Desktop Support Analyst - London
(Desktop Support Analyst, IT Support, 2nd Line Support, Systems Administration, Office 365, Windows 10, Windows Server, Infrastructure Engineer, Support, Networking, Windows 10, Windows Server, Azure AD, Microsoft Intune, Desktop Support Analyst, IT Support, 2nd Line Support, Urgent)
Our client is a highly reputable specialist within the insurance market. They have been a market leader for many years and are currently on the lookout for an exceptional Desktop Support Analyst with previous support experience and excellent communications skills to support all IT infrastructure within this growing business.
The successful candidate will be expected to provide physical hands-on support, telephone support, systems administration including Office 365 and Windows and resolve day‑to‑day IT incidents to help keep the business running smoothly. You will be expected to support users with desktop, laptop, software and peripheral issues and escalate more complex problems to the IT Manager where appropriate, with lots of opportunities to learn how to resolve these issues independently. A basic understanding of Azure AD environments, some Network troubleshooting and any experience managing devices via Microsoft Intune, would be highly beneficial.
A strong communicator with a helpful, user‑focused approach is essential, as is a positive attitude, curiosity about IT Systems and a genuine desire to learn and progress. If you are proactive, keen to grow, and enjoy solving problems for people, this role will suit you perfectly.
This is a rare opportunity to join and have a huge impact within a truly exciting and established business. The company is quick to recognize talent and keen to nurture and develop it, as such your career with the company will go as far as your ambitions take you. The exceptional career opportunity really makes this an elite environment for Desktop Support Analysts.
Salary: £30k - £35k + Excellent Bonus + Unbeatable Benefits
To apply for this position please send your CV to Nathan Warner at Noir.
NOIRUKTECHREC
NOIRUKREC....Read more...
An exciting opportunity has arisen for a Threat Detection Engineer to join a well-established biotech company using large-scale genetic data and AI to predict disease risk and advance precision healthcare.
As a Threat Detection Engineer, you will be responsible for developing and enhancing threat detection capabilities within a modern cloud-first setting.
This role offers hybrid / remote working options, a salary range of £60,000 - £80,000 and benefits.
You will be responsible for:
* Designing and implementing threat-led detection logic informed by threat intelligence and hunting activities.
* Developing innovative analytical techniques to identify incidents effectively.
* Collaborating with an outsourced SOC to maintain, tune, and optimise detection catalogues.
* Creating and refining DLP, Insider Risk Management, and other security rules using cloud-native tools.
* Monitoring and ensuring high-quality service delivery from external SOC providers.
* Automating reporting on security performance and operational metrics.
* Partnering with technology teams to ensure adequate monitoring across cloud platforms, SaaS, and internal systems.
* Documenting security processes, tool configurations, and contributing to service delivery documentation.
* Supporting colleagues with ISO 27001 compliance and KQL-related tasks.
What we are looking for:
* Previously worked as an SOC Analyst, Threat Detection Engineer or in a similar role.
* Must have strong expertise in KQL.
* Hands-on experience with Microsoft Sentinel and Defender (Endpoint, Office 365).
* Familiarity with Microsoft Entra ID, including Identity Governance.
* Experience with Microsoft Purview, particularly DLP and data protection tools.
* Exposure to cloud-native logging in Azure and Kubernetes environments.
* Understanding of "detection as code" or "everything as code" approaches, including CI/CD pipelines.
* Experience working with or alongside MSP SOC teams.
* Awareness of Agile methodologies and ways of working.
* Knowledge of attacker TTPs, threat modelling, and cyber security frameworks.
* Understanding of statistics, data science, or AI/ML as applied to security.
* Awareness of ISO 27001 standards.
* Relevant cyber security certifications (e.g., MS-500, AZ-500, SC-200, SC-300, SC-400, Security+, GSOC, CCSK).
This is a rare chance to contribute to meaningful cyber security work in a role where your expertise will directly influence how threats are detected and mitigated at scale.
Relevant job titles: Threat Detection Engineer, Cyber Threat Engineer, Detection & Response Engineer, Security Detection Engineer
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Cyber Threat Engineer,?Detection & Response Engineer,?SIEM Engineer,?Security Detection Engineer,?Threat Hunting Engineer,?Security Automation Engineer,?SOC Engineer,?Incident Response Engineer,?Cloud Security Engineer,?Network Security Engineer,?Cybersecurity Analyst (Threat Focus),?Threat Intelligence Analyst,?Security Monitoring Engineer,?Endpoint Security Engineer,?Cyber Defense Engineer
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An exciting opportunity has arisen for a Threat Detection Engineer to join a well-established biotech company using large-scale genetic data and AI to predict disease risk and advance precision healthcare.
As a Threat Detection Engineer, you will be responsible for developing and enhancing threat detection capabilities within a modern cloud-first setting.
This role offers hybrid / remote working options, a salary range of £60,000 - £80,000 and benefits.
You will be responsible for:
* Designing and implementing threat-led detection logic informed by threat intelligence and hunting activities.
* Developing innovative analytical techniques to identify incidents effectively.
* Collaborating with an outsourced SOC to maintain, tune, and optimise detection catalogues.
* Creating and refining DLP, Insider Risk Management, and other security rules using cloud-native tools.
* Monitoring and ensuring high-quality service delivery from external SOC providers.
* Automating reporting on security performance and operational metrics.
* Partnering with technology teams to ensure adequate monitoring across cloud platforms, SaaS, and internal systems.
* Documenting security processes, tool configurations, and contributing to service delivery documentation.
* Supporting colleagues with ISO 27001 compliance and KQL-related tasks.
What we are looking for:
* Previously worked as an SOC Analyst, Threat Detection Engineer or in a similar role.
* Must have strong expertise in KQL.
* Hands-on experience with Microsoft Sentinel and Defender (Endpoint, Office 365).
* Familiarity with Microsoft Entra ID, including Identity Governance.
* Experience with Microsoft Purview, particularly DLP and data protection tools.
* Exposure to cloud-native logging in Azure and Kubernetes environments.
* Understanding of "detection as code" or "everything as code" approaches, including CI/CD pipelines.
* Experience working with or alongside MSP SOC teams.
* Awareness of Agile methodologies and ways of working.
* Knowledge of attacker TTPs, threat modelling, and cyber security frameworks.
* Understanding of statistics, data science, or AI/ML as applied to security.
* Awareness of ISO 27001 standards.
* Relevant cyber security certifications (e.g., MS-500, AZ-500, SC-200, SC-300, SC-400, Security+, GSOC, CCSK).
This is a rare chance to contribute to meaningful cyber security work in a role where your expertise will directly influence how threats are detected and mitigated at scale.
Relevant job titles: Threat Detection Engineer, Cyber Threat Engineer, Detection & Response Engineer, Security Detection Engineer
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Cyber Threat Engineer,?Detection & Response Engineer,?SIEM Engineer,?Security Detection Engineer,?Threat Hunting Engineer,?Security Automation Engineer,?SOC Engineer,?Incident Response Engineer,?Cloud Security Engineer,?Network Security Engineer,?Cybersecurity Analyst (Threat Focus),?Threat Intelligence Analyst,?Security Monitoring Engineer,?Endpoint Security Engineer,?Cyber Defense Engineer
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Project owner, ensuring all commercial departments are aware and able to use the report to quickly understand the commercial market conditions (PC)
Develop and report on daily activity for the Renault Group, through the daily registrations and order reports
All reporting on event efficacy, with feedback and proposals on future commercial promotions
Support the Commercial Programmes Manager with sales alert communication and offer grids to our retailer network
Support the commercial programmes manager to facilitate the Motability programme for Renault Brand in the UK
Training:
Data Analyst Level 4 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills
Training Outcome:Potential full-time position for the right candidate after completion of the apprenticeship.Employer Description:Renault Group is an international automotive company that designs, manufactures, and sells vehicles under brands including Renault, Dacia, and Alpine, and is transforming into a next-generation automotive and mobility company.Working Hours :Days to be confirmed, 9:00am - 5:15pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Leadership,Adaptable,Passion for Data,Competent in Microsoft Office,Excel....Read more...
During this three-year programme you will undertake various work placements, getting to know and experience Hitachi Rail systems and learning what it takes to be a Telecomm engineer on the railway. Your placements will include activities such as:
Network management and tasking
Reactive and preventative maintenance
Installation and commissioning across a wide range of Hitachi Rail products, projects and services.
Upon completion of the programme our aim is to help you move into a permanent role within Hitachi Rail GTS UK.Training:The programme will be delivered in partnership with our training provider, Velocity, via a block release delivery model. Delivered remotely, you will have approximately 5 study weeks over the first 12 months on programme. At the end of the apprenticeship you will go through an End Point Assessment to ensure occupational competence prior to progressing your career with Hitachi Rail.Training Outcome:This apprenticeship could lead you into a multitude of careers on the railway including technician, field services engineer or an office based network analyst.Employer Description:Hitachi Rail is driving the Mobility Transition - helping every passenger, customer and community enjoy the benefits of more connected, seamless and sustainable transport. Our mission is to deliver superior, original technology and products for mobility projects around the world. Our products are designed to make sustainable mobility a reality across all areas of the global railway sector.
Everything that we do at Hitachi Rail is underpinned by our values;
Wa (Harmony): We need to show respect to our colleagues, our suppliers, our clients and our stakeholders. We show respect to earn respect.
Makoto (Sincerity): We should act with integrity in all we say and do, this shows that we are sincere in holding to our stated values. We maintain fairness in all our dealings; our reputation is founded on how we go about our business.
Kaitakusha – Seishin (Pioneering Spirit): We lead with ambition, seeking new challenges; we are not afraid to be flexible and adapt to the changing needs of our business.Working Hours :This apprenticeship will see you work shift work, including nights, across a number of London Underground sites.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Non judgemental,Physical fitness....Read more...
During this three-year programme you will undertake various work placements, getting to know and experience Hitachi Rail systems and learning what it takes to be a Telecomm engineer on the railway. Your placements will include activities such as:
Network management and tasking
Reactive and preventative maintenance
Installation and commissioning across a wide range of Hitachi Rail products, projects and services.
Upon completion of the programme, our aim is to help you move into a permanent role within Hitachi Rail GTS UK.Training:The programme will be delivered in partnership with our training provider, Velocity, via a block release delivery model. Delivered remotely, you will have approximately 5 study weeks over the first 12 months on the programme. At the end of the apprenticeship, you will go through an End Point Assessment to ensure occupational competence prior to progressing your career with Hitachi Rail.Training Outcome:This apprenticeship could lead you into a multitude of careers on the railway, including technician, field services engineer or an office-based network analyst.Employer Description:Hitachi Rail is driving the Mobility Transition - helping every passenger, customer and community enjoy the benefits of more connected, seamless and sustainable transport. Our mission is to deliver superior, original technology and products for mobility projects around the world. Our products are designed to make sustainable mobility a reality across all areas of the global railway sector.
Everything that we do at Hitachi Rail is underpinned by our values;
Wa (Harmony): We need to show respect to our colleagues, our suppliers, our clients and our stakeholders. We show respect to earn respect.
Makoto (Sincerity): We should act with integrity in all we say and do, this shows that we are sincere in holding to our stated values. We maintain fairness in all our dealings; our reputation is founded on how we go about our business.
Kaitakusha – Seishin (Pioneering Spirit): We lead with ambition, seeking new challenges; we are not afraid to be flexible and adapt to the changing needs of our business.Working Hours :This apprenticeship will see you work shift work, including nights, on rail sites across the country. You will be required to have a full diving licence to ensure you can get to and from your sites. Days and times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Non judgemental,Physical fitness....Read more...
As a Digital Support Technician Apprentice, you will:
Help staff, learners, and employers with technical queries (logging in, online platforms, emails, system issues)
Support onboarding of new learners and employers onto apprenticeship systems
Set up user accounts and maintain digital records across management systems (ILR/CRM/LMS/VLE)
Assist with troubleshooting hardware and software issuesSupport online learning platforms (Teams, Zoom, e-portfolio systems, etc.)
Help keep digital systems updated and working smoothly
Provide friendly customer service by phone, email, and online chat
Assist with maintaining equipment, devices, and simple network tasks
Produce basic user guides or instructions to help people use systems more easily
Escalate technical problems to senior team members when needed
Training:Your training will be delivered through a mix of workplace learning and structured teaching sessions by the training provider. You will learn on the job every day while being supported by experienced colleagues, and you will also have regular training sessions provided by your apprenticeship training partner.
Training will be delivered through a combination of:
On-the-job learning at our main office: London E1 5HZ
Hybrid teaching sessions once per week with your training provider
Monthly progress reviews with your coach and line manager
Self-directed study time built into your weekly schedule
Practical assessments and projects based on real work tasks
Training Outcome:Once the apprentice successfully completes the Level 3 Digital Support Technician apprenticeship, they can progress into a variety of digital and support-focused roles such as:
Digital Support Technician / IT Support Technician:
Providing day-to-day support for learners, employers, and staff
Learner Onboarding Coordinator:
Supporting digital platforms, enrolment systems, and user access
MIS / Data Administrator:
Managing learner records, ILR data, and compliance systems
E-Learning Support Specialist:
Supporting virtual learning platforms, resources, and online classrooms
Helpdesk or Service Desk Analyst:
Responding to tickets and troubleshooting issues for staff and learners
Employer Description:London Vesta College (LVC) is a specialist IT and digital training provider based in East London. As a government-approved apprenticeship provider, LVC delivers high-quality digital apprenticeships, and sector-focused skills bootcamps supported by qualified IT tutors. The college has a strong reputation, with Ofsted rating its apprenticeship provision as Good and the organisation reporting excellent employer satisfaction and a 100% apprentice pass rate. Employers choose LVC for its efficient recruitment and training support, while learners benefit from small class sizes, personalised coaching, and strong progression opportunities into digital careers—backed by more than a decade of experience in the digital education sector.Working Hours :Monday - Friday, between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
