An opportunity has arisen for a Dental Receptionist / Medical receptionist to join a well-established dental practice, delivering high-quality patient care in a supportive and professional clinical environment.
As a Dental Receptionist / Medical receptionist, you will be the first point of contact for patients, ensuring a smooth and professional front-of-house experience.
This full-time role offers a salary of up to £12.21 and benefits. Full training will be provided.
We are seeking two candidates, 1 in Melton Mowbray and 1 in Oakham.
What we are looking for:
* Previously worked as receptionist or in a customer-facing role.
* Experience within a healthcare, Clinics, Hosital, dental or similar setting is beneficial.
* Confident and courteous telephone manner
* Ability to work effectively in a fast-paced practice environment
* Strong organisational skills with the ability to prioritise tasks
* IT literate with the confidence to learn new systems quickly
Shift:
* 40 hours per week
* Monday to Friday, 11am - 8pm
What's on offer:
* Competitive Salary
* Company pension scheme
* Staff discount
* Additional leave
* Team social events
* On-site parking
This is a great opportunity to join a supportive dental organisation offering flexibility, development and long-term stability.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Similar titles: medical receptionist, dental receptionist, practice administrator, practice receptionist, dental administrator, clinic receptionist, clinic administrator, receptionist, administrator, front desk
....Read more...
An opportunity has arisen for a Dental Receptionist / Medical receptionist to join a well-established dental practice, delivering high-quality patient care in a supportive and professional clinical environment.
As a Dental Receptionist / Medical receptionist, you will be the first point of contact for patients, ensuring a smooth and professional front-of-house experience.
This full-time role offers a salary of up to £12.21 and benefits. Full training will be provided.
We are seeking two candidates, 1 in Melton Mowbray and 1 in Oakham.
What we are looking for:
* Previously worked as receptionist or in a customer-facing role.
* Experience within a healthcare, Clinics, Hosital, dental or similar setting is beneficial.
* Confident and courteous telephone manner
* Ability to work effectively in a fast-paced practice environment
* Strong organisational skills with the ability to prioritise tasks
* IT literate with the confidence to learn new systems quickly
Shift:
* 40 hours per week
* Monday to Friday, 11am - 8pm
What's on offer:
* Competitive Salary
* Company pension scheme
* Staff discount
* Additional leave
* Team social events
* On-site parking
This is a great opportunity to join a supportive dental organisation offering flexibility, development and long-term stability.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Similar titles: medical receptionist, dental receptionist, practice administrator, practice receptionist, dental administrator, clinic receptionist, clinic administrator, receptionist, administrator, front desk
....Read more...
An opportunity has arisen for a Dental Receptionist / Medical receptionist to join a well-established dental practice, delivering high-quality patient care in a supportive and professional clinical environment.
As a Dental Receptionist / Medical receptionist, you will be the first point of contact for patients, ensuring a smooth and professional front-of-house experience.
This full-time role offers a salary of up to £12.21 and benefits. Full training will be provided.
We are seeking two candidates, 1 in Melton Mowbray and 1 in Oakham.
What we are looking for:
? Previously worked as receptionist or in a customer-facing role.
? Experience within a healthcare, Clinics, Hosital, dental or similar setting is beneficial.
? Confident and courteous telephone manner
? Ability to work effectively in a fast-paced practice environment
? Strong organisational skills with the ability to prioritise tasks
? IT literate with the confidence to learn new systems quickly
Shift:
? 40 hours per week
? Monday to Friday, 11am - 8pm
What's on offer:
? Competitive Salary
? Company pension scheme
? Staff discount
? Additional leave
? Team social events
? On-site parking
This is a great opportunity to join a supportive dental organisation offering flexibility, development and long-term stability.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment....Read more...
An opportunity has arisen for a Dental Receptionist / Medical receptionist to join a well-established dental practice, delivering high-quality patient care in a supportive and professional clinical environment.
As a Dental Receptionist / Medical receptionist, you will be the first point of contact for patients, ensuring a smooth and professional front-of-house experience.
This full-time role offers a salary of up to £12.21 and benefits. Full training will be provided.
We are seeking two candidates, 1 in Melton Mowbray and 1 in Oakham.
What we are looking for:
? Previously worked as receptionist or in a customer-facing role.
? Experience within a healthcare, Clinics, Hosital, dental or similar setting is beneficial.
? Confident and courteous telephone manner
? Ability to work effectively in a fast-paced practice environment
? Strong organisational skills with the ability to prioritise tasks
? IT literate with the confidence to learn new systems quickly
Shift:
? 40 hours per week
? Monday to Friday, 11am - 8pm
What's on offer:
? Competitive Salary
? Company pension scheme
? Staff discount
? Additional leave
? Team social events
? On-site parking
This is a great opportunity to join a supportive dental organisation offering flexibility, development and long-term stability.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment....Read more...
A new opportunity has become available for a Dental Receptionist to join an established, fully PVT, independent practice located in Potters Bar, Hertfordshire. Start date - As soon as possible.This role is to work part time, Tuesdays, Thursdays and Fridays. Working hours will be 08:30 – 17:30 each day with 1 hour for lunch. Consisting of 2 surgeries, they are fully equipped and computerised using Software of Excellence. Digital X-rays, iTero Scanners, Laser Machines, ISSTEM Implant systems on site. Experience required- Must have previous Medical/Health/Dental Receptionist experience. Salary - £14 - £15.50 per hour – Dependent on experience. Benefits- After 3 months of service – Birthday off, 1 Dental Check Up & Hygiene session per year.- CPD Costs paid. - Annual GDC costs paid (if GDC registered)No free parking on site. There is a Pay and Display car park within 1 minute walk of the practice (£7-8 for full day use).Overground station Potters Bar within 10-15 minutes walk of the practice.....Read more...
Working alongside a skilled, dedicated and supportive reception team, you will provide a comprehensive and efficient service to the practice population. You will:
Receive, assist and direct patients in accessing appropriate services or healthcare professionals in a courteous and welcoming manner
Demonstrate the principles of effective active signposting.
Provide administrative support to patients and practice staff, and will be jointly responsible for undertaking a number of administrative duties such as processing correspondence and supporting the management of clinical recall systems
The post-holder will be required to work flexibly to cover periods of sickness and annual leave.Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 2 Customer Service qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
Opportunity to progress into Medical Receptionist, Medical Administrator, Reception / Customer Service / Administrator positions
Employer Description:Ashbourne Medical Practice is a large teaching and dispensing practice serving a growing population of 10,600 patients from a modern, purpose built premises in the centre of Ashbourne. Our multi-disciplinary team includes GPs, ACP/ANPs, pharmacists, physiotherapists, a mental health practitioner, a practice nursing team and supportive non-clinical teams. We are a highly respected practice who embraces the collaborative agenda and has a reputation for delivering excellent patient care. We work collaboratively with three other practices as part of the South Dales Primary Care Network.Working Hours :Full time hours to be worked during core opening hours of 08:00 - 18:30, Monday to Friday. Working hours will be provided at least one month in advance.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Develop competence across a wide range of dental chair side support procedures.
Develop knowledge of a wide range of practical treatment procedures and the relevant support necessary to ensure effective outcomes
Develop competence in the manipulation and application of dental materials across a wide range of dental treatment procedures
Develop a comprehensive knowledge and application of a wide range of dental instruments and other relevant equipment necessary during preparation for treatment procedures
Learn to prepare individual treatment rooms for a wide range of dental procedures
Develop and demonstrate competence in decontamination and sterilisation of medical and dental devices within clinical and non-clinical environments, ensuring appropriate records are completed
Be responsible as part of the clinical team for the care of the patient from arrival to completion of treatment
Other duties as necessary for the efficient operation of the practice (perhaps including the duties and tasks of receptionist as required)
Undergo training as may be required to develop skills and abilities
Attend refresher and update training for medical emergencies and CPR
Act in accordance with the practice rules and code of conduct
Recording of treatment including charting form the dentist’s instructions and other associated clerical work
Preparation of filling materials, impression materials, instruments and equipment
Cleaning away used instruments and materials and keeping the surgery clean and tidy
First aid treatments for collapse e.g. coronary attack, fainting, bleeding tooth socket, epilepsy etc.
Triage of patients attending for emergency treatment
Providing patients with pre-and post-operative instructions and information prior to safely discharging the patient following, for example, minor oral surgery, and ensuring the instructions are understood
Care and minor maintenance of equipment such as high-speed drills
Maintaining stock levels in surgery and checking expiry dates. Re-ordering stocks when required
Training:
On the job training
Day release at Middlesbrough College
Level 3 Dental Nurse (Integrated) Apprenticeship
Training Outcome:Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available.Employer Description:Dental Practice based in Middlesbrough with lots of opportunity to gain experience. Specialising in both cosmetic and health related dental treatments.Working Hours :Monday to Friday working between 8:00am - 7:00pm
Shifts TBCSkills: Communication skills,Customer care skills,Team working,Patience....Read more...
As a Dental Receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed
Booking and amending appointments, answering the phone, updating patient records
To answer the telephone promptly and in the prescribed manner
Ensure that the answer machine messages are switched on and off at the relevant times of the day
Check the telephone for messages that may have been left and return the calls as required
Ensure the reception emails are checked frequently and all emails responded to
Accurately update and protect patient information including on the patient electronic database
Book next appointments before the patient leaves the practice
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls
Ensure that the appointment system is efficient and accurate
Ensure the appointments books are kept full as possible
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments
Accessing sensitive information whilst always maintaining patient confidentiality
Ensuring patients are aware of the dental services and products we offer
Build and nurture great working relationships with the clinical team and practice team
Be actively involved in the smooth running of the practice by working well with the practice team
Work at other practice locations from time to time as required
Role model the Riverdale Values 'Be the Best We Can Be, Do the Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy
Record lab work back when returned to the practice from the lab
Send out ‘Failed to attend’ letters the same day to the relevant patients
Record and send out patient recalls
Manage open courses as directed by the Practice Manager
Organise stock supplies and control for reception
Remove safely any hazards from the waiting area (e.g., stock deliveries)
Ensure all relevant forms for NHS and private are completed
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 12-month Apprenticeship, you will have obtained your Customer Service Practitioner Apprenticeship Level 2.Training Outcome:There is a possibility of being offered a full-time role after successful completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday - Friday (08:15 - 17:30)Skills: Attention to Detail,Customer Care Skills,....Read more...
A receptionist’s role is a vital part of the practice helping patients navigate their way in the NHS.
The role is varied and challenging not limited to but encompasses the following key areas:
Answering Telephone Calls
Booking appointments
Dealing with queries
Greeting patients and visitors
Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
Maintaining and monitoring the practice appointments system
Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
Processing and distributing incoming (and outgoing) mail
Taking messages and passing on information
Filing and retrieving paperwork
Processing repeat prescriptions in accordance with practice guidelines
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Clearing and re-stocking of consulting rooms as required
Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
Ordering, re-ordering and monitoring of stationery and other supplies
Dealing with clinical waste
Provide cover across both main and branch sites
Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy
Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
Training:
The successful candidate will continue their studies with apprenticeship specialists RNN Group both remotely and from one of their campuses and onsite at work, giving you the training and support you need to become a well-rounded and successful Business Administrator
The Apprentice Standard you will be studying is Business Administration - Level 3
Functional Skills if required
Training Outcome:
Clifton medical centre have employed multiple apprentices and they are still there years later having been promoted and are an integral part of the team – they want to provide you with long term employment after your course
Employer Description:Clifton Medical Centre is a large town centre Practice with 13000 patients. We have a branch surgery at Wickersley and have an established multi-disciplinary team.Working Hours :Surgery is open 8.00am - 6.30pm Monday to Friday - you will work split shifts. Not open weekends or bank holidays.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Be reliable and punctual,Confident telephone skills,Enthusiastic and proactive,Work under pressure....Read more...
As a Dental Receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed
Booking and amending appointments, answering the phone, updating patient records
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day
Check the telephone for messages that may have been left and return the calls as required
Ensure the reception emails are checked frequently and all emails responded to
Accurately update and protect patient information including on the patient electronic database
Book next appointments before the patient leaves the practice
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls
Ensure that the appointment system is efficient and accurate
Ensure the appointments books are kept full as possible
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments
Accessing sensitive information whilst always maintaining patient confidentiality
Ensuring patients are aware of the dental services and products we offer
Build and nurture great working relationships with the Clinical team and Practice team
Be actively involved in the smooth running of the practice by working well with the practice team
Work at other practice locations from time to time as required
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy
Record lab work back when returned to the practice from the lab
Send out ‘Failed to attend’ letters the same day to the relevant patients
Record and send out patient recalls
Manage open courses as directed by the Practice Manager
Organise stock supplies and control for reception
Remove safely any hazards from the waiting area e.g., stock deliveries)
Ensure all relevant forms for NHS and private are completed
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years.
We’re privileged to help individuals unlock their potential and realise the value of their skills and talents.
As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them.
Upon completion of this 12-month Apprenticeship, you will have obtained your Customer Service Practitioner apprenticeship L2 Apprenticeship. Training Outcome:There is a possibility of being offered a full time role after successful completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday-Friday (08:45-18:00) Saturday (08:45-13:00)Skills: Administrative Skills,Attention to Detail,Patience,....Read more...
As a Dental Receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside.
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times.
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed.
Booking and amending appointments, answering the phone, updating patient records.
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day.
Check the telephone for messages that may have been left and return the calls as required.
Ensure the reception emails are checked frequently and all emails responded to.
Accurately update and protect patient information including on the patient electronic database.
Book next appointments before the patient leaves the practice.
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls.
Ensure that the appointment system is efficient and accurate.
Ensure the appointments books are kept full as possible.
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments.
Accessing sensitive information whilst always maintaining patient confidentiality.
Ensuring patients are aware of the dental services and products we offer.
Build and nurture great working relationships with the Clinical team and Practice team.
Be actively involved in the smooth running of the practice by working well with the practice team.
Work at other practice locations from time to time as required.
Role model the Riverdale Values 'Be the Best We Can Be, Do the Right Thing & Support Each Other'.
Administration:
Keep the reception area and waiting room clean and tidy.
Record lab work back when returned to the practice from the lab.
Send out ‘Failed to attend’ letters the same day to the relevant patients.
Record and send out patient recalls.
Manage open courses as directed by the Practice Manager.
Organise stock supplies and control for reception.
Remove safely any hazards from the waiting area (e.g., stock deliveries).
Ensure all relevant forms for NHS and private are completed.
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner.
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day.
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years.
We’re privileged to help individuals unlock their potential and realise the value of their skills and talents.
As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them.
Upon completion of this 12-month Apprenticeship, you will have obtained your Customer Service Practitioner apprenticeship L2 Apprenticeship. Training Outcome:There is a possibility of being offered a full-time role after successful completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Mon (08:15-20:00) Tues,Weds,Thurs(08:15-17:30) Fri (08:15-16:15)Skills: Administrative Skills,Attention to Detail,Patience,....Read more...
