Month 1-6:
Join the customer contact team as a trainee Customer Relationship Manager, taking ownership of customer and estate agency leads.
Speak with customers to understand their circumstances, build trust and secure commitment to mortgage, protection and follow-up appointments.
Develop confidence using the CRM, diary management and mortgage-related software systems, while maintaining accurate and professional customer records.
Build a practical understanding of the mortgage journey, required documentation, service standards, compliance requirements and wider referral opportunities.
Month 7-12:
Work alongside experienced mortgage brokers within a branch-based advisory team and progressively take on greater responsibility for client and case support.
Observe and support live customer appointments, including initial consultations, mortgage sign-ups and protection discussions.
Request, review and organise customer documentation, ensuring information is complete, accurate and ready for the advice process.
Support Agreements in Principle and mortgage applications, learning how cases progress from initial enquiry through to submission.
Complete supervised compliance and quality checks, developing a clear understanding of regulated advice standards and customer outcomes.
Spend time with case managers to understand the post-sale process, lender communication and the customer journey through to completion.
Following completion of CeMAP 1, 2 and 3, attend the MAB Academy programme in preparation for final competency sign-off and adviser authorisation.
Training:The Mortgage Adviser apprenticeship is perfect for those looking to develop the knowledge and skills required to work within this specialised role, as well as obtaining a regulatory qualification.
Through job-based training and study towards a highly respected benchmark qualification, the apprentice will become a competent and confident mortgage adviser.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
Certificate in Mortgage Advice and Practice (CeMAP1,2,3) - awarded by The London Institute of Banking and Finance (LIBF)
The apprentice is assigned a dedicated experienced mentor to guide them through the programme. Regular scheduled interactions with the apprentice ensure they are developing the knowledge, skills and behaviours required to become competent in the role
To help prepare the apprentice for the CeMAP qualification, Apprentices are provided with Simply Academy’s CeMAP resource package, alongside a structured study plan supported by a series of live revision sessions with our CeMAP tutors
Training Outcome:
Successful completion of this apprenticeship scheme and training will lead to a full time employed position with the firm as a Mortgage Broker
Employer Description:Balgores Financial Services provides mortgage and associated financial services advice to customers across Essex and the surrounding area. We support first-time buyers, home movers, landlords and remortgage customers, as well as helping clients protect themselves and their families. Through our partner businesses, customers can also access commercial lending and wider financial planning services. Our established estate agency network provides a high-volume, commercially focused environment in which ambitious advisers can build long-term careers.Working Hours :Monday - Friday, 9.00am - 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Commercial awareness,Relationship building,Customer engagement....Read more...
Perfect role for an experienced mortgage professional looking to shape the next generation of advisers through coaching and developmentReady to transition your mortgage expertise into a rewarding leadership position? This supervisor role offers the chance to combine your industry knowledge with people development skills, supporting a network of ambitious mortgage advisers as they grow their businesses and achieve their professional goals.Company OverviewThis company stands apart in the mortgage industry with a refreshingly honest approach - advisers keep 100% of their commissions with just a simple flat monthly fee. No hidden costs, no commission splits, no surprises.The roleStep into a role where your mortgage industry experience becomes the foundation for developing others. Based in Wilmslow with hybrid flexibility, you'll be the trusted coach and mentor for a portfolio of self-employed mortgage advisers. This isn't about micromanagement - it's about empowering professionals to reach their potential through structured support, training identification, and performance coaching.Primary responsibilities:Conduct regular one-to-one coaching sessions with network advisers to review performance and identify growth opportunitiesMonitor adviser KPIs and work collaboratively to develop strategies for improvement and business growthAssess individual training needs and coordinate appropriate development programmesProvide technical mortgage guidance and support complex case scenarios when requiredBuild strong working relationships with advisers, understanding their business goals and personal motivationsCollaborate with internal teams to ensure advisers receive comprehensive business supportEssential skills and experience:Solid background within banking, mortgage lending, or mortgage advisory roles with deep industry understandingExperience working with mortgage products, compliance requirements, and lending criteria across multiple providersNatural coaching abilities with demonstrated experience in people development or mentoringStrong interpersonal skills with the ability to build trust and rapport with diverse personalitiesUnderstanding of self-employed business challenges and what drives adviser successExcellent communication skills with the confidence to challenge constructively whilst remaining supportiveWhy this role mattersYou'll be working with advisers who've chosen independence and business ownership - they're motivated, ambitious professionals who value the guidance of someone who truly understands their world. Your expertise becomes their competitive advantage, and their success becomes your professional achievement. It's a role that combines technical knowledge with people skills in a uniquely rewarding way.What we offer:Competitive salary £30,000 - £35,000 depending on experience and backgroundHybrid working arrangements with excellent Wilmslow office facilitiesComprehensive benefits package including pension contributions and professional development opportunitiesOpportunity to influence business growth and adviser success across a thriving networkClear career progression pathway within an expanding, successful organisationAccess to ongoing industry training and networking eventsWork PermissionsYou must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.....Read more...
Abundance Finance Ltd is a growing mortgage and protection brokerage that supports clients across the UK while helping advisers build successful careers in the industry. As part of a small but ambitious team, the apprentice will gain hands-on experience across the full mortgage advice process while learning directly from experienced brokers.
This role is designed to provide a strong foundation in the mortgage and protection industry, combining administration, client interaction and compliance support. The apprentice will gradually develop their knowledge of the industry, lender criteria and the overall advice process.
On a day-to-day basis, the apprentice will support brokers and the director with various operational and client-facing tasks, helping ensure cases progress smoothly from enquiry through to completion.
Key responsibilities will include:
Assisting with client enquiries and initial information gathering
Preparing documentation and supporting mortgage and protection applications
Liaising with lenders, solicitors and clients to help progress cases
Updating internal systems and ensuring client records are accurate
Supporting compliance and administrative processes
Learning how to research mortgage products and lender criteria
Assisting with general office and operational tasks where required
Training:The Financial Services Administrator Level 3 apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
CeMAP1 - awarded by London Institute of Banking and Finance (LIBF)
Completion of CeMAP1 will provide a solid foundation for the learner and can lead on to progression to study in other areas
To help prepare the apprentice for the professional qualification, apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.Training Outcome:Following the successful completion of the Mortgage Administrator apprenticeship, there will be an opportunity to progress into a further advanced apprenticeship within the mortgage industry. From there, the long-term goal is to develop into either a fully competent mortgage broker within the firm or move into a compliance-focused role, depending on where the apprentice’s strengths and interests lie.
At Abundance Finance, we are passionate about helping people build long-term careers in financial services. We provide the training, support and real-world experience needed to help individuals grow and succeed in the industry.Employer Description:Abundance Finance Ltd is a directly authorised mortgage and protection brokerage supporting clients across the UK. We provide expert advice on residential, buy-to-let and protection solutions, while also helping advisers build successful careers through training, support and a collaborative broker network.Working Hours :Monday - Friday, 8.30am - 3.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
The apprentice will be responsible for all aspects of mortgage research and administration. The aim will be for the apprentice to qualify as a mortgage advisor within 3 years and support the practice with mortgage advice and applications. Other general administration work relating to the practice’s financial advice activities will also be part of the role.
Conduct detailed mortgage research, including sourcing suitable products from lenders based on client profiles, affordability, and regulatory criteria
Prepare and process mortgage applications, ensuring all documentation is accurate, complete, and compliant with lender and FCA requirements
Liaise with clients, lenders, solicitors, and underwriters to track application progress and resolve queries efficiently
Maintain and update client records and case management systems in line with data protection and compliance standards
Support qualified advisers by gathering client information, producing illustrations and assisting with suitability documentation
Carry out general administrative duties for the practice, such as scheduling appointments, managing correspondence, and supporting wider financial advice activities
Training:
You will access your training online from the employers site address
Training Outcome:
Aim is for successful candidate to qualify for mortgage advisor within 3 years to pursue an advisory role in the practice to aid clients in obtaining mortgages and develop the practice’s mortgage proposition further
Employer Description:Having worked for the largest banks on the High Street and large IFA Practices over the last 18 years, Principal of Stoneacre Financial Planning Hugo decided he wanted to offer a more tailored and bespoke service putting the client at the heart of everything he does.
After considering feedback from past clients, who were always disheartened with sudden changes of advisers after only just getting to know them and not building any sort of relationship with them. He wanted to able reassure clients that he would be there for them when they needed him. He therefore aims to build long standing and trusted relationships with all of his clients from the start of their journey together.Working Hours :Monday– Friday, 8:30am to 4:30pm,1 hour lunch break.Skills: Communication skills,IT skills,Organisation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
Assisting with day-to-day mortgage administration and client support
Processing Mortgage documents accurately and efficiently
Maintaining client records and ensuring information is kept up to date
Supporting advisers and senior team members with administrative tasks
Handling incoming calls, emails, and client enquiries in a professional manner
Learning mortgage processes, systems, and compliance procedures
Scheduling appointments and managing diaries where required
Assisting with reports, data entry, and document preparationDeveloping knowledge of mortgage products, services, and regulations
Working towards industry qualifications alongside practical on-the-job training
Building strong communication and organisational skills within a professional office environment
Contributing to a supportive team within a growing business with progression opportunities
Training:The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
CeMAP1
Completion of CeMAP1 will provide a solid foundation for the learner and can lead to progression to study in other areas.
To help prepare the apprentice for the professional qualification, apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.Training Outcome:
Permanent post with progression opportunities available
Employer Description:Established in 2000, Warren & Co is a team of experienced mortgage and financial advisors who offer friendly, easy-to-understand advice to Customers across the UK.
Being independent we work with a full range of UK mortgage providers and financial organisations, which allows us to find the most suitable lenders or providers for your situation.
Having worked in the industry for many years we have developed a strong reputation for offering excellent service whilst delivering excellent mortgage deals and financial services.
Trust, honesty and integrity are at the core of everything we do ensuring our customers know they are in a safe pair of hands when we are looking after their financial requirements.Working Hours :Monday to Friday
9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Initiative,Eager to learn,Positive attitude,Professional attitude....Read more...
The Apprentice Administrator will help to:
Support the smooth progression of mortgage and financial planning cases
Assist with mortgage lender, solicitor, and provider follow-up
Maintain accurate client records and workflow updates
Support administration teams with day-to-day operational tasks
Develop knowledge and understanding of mortgage and financial planning processes
Maintain high standards of client communication and professionalism
Support the overall organisation and efficiency of the business
Training:
The post holder will complete their apprenticeship with City Skills, attending remote (will be conducted at the office) sessions bi-weekly and completing coursework alongside the role
You will also receive in-house training support as well as external training to help with your apprenticeship
Training Outcome:
Upon successful completion of the apprenticeship, there is a strong possibility of progressing into a full‑time Office Administrator role within the company
Potential progression to become a mortgage or financial adviser once spent more time as a office administrator
Employer Description:Voyage Financial Planning is an independent financial advisory firm based in Romsey, Hampshire, UK. The company provides personalised financial planning and wealth management services to individuals, families, and business owners. Its expertise includes investment planning, retirement and pension advice, inheritance tax planning, mortgage and protection advice, and long-term wealth preservation. Voyage Financial Planning focuses on building lasting client relationships by delivering tailored financial strategies that help clients grow, protect, and pass on their wealth with confidence. The firm is an appointed representative of 2plan Wealth Management Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA).Working Hours :Monday to Friday 9am to 5pm with 1 hour lunch break- 35 hour working week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Submitting applications online to mortgage lenders and protection providers
Liaising with clients, lenders, providers, and solicitors to ensure the smooth completion of mortgage and protection
Answering the telephone and taking messages for the office
Confidently dealing with people face to face
Updating the back-office system
Ability to work to deadlines
Any other duties requested by Management
Training:Training is completed online based at the employer's address.Training Outcome:Possible progression into Mortgage, Paraplanning or Financial Advice roles.Employer Description:An established Independent Financial Advice Company which delivers a traditional service in a modern mannerWorking Hours :Monday to Friday, 9.00am to 5.30pm.
1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Business Administration Apprentice (Level 3)
Mapp’s Mortgage & Insurance – General Insurance Department
Mapp’s Mortgage & Insurance is offering an exciting opportunity for a motivated and organised individual to join our General Insurance team as a Business Administration Apprentice (Level 3).
We are a small family-run firm offering a supportive environment where you can learn, develop valuable workplace skills, and gain hands-on experience while working towards a nationally recognised qualification.
Working Week:
Monday to Friday, 9:00am – 5:00pm30-minute lunch breakTotal hours per week: 37.5
Wage:
Competitive apprenticeship wage (in line with government guidelines)
Expected Duration:
18 months
Possible Start Date
To be confirmed
About the Role:
As a Business Administration Apprentice, you will support the day-to-day operations of our General Insurance department. You will work alongside experienced professionals, learning how to deliver excellent customer service while maintaining efficient administrative processes.
Key Responsibilities:
Providing administrative support to the General Insurance team
Handling incoming calls and emails professionally
Assisting with customer enquiries and policy documentation
Maintaining accurate records and updating internal systems
Supporting insurance applications and renewals
Ensuring compliance with company procedures and industry regulations
What We Offer
Level 3 Business Administration Apprenticeship qualification
Full training and ongoing support from experienced mentors
Friendly and professional working environment
Opportunity for career progression within the company
Valuable experience within the insurance and financial services sector
Why Join Mapp’s Mortgage & Insurance?
At Mapp’s, we pride ourselves on delivering excellent service to our clients while supporting the development of our team. As an apprentice, you will become an important part of the business from day one.
Training:The successful candidate will work towards the Level 3 Business Administration Apprenticeship Standard, which includes:
On-the-job training:
Remote and/or college-based learning with New College Durham
Functional Skills training (if required)
Ongoing mentoring and support from experienced team members
Training Outcome:Upon successful completion of the apprenticeship, there may be an opportunity to progress into a permanent full-time role within Mapp’s Mortgage & Insurance. There may also be opportunities for further training and career development within the company and wider financial services sector.Employer Description:At Mapps, we believe in offering a friendly and professional service whether you’re looking for mortgage, protection or have insurance needs. Our team has decades of experience between them and have helped hundreds of clients in County Durham find the perfect mortgage and insurance products.Working Hours :Monday-Friday. Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Researching deals
Speaking to clients day to day
Answering new lead calls
Applying for decisions in principles
Applying for full mortgage applications
Following the process to completion
Training:Mortgage Adviser (L3).Training Outcome:There will be a permanent post available upon successful completion of apprenticeship.Employer Description:A highly successful Finance Brokerage specialising in mortgages, bridging loans and development loans. Working Hours :Monday to Friday, 9am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative,Time management....Read more...
An opportunity has arisen for a Conveyancing Assistant / Conveyancing Secretary to join a well-established legal firm, committed to delivering a professional, efficient and client-focused conveyancing service.
As a Conveyancing Assistant / Conveyancing Secretary, you will provide administrative and legal support to a Residential Conveyancing Solicitor, helping to manage property transactions from instruction through to completion.
This full-time role offers a salary range of £28,000 - £35,000 and benefits. Part-time candidates will also be considered.
You will be responsible for:
? Preparing contract documentation and assisting with pre-contract enquiries.
? Reviewing title documentation and assisting with residential purchase matters.
? Producing completion statements and certificates of title.
? Liaising with clients, estate agents, mortgage lenders and other third parties to ensure transactions progress smoothly.
? Coordinating completion funds with the Accounts team.
? Drafting legal correspondence and documentation accurately.
? Maintaining organised case files and updating the case management system.
What we are looking for:
? Previously worked as a Conveyancing Assistant, Legal Assistant, Conveyancing Secretary, Conveyancing Legal Secretary, Legal Secretary, Legal Administrator, Legal Clerk, Conveyancing Legal Assistant or in a similar role.
? Experience working within a residential conveyancing environment.
? Strong organisational and time management skills.
? Excellent client care and communication skills.
? Ability to work independently while contributing effectively within a team.
? High level of accuracy and attention to detail.
Whats on offer:
? Competitive salary
? Supportive and collaborative working environment
? Ongoing training and professional development opportunities
If youre looking to develop your career within a supportive legal practice, apply today-this is an excellent opportunity n....Read more...
An opportunity has arisen for a Legal Assistant / Legal Secretary to joina well-established legal practice, committed to delivering a high standard of client service.
As a Legal Assistant / Legal Secretary, you will provide administrative and legal support to the conveyancing team, ensuring property transactions are progressed efficiently from instruction through to completion.
This full-time role offers a competitive salary and benefits.
You will be responsible for:
? Preparing correspondence, legal documents and property-related paperwork with accuracy.
? Opening, maintaining and closing client files in line with internal procedures.
? Managing telephone enquiries, diary appointments and general client communications.
? Liaising with clients, solicitors, estate agents, mortgage lenders and other third parties to obtain information and provide progress updates.
? Assisting with property searches, Land Registry matters and other conveyancing processes.
? Reviewing legal documentation to ensure accuracy before submission.
? Ensuring all work complies with relevant legislation, professional standards and regulatory requirements.
? Delivering a high standard of client care while building positive and professional relationships.
What we are looking for:
? Previously worked as a Conveyancing Assistant, Conveyancing Secretary, Legal Assistant, Legal Secretary, Conveyancing Paralegal, Paralegal or in a similar role.
? Possess prior experience in conveyancing (highly preferable)
? Knowledge of the conveyancing process from instruction through to completion.
? Strong communication and organisational skills.
Whats on offer:
? Competitive salary
? Health cash plan
? Employee referral scheme
? Enhanced annual leave entitlement
? Social events and seasonal staff gifts
? Ongoing training and professional development
? Supportive, collaborative and inclusive working environment
This is an excellent opportunity for a Conv....Read more...
An opportunity has arisen for a Conveyancing Assistant / Conveyancing Secretary to join a well-established legal firm, committed to delivering a professional, efficient and client-focused conveyancing service.
As a Conveyancing Assistant / Conveyancing Secretary, you will provide administrative and legal support to a Residential Conveyancing Solicitor, helping to manage property transactions from instruction through to completion.
This full-time role offers a salary range of £28,000 - £35,000 and benefits. Part-time candidates will also be considered.
You will be responsible for:
* Preparing contract documentation and assisting with pre-contract enquiries.
* Reviewing title documentation and assisting with residential purchase matters.
* Producing completion statements and certificates of title.
* Liaising with clients, estate agents, mortgage lenders and other third parties to ensure transactions progress smoothly.
* Coordinating completion funds with the Accounts team.
* Drafting legal correspondence and documentation accurately.
* Maintaining organised case files and updating the case management system.
What we are looking for:
* Previously worked as a Conveyancing Assistant, Legal Assistant, Conveyancing Secretary, Conveyancing Legal Secretary, Legal Secretary, Legal Administrator, Legal Clerk, Conveyancing Legal Assistant or in a similar role.
* Experience working within a residential conveyancing environment.
* Strong organisational and time management skills.
* Excellent client care and communication skills.
* Ability to work independently while contributing effectively within a team.
* High level of accuracy and attention to detail.
Whats on offer:
* Competitive salary
* Supportive and collaborative working environment
* Ongoing training and professional development opportunities
If youre looking to develop your career within a supportive legal practice, apply today-this is an excellent opportunity not to be missed.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Develop a broad knowledge of financial products including both individual and employer pension knowledge, investments, and protection products.
Prepare annual review and meeting packs to assist the IFA/Client meeting process.
Provide assistance and updates to the client where required including documentation being returned and processed.
Liaise with various providers, gathering and correlating plan/policy information and ensuring a smooth and timely business process.
Progress mortgage, protection, pension, and investment business through to completion.
General Administration duties including filing, scanning, invoicing and post.
Answering calls promptly and in a professional manner.
Preparing client valuations and updating policy data.
Training:
This is a fully work-based programme.
You will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider.
Training Outcome:There is the opportunity to secure a full-time position upon successful completion of the apprenticeship for the right candidate. Fairstone is committed to developing its employees and offers excellent career progression opportunities across a variety of departments. Upon progressing into a full-time role, candidates will also have the opportunity to work towards their R0 qualifications, further supporting their professional development and long-term career prospects within the business.Employer Description:Fairstone is a full-service wealth management house delivering intelligent solutions for your lifetime financial journey. Incorporating one of the UK’s largest Chartered financial planning firms, our team of financial advisers offer independent financial advice, investment management and estate planning services. Our clients are at the centre of everything we do and thanks to them we are one of the most trusted wealth management firms on Trustpilot.Working Hours :Monday - Thursday 9am - 5.30pm and Friday 9am - 3pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
An opportunity has arisen for a Legal Assistant / Legal Secretary to joina well-established legal practice, committed to delivering a high standard of client service.
As a Legal Assistant / Legal Secretary, you will provide administrative and legal support to the conveyancing team, ensuring property transactions are progressed efficiently from instruction through to completion.
This full-time role offers a competitive salary and benefits.
You will be responsible for:
* Preparing correspondence, legal documents and property-related paperwork with accuracy.
* Opening, maintaining and closing client files in line with internal procedures.
* Managing telephone enquiries, diary appointments and general client communications.
* Liaising with clients, solicitors, estate agents, mortgage lenders and other third parties to obtain information and provide progress updates.
* Assisting with property searches, Land Registry matters and other conveyancing processes.
* Reviewing legal documentation to ensure accuracy before submission.
* Ensuring all work complies with relevant legislation, professional standards and regulatory requirements.
* Delivering a high standard of client care while building positive and professional relationships.
What we are looking for:
* Previously worked as a Conveyancing Assistant, Conveyancing Secretary, Legal Assistant, Legal Secretary, Conveyancing Paralegal, Paralegal or in a similar role.
* Possess prior experience in conveyancing (highly preferable)
* Knowledge of the conveyancing process from instruction through to completion.
* Strong communication and organisational skills.
Whats on offer:
* Competitive salary
* Health cash plan
* Employee referral scheme
* Enhanced annual leave entitlement
* Social events and seasonal staff gifts
* Ongoing training and professional development
* Supportive, collaborative and inclusive working environment
This is an excellent opportunity for a Conveyancing Assistant / Conveyancing Secretary to take the next step in their legal career and join a supportive property team.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Create and schedule social media content for our customer and mortgage adviser audiences
Write and build email campaigns, newsletters and automated communications
Research and write website blogs, articles and other digital content
Produce simple graphics, images and videos using approved templates and software
Help plan content calendars and multi-channel marketing campaigns
Update website pages and check that published content is accurate
Monitor campaign results, website traffic, email engagement and social media performance
Respond to online comments and messages, escalating enquiries when needed
Research customer interests, industry trends and competitor activity
Follow Momentum’s brand guidelines, data protection requirements and FCA financial-promotion approval procedures
Complete training and apprenticeship activities during working hours
Training:Training will take place during paid working hours through a combination of workplace learning and sessions delivered by Bauer Academy. The exact workshop timetable, frequency and delivery format will be confirmed with the training provider before enrolment.Training Outcome:On successful completion of the apprenticeship, there may be an opportunity to progress into a permanent Marketing Executive role within Momentum. With further experience, progression could include Digital Marketing Executive, Content Marketing Executive, Senior Marketing Executive or Marketing Manager, supporting both our customer and adviser network channels.Employer Description:Momentum Financial Services Ltd is a growing, FCA-authorised financial services firm based in Sevenoaks, Kent. Trading as Momentum Mortgages, we help customers across the UK with mortgages, commercial finance, protection and insurance. We pride ourselves on providing clear, personal advice and a supportive working environment. The successful apprentice will receive structured training, ongoing coaching and opportunities to build a long-term career within the business.Working Hours :Monday to Friday, 9.00am to 5.30pm, with a one-hour unpaid lunch break. Apprenticeship training will take place during paid working hours. Occasional attendance at events may be required with advance notice.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Strong written English,Willingness to learn,Interest in social media....Read more...
Duties will include:
Speak with buyers, sellers, and prospective customers over the phone, by email, and in person
Arrange and assist with carrying out property viewings
Register new applicants and match them with suitable properties
Build strong relationships with buyers, sellers, and vendors
Book property valuations and appointments for the sales team
Keep property listings and customer records up to date
Support the Sales Negotiators with day-to-day administrative tasks
Progress sales by liaising with buyers, sellers, solicitors, and mortgage advisors
Handle enquiries and provide excellent customer service
Assist with general office duties in a busy estate agency
Full UK driving licence and access to a car required due to property visits and inspections.Training:
Business Administrator Level 3
Teaching and learning the skills, knowledge and behaviours within Business Administration
Training Outcome:
This role offers the opportunity to grow within Belvoir! on a long-term basis
The apprentice can develop into a full-time position, gaining hands-on experience in lettings and sales, with the potential to progress towards becoming a fully qualified estate agent
Employer Description:Being born in Walsall, living in Pelsall and opening their first ever Estate Agency branch in Bloxwich, the heart and early memories of the business live and will always lie in the Walsall area. You would be hard pushed to find any single team on a national scale, either family owned or corporate, that has rented out and sold more properties in the Walsall area in the last 10 years than our team.Unlike some Estate Agent Agents who advise clients on little practical experience, we have brought, sold and rented houses ourselves and have a wealth of experience of the property industry in Walsall, Pelsall, Bloxwich, Leamore and more.If you’re a landlord looking to rent out your property, would like some advice on a buy to let investment or have a problematic tenant our specialist team would be more than happy to help.Are you looking to sell your house in Bloxwich, Walsall or surrounding areas? Call our Estate Agency department who will give you advice either over the phone or in person at your property if you’d like to arrange a free market appraisal. Alternatively, fill in our free online valuation form to obtain an indication of the value of your home.Working Hours :Monday - Friday, 09:00 - 18:00. (Every other Saturday 09:00 - 17:00) - 1-hour lunch breakSkills: Administrative skills,Attention to detail,Communication skills,Driving License,Initiative,IT skills,Organisation skills,Presentation skills,Problem solving skills,Sales Skills,Team working....Read more...
Goodwills Legal Services Limited have over 20 years of experience providing trusted estate planning services across England and Wales. They work directly with clients and alongside financial advisers, mortgage brokers, and estate planning professionals to deliver tailored advice and professionally drafted legal documents.Their experienced team is committed to clear, personalised guidance, never a one-size-fits-all approach. With fully insured services, high ethical standards, and access to a wider range of legal services through their sister company, Premier Solicitors, they provide reliable, cost-effective estate planning solutions with complete peace of mind.The successful candidate will play an important role in supporting both consultants and clients throughout the estate planning process, ensuring that every client receives a high standard of service from their initial enquiry through to the completion of their case. The role involves providing administrative support to the Sales Team, responding to client enquiries by telephone, email, and online, and preparing client documentation, correspondence, and new instructions for processing. Maintaining accurate client records and updating information within the company's CRM system, including matching client payments, will also form a key part of the role.Working closely with clients and colleagues across different departments, the Sales Administrator will help ensure that cases progress smoothly by monitoring outstanding documentation, following up with clients when required, and assisting with the efficient processing of work. Additional responsibilities include producing reports, supporting sales and processing performance monitoring, completing administrative tasks accurately while following company procedures and compliance requirements, and providing general administrative support to the wider business.The role also involves working alongside senior management to help introduce and improve business processes where needed, as well as ensuring that marketing, sales, and training materials are well organised and maintained. As the company continues to grow, this position offers genuine opportunities for career progression, with the potential to develop into either the Sales Team or the Legal Team, depending on individual performance, skills, and the needs of the business.Training:
Level 3 Business Administration
Level 2 Functional Skills English and maths
Training Outcome:On successful completion of the apprenticeship, the successful candidate will have the opportunity to progress within the company both in terms of position and pay, this includes joining other departments within the firm. Additionally, the successful candidate could undertake further qualifications.Employer Description:Goodwills Legal Services Ltd is a small but growing firm based in the centre of Bedford, assisting clients with private client and estate planning law.Working Hours :Monday to Friday, 9:00am to 5:30pm (1 hour unpaid lunch break).Skills: Dependable,Good People Skills,IT skills,Punctual....Read more...
We're on the lookout for a Supervisor to join our team!
Right at the heart of the pub - creating moments of joy. You'll be there supporting the team to deliver the everyday moments and those stand-out occasions. You'll thrive from an environment that is busy, varied, fast paced but most importantly - fun!
As Supervisor you'll: Have a natural talent for leading and motivating others, you'll share moments of joy with our team and guests. You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more.
Have previous experience in a similar Supervisor or Team Leader role
Work with wider pub management team to ensure the business runs efficiently and profitably
Opening and closing, stocking, and cashing up
Be a role model for customer service
Ability to think on the spot and use your initiative
Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away
What comes next is up to you: If you have the determination to drive your development, we'll support you to progress into an Assistant Manager role and beyond!
What you get from us: You'll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:
30% off at all our pubs, restaurants, and hotels
A reliable hours contract, to give you the security you deserve
Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
Flexible and part time hours offered to work around your family or higher education
Marston's Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
Health Screening Discounts
Long Service Awards
Gym Discounts
24-hour GP helpline
Mortgage Advice and support
Fantastic range of apprenticeship programmes to support your career
A friendly and lively atmosphere, working alongside passionate and diverse teammates
Access to Licensed Trade Charity for financial, mental, and emotional well-being support
Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.
Marston's. Where people make pubs.
At Marston's, you will be working towards your Marston's Academy Hospitality Supervisor Level 3 Apprenticeship qualification over the course of 15 months.Training:Marston's Academy Hospitality Supervisor Apprenticeship Level 3, including Functional Skills in Maths and English.Training Outcome:Marston's offer ongoing training and support and actively encourage their employees to progress.Employer Description:We've been running pubs and brewing beer in one form or another for more than 185 years - a heritage that we're incredibly proud of! Today we operate more than 1,400 pubs, bars and hotels.Working Hours :Shift work including evenings and weekends, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Salvation Army HomesThe RoleImagine this…A young person has moved into West Farm. You’re there to check in, make sure the property is safe, and help them understand their tenancy. With your support, they don’t just keep their flat, they learn to sustain independence, manage challenges, and see a future beyond homelessness. As Tenancy Sustainment Officer, you’re the steady support who helps them develop and hold onto that hard-won independence.What you’ll be doing
Providing day to day administrative support to residents, managing rent enquiries and repair requests efficiently and professionally.Coordinating repairs with internal teams and external contractors, monitoring progress, and ensuring works are completed efficiently and within agreed timescales.Help residents move into safe, well-prepared accommodation.Support young people to understand their tenancy rights and responsibilities.Tackle challenges like rent arrears, anti-social behaviour, or property issues.Work with partners to find move-on housing options and prevent homelessness. What you’ll bringBlend essential experience and behaviours:Experience managing and interpreting numerical data, with strong attention to detail.Organised, resilient, and passionate about giving people the tools to thrive in independence.Empathy and patience to support young people facing multiple challenges.Knowledge of facilities management processes, including the coordination of repairs and maintenance services is desirable.Working Arrangements
Service based role at our West Farm Serviceoffering 18.75 hoursTravel may be required to attend professional meetings, team training sessions, and conferences.Our OfferIn return, we offer a competitive and supportive benefits package, including: 26 days annual leave plus bank holidays, increasing to 31 daysWestfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)Matched pension scheme up to 6% (with salary sacrifice option)Enhanced family leave from day one, including enhanced maternity/adoption and paternity payOccupational sick payFinancial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing supportPaid volunteering daysCycle to Work SchemeDiscounted private medical insuranceSupport to learn, broaden your skills and develop your careerA fun and inclusive work culture where individual differences are valued and championedClosing date: 22 August 2026 (please note we may close the vacancy early if we receive a large volume of applications)About The CompanyFounded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do.Guaranteed interview scheme: Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.....Read more...
Salvation Army HomesThe RoleWe’re looking for an enthusiastic and motivated Assistant Maintenance Surveyor to join our Asset Management team. This isn’t just another surveying role – it’s your chance to support meaningful change and help us deliver on our mission of Safe Homes. Transforming Lives.You will play a key role in supporting the delivery of our asset strategy across the London and South East region. Here’s what you’ll get involved with:Carry out property inspections and condition surveysSupport planned maintenance, repairs and capital investment projectsEnsure our homes meet building safety and regulatory standardsDeliver pre- and post-inspections of voidsLiaise with contractors to ensure high-quality deliveryContribute to asset performance reviews and technical reportingWork collaboratively with housing, repairs and compliance colleaguesSupport sustainability and energy efficiency improvementsEngage with vulnerable residents and our partners across supported housingThis is a hands-on role where visibility on sites and services is essential.What you’ll bringBlend essential experience and behaviours:A degree or HNC/HND in Building Surveying, Construction or similarExperience in property surveying or asset data collectionStrong communication skills and the ability to interpret technical detail clearlyUnderstanding of building regulations, housing standards and health & safetyWillingness to travel and be present on sites regularlyWe’re looking for someone motivated, values-led and keen to develop.Our OfferIn return, we offer a competitive and supportive benefits package, including:26 days annual leave plus bank holidays, increasing to 31 daysWestfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)Matched pension scheme up to 6% (with salary sacrifice option)Enhanced family leave from day one, including enhanced maternity/adoption and paternity payOccupational sick payFinancial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing supportPaid volunteering daysCycle to Work SchemeDiscounted private medical insuranceSupport to learn, broaden your skills and develop your careerA fun and inclusive work culture where individual differences are valued and championedClosing date: 04 September 2026 (please note we may close the vacancy early if we receive a large volume of applications)About The CompanyFounded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do.Guaranteed interview scheme: Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.....Read more...
Salvation Army HomesThe RoleAre you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people and creating sustainable communities? Are you a positive, people-oriented team player and manager who thrives on getting the best deal possible for tenants and developing their strengths, talents and the community they live in?If so, Salvation Army Homes has an exciting opportunity for Customer Services Assistants to join our Customer Services team.At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement.What you’ll be doingThe Customer Services Assistant will deliver an efficient and effective multi-channel customer service experience by:Handling customer enquiries via telephone.Responding to emails in a professional and timely manner.Assisting customers through web chat services.Managing written correspondence and providing accurate information and advice.Resolving enquiries at the first point of contact wherever possible, ensuring a high standard of customer service.What you’ll bringBlend essential experience and behaviours:Be a confident and capable communicator, not fazed by difficult situationsBe able to build trusting, professional relationships and have a high level of resilience.Take an asset-based approach to empowering people to develop their skills, strengths and talents.Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,Understand or learn about community resources and organisations that can help our clientsWorking Arrangements
This is a hybrid position based in Bolton, with 28 hours per week worked over five days, Monday to Friday, with flexible core working hours to support work-life balance.The postholder must be able to travel and work within Bolton.Our OfferIn return, we offer a competitive and supportive benefits package, including:26 days annual leave plus bank holidays, increasing to 31 daysWestfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)Matched pension scheme up to 6% (with salary sacrifice option)Enhanced family leave from day one, including enhanced maternity/adoption and paternity payOccupational sick payFinancial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing supportPaid volunteering daysCycle to Work SchemeDiscounted private medical insuranceSupport to learn, broaden your skills and develop your careerA fun and inclusive work culture where individual differences are valued and championedClosing date: 21 August 2026 (please note we may close the vacancy early if we receive a large volume of applications)About The CompanyFounded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do.Guaranteed interview scheme: Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.....Read more...
Salvation Army HomesThe Role We are seeking an experienced and commercially astute Corporate Procurement Manager to develop and lead the delivery of our procurement strategy and ensure that every pound spent delivers maximum value for our customers, colleagues and communities. This is an exciting opportunity for a procurement professional who combines strong technical expertise with a collaborative and customer-focused approach. You will play a key role in supporting the organisation's strategic objectives by ensuring compliant, efficient and value-driven procurement activity across a diverse range of goods, services and contracts. Working closely with budget holders, operational teams and suppliers, you will drive best practice procurement, strengthen contract management arrangements and promote a culture of accountability, transparency and continuous improvement. What you’ll be doing
Develop, implement and continuously improve the organisation's procurement strategy. Lead procurement exercises from planning through to contract award, ensuring compliance with legislation and organisational policies. Provide expert advice and guidance on procurement regulations, governance and best practice. Support the delivery of social value objectives through procurement activities.Partner with colleagues across the organisation to understand business needs and develop procurement solutions.Identify opportunities to achieve efficiencies, reduce costs and improve service quality. What you’ll bring Blend essential experience and behaviours: Significant experience of managing procurement activity in a complex organisation. Strong knowledge of housing, public sector or regulated procurement requirements. Specifically, the Procurement Act 2023. Ability to interpret and apply procurement legislation and governance requirements.Strong project management and organisational skills.Excellent communication and stakeholder management skills. Working Arrangements This is a hybrid or home working role, dependent on location. Travel to London and Bolton offices and schemes across the country will be required occasionally. Our Offer In return, we offer a competitive and supportive benefits package, including: 26 days annual leave plus bank holidays, increasing to 31 days Westfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)Matched pension scheme up to 6% (with salary sacrifice option)Enhanced family leave from day one, including enhanced maternity/adoption and paternity payOccupational sick payFinancial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing supportPaid volunteering daysCycle to Work SchemeDiscounted private medical insuranceSupport to learn, broaden your skills and develop your careerA fun and inclusive work culture where individual differences are valued and championed Closing date: 07 September 2026 (please note we may close the vacancy early if we receive a large volume of applications)About The CompanyFounded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do.Guaranteed interview scheme: Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.....Read more...
The RoleWe are looking for a proactive and dedicated deputy manager, on a 12 month fixed term contract, to help deliver the goals and vision of our high standard supported accommodation service. The service is for 16–24-year-olds who have either experienced homelessness or are moving on from a children’s home setting.The deputy manager will support the service manager in creating and maintaining the necessary structures and culture, to allow the young people and staff team to thrive.What you’ll be doing
Support the staff team in creating a young person centred, transparent and affirmative culture.Drive forward on the many plans/goals within the service, e.g. co-production, Advantaged Thinking etc.Work with key partners and stakeholders including the Foyer Federation and the Salvation Army Church.Ensure the service is compliant with all internal and external procedures/expectations/obligations, including the OFSTED.Be part of a 24/7 – 365 day on-call rota.What you’ll bring
An understanding of supported accommodation and/or youth homelessness.Experience leading within a multi-disciplinary team and/or managing/supporting staff in the fulfilment of their roles.An Advantaged Thinking and trauma informed approach to the support of young people.A strong sense of values and purpose, that aligns with SPIRE, Salvation Army Homes’ values.Ability to work independently and take the lead on projects that contribute towards the services delivery plan.Working ArrangementsThe role is primarily based at the Merriweather site, though as we operate two sites, there may be occasion to work at our Preston Foyer site. The post is principally Monday-Friday, though some weekend and/or evening work may be required, as per needs of the service.Our OfferIn return, we offer a competitive and supportive benefits package, including:26 days annual leave plus bank holidays, increasing to 31 daysWestfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)Matched pension scheme up to 6% (with salary sacrifice option)Enhanced family leave from day one, including enhanced maternity/adoption and paternity payOccupational sick payFinancial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing supportPaid volunteering daysCycle to Work SchemeDiscounted private medical insuranceSupport to learn, broaden your skills and develop your careerA fun and inclusive work culture where individual differences are valued and championedClosing date: 12 September 2026 (please note we may close the vacancy early if we receive a large volume of applications) About The CompanyFounded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do.Guaranteed interview scheme: Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.....Read more...
Salvation Army HomesThe RoleWe are looking for an engaging support worker to inspire social inclusion and develop independent living skills for homeless young women with complex needs in West London. Reporting to the service manager, you will play a key role in providing safety, support and guidance within an accommodation-based setting.This is an opportunity to safeguard vulnerable young people and help create positive opportunities for them. Through key working and partnership working with multiple agencies involved in their care, you will support young women at risk to develop essential life skills, access new experiences, and achieve full and meaningful lives.What you’ll be doing
Provide effective support to homeless young women in an accommodation-based setting.Promote and develop independent living skills, supporting young women to achieve successful move-on outcomes.Work collaboratively with multiple agencies involved in the care and support of young people.Help maintain a safe home environment and ensure compliance with OFSTED regulations and service requirements.Contribute to the successful delivery of the local authority contract, supporting organisational objectives and key performance indicators (KPIs) relating to efficiency, quality, and customer service standards.What you’ll bring
Relevant experience in housing, support work, health and social care, or a related field.Strong communication, interpersonal and stakeholder management skills.Experience of housing management and delivering effective support services.A values-driven approach aligned with our mission and organisational objectives.Ability to work in a trauma-informed way, recognising and responding to the impact of trauma.Understanding of, and experience working within, psychologically informed environments.Ability to build positive and professional relationships with young people, colleagues and external partners.Working Arrangements
Service-based role operating on a 12-week rolling rota, including some evening and weekend shifts. The role also includes shared on-call duties as part of a team of 10. Dashwood House is a 24-hour service.Travel may be required to attend professional meetings, team training sessions, and conferences.The postholder must be able to live and work within Greater London.Our OfferIn return, we offer a competitive and supportive benefits package, including:26 days annual leave plus bank holidays, increasing to 31 daysWestfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)Matched pension scheme up to 6% (with salary sacrifice option)Enhanced family leave from day one, including enhanced maternity/adoption and paternity payOccupational sick payFinancial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing supportPaid volunteering daysCycle to Work SchemeDiscounted private medical insuranceSupport to learn, broaden your skills and develop your careerA fun and inclusive work culture where individual differences are valued and championedClosing date: 17 August 2026 (please note we may close the vacancy early if we receive high volume of applications)About The CompanyFounded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do.Guaranteed interview scheme: Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.....Read more...
Salvation Army HomesThe RoleSalvation Army Homes is an organisation that provides a range of housing and support services to vulnerable people. Our aim is to support people in achieving their full potential. Having secured a new contract, we are currently going through a period of change and have a vacancy for a Complex Needs Support Worker at South West Surrey Refuge.We are looking for an enthusiastic, passionate, and caring person to support survivors of domestic abuse who face multiple challenges, such as physical health issues, mental health conditions, and substance misuse. This is an opportunity to safeguard survivors of domestic abuse and create positive opportunities for them, helping to restore their skills and confidence and support them in moving towards independence.What you’ll be doing
Provide effective, trauma-informed support through teamwork in an accommodation-based setting.Promote and develop independent living skills, supporting women to achieve successful move-on outcomes.Work collaboratively with multiple agencies involved in the care and support of women and their children.Help maintain a safe home environment and ensure compliance with regulatory and service requirements.Contribute to the successful delivery of the local authority contract, supporting organisational objectives and key performance indicators (KPIs) related to efficiency, quality, and customer service standards.What you’ll bring
Relevant experience in housing, support work, health and social care, or a related field.Relevant experience working with people with complex needs.Strong communication, interpersonal, and stakeholder management skills.A values-driven approach aligned with our mission and organisational objectives.The ability to work in a trauma-informed way, recognising and responding to the impact of trauma.An understanding of, and experience working within, psychologically informed environments.The ability to build positive and professional relationships with survivors of domestic abuse, colleagues, and external partners.Working Arrangements
This is a service-based role working Monday to Friday during office hours, with occasional evening and weekend shifts. The role also includes shared on-call duties as part of the team.Travel is required to attend professional meetings, team training sessions, and conferences.Please Note: This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).Our OfferIn return, we offer a competitive and supportive benefits package, including:26 days annual leave plus bank holidays, increasing to 31 daysWestfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)Matched pension scheme up to 6% (with salary sacrifice option)Enhanced family leave from day one, including enhanced maternity/adoption and paternity payOccupational sick payFinancial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing supportPaid volunteering daysCycle to Work SchemeDiscounted private medical insuranceSupport to learn, broaden your skills and develop your careerA fun and inclusive work culture where individual differences are valued and championed Closing date: 21 August 2026 (We will be interviewing candidates throughout the time the advert is live, so early applications are encouraged)About The CompanyAbout UsFounded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do.Guaranteed interview scheme: Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.....Read more...
