This is a great opportunity to gain practical business administration experience while developing skills in organisation, communication, and customer service within a busy healthcare environment.
As a Business Administrator Apprentice, you will support the day-to-day running of reception and administration at Chingford Medical Practice.
Your responsibilities will include:
Using EMIS Web (the practice's clinical system) to record, update and retrieve patient information accurately
Carrying out general GP reception duties, including greeting patients, answering the telephone and dealing with enquiries
Booking, amending and managing GP and nurse appointments, tasks and diary dates
Processing patient referrals to other services and healthcare providers
Maintaining accurate insurance records and completing related paperwork and reports
Preparing reports and documentation for the practice management team
Supporting general administrative tasks across the practice
Liaising with GPs, nurses, patients and external organisations to ensure information is shared accurately and on time
Learning how the practice operates and developing your administration, communication and organisation skills
Working as part of the reception and administration team to help ensure the practice runs smoothly, efficiently and professionally
Training:
You will attend college as part of your apprenticeship training (Waltham Forest College)
1 day per week at college
On-site college-based training
The remaining days will be spent working at Chingford Medical Practice, gaining practical experience and developing business administration skills in the workplace
Training will support the apprentice in building the knowledge, skills and behaviours required to successfully complete their apprenticeship.
Training Outcome:On successful completion of the apprenticeship, there may be an opportunity to progress into a permanent Business Administrator or Medical Receptionist role at Chingford Medical Practice, depending on business needs and performance.
The skills and experience gained during the apprenticeship could also provide a pathway into roles such as Medical Secretary, Practice Administrator or Office Manager within primary care.Employer Description:Chingford Medical Practice is an NHS GP surgery based in Chingford, London, providing primary care services to the local community. Our friendly reception and administration team is committed to delivering high-quality patient care, and staff undergo relevant DBS checks and safeguarding training.Working Hours :TBC – either 07:30-15:30 shift or 10:30-18:30 shift.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,confidentiality....Read more...
Looking to join a supportive organisation offering a competitive salary and the chance to make a real difference to the local community? Bring your strong reception and administration skills to a fast-paced organisation while being part of a supportive and forward-thinking team. In the Medical Receptionist role, you will:
Act as the first point of contact for customers, providing a warm and professional welcoming service Manage digital triage queries and supporting customers to use new online systems Handle enquiries, appointments, orders and samples efficiently and accurately Provide administration support using internal software, Microsoft Outlook, Teams and Calendars daily Maintain a calm, solution-focused approach and helping resolve issues in a positive manner
To be successful, you will need:
Previous reception and administration experience, ideally gained in a busy customer facing environment Confident IT skills with the ability to learn new systems quickly (EMIS experience highly desirable) Excellent communication skills and the ability to deal with conflict calmly and professionally A proactive, problem-solving mindset and the ability to bring positivity to challenging situations Strong organisational skills and the ability to multitask
This is a full time temporary role initially with potential to become permanent for the right person. You'll be working 37 hours per week, Monday to Friday. Shifts will fall between 8:00am and 6:30pm, with your exact working pattern varying depending on the rota. The role is offering £13.30 per hour, plus weekly pay and holiday accrual, and you'll be office-based in Conwy. If you are looking for a dynamic role where you can make a genuine impact from day one, we want to hear from you.....Read more...
Develop competence across a wide range of dental chair side support procedures.
Develop knowledge of a wide range of practical treatment procedures and the relevant support necessary to ensure effective outcomes
Develop competence in the manipulation and application of dental materials across a wide range of dental treatment procedures
Develop a comprehensive knowledge and application of a wide range of dental instruments and other relevant equipment necessary during preparation for treatment procedures
Learn to prepare individual treatment rooms for a wide range of dental procedures
Develop and demonstrate competence in decontamination and sterilisation of medical and dental devices within clinical and non-clinical environments, ensuring appropriate records are completed
Be responsible as part of the clinical team for the care of the patient from arrival to completion of treatment
Other duties as necessary for the efficient operation of the practice (perhaps including the duties and tasks of receptionist as required)
Undergo training as may be required to develop skills and abilities
Attend refresher and update training for medical emergencies and CPR
Act in accordance with the practice rules and code of conduct
Recording of treatment including charting form the dentist’s instructions and other associated clerical work
Preparation of filling materials, impression materials, instruments and equipment
Cleaning away used instruments and materials and keeping the surgery clean and tidy
First aid treatments for collapse e.g. coronary attack, fainting, bleeding tooth socket, epilepsy etc.
Triage of patients attending for emergency treatment
Providing patients with pre and post-operative instructions and information prior to safely discharging the patient following, for example, minor oral surgery, and ensuring the instructions are understood
Care and minor maintenance of equipment such as high-speed drills
Maintaining stock levels in surgery and checking expiry dates. Re-ordering stocks when required
Training:
On the job training
Day release at Middlesbrough College or Sunderland Training Offices
Level 3 Dental Nurse Diploma
Training Outcome:Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available.Employer Description:Here at Westmount Dental, we are committed to providing the highest possible dental care for our patients.
We aim to make you feel relaxed and comfortable from the moment you walk through the door, during treatment and right up until you finish your treatment.
We pride ourselves on our modern and sophisticated practices and also on being up to date with progress in dentistry techniques and products and offering a wide range of dentistry and cosmetic treatments.Working Hours :Working between shifts Monday to Friday.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Looking to join a supportive organisation offering a competitive salary and the chance to make a real difference to the local community? Bring your strong reception and administration skills to a fast-paced organisation while being part of a supportive and forward-thinking team. In the Medical Receptionist role, you will:
Act as the first point of contact for customers, providing a warm and professional welcoming service Manage digital triage queries and supporting customers to use new online systems Handle enquiries, appointments, orders and samples efficiently and accurately Provide administration support using internal software, Microsoft Outlook, Teams and Calendars daily Maintain a calm, solution-focused approach and helping resolve issues in a positive manner
To be successful, you will need:
Previous reception and administration experience, ideally gained in a busy customer facing environment Confident IT skills with the ability to learn new systems quickly (EMIS experience highly desirable) Excellent communication skills and the ability to deal with conflict calmly and professionally A proactive, problem-solving mindset and the ability to bring positivity to challenging situations Strong organisational skills and the ability to multitask
This is a part time temporary role initially with potential to become permanent for the right person. You'll be working Monday & Friday. Shifts will fall between 8:00am and 6:30pm, with your exact working pattern varying depending on the rota. The role is offering £13.30 per hour, plus weekly pay and holiday accrual, and you'll be office-based in Conwy.If you are looking for a dynamic role where you can make a genuine impact from day one, we want to hear from you.....Read more...
