You will support the residential the conveyancing teams in a wide range of administrative duties:
Providing fee estimates, opening files, producing standard and ad hoc correspondence, ordering searches
Handling telephone enquiries, correspondence & emails to provide updates and information.
Drafting and amending letters and legal documents
Working as part of an office team to provide an efficient and friendly service to our clients
Take guidance to proactively deal with matters, ensuring clients, estate agents and all interested parties advised of developments at all stages
Liaising with staff from other Ocean group companies
Reporting on contracts to clients
Liaising with other law firms and estate agents when involved in transactions
Develop knowledge and skills for referral of all Ocean services and ensuring an exceptional customer experience.
Providing assistance to the office conveyancer as required
Protecting clients' interests at all times, while taking precautions against potential fraud and money laundering
Ensuring adherence to service level agreements, ensuring clients’ expectations are met, updated as necessary
Supporting all team members in providing an exceptional customer experience
Full training will be given in order to complete the above duties to the best of your ability.Training Outcome:
At the end of the apprenticeship we would be expecting to offer full time employment with potential for career progression in the future
Employer Description:
Residential Conveyancing – sales, purchases and re-mortgages
Working Hours :Monday - Friday, 9.00am to 5.30pm, with 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Manage & progress client files in respect of mortgage applications
Provide critical administrative support to our mortgage advisors and office team
Provide regular updates & excellent service to clients
Liaise with lenders, solicitors and clients in a professional and informative manner
Manage telephone enquiries effectively and efficiently
Undertake necessary training and maintain continuing professional development
Adhere to industry regulation and legislation guidelines as set down by the Financial Conduct Authority and any other regulatory bodies
Training:The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
CeMAP1 - awarded by London Institute of Banking and Finance (LIBF)
Completion of CeMAP1 will provide a solid foundation for the learner and can lead on to progression to study in other areas
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.Training Outcome:A further apprenticeship or permanent position may be available upon completion of this apprenticeship, dependant on performance.Employer Description:Bluebell Mortgages are established Mortgage & Insurance Brokers, with over 30 years industry experience. We provide expert advice and guidance along with excellent client service.Working Hours :Monday to Friday, 9.00am to 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Positive attitude....Read more...
Register buyers and understand their property requirements
Arrange and conduct property viewings
Negotiate offers between buyers and vendors to achieve the best outcome
Agree sales and issue memorandums of sale
Generate new valuation appointments
Follow up on leads and enquiries
Identify cross selling opportunities (mortgages, conveyancing, surveys etc)
Build relationships with local developers and investors
Provide regular feedback to vendors
Keep buyers informed throughout the sales process
Maintain strong client relationships to encourage repeat and referral business
Handle objections and resolve issues professionally
Maintain accurate records on CRM systems
Prepare sales paperwork
Ensure AML and compliance procedures are followed
Training:
Business Administrator Level 3
A bespoke programme of technical and vocational training
Functional skills in maths and English*if applicable
This apprenticeship is delivered wholly in the workplace; the successful candidate will not need to attend any weekly sessions at the Grimsby Institute unless maths or English is required as part of the apprenticeship.Training Outcome:
Possible permanent contract upon successful completion of the apprenticeship and further enhanced industry-based training
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
Transferable skills that are invaluable in the wider world of work
Employer Description:Meteor Homes is a local estate agency based in Grimsby, serving buyers and sellers across North East Lincolnshire, including Cleethorpes and surrounding villages. The business focuses on building strong relationships with clients and providing a personalised service from valuation through to completion, supported by modern marketing, online property platforms and proactive communication throughout the sales process.Working Hours :What is your working rota? Monday - Friday 9am - 5.30pm, Saturday 9am - 1pm (on a 1 in 3 rota).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
