Act as the primary point of contact for clients, providing timely updates and responding to inquiries throughout the mortgage application process
Liaise with mortgage advisors, lenders, and solicitors to ensure all necessary documentation is accurately processed and submitted
Manage the administration of mortgage applications, including the preparation of application forms, collation of supporting documents, and monitoring of application progress
Utilise organisational skills to maintain accurate and up-to-date client records, ensuring compliance with data protection regulations
Demonstrate initiative in identifying and resolving potential issues that may arise during the application process, ensuring minimal disruption to the client experience
Support the team in achieving service excellence by contributing to process improvements and sharing best practices
Stay informed of changes in mortgage products, lending criteria, and regulatory requirements to effectively support clients and advisors
Training:
Business Administration Level 3
Online delivery from designated tutor
Assessment of skills, knowledge and behaviour in the workplace
Training Outcome:
The opportunity to become a full-time mortgage advisor
This is a gateway apprenticeship role into the financial services industry
Competitive salary and opportunities for professional development. Including the option of becoming a mortgage broker
Comprehensive training program to support your career growth in the financial services industry
Employer Description:Q was developed and launched with one motivation in mind – to help guide our clients through the often-complicated world of Financial Services. ‘Securing Your Future’ is our company motto and our passionate team always strive to give the best advice and find the financial solutions that are right for you and the people you care about.
Founded on over 25 years of financial experience and knowledge, Q have all the tools to make life a little easier when it comes to making those big financial decisions – ensuring you do so with maximum confidence and minimum stress!Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
Working at Adam Hayes as an apprentice your key responsibilities will be:
Accompany viewings
Dealing with telephone enquiries and email leads
Registering enquiries and arranging appointment
Closing deals to secure the property rental
Follow up enquiries.
Coordinating move-ins
Processing payments
Working as part of a team and assisting other team members
Canvassing and self-generating business
Any other duties as deemed necessary
Training:
Level 2 Junior Estate Agent Apprenticeship Standard
Training schedule has yet to be agreed
All training will be delivered remotely
Training Outcome:
For the right person, there is the opportunity to secure full-time employment and progress to higher-level qualifications
Employer Description:Adam Hayes was set up during the economic downturn of 2009 by the two founders of the company, alongside a part time secretary, a self-employed mortgage advisor, and a tight financial budget. Over the years we have gained a strong market presence that specialises in a range of property services including Residential and Commercial Sales and Lettings, Property Management, and Financial Services. Today we have three thriving high street offices, in North Finchley, East Finchley and Finchley Central. Our philosophy of continually improving the way we operate has been fundamental in our growth and has allowed us to establish ourselves as a credible agent within our industry. This has been achieved by working with our clients and anticipating their every need allowing us to provide an outstanding level of customer service by offering a personal, professional, and respectful approach to everyone we engage with. Our company is built on three core values, being Progressive, Dependable and Committed, which prominently features in all three of our offices and has allowed us to establish ourselves as one of the leading independent Estate Agents in London. With a high number of our competitors closing due to the tough economic climate, our proactive approach, hard work and embracement of innovative technology has catapulted us to become a market leader in North London.Working Hours :Monday- Friday, 8.30am- 5.00pm
Saturday, 10.00am- 4.00pm
Working 5 days a week with a day off in the week to allow for Saturday working.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Initiative....Read more...
Working at Adam Hayes as an apprentice your key responsibilities will be:
Your duties will include the following:
Meeting and greeting all customers who walk into the shopFront of house
You will be checking the online email enquiries and dealing with those accordingly
Conduct viewings
Booking viewings via in house system
Process applications and reference
Create and maintain property files - so you will get to understand the file and what goes inside it
Liaising with 3rd parties such as landlords and solicitors
Diary management
General office duties such as filing, photocopying and post
Closing deals to secure the property rental
Follow up enquiries
Coordinating move-ins
Working as part of a team and assisting other team members
Canvassing and self-generating business
Training:
Level 3 Housing Property Management Apprenticeship Standard100% remote learning via Teams
Supported with an online learning platform
Learners must record minimum 6 hours "off the job" per week on learner journal
Minimum 3 sessions per month to facilitate "off the job" hours
Training Outcome:
For the right person, there is the opportunity to secure full-time employment and progress to higher-level qualifications
Employer Description:Adam Hayes was set up during the economic downturn of 2009 by the two founders of the company, alongside a part time secretary, a self-employed mortgage advisor, and a tight financial budget. Over the years we have gained a strong market presence that specialises in a range of property services including Residential and Commercial Sales and Lettings, Property Management, and Financial Services. Today we have three thriving high street offices, in North Finchley, East Finchley and Finchley Central. Our philosophy of continually improving the way we operate has been fundamental in our growth and has allowed us to establish ourselves as a credible agent within our industry. This has been achieved by working with our clients and anticipating their every need allowing us to provide an outstanding level of customer service by offering a personal, professional, and respectful approach to everyone we engage with. Our company is built on three core values, being Progressive, Dependable and Committed, which prominently features in all three of our offices and has allowed us to establish ourselves as one of the leading independent Estate Agents in London. With a high number of our competitors closing due to the tough economic climate, our proactive approach, hard work and embracement of innovative technology has catapulted us to become a market leader in North London.Working Hours :Monday - Friday, 8.30am - 5.00pm
Saturday, 10.00am - 4.00pm.
Working 5 days a week with a day off in the week to allow for Saturday working.Skills: Communication skills,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Initiative,Full UK Driving Licence....Read more...