A new opportunity has become available for a Dental Receptionist to join an established, mainly PVT practice located in Radlett, Hertfordshire.Start date – As soon as possible.This role is to work full time, Monday – Friday.Working hours are 08:15 – 17:30 each day.Consisting of 4 surgeries, they are fully equipped and computerised using Software of Excellence. Digital X-rays, OPG and iTero on site.Experience required:Must have previous medical or dental receptionist experience.Salary is dependent on experience, starting from £14 per hour.Car parking available on site. Closest station is Radlett.....Read more...
A new opportunity has become available for a Dental Receptionist to join 2 established practices located in Sutton, Surrey.Start date – As soon as possible.This role is to work part time, 2-3 days per week, flexible days.Working hours will be 08:15 – 5:15 each day with 1 hour for lunch.The role will be split between 2 practices, located 500m between each-other (One Mixed and one PVT practice)Both practices are fully equipped and computerised using Dentally software. Digital X-rays on site.Salary – Dependent on experience and to be discussed further at interview stage.In order to apply, candidates must have previous Dental/Medical receptionist experience.Car parking available.....Read more...
A new opportunity has become available for a Dental Receptionist to join an established, fully PVT, independent practice located in Potters Bar, Hertfordshire. Start date - As soon as possible.This role is to work part time, Tuesdays, Thursdays and Fridays. Working hours will be 08:30 – 17:30 each day with 1 hour for lunch. Consisting of 2 surgeries, they are fully equipped and computerised using Software of Excellence. Digital X-rays, iTero Scanners, Laser Machines, ISSTEM Implant systems on site. Experience required- Must have previous Medical/Health/Dental Receptionist experience. Salary - £14 - £15.50 per hour – Dependent on experience. Benefits- After 3 months of service – Birthday off, 1 Dental Check Up & Hygiene session per year.- CPD Costs paid. - Annual GDC costs paid (if GDC registered)No free parking on site. There is a Pay and Display car park within 1 minute walk of the practice (£7-8 for full day use).Overground station Potters Bar within 10-15 minutes walk of the practice.....Read more...
Duties to include:
Welcoming patients and visitors, in person in a friendly and helpful manner
Provide administrative support to clinical team members
Entering information into patients records by computer
Ensuring correspondence, reports and results are filed promptly
Undertaking a range of administrative duties including processing mail, word processing, photocopying, scanning and uploading documents
To maintain a thorough knowledge of all Practice procedures
Participate fully as a team member sharing knowledge and information
Taking responsibility for maintaining own personal development
Maintaining confidentiality relating to patients, staff, visitors and practice business
Confident using technology
The ability to troubleshoot problems with printers, keyboards, phones and screens
Builds and maintains positive relationships within the team
Dealing with patients face to face on the front reception desk and over the telephone
Training:
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice
The apprentice will spend 20% of their working hours in off-the-job activities and training
On the job and off-the-job training will be delivered in the workplace
Training Outcome:
Excellent career progression at the end of the apprenticeship, such as working as a Reception Team member, prescriptions clerk, Administrator, Clinical Coder
Employer Description:Bushloe Surgery is a GP general practice and NHS primary care centre located at Two Steeples Medical Centre, Abington Close, Wigston, Leicestershire. It provides a wide range of healthcare services to the local community, offering general medical support and routine care for registered patients. We are a busy practice with approximately 13500 patients, 44 employees and 5 Partners. As a teaching practice, we support medical and nursing students as well as Doctors completing their General Practice training. Our purpose built building is large and welcoming with a dedicated admin staff area. The successful applicant will be fully supported by an experienced team in all aspects of the Administration and Receptionist role.Working Hours :8am start. Hour for lunch. Finish time will vary but will be no later than 6.30pm. Days to be confirmed.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience....Read more...
Your main duties will include:
• Answering the telephone and dealing with enquiries and booking/cancellation appointment• Front desk duties such as greeting patients and dealing with enquiries• Filing, scanning and photocopying. • Taking accurate messages• Managing correspondence• Inputting and extracting information from internal systems • General Admin Duties• Contacting patients on the recall data base (eg. Patients who may require a medication review etc)• Reporting to the shift leader.
You will work two days per week at Huthwaite and three days per week at Skegby.Training:We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site/campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.Training Outcome:Upon successful completion of this level 3 apprenticeship it is hoped that you will stay with the practice. There will be further training opportunities available to you.Employer Description:Skegby Family Medical Centre and Brierley Park Medical Centre merged in 2023 and are now known as Brierley Park Medical Group. The group remains in the same two sites but under the new name. Between both sites they provide healthcare to over 18,000 patients. Both practices have supported apprentices in completing qualifications that have given them a strong start to their careers both with and outside of the practice. The receptionist role within a GP Practice is fast paced and requires a diverse set of skills, from dealing with patients who may be poorly or elderly to expecting parents and everything in between. You will be supported by a workplace mentor to ensure you develop the skills and knowledge that are required to build a career within a general practice.Working Hours :Hours will be 7.5 per day between the hours of 7.45am and 6.30pm.
This role is based at both the Skegby and Huthwaite site so you will need to be able to arrive at both sites for a 7.45am start time.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The following are the core responsibilities of the Receptionist. There may be, on occasion, a requirement to carry out other tasks.
This will be dependent upon factors such as workload and staffing levels:
Maintain and monitor the practice appointment system
Process personal, telephone and e-requests for appointments
Answer incoming phone calls, transferring calls or dealing with the callers’ request appropriately
Signpost patients to the correct service
Initiating contact with and responding to, requests from patients, team members and external agencies
Clinically code data on Emis Web
Photocopy documentation as required
Data entry of new and temporary registrations and relevant patient information as required
Input data into patients’ healthcare records as necessary
Direct requests for information, i.e., SAR, insurance/solicitors’ letters and DVLA forms to the administrative team
Manage all queries as necessary in an efficient manner
Carry out system searches as requested
Maintain a clean, tidy, effective working area at all times
Monitor and maintain the reception area and notice boards
Support all clinical staff with general tasks as requested
Training:
Delivery to be completed on-site and 6 hours per week off the job training either at Barnsley College or your place of work
Student to complete a Business Administrator Level 3
Training Outcome:
Routes into NHS careers, healthcare administration, management, or specialist roles (e.g. medical secretary, care coordinator)
Employer Description:Victoria Medical Centre is a patient-focused primary care practice dedicated to delivering accessible, high-quality healthcare services. The organisation positions itself as a friendly, approachable, and professional medical provider, with patient wellbeing at the core of every decision.The centre is supported by a multidisciplinary team of clinical and administrative staff, ensuring patients receive coordinated, efficient, and consistent care. Its front-line team is trained to guide patients effectively—both within the practice and to external services—helping them access the most appropriate care pathways.Through its services and communication channels, the practice demonstrates a commitment to:• Patient-centred care• Accessibility and support• Continuous improvement and engagement, including updates and communication with patientsOverall, Victoria Medical Centre operates as a modern, community-oriented GP practice, combining clinical expertise with a strong emphasis on service quality and patient experience.Working Hours :Monday - Friday, 8.00am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Supporting the administration and receptionist teams with patient registration, booking appointments, the processing of information (electronic and hard copy) in a timely manner and in accordance with current policies
Assist the Care Co-Ordinator with organisation of private reporting, medical record requests, and long-term condition co-ordination
Support staff with the distribution of information, messages and enquiries for the clinical team
Responsible for the clinical coding of relevant information into patients’ electronic healthcare records on the clinical system, adhering to the standard SNOMED CT codes and relevant organisational policies
Liaising with multidisciplinary team members and external agencies such as secondary care and community service providers
Undertake a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team
Training:
You will work towards a Level 3 Business Admin Apprenticeship, delivered by VQ Solutions
You will have a dedicated VQ Mentor and will also be supported internally by your manager
During this apprenticeship, you will develop a portfolio, attend workshop sessions and have regular reviews
The best part? All apprenticeship work will be completed during working hours
Training Outcome:
Eastgate Medical Group offers excellent progressional routes, this could include nurse training, pharmaceutical and further operations management training
Employer Description:We provide comprehensive NHS primary care services to help you manage your health and well-being. Our aim is to provide a high-quality, caring and personal health care service to our whole patient population by: Putting our patients at the centre of what we do. Having a highly qualified and trained multi-professional integrated primary Healthcare Team Offering our services in a safe, supportive and suitably equipped environment, using technological advances in healthcare systems for our patient’s benefit.Working Hours :The surgery opening hours are 08:00- 18:00. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Ability to prioritise,Good time management,Flexibility....Read more...
The successful applicant will be required to work as a key member of our staff on a variety of reception and administrative tasks. The role will require the ability to work in a team but also to be disciplined and motivated whilst working on your own after appropriate training. The role will allow you to gain experience in all aspects of the role of a receptionist in a medical practice.
Duties will include:
To provide a courteous and efficient reception service to patients, carers and visitors within the Practice ensuring:
Patients access the primary care services they require in a timely fashion
Visitors sign in and out and the member of staff they are seeing are advised of their arrival
Queries are answered or passed to an appropriate member of staff in a timely fashion
To provide general assistance and administration to the Practice clinical and leadership teams, including:
Accurately updating patient records using System-One
Taking action as requested by Doctors and the nursing team
Phoning patients to arrange / rearrange appointments and / or confirm test results
Supporting the provision of a seamless co-ordinated multidisciplinary service through good communication
And any other tasks / duties as requested by the Partners and Management Team.
We require a polite individual with a professional telephone manner as well as excellent communication, interpersonal, team working and organisational and IT skills. Time management is also a key attribute for this role. The successful candidate will have experience of problem solving and liaising with the general public. A high level of attention to detail and professionalism is also required.
The successful candidate will have a friendly, helpful outlook. They will be confident interacting with a variety of people with an awareness of the importance of confidentiality. The individual will be keen to learn new skills and be able to prioritise workload. You will need to be a confident communicator and well presented at all times. During busy periods you will need to be able to prioritise your work load and work calmly under pressure, following practice policy at all times.
Previous applicants need not apply.Training Outcome:Potential full time employment at the practice upon successful completion of the apprenticeship. Employer Description:We are a dispensing medical practice. We provide General Practice services to patients on our practice list, including visitors who are temporarily in the area.Working Hours :Monday - Friday (Times to be confirmed).Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Main Duties Include:
Greeting and assisting patients in a polite and professional manner.
Booking, amending, and cancelling appointments.
Managing telephone enquiries and passing messages to the appropriate staff.
Checking in patients and helping with general enquiries.
Scanning and filing documents into patient records.
Supporting with patient registration and updating personal details
Handling incoming and outgoing mail.
Assisting with general administrative tasks as required.
Maintaining patient confidentiality and professionalism at all times.
What we are looking for:
You will need to have excellent organisational and communication skills and be comfortable working under pressure.
Strong customer service skills are essential, as is the ability to remain calm and professional in a busy environment.
A cheerful demeanour and a flexible, team-oriented attitude will be a real advantage.
Previous experience in a receptionist or similar role is preferred, but not essential, as full training will be provided.
If you're a team player who takes pride in helping others and delivering great service, we'd love to hear from you.
Training:Apprentice will be required to attend college at least x1 day per week either at Uxbridge, Harrow or Hayes Campus completing necessary mandatory training and units associated with the apprenticeship.
The apprentice will be required to complete:
Work towards gaining a full Qualification.
Employment Rights and Responsibilities.
Skills, Knowledge, and Behaviours.
Standard and End Point Assessment.
Functional Skills in English, Maths, and ICT (if required).
Other training will be provided by the employer as required to enable the fulfilment of the job role.Training Outcome:Possibility of a permanent job role at the practice.Employer Description:A medical GP practice in Richmond and SheenWorking Hours :Monday-Friday 9am-4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
