Binding, scanning, printing and filing duties, as required
Basic letters and correspondence
Scheduling client meetings
Data entry using Excel and St. James’s Place internal IT systems
Client birthday and Christmas cards
Office Receipts
Preparing report packs
Head Office follow up / general enquiry calls
Stationery monitoring / ordering
Assisting with the preparation of client meeting packs
Maintaining and updating client records
Downloading / printing factsheets
Preparing and printing mail merges
Attending internal/external training courses and events where required, which may require some travel
E-filing and saving documents onto the cloud
Sending confidential documents to clients via Qwil
Assisting the Business Processing Administrator with sending out LOAs and chasing providers
Posting weekly articles on Linked In pages
General:
Working closely with the PA/Client Servicing Administrators and Business Processing Administrator
Supporting the Practice’s ongoing expansion and administrative demands
Answering incoming telephone calls in a professional and polite manner
Shredding of all confidential information
Keeping the office area tidy and presentable at all times
Using the internal intranet system to manage client basic enquiries
Team working
Logging all calls and emails on CRM system in line with compliance regulations
Training:Level 3 Financial Services Administrator Apprenticeship Standard:
The Financial Services Administrator apprenticeship is ideal for individuals beginning an entry level role in the financial sector
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths
The qualified apprentice will be prepared for advancement to positions including senior administrator, mortgage adviser and financial adviser roles
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Training Outcome:
This apprenticeship offers a route for a career in the financial sector
A permanent position will be available upon completion of the apprenticeship dependant on performance
Employer Description:Here at Clarence Place Wealth Management Ltd, we firmly believe it is vital that we build and maintain close long-term relationships. Not only does this enable a perfectly tailored approach to wealth management and financial planning, it also ensures that we are able to assist clients with changes in their financial and personal circumstances and also with changes in legislation.
We have a long history in the financial services industry, helping guide and advise clients on the most suitable solutions to their goals. We specialise in a wide range of financial needs, from retirement planning, investment planning, tax and estate Planning and protection to corporate financial planning.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Enthusiastic,Punctual....Read more...
General Office Support:
Primary contact for telephone systems and reception
Welcome visitors to the offices and organise refreshments
General office correspondence
Assisting document control system
Co-ordination of corporate events
General office housekeeping, paper towel holders and photocopiers/printer paper levels, office supplies etc.
Additional Ad-hoc duties required by the company
Recruitment Administration:
Managing weekly correspondence relating to starters and finishers on a weekly basis between departments
“Recruitment” e-mail monitoring, responding to queries and new registrations
Registering of Candidates on CRM and CV uploading
Vacancy management - White board to be updated daily/weekly (when required)
Supporting the recruitment team with candidate administration and communication within the recruitment process
Undertake reference checks (when required)
General correspondence for operatives i.e., contracts, pay increases, work orders, mortgage letters etc.
Develop an understanding of candidate sourcing and job requirements
Candidate call rounds relating to profile updates, availability and job suitability
Provide admin support for tenders (when required)
Recruitment Resourcer:
Learn, through support and exposure, how to resource suitable candidates for a wide variety of roles
Running adverts, social media posts and sending mail shots for live jobs
Reviewing CVs against vacancy requirements
Maintaining and updating candidate records on the CRM
Gain a good understanding on necessary qualifications, cards and tickets for the industry we work in
Creating searches and talent pools for trades
Sourcing candidates and attraction
Providing support to the recruitment team in filling live vacancies
Training Administration (when required):
Booking relevant Training Courses for Rail operatives with approved Training Consultants, ensuring operatives receive confirmation of course details and collate and record all booked courses
Handle payment for courses and instruct payroll of deductions for existing operatives
Training:This apprentice is delivered as a weekly day release at our campus in Stratford, E15. You will need to attend college once a week.
Level 3 Business Administrator Standard
Behaviour, Skills and Knowledge
Training Outcome:There is an opportunity to secure a permanent position at the end of successfully completing the apprenticeship with scope to progress throughout the company.Employer Description:In business since 2001, Site Operative Solutions Ltd. (SOS Group) have been successfully supplying all levels of technical personnel to support major contracts within the Rail, Utility, Renewable Energy, Nuclear and Construction sectors.Working Hours :Monday to Friday, 8:30am to 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...