Applications are invited from commited and experienced Registered Nurses, Allied Health Professionals or Social Workers to join the Severe & Profound Adult Learning Disabilities Residential Home team as Band 5 Team Leader within the Adult Learning Disabilites Service on the beautiful Island of Guernsey, in the Channel Islands.This Home provides support to service users with severe, profound and multiple learning disabilities, complex physical and sensory disabilities, and behaviour that challenge, including those who require 24 hour care.Reporting to the Band 6 Deputy Manager, you will provide and oversee care and support for your Service Users, leading and motivating the Band 3 and Band 4 Support Workers in your team. The home aims to promote the wellbeing, independence and quality of life of service users, while ensuring their safety and dignity. This may include cleaning, shopping, washing ironing, cooking, personal care, managing finances, accessing the community. Service users are encouraged to participate in these activities with the staff.Please note; Guernsey has adopted the AfC banding system, but have applied their own salary scale.The current Band 5 salary range is £38,744 to £49,970 plus an annual bonus of £1,605 and higher unsocial hours enhancements; 36% evening/Saturday and 72% Sunday/BH.Annual leave starts at 36 days up to 42 days with full credit for NHS service for annual leave and sick leave.The island of Guernsey is in the Channel Islands and has a population of 65,000. It has some of Britain's finest and best-kept beaches, an especially mild and sunny climate, and an offbeat, historic harbor town in St. Peter's Port, the island's capital.This unique integrated health service delivers a diverse range of services including diagnosing and treating patients in the island's acute hospital complex, and supporting people with in the wider community.Providing an excellent Learning Disabilities Service, supported by modern equipment and reliant on Healthcare professionals recruited to a high standard.Person requirements:Registered Nurse, AHP or Social Worker with appropriate UK statutory professional registration as applicable.Current or recent experience supporting Adults with Autism and/or Learning DisabilityNewly or soon-to-qualify Learning Disabilities Nurses looking to start their post-registration career as part of this team may be considered. Current clean driving licence.Personal Qualities to include; Reliability, Honesty, Patience, Resilience, Motivation and Leadership skills.The benefits of working in Guernsey include: - A higher-than-UK salary. - An annual bonus of £1,605. - Registered Nurse applicants will recieve an additional £3,000 bonus on completion of two, then four years service. - A flat rate 20% income tax. - No Council tax or VAT - A relocation payment of £5,000* - Three months initial free accommodation* - On-site Staff Accommodation or a generous allowance for private rental accommodation* - A continental lifestyle, where the people are friendly, and crime is very low. *Full T&C in relocation directiveFor an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Applications are invited from qualified Occupational Therapists to join the Adult Therapies team on the beautiful Island of Guernsey, in the Channel Islands.This role is a Hospital and Community-based role; you will join a team of five Band 6 OT's on a nine month rotation between the Hospital and Adult Community teams, although there is an opportunity to apply to remain the Community on an ongoing basis.Hospital wards include A&E, Surgical Wards and Stroke Rehab Ward. The Service strives to; - prevent emergency hospital admissions and readmissions, admission to long-term care and to enable early discharge from hospital, - work in partnership with users and carers, the voluntary sector, other agencies and other sections and groups to achieve the best possible service.Please note; Guernsey has adopted the AfC banding system, but have applied their own salary scale. The current Band 6 salary range is £46,152 to £62,310 plus an annual bonus of £1,605 Annual leave starts at 36 days up to 42 days with full credit for NHS service for annual leave and sick leaveThis unique integrated health service delivers a diverse range of services including diagnosing and treating patients in the island's acute hospital complex, and supporting people with in the wider community.Providing excellent care, supported by modern equipment and reliant on Healthcare professionals recruited to a high standard.The island of Guernsey is in the Channel Islands and has a population of 65,000. It has some of Britain's finest and best-kept beaches, an especially mild and sunny climate, and an offbeat, historic harbour town in St. Peter's Port, the island's capital.Person requirementsQualified Occupational with full HCPC registration.One year post-registration experience, in either an Adult Hospital Ward and/or Adult Community-based setting. The ability to manage own defined caseloadExperienced in supervision of Students and OT Assistants, and assisting in the orientation of junior qualified OTs. To be willing and able to work as part of a flexible OT Service and a wider multi-disciplinary team in a variety of settings including; Service Users’ own homes, community settings, long term care areas, Service Users’ work place, as well as within the acute Hospital.A current driving licence.The benefits of working in Guernsey include: - A higher-than-UK salary. - An annual bonus of £1,605 - A flat rate 20% income tax. - No Council tax or VAT - A relocation payment of £5,000*- A generous allowance for private rental accommodation* - A continental lifestyle, where the people are friendly, and crime is very low. *Full T&C in relocation directiveWe are a leading healthcare recruitment partner with particular expertise in the placement of the full range of qualified Allied Health Professionals. As a nurse-led consultancy, our detailed understanding of the complexity of the OT role places us in an excellent position to match your skills with the specific requirements of our Therapy Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
During the Dental Nurse Apprenticeship, you will receive ongoing support, development and training to equip you with the skills and knowledge required to qualify and have a successful career in dental nursing.
Your daily activities could include:
Assisting the dentist in providing safe and effective treatments to patients, from simple check-ups to advanced specialist treatments
Providing patients with a high level of care
Setting up and cleaning surgery
Sterilising instruments
Updating patient records
Maintaining equipment
Preparing instruments and materials for various treatments
Adhering to practice policies and procedures
During your working day, the dental practice will support you with learning the practical skills required, whilst your training provider (Aspiration Training) will teach you the theory side. Your studies will be based online with regular teaching and 1-2-1 sessions. Off-the-job training will be given throughout your apprenticeship during paid working hours.Training:The apprenticeship provides employment and training within a dental practice to study the Level 3 dental nurse apprenticeship. The apprenticeship is designed to teach the knowledge, skills and behaviours necessary to ensure competency in all aspects of clinical duties including:
Preparing for Professional Practice in Dental Nursing
Infection Prevention and Control
First Aid and Medical Emergencies
Oral and General Health
Endodontic Treatments
Prosthetic Treatments
Radiation and Radiography
Periodontal Disease and Cavity Restoration
Health and Safety
Extractions and Minor Oral Surgery
Management of Oral Health Diseases and Dental Anatomy, Oral Health Assessments and Treatment Planning
The use of VR Technology
Upon successful completion you will awarded the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).Training Outcome:This is a great opportunity to be trained and secure long-term employment. Once qualified, there are a number of routes for further training and development, including dental hygienist, dental therapist or dental cosmetics. Also, the opportunity for career progression into head nurse, team leader, or practice manager.Employer Description:At Rodericks Dental Partners we are committed to improving lives through quality dentistry – together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities.
Permanent “learn while you earn” role – the first step to starting a rewarding career in Dental Nursing
Learning support from a regional Trainee
Retail discounts and deals through our easy-to-use app
Extra day of annual leave for your Birthday!
Annual leave package which increases with your length of service
Uniform provided
Refer a friend scheme
Working and Training as Dental Nurse…
A dental nurse works side by side to the Dentist assisting them in a variety of NHS and Private dental procedures, ultimately making sure the patient care and experience is at its best.
As a Trainee Dental Nurse you will work in a supportive environment; we are passionate about building great teams who trust each other, work professionally, and take ownership for the success for the practice. This includes:
Assist the Dentist by providing chairside support ensuring that the correct equipment and materials are available
Provide support and assistance to a wide array of patients
Follow practice health and safety and infection control procedures
Keep the clinical areas and all equipment and instruments clean, tidy and disinfected
Accurately complete patient clinical records
Complete all clinical daily, weekly and monthly logs and checksWorking Hours :Monday to Friday. Hours to be determined.Skills: Communication skills,Attention to detail,Customer care skills,Initiative,Team working....Read more...
During the Dental Nurse Apprenticeship, you will receive ongoing support, development and training to equip you with the skills and knowledge required to qualify and have a successful career in dental nursing.
Your daily activities could include:
Assisting the dentist in providing safe and effective treatments to patients, from simple check-ups to advanced specialist treatments
Providing patients with a high level of care
Setting up and cleaning the surgery
Sterilising instruments
Updating patient records
Maintaining equipment
Preparing instruments and materials for various treatments
Adhering to practice policies and procedures
During your working day, the dental practice will support you with learning the practical skills required, whilst your training provider (Aspiration Training) will teach you the theory side. Your study will be based online with regular teaching and 1-2-1 sessions. Off-the-job training will be given throughout your apprenticeship during paid working hours.Training:The apprenticeship provides employment and training within a dental practice to study the Level 3 dental nurse apprenticeship. The apprenticeship is designed to teach the knowledge, skills and behaviours necessary to ensure competency in all aspects of clinical duties, including: -
Preparing for Professional Practice in Dental Nursing
Infection Prevention and Control
First Aid and Medical Emergencies
Oral and General Health
Endodontic Treatments
Prosthetic Treatments
Radiation and Radiography
Periodontal Disease and Cavity Restoration
Health and Safety
Extractions and Minor Oral Surgery
Management of Oral Health Diseases and Dental Anatomy, Oral Health Assessments and Treatment Planning
Upon successful completion, you will be awarded the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).Training Outcome:This is a great opportunity to be trained and secure long-term employment. Once qualified, there are a number of routes for further training and development, including dental hygienist, dental therapist or dental cosmetics. Also, the opportunity for career progression into head nurse, team leader, or practice manager.Employer Description:At Rodericks Dental Partners we are committed to improving lives through quality dentistry – together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities.
Permanent “learn while you earn” role – the first step to starting a rewarding career in Dental Nursing
Learning support from a regional Trainee
Retail discounts and deals through our easy-to-use app
Extra day of annual leave for your Birthday!
Annual leave package which increases with your length of service
Uniform provided
Refer a friend scheme
Working and Training as Dental Nurse…
A dental nurse works side by side to the Dentist assisting them in a variety of NHS and Private dental procedures, ultimately making sure the patient care and experience is at its best.
As a Trainee Dental Nurse you will work in a supportive environment; we are passionate about building great teams who trust each other, work professionally, and take ownership for the success for the practice. This includes:
Assist the Dentist by providing chairside support ensuring that the correct equipment and materials are available
Provide support and assistance to a wide array of patients
Follow practice health and safety and infection control procedures
Keep the clinical areas and all equipment and instruments clean, tidy and disinfected
Accurately complete patient clinical records
Complete all clinical daily, weekly and monthly logs and checksWorking Hours :Monday to Friday. Hours to be determined.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Patience....Read more...
Applications are invited from experienced Healthcare Assistants seeking a totally unique opportunity to join the team at the small Hospital on the beautiful Isle of Alderney, in the Channel Islands.The Hospital is the only healthcare facility on the island delivering a range of healthcare services for the 2,300 people of Alderney.Supported by local GP's, the small but vital hospital has 14 continuing-care beds and 8 general-care beds that are used for mostly general medical and some minor injuries admissions.This is an exciting and varied role; you will rotate across all areas of care including general inpatients and elderly care in which you should have experience in both areas.You will quickly become integral to the very fabric of the island, looking after those who need it most.Alderney is the third largest of the five islands that make up the 'Bailiwick' of Guernsey, not far from the French coast. The island boasts elegant beaches, historic fortifications, and a small castleAlderney offers a relaxed way of life, in a safe environment, where quality time is easy to find and where a beach or stunning cliff top view is at the end of every road and path. Offering a great selection of places to eat, a fascinating history and unique wildlife and birdlifeTake a look at this short, informative video on life in Alderney - here.The States of Guernsey (including Alderney) has adopted the AfC banding system, but have applied their own salary scale.The current Band 5 salary range is £29,348 to £34,356 plus an annual bonus of £1,605 and higher unsocial hours enhancements; 36% evening/Saturday and 72% Sunday/BH.Annual leave starts at 36 days up to 42 days with full credit for NHS service for annual leave and sick leave.Person requirements:An experienced Healthcare Assistant At least one year experience in both General Medicine and Elderly Care Completion of an NVQ3 qualification in Adult Health & Social CareA very flexible approach to a totally unique rural and remote setting and a willingness to rotate to all parts of the hospital as required. Eligibility to undertake employment in the UK, not requiring sponsorship.The benefits of working for the States of Guernsey (incl. Alderney) include: - A higher-than-UK salary. – A generous bonus scheme; £1,605 annually - A flat rate 20% income tax. - No Council tax or VAT- Provision of Staff Accommodation approx £500 per month - A permament relocation package for those wishing to take up a private rental property - A continental lifestyle, where the people are friendly, and crime is very low. *Full T&C in relocation directiveJarrodean is a leading healthcare recruitment partner with particular expertise in the placement of the full range of Nursing staff.As a nurse-led consultancy, our detailed understanding of the unique challenges of Remote/Island Nursing places us in an excellent position to match your skills with the specific requirements of our Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Applications are invited from commited and experienced Registered Nurses, Allied Health Professionals or Social Workers to lead the Supported Living team as Band 7 Manager within Adult Learning Disabilites Service on the beautiful Island of Guernsey, in the Channel Islands.In the Supported Living Service, Service Users have a range of care and support services delivered to their door from an on-site care and support team. The Supported Living Team promote active support and independence within the scheme, in people’s homes and in the wider community. The Extra Care Scheme has amenities on site which include a restaurant and a hairdressers open to both residents and the public.Reporting to the Band 8A Service Manager you will:- Be responsible for the day to day management of a caseload of service users and staff team/s within the adult disability service- Be accountable for the ongoing review, monitoring and updating of care programmes- Be responsible and manage the allocated budget as delegated by the service manager, Adult Disability Services.- Manage a staff team supporting service users with their own tenancies. Support is provided to service users to meet their physical, social, intellectual and emotional needs. This may include mental health issues, behaviours that challenge services and/or physical disability necessitating the use of hoists etc.Guernsey provides a comprehensive and high quality Health and Social Care service to Adults with Learning Disabilities over 18 across the island.Please note; Guernsey has adopted the AfC banding system, but have applied their own salary scale, as above.The current Band 7 salary range is £55,578 to £73,085 plus an annual bonus of £1,605 and higher unsocial hours enhancements; 36% evening/Saturday and 72% Sunday/BH. (2026 salary review in process)Annual leave starts at 36 days up to 42 days with full credit for NHS service for annual leave and sick leave.The island of Guernsey is in the Channel Islands and has a population of 65,000. It has some of Britain's finest and best-kept beaches, an especially mild and sunny climate, and an offbeat, historic harbor town in St. Peter's Port, the island's capital.This unique integrated health service delivers a diverse range of services including diagnosing and treating patients in the island's acute hospital complex, and supporting people with in the wider community.Providing an excellent Learning Disabilities Service, supported by modern equipment and reliant on Healthcare professionals recruited to a high standard.Person requirements:NMC-Registered Learning Disabilities or Mental Health Nurse, or HCPC-registered Allied Health Professional or UK-registered Social Worker Significant post-graduate Adult Disabilites experience at Band 6 (or equivalent senior level) or higherCompletion of a recognised Teaching and Assessing/Mentorship qualification.To hold a current driving licenceThe benefits of working in Guernsey include: – A higher-than-UK salary. – An annual bonus of £1,605 – Registered Nurse applicants will recieve an additional £3,000 bonus on completion of two, then four years service. – A flat rate 20% income tax. – No Council tax or VAT – A relocation payment of £5,000* – Three months initial free accommodation* – On-site Staff Accommodation or a generous allowance for private rental accommodation* – A continental lifestyle, where the people are friendly, and crime is very low. *Full T&C in relocation directiveFor an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
During the Dental Nurse Apprenticeship, you will receive ongoing support, development and training to equip you with the skills and knowledge required to qualify and have a successful career in dental nursing.
Your daily activities could include:
Assisting the dentist in providing safe and effective treatments to patients, from simple check-ups to advanced specialist treatments
Providing patients with a high level of care
Setting up and cleaning surgery
Sterilising instruments
Updating patient records
Maintaining equipment
Preparing instruments and materials for various treatments
Adhering to practice policies and procedures
The use of VR Technology
During your working day, the dental practice will support you with learning the practical skills required, whilst your training provider (Aspiration Training) will teach you the theory side. Your study will be based online with regular teaching and 1-2-1 sessions. Off the job training will be given throughout your apprenticeship during paid working hours.Training:The apprenticeship provides employment and training within a dental practice to study the Level 3 dental nurse apprenticeship. The apprenticeship is designed to teach the knowledge, skills and behaviours necessary to ensure competency in all aspects of clinical duties including:
Preparing for Professional Practice in Dental Nursing
Infection Prevention and Control
First Aid and Medical Emergencies
Oral and General Health
Endodontic Treatments
Prosthetic Treatments
Radiation and Radiography
Periodontal Disease and Cavity Restoration
Health and Safety
Extractions and Minor Oral Surgery
Management of Oral Health Diseases and Dental Anatomy, Oral Health Assessments and Treatment Planning
The use of VR Technology
Upon successful completion you will be awarded the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).Training Outcome:This is a great opportunity to be trained and secure long-term employment. Once qualified, there are a number of routes for further training and development, including dental hygienist, dental therapist or dental cosmetics. Also, the opportunity for career progression into head nurse, team leader, or practice manager.Employer Description:At Rodericks Dental Partners we are committed to improving lives through quality dentistry – together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities.
Permanent “learn while you earn” role – the first step to starting a rewarding career in Dental Nursing
Learning support from a regional Trainee
Retail discounts and deals through our easy-to-use app
Extra day of annual leave for your Birthday!
Annual leave package which increases with your length of service
Uniform provided
Refer a friend scheme
Working and Training as Dental Nurse…
A dental nurse works side by side to the Dentist assisting them in a variety of NHS and Private dental procedures, ultimately making sure the patient care and experience is at its best.
As a Trainee Dental Nurse you will work in a supportive environment; we are passionate about building great teams who trust each other, work professionally, and take ownership for the success for the practice. This includes:
Assist the Dentist by providing chairside support ensuring that the correct equipment and materials are available
Provide support and assistance to a wide array of patients
Follow practice health and safety and infection control procedures
Keep the clinical areas and all equipment and instruments clean, tidy and disinfected
Accurately complete patient clinical records
Complete all clinical daily, weekly and monthly logs and checksWorking Hours :Monday to Friday 9am - 7pmSkills: Attention to detail,Organisation skills,Customer care skills,Initiative,Patience,Communication skills....Read more...
During the Dental Nurse Apprenticeship, you will receive ongoing support, development and training to equip you with the skills and knowledge required to qualify and have a successful career in dental nursing.
Your daily activities could include:
Assisting the dentist in providing safe and effective treatments to patients, from simple check-ups to advanced specialist treatments
Providing patients with a high level of care
Setting up and cleaning surgery
Sterilising instruments
Updating patient records
Maintaining equipment
Preparing instruments and materials for various treatments
Adhering to practice policies and procedures
The use of VR Technology
During your working day, the dental practice will support you with learning the practical skills required, whilst your training provider (Aspiration Training) will teach you the theory side.
Your study will be based online with regular teaching and 1-2-1 sessions.
Off the job training will be given throughout your apprenticeship during paid working hours.Training:The apprenticeship provides employment and training within a dental practice to study the Level 3 dental nurse apprenticeship.
The apprenticeship is designed to teach the knowledge, skills and behaviours necessary to ensure competency in all aspects of clinical duties including:
Preparing for Professional Practice in Dental Nursing
Infection Prevention and Control
First Aid and Medical Emergencies
Oral and General Health
Endodontic Treatments
Prosthetic Treatments
Radiation and Radiography
Periodontal Disease and Cavity Restoration
Health and Safety
Extractions and Minor Oral Surgery
Management of Oral Health Diseases and Dental Anatomy, Oral Health Assessments and Treatment Planning
The use of VR Technology
Upon successful completion you will awarded the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).Training Outcome:
This is a great opportunity to be trained and secure long-term employment
Once qualified, there are a number of routes for further training and development, including dental hygienist, dental therapist or dental cosmetics
Also, the opportunity for career progression into head nurse, team leader, or practice manager
Employer Description:At Rodericks Dental Partners we are committed to improving lives through quality dentistry – together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities.
Permanent “learn while you earn” role – the first step to starting a rewarding career in Dental Nursing
Learning support from a regional Trainee
Retail discounts and deals through our easy-to-use app
Extra day of annual leave for your Birthday!
Annual leave package which increases with your length of service
Uniform provided
Refer a friend scheme
Working and Training as Dental Nurse…
A dental nurse works side by side to the Dentist assisting them in a variety of NHS and Private dental procedures, ultimately making sure the patient care and experience is at its best.
As a Trainee Dental Nurse you will work in a supportive environment; we are passionate about building great teams who trust each other, work professionally, and take ownership for the success for the practice. This includes:
Assist the Dentist by providing chairside support ensuring that the correct equipment and materials are available
Provide support and assistance to a wide array of patients
Follow practice health and safety and infection control procedures
Keep the clinical areas and all equipment and instruments clean, tidy and disinfected
Accurately complete patient clinical records
Complete all clinical daily, weekly and monthly logs and checksWorking Hours :Monday to Friday Hours to be determined.Skills: Communication skills,Organisation skills,Customer care skills,Initiative,Patience....Read more...
During the Dental Nurse Apprenticeship, you will receive ongoing support, development and training to equip you with the skills and knowledge required to qualify and have a successful career in dental nursing.
Your daily activities could include:
Assisting the dentist in providing safe and effective treatments to patients, from simple check-ups to advanced specialist treatments
Providing patients with a high level of care
Setting up and cleaning the surgery
Sterilising instruments
Updating patient records
Maintaining equipment
Preparing instruments and materials for various treatments
Adhering to practice policies and procedures
The use of VR Technology
During your working day, the dental practice will support you with learning the practical skills required, whilst your training provider (Aspiration Training) will teach you the theory side. Your study will be based online with regular teaching and 1-2-1 sessions. Off-the-job training will be given throughout your apprenticeship during paid working hours.Training:The apprenticeship provides employment and training within a dental practice to study the Level 3 dental nurse apprenticeship. The apprenticeship is designed to teach the knowledge, skills and behaviours necessary to ensure competency in all aspects of clinical duties, including: -
Preparing for Professional Practice in Dental Nursing
Infection Prevention and Control
First Aid and Medical Emergencies
Oral and General Health
Endodontic Treatments
Prosthetic Treatments
Radiation and Radiography
Periodontal Disease and Cavity Restoration
Health and Safety
Extractions and Minor Oral Surgery
Management of Oral Health Diseases and Dental Anatomy, Oral Health Assessments and Treatment Planning
The use of VR Technology
Upon successful completion, you will be awarded the relevant qualification to apply for professional registration as a dental nurse with the General Dental Council (GDC).Training Outcome:This is a great opportunity to be trained and secure long-term employment. Once qualified, there are a number of routes for further training and development, including dental hygienist, dental therapist or dental cosmetics. Also, the opportunity for career progression into head nurse, team leader, or practice manager.Employer Description:At Rodericks Dental Partners we are committed to improving lives through quality dentistry – together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities.
Permanent “learn while you earn” role – the first step to starting a rewarding career in Dental Nursing
Learning support from a regional Trainer
Retail discounts and deals through our easy-to-use app
Extra day of annual leave for your Birthday!
Annual leave package which increases with your length of service
Uniform provided
Refer a friend scheme
Working and Training as Dental Nurse…
A dental nurse works side by side to the Dentist assisting them in a variety of NHS and Private dental procedures, ultimately making sure the patient care and experience is at its best.
As an Apprentice Dental Nurse you will work in a supportive environment; we are passionate about building great teams who trust each other, work professionally, and take ownership for the success for the practice. This includes:
Assist the Dentist by providing chairside support ensuring that the correct equipment and materials are available
Provide support and assistance to a wide array of patients
Follow practice health and safety and infection control procedures
Keep the clinical areas and all equipment and instruments clean, tidy and disinfected
Accurately complete patient clinical records
Complete all clinical daily, weekly and monthly logs and checksWorking Hours :Monday to Friday. Hours to be determined.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Patience....Read more...
During the Dental Nurse Apprenticeship, you will receive ongoing support, development and training to equip you with the skills and knowledge required to qualify and have a successful career in dental nursing.
Your daily activities could include:
Assisting the dentist in providing safe and effective treatments to patients, from simple check-ups to advanced specialist treatments
Providing patients with a high level of care
Setting up and cleaning surgery
Sterilising instruments
Updating patient records
Maintaining equipment
Preparing instruments and materials for various treatments
Adhering to practice policies and procedures
The use of VR Technology
During your working day, the dental practice will support you with learning the practical skills required, whilst your training provider (Aspiration Training) will teach you the theory side.
Your study will be based online with regular teaching and 1-2-1 sessions.
Off the job training will be given throughout your apprenticeship during paid working hours.Training:The apprenticeship provides employment and training within a dental practice to study the Level 3 dental nurse apprenticeship.
The apprenticeship is designed to teach the knowledge, skills and behaviours necessary to ensure competency in all aspects of clinical duties including:
Preparing for Professional Practice in Dental Nursing
Infection Prevention and Control
First Aid and Medical Emergencies
Oral and General Health
Endodontic Treatments
Prosthetic Treatments
Radiation and Radiography
Periodontal Disease and Cavity Restoration
Health and Safety
Extractions and Minor Oral Surgery
Management of Oral Health Diseases and Dental Anatomy, Oral Health Assessments and Treatment Planning
The use of VR Technology
Upon successful completion you will awarded the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).Training Outcome:
A passion and desire to work within the dental sector is essential and to not be put off at the sight of blood. If you using public transport to get to the practice, please ensure you have researched the route and that a regular service is available
It is also a requirement to have a course of Hepatitis B vaccines and a clear enhanced DBS
Employer Description:At Rodericks Dental Partners we are committed to improving lives through quality dentistry – together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities.
Permanent “learn while you earn” role – the first step to starting a rewarding career in Dental Nursing
Learning support from a regional Trainee
Retail discounts and deals through our easy-to-use app
Extra day of annual leave for your Birthday!
Annual leave package which increases with your length of service
Uniform provided
Refer a friend scheme
Working and Training as Dental Nurse…
A dental nurse works side by side to the Dentist assisting them in a variety of NHS and Private dental procedures, ultimately making sure the patient care and experience is at its best.
As a Trainee Dental Nurse you will work in a supportive environment; we are passionate about building great teams who trust each other, work professionally, and take ownership for the success for the practice. This includes:
Assist the Dentist by providing chairside support ensuring that the correct equipment and materials are available
Provide support and assistance to a wide array of patients
Follow practice health and safety and infection control procedures
Keep the clinical areas and all equipment and instruments clean, tidy and disinfected
Accurately complete patient clinical records
Complete all clinical daily, weekly and monthly logs and checksWorking Hours :Monday to Friday Hours to be determined.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Patience....Read more...
During the Dental Nurse Apprenticeship, you will receive ongoing support, development and training to equip you with the skills and knowledge required to qualify and have a successful career in dental nursing.
Your daily activities could include:
Assisting the dentist in providing safe and effective treatments to patients, from simple check-ups to advanced specialist treatments
Providing patients with a high level of care
Setting up and cleaning surgery
Sterilising instruments
Updating patient records
Maintaining equipment
Preparing instruments and materials for various treatments
Adhering to practice policies and procedures
The use of VR Technology
During your working day, the dental practice will support you with learning the practical skills required, whilst your training provider (Aspiration Training) will teach you the theory side. Your study will be based online with regular teaching and 1-2-1 sessions. Off the job training will be given throughout your apprenticeship during paid working hours.Training:The apprenticeship provides employment and training within a dental practice to study the Level 3 dental nurse apprenticeship. The apprenticeship is designed to teach the knowledge, skills and behaviours necessary to ensure competency in all aspects of clinical duties including:
Preparing for Professional Practice in Dental Nursing
Infection Prevention and Control
First Aid and Medical Emergencies
Oral and General Health
Endodontic Treatments
Prosthetic Treatments
Radiation and Radiography
Periodontal Disease and Cavity Restoration
Health and Safety
Extractions and Minor Oral Surgery
Management of Oral Health Diseases and Dental Anatomy, Oral Health Assessments and Treatment Planning
The use of VR Technology
Upon successful completion you will awarded the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).Training Outcome:This is a great opportunity to be trained and secure long-term employment. Once qualified, there are a number of routes for further training and development, including dental hygienist, dental therapist or dental cosmetics. Also, the opportunity for career progression into head nurse, team leader, or practice manager.Employer Description:At Rodericks Dental Partners we are committed to improving lives through quality dentistry – together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities.
Permanent “learn while you earn” role – the first step to starting a rewarding career in Dental Nursing
Learning support from a regional Trainee
Retail discounts and deals through our easy-to-use app
Extra day of annual leave for your Birthday!
Annual leave package which increases with your length of service
Uniform provided
Refer a friend scheme
Working and Training as Dental Nurse…
A dental nurse works side by side to the Dentist assisting them in a variety of NHS and Private dental procedures, ultimately making sure the patient care and experience is at its best.
As a Trainee Dental Nurse you will work in a supportive environment; we are passionate about building great teams who trust each other, work professionally, and take ownership for the success for the practice. This includes:
Assist the Dentist by providing chairside support ensuring that the correct equipment and materials are available
Provide support and assistance to a wide array of patients
Follow practice health and safety and infection control procedures
Keep the clinical areas and all equipment and instruments clean, tidy and disinfected
Accurately complete patient clinical records
Complete all clinical daily, weekly and monthly logs and checksWorking Hours :Monday to Friday, hours to be determinedSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills....Read more...
During the Dental Nurse Apprenticeship, you will receive ongoing support, development and training to equip you with the skills and knowledge required to qualify and have a successful career in dental nursing.
Your daily activities could include:
Assisting the dentist in providing safe and effective treatments to patients, from simple check-ups to advanced specialist treatments
Providing patients with a high level of care
Setting up and cleaning surgery
Sterilising instruments
Updating patient records
Maintaining equipment
Preparing instruments and materials for various treatments
Adhering to practice policies and procedures
The use of VR Technology
During your working day, the dental practice will support you with learning the practical skills required, whilst your training provider (Aspiration Training) will teach you the theory side. Your study will be based online with regular teaching and 1-2-1 sessions. Off the job training will be given throughout your apprenticeship during paid working hours.Training:During the Dental Nurse Apprenticeship, you will receive ongoing support, development and training to equip you with the skills and knowledge required to qualify and have a successful career in dental nursing.
Your daily activities could include:
Assisting the dentist in providing safe and effective treatments to patients, from simple check-ups to advanced specialist treatments
Providing patients with a high level of care
Setting up and cleaning surgery
Sterilising instruments
Updating patient records
Maintaining equipment
Preparing instruments and materials for various treatments
Adhering to practice policies and procedures
The use of VR Technology
During your working day, the dental practice will support you with learning the practical skills required, whilst your training provider (Aspiration Training) will teach you the theory side. Your study will be based online with regular teaching and 1-2-1 sessions. Off the job training will be given throughout your apprenticeship during paid working hours.Training Outcome:This is a great opportunity to be trained and secure long-term employment. Once qualified, there are a number of routes for further training and development, including dental hygienist, dental therapist or dental cosmetics. Also, the opportunity for career progression into head nurse, team leader, or practice manager.Employer Description:At Rodericks Dental Partners we are committed to improving lives through quality dentistry – together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities.
Permanent “learn while you earn” role – the first step to starting a rewarding career in Dental Nursing
Learning support from a regional Trainee
Retail discounts and deals through our easy-to-use app
Extra day of annual leave for your Birthday!
Annual leave package which increases with your length of service
Uniform provided
Refer a friend scheme
Working and Training as Dental Nurse…
A dental nurse works side by side to the Dentist assisting them in a variety of NHS and Private dental procedures, ultimately making sure the patient care and experience is at its best.
As a Trainee Dental Nurse you will work in a supportive environment; we are passionate about building great teams who trust each other, work professionally, and take ownership for the success for the practice. This includes:
Assist the Dentist by providing chairside support ensuring that the correct equipment and materials are available
Provide support and assistance to a wide array of patients
Follow practice health and safety and infection control procedures
Keep the clinical areas and all equipment and instruments clean, tidy and disinfected
Accurately complete patient clinical records
Complete all clinical daily, weekly and monthly logs and checksWorking Hours :Monday to Friday
Hours to be determinedSkills: Communication skills,Customer care skills,Attention to detail,Patience....Read more...
Applications are invited from experienced General Nurse seeking a totally unique opportunity to join the team at the small Hospital on the beautiful Isle of Alderney, in the Channel Islands.The Hospital is the only healthcare facility on the island delivering a range of healthcare services for the 2,300 people of Alderney.Supported by local GP's, the small but vital hospital has 14 continuing-care beds and 8 general-care beds that are used for mostly general medical and some minor injuries admissions.Acutely-ill, Maternity and Paediatric patients are treated in nearby Guernsey who send a critical care team if neccessary to stabilise and transfer.This is an exciting and varied role, where you will have time to care for your patients. You will rotate across all areas of care including; admissions, general inpatients, elderly care and treatment room.You will act as a supervisor to nursing auxiliaries, and support new qualified staff in post.You will quickly become integral to the very fabric of the island, looking after those who need it most. Alderney is the third largest of the five islands that make up the 'Bailiwick' of Guernsey, not far from the French coast. The island boasts elegant beaches, historic fortifications, and a small castleAlderney offers a relaxed way of life, in a safe environment, where quality time is easy to find and where a beach or stunning cliff top view is at the end of every road and path. Offering a great selection of places to eat, a fascinating history and unique wildlife and birdlifeTake a look at this short, informative video on life in Alderney - here.The States of Guernsey (including Alderney) has adopted the AfC banding system, but have applied their own salary scale.The current Band 5 salary range is £38,744 to £49,970 plus an annual bonus of £1,605 and higher unsocial hours enhancements; 36% evening/Saturday and 72% Sunday/BH.There is an additional £3,000 bonus payable on your 2nd and 4th year anniversaries.Annual leave starts at 36 days up to 42 days with full credit for NHS service for annual leave and sick leave.Person requirements:Registered Nurse with full registration with the NMC.At least two years UK post-registration experience with at least one year in Acute/General Medicine A very flexible approach to a totally unique rural and remote setting and a willingness to rotate to all parts of the hospital as required. The benefits of working for the States of Guernsey (incl. Alderney) include: - A higher-than-UK salary. – A generous bonus scheme; £1,605 annually and an additional £3,000 at completion of 2 & 4 years (ongoing annual bonus thereafter) - A flat rate 20% income tax. - No Council tax or VAT - A relocation payment of £6,600*- Three months free on-site Staff Accommodation or a generous allowance for private rental accommodation* - A continental lifestyle, where the people are friendly, and crime is very low. *Full T&C in relocation directiveJarrodean is a leading healthcare recruitment partner with particular expertise in the placement of the full range of Nursing staff.As a nurse-led consultancy, our detailed understanding of the unique challenges of Remote/Island Nursing places us in an excellent position to match your skills with the specific requirements of our Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
The duties and responsibilities to be undertaken may include any or all the items in the following list. Duties may be varied from time to time under the direction of the manager, dependent on current and evolving workloads and staffing levels:
Duties of the post:
Covering reception, meeting, and greeting patients
Taking telephone queries and booking of appointments
Working in the admin office within the staff team on a rotation basis, under the guidance of the Reception Manager
Logging a variety of information into patient records using a purpose-built clinical system
Provide a confidential, efficient, timely and accurate administration service
Using Excel and Word to perform specific tasks set by the Operations Manager
Scanning incoming correspondence into patients’ electronic records via the clinical system
Providing general administrative support such as filing, photocopying, and general letters and any other duties appropriate to the role
Working in the reception office within the staff team on a rotation basis, under the guidance of the Reception SupervisorLogging patient arrivals, booking appointments, and utilising the full range of services provided with the electronic appointments system (training will be provided)
Dealing with patients face-to-face in a professional manner.Calling patients with reminders/results etc.
Contacting patients by e-mail/letter with reminders/results
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the Management Team which are relevant to your role within the company to meet the overall business needs. The role will evolve as time and duties progress.Training:
You will be completing the Level 3 Business Administrator Advanced Apprenticeship Standard with Darlington Borough Council Learning & Skills, Darlington
The Business Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of on-line, anytime learning and expert-led classroom training covering core topics
Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles
Training Outcome:
Successful completion of the apprenticeship could lead to full-time employment and additional training
Employer Description:Bewicke Medical Centre is a well‑established GP practice located in Wallsend, serving a large and diverse patient community across Howdon, Willington Quay and parts of the wider North Tyneside area. The practice supports around 9,300–10,000 registered patients and offers a wide range of high‑quality primary care services.
As a training practice, Bewicke Medical Centre hosts foundation doctors and medical students each year, creating a supportive learning environment for developing healthcare professionals. The centre delivers a broad range of clinical services, including child health and development, primary care counselling, long‑acting reversible contraception (LARC), minor surgery, and learning disability health checks—all provided on site to meet the needs of the local population.
The practice is rated “Good” by the Care Quality Commission (CQC), demonstrating its commitment to safe, effective and patient‑centred care.With a dedicated team of GPs, nurses, healthcare assistants and support staff, Bewicke Medical Centre is focused on providing accessible, compassionate and efficient care.
The practice also supports modern NHS services such as the Electronic Prescription Service, making it easier for patients to manage medications. As part of the North Tyneside community, the centre prides itself on maintaining strong patient relationships, offering convenient appointment systems, and ensuring the surgery is accessible to all, including offering disabled parking and general onsite parking.Working Hours :Four and a half days per week, Monday to Friday, between the hours of 8.00am and 6.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
This is a fantastic and unique opportunity to embark on a journey towards a great career.
Starting as an Optical Assistant apprentice with future opportunities for career progression, you will be supported with loads of great, fun, and interactive training.
You will use these exciting new skills in your day-to-day job, where you will gain customer service skills, knowledge in optical support, and develop behaviour suitable for working in an optical practice.
Those with a flair for fashion will love the new frames coming in, and if it's your forte, you may even get involved in meeting frame reps and helping choose the new ranges.
If you are more technical, you will get to learn lots of information about lenses and measurements, then transform that information into jargon-free, easy-to-understand, customer-friendly language.
It's all about teamwork in an optician's practice. There are many roles, but you support each other to ensure your customers get the best experience possible. Optical assistants are a very important part of any optical practice and crucial to the customer journey. Individuals with a real passion for both healthcare and retail thrive in this role, as it's perfect for those who love to make a real difference in other people's lives.
The duties within this role include:
Greeting customers in a professional and friendly manner as they enter the practice
Interpreting and understanding a clinically issued prescription, its effects on the eye, and the customer's vision
Helping customers select spectacle frame(s) that are suitable in terms of comfort, looks good and fits lifestyle requirements
Be able to explain the features and benefits of particular frames, using non-technical customer-friendly language
Measuring the frames and ensuring they are a suitable size for a customer and can accommodate their lenses
Adjusting customers spectacle frames using the correct tools to ensure stability and comfort
Basic frame repairs
Have a good knowledge of Ophthalmic lenses, tints and coatings to be able to meet visual / lifestyle requirements
Ordering prescription glasses and contact lenses in for the customer
Correct completion of NHS paperwork and written records in-line with company procedures
Making follow-up appointments for customers
Use a focimeter to find the prescription from spectacles
Communicate contact lenses suitability, features and benefits
Carrying out pre-screening tests such as retinal imaging and pressure and visual field-testing
Explaining offers and products to customers
Taking payments from customers
Being able to problem-solve with basic optical concerns
Understanding business KPIs and how they affect the practice's profitability
Training Outcome:The successful candidate will work towards achieving a Level 3 qualification in optics and gain experience in a busy optical practice.
Upon completion of the Level 3 qualification, you will be an experienced and qualified optical assistant, and as such, you can continue building up skills that will always be in demand. Career breaks and part-time working are often possible.
You could go on to acquire higher level optical qualifications such as:
Ophthalmic Dispensing – become a qualified Dispensing Optician
Contact lens Optician - fit Contact lenses
Low vision specialist - help people where traditional spectacles will not suffice. Supply low vision aids, magnifiers, advice on improving contrast and on other non-optical aids such as bump-ons
Optometry courses – carry out full eye examinations and issue prescriptions
Clinical representative – visiting practices introducing new frame ranges and ophthalmic lenses
In-practice trainer – you could use your knowledge to train others
Other non-clinical roles:
Practice Management – you could complete a management course
Practice ownership – you could go into business yourself, a partnership or franchise
Employer Description:Sacred Eyes is an optical company based in Woolwich.Working Hours :Monday - Saturday, between 08:50 - 17:00Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Key duties and responsibilities:
In addition to the Theatre Support Worker role, as an apprentice the learner will be working towards an HCPC registered ODP role with duties that will include: Pre-Operative
Setting up theatres for the next day’s list
Providing support for the surgical team
Supporting the peri-operative team in sending for and collecting patients in accordance with Trust policy using the 6 point check system as documented
Assisting the anaesthetic team
Intra-operative
Delivering a high standard of individualised personal care to patients, promoting their dignity and safety at all times
Having knowledge of the surgeon’s preferences and the procedure being undertaken to ensure ability to provide suitable assistance, i.e. operations involving imaging / x-ray need lead gowns, keyhole surgeries require stacks etc
Using initiative and knowledge of procedure to anticipate items and equipment needed by surgical / anaesthetic team
Responding appropriately to clinical emergencies to ensure patients receive appropriate care i.e. can locate emergency buzzer and can react to emergency requests appropriately
Maintaining accurate recording of data on Epic, operating registers and traceability systems, under the supervision of the red hat
Assisting the anaesthetic team
Acting as a Circulating Practitioner
Assist with the moving, handling and positioning of patients in accordance with the Trust’s Moving and Handling policy
Post-operative
Cleaning of theatres at end of surgery
Dispose of clinical waste safely and appropriately in line with Trust policy
Ensure the back corridor of theatres are tidy, stock up area including any associated trollies
Return instruments to designated places in the storeroom after cases
Set up theatres for next day’s list – kitting, instruments and equipmentFor a full list of duties, please go to the CUH website: ADD BITLY LINK WHEN LIVE ON CUH WEBSITE
Training:You will study a Level 6 Operating Department Practitioner Degree Apprenticeship
Training includes:
Coaching sessions
Independent research
In-house training including systems training
Learner support to write assignments
Lectures/workshops
Team meetings
Shadowing & mentoring
On-line learning led by CUH/training provider (during paid hours)
Role play
Simulation exercises
Completion of ‘off the job training log’ e-portfolio
Departmental rotation
Time to complete reflective journal
Training Outcome:
Apprentices will be required to complete the BSc (Hons) Operating Department Practitioner programme approved by the Health & Care Professions Council (HCPC) and accredited by the College of Operating Department Practitioners
Upon registering with the HCPC, you are guaranteed a job as a Band 5 ODP at Cambridge University Hospitals
Come and join us and be supported to earn as you learn whilst undertaking a nationally recognised qualification with a starting apprenticeship salary of £24,937
Employer Description:Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.Working Hours :Includes shift work and some weekends to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Time management,Enthusiastic,Positive work ethic,Keen to learn,Understand confidentiality,Motivation,Punctuality....Read more...
Rehabilitation Engineering TechnicianSalary £26,240 - £31,671 FTE depending on skills and experience (£13.42-£16.20/hour)Location: Woking (Surrey) Free on-site parkingFull-time – 37.5 hours pw (part time hours considered)We have a fantastic opportunity for a Wheelchair Service Rehabilitation Engineering Technician to join our Surrey Wheelchair Service team.The Wheelchair Service supports people in the Surrey and North East Hampshire area who require mobility equipment to achieve and maintain their lifestyle choices. This rewarding role provides a unique opportunity to work with service users of all ages and would suit someone with experience of working in a posture and mobility service who has some knowledge of manual and powered wheelchairs, but it is open to candidates with other relevant experience.Ross Care is a leading provider of Healthcare Services. Our clinical teams work closely with NHS and Social Care Organisations, providing a service that emphasises quality and puts the service user experience at the heart of what we do.Ross Care has a track record in developing healthcare staff and progressing their careers.The role:
You will provide technical support to clinical and non-clinical colleagues in the service.Under the supervision of registered healthcare professionals, you will:
Support with assessing the mobility and postural needs of adults and children.Adjust and assemble equipment.Demonstrate, set up and hand over wheelchairs and accessories.Manage your own caseload in clinics and community visits.Liaise with suppliers to develop detailed knowledge of their products.Assess for basic mobility equipmentProgramme wheelchair controls
You will work with clinical and operational colleagues to deliver contractual service performance of a high quality that demonstrates a personalised approach with measured outcomes.You will support with evaluations of new and existing equipment.You will be involved in audit and in obtaining service user feedback.You will provide support for internal and external training programmes.You will undertake and document all necessary risk assessments and corresponding risk management, relating to (but not limited to) equipment provision, safeguarding, moving and handling, infection control etc.Support Clinicains with ordering parts, repairs and quality management.Show high level of competence using internal IT system (BEST) to manage clients through the pathway from initial assessment to provision.
About you:
You will be a highly motivated individual with excellent organisational and communication skills, able to work effectively in a multi-disciplinary team.
Strong interpersonal and diplomacy skills combined with the ability to manage a significant and varied workload are essential.You will have a track record of using your practical skills to solve clinical and technical problems.You should be proficient in the use of hand tools, including hand power tools, and be competent to operate appropriate workshop equipment.Experience of working with patients with long term or deteriorating medical conditions would be advantageous.You will be confident in the use of digital systems and software for record-keeping.You must have GCSE Maths and English at Grade 4 or above plus NVQ level 3 or T levels in a relevant area.An engineering qualification at Level 4 or Level 5 would be desirable. Without this, we may require you to complete a Level 4 qualification. You must hold a full current UK driving licence for a manual transmission vehicle for a minimum of 1 year and be willing to drive Ross Care vehicles (vans) as necessary.Because of your role, you will be subject to an enhanced Disclosure and Barring Service (DBS) check.Experience of wheelchairs desirable but full training will be provided
To find out more about this Rehabilitation Engineering Technicianopportunity, contact us to request a full Job Description and don’t forget to include your CV!Rewards & Benefits:
Salary £26240 - £31671 (WTE), depending on skills and experience.Working Hours 37.5 hours / week (Monday to Friday) Company Pension Scheme25 days holiday (plus Bank Holidays).Life AssuranceFree on-site parking
INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Key duties and responsibilities:
Gain work experience as a receptionist and in clerical and administrative procedures
To support the clerical team across the different modalities in Imaging
To assist with the day-to-day work on reception including meeting, greeting registering new patients and checking in patients on EPIC
Entering referrals on the system
Booking patient appointments
Perform basic administrative tasks including upkeep of records. This could include photocopying, printing, scanning, preparation and circulation of documents
To use IT systems in line with the Trust policies and procedures on data protection and confidential filing system both manually and electronically
To assist with communications by responding appropriately to telephone, email and other enquiries
To undertake any other clerical duties as required
Provide comprehensive support to senior team including diary management, coordinating and arranging meetings and taking minutes
Rotation through other admin areas within Radiology to gain knowledge and understanding of the Imaging service as a whole
Communication Requirements:
To modify and adapt communication methods to a range of situations using appropriate verbal or communication skills effectively
To welcome and treat everyone (patients, relatives and colleagues within the Trust) in a friendly and courteous manner, presenting a good image of yourself through your attitude, behaviour and appearance
Liaise with colleagues regarding matters outside of your control
Liaising with other Modalities within Imaging and working in those areas in a similar role as required
Email correspondence with patients, their representatives, colleagues within the Trust or outside providers
Additional Requirements:
To use decision making skills and prioritise your workload, adapting to changing needs and updating skills as required
To follow standard operation procedures and processes, which include competency standards
To produce work of the quality and quantity required, ensuring that standards of the Trust and the department are met
Ensuring that deadlines are met and that all appointments are within the Government and Trust target times
To ensure that the working environment is safe and of a professional appearance. Taking appropriate action to report any problems; organising repairs/collection of waste and go to maintain efficient and effective use of resources
To work effectively and efficiently, recommending alternative ways of working and to share ideas with others in order to improve service delivery and transformation.
Training:
Come and join us and be supported to earn as you learn whilst undertaking a nationally recognised qualification
You will study a Customer Service Practitioner Level 2 qualification over 18 months
You will receive a minimum of 6 hours of your work time completing ‘Off the Job’ (OTJ) training. This time will be allocated to you to complete either in work or you may study from home (at manager’s discretion)
Additional training will be given in the workplace
Training Outcome:
Towards the end of the apprenticeship contract, you will have gained the knowledge and experience to enable you to apply for your next step in employment
You will be supported by a dedicated apprenticeship team to do this. We have a high percentage of previous apprentices who have successfully gained further employment with us with opportunities to gain higher qualifications
Employer Description:Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.Working Hours :Monday to Friday, normal office hours, times to be discussed and agreed (i.e., 8.00am to 4.00pm / 8.30am to 4.30pm / 9.00am to 5.00pm).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Patience,Enthusiasm,Positive work ethic,Keen to learn,Motivated,Flexible,Understand confidentiality,Punctual....Read more...
As a Dental Receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed
Booking and amending appointments, answering the phone, updating patient records
To answer the telephone promptly and in the prescribed manner
Ensure that the answer machine messages are switched on and off at the relevant times of the day
Check the telephone for messages that may have been left and return the calls as required
Ensure the reception emails are checked frequently and all emails responded to
Accurately update and protect patient information including on the patient electronic database
Book next appointments before the patient leaves the practice
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls
Ensure that the appointment system is efficient and accurate
Ensure the appointments books are kept full as possible
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments
Accessing sensitive information whilst always maintaining patient confidentiality
Ensuring patients are aware of the dental services and products we offer
Build and nurture great working relationships with the clinical team and practice team
Be actively involved in the smooth running of the practice by working well with the practice team
Work at other practice locations from time to time as required
Role model the Riverdale Values 'Be the Best We Can Be, Do the Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy
Record lab work back when returned to the practice from the lab
Send out ‘Failed to attend’ letters the same day to the relevant patients
Record and send out patient recalls
Manage open courses as directed by the Practice Manager
Organise stock supplies and control for reception
Remove safely any hazards from the waiting area (e.g., stock deliveries)
Ensure all relevant forms for NHS and private are completed
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 12-month Apprenticeship, you will have obtained your Customer Service Practitioner Apprenticeship Level 2.Training Outcome:There is a possibility of being offered a full-time role after successful completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday - Friday (08:15 - 17:30)Skills: Attention to Detail,Customer Care Skills,....Read more...
Field Service EngineerSalary up to £27,248 dependent on experienceWheelchair Service Centre, Chessington, KT9 1HF – Full UK driving licence EssentialFull time hoursJob purpose:The field Service Engineer will enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work both out in the field and in the workshop delivering, collecting, repairing, and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis. The Areas this Field Service Engineer role is covering is the Chessington Area.Key Responsibilities:
Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Once fully trained undertake out of hours responsibility when rostered.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.ensure the vehicle safety check and the van check sheet are done each weekMaintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriateBe responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role.Maintaining a clean and tidy workshop and working in a way to ensure all Company Health and Safety procedures are adhered to.Repair and service equipment to the agreed standard.P.D.I. chairs for delivery by M.S.E.Moving and handling of equipment and accessories following handling guidelines
Qualifications:
Full UK driving licenceSuccessful enhanced DBS checkGeneral workshop knowledgeBasic electrical knowledge including 12v/24v D.C. systemsAble to move and handle loads and equipment safelyExperience of face-to-face customer contact.Previous delivery driver experienceAn awareness and understanding of people with disabilitiesFlexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographsGood written and verbal communication skills.Ability to relay clear instructions to clients.Awareness of hand-held scanners.
Physical demands of the job:
Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingworking in confined workspace if the job necessitates (installing equipment in small toilet areas or bathrooms)Use of ramps and any other agreed moving equipment.
Most challenging/difficult part of the role:
Flexible working/responsive to changing priorities as set by Line Manager or Customer Service teamCommitting to being available for short notice overtime necessitated by emergency response requirementsResponsibility of out of hour’s duties.
Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable.Interested in this Field Service Engineer role in Chessington? Apply now with your updated CV. INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
We are searching for a hybrid-working Product Owner, Product Manager or Product Leader to join a market leading software solution business, someone to be accountable for the development and delivery of a complex software application and solution.
The role is offered as hybrid-working - you will be required in the office 2-days per week. The client’s office is based near to Exeter in East Devon so you MUST therefore be located a commutable distance from the area to be considered for the role, or you will be in a position to relocate to the area. Please note, this is NOT a remote role.
With a technical product delivery background or experience gained from working within Healthcare, the NHS or a Primary Care setting as a Practice Administrator, Product Owner or a Product Manager, you will have in-depth workflow experience. Any experience of software solutions and applications across hospitals, GP practices, pharmacies and wider healthcare systems would be a distinct advantage but is NOT essential.
As a Product Owner, Product Manager or Product Lead you will collaborate with the various internal and external stakeholders and a cross-functional Solution Team to identify market needs, develop user-centric solutions and coordinate product delivery.
You will take ownership of backlog and delivery for a B2B SaaS clinical support product used by healthcare teams and professionals to make time-critical and safety-critical decisions.
You will promote a product-led approach, you will engage directly with customers and identify opportunities to deliver innovative solutions that directly address customer needs.
You will be responsible for: -
Developing a product roadmap that reflect the end-to-end value of the product.
Managing product feature requests and bug fix backlogs.
Communicating product concepts and design ideas to internal and external stakeholders.
Ensuring products are responsive to customer needs.
Evaluating the success of new product releases and evidence the associated value.
You will be responsible for communicating and collaborating with internal and external stakeholders to elicit exact requirements and determine priorities.
You will partner with engineering and UX from discovery through to delivery cover areas including, problem framing, solution and release.
You will turn insights into clear requirements, user stories, acceptance criteria, and release notes.
You will use AI tools responsibly to improve productivity.
To join our client as a Product Owner / Product Manager you require the following: -
Experience working as a Product Owner, Product Manager, Product Lead or Primary Care Practice Administrator.
Excellent analytical and research skills.
A curious mindset and desire to engage with market stakeholders to understand problems.
Strong problem-solving abilities and strong research and discovery skills.
Excellent listening, verbal and written communication skills.
Strong influencing and negotiation skills when dealing with key stakeholders, both internally and externally.
It would be beneficial to have experience of working in a software development organisation.
Collaborating with the delivery and product teams at all stages within iterations.
Using a range of techniques to capture requirements and make sure the user recommendations are accommodated with the product epics.
Participating fully in product workshops, refinement planning and sprint backlog prioritisation.
Experience of project management and any relevant qualifications such as Agile, SAFe, Scrum and Prince2 is beneficial.
What Is being offered: -
Very Competitive Salary.
Bonus Scheme.
Opportunity to work in a flexible way (hybrid working options are available - 2-days per week in the office).
Great holiday Allowance - 33 days (including options to buy 5 more days leave if needed).
Healthcare Options.
Annual Allowance for Personal Health and Well-being.
Enhanced Pension
Life Assurance/Insurance.
Training programmes.
And much more!
KEYWORDS Product Owner, Product Manager, Product Architect, Product Leader, Application Development, Solution Development, Solution Delivery, Requirements Capture, Backlog, Epics, Agile, AI Tools
Please note, to be considered for this role you MUST have the Right to Work in the UK long-term without Company Sponsorship. Our client is unable to sponsor overseas candidates on this occasion.
Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.....Read more...
Field Service EngineerSalary up to £27,248 dependent on experienceWheelchair Service Centre, Chessington, KT9 1HF – Full UK driving licence EssentialFull time hoursJob purpose:The field Service Engineer will enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work both out in the field and in the workshop delivering, collecting, repairing, and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis. The Areas this Field Service Engineer role is covering is the Chessington Area.Key Responsibilities:
Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Once fully trained undertake out of hours responsibility when rostered.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.ensure the vehicle safety check and the van check sheet are done each weekMaintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriateBe responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role.Maintaining a clean and tidy workshop and working in a way to ensure all Company Health and Safety procedures are adhered to.Repair and service equipment to the agreed standard.P.D.I. chairs for delivery by M.S.E.Moving and handling of equipment and accessories following handling guidelines
Qualifications:
Full UK driving licenceSuccessful enhanced DBS checkGeneral workshop knowledgeBasic electrical knowledge including 12v/24v D.C. systemsAble to move and handle loads and equipment safelyExperience of face-to-face customer contact.Previous delivery driver experienceAn awareness and understanding of people with disabilitiesFlexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographsGood written and verbal communication skills.Ability to relay clear instructions to clients.Awareness of hand-held scanners.
Physical demands of the job:
Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingworking in confined workspace if the job necessitates (installing equipment in small toilet areas or bathrooms)Use of ramps and any other agreed moving equipment.
Most challenging/difficult part of the role:
Flexible working/responsive to changing priorities as set by Line Manager or Customer Service teamCommitting to being available for short notice overtime necessitated by emergency response requirementsResponsibility of out of hour’s duties.
Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable.Interested in this Field Service Engineer role in Chessington? Apply now with your updated CV. INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Field Service EngineerSalary up to £27,248 dependent on experienceWheelchair Service Centre, Chessington, KT9 1HF – Full UK driving licence EssentialFull time hoursJob purpose:The field Service Engineer will enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work both out in the field and in the workshop delivering, collecting, repairing, and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis. The Areas this Field Service Engineer role is covering is the Chessington Area.Key Responsibilities:
Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.Ensure any PPE supplied for use in carrying out your duties is used as instructed.Once fully trained undertake out of hours responsibility when rostered.Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.ensure the vehicle safety check and the van check sheet are done each weekMaintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered.Prioritise and organise your workload, referring to Line Manager as and when appropriateBe responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.Agree to undertake all training offered that is necessary to maintain the skills required for this role.Maintaining a clean and tidy workshop and working in a way to ensure all Company Health and Safety procedures are adhered to.Repair and service equipment to the agreed standard.P.D.I. chairs for delivery by M.S.E.Moving and handling of equipment and accessories following handling guidelines
Qualifications:
Full UK driving licenceSuccessful enhanced DBS checkGeneral workshop knowledgeBasic electrical knowledge including 12v/24v D.C. systemsAble to move and handle loads and equipment safelyExperience of face-to-face customer contact.Previous delivery driver experienceAn awareness and understanding of people with disabilitiesFlexible approach to working conditions and working environment change.Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographsGood written and verbal communication skills.Ability to relay clear instructions to clients.Awareness of hand-held scanners.
Physical demands of the job:
Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingworking in confined workspace if the job necessitates (installing equipment in small toilet areas or bathrooms)Use of ramps and any other agreed moving equipment.
Most challenging/difficult part of the role:
Flexible working/responsive to changing priorities as set by Line Manager or Customer Service teamCommitting to being available for short notice overtime necessitated by emergency response requirementsResponsibility of out of hour’s duties.
Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable.Interested in this Field Service Engineer role in Chessington? Apply now with your updated CV. INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
As a Dental Receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed
Booking and amending appointments, answering the phone, updating patient records
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day
Check the telephone for messages that may have been left and return the calls as required
Ensure the reception emails are checked frequently and all emails responded to
Accurately update and protect patient information including on the patient electronic database
Book next appointments before the patient leaves the practice
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls
Ensure that the appointment system is efficient and accurate
Ensure the appointments books are kept full as possible
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments
Accessing sensitive information whilst always maintaining patient confidentiality
Ensuring patients are aware of the dental services and products we offer
Build and nurture great working relationships with the Clinical team and Practice team
Be actively involved in the smooth running of the practice by working well with the practice team
Work at other practice locations from time to time as required
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy
Record lab work back when returned to the practice from the lab
Send out ‘Failed to attend’ letters the same day to the relevant patients
Record and send out patient recalls
Manage open courses as directed by the Practice Manager
Organise stock supplies and control for reception
Remove safely any hazards from the waiting area e.g., stock deliveries)
Ensure all relevant forms for NHS and private are completed
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years.
We’re privileged to help individuals unlock their potential and realise the value of their skills and talents.
As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them.
Upon completion of this 12-month Apprenticeship, you will have obtained your Customer Service Practitioner apprenticeship L2 Apprenticeship. Training Outcome:There is a possibility of being offered a full time role after successful completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday-Friday (08:45-18:00) Saturday (08:45-13:00)Skills: Administrative Skills,Attention to Detail,Patience,....Read more...
As a Dental Receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside.
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times.
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed.
Booking and amending appointments, answering the phone, updating patient records.
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day.
Check the telephone for messages that may have been left and return the calls as required.
Ensure the reception emails are checked frequently and all emails responded to.
Accurately update and protect patient information including on the patient electronic database.
Book next appointments before the patient leaves the practice.
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls.
Ensure that the appointment system is efficient and accurate.
Ensure the appointments books are kept full as possible.
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments.
Accessing sensitive information whilst always maintaining patient confidentiality.
Ensuring patients are aware of the dental services and products we offer.
Build and nurture great working relationships with the Clinical team and Practice team.
Be actively involved in the smooth running of the practice by working well with the practice team.
Work at other practice locations from time to time as required.
Role model the Riverdale Values 'Be the Best We Can Be, Do the Right Thing & Support Each Other'.
Administration:
Keep the reception area and waiting room clean and tidy.
Record lab work back when returned to the practice from the lab.
Send out ‘Failed to attend’ letters the same day to the relevant patients.
Record and send out patient recalls.
Manage open courses as directed by the Practice Manager.
Organise stock supplies and control for reception.
Remove safely any hazards from the waiting area (e.g., stock deliveries).
Ensure all relevant forms for NHS and private are completed.
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner.
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day.
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years.
We’re privileged to help individuals unlock their potential and realise the value of their skills and talents.
As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them.
Upon completion of this 12-month Apprenticeship, you will have obtained your Customer Service Practitioner apprenticeship L2 Apprenticeship. Training Outcome:There is a possibility of being offered a full-time role after successful completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Mon (08:15-20:00) Tues,Weds,Thurs(08:15-17:30) Fri (08:15-16:15)Skills: Administrative Skills,Attention to Detail,Patience,....Read more...
