To undertake Reception duties, managing the switchboard console, school email account and post, answeringtelephone calls and handling face to face enquiries
To ensure the Reception area is well-presented, welcoming and Employer Partner promotional materials are currentare displayed effectively
To provide a first point of contact for students and visitors at Reception, ensuring enquiries/problems are referredto the appropriate member of staff and dealt with effectively
To ensure all visitors are welcomed, safeguarding procedures are followed and records are kept of their arrival anddeparture
To assist visitors with directions around RDUTC and provide refreshments when required
To ensure that visitor meeting rooms and board rooms are well-presented, welcoming and stocked in terms ofhospitality requirements
To support the School Business Manager to manage reprographics, including overseeing reprographics stock withinthe General Office and around the UTC
To provide efficient communication across Ron Dearing UTC using the on-call system, email, mobile phones andother school systems
To maintain high standards of professional behaviour towards colleagues, parents, employer partners and studentsalike
To provide general admin support as and when needed to support the school running of the school
Line managed by the Academy Business Manager
Training:
Level 3 Apprenticeship in Business Administration consisting of:
Level 3 Apprenticeship in Business Administration
Level 2 Functional Skills in Mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off the job training will also be required as part of the Apprenticeship. There will also be an end point assessment. Training Outcome:
After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education.
Employer Description:RDUTC is a school that means business. We are situated in the centre of Hull, next to Hull New Theatre. Working in partnership with the University of Hull and the region’s leading employers, we provide our students with a unique, employer-led education that gives them the edge in terms of higher education and employment opportunities and fast-tracks them into exciting and lucrative careers.Working Hours :Monday - Friday, 8.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The role / duties:
Completion of tasks in a timely manner in line with the ticketing system.
Maintaining standards and developing new standards.
To ensure all areas within the business are functioning. This may include checks of accessories, printers, TVs and cabling. This may include movement of equipment to other areas of the building, upgrades and improvements. It may also include the setup of new equipment in new office areas.
Printer maintenance - attend waste cart alerts, fuser/drum (none user serviceable parts), faults with toners, cleaning and installation of maintenance kits. Provide toners if required to ensure the availability of our printers.
Printer setup – configuration of new printer hardware, documentation and communication with other members of the support team to facilitate this.
Basic hardware repairs – batteries, memory, hard drive, thermal paste, firmware. Rebuild Windows or repair OS, profile fixes, wifi issues, lan issues.
Attend urgent hardware requests. Present solutions and ideas to help improve the IT within the working environment.
Mobile devices – attend issues with mobile phones/tablets - setup/config.
Clearing old IT kit - maintain the asset database and rotation of hardware through the department.
Training:Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and Powershell
Training Outcome:There is the potential to gain a permanent contract at the end / successful completion of the apprenticeship.
Benefits:
Staff discount on all electrical
Free parking
20 + 8 days holiday
Free tea and coffee
Smart casual dress code
Quarterly team events
Employer Description:Buy It Direct is a UK-based retailer founded in 1999, specialising in technology, appliances, and home furnishings. Operating through well-known online platforms such as Laptops Direct, Appliances Direct, and Furniture123, the company offers a wide range of competitively priced products for households and businesses.
Headquartered in Huddersfield, West Yorkshire, the company has grown into one of the UK’s leading online retailers, catering to value-conscious shoppers with exclusive deals and comprehensive support.Working Hours :All details will be confirmed upon interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Experience with Windows 10+11....Read more...
