An exciting opportunity has arisen for a Cloud DevOps Engineer / Cloud Infrastructure Engineer to join a well-established biotech company using large-scale genetic data and AI to predict disease risk and advance precision healthcare.
As a Cloud DevOps Engineer / Cloud Infrastructure Engineer, you will focus on building, automating, and managing scalable cloud infrastructure while ensuring the highest standards of security and availability.
This is a contract-based role (6-12 months) offering hybrid / remote working options, a salary range of £500 - £600 per day (Inside IR35) and benefits.
Responsibilities:
? Develop and automate infrastructure for cloud-native networks, integrating APIs for seamless operations.
? Work with virtual cloud firewall appliances (e.g., CheckPoint, Cisco) to ensure network security.
? Implement and manage routing protocols such as BGP and OSPF, with a focus on high-availability designs.
? Ensure adherence to software engineering best practices, including unit testing, code reviews, and troubleshooting.
? Support infrastructure-as-code practices using tools like Terraform, Pulumi, and GitOps principles.
? Contribute to an Agile development environment, collaborating with cross-functional teams to deliver robust solutions.
What We Are Looking For:
? Previously worked as a Cloud DevOps Engineer, DevOps Engineer, Platform Engineer, Cloud Infrastructure Engineer, Cloud Engineer, Infrastructure Engineer, Cloud Network Engineer, Cloud Platform Engineer, Cloud Operations Engineer,or in a similar role.
? Technical expertise in virtual cloud firewalls (CheckPoint, Cisco) and cloud security best practices.
? Strong Python programming skills for automation, API integration, and orchestration.
? Proven knowledge of routing protocols (BGP, OSPF) and high-availability architecture.
? Hands-on experience with Infrastructure-as-Code tools (e.g., Terraform, Pulumi) and GitOps methodologies.
? Expertise in software engineering....Read more...
Network Engineer - Zurich / Hybrid
(Network Engineer, Security Solutions, Cisco ISE, NAC, WebProxy, Cisco Meraki, Cisco Classic, Nexus, Fortinet, Perimeter, VPN, Data Center Firewalls, Wireless products, Python and Regex)
We have a fantastic new role for a Network Engineer to join a market leading Swiss Family Business with over 100 years' experience. This is your chance to help manage the server backend systems in two data centers and the hybrid cloud infrastructure for approximately 10,000 users working at over 100 locations in Europe.
Our client is looking for an exceptional Network Engineer to help with installation, management and operation of the Europe-wide network infrastructure. You will be an expert in security solutions, such as Cisco ISE, NAC, WebProxy, have excellent Cisco Meraki, Cisco Classic and Nexus, as well as strong knowledge of Fortinet products, namely perimeter, VPN, data center firewalls. Experience with wireless products and scripting languages such as Python and Regex would be a big advantage.
Location: Zurich, Switzerland / Hybrid Working
Salary: 80’000 CHF – 120’000 CHF + Bonus + Benefits
Applicants must be based in Switzerland and have the right to work in Switzerland even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRSWITZERLANDRECSP
NOIRSWITZERLANDREC
NOIREUROPEREC....Read more...
An exciting opportunity has arisen for a Cloud DevOps Engineer / Cloud Infrastructure Engineer to join a well-established biotech company using large-scale genetic data and AI to predict disease risk and advance precision healthcare.
As a Cloud DevOps Engineer / Cloud Infrastructure Engineer, you will focus on building, automating, and managing scalable cloud infrastructure while ensuring the highest standards of security and availability.
This is a contract-based role (6-12 months) offering hybrid / remote working options, a salary range of £500 - £600 per day (Inside IR35) and benefits.
Responsibilities:
* Develop and automate infrastructure for cloud-native networks, integrating APIs for seamless operations.
* Work with virtual cloud firewall appliances (e.g., CheckPoint, Cisco) to ensure network security.
* Implement and manage routing protocols such as BGP and OSPF, with a focus on high-availability designs.
* Ensure adherence to software engineering best practices, including unit testing, code reviews, and troubleshooting.
* Support infrastructure-as-code practices using tools like Terraform, Pulumi, and GitOps principles.
* Contribute to an Agile development environment, collaborating with cross-functional teams to deliver robust solutions.
What We Are Looking For:
* Previously worked as a Cloud DevOps Engineer, DevOps Engineer, Platform Engineer, Cloud Infrastructure Engineer, Cloud Engineer, Infrastructure Engineer, Cloud Network Engineer, Cloud Platform Engineer, Cloud Operations Engineer,or in a similar role.
* Technical expertise in virtual cloud firewalls (CheckPoint, Cisco) and cloud security best practices.
* Strong Python programming skills for automation, API integration, and orchestration.
* Proven knowledge of routing protocols (BGP, OSPF) and high-availability architecture.
* Hands-on experience with Infrastructure-as-Code tools (e.g., Terraform, Pulumi) and GitOps methodologies.
* Expertise in software engineering practices: unit testing, code reviews, documentation, debugging, and troubleshooting.
* Comprehensive understanding of technology stacks, from networks to applications.
* Solid understanding of Linux environments and Open Source technologies.
* A collaborative mindset, with experience working in Agile methodologies.
This is an exciting opportunity for an experienced Senior Network DevOps / Platform Engineer to join a company leading the way in cloud-native infrastructure.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Security Operations Engineer
Birmingham (hybrid working – 3 days per week onsite)
£55,000 - £60,000 PA plus excellent benefits
Our client, a public facing and well know organisation with a reputation for dependable services, modernisation and a people-first approach to both customers and employees is seeking an ambitious Security Engineer to join their well established IT department
This is a great opportunity for a confident, driven IT professional with a strong infrastructure background who’s ready to take the next step into security engineering. You don’t need to be a security expert yet, but you do need to be genuinely passionate about cybersecurity, eager to learn and confident working in a hands-on technical environment. You’ll be joining a collaborative IT team, working closely with the Information Security Manager.
As Security Operations Engineer, you’ll play a key part in protecting and improving the organisation’s digital infrastructure. The work is operational and hands-on, maintaining and enhancing existing tools and controls, monitoring vulnerabilities and ensuring systems are patched and secure.
Responsibilities:
• Managing and optimising security tools and platforms (SIEM, XDR, IDAM policies etc.)
• Monitoring vulnerabilities, investigating incidents and implementing corrective actions
• Supporting patching compliance and vulnerability remediation
• Ensuring security best practices are applied across networks, applications and systems
• Participating in change reviews and advising on improvements to existing setups
• Supporting compliance with frameworks such as ISO 27001, Cyber Essentials Plus and CAF
Requirements:
• A solid background in IT infrastructure and/or network engineering
• Some exposure to, or a growing focus on, cybersecurity and vulnerability management
• Understanding of network devices, configurations and security principles
• Familiarity with common tools and concepts (e.g. SIEM, DLP, endpoint protection, firewalls, Cisco Secure Connect, etc.)
• Confidence to identify issues, suggest improvements and work collaboratively across teams
• A genuine passion for cyber security
• Certifications such as CISSP, SC-200, or AZ-500 would be great to see, but aren’t essential
Competitive salary and a range of excellent benefits on offer; free/heavily discounted travel, an industry leading pension scheme, 25 days holiday plus much more.....Read more...
Network Engineer – Contract
Birmingham (hybrid working, 2 days per week WFH)
Up to £550 p/d - inside IR35
Network Engineer required to join the IT Department of a well-known and public-facing critical national infrastructure business (circa 2000 staff, 20 in IT with approx. 40 sites in the UK), providing services to hundreds-of-thousands. You’ll operate as part of a small, highly capable IT team supporting fairly complex Infrastructure and contributing to large-scale projects.
You'll initially be supporting a variety of projects detailed below, including assisting in resolving a number of security audit findings and closing off security vulnerabilities flagged up by a recent pen-test. You will also support the general administration and maintenance of network system and act as a 3rd line escalation point for tickets escalated up from the Service Desk.
Currently the role is split circa 50% Project vs 50% BAU support.
Minimum required skills and experience:
- CCNA (or equivalent experience)
- Expert in setting up and maintaining VPNs
- General Firewall / Switch configuration; experience with both Cisco and HP Switches would be beneficial, as would any exposure to CheckPoint firewalls.
- Troubleshooting faulty sites - BT routers / Switch / Firewalls.
- Experience of Security Audit remediations would be beneficial; addressing vulnerabilities flagged by scanners (in this case, Tenable), and Pen tests.
- Production / maintenance of Network Diagrams (Visio)
- Solarwinds administration (or similar monitoring tool).
- Windows Server / VMWare Administration an advantage (not a requirement).
Initial 3 month contract (very likely to extend)
Location; Birmingham or Central London with flexibility to work from home two days per week.
Occasional travel to other UK sites required.
....Read more...
Assisting in monitoring and maintaining IT security systems (firewalls, antivirus, intrusion detection)
Supporting the identification and assessment of security threats, vulnerabilities, and risks
Helping respond to security incidents and participating in investigations under supervision
Maintaining documentation on security policies, procedures, and standards
Participating in security audits and compliance checks
Assisting with user awareness training and promoting best practices
Staying up-to-date with the latest cyber security trends and technologies
Training:Why choose our Cyber Security Engineer Level 4 Apprenticeship?
The Cyber Security Engineer apprentice can help to design, build and test secure networks, security products or systems to help protect your organisation against cyber threats.
QA is a market leader in cyber security training, with a state-of-the-art immersive cyber gamified learning, giving apprentices a hands-on learning experience in simulating a real cyber threat.
QA's exclusive partnership with Circadence Corporation, the pioneer of the hands-on gamified learning platform Project Ares®, allows us to uniquely incorporate hands-on scenario training into our cyber security apprenticeships. The Project Ares platform offers a totally immersive experience, using automated features to support skills adoption with an in-game advisor, Athena, who advises our players through scenario-based challenges. The platform scenarios replicate the unpredictability and escalating levels of complexity that cyberattacks can present. It drives high levels of engagement through leaderboards and badges, elements used widely in the gaming world.
QA’s Cyber Security Engineer Level 4 apprenticeship programme enables the apprentice to:
Develop problem-solving and critical thinking skills in a safe, but realistic environment
Apply all of the acquired skills throughout the programme, with added scoring of players and opponent actions with replay for object assessment
Take part in hands-on training and active-learning models that increase retention rates by 75% so that cyber apprentices can prepare for real-world challenges
Tools and technologies learned:
Apprentices will learn to use Project Ares, Python, Microsoft Azure, Microsoft PowerShell, Linux and AWS
Training Outcome:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average
Employer Description:Specialist Network Operations Ltd (SNO) is a trusted provider of network managed services, specialising in monitoring and managing large-scale fibre optic networks. Established in 2017, we’ve expanded into Managed IT Services for SMEs, delivering cloud-first solutions powered by Microsoft technologies like M365 and Azure. Our mission is to keep networks secure, efficient, and future-ready.Working Hours :Monday to Friday, 9.00am - 5.00pm with 30 minutes lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working....Read more...
Assisting in monitoring and maintaining IT security systems (firewalls, antivirus, intrusion detection)
Supporting the identification and assessment of security threats, vulnerabilities, and risks
Helping respond to security incidents and participating in investigations under supervision
Maintaining documentation on security policies, procedures, and standards
Participating in security audits and compliance checks
Assisting with user awareness training and promoting best practices
Staying up-to-date with the latest cyber security trends and technologies
Training:Why choose our Cyber Security Engineer Level 4 Apprenticeship?
The Cyber Security Engineer apprentice can help to design, build and test secure networks, security products or systems to help protect your organisation against cyber threats.
QA is a market leader in cyber security training, with a state-of-the-art immersive cyber gamified learning, giving apprentices a hands-on learning experience in simulating a real cyber threat.
QA's exclusive partnership with Circadence Corporation, the pioneer of the hands-on gamified learning platform Project Ares®, allows us to uniquely incorporate hands-on scenario training into our cyber security apprenticeships. The Project Ares platform offers a totally immersive experience, using automated features to support skills adoption with an in-game advisor, Athena, who advises our players through scenario-based challenges. The platform scenarios replicate the unpredictability and escalating levels of complexity that cyberattacks can present. It drives high levels of engagement through leaderboards and badges, elements used widely in the gaming world.
QA’s Cyber Security Engineer Level 4 apprenticeship programme enables the apprentice to:
Develop problem-solving and critical thinking skills in a safe, but realistic environment
Apply all of the acquired skills throughout the programme, with added scoring of players and opponent actions with replay for object assessment
Take part in hands-on training and active-learning models that increase retention rates by 75% so that cyber apprentices can prepare for real-world challenges
Tools and technologies learned:
Apprentices will learn to use Project Ares, Python, Microsoft Azure, Microsoft PowerShell, Linux and AWS
Training Outcome:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average
Employer Description:Specialist Network Operations Ltd (SNO) is a trusted provider of network managed services, specialising in monitoring and managing large-scale fibre optic networks. Established in 2017, we’ve expanded into Managed IT Services for SMEs, delivering cloud-first solutions powered by Microsoft technologies like M365 and Azure. Our mission is to keep networks secure, efficient, and future-ready.Working Hours :Monday to Friday, 9.00am - 5.00pm with 30 minutes lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working....Read more...
Senior Infrastructure Engineer
Central London
Up to £80k
Well-established, highly profitable construction engineering business is seeking an experienced Senior Infrastructure Engineer to join them on a permanent basis. You'll be joining at a critical time as the organisation expands its technical capability, with ambitious growth plans and multiple acquisitions planned every year for the next 5 years (8 in the past 12 months).
Reporting into the IT Operations Manager, you will oversee core infrastructure and networking. You'll work closely with managed service providers to ensure seamless operations and business continuity whilst taking a lead on regular site set-ups.
Key Responsibilities:
• Lead and manage office and site networks, aligning with business strategy
• Act as an escalation point for the Service Desk Team
• Set up and configure Local Area Networks (LANs), including hardware deployment and support
• Coordinate with third-party MSPs for network and infrastructure management
• Manage firewall operations and connectivity with ISPs
• Oversee network IP addressing and VPN setups
• Support business continuity through proactive incident management
• Rapid deployment of site connectivity solutions, including 4G routers
• Monitor network health and performance, ensuring high availability and resilience
• Maintain inventory and configuration records for infrastructure and software
• Collaborate with the Security Operations Center (SOC) on network security
• Support software licensing and upgrades
• Support data privacy and security audits
• Provide technical support and mentoring
• Maintain server rooms and ensure operational efficiency
• Develop and implement business processes and documentation
Requirements:
• Strong knowledge of Azure infrastructure management
• Strong in network protocols (TCP/IP, DHCP, DNS, etc.), ideally candidates must hold a CCNA/CCNP etc.
• Experience with FortiGate Firewalls and Windows Operating Systems
• Familiarity with WAN, LAN, VPN, and wireless networks
4 days per week onsite initially, dropping to 3 days after 3 months.
....Read more...
My client is looking for a Software Engineer with exposure to Cryptography, Cybersecurity, Network Threat Detection and Data Analytics using High Performance Computing. This role will involve the use of complex Network traffic analysis using Artificial Intelligence to identify and asses cyber security threats.
You will have
Programming knowledge of C and C++, Java or Python
Experience of TCP/IP
Exposure to
Intrusion Detection and prevention systems IDS and IPS.
Snort rules
Firewalls and Packet Filtering.
Anomaly Detection
Malware
System exploitation....Read more...
My client is looking for a Software Engineer with exposure to Cryptography, Cybersecurity, Network Threat Detection and Data Analytics using High Performance Computing. This role will involve the use of complex Network traffic analysis using Artificial Intelligence to identify and asses cyber security threats.
You will have
Programming knowledge of C and C++, Java or Python
Experience of TCP/IP
Exposure to
Intrusion Detection and prevention systems IDS and IPS.
Snort rules
Firewalls and Packet Filtering.
Anomaly Detection
Malware
System exploitation....Read more...
2nd Line Infrastructure Engineer – Manchester area
Salary: £40-45k + Bens
Environment:- 2nd line Infrastructure, Lan, Wan, VMware, Azure, Fortinet, Cisco, SD-Wan, DNS, DHCP, VPN’s, Extreme Networks.
Remote, Site and office based, Hybrid Working.
We’re looking for an experienced and proactive 2nd Line Infrastructure Engineer to join our team. You’ll provide technical support, maintain core infrastructure systems, and resolve escalated issues from 1st line support.
Key Responsibilities:
• Deliver L2 support for data centre, network, and cloud infrastructure.
• Act as an escalation point for technical incidents and provide guidance to colleagues.
• Support and maintain technologies including LAN, WAN, WLAN, VMware, SAN, and security platforms.
• Liaise with customers, internal teams, and third-party suppliers.
• Maintain accurate documentation and contribute to service improvements.
Technical Requirements:
• Proven experience in infrastructure or network engineering within medium to large environments.
• Strong hands-on knowledge of Fortinet firewalls (FortiGate).
• CCNA certification preferred.
• Experience with VMware (vSphere, ESXi, vCenter).
• Solid understanding of TCP/IP, VLANs, DNS, DHCP, NAT, and routing (OSPF, BGP).
• Experience with VPNs, SD-WAN, and network monitoring tools.
• Desirable: Veeam, Fortinet NSE4, AWS or Azure experience.
Personal Attributes:
• Customer-focused with a proactive, can-do attitude.
• Strong communication, troubleshooting, and documentation skills.
• Flexible, organised, and able to manage multiple priorities.
• Eligible for security clearance (BPSS & NSV).
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
An opportunity has arisen for an Senior DevOps Engineer / Infrastructure Lead to join a national organisation that provides free and confidential support to individuals affected by crime or traumatic incidents.
As a Senior DevOps Engineer / Infrastructure Lead, you will be responsible for overseeing infrastructure strategy, driving DevOps best practices, and ensuring robust cloud operations across Azure and AWS environments.
This is a permanent role offering a salary of £43,450 and benefits. You will be home or remote-based, with occasional travel to the office required.
Candidates must have the right to work in the UK. Due to the nature of the role you will need to have been resident in the UK for at least 3-4 years in order to be able to comply with NPPV2 & SC security clearance requirements.
You will be responsible for:
* Leading and mentoring a multidisciplinary Infrastructure and DevOps team to deliver outstanding service levels and meet operational targets.
* Designing and implementing infrastructure and DevOps roadmaps aligned with organisational priorities.
* Overseeing cloud environments across AWS and Azure, ensuring performance, scalability, and security.
* Managing and improving Infrastructure as Code (IaC) deployment using GitHub and automation tools.
* Maintaining and optimising CI/CD pipelines to enable continuous delivery of secure and reliable applications.
* Managing container orchestration (Kubernetes/EKS) and serverless platforms (AWS Lambda).
* Implementing automation across deployment, monitoring, and scaling processes.
* Ensuring compliance with security standards and regulatory frameworks (including ISO27001, GDPR, and Cyber Essentials Plus).
* Collaborating closely with cross-functional teams to deliver integrated technical solutions.
* Producing documentation, reports, and governance for infrastructure and DevOps processes.
* Overseeing change and release management processes to ensure smooth delivery of updates and improvements.
What We Are Looking For
* Previously worked as a Senior DevOps Engineer, DevOps Engineer, Cloud Infrastructure Engineer, Infrastructure Lead, DevOps Lead, Infrastructure Engineer, Cloud Engineer, Platform Engineer, Site Reliability Engineer, SRE Engineer, DevOps Architect, Infrastructure Architect or in a similar role.
* Leadership experience of 2 years within Infrastructure and DevOps environments.
* Strong technical knowledge across AWS and Azure platforms.
* Expertise in Infrastructure as Code (Terraform or CloudFormation) and version control (GitHub).
* Proficiency in CI/CD pipelines, automation, and containerisation (Docker/Kubernetes).
* Familiarity with serverless technologies such as AWS or Azure.
* Advanced understanding of networking, cloud operations, and IT security.
* Experience in enterprise environments aligned with ITIL principles.
* Hands-on experience troubleshooting and maintaining network systems (MPLS WAN, SD-WAN, VPNs, VLANs, routers, switches).
* Sound knowledge of monitoring tools (CloudWatch, Prometheus, ELK).
* Relevant IT or technology qualifications.
* Right to work in the UK
This is an outstanding opportunity to lead a talented team and make a genuine impact within a forward-thinking organisation.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Provide on-site and remote technical support to staff across UK offices
Delivery and installation of end-user hardware
Perform upgrades and updates to existing hardware and software platforms
Provisioning of new network services and software applications
Diagnosing and resolving both hardware and software based technical issues
Pro-actively engage in rolling out patches and security updates
Maintain essential security related records used throughout the business
Documenting and distributing how-to guides and technical documentation
Work with senior engineers on projects and support requests
Escalating priority issues to senior team members
Training:Information Communications Technician Level 3.Training Outcome:Successful apprentices may progress into roles such as 1st Line Support Engineer, Field Engineer, or Systems Administrator, depending on performance and qualifications achieved.Employer Description:Billington Holdings PLC is a UK based group of companies focused on its structural steel & engineering activities throughout the UK and European markets.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working....Read more...
Assisting the Lead Engineer with day-to-day reactive tasks.
Demonstrate a desire to learn at all times
Have a keen interest in various security systems including Fire alarm systems, Door Entry, Access control, CCTV, Warden Call, Intruder and network installations
A desire to understand and promote best practice of electrical and electronic principles.
Always follow current H&S guidance
Ensure working environments are safe, clean and tidy
Be punctual when attending sites
Meet targets for both company and customer
Training:Upon completing the apprenticeship you will achieve a Level 3 in Fire, Emergency and Security Systems Apprenticeship Standard.
The training will be completed with our provider Skills for Security, who are the leading provider of FESS apprenticeships.
The location of the training is TBC and will be on a block release basis (generally 1 week every 8-10 weeks) with food and accommodation provided by OpenView if an overnight stay is required.Training Outcome:Following the apprenticeship, you can look to either specialise as an engineer down a particular route, or look to go down the management pathway as a supervisor, moving into a service manager.Employer Description:OpenView is the UK’s largest privately owned independent security company and provides unique, innovative and technologically excellent solutions to meet individual client needs in both the private and public sectors.
OpenView is also one of the UK’s fastest growing companies with sites nationwide, over 30 years experience and employing over 400 people.Working Hours :General shift pattern is Mon-Fri 40 hours per week, however some weekend and evening work may be required.
(Shifts TBC)Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Logical,Team working,Timekeeping skills,Ability to follow instructions....Read more...
We currently have an urgent vacancy for a Service Desk Support Analyst / IT Support Engineer on behalf of our client, a National Charity, based in the St Mellons area of Cardiff. Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment.
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role. Therefore, you must have been a working resident in the UK for the last 4 years. Alternatively, already hold current SC security clearance.
This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits.
We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM).
We need someone who can offer:
* Experience of working in 1st / 2nd line Service Desk support role
* Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers
* Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner)
* Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls
* Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting
* Desktop and browser security components: including site security certificates, firewalls and anti-virus
* Supporting Voice Over IP telephony solutions, specifically Zoom Workplace
* Experience with IT Service Management tools i.e. ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment
* Ability to multitask across multiple incidents, be organised and have a keen eye for detail
* Naturally, as the role involves supporting users nationally you will have excellent communications skills, both verbally and written.
The service desk operates between the hours 9.00 to 17.00 Monday to Friday but may require occasional rare travel to support local offices and stakeholders throughout the country. This is a high-volume environment, and you will be dealing with circa 35-40 tickets a day. The right candidate must have the ability to take ownership of issues and see them through to resolution while providing excellent service.
In return our client offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, cycle to work scheme, and the opportunity to play a key role in a national charity providing world-class services.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3 / v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype for Business, VOIP, Networking, Azure, IT technician, IT support engineer, IT engineer, 1st line support engineer, 2nd line support engineer, 1st line engineer, 2nd line engineer, Helpdesk Engineer,
....Read more...
We currently have an urgent vacancy for a Service Desk Support Analyst / IT Engineer on behalf of our client, a National Charity, based in the St Mellons area of Cardiff. Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment.
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role. Therefore, you must have been a working resident in the UK for the last 4 years. Alternatively, already hold current SC security clearance.
This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits.
We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM).
We need someone who can offer:
* Experience of working in 1st / 2nd line Service Desk support role
* Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers
* Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner)
* Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls
* Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting
* Desktop and browser security components: including site security certificates, firewalls and anti-virus
* Supporting Voice Over IP telephony solutions, specifically Zoom Workplace
* Experience with IT Service Management tools i.e. ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment
* Ability to multitask across multiple incidents, be organised and have a keen eye for detail
* Naturally, as the role involves supporting users nationally you will have excellent communications skills, both verbally and written.
The service desk operates between the hours 9.00 to 17.00 Monday to Friday but may require occasional rare travel to support local offices and stakeholders throughout the country. This is a high-volume environment, and you will be dealing with circa 35-40 tickets a day. The right candidate must have the ability to take ownership of issues and see them through to resolution while providing excellent service.
In return our client offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, cycle to work scheme, and the opportunity to play a key role in a national charity providing world-class services.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3 / v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype for Business, VOIP, Networking, Azure, IT technician, IT support engineer, IT engineer, 1st line support engineer, 2nd line support engineer, 1st line engineer, 2nd line engineer, Helpdesk Engineer,
....Read more...
As an IT Engineer Apprentice, your main roles and responsibilities will include:
Being trained on, accessing and using established processes and tools to support customers
Giving direct customer support via phone and email
Using the ticket platform and escalation process for tracking and escalating issues
Carrying out problem diagnosis following established processes
Making analysis and recommendations against client requirements
Applying the company’s and the client’s security policies across all activities
Working on hardware, software and network cabling
Training Outcome:Entrust IT has a long-established record of hiring graduate apprentices into full-time roles.Employer Description:Founded in 2006, Entrust IT offers a range of technology solutions to small and medium size enterprises. Solutions include IT Support, Cloud Migration, Infrastructure and Hosting and Cyber Security.Working Hours :Monday to Friday, between 09:30-18:00.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills....Read more...
We currently have an urgent vacancy for a Service Desk Support Analyst on behalf of our client, a National Charity, based in the St Mellons area of Cardiff. Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment.
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role. Therefore, you must have been a working resident in the UK for the last 4 years. Alternatively, already hold current SC security clearance.
This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits.
We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM).
We need someone who can offer:
* Experience of working in 1st / 2nd line Service Desk support role
* Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers
* Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner)
* Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls
* Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting
* Desktop and browser security components: including site security certificates, firewalls and anti-virus
* Supporting Voice Over IP telephony solutions, specifically Zoom Workplace
* Experience with IT Service Management tools i.e. ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment
* Ability to multitask across multiple incidents, be organised and have a keen eye for detail
* Naturally, as the role involves supporting users nationally you will have excellent communications skills, both verbally and written.
The service desk operates between the hours 9.00 to 17.00 Monday to Friday but may require occasional rare travel to support local offices and stakeholders throughout the country. This is a high-volume environment, and you will be dealing with circa 35-40 tickets a day. The right candidate must have the ability to take ownership of issues and see them through to resolution while providing excellent service.
In return our client offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, cycle to work scheme, and the opportunity to play a key role in a national charity providing world-class services.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3 / v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype for Business, VOIP, Networking, Azure, IT technician, IT support engineer, IT engineer, 1st line support engineer, 2nd line support engineer, 1st line engineer, 2nd line engineer, Helpdesk Engineer,
....Read more...
You will learn how to:
Serve as the first point of contact for all technical queries globally, ensuring swift and efficient resolution of issues
Manage the ticketing system, prioritising requests and escalating complex problems to the relevant senior team members
Provision and de-provision user accounts across various systems, managing access controls and permissions with a focus on 'least privilege'
Assist in the routine maintenance and monitoring of network, server, and cloud infrastructure
Conduct regular vulnerability assessments and system patching to ensure all devices and software are secure and up to date
Actively support the Incident Response process by investigating security alerts and applying essential security controls, such as anti-malware and firewall policies
Help to enforce internal IT policies and procedures, contributing to a strong culture of IT governance
Assist in documenting and auditing technical processes to ensure adherence to international and regional regulations (e.g., GDPR, ISO27001)
Contribute to the creation and maintenance of knowledge base articles and training materials for end-users
Training:Information Communications Technician Level 3.Training Outcome:Successful apprentices may progress into roles such as 1st Line Support Engineer, Field Engineer, or Systems Administrator, depending on performance and qualifications achieved.Employer Description:ASM unlocks your hidden potential. Whether that be from making savings on your tail spend, uncovering new opportunities or introducing you to the latest technology, ASM can be the vehicle that drives your business forward.Working Hours :Monday - Friday 9am - 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working....Read more...
Security Systems Installation Engineer - This new position is seeking an experience install of home security systems. The role will see you working in high end properties where you will be installing state of the art modern security solution for HNWI. The position will see you predominantly working in central London and the surrounding home counties but due to the nature of the position sometimes further afield. You will be expected to work to the highest standards and be able to communicate effectively with both the end user client and the internal team. You will have at least 4years experience within the home security market and bring experience with CCTV, access control, door entry along with all related networking and cabling needed. Hands on skills need to be second to none as well as the ability to follow wiring diagrams and schematics. If you now seek a new role in the world of home security then please send me your full CV today.
YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV
SECURITY SOLUTIONS CAMERA CCTV INSTALLATION INTEGRATION RESIDENTIAL BESPOKE BPT ACCESS CONTROL TEXECOM HIKVISION SCANTRONIC LIGHTING NETWORK CABLING....Read more...
Security Systems Installation Engineer - This new position is seeking an experience install of home security systems. The role will see you working in high end properties where you will be installing state of the art modern security solution for HNWI. The position will see you predominantly working in central London and the surrounding home counties but due to the nature of the position sometimes further afield. You will be expected to work to the highest standards and be able to communicate effectively with both the end user client and the internal team. You will have at least 4years experience within the home security market and bring experience with CCTV, access control, door entry along with all related networking and cabling needed. Hands on skills need to be second to none as well as the ability to follow wiring diagrams and schematics. If you now seek a new role in the world of home security then please send me your full CV today.
YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV
SECURITY SOLUTIONS CAMERA CCTV INSTALLATION INTEGRATION RESIDENTIAL BESPOKE BPT ACCESS CONTROL TEXECOM HIKVISION SCANTRONIC LIGHTING NETWORK CABLING....Read more...
We currently have an urgent vacancy for a Service Desk Support Analyst / IT Support Engineer on behalf of our client, a National Charity, based in the St Mellons area of Cardiff. Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment.
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role. Therefore, you must have been a working resident in the UK for the last 4 years. Alternatively, already hold current SC security clearance.
This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits.
We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM).
We need someone who can offer:
? Experience of working in 1st / 2nd line Service Desk support role
? Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers
? Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner)
? Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls
? Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting
? Desktop and browser security components: including site security certificates, firewalls and anti-virus
? Supporting Voice Over IP telephony solutions, specifically Zoom Workplace
? Experience with IT Service Management tools i.e. ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment
? Ability to multitask across multiple incidents, be o....Read more...
We currently have an urgent vacancy for a Service Desk Support Analyst / IT Engineer on behalf of our client, a National Charity, based in the St Mellons area of Cardiff. Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment.
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role. Therefore, you must have been a working resident in the UK for the last 4 years. Alternatively, already hold current SC security clearance.
This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits.
We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM).
We need someone who can offer:
? Experience of working in 1st / 2nd line Service Desk support role
? Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers
? Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner)
? Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls
? Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting
? Desktop and browser security components: including site security certificates, firewalls and anti-virus
? Supporting Voice Over IP telephony solutions, specifically Zoom Workplace
? Experience with IT Service Management tools i.e. ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment
? Ability to multitask across multiple incidents, be organised....Read more...
Key Responsibilities:
Assist with the installation and configuration of computer operating systems, applications, and hardware.
Provide first-line technical support to staff and students via phone, email, and ticketing systems.
Perform basic troubleshooting for hardware, software, and network issues under supervision.
Maintain accurate records of IT assets, deployments, and service requests.
Support the Service Desk team in resolving incidents and escalating complex issues when necessary.
Prepare and set up IT equipment for classrooms, offices, and events.
Follow College IT policies and procedures to ensure data security and compliance.
Keep up to date with industry developments and actively participate in training sessions.
Training Outcome:Possible Career Routes upon completion:
IT Support Technician / Service Desk Analyst.
Network Technician / Junior Network Engineer.
Cybersecurity Support Technician.
Employer Description:We are an outstanding further education college. With a wide range of over 300 courses covering subjects from Animal Care, Business and Catering, to Forensics, Motorsport and Performing Arts, our campuses offer purpose-built accommodation for each subject to ensure that our students are learning in industry-standard facilities that reflect the environment you will work in after finishing your studies.Working Hours :Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working....Read more...
IT Infrastructure Support Engineer required to join a growing IT Operations team. This role plays a critical part in ensuring IT systems, data centre environments, and server infrastructure run reliably, securely, perform reliably. You will act as a key point of escalation for server, network, and data centre issues, providing advanced technical support to internal teams and helping maintain the stability of our core IT services.
Requirements
Experience delivering IT infrastructure and data centre services.
Microsoft Server fluency.
Windows Server
Active Directory
Microsoft SQL Server with SQL
Microsoft Office
Cisco networking technologies
Windows XP for legacy systems support
Responsibilities
Monitor data centres, networks, servers, and infrastructure to identify signs of issues, outages, or performance degradation.
Script and document existing configurations, and automate changes to improve accuracy and efficiency.
Server patching and closing security vulnerabilities across the environment.
Build, configure, and deploy bespoke Windows servers to support business requirements.
Escalation support for the IT team on complex infrastructure and datacentre tickets.....Read more...
