We are seeking a motivated Business Administration Apprentice to join our friendly team. You will act as part of the Admin Team to undertake a wide range of administrative tasks, using Microsoft Word & Excel, ParentPay, Class Charts, email and other databases and also providing a comprehensive service to staff, students and governors.
Your day-to-day duties will include:
Keeping up to date records on all pupils including SEN info / EHC plans, contact details etc. Parentpay and Free School Meal administration
Trips and visits administration
Liaison between school / parents / external agencies
Dealing with general enquiries from parents, pupils, staff
Filing as and when necessary
Help with front of house reception and switch board, dealing with queries as appropriate from students, staff and external visitors
Meet/Greet and sign in and ID check all visitors, parents, agency staff etc.Medical room
Recording of confiscated mobile phones
Liaison with parents under the direction of the pastoral team
Maintenance and stock control of stationery supplies
Training:
Training will be delivered by LMP Education remotely
You will receive support from a tutor on a 121 basis
Training Outcome:
Permanent role considered on completion of the apprenticeship
Level 4 School business professional qualification available
Employer Description:Riverside School is an exciting Secondary School that opened in 2012. Riverside School serves the growing Barking Riverside community on the banks of the Thames in superb newly-built accommodation and is already fully-subscribed.Working Hours :Monday - Friday, 08:30 - 16:00 (Term time only)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Daily activities: will include:
Communicating with clients and suppliers
Advising external entities on the scope of services provided by the organisation
Generating invoices and receipts of payments
Monitoring and maintaining accounts (bookkeeping)
Researching external policies and assist with the generation of internal policies
Ensuring newly generated policies are propagated to relevant parties in a timely manner
Booking and schedule management for jobs to be undertaken
Job and route planning for delivery of services on daily basis
Liaising with service providers on the management of contract management
Obtaining feedback from external parties and providing relevant information for internal development
Create social media clips to promote the business
Liaise with external network via social media channels both personal and corporate
Stakeholder engagement
Basic leafleting and marketing activities
In simple words:
Send emails
Use computer (various operating systems) for documenting
Use mobile Phones for communicating
Use Camera for making social media posts
Communicate with executive with as much detail as possible
Carry out other chores / tasks that the executive may assign
Training Outcome:
Opportunity to make post perm
Employer Description:Ripple Show Limited specialises in Unmanned Aviation. We are committed towards limiting our operations entirely away from the military sector. Only civil operations.Working Hours :Monday - Friday (with weekends). Hours to be discussed at interview stageSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
In this role, you will bring some foundational technical knowledge, a strong customer service mindset, and a genuine willingness to learn. You will work closely with experienced colleagues in a fast-paced Service Desk environment, developing your skills and confidence over time while helping to meet key service levels and deliver a professional, friendly, and customer-focused support experience. As a member of the Service Desk team, you will be in a highly visible and customer-facing role engaging with colleagues at all levels. The team provide a high success rate of first-time fixes, so you will need to have an analytical mind and a broad knowledge base. As well as supporting and maintaining the environment, you will have plenty of opportunity for delivering service improvements and become an integral part of wider projects. Key Responsibilities:
Supporting all end-user hardware and software, from Windows 11 laptops and peripherals to corporate tablets, mobile phones, and both off-the-shelf and bespoke applications.
Perform general administrative duties, including user account creation, moves and changes across all relevant IT systems
Build, manage and maintain user laptops and hardware.
Track incidents and requests to conclusion in line with SLAs and quality standards.
Be able to work independently and cross-collaboratively in a fast-paced environment where technology and customer requirements change regularly.
Demonstrate a technical aptitude for providing extraordinary customer service, be able to influence while problem-solving and build strong relationships with your peers.
Possess a passion for continuous learning, strong problem-solving skills, critical thinking, and good judgment.
Work with other key areas of the business to support cross-training/up-skilling as required.
Perform routine checks on various systems as required.
Ability to create and maintain clear, detailed, concise documentation.
Upon completion of training, take part in the IT on-call rota, ensuring continuous 24/7/365 support.
Occasional travel to our London office may be required.
Training:Information Communications Technician Apprenticeship Level 3. The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times. This apprenticeship has two routes: The Support Technician role is based around resolving system user queries and faults in a helpdesk environment. Support Technicians rectify or escalate faults rapidly to reduce the impact on their customers. The Network Technician role is usually desk-based but may involve visits to clients' premises to resolve issues. Network Technicians may be installing networked IT systems, including cabling and hardware, or cloud services to support expansion and better network services. Our Information Communications Technician apprenticeship programme integrates six modules of technical training with work-based projects. This ensures that learning and skills are directly applied to the apprentice’s role and maximises the time used as part of off-the-job training.Training Outcome:Possibility of a permanent position at the end of the apprenticeship, however this is not guaranteed and will depend on business needs at the time.Employer Description:Who we areCastle Trust was launched in 2012, offering investment products and specialist mortgage finance. In 2017, we expanded our services to include point of sale retail finance, through the purchase of Omni Capital Retail Finance. In June 2020, we proudly received our banking license and became Castle Trust Bank. Today, our range include savings and Cash ISA accounts, specialist bridging and term mortgages, and retail finance.Working Hours :Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
