Are you looking for a new opportunity as a Senior Technical Analyst, within Infrastructure Services?
This is a brilliant opportunity for a Senior Technical Analyst, Infrastructure Services, to join our industry leading client based in the Cheshire area!
The role will report into the EMEA/ APAC IT Data Centre/Operations Manager, serving as technical experts and participate in or oversee a variety of analytical and technical assignments that provide for problem diagnosis and solutions documentation, implementation, administration, support, and maintenance of a variety of hardware and software products in an information technology infrastructure environment. The role is broadly split between providing day to day operational support for existing infrastructure services and users of those services, and project-based work leading to the development and deployment of new infrastructure services or EOL activities. The role will also have the following responsibilities:
Direct research on potential technology solutions.
Keep current with the latest technologies.
Practice asset management for IT hardware, software, and equipment.
Benchmark, analyse, report on, and make recommendations for the improvement and growth of the Regional IT infrastructure and IT systems.
Providing support, monitoring and maintenance of UK Data Centre and other EMEA site infrastructure and services for remote associates.
Design, implementation, support, monitoring and maintenance of infrastructure software platforms, including but not limited to client operating systems, networking, messaging, reporting platforms and all other software-based systems.
The ideal Senior Technical Analyst, Infrastructure Services, based in the Cheshire area, will have previous experience within a similar role, along with:
Strong, proven Cisco networking hands-on skills.
Knowledge of Windows client O/S and infrastructure platforms in an enterprise environment to include –
O Image deployment
O Virtualisation (VMware)
O Data Protection (Veeam)
O BAU & troubleshooting
O MFA configuration
O Disk encryption technologies
O Patching
Knowledge of network environments and concepts such as TCP/IP, DHCP, DNS, Active Directory.
This is an exciting opportunity for a Senior Technical Analyst, Infrastructure Services, based in the Cheshire area, to join a company where you can develop your career and play an integral role within the business to help it grow.
APPLY NOW for the Senior Technical Analyst, Infrastructure Services, based in the Cheshire area by sending your CV to CGilbert@RedlineGroup.Com or call on 01582 878 807 or 07961 158 782....Read more...
@mecscomms is recruiting a contract Network Engineer, home based, remote working, on behalf of a Global IT, Technology & Telecom service provider. The roles will have ownership for the management & delivery of bespoke & complex IP networks, IPVPN, IDA WAN & firewall security network solutions for global Enterprise customers. The IP Network Engineer will configure, commission, provision, implement & support service & network activation for Core, Internet, IP, Cloud & Data products.
If you possess a Cisco CCNA / CCNP / CCIP / CCDP & have experience in IP networking, IPVPN, MPLS, Security, Firewalls, network operations, provisioning, implementation, configuration, migration, troubleshooting or support, I'm keen to hear from you.
# Position: CCNA Network Engineer, Cisco Implementation Engineer, Deployment Engineer
# Location: Home based, remote working, work from home
# Duration: 12+ month contract
# Hours: Monday – Friday 09.00 -17.30
# Gross Rate: £20 - inside IR35
# Security Clearance: SC or BPSS level clearance (or eligibility for clearance) is essential
Environment:
Network Implementation Engineer, Deployment Engineer, Service Delivery, IP Network Engineer, Technician, Analyst, Network Administrator, Change Management, Delivery, Implementation, Deployment, Rollout, Service Delivery, Implementation, Configuration, Provisioning, Deployment, Support, Migration, Operations, Enterprise solutions, IT, Technology, Cloud Computing, Hosted Services, Internet, IoT, Hosting, Managed IT Solutions, Networks, Telecoms, Unified Comms, Security, Cisco, IPVPN, VPN, MPLS, WAN, LAN, BGP, RIP, EIGRP, OSPF ,ISIS, Junior, Cisco, IP, TCP/IP, OSPF, BGP, MPLS, ADSL, DSL, FTTP, FTTH, Fibre, xDSL, Ethernet, NOC, WAN, LAN, IPVPN, VPN, Data, RIP, RIPv2, EIGRP, Routers, Switches, NOC, TMC, NMC, Voice, CCNA, CCNP, CCIP, Cisco, Alcatel-Lucent, ADVA, Juniper.
Key Activity:
# Provisioning of Core IP, Data & Network Security solutions
# Solution implementation & configuration
# IP Network implementation
# Remote configuration & commissioning
# End to end deployment
# Change & delivery management
# New product deployment
# Process management
# Governance & Control
Overview:
The IP Network Engineer will be responsible for the configuration, commissioning, delivery, implementation & documentation of new customer deployments across complex IP WAN network solutions for Core, Internet, IP, Cloud & Data products including IPVPN, MPLS, Security, Firewall & IDA WAN network solutions.
Responsibilities:
# Provisioning of Core IP, Data & Security solutions for Enterprise customers
# Configuration of solutions over IP Internet, Cloud & Managed Cisco Service Provider core networks
# Translating customer solution design into robust technical solutions & their deployment
# Operational activities including Network configuration & integration of customer equipment
# Manage Provide, Change & Cease activity
# Customer circuit deliveries & planned outages / changes
# Carry out pre & post configuration testing to ensure error free installation (Layers 1, 2 & 3)
# Assist with the implementation of new Internet & Cloud based products, systems & processes
# Provide an escalation point for engineers requiring technical support
# Provide technical representation at customer & project related meetings
# Ensure quality assurance is maintained
# Maintaining associated customer & network documentation
Candidate Profile:
Candidates will be considered from a range of backgrounds from IP support to implementation and configuration, through to junior network engineers or telecommunications graduates and candidates with CCNA certifications.
Ideally you will have some previous network implementation engineering experience ideally gained within an ISP, Network Service Provider, Managed Hosting, Telecom, Technology, ICT, Cloud, Systems / Network Integrator or similar type of technology managed services provider.
Your professional or academic experience is likely to include some of the following:
# Network delivery for fixed-line WAN telecommunications services & product
# IP, Data & Transmission principles & protocols for Network Build
# Strong understanding of fixed line WAN products; Cisco, IP WAN, VPN, MPLS, Connectivity, IDA
# MPLS & VPN knowledge
# Experience with Routing Protocols (BGP, RIP, EIGRP, OSPF, ISIS)
# Layer 2/ 3 principles & protocols to across multiple MPLS networks
# Direct Internet, IP Transit, Internet Routing, RIPE database, Cisco Routers & Switches, PPP, MLPPP, Ethernet, configuring Cisco, Alcatel & Juniper devices
# TCP/IP protocols & services (TCP / UDP, IPSec, VoIP, SNMP, DNS, Radius / TACACS+, BGP, EIGRP, OSPF, ISIS), Transmission fundamentals
# IP network provisioning & implementation
# Cisco CCNA or CCNP or CCIP or CCDP accreditation
It is essential for candidates to currently hold OR be eligible to pass BPSS (Basic Check) and SC level security clearance checks.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
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Senior Market Analyst – Advanced Materials
Newton Colmore is working with a leading technology company in Cambridge who are looking for a Senior Market Analyst to join their research and innovation team.
As a Senior Market Analyst, you will be utilising your physical sciences or engineering background to research into new areas of development for the company. This will involve identifying and developing new research streams for the company’s existing IP and future R&D pipeline. You will be looking into complex themes where a problem needs solving with technology. This will be on a global basis and your findings will be delivered to key leaders within the organisation meaning that your conclusions will need to be both practical and meaningful.
Because of the nature of this work we are looking for a scientist or engineer with a passion for new product development and who enjoys researching into market trends and conducting deep analysis.
To be considered for this exciting role you will need to have demonstrable experience of researching into the use of complex materials across the technology landscape, coupled with strong academics in a physical science or engineering discipline. You will need to have experience with identifying, analysing and creating plans to exploit new market opportunities that utilise state-of-the-art innovation.
This company invest heavily in research and development and are at the centre stage of materials innovation. They have a successful record of commercialising new technology and they ensure that they continually develop their engineers and scientists.
In exchange for your skills and expertise, the company offer a highly competitive package including a 10% signing bonus, discretionary bonuses, and much more.
For more information, make an application now and a member of our team will be in touch with more details, confidentially.
Why apply via an agency?
Partnering with an expert agency in your job search is a great way to expand your horizons. As specialist recruiters we develop our network every day, meaning we have access to roles and companies that you may not be aware of. To complement this, we have deep insights into our markets and clients that will benefit you in the interview process, ensuring you can perform at your best. We have also closed hundreds of offers for the candidates we represent, ensuring we negotiate the best possible deal for all stakeholders involved.
Newton Colmore is a specialist agency offering talent solutions and headhunting services to our medical devices, biotech and drug discovery clients across the US and the UK.
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AV VC Desktop Support Engineer – My client are growing their service / support offering and now seek a new member of the team to offer support to their clients and field service engineers. You will be presently either an AV VC Service Engineer or On Site AV VC Support Technician that is now looking for a more office based lifestyle. If you have previous experience working as a desktop support engineer and want to continue in this role that would be excellent. Due to the nature of the role you will need to have a thorough background of solving issues / problems involved with integrated AV / VC solutions. Experience with IT networks would be of great advantage. Due to the nature of the role you will need to have an excellent telephone manner and be able to diagnose and ideally fix technical issues remotely. If this is not possible then tickets need to be escalated to the field service team to fix. Above a cool calm individual with a good diagnostic head would be best suited who knows when issues needed to escalated. If this is the type of role you now see yourself in and you have the right audiovisual background then please send me your CV ASAP.NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK / COMING TO THE UK TO BE CONSIDERED OR HAVE THE APPROPRIATE WORKING VISAAV AUDIOVISUAL AUDIO-VISUAL A/V AUDIO/VISUAL VC VIDEOCONFERENCE SUPPORT SERVICE DESKTOP ENGINEER ANALYST 1ST LINE CISCO POLY NETWORK IT DIGITAL CRESTON AMX SWITCHING REMOTE DIAGNOSTIC EXTRON ZOOM HUDDLE CONFERENCE STARLEAF BLUEJEANS OXFORDSHIRE....Read more...
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Tech Support Analyst – Build to rent operator Location: LondonSalary: £38,000 to £40,000 + benefits Do you want to be part of a business that is doubling in size over the next 2 years? Do you have 2 solid years experience within the IT field? If so, this role could be a perfect fit for you. About the company My client is predominantly based in London with 3 offices in and around London, and a further 2 opening in SE and Maidenhead Position Overview As a 1st/2nd line support, this role is responsible for providing timely and effective assistance to end-users with their IT related issues. The role ensures smooth day-to-date operations, minimises downtime and enhances user satisfaction by addressing IT concerns promptly and accurately. Responsibilities
Be the first point of contact for all IT issues/requests.Diagnose and troubleshoot hardware and software issues, including desktops, laptops and peripheralsCollaborate with other team members to resolve complex technical problems and ensure timely issue resolution and contribute to the development of proactive solutions.Install, configure, and maintain software applications, operating systems, and network components while ensuring compatibility, security, and optimal performance.Perform routine system maintenance, including updates, patches, security configurations and backup checks. Educate users on basic technical procedures and best practices to enhance their overall IT experience.Document and track support incidents, resolutions, and workarounds in a detailed and organized manner.Escalate unresolved issues to other team members or appropriate external vendors as needed.Assist in the setup and maintenance of user accounts, permissions, and security settings across various systems and Get Living applications.Provide user training and guidance on utilizing IT tools effectively, promoting self-help resources, and encouraging best practices.Document technical procedures, solutions, user guides and knowledge base articles to enhance the team's efficiency and support capabilities.Participate in IT projects, such as system upgrades, migrations, and deployments, contributing technical expertise and support as required.
Candidate Requirements
Enthusiasm for technology!Essential experience of working in a ITIL environment.Experience in a technical support or helpdesk role supporting a Microsoft environment (ideally min. 2 years).Strong understanding of Microsoft operating systems and the Microsoft Office Suite.Understanding of cloud technologies specifically Microsoft Azure and all Microsoft associated management platforms.Experience with troubleshooting hardware and software issues, including desktops, laptops, printers, and mobile devices.Knowledge of network protocols, connectivity, and basic network troubleshooting.Experience with remote support tools and techniques.
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Information Security Manager
Location: Central London
Salary: £50k - £70k + Benefits Package
Office Based
A leading foreign bank are seeking an Information Security Manager to lead their information security program and initiatives. Youll be responsible for developing and implementing security policies, managing security controls, and ensuring compliance with regulatory requirements.
The Role:
Working closely with third party providers you will be responsible for ensuring the day-to-day. IT security suppliers perform to expectations. You will take part in ongoing and upcoming improvement projects, working through the implications within hardware and software changes and upgrades, cyber security risk analysis and information security policies.
You will lead in the incident response to any information security breach, working closely with the rest of the IT Team, as well as risk and compliance functions.
Responsibilities
* Responsible for overseeing the Bank's information security program.
* Oversight and challenge of the Bank's IS safeguarding (the confidentiality, integrity, and availability of sensitive data and information).
* Policy Development: Create and enforce information security policies, standards, and procedures in alignment with industry best practices and regulatory requirements.
* Risk Management: Identify and assess potential security risks, conduct regular risk assessments, and develop mitigation strategies to protect the organisations assets.
* Security Governance: Establish and maintain a robust security governance framework, ensuring compliance with relevant laws, regulations, and internal policies.
* Security Awareness and Training: Develop and deliver security awareness programs for employees, fostering a security-conscious culture and ensuring staff are well-informed about security best practices.
* Incident Response and Management: Lead the development and implementation of an incident response plan, ensuring timely and effective responses to security incidents and breaches.
* Security Architecture: Collaborate with IT teams to design and implement a secure technology infrastructure, including network security, access controls, and encryption.
* Security Incident Reporting: Report security incidents to senior management, provide post-incident analysis, and recommend improvements to prevent future occurrences.
* Vendor Management: Assess and manage security risks associated with third-party vendors, ensuring they adhere to the organisations security standards.* Security Audits and Assessments: Conduct regular security audits, vulnerability assessments, and penetration testing to identify and address potential weaknesses in the security posture.
* Compliance Monitoring: Monitor and ensure compliance with applicable security standards, regulations, and certifications (e.g., ISO 27001, GDPR, HIPAA).
Required Skills:
* Application Security, Information Systems, Information Technology, Incident Management.
What we are looking for:
* A team player with experience of IS oversight in a second line role in a regulated financial institution.
* Proven experience in information security management, risk management, and security architecture.
* Bachelors or Masters degree in Information Security, Cybersecurity, or a related field.
* Professional certifications such as CISSP, CISM, or CRISC are highly desirable.
* Staff management experience and proven team development skills.
* Excellent communication and leadership skills, with the ability to collaborate effectively across departments.
* Experience with security tools and technologies.
* Practical experience of implementing, maintaining and managing information and cyber security frameworks
* Analytical mindset and problem-solving skills to address complex security challenges.
* Ability to manage time and priorities appropriately
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Information Security Manager, Information security Analyst, Information Security, Information security Consultant, GRC, banking, IT
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Resolve Recruitment are delighted to be recruiting in the healthcare sector.
We are currently recruiting for a Business Analyst to join this organisations fast-growing IT team.
Location – Bedford
Salary - £35k to £42k
Main duties of the job
Using various techniques to provide both functional and non-functional requirements by the use of e.g. observation/shadowing, interviews, workshops, document analysis etc.
Documenting user requirements in a manner that both the business and technical stakeholders will be able to understand.
Process mapping, analysing and reviewing business processes from end to end in order to identify improvement opportunities.
Documenting business process using industry standard methodology e.g. process flow, user journey etc.
Using the RACI approach to manage stakeholder expectations.
Understand, create and document user stories
Conducting Gap Analysis.
Knowledge and understanding of Target Operating Models.
Responsible for initial evaluation of opportunities to ensure the benefits case is viable. Upon approval, document and manage user requirements according to the stated outcomes of the project.
Understand how existing systems support current business processes and redesign them accordingly.
Build effective relationships with both business sponsors, stakeholders and IT suppliers in order to both support and challenge ‘wants and needs’ and negotiate on fundamental issues of design.
Contribute to the development of improved IT project disciplines through working with IM&T colleagues, third party providers and key stakeholders. Specifically design improved analysis and requirements management processes.
Support the user acceptance testing (UAT) by assisting in the development of scenarios, test runs and test scripts. Help to determine expected results and verify actual results.
Provide guidance to the impacted areas of the business in how to best manage the transition and on-going operation of new systems and processes.
Provide support and guidance in ensuring a smooth transition internally from the Business Solutions function to IT Services for on-going management of the operation.
Develop a network of relationships with key people and user groups across the organisation. In doing so, build increased knowledge of operations and how technology interacts.
Maintain effective communications with stakeholders throughout the project in assessing agreed changes to scope and impacts to working practises.
Provide reports and presentations to senior stakeholder project boards as required.
Act as an effective translator between the user community and technical community including third party IT suppliers and in doing so build credibility, rapport and respect in the eyes of these communities.
Communicate complex technical issues to non-technical staff at all levels in a manner that enables understanding.
Planning and Organisation
For small projects undertake detailed planning, as appropriate - covering all test phases from analysis to post Go-Live support. Ensure sponsors and stakeholders are engaged fully in the delivery of the stated outcomes.
Provide detailed timeline and work estimates of the analysis and testing phases in order for the Project Manager to assess overall delivery timescales.
Adhere to all policies including the proper creation and approval of relevant supplier purchase orders and invoices.
Person specification
Knowledge
Essential criteria
· Excellent interpersonal skills and a proven track record in developing and sustaining relationships with different customer groups at varying levels. Ability to challenge colleagues in an effective way.
· Excellent presentation and facilitation skills.
· Developed communication skills, able to produce papers, presentations to key business sponsors/stakeholders up to senior level. Comfortable delivering complex, sometimes contentious information to a wide range of internal colleagues.
· To meet deadlines in a challenging and resource lean environment.
· Able to capture, document and manage business requirements in an unambiguous way.
Qualifications
Essential criteria
Recognised Business Analysis qualification e.g. BCS or has equitable work based experience
Educated to Bachelor’s Degree Level
Significant experience of implementing formal business analysis techniques to improve consistency and quality of delivery
Experience of providing project management support to small to medium sized projects, from start to completion which included management of design, development and implementation of IT systems.
Significant experience of business process design capability
Understand BA Techniques such as: As & To Be Mapping, User Stories and Gap Analysis
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