This is a hands-on multi-functional role and a fantastic opportunity for someone looking to start a career in business administration or customer service within a fast-paced and fun working environment.
As part of this apprenticeship, you’ll play a key role in supporting day-to-day operations and ensuring smooth coordination across departments.
You will gain hands-on experience across several departments working in warranty, finance and sales administration while also supporting our customer service team.
Duties will include:
Basic finance & accounts admin
Customer liaison/service desk
Outgoing and incoming calls
IT skills, including Microsoft Office software such as Outlook, Excel and Word
Invoicing, warranty administration & investigation
Sales admin completion
General administration
This is a strong start to a successful career in either operations or business support within a dealership environment and a chance to gain a good overview of the business as a whole.Training:What training will the apprentice take and what qualification will the apprentice get at the end?
Business Administrator Level 3
Supporting and engaging with different parts of the organisation and interacting with internal or external customers
City of Bristol College
Off-site in its entirety
Training Outcome:
Potential opportunity of full-time role within the business at end of the apprenticeship
Employer Description:
South West Truck & Van is a leading IVECO and Renault franchised dealer group in the South West Region. We are a family run business established in 2018 our Avonmouth, Swindon and Gloucester dealerships offer New & Used vehicle sales and aftersales services for our customers.
As a franchised dealer we also provide a national support network with the full back up of Iveco Assistance Non-Stop and Renault 24/7.Working Hours :Shifts to be confirmed between the hours of 08:30 - 17:00 with a 30 min unpaid lunch break.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Ability to work under pressure....Read more...
ASSOCIATE DENTIST, DINGWALLWe’re looking for an Associate Dentist to join this established practice in Dingwall, Scotland on a self employed basis •Up to 4 days per week•Completion of the Scottish Mandatory Dental Training Programme is required •Mixed NHS/Private role•Industry-leading offers and resources for professional growth and business support – find out more belowPractice information:Established 4 surgery practice offering a modern working environment with Dentally Software and digital x-ray processing. There are experienced Associates delivering dental services, supported by a team of qualified, professional support staff. •Access to a Hygienist •CBCT and iTero scannerLocation information:Located just a short walk from the lovely town centre. Free on-site parking. 15 minutes from InvernessThis practice offers a payment plan that allows patients to spread the cost of their routine preventive dentistry throughout the year. This enables our patients to budget for their dental care and encourages regular attendance helping to maintain their oral health. For you it means a more stable revenue stream from a loyal patient base with absolutely no fees or admin costs - you get paid for the services you offer in line with private pricing.Partnering with this company, also means the unique opportunity to provide dental treatment to our insurance customers, improving your revenue streams and growing any private work you wish to undertake.Perks:•In-house CPD events•Professional development opportunities •Large clinical support network•Referral Portal•5% rebate on spend with their LabsAccess to Healthcare:•Discounted health insurance with medical history disregarded•Preferred rates to the companies Menopause plan•Suite of wellbeing resources available Additional Benefits:•A Invisalign discount course and discount of labs bills (20 % iGO and 46% on comprehensive treatment)•Implant discount- Straumann, Astra, Nobel Biocare and Zimmer Biomet•Receive up to £3,000 referral fee for referring Clinicians & Support Staff (Ts & Cs apply)•Highest standards of clinical governance and expert practice support - giving you the time to concentrate on delivering excellent patient care•Practice level marketing support to help you grow your business•Network of 380+ practices making it easier to relocate....Read more...
Data gathering from Suppliers and Clients
Raising queries on behalf of Clients with Suppliers
Collating paperwork with Suppliers
Assisting the client support services team with administrative duties
Meticulously updating our CRM to keep a full account history
Have a professional phone manner
Be comfortable interacting over the telephone and email
Training:You will be allocated an Assessor who will guide you through the training of your qualification via support/training sessions and a 1-to-1 review over the course of your qualification.
You will have access to an online portfolio where work can be submitted online and feedback provided. Your training will be completed at your work location, and you will be allocated 20% off the job hours on a weekly basis to complete your course work.
Upon successful completion of your training, you will receive a qualification for a Level 3 advanced apprenticeship in Business Administration. Training Outcome:The apprentice will gain a level 3 in Business Admin.Employer Description:Bell Group are one of the UK's largest family owned and operated Property Maintenance Contractor. With a network of 40 branches nationally and currently employing over 2000 employees.
The Group’s main objective is to provide optimum quality of workmanship in all aspects of the property maintenance services that we offer.
Clients include the Ministry of Defence, BT, Barratt Homes, Scotrail, National Trust, Engie, The Royal Household together with various NHS Trusts, local authorities and housing associations.Working Hours :39 hours per week, Monday-Friday between 8am-4pm.Skills: Communication skills,Organisation skills,Team working,Patience....Read more...
ASSOCIATE DENTIST, NORTH YORKSHIREWe’re looking for an Associate Dentist to join this established practice located in Yarm, North Yorkshire, on a self employed basis. •Up to 4 days per week: M, T, W and F•Up to 5700 UDAs: Competitive UDA Rates•Great private earning potential to grow your business completed•Industry-leading offers and resources for professional growth and business support – find out more belowPractice information:Established with 6 surgeries, modern working environment, fully computerised, Dentally software, digital x-ray and Apex Locator. Experienced associates delivering dental services, supported by a team of fully-trained qualified professional support staff.•Access to a Hygienist support•Rotary Endodontics•Air purifier in practice•Free car parking•Practice location – Good Transport Links•Dedicated marketing team to help you grow and market your private services•Great Google score 4.6This practice offers a payment plan that allows patients to spread the cost of their routine preventive dentistry throughout the year. This enables our patients to budget for their dental care and encourages regular attendance helping to maintain their oral health. For you it means a more stable revenue stream from a loyal patient base with absolutely no fees or admin costs - you get paid for the services you offer in line with private pricing.Partnering with with company, also means the unique opportunity to provide dental treatment to our insurance customers, improving your revenue streams and growing any private work you wish to undertake.Perks:•In-house CPD events•Professional development opportunities •Large clinical support network•5% rebate on spend with their LabsAccess to Healthcare:•Discounted health insurance with medical history disregarded •Preferred rates to the companies Menopause plan•Suite of wellbeing resources available Additional benefits•A Invisalign discount course and discount of labs bills (20 % iGO and 46% on comprehensive treatment)•Implant discount- Straumann, Astra, Nobel Biocare and Zimmer Biomet•Earn up to £3,000 per referral in our employee/associate referral scheme•Highest standards of clinical governance and expert practice support - giving you the time to concentrate on delivering excellent patient care•Access to an in-house complaint team•Practice level marketing support to help you grow your business•Network of 380+ practices making it easier to relocate....Read more...
We envisage that this role will be predominantly based in our Care Navigator Team. The first 6 months will focus on learning the Care Navigator role, and once fully competent in this role, the postholder will begin learning other administrative skills.
To provide an excellent service to patients telephoning the Care Navigator Team or face-to-face at the reception desk.
All encounters should be handled in a caring and efficient manner, ensuring customer queries are resolved and care navigation patients where possible, to appropriate services.
This position has direct contact with our clinical team with an emphasis on clear, concise, and accurate communication.
The post-holder is expected to comply with the employment policies and procedures, with due regard to clinical and information governance policies and procedures, and any other policies and procedures necessary for the safe and effective discharge of the duties contained within this document.
This job description is subject to a flexibility clause and may change according to business requirements.
Duties will include:
Effectively handle all queries that come into the Care Navigation team by telephone or face-to-face at the front desk
Book, cancel, or rearrange any appointments on our clinical system and on the Primary Care Network System
Signposting to other healthcare services such as Pharmacy, A&E, Minor Injuries, sexual health clinic, and out of hours
Ensuring information on the patient record is accurate and up to date, and reporting any inaccuracies to your line manager
Opening and locking the practice premises alongside your colleague
Ensuring the reception area is clean and tidy, and that leaflets and specimen pots are stocked up
Taking payment for private documents and providing receipts
Process task requests from clinicians on the clinical system
Process requests from external providers and effectively relay information to patients in a timely manner
Liaise with GPs and other practice staff via the clinical system, telephone, and face-to-face
Inform patients of test results and follow-up appointments
Admin duties - scanning, recalls, tasks, online consultations, prescriptions, registrations, out of hours report processing, coding diagnosis/procedures/results on clinical system, copying medical records, processing practice emails, medical report processing, daily post, and other ad hoc admin as needed
Attend and positively contribute to team meetings
Fully comply with all company Health and Safety requirements
Support a service where we want patients to feel that they are being treated fairly, with respect and compassion
Obtain and supply documents as requested by the patient, GP, or Manager in a timely manner when required
Must maintain high levels of confidentiality
Training:
1 College day per month
All work uploaded to online portal
Assessor to visit workplace every 6 weeks
Training Outcome:
Opportunity to develop expertise and grow in your role within the NHS sector
Support towards the completion of NVQ Level 3 where applicable
Opportunities to progress into a permanent administrative or care navigator role within the GP practice
Employer Description:Drs Belderson, Bastow, Davies, Zichierri & Forbes operate from Robin Lane Health & Wellbeing Centre, a well‑established GP practice providing primary care services to the local community.
The practice is committed to delivering high‑quality, patient‑centred care in a respectful, inclusive and supportive environment. Working closely with the wider Primary Care Network, the team focuses on improving access to services while supporting patients to navigate the healthcare system effectively.
Robin Lane Health & Wellbeing Centre is supported by a dedicated multidisciplinary team, including clinicians, care navigators and administrative staff, who work collaboratively to ensure safe, efficient and compassionate care. The practice values staff development and offers a supportive setting for apprentices to learn, grow and build a career in healthcare administration.Working Hours :Monday - Friday, 9.00am - 5.00pm, 8.00am - 4.00pm or 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Good spelling and Grammar....Read more...
Assist in the delivery of office administration and receive direction from the Business Support Manager
Assist in maintaining administrative systems, and keeping adequate, complete and assessable records
Provide administrative support to the organisation, including reception duties as required
Check, process and record payments, administer invoices and expenses claims received and action payments
Preparing spreadsheets, reports and other data as required
Provide data and process payments as agreed
Maintain correct records
Filing of all relevant paperwork
Undertake general admin tasks including telephone messages, correspondence, enquiries and filing
Taking phone messages and passing them on
Following up on business communications
Filing/file management
Preparing routine documentation
Completing data entry duties
Completing general office, ad-hoc duties when required
Training:
Full training will be given leading to a recognised level 3 Business Administrator Apprenticeship Standard qualification
Full on-the-job training will be delivered by InVictus Recruitment Limited
Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd
Training Outcome:
Full-time position
Opportunity to progress within the company
Employer Description:Founded in 2011 Invictus Recruitment has over 40 years combined management experience . Our team of Senior Consultants, Associates and Resourcers are trained sector specialists. This gives us unparalleled market knowledge and an extensive network of contacts & relationships built up over many years.Working Hours :Monday - Friday, 09:00 - 17:00. 1-hour unpaid lunch.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Initiative,Good verbal communication,Professional telephone manner,Good time management,Good interpersonal skills,Excel skills/experience,Self-motivated,Enthusiastic and positive,Keen for new experience,Good personal communicator....Read more...
PRIVATE DENTIST, ELGINWe’re looking for a Private Dentist to join this established practice in Elgin, Moray on a self employed basis Elgin lies on the South Coast of the Moray Firth, midway between Aberdeen and Inverness and prides itself on an environment that is welcoming, friendly and safe. Lovers of the great outdoors are well catered for with endless miles of forest, moorland and coastline creating the perfect work/life balance. •Up to 3 days per week (Flexible on days available)•Established and loyal patient list •Opportunity to incorporate NHS work and additional day if desired •Industry-leading offers and resources for professional growth and business support – find out more belowPractice information:Established with 5 surgeries, bright and modern working environment, fully computerised, Dentally software, digital x-ray, OPG and iTero Scanner. Experienced associates delivering dental services, supported by a team of fully-trained qualified, professional support staff. There is a current list of private patients available plus an opportunity to grow Smile Plan patients. •Access to a Hygienist•Rotary Endodontics•OPG•iTero Scanner•Car parking options available withing a short walk from the practice•Dedicated marketing team to help you grow and market your private services•Great Google scoreThis practice offers a payment plan that allows patients to spread the cost of their routine preventive dentistry throughout the year. This enables our patients to budget for their dental care and encourages regular attendance helping to maintain their oral health. For you it means a more stable revenue stream from a loyal patient base with absolutely no fees or admin costs - you get paid for the services you offer in line with private pricing.Partnering with this company, also means the unique opportunity to provide dental treatment to our insurance customers, improving your revenue streams and growing any private work you wish to undertake.Perks:•In-house CPD events•Professional development opportunities •Large clinical support network•Referral Portal•5% rebate on spend with their LabsAccess to Healthcare:•Subsidised health insurance with medical history disregarded•Preferred rates to the companies Menopause plan•Suite of wellbeing resources available Additional Benefits:•A Invisalign discount course and discount of labs bills (20 % iGO and 46% on comprehensive treatment)•Implant discount- Straumann, Astra, Nobel Biocare and Zimmer Biomet•Receive up to £3,000 referral fee for referring Clinicians & Support Staff (Ts & Cs apply)•Highest standards of clinical governance and expert practice support - giving you the time to concentrate on delivering excellent patient care•Practice level marketing support to help you grow your business•Network of 380+ practices making it easier to relocate....Read more...
A new opportunity has become available for a Dental Associate to join an established practice located in Halstead, Essex.Associate Dentist opportunity details
Up to 4 days per week- Mondays, alternative Tuesdays, Saturdays and potentially SundaysUp to 3000 UDAsGreat private earning potential to grow your business completedIndustry-leading offers and resources for professional growth and business support – find out more below
About the practice:Established in 1989, our Halstead dental practice has been serving the local community for over three decades. We provide both private and NHS dental treatments, including general dentistry, adult orthodontics and dental implants.With 5 surgeries, modern working environment, fully computerised, Dentally software, digital x-ray and Apex Locator. Experienced associates delivering dental services, supported by a team of fully-trained qualified professional support staff.
Free car parking: On street parking• Practice location – Good Transport links• Local info -an affluent area with private revenue potential• Dedicated marketing team to help you grow and market your private services• Great Google score 4.6
Our practice offers Smile Plan - a payment plan that allows patients to spread the cost of their routine preventive dentistry throughout the year. This enables our patients to budget for their dental care and encourages regular attendance helping to maintain their oral health. For you it means a more stable revenue stream from a loyal patient base with absolutely no fees or admin costs - you get paid for the services you offer in line with private pricing.Benefits:
In-house CPD eventsProfessional development opportunitiesLarge clinical support network5% rebate on spend with Labs
Discounted health insurance with medical history disregardedSuite of wellbeing resources available
An Invisalign discount course and savings on labs bills (20 % iGO and 46% on comprehensive treatment)Implant discount- Straumann, Astra, Nobel Biocare and Zimmer BiometHighest standards of clinical governance and expert practice support - giving you the time to concentrate on delivering excellent patient careAccess to an in-house complaint teamPractice level marketing support to help you grow your businessNetwork of 380+ practices making it easier to relocate....Read more...
The role will involve but not limited to :
Providing an accurate & efficient secretarial service which includes: typing of letters, reports, patient referrals, minutes using the most effective means
Using our medical computer system (Systmone)
Assisting with the gathering of statistics and information and to run referral reports when required
To liaise with Doctors, Hospital Staff and Patients in respect of referrals, appointments and advice, X Rays, Ultrasound, private referrals etc
To consult with patients by the most appropriate means for appointments and follow ups
Training:
You will be enrolled at Rotherham College; giving you the training and support you need to become an all-rounded and qualified administrator
You would have regular tutor sessions both remotely and face to face with constant access to support
The apprentice with be mentored and supervised by the Senior Medical Secretary who will train the Apprentice in all aspects or the role
The qualification will be Business Administration Level 3
Training Outcome:
Ideally to become a permanent member of the Admin & Clerical team that supports the day to day administrative operation of a busy General Practice
Employer Description:Dinnington Group Practice is a large busy training practice with the main surgeries at Dinnington and Anston and a smaller branch surgery at Woodsetts.
We provide health care for around 21,000 patients and are part of the Rother Valley South Primary Care Network We pride ourselves on our friendliness and teamworking. We have a very supportive working environment and are always looking for ways to improve.Working Hours :Monday - Friday, 8.30am – 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Excellent telephone manner,Keep calm under pressure,empathetic to patients.,Trustworthy....Read more...
If you want to have an exciting and progressive career opportunity, we are the place to be!
Key Responsibilities:
Compliance Administration -
Assist with collecting, verifying, and recording candidate compliance documents such as IDs, right to work checks, qualifications, certificates, and DBS checks.
Ensure all documentation meets industry standards across M&E sectors such as Fire & Security, Solar & EV, Electrical, Plumbing & Heating, and similar areas Rubix M&E operates within [rubixme.co.uk].
Maintain accurate digital records within the CRM and compliance systems. Track expiring documents and communicate with candidates to renew them.
Support consultants with ensuring all workers are fully compliant before assignment.
Payroll Support -
Process weekly timesheets, ensuring accuracy and timely submission.
Liaise with contractors, clients, and consultants to resolve timesheet discrepancies.
Assist the payroll team with preparing payment runs.
Maintain payroll logs, update worker statuses, and support with general admin duties tied to pay cycles.
General Administrative Duties -
Update internal databases and spreadsheets with compliance and payroll information.
Answer incoming calls, emails, and queries relating to documentation, onboarding, and payment.
Provide support to the wider operations team as required.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 15 month Apprenticeship, you will have obtained your Business Administration apprenticeship L3 Apprenticeship.Training Outcome:There is a possibility of being offered a full-time role after successful completion of the apprenticeship.Employer Description:Rubix M&E is the UK’s No.1 Mechanical & Electrical recruitment agency, specialising in placing skilled professionals across Building Services, Facilities Management, Power & Utilities, Energy, Manufacturing, and related technical sectors. The business is known for its efficient, innovative recruitment approach and strong industry network.Working Hours :Monday-Friday (8:30am - 5:30pm).Skills: Administrative Skills,Attention to Detail,Organisational Skills,Communication Skills....Read more...
Setting up and creating client works orders within our system – CPA
Resolve parked and blocked supplier, subcontract and inter-company invoice issues alongside the rest of the team
Booking and validation of GRN’s in SAP, as and when required
Reconcile supplier statements
Assist the financial controller with any ad-hoc admin tasks
Complete cost movements as and when required
Liaise with suppliers and subcontracts to resolve pricing issues and obtain credit notes where required
Send out weekly utilisation reports for vehicles
Procure goods and services in accordance with group framework agreements and catalogues, ensuring they are utilised correctly
Ensure that all local purchasing agreements are used correctly
Identify procurement betterment against group frameworks and advise senior buyer accordingly
Coordinate regularly ordered items to ensure that spend is aggregated where possible to ensure best commercial return
Ensure compliance and use of processes, procedures and authorisation for all purchases/invoices are managed with the business unit
Participate in local and group training, workshops and meetings
Training:Formal training is delivered at HWGTA, located at McKenzie Way, Worcester WR4 9GN.
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
Additional training for functional skills in English and maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administration qualification.Training Outcome:
Finance Assistant / Purchase Ledger Assistant / Assistant Accountant
Buyer
Employer Description:Together with our associated companies, Ringway manages and maintains over 43,300km of the UK's highways network. Ringway offers best practice operations, maintenance and whole life asset management services. Our services are flexible; enhanced by access to self-delivery across multiple specialisms, as well as the best practice we have developed through supporting local and strategic highways authority customers over the past 40 years. Working together with our clients, we deliver with local accountability and local people who take pride in the services they deliver.Working Hours :Monday – Friday 08:00 – 16:00 (including 30 minutes unpaid lunchbreak)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative....Read more...
What you’ll be doing as Junior Sales Support Executive at TEAM?
Following up on warm inbound enquiries about TEAM Membership and Service Partnerships.
Scheduling discovery calls, demos and follow-up meetings for senior team members.
Supporting the sales pipeline by preparing notes, proposals, follow-ups and reminders.
Coordinating with prospects through LinkedIn, phone calls, Teams calls and email.
Helping to nurture leads at all stages of the sales cycle to improve conversion rates.
Maintaining accurate CRM records, ensuring all leads, conversations and tasks are logged and up to date.
Tracking activity, outcomes and pipeline movement in line with TEAM processes.
Producing simple reports and updates for internal review.
Drafting and sending professional follow-up messages, holding statements and appointment confirmations.
Assisting with onboarding tasks for new Members and Service Partners.
Supporting with event admin, webinar attendance follow-ups and data clean-ups.
Liaising with key partners and internal stakeholders where required.
What we’re looking for in a Junior Sales Support Executive:
Confident communication skills across phone, video calls, email and LinkedIn.
Strong organisational skills with attention to process and detail.
Comfortability working with CRM systems and general sales technology (training provided).
Proactive and enthusiastic with the ability to pick up the phone and drive conversations.
Good written communication and follow-up etiquette.
Ability to manage multiple tasks and deadlines at once.
Training:
Level 3 Business Administrator Apprenticeship Standard.
English and maths functional skills training if necessary.
Dedicated Juniper skills coach for on the job training.
Training Outcome:
Potential full-time position within the company.
Employer Description:TEAM was founded in 1994, at a time when recruitment agencies worked in isolation and rarely shared opportunities.
Our founders set out to change that by creating a collaborative network where independent recruiters could support each other and grow together.
While it began with sharing jobs and candidates for split fees through TEAM Xchange, it has grown into something much bigger. A community where Members exchange knowledge, encourage one another and work together to help independent agencies succeed.Working Hours :Monday- Friday, 9.00am- 5.00pm or 8.00am- 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Initiative,Confident Telephone Manner,Positive and self-motivated....Read more...
What you’ll be doing as Junior Sales Support Executive at TEAM?
Following up on warm inbound enquiries about TEAM Membership and Service Partnerships
Scheduling discovery calls, demos and follow-up meetings for senior team members
Supporting the sales pipeline by preparing notes, proposals, follow-ups and reminders
Coordinating with prospects through LinkedIn, phone calls, Teams calls and email
Helping to nurture leads at all stages of the sales cycle to improve conversion rates
Maintaining accurate CRM records, ensuring all leads, conversations and tasks are logged and up to date
Tracking activity, outcomes and pipeline movement in line with TEAM processes
Producing simple reports and updates for internal review
Drafting and sending professional follow-up messages, holding statements and appointment confirmations
Assisting with onboarding tasks for new Members and Service Partners
Supporting with event admin, webinar attendance follow-ups and data clean-ups
Liaising with key partners and internal stakeholders where required
What we’re looking for in a Junior Sales Support Executive:
Confident communication skills across phone, video calls, email and LinkedIn
Strong organisational skills with attention to process and detail
Comfortability working with CRM systems and general sales technology (training provided)
Proactive and enthusiastic with the ability to pick up the phone and drive conversations
Good written communication and follow-up etiquette
Ability to manage multiple tasks and deadlines at once
Training:
Level 3 Customer Service Specialist Apprenticeship Standard
English and maths functional skills training if necessary
Dedicated Juniper skills coach for on the job training
Training Outcome:
Potential full-time position within the company
Employer Description:TEAM was founded in 1994, at a time when recruitment agencies worked in isolation and rarely shared opportunities.
Our founders set out to change that by creating a collaborative network where independent recruiters could support each other and grow together.
While it began with sharing jobs and candidates for split fees through TEAM Xchange, it has grown into something much bigger. A community where Members exchange knowledge, encourage one another and work together to help independent agencies succeed.Working Hours :Monday - Friday, 9.00am - 5.00pm or 8.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Initiative,Confident Telephone Manner,Positive and self-motivated....Read more...
Telecoms Project Coordinator
Order Management Analyst
UK wide – work from home – full remote working
@mecscomms is recruiting for a contract order management, project coordinator. The role will be based working from home for a global telecoms carrier & network provider, This vacancy is for a 24 month rolling contract assignment. We are looking for someone who possesses change management, order management, provisioning, enablement, administration or service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment.
Position: Order Creation, Provisioning Administrator, Change Request Administrator, Project Coordination, Project Administrator, Customer Account Management, Service Delivery
Location: UK wide– work from home – fully remote working
Hours: Monday – Friday (09.00 - 17.30)
Start date: ASAP
Duration: 24 months+ temporary contract
Gross Rate: £17.50 per hour, gross umbrella pay rate, inside IR35
Security Clearance: Individuals must consent & be eligible to achieve BPSS (Basic Check) & SC level Security Clearance checks.
Environment: Global IT, Technology, Cloud, Infrastructure, Telco, Telecom, Carrier, Internet, ISP, Service Provider, Operator, BT Openreach, BT ECO, Provisioning Administrator, Co-ordinator, Data Entry, Office Support, Order Management Executive, Co-ordinator, Project Assistant, Administration, Admin Clerk, Administrative Officer, KPI, SLA, Tracking, Reporting, 3rd Party Supplier, Relationship Management, WAN, Voice, Data, Connectivity, PSTN, Cisco, ADSL, Ethernet, Leased Lines, IP Networking, IT, Computer Literate, Excel, Microsoft Office, ITIL, Agile, Temp, Temporary, Contract.
Key Activity:
• Customer relationship coordination
• Service delivery management
• Network project coordination
• Resource scheduling
• Order management & provisioning administration
• Change control management
• Customer order management & enablement
• Provisioning process administration
• Dealing with OLOs and external supplier delivery teams
• Documentation & reporting
Overview:
A 24 month rolling temporary contract position has become available for an experienced order analyst, provisioning coordinator, order manager, sales support or project administrator to join an international telecoms service provider. The role will help deliver the best possible service experience for global enterprise customers. This will be achieved by supporting the order delivery cycle, working as a service delivery coordinator, provisioning administrator & project coordinator.
The order & provisioning analyst will be responsible for acknowledging & validating customer requests, raising orders through the customer order provisioning system and coordinating customer communication throughout the delivery process. You will send acknowledgement & acceptance emails for order requests, generate tracking references & provide updates to the customer & internal business partners on status & progress.
You will provide a daily order tracker for all Data & Voice teams, so that engineering resource can be effectively scheduled in advance of the order & ensuring effective communication to the supporting delivery agencies.
Responsibilities:
• Dedicated management of the order queue across all Data & Voice teams
• Coordinating between delivery teams to schedule orders & change requests
• Scheduling resources to ensure the timely delivery of customer orders
• Ensuring that partners have received confirmation of resource within SLAs
• Raising customer orders on the provisioning order management system
• Service delivery – progressing orders through the delivery process
• Utilising Vodafone, BT & Openreach workflow systems
• Understanding order management processes and dealing with OLOs and external delivery teams
• Order management and analysis
• Communicating updates & progress reports with customers
• Coordination between delivery teams to schedule works
• Supporting the delivery & completion of departmental quality assurance targets
• Supporting the IP Data Provisioning Managers in resource & order planning
• Provide administrative support to engineering teams in the provision of voice & data products including ADSL, Ethernet, Leased Lines, WLR, Managed Services & IPVPN, WAN, MPLS etc.
• Coordination, prioritisation & management of all received critical issues
• Queue management for all Data & Voice teams across multiple systems
• Generate work in progress reports
• Provide service delivery management input for customer review meetings
• Working in an Agile environment
Candidate Profile:
The ideal candidate will have had previous experience of change management, order management, provisioning, enablement, administration or service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment. Your experience, skills & attributes are likely to include some or all of the following:
• Office support & administration skills
• Administration, project coordination or sales support experience
• Service delivery management, progressing orders through the delivery process
• Familiarity with Vodafone, BT, Openreach or other order management workflow systems
• Dealing with OLOs and external delivery teams and understating their processes
• Order management and analysis
• Good proactive communication skills & excellent documentation drafting competences
• Stakeholder & customer relationship management
• Computer literate with the use of Microsoft Office (email, word, excel)
• Previous use of database, reporting, CRM or workflow systems
• Administration experience in a IT, Technology, Telecoms, Internet or similar Tech environment is highly desirable
• Familiarity with Agile, ITIL or other similar methodologies is highly desirable
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Purpose of the Role
The Business Administrator Apprentice will provide effective administrative and operational support to members of the Nottinghamshire TORCH SCITT team. Working closely with the SCITT Operations Manager and the wider team, the role is designed to develop the apprentice’s knowledge, skills and behaviours in line with the Level 3 Business Administrator Apprenticeship Standard, while contributing to the efficient running of recruitment, onboarding, training and compliance activities across the SCITT.
Key Responsibilities:
Recruitment and Onboarding
Support trainee recruitment administration, including interview scheduling, candidate communication and references
Assist with interview and assessment activities
Support trainee onboarding, ensuring documentation is accurate, complete and compliant
Undertake safeguarding and regulatory checks in line with Trust and statutory requirements
Monitoring Trainee Progress
Support administration and monitoring of trainee progress throughout the SCITT programme
Maintain accurate attendance, progress review and compliance records
Assist with tracking trainee engagement, milestones and outcomes using internal systems and DfE portals
Support meetings and correspondence linked to trainee progress, attendance and welfare
Escalate concerns appropriately under the direction of the SCITT Leadership Team
Business Administration and Compliance
Assist with maintaining the Single Central Record, personnel files and archiving systems
Support administration related to health and safety statutory obligations
Assist with HR management systems and associated processes
Support the accurate use and management of Department for Education portals
Communication and Customer Service
Provide reception and front-line support, responding professionally to telephone and email enquiries
Communicate effectively with trainees, partner schools and external agencies
Meet and greet visitors attending training events and meetings
Marketing and Social Media
Support marketing and promotional activity for Nottinghamshire TORCH SCITT
Assist with maintaining and updating the ‘Get Into Teaching’ website and other digital platforms
Support the creation, scheduling and monitoring of social media content
Assist with marketing activity for recruitment, events and open days
Maintain records of marketing activity and engagement
Training, Events and Meetings
Support the planning, preparation and delivery of SCITT training events
Take accurate minutes of meetings, including leadership, governance and trainee attendance meetings
Apprenticeship Development
Engage fully with off-the-job training and complete all required assessments
Apply apprenticeship learning to day-to-day work
Demonstrate professional behaviours including organisation, confidentiality, adaptability and teamwork
General Responsibilities
Uphold safeguarding, health and safety, equality and diversity policies
Promote the values and professional reputation of Nottinghamshire TORCH SCITT and Nova Education Trust
Work flexibly as part of the SCITT administration team
Use Trust IT systems securely and effectively
Participate in performance management, supervision and professional development
Training:
Business Administrator Level 3
Functional Skills in English and maths if required
21 months inclusive of 3 month EPA period
Monthly College attendance – one day per month Nottingham City Hub Campus
Please note that as this is an apprenticeship standard you will be required to sit an end point assessment.
Please click on the link below for more information regarding End Point Assessment:
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
Term time only.Training Outcome:Someone applying for this Business Administrator Apprentice (Level 3) role at Nottinghamshire TORCH SCITT would have strong and flexible future career prospects, particularly within education, business administration, and the wider public or third sector with possible progression to a permanent business/admin role within Nottinghamshire TORCH SCITT or Nova Education Trust following successful completion of the apprenticeship.
Opportunities for development into specialist areas, such as:
Recruitment and onboarding
Safeguarding and compliance
Marketing and communications
Data management and reporting
Opportunity to progress to:
Higher or advanced apprenticeships (e.g. Level 4, 5 or 6 in Business, HR or Leadership)
Professional qualifications in business administration, HR, or education management
Strong foundation for further study or careers in:
Education administration
School or trust operations
Public sector or charity administration
Employer Description:Nottinghamshire TORCH SCITT is a well-established School-Centred Initial Teacher Training (SCITT) provider, delivering high-quality teacher education across Nottinghamshire and the wider region. The organisation is run by Nova Education Trust, a dynamic and growing Multi Academy Trust based in the East Midlands. Our Trust Group is committed to providing high quality education to all our students, regardless of their backgrounds.
TORCH SCITT works in partnership with a wide network of primary and secondary schools to provide outstanding initial teacher training programmes. The SCITT has a strong reputation for developing reflective, resilient and highly effective teachers who are well prepared for the demands of the classroom. Trainees benefit from a carefully structured programme that combines academic rigour with extensive, hands-on school-based experience.
Nova Education Trust places collaboration, professional development and inclusion at the heart of its work. The Trust is committed to supporting staff at all stages of their careers, fostering a positive culture where continuous improvement, wellbeing and high standards are prioritised. Innovation in teaching and learning is encouraged, alongside a strong focus on safeguarding, equality and diversity.
As an employer, Nottinghamshire TORCH SCITT offers the opportunity to be part of a dedicated and supportive team with a shared purpose of shaping the next generation of teachers. Staff are valued for their expertise and contribution, and are supported through high-quality professional learning, clear leadership and a strong sense of teamwork.
Working for Nottinghamshire TORCH SCITT means contributing to an organisation that is passionate about education, committed to excellence, and focused on making a meaningful difference for trainees, schools and communities.
https://www.teachnottinghamshire.co.uk/
https://www.novaeducationtrust.net/
Working Hours :Monday - Friday, 8.00am - 3:30pm (30-minute lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative....Read more...
