range of services including diagnosing and treating patients in the island's acute hospital complex, and supporting people with in the wider community.Providing excellent Paediatric care, supported by modern equipment and reliant on Healthcare professionals recruited to a high standard.The island of Guernsey is in the Channel Islands and has a population of 65,000. It has some of Britain's finest and best-kept beaches, an especially mild and sunny climate, and an offbeat, historic harbour town in St. Peter's Port, the island's capital.Person requirementsQualified Occupational Therapist with full HCPC registration.Current senior Band 6 or Band 7 Paediatric experience. Experienced in supervision and mentorship of qualified OTs, Students and OT Assistants.The benefits of working in Guernsey include: - A higher-than-UK salary. - An annual bonus of £1,605 - A flat rate 20% income tax. - No Council tax or VAT - A relocation payment of £5,000* - On-site Staff Accommodation* - A generous allowance for private rental accommodation* - A continental lifestyle, where the people are friendly, and crime is very low. *Full T&C in relocation directiveJarrodean is a leading healthcare recruitment partner with particular expertise in the placement of the full range of qualified Allied Health Professionals. As a nurse-led consultancy, our detailed understanding of the complexity of the Paediatric OT role places us in an excellent position to match your skills with the specific requirements of our Therapy Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
An exciting opportunity has arisen for a HPC registered Speech and Language Therapist (Band 5/6) to join a well-known charitable organisation. This permanent role can be full-time / part-time, offering excellent benefits a salary range of £30,500 - £45,500.
The ideal candidate will have experience working with individuals with complex needs, ideally with a specialisation in PBS or dysphagia.
As a Speech and Language Therapist, youll be conducting comprehensive assessments and delivering evidence-based therapy interventions for students with complex needs.
You will be responsible for:
* Working closely with carers, school staff, and external agencies to ensure therapy goals are fully integrated into the educational framework.
* Creating and maintaining detailed reports and case notes in line with organisational policies.
* Providing training, guidance, and support to carers, educators, and other professionals involved in student care.
* Leading and mentoring junior therapists, therapy assistants, and students as part of the trans-disciplinary team.
* Developing and implementing therapy plans that align with students educational, health, and care objectives.
What we are looking for:
* Previously worked as a Speech & Language Therapist, Speech Therapist or in a similar role.
* Experience working with individuals with complex needs, ideally with a specialisation in PBS or dysphagia.
* Qualified therapist status.
* HPC registration and Member of RCSLT.
* Familiarity with issues related to complex Autism Spectrum Conditions.
* Background in working with children with complex special needs, including sensory impairments and challenging behaviours.
* Experience working with children supported by EHCP or SEN.
* Enhanced DBS check.
What's on offer:
* Competitive Salary
* Contributory Pension Scheme
* 33 days annual leave plus bank holidays
* Employee Assistance Programme
* Discounts on shopping through rewards scheme
* Cycle to Work Scheme
* Wellbeing support including occupational health and counselling
Apply now to make a meaningful impact within a supportive educational environment and advance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for HCPC registered Art Therapist experience working with children who have SEMH needsto join an outstanding independent therapeutic school. This full-time, permanent role offers salary range of £30,000 - £40,000 (DOE) and excellent benefits.
As an Occupational Therapist, you will facilitate art therapy sessions where pupils create artwork to express emotions, explore personal experiences, and develop self-awareness.
You will be responsible for:
* Assess pupils needs to create personalised therapeutic approaches.
* Design structured, art-based treatment plans tailored to each pupil.
* Keep confidential records of sessions, tracking pupil progress.
* Collaborate with staff to ensure holistic support for pupils.
What we are looking for:
* Previously worked as an Art Therapist, Psychotherapist, Counsellor or in a similar role.
* Relevant experience working in classroom or similar environments with children who exhibit SEMH needs and challenging behaviour.
* HCPC registered.
* In-depth understanding of child mental health, trauma, and the effects of adverse early experiences.
* Ability to create and adapt personalised therapeutic plans for diverse emotional needs.
What's on offer:
* Over 14 weeks of holiday
* The Nest workplace pension
* Private healthcare coverage
* Health, medical and dental insurance
* Complimentary lunches
* Apple MacBook provided
* Outstanding performance awards and bonuses
* Opportunities for professional development
* Financial support of up to 100% towards relevant professional qualifications
This is a fantastic opportunity for an Art Therapistto advance their career in a supportive and growing organisation.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
A specialist secondary school near Guildford has a great new opportunity for a Speech and Language Therapist to join the team.Set within beautiful grounds in the Surrey countryside, this SEN school is a tailored environment for children and young people aged 10-16 years old who have SEMH as their primary area of need, with or without additional areas such as sensory differences and SLCN.Each school day offers pupils personalised, intensive support and integrated therapies for a comprehensive learning experience inside and outside the classroom. By championing respect, establishing strong foundations (academically and practically) and building self-confidence, the team supports each child to find their strengths, discover new interests and aspirations, and reach their full potential throughout their school life and beyond.As a Speech and Language Therapist, you will join a strong MDT in delivering targeted interventions according to Positive Behaviour Support and trauma-informed practices, with the goal of enabling students to feel valued, develop new knowledge and skills, and gain the confidence they need to flourish and look forward to their next steps.This is a permanent position with options available for full-time (Mon-Fri) or part-time. Person specification:
(Essential) HCPC registration as a Speech and Language Therapist (SLT)(Essential) Membership (or eligibility for) of the RCSLT(Essential) Previous experience with SEMH and other SEN in the context of children and young people(Desirable) Previous experience working within an educational setting
Benefits and enhancements include (pro rata for part-time):
40 days’ annual leave (public/bank holidays off, Christmas closure period)Flexible working schemesEnhanced CPD and career progression pathwayOpportunities to engage with internal professional networksLocal Government Pension Scheme with life coverOccupational health and wellbeing support initiatives including EAP, counselling referrals, wellbeing sessions, and mental health advocates on-siteFamily-friendly policies including enhanced parental leave schemesSalary sacrifice schemes including Cycle to Work, season ticket loanDiscounted gym membership subscriptionAnd more!....Read more...
A specialist secondary school near Guildford has a great new opportunity for a Speech and Language Therapist to join the team.Set within beautiful grounds in the Surrey countryside, this SEN school is a tailored environment for children and young people aged 10-16 years old who have SEMH as their primary area of need, with or without additional areas such as sensory differences and SLCN.Each school day offers pupils personalised, intensive support and integrated therapies for a comprehensive learning experience inside and outside the classroom. By championing respect, establishing strong foundations (academically and practically) and building self-confidence, the team supports each child to find their strengths, discover new interests and aspirations, and reach their full potential throughout their school life and beyond.As a Speech and Language Therapist, you will join a strong MDT in delivering targeted interventions according to Positive Behaviour Support and trauma-informed practices, with the goal of enabling students to feel valued, develop new knowledge and skills, and gain the confidence they need to flourish and look forward to their next steps.This is a permanent position with options available for full-time (Mon-Fri) or part-time. Person specification:
(Essential) HCPC registration as a Speech and Language Therapist (SLT)(Essential) Membership (or eligibility for) of the RCSLT(Essential) Previous experience with SEMH and other SEN in the context of children and young people(Desirable) Previous experience working within an educational setting
Benefits and enhancements include (pro rata for part-time):
40 days’ annual leave (public/bank holidays off, Christmas closure period)Flexible working schemesEnhanced CPD and career progression pathwayOpportunities to engage with internal professional networksLocal Government Pension Scheme with life coverOccupational health and wellbeing support initiatives including EAP, counselling referrals, wellbeing sessions, and mental health advocates on-siteFamily-friendly policies including enhanced parental leave schemesSalary sacrifice schemes including Cycle to Work, season ticket loanDiscounted gym membership subscriptionAnd more!....Read more...
We are seeking a dedicated and enthusiastic Clinical Psychologist/Neuropsychologist to join our client's busy Neuro Complex Care team at their unique purpose-built Neurological Care and Neuro-Rehab Centre based in Milton Keynes, BuckinghamshireThis is a part-time post of between one and three days per week, pro-rata the above FTE salary but we are open to hearing from applicants seeking to negotiate a different hours opportunity. Our client is a leading independent provider of specialist neurological care and rehabilitation for people aged 18 onwards with physical conditions, restricted mobility, difficult and diverse behaviours.Providing a full range of services to adults living with neurological conditions including; Dementias, Huntington’s disease, Parkinson’s disease, Korsakoffs syndrome, Traumatic brain injury, in addition to providing rehabilitation services for adults after brain injury, spinal injury and strokeThis centre of excellence strives to nurture dignity and independence, working with both the service user and their families to create personal prescribed care programmes tailored to suit the service user’s needs.The MDT comprises; a Consultant Clinical Neuropsychologist, Clinical Neuropsychologist, Consultant Neuropsychiatrist, Speech and Language Therapist, Physiotherapist, Occupational Therapist and Assistant Psychologists, assisted by Therapy Technicians, Therapy Assistants and Activities Coordinators.You will work alongside the Consultant Clinical Neuropsychologist and Clinical Neuropsychologist who will provide direct clinical supervision.The role will include;- Involvement in MDT meetings, providing neuropsychological assessment, formulation and interventions, meeting face to face with patients to provide a range of treatments, working with mental health issues such as anxiety, depression, adjustment, insight and awareness work.- Cognitive and compensatory skills in addition to development and implementation of behavioural approaches.- Report writing and attendance at care reviews. - Supervision of Assistant Psychologists.Person requirementsClinical Psychologist or Neuropsychologist with full HCPC registration Experience of working with adults living with dementia or other neurological conditions Knowledge of safeguarding procedures and of carrying out assessments under the Mental Capacity Act Being involved in Best Interest meetings and decision making. Independent and non time-limited permission to undertake employment in the UK is a requirement of this role (not requiring a certificate of sponsorship)Besides a bespoke training and development program, the additional benefits of working for this company include:- Occupational pension scheme with employer contribution- Up to 33 days annual leave (FTE); paid sick leave, and financial recognition for long service - Accident and illness insurance scheme - Childcare vouchers- A health cash plan which provides cash contributions towards health maintenance costs including dental and optical. - Life insurance cover and death in service benefit- Employee assistance programme; 24 hours, 365 days a week- Subsidised mealsWe are a leading healthcare recruitment partner with particular expertise in the placement of the full range of Psychology staffAs a nurse-led consultancy our detailed understanding of the complexity of such roles places us in an excellent position to match your skills with the specific requirements of our Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Company: Service Care Solutions Trust: Greater Manchester NHS Foundation Trust Location: Meadowbrook Unit, Salford, M6Position: Occupational Therapist Specialisation: Mental HealthShift Pattern: 3 – 5 days per week. Pay Rate: Day £27phAbout Us: Service Care Solutions is a leading healthcare recruitment agency specialising in connecting dedicated healthcare professionals with enriching opportunities.Responsibilities:
Support service users who are in acute mental health crisis
To be responsible for attending the multi-disciplinary team meetings to screen appropriate service users for Occupational Therapy assessments.
Make necessary referrals and treatment plans.
Work on essential life skills such as time management, coping mechanisms, social interactions, stress management, and healthy routines.
Keep detailed records of clients’ progress, treatment interventions, and outcomes.
Qualifications and Requirements:
Fully enhanced valid DBS
Must have HCPC Registration.
Mental health experience required.
Knowledge of Paris system is desirable.
Benefits:
Weekly pay
Free training
Fully enhanced DBS check provided free of charge.
Competitive pay rates
Exceptional referral bonuses
Specialist consultants offering single point of contact.
Rate Breakdown £27ph LTD | £24.29 PAYE Inclusive | £21.68 ExclusiveWe offer a £250 bonus for starting a contract with SCS.Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk....Read more...
Sirona Medical are recruiting for a Occupational TherapistMain Purpose of the Job Role:Locality based multi-disciplinary team.Case Load: Approximately 4 cases per week will be allocated.Complexity of cases: Mixture of OT complex and standard essential requirements for the role:1. Excellent knowledge, skills and experience with assessing for and making recommendations for major adaptations and complex equipment. Including preparing sketches, reading plans and providing detailed specifications for major works. Manual handling.2. Experience with working in a multi professional team and undertaking complex OT, holistic person-centred assessments, support planning and reviews of people with a range of health conditions and their carers. 3. Understanding of the legal social care framework and housing legislation4. Experienced with managing, planning, prioritising and progressing complex cases5. Experience and knowledge of assessing for and recommending simple and complex equipment, reviewing their effectiveness and teaching safe use of equipment to comply with relevant legislation, policy and guidelines on safe working practice. Essential experience required: Excellent knowledge of specialist equipment, major adaptations and manual handling. Ability to work autonomously, prioritise and plan own work load. Experience of working in a multi-disciplinary setting. Essential: Professional occupational therapy qualification as recognised by the HCPC When will the interviews be held? As soon as possibleWhy work for Redbridge? We deliver an integrated community health and adult social care service. There will be regular supervision and support provided. Flexible working opportunities can be considered. We are locality based.Skills, Knowledge and ExperienceOccupational Therapy QualificationHCPC RegistrationAbility/Willingness to travel from location to locationAccountability to the professional regulatorIf you are available and interested in working with Sirona Medical as a Social Worker, please do not delay in contacting us.What Sirona Medical will offer you: - Great pay rates dependent on specialities.- Variation of locations you want to be booked.- A dedicated recruitment consultant- 24 hour support.- Fast track registration with efficient compliance process.- An Excellent Referral Bonus Scheme! Sirona Medical recruit a number of healthcare professionals. Sirona Medical is a Healthcare Recruitment Agency supplying staff across many sectors within the UK. Sirona Medical has an excellent reputation for providing reliable Healthcare Professionals to Local Authorities. We are renowned for our fast, friendly and high quality service. Our thorough recruitment process ensures that we only provide the very best talent to our clients.With over 60 years combined experience in the recruitment industry, our experienced Recruiters are always available to provide you with the highest service levels.Sirona Medical believes in the ethics of providing more than just a service, but a relationship that allows both clients and candidates, to feel that no matter the query, request or demand, we will meet and exceed your expectations.Talk to real human, a real recruiter not a computer or an order filler, honestly we don’t bite, please give us a call when you are free or contact us via the advertisement apply button, alternatively send us an email. Please contact Chloe at Sirona Medical for more information chloe@sirona-medical.co.uk....Read more...
Telephone Triage & Assessment
Conduct telephone assessments of individuals who are experiencing mental health difficulties, identifying the severity of the issues, and making recommendations for appropriate interventions.
Gather relevant clinical information to support the triage process and ensure the right care pathway is identified.
Use clinical judgement to assess risk, including but not limited to self-harm, suicidality, and violence to self or others.
Crisis Management
Provide crisis intervention and support to individuals who are in immediate mental health distress, offering reassurance, guidance, and appropriate next steps.
De-escalate urgent mental health situations via telephone to prevent escalation and promote safety.
Referral & Signposting
Identify the most suitable service or intervention required (e.g., emergency services, local community teams, crisis teams, or mental health services).
Make timely and appropriate referrals to other healthcare professionals, services, or agencies as necessary, ensuring continuity of care.
Risk Management
Assess and manage clinical risk, ensuring that any concerns around safety or safeguarding are escalated in accordance with local policies and procedures.
Document all risk assessments and actions taken clearly and accurately, adhering to organisational guidelines and professional standards.
Clinical Documentation
Maintain accurate and up-to-date records of all telephone assessments, interventions, and referrals, ensuring compliance with confidentiality and data protection regulations (e.g., GDPR).
Collaboration
Work closely with multidisciplinary teams (e.g., psychiatrists, psychologists, social workers, community mental health nurses) to ensure that patients are directed to the appropriate services.
Provide a clear handover of care for patients requiring further face-to-face assessment or treatment.
Clinical Supervision and Development
Participate in regular clinical supervision to ensure that best practice is followed and to support ongoing professional development.
Engage in continuous professional development activities and training to maintain and enhance clinical knowledge and skills.
Essential Qualifications & Experience
Registered Mental Health Nurse (RMN), Occupational Therapist (OT), Social Worker, or other relevant mental health qualification.
Experience in mental health settings, including crisis intervention, telephone triage, or direct clinical practice.
Understanding of mental health legislation (e.g., the Mental Health Act, safeguarding procedures).
Knowledge and experience of risk assessment and management in a mental health context.
Clear communication skills and the ability to provide effective telephone-based support in a calm and empathetic manner.
Desirable Skills
Experience in telephone triage or telephone-based mental health assessments.
Experience working in a crisis or urgent care environment.
Knowledge of local mental health services and how to navigate the healthcare system for referrals and signposting.
Personal Attributes
Empathetic, compassionate, and non-judgemental approach to supporting individuals in crisis.
Ability to remain calm under pressure and manage complex, high-stress situations effectively.
Strong problem-solving skills and the ability to think critically and quickly.
Excellent teamwork skills with the ability to collaborate effectively with other healthcare professionals.
Organised and efficient, with the ability to manage a varied and potentially high volume of cases.
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Answering telephone calls from patients and managing their query in a polite and efficient manner.
Working on the reception desk, dealing with patient enquiries and marking patients in for their appointments.
Taking ownership of the clinical document process to include opening the post, scanning the documents, clinically coding the documents, carrying out any appropriate action contained within the document, determining if it requires forwarding to the patients’ registered GP (following a robust standard operating procedure)
Processing, including the coding of, and responding to, highly confidential safeguarding documents.
Initiating contact with and responding to, requests from patients, team members and external agencies.
Processing GP2GP transfers (electronic transfer of patients’ medical records to or from the practice) and following up on any anomalies.
Receiving and processing of insurance reports and other forms including raising invoices and accurately recording the request and its progress in EMIS Web (clinical system).
Adhoc coding such as from immunisation campaigns.
Summarising of incoming patients’ medical records (specific external training will be provided).
Receiving and processing patients’ request for copies of their medical records (subject access requests).
Taking ownership of the recall process for chronic disease and long-term conditions.
Booking private medicals.
Receiving and actioning emails through the administrators’ generic team email inbox.
Uploading referral forms onto the e-referral system, responding to referral queries and processing advice and guidance responses.
Processing the records of deceased patients (death certificates, cremation forms).
Input information into the patient’s healthcare records as necessary, for example, an ongoing patient query, so that the team can assist in your absence.
Maintain a clean, tidy, effective working area at all times.
Support clinical staff with general tasks as requested.
Partake in audit as directed by the audit lead.
Support the team by providing cover during staff absences.
Answer incoming phone calls, transferring calls or dealing with the callers request appropriately. Signpost patients, and in appropriate circumstances, refer patients to the correct service (CPCS) (8-9am).
To stay up to date with required mandatory training.
Training:Level 3 Business administrator apprenticeships are also known as advanced apprenticeships and are generally considered to be equivalent to two A level passes.
Training will be provided on site at Pinhoe Surgery, with online learning sessions, coaching and independant learning time provided by the external apprenticeship provider built in to your working hours.Training Outcome:The employee could become an administrator at the practice and possibly a team lead or manager in the future. Three of our managers started off as receptionists.Employer Description:We are a two-site dispensing practice on the edge of Exeter extending onto the countryside of East Devon with an expanding population, currently at 17,600 patients. The area boasts access to city life, Dartmoor and beautiful beaches.
We are a welcoming, friendly team, who pride ourselves on our supportive environment. The successful candidate will be joining our team of GPs, Practice & District nurses, Occupational Therapist, Dietitian, Paramedic and two Clinical Pharmacists as well as a full complement of dispensing, administration, and management staff.
Enthusiasm, professionalism, strong teamwork ethos and attention to detail are skills that are required of the post-holder.Working Hours :A pattern of 8am-4pm / 10am-6pm shifts Monday-Friday. In addition, four Saturdays per year. Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Patience....Read more...
