IT Project Manager – Mergers & Acquisitions
£70,000 - £80,000 PA
We’re representing a high-growth organisation actively acquiring multiple businesses annually and building a dedicated M&A IT team to support that expansion. This is a critical, long-term hire and they are seeking an experienced Project Manager to play a central role in leading the successful delivery of complex IT integration projects.
You’ll join a strategically independent team focused solely on M&A integration, reporting into the IT Service Delivery Manager. With up to 10 acquisitions planned each year for the next four years, this is a rare opportunity to work in a fast-paced, high-impact environment where your leadership and delivery skills will directly shape enterprise-wide change and you’ll gain a significant amount of very valuable experience.
Key Responsibilities
• Lead the full project lifecycle for M&A-related IT initiatives
• Build and manage detailed project plans, budgets and timelines
• Drive project governance; steering committees, risk reviews, stakeholder updates
• Coordinate cross-functional teams (IT, Legal, HR, Finance, Ops) and third-party vendors
• Support due diligence by gathering and assessing target IT data
• Oversee cutover planning, hypercare and post-merger benefit tracking
• Proactively manage project risks, issues and dependencies
• Ensure regulatory compliance, internal controls and audit readiness
• Monitor and report on KPIs, SLAs and deliverables
• Deliver regular updates and dashboards to senior stakeholders
Required Experience & Skills
• Strong IT project management experience, with experience in M&A environments
• Expertise in project management methodologies (Agile, PRINCE2, PMP)
• Strong communication and stakeholder management abilities
• Experience working across enterprise IT environments and with third-party suppliers
• Familiarity with ITSM tools and infrastructure/cloud landscapes
• PRINCE2 Practitioner or PMP certified or similar
• Experience in regulated or high-compliance sectors will be highly beneficial
London based (4 days per week onsite initially, dropping to 3 once passed probation)....Read more...
IT Service Delivery Manager
Central London
£70,000 - £80,000 PA
A leading construction engineering organisation undergoing rapid growth through acquisitions is seeking a high-calibre IT Service Delivery Manager. This is a highly acquisitive business with ambitious growth plans over the coming years.
This is a pivotal role within a high-performing IT team, ideal for a proactive leader with a strong technical background and a passion for delivering outstanding service. You’ll oversee 1st and 2nd line support teams, take ownership of the ServiceNow platform and play a key role in driving operational maturity, continuous improvement and service optimisation.
You’ll also contribute to wider business initiatives, including M&A integration projects, ensuring smooth transitions and consistent service delivery throughout periods of change.
Key Responsibilities
• Lead, coach and develop IT support teams through regular reviews, mentoring and structured development plans
• Own and optimise the ServiceNow platform, driving adoption and alignment with organisational goals
• Manage daily operations, allocate resources effectively and monitor incident and request trends to ensure SLA compliance
• Embed ITIL best practices across all service management disciplines, including Incident, Problem, Change, Release and Major Incident Management
• Oversee third-party service providers, ensuring contractual and performance standards are met
• Identify and address process gaps, implement corrective actions and champion continuous improvement
• Produce and present detailed monthly service reports and performance reviews for key stakeholders
• Handle escalations with professionalism, ensuring timely resolution and high satisfaction levels
• Identify risks to service continuity and implement mitigation strategies to maintain operational stability
• Maintain accurate configuration records (CMDB), service catalogues and internal knowledge bases
• Support IT service integration during mergers and acquisitions, ensuring alignment with business objectives and minimal disruption
Requirements:
• Experience working in IT service delivery within complex or infrastructure-heavy environments (e.g. construction, utilities, transport, or enterprise IT)
• Proven success in managing IT support operations and delivering high-quality IT services
• Strong technical background with hands-on IT support experience
• Deep understanding of ITIL frameworks (Intermediate certification or higher preferred)
• Experienced ServiceNow Administrator or Product Owner
• Inspirational people leader with a proven ability to motivate, develop and manage teams
• Excellent communication and stakeholder management skills
• Strong analytical and organisational abilities, with a proactive approach to problem-solving....Read more...