As a Trainee Service Desk Support Technician, you’ll provide first-line IT support to colleagues and be the first point of contact when they need help with technology.
You’ll learn how to identify and fix common IT issues, keep accurate records, and work with other teams to resolve more complex problems. Your role will help ensure colleagues can get back to work quickly and have a positive experience. Training Outcome:
To gain the skills and experience to start your career in IT
ICT Support Technician / Helpdesk Analyst
Senior ICT Technician or Systems Support Analyst
Network, Infrastructure, or Cyber Security roles
Specialist progression into cloud, systems administration, or software support
Progression to Team Leader, ICT Manager, or Level 4/5 digital qualifications
Employer Description:SNG (Sovereign Network Group) is one of the largest housing associations in England.
Our purpose is to provide good, affordable homes that are the foundation for a better life - and our vision is thriving communities, over generations. We provide over 85,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year.
Everything we earn, we reinvest so that our customers - now and in the future - have a sustainable home in a thriving community. Working Hours :Monday to Thursday, 9.00am - 5.00pm.
Friday 9.00am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
The Opportunity Hub is delighted to partner with a leading firm specialising in the trading, valuation, and advisory of illiquid and distressed financial assets, on their lookout for Distressed Debt Analyst to join their high-performing team. With a focus on markets that include distressed debt, non-performing loans (NPLs), the firm leverages deep market insights, innovative analytics, and a global network to provide tailored solutions to institutional investors, financial institutions, and other market participants.Distressed Debt Analyst (based in London, between £100k and £150k depending on experience)Job Overview:The Distressed Debt Analyst will play a crucial role in supporting the firm's distressed debt trading and advisory activities. This individual will be responsible for conducting in-depth analysis and valuation of distressed debt instruments, including corporate bonds, bank loans, NPLs, and other illiquid securities.Here's what you'll be doing:Conduct comprehensive research on distressed debt markets, including trends, pricing, and regulatory developmentsMonitor and assess credit events, bankruptcy proceedings, and other key developments affecting distressed securitiesBuild and maintain financial models to value distressed debt and illiquid securitiesAssist in the structuring and negotiation of transactions, including the analysis of covenant packages and recovery scenariosHere are the skills you need:Bachelor’s degree in Finance, Economics, Business, or a related field3-5 years of experience in distressed debt, high-yield credit analysis, or related fieldsProven experience in financial modelling, valuation, and market research within distressed or illiquid marketsStrong analytical and quantitative skills with proficiency in Excel and financial modelling softwareExcellent written and verbal communication skills, with the ability to present complex information clearly and conciselyCollaborative team player with the ability to work independently and contribute to group initiativesHere are the benefits of the job:Competitive salary between £100k and £150k depending on experienceA dynamic and innovative work environment with opportunities for career growth in a specialised industryWork Permission:You must have the right to work in the UK. Visa sponsorship is not available at this time.....Read more...
The apprenticeship position year 1 will include placements in several departments at the Wakefield site to include both Microbiology and Chemistry analysis. Year 2 will see the apprentice placed in a single department to consolidate their skills and knowledge in preparation for the end point assessment
As an apprentice analyst you will be trained in various analytical techniques including instrumentation. You will be expected to manage your apprenticeship studies alongside your work commitments with support from the ALS apprentice management team and Kirklees College. Training:1 day per week in college, at Kirklees College, Waterfront Centre in Huddersfield.
You will complete an End Point Assessment. This will involve the following:
Knowledge test
Observation with questioning
An interview
Training Outcome:Role of Laboratory Analyst.Employer Description:ALS Environmental is one of the UK’s leading providers of testing and analytical services to a wide variety of customers enabling them to meet their environmental regulatory requirements. We offer an extensive range of UKAS, MCERTS and DWTS accredited analytical services for Water, Land and
Waste monitoring. We have developed a range of analytical services that meet our customers’ specific needs, including standard industry, regulatory and bespoke analytical suites. We can respond to customers’ analytical and sampling requirements via our network of laboratories and service centres across the UK and Ireland. We continue to remain at the forefront of the testing services industry, building an enviable reputation.Working Hours :37 hours per week, 4 days at the workplace (flexibility is necessary due to some departments operating shifts) and 1 day at college in the academic terms.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
It takes a special kind of drive to keep the world moving; and due to growth, DSV is looking to recruit. Please see the links* at the bottom the page, to find out more about DSV. Are you ready to kick-start your journey into the world of Freight Forwarding? DSV are recruiting for an Network Pricing Analyst to work in the National Pricing Team in Manchester. Join our dynamic team and embark on an exciting apprenticeship designed to shape you into a skilled and accomplished Pricing Analyst.
Key Tasks:
Engaging in seamless communication with other DSV/Agents offices, our extensive network and carrier partners across the globe
Communicate with customers to ensure their quotation requirements are fulfilled in line with their booking instructions
Collect pricing with approved hauliers for transport of cargo, confirm availability of equipment and agree prices where no tariff exists, to maximise cost effectiveness
Monitoring international freight shipments from inception to delivery, ensuring precision and timely arrivals at designated destinations
Championing the meticulous checking and issuance of vital documentation
Ensure that the company operates within all agreed operational procedures, and within statutory requirements including the provision and maintenance of a safe working environment
What can we offer you?
An opportunity to be a part of and grow within a driven and successful company, with a team of 75,000, operating in over 95+ countries
Be part of a company that has strong ambitions and targets for sustainability initiatives, both internally and externally
At DSV, we're not just offering an apprenticeship; we're offering an opportunity to be an integral part of our journey forward. Your dedication and commitment will contribute to our ongoing success while shaping your own flourishing career in Freight Forwarding.
Join us and be a catalyst for innovation and local empowerment in one of the most exciting industries today. Are you ready to pave the way for your future with DSV? Apply now and let's forge a path towards success together.Training Outcome:
At DSV, we're not just offering an apprenticeship; we're offering an opportunity to be an integral part of our journey forward
Your dedication and commitment will contribute to our ongoing success while shaping your own flourishing career in Freight Forwarding
Employer Description:For over 50 years, we have been providing foresight for our customers and partners, and being as invested in their success as they are. Because, as far as we’re concerned, their business is our business from end-to-end. Working Hours :Monday - Friday, 8.00am - 5.00pm
1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills....Read more...
The business is Europe's leading live entertainment platform, owning over 80 festivals including major rock, electronic, and Gen Z-focused events. With F&B playing a huge part in the overall revenue.Working directly alongside the F&B Strategy Lead, the F&B Junior Analyst will help build the evidence base that will shape the company's F&B strategy for the next 5 years.This is not a standard FP&A role. The Junior F&B Analyst will work with messy, live event data from multiple systems and help turn it into clear commercial recommendations.This is a 6 months FTC role, whilst there is an opportunity for the role to become permanent, this isn’t guaranteed.Data Consolidation & Cleaning (First 8 weeks)
Pull sales, volume, and margin data from the existing POS system (Square) across multiple festivals and venues.Work with local finance teams across Iberia, Netherlands, UK, and Germany to standardise reporting.Investigate why "all data is not in one plan" and help build a single source of truth in PowerBI.
Comparative Operating Model Analysis
Model the financial and operational performance of in-house F&B vs outsourced partners (major contract caterers).Compare good examples vs poor examples within the company's own network.Benchmark national team performance across different countries.
Supporting the 3-Month Recommendation
By month 3, the F&B Strategy Lead will present a final recommendation on the right level of F&B expertise per country.You will own the data appendix behind that recommendation – every chart, every unit economics assumption, every variance.
Who You Are
1-2 years experience in a data or analyst role (internships included) – ideally in hospitality, retail, events, or QSR.Comfortable with Square POS data or similar EPOS systems.Strong PowerBI user – you can connect to multiple data sources and build clear, executive-ready dashboards.Commercially curious – you don't just report numbers; you ask, "why is this bar outperforming that bar?"Comfortable with ambiguity – you will be working in a decentralised, post-acquisition environment where data is not always perfect.
Nice to Have
Experience working with live events, festivals, or stadiums.Familiarity with outsourced F&B models (major contract caterers).Basic SQL or Python for ad-hoc data pulls.
....Read more...
We are supporting a leading technology organisation in the search for a Cyber Security Analyst to join its Security Operations team.
This is an excellent opportunity to join a fast-paced cybersecurity environment, helping to protect critical infrastructure and enterprise systems through proactive monitoring, incident response, and threat analysis. Working as part of a 24/7 operational security function, you will play a key role in identifying, investigating, and responding to security threats across both cloud-based and on-premise environments.
Key Responsibilities
- Monitor security events, alerts, and incidents across enterprise networks and systems.
- Manage security cases and tickets through to resolution.
- Analyse logs and data from SIEM platforms, security monitoring tools, network infrastructure, and endpoint technologies.
- Investigate and triage security alerts to identify malicious activity and determine attack methods and techniques.
- Follow established incident response and escalation procedures to contain and mitigate security risks.
- Ensure all incidents are accurately documented, including indicators of compromise, evidence, and investigation findings.
- Identify and address false positives, providing feedback to improve detection capabilities.
- Support the development and optimisation of security monitoring rules and processes.
- Analyse data sets to identify security gaps and recommend improvements.
Skills & Experience
Essential
- Degree in Information Security, Computer Science, Digital Forensics, or a related discipline, or equivalent industry experience.
- 3+ years' experience in cyber security, security operations, threat analysis, or security monitoring.
- Experience investigating security incidents and working within a Security Operations Centre environment.
- Understanding of incident response processes, security event triage, and escalation procedures.
- Strong knowledge of networking protocols, authentication mechanisms, and common attack techniques.
- Good understanding of information security principles, technologies, and best practices.
- Experience securing and supporting Windows and Linux environments.
- Excellent written and verbal communication skills.
Desirable
- Industry certifications such as GCIH, GCIA, or equivalent cyber security qualifications.
- Experience working with SIEM platforms and security monitoring technologies.
- Knowledge of Oracle and virtualised environments.
What\'s on Offer
- Opportunity to work within a highly skilled cyber security team.
- Exposure to complex security environments and emerging threats.
- Ongoing professional development and training opportunities.
- Collaborative and supportive working culture.
- Competitive salary, bonus and benefits package.
This is an excellent opportunity for a Cyber Security Analyst looking to further develop their incident response, threat analysis, and security operations expertise within a technically challenging environment.
TT....Read more...
Create and support internal reports for other areas of the business
Create and support internal applications
Responding to 1st Line user support tickets
Day to day support and maintenance of networks and equipment
Provide support to IT and/or business process improvements installation and setup of equipment
Assist in setting up workstations and user profiles for new employees
Assist in setting up mobile phones and shopfloor scanners
Working with backend systems and IP addresses
Software image installs
IT Administration
Liaise with Continental support - competence centres
Support of Shopfloor and lab equipment
Work towards completing a formal qualification
Carry out the job requirements in full compliance with the Code of Conduct
Support and demonstrate the '4 Values' and associated 'behaviours' in carrying out your duties and responsibilities
Training:
Training will take place via Teams at the office usually once a week, however the schedule will be agreed once the apprenticeship is in place
Training Outcome:Most people move into one of these roles following this apprenticeship:
IT Support Technician / Engineer (2nd line)
Infrastructure Technician
Network Support Technician
Junior Systems Administrator
Service Desk Analyst (advanced)
Employer Description:
Founded in 1955, the Grimsby plant has over 50 years of hose-manufacturing experience
Specialising in designing, manufacturing, and supplying hoses for the oil, gas, petrochemical, and dredging industries, both offshore and onshore.
Working Hours :Monday - Friday, 08:00 - 16:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Deliver a consistent, high-quality service for customer incidents and requests, meeting agreed service levels and productivity targets.
Manage requests through a streamlined workflow, ensuring customers receive standard business services quickly and efficiently, boosting end-user productivity.
Be the first point of contact for IT support issues, responding promptly and performing initial triage.
Provide technical support for hardware, software, and operating systems, resolving issues right the first time and prioritising based on wait time.
Handle escalated or complaint tickets with care and professionalism, following a clear framework.
Act as a key part of our teams, resolving technical issues and contributing to the management of major incidents and problem records.
Offering support to users to minimise disruption.
Proactively monitor and diagnose issues in key systems, helping to maintain data integrity and system resilience.
Provide second-line user support, involving setting up new IT end user equipment, provisioning user accounts, user access management, resolving basic
Connectivity, user hardware and printing issues, software installations, and perform regular health checks of the IT kit.
Manage IT asset registers when users/hardware move locations.
Training:The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times. This apprenticeship has two routes: The Support Technician role is based around resolving system user queries and faults in a helpdesk environment. Support Technicians rectify or escalate faults rapidly to reduce the impact to their customer. The Network Technician role is usually desk based but may involve visits to client's premises to resolve issues. Network Technicians may be installing networked IT systems, including cabling and hardware, or cloud services to support expansion and better network services. Our Information Communications Technician apprenticeship programme integrates six modules of technical training with work-based projects. This ensures that learning and skills are directly applied to the apprentice’s role, and maximises the time used as part of off-the-job training.
The modules include:
Networking Essentials.
Cloud Services.
Mobile and Operating Systems.
Technology and Business.
Scripting and Automation.
EPA Readiness Training.
For each module, learners benefit from attending small, scheduled Live online classes taught by a subject matter specialist, combined with additional online learning that can be completed at their own pace. Each of our live classes are interactive and involve lots of practical discussion, giving learners quality time both with tutors and industry peers to spark new ideas and get new perspectives. Learners get practical lab time to hone their skills and learn from each other, as well as their tutor.Training Outcome:
Career paths in I.T. service and infrastructure, applications or analyst roles in a growing organisation/sector.
Employer Description:BRUSH Group provides the energy solutions that help power our built world. From power transformers to switchgear and engineering solutions, for generations, the BRUSH brand has stood for engineering excellence.
We are committed to supporting the global effort for industrial decarbonisation and sustainable development and have set ambitious objectives to achieve our target of net zero greenhouse gas emissions by 2050.Working Hours :37 hours per week.Skills: Communication skills,IT skills,Organisation skills,Attention to detail,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
About YouDo you enjoy building positive relationships and working collaboratively with a wide range of people? Are you passionate about helping people navigate change and supporting the successful delivery of projects and programmes? Are you confident using tools such as Teams, SharePoint and PowerPoint to support effective collaboration and delivery? If so, read on….We’re looking for a Business Change Analyst to join us at the Mining Remediation Authority at an exciting point in our transformation journey.This is a great opportunity to get hands-on experience supporting a major ERP programme that will change how we work across the organisation. You’ll work closely with a Business Change Manager and play a key role in making sure change lands well with our people – not just on paper, but in practice.Why join us?This is a role where you can genuinely make an impact while building your experience in business change.We know flexibility matters. The 22.5 hours can be worked in a way that fits around your life – whether that’s caring responsibilities, childcare, study, or other commitments. We’re open to different working patterns and happy to have a conversation about what works best for you.You’ll also benefit from:
Hybrid working that supports work–life balanceThe chance to be part of a high-profile ERP transformationRegular exposure to senior stakeholdersA supportive, collaborative and inclusive team environmentThe opportunity to shape how change is delivered and experienced across MRAAbout The RoleAs a Business Change Analyst, you will work in close partnership with the Business Change Manager, supporting the planning, coordination and delivery of change activity across a major ERP programme.You will play an important role in ensuring that new systems and ways of working are effectively embedded by supporting stakeholder engagement, communications, training, and readiness activity across the programme. This is a practical, delivery-focused role where you will gain exposure across the full change lifecycle: from understanding impacts through to supporting adoption and continuous improvement.What you’ll be doingYou will:Support delivery of change activity across the ERP programmeCarry out change impact assessments, analysing ‘as-is’ and ‘to-be’ processes to understand how changes affect teams and ways of workingWork closely with Business Analysts and stakeholders to reflect real operational needsMaintain change plans, trackers and key documentationSupport business readiness activity and identify what’s needed for successful adoptionHelp design and deliver communications, engagement and training materialsWork with our change champion network to keep messaging clear and consistentSupport workshops and engagement sessions, capturing feedback and actionsAnalyse feedback and insights to identify risks, trends and opportunitiesHelp measure what’s working and suggest improvementsWhat we’re looking forWe’re looking for someone who’s organised, proactive and comfortable working with a wide range of people, with a genuine interest in change and transformation.Essential:
Experience supporting business change, projects or programmesStrong written and verbal communication skillsGood organisation and attention to detailAbility to manage multiple priorities and deadlinesStrong interpersonal skills and a collaborative approachConfidence using Microsoft 365 tools (Teams, SharePoint, PowerPoint)We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!To find out more about the role, take a look at the job description. Role location: Schedule:Application closing date: 5th July 2026Sifting date: w/c 6th July 2026Interviews: w/c 13th July 2026 (If you are unavailable on these interview dates, please make us aware, and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About Mining Remediation AuthorityWhy join us?Make a real difference with flexibility, long‑term security and support for life outside work.At the Mining Remediation Authority, you’ll do meaningful work that improves people’s lives and protects the environment, while building a sustainable and balanced career.Flexibility that fits your life – hybrid working and flexibility in how you manage your timeFinancial security for your future – including a pension with up to 29% employer contributionTime to recharge – 27.5 days’ annual leave plus bank holidays, with options to flex more daysSupport through life’s big moments – generous family leave and flexibility when you need it mostOpportunities to grow – funded learning, development and professional subscriptionsWellbeing support you can use every day – including a monthly wellbeing allowance, confidential support and practical health benefitsFind out more about our full range of benefits and what it’s like to work with us here Life pageAbout usAt the Mining Remediation Authority, we make a real difference to people and places across Great Britain. From managing mining hazards to protecting the environment, our work keeps communities safe. We’re also playing an exciting role in the future of energy, helping to unlock mine water heat as a sustainable source to support the UK’s net zero ambitions. Our people are knowledgeable, collaborative and committed to doing the right thing for each other and for the communities we serve.Why this mattersYou’ll be joining an organisation that’s proud of the impact we make. We’re supportive, inclusive and genuinely care about delivering the right outcomes for communities across England, Scotland and Wales. Discover more about our work in our Business PlanInclusion matters to usWe’re committed to building a workforce that reflects the diversity of the communities we serve, and we welcome applications from everyone.We offer a guaranteed interview scheme for disabled applicants and those from minority ethnic backgrounds who meet the minimum criteria.If you need any adjustments as part of the recruitment process, please contact us at Recruitment@MiningRemediation.gov.uk or call 01623 637000 we’re here to support you.....Read more...
