This is a dynamic, hands-on apprenticeship where you will gain a nationally recognized Level 3 Business Administrator qualification while playing a core role in publishing 17 monthly community magazines and actively supporting our sales pipeline. You will receive full workplace mentoring alongside structured off-the-job training provided by an accredited training provider.
Key Responsibilities & Learning Outcomes:
Sales Support & Lead Generation
Prospect Research: Identify and research local businesses, trade services, and potential advertisers across our publication areas
Pipeline Administration: Build, clean, and enrich prospect contact lists inside our in-house CRM to feed qualified leads to the sales team
Outreach Support: Assist with introductory email campaigns, data gathering, and tracking responses to support ongoing ad sales efforts
Publishing & Software Operations:
Print Production Support:
Learn to manage and take 17 monthly print titles through production to tight deadlines
Creative Tools: Utilise Adobe Creative Suite (Photoshop and InDesign) to update, adjust, and prepare publication layouts and client artwork
Database & CRM: Keep advertiser records, production schedules, and workflow tracking accurate and up-to-date
Technical Support & Logistics
IT Troubleshooting:
Act as the first point of contact for internal hardware and software issues, diagnosing day-to-day office tech queries
Warehouse Assistance: Spend a few days each month in our on-site warehouse assisting with the physical collation, sorting, and distribution logistics for magazines and promotional leaflets
Training Outcome:Business Admin L3.Employer Description:Discover our network of 17 hyper-local publications, designed to unite communities across Bucks and Herts. Each edition delivers tailored community news, local events and engaging content directly to residents, fostering a strong sense of community and providing local business advertising to companies across these regions.Working Hours :Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills....Read more...
Support the Group Head of ESG with admin tasks and help collect great examples of the positive work happening across the business
Help build a network of community and sustainability champions across different teams
Get involved in raising awareness of sustainability and social responsibility, helping employees understand how they can make a difference
Deliver and support simple, engaging training to help people understand sustainability and why it matters
Help turn real projects and activities into case studies and stories that showcase the impact our teams are making
Support initiatives that bring our ESG strategy to life in a practical way
Work with teams like HR, Learning & Development, HSEQ and
Finance to gather information and share ideas
Support bid teams by helping pull together information on our sustainability performance and commitments
Connect with local community groups and organisations to support volunteering and social value activities
Help teams take part in community and environmental projects that make a real difference
Carry out research to understand sustainability trends, rules and best practice
Keep up to date with new ideas and support the team in improving how we work
Complete all required apprenticeship learning, assignments and off-the-job training
Participate in regular reviews with line manager and training provider
Keep up to date with new ideas and support the team in improving how we work
Apply learning in the workplace to continuously develop HR knowledge, skills and behaviours
Training Outcome:Environmental, Social, and Governance positions within a growing team.
E.g. Analyst, Specialist.Employer Description:Lanes Group is the largest independent National Drainage Company. We have over 2200 employees across the country working on a number of different contracts, which include Thames Water, Severn Trent Water, United Utilities. We have a £200 million+ turnover.Working Hours :Monday- Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Analytical skills,Initiative....Read more...
An average day will be varied and busy, combining office-based administration with patient-facing work. The apprentice will spend time on reception booking appointments, answering phones, welcoming patients and handling prescription requests, while also supporting the admin team with scanning, patient registrations and updating records on clinical systems.
Across the week, tasks may include running reports, supporting audits, processing patient communications and test results, assisting with referrals, preparing across the week, tasks may include running reports, supporting audits, processing patient communications and test results, assisting with referrals, preparing practice bulletins, updating the website or social media, and completing routine checks such as legionella testing.
The role also involves working with clinical and management teams, learning NHS systems, maintaining confidentiality, and developing skills through training, meetings and ongoing support.Training:One day a week for training will be allocated.Training Outcome:Progression to full time employment.Employer Description:The Birchwood Practice is a GP practice based in Creekmoor, Poole, with a branch also located in Oakdale, Poole. It provides general medical and primary care services for local residents of all ages. We offer a friendly, efficient and supportive family doctor service that supports a registered patient population of approximately 10,400people from the surrounding area. The practice team includes four GP partners and three salaried GPs, supported by nursing, administrative and reception staff. Other clinicians contribute via the Poole North Primary Care Network (PCN), such as advanced nurse practitioners, clinical pharmacists, physios, mental health practitioners, social prescribers, and health coaches, enabling broader support for patients. We are a training practice, offering placements for GP registrars and medical students. Being part of Poole North PCN means the practice works collaboratively with nearby GP practices to share resources and improve care, ensuring patients have access to a wider range of clinical expertise. The practice falls under the NHS Dorset Integrated Care Board (ICB), the local NHS body responsible for planning and funding health services across Bournemouth, Christchurch, Poole and Dorset.Working Hours :Monday to Friday, 6 hours per day. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Number skills,Logical,Team working,Creative,Non judgemental,Patience,Administration skills,Cutomer care skills,Initiavite,IT Skills,Organisation Skills,Problem Solving skills....Read more...
This role manages end-to-end international freight processes, ensures accurate documentation and customs compliance, monitors global shipments, maintains real-time consignment visibility, supports customers, resolves issues quickly, and handles quotations, invoicing, and admin tasks.
As an International Freight Forwarding Apprentice, you'll delve deep into the core components of this thriving industry. Through DSV's industry-recognised apprenticeship program, you'll gain invaluable hands-on experience, equipping yourself with the knowledge and practical expertise needed to excel in the field.
Find below the tasks and responsibilities you’ll undertake to garner the expertise to seamlessly navigate the intricate landscape of Freight Forwarding.
Key Tasks:
Mastering import / export processes and cross-trade bookings
Engaging in seamless communication with DSV's extensive network and carrier partners across the globe
Championing the meticulous checking and issuance of vital documentation, including master bills, house bills of lading and ensuring compliance with import / export customs regulations
Taking charge of monitoring international air freight shipments from inception to delivery, ensuring precision and timely arrivals at designated destinations
Maintaining real-time visibility on customer consignments, guaranteeing adherence to service level and operational protocols
Duties / Responsibilities:
Spearheading customer notifications and swiftly resolving challenges, exemplifying DSV's commitment to great customer experiences
Nurturing revenue streams in alignment with budgetary targets, handling quotations, invoicing, and supplier purchase orders with finesse
Undertaking general administrative duties, supporting our processes that make it easy for customers to do business with DSV
Training:
As an apprentice, you’ll work at a company and get hands-on experience
You’ll gain new skills and work alongside experienced staff
Training Outcome:
The opportunity to progress within the company
Employer Description:An exciting opportunity to undertake an apprenticeship with DSV’s Purfleet branch. You will be employed by Apprenticeship Solutions and placed with DSV.
DSV provides and manages supply chain solutions for thousands of companies every day.Working Hours :Monday- Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
This role will include support to both internal colleagues and external customers and the duties will include the following:
To respond to and action incoming emails from customers
To respond to and action incoming emails from internal colleagues
Processing of electrical engineers work files
Importing and processing of engineers PAT testing reports using our in-house software system – Asset-FM (full training will be given on use)
Generating Invoices and Customer quotes using Xero accounts software (full training will be given on use).
mporting Bills / Invoices received from suppliers into Xero
Answering and responding to incoming calls / enquiries from both existing and new customers ensuring details are forwarded to the relevant colleague
Scheduling engineers works and creating engineers job sheets
Reconciling accounts processed
Checking engineers expenses that they send in
Filing, scanning paperwork and other general admin tasks
Training:On-the-job training delivered by the employer.Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.Allocation of an apprenticeship delivery coach who will carry out regular training.Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.Identify, track and support 6 hours off-the-job training activities.Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:We have had apprentices before, and some have progressed into permanent employees in the business and this is our expectation for the successful candidate upon completion of the apprenticeship.Employer Description:Track and Test Ltd are specialists in electrical safety testing nationwide. Our dedicated and fully qualified network team of London / Nationwide based electrical engineers offer nationwide PAT testing and Fixed Wire Testing for the industrial sector, local authorities, residential homes, letting agents, schools and colleges, electrical organisations and retail outlets.Working Hours :Monday to Friday 8.30am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Keen to learn....Read more...
The apprentice will work as part of the reception and administration team, supporting the smooth day-to-day running of the practice. Duties will include:
Receiving, assisting and directing patients to the appropriate service or healthcare professional in a courteous, efficient and effective manner.
Providing administrative support to the practice team and maintaining a positive and friendly image to patients and visitors, both in person and over the telephone.
Developing a thorough knowledge of practice procedures and working in accordance with practice protocols and policies.
Filing correspondence into patient medical records.
Scanning, photocopying and electronically filing documents as required.
Processing online consultation requests via the practice's online consultation system (AMGP).
Monitoring and processing practice email communications.
Booking patients in and assisting with patient enquiries.
Issuing completed repeat prescriptions to patients in line with practice procedures.
Covering all reception duties as required.
Processing requests for same-day and future appointments by telephone and face-to-face.
Handling home visit requests and other patient queries.
Maintaining confidentiality and ensuring accurate patient records are updated where appropriate.
Training:What training will the apprentice take and what qualification will the apprentice get at the end?
The apprentice will undertake the Level 2 Customer Service Practitioner Apprenticeship Standard (or the apprenticeship standard being delivered by your training provider).
Training will be delivered primarily in the workplace at Pemberton Surgery, where the apprentice will gain practical experience and develop the knowledge, skills and behaviours required for the role.
There is no day release to college. The apprentice will complete all training within the practice, supported by experienced colleagues and a dedicated apprenticeship tutor. The tutor will visit the practice regularly to provide coaching, assess progress and support the apprentice throughout their programme.Training Outcome:Successful completion of the apprenticeship may lead to a permanent role within Pemberton Surgery. The successful candidate will gain valuable experience in healthcare administration and patient services, with opportunities to develop their skills and progress into more senior reception, administration or care navigation roles.Employer Description:Pemberton Surgery is a busy general practice with a patient population of 10,250 patients.
We are situated in a purpose-built health centre which is shared by 2 GP practices, community clinic and a dentist.
The practice team comprises of 4 GP partners, 2 salaried GPs, 3 practice nurses, an HCA, a Clinical Pharmacist, a pharmacy technician, Practice manager, Operations manager, Business Support Officer, Reception Manager, Reception supervisor, and 12 admin/receptionist. We are also a training practice hosting Trainee GP’s and Student Nurses and GP Registrars.
We are a very friendly, hardworking and supportive team who deals with the ever-changing face of general practice effectively.
We are active members of our Primary Care Network and are members of a GP federation.
Working Hours :Monday to Friday between 8am and 6.30pm - 37.5 hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Non judgemental,Patience....Read more...
