An opportunity has arisen for an experienced Service Receptionist to join a well-established car dealership offering excellent benefits. This full-time role offers a basic salary of £24,000 - £26,000 & OTE £28,000.
As a Service Receptionist, you will be welcoming customers warmly and identifying their service needs to ensure a smooth and efficient check-in process. They will consider trainees with the right attitude and work ethic, with a clear path to progress into a Service Advisor role and access enhanced pay plans.
You will be responsible for:
? Managing service and recall bookings with precision, scheduling appointments effectively.
? Coordinating customer vehicle handovers during drop-off and collection, maintaining professionalism throughout.
? Conducting pre-appointment confirmation calls and follow-up calls to guarantee customer satisfaction.
? Providing clear and accurate service estimates, addressing any customer queries.
? Handling cash and card transactions while maintaining meticulous service records.
What we are looking for:
? Previously worked as a Service Receptionist, Service Advisor, Service Administrator, Service Adviser or in a similar role.
? Ideally have experience in a customer-facing role
? Motor industry experience is beneficial.
? Strong communication and customer service skills.
? A full UK driving licence.
Whats on offer:
? Competitive salary plus attractive (OTE).
? 25 days annual leave.
? Ongoing training and development opportunities.
? Employee discounts.
? Optional car schemes.
? Pension Scheme.
? Private medical insurance.
? Private healthcare options available.
This is an exciting opportunity for a passionate someone to take the next step in your career as a Service Receptionist.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you ....Read more...
An opportunity has arisen for an experienced Service Receptionist to join a well-established car dealership offering excellent benefits. This full-time role offers a basic salary of £24,000 - £26,000 & OTE £28,000.
As a Service Receptionist, you will be welcoming customers warmly and identifying their service needs to ensure a smooth and efficient check-in process. They will consider trainees with the right attitude and work ethic, with a clear path to progress into a Service Advisor role and access enhanced pay plans.
You will be responsible for:
* Managing service and recall bookings with precision, scheduling appointments effectively.
* Coordinating customer vehicle handovers during drop-off and collection, maintaining professionalism throughout.
* Conducting pre-appointment confirmation calls and follow-up calls to guarantee customer satisfaction.
* Providing clear and accurate service estimates, addressing any customer queries.
* Handling cash and card transactions while maintaining meticulous service records.
What we are looking for:
* Previously worked as a Service Receptionist, Service Advisor, Service Administrator, Service Adviser or in a similar role.
* Ideally have experience in a customer-facing role
* Motor industry experience is beneficial.
* Strong communication and customer service skills.
* A full UK driving licence.
Whats on offer:
* Competitive salary plus attractive (OTE).
* 25 days annual leave.
* Ongoing training and development opportunities.
* Employee discounts.
* Optional car schemes.
* Pension Scheme.
* Private medical insurance.
* Private healthcare options available.
This is an exciting opportunity for a passionate someone to take the next step in your career as a Service Receptionist.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Description of Role: A Medical Receptionist is the first point of contact for patients when they either come to surgery or, on many occasions, when they telephone. It is the role of the receptionist to help patients obtain the best service from the surgery and to ensure the smooth running of the surgeries for the Doctors and other clinical members of the team.
Main Duties and Responsibilities:
* Reception duties during surgeries and clinics
* Answering telephone and face to face enquiries
* Booking, cancelling and amending appointments
* Retrieving and filing medical records
* Scanning hospital letters onto the computer
* Taking requests for home visits as per Practice Protocol
* Taking and passing messages to Doctors and other Primary Health Care Team members as per the Practice Protocol
* Completing administrative forms
* Inputting and retrieving information from the computer
* Issuing repeat prescriptions
* Booking ambulances
* Liaison with outside agencies
* Chaperoning patients
* Preparing consultation rooms for surgeries
* Testing Urine, when no Doctor or Nurse is available, after receiving the necessary training
* Assisting patients on the nebuliser, after receiving the necessary training
* Follow COVID-19 policies and procedures
*Any other tasks which may become necessary to improve patient care as a result of changes in the NHS, or as a result of the introduction of new technology.Training:
Customer Service Practitioner Level 2
Functional Skills in English and mathematics (if not exempt)
Off-the-job training to develop Knowledge, Skills and Behaviours (KSB's)
Training Outcome:Full time position considered following successful completion of the apprenticeship process and based on company finances at the time.Employer Description:Fearnhead Cross Medical Practice based in Warrington a busy community practice. Working across 2 sites, our Doctors and Nurses take pride in offering the highest standard of patient-centred healthcare. We offer a wide variety of medical services.Working Hours :Monday to Friday between the hours of 7.45am-6.30pm - rotaSkills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
To provide an efficient helpful receptionist service to the Practice and ensure that Practice data is collected, stored, maintained and retrieved effectively whilst continually providing patient confidentiality
Principal Duties and Responsibilities:
Reception and routing of patients on arrival
Answering general enquiries, explaining surgery procedures, making new and follow-up appointments and generally advising patients on non clinical matters
Sorting and distributing incoming mail
Ensure Doctor/Nurse patient call system is in working order
Record requests for home visits
Ensuring an adequate supply of stationary etc in the consulting rooms and reception area
Receiving samples, logging and ensuring the correct forms accompany them to the laboratory
Receiving and recording telephone messages for the Doctor/Nurse/ Health Visitor
Booking ambulances for patient hospital appointments or admissions
Taking request for repeat prescriptions and preparing them on the computer for collection
Dealing appropriately with outgoing mail
Liaison with hospitals, primary health care team, community services and social services
Ensuring that the reception area is left tidy and ready for use by incoming colleagues together with any information about unresolved or urgent matters
Cover other members of staff during holiday or sick leave
Training:Business Administrator Level 3 Apprenticeship Standard:
You will attend monthly tutorial sessions ( predominantly online) and will have monthly support calls with your dedicated Development Coach
Training Outcome:
There is likely to be a permanent post at the practice and access to internal NHS progression opportunities
Employer Description:We are based on Longview Drive, in the Heart of Huyton and the practice serves approximately 4000 patients.
We are a training practice responsible for training GPs, Foundation Doctors and Medical Students and offer patients both Face to Face and Telephone Consultations.Working Hours :Opening hours are 8.00am - 6.30pm Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Reporting to the Principal Dentist
Expected duties includes:
Greeting patients.
Chair side assistance to the dentist during restorative and surgical procedures.
Record patient’s clinical notes in computer.
Clean and prepare surgery between patients.
Clean used instruments after patients.
Additionally he/she will be expected to act as receptionist when necessary and routine clerical task: handling payments, booking appointments, answering phone.
Attend the Sheffield College Training Partner - Charles Clifford Dental Hospital within the duration of the apprenticeship to study:
Dental anatomy, Oral diseases, medical emergencies, dental radiography and sterilisation.
You will learn about oral health promotion and preventative dentistry techniques.
Some units will focus on patient care and management and you will cover legal and ethical issues.
Training:
The qualification you will work towards is the Apprentice Standard Dental Nurse Level 3
Training is at the Charles Clifford Dental Hospital - one day per week
Includes End Point Assessment
Assessment:
Interview, coursework and examinations
Qualification: Level 3 Diploma in Dental Nursing
Additional qualifications:
On completion, the apprentice must register with the General Dental Council as a qualified Dental NurseTraining Outcome:
Excellent career prospects to complete the apprenticeship and apply to the General Dental Council (GDC) for professional registration as a dental nurse.
Employer Description:Sharrow Vale Dental Care provides high quality, comprehensive dental care for all the family. Our professional dentists and supporting team combine a modern approach to dentistry with fantastic customer service. The team are all highly experienced and you are greeted with a friendly, pleasant and sympathetic atmosphere for your dental care. The practice is situated on Sharrow Vale Road, just off Ecclesall Road, and is easily accessible by both car and public transport.Working Hours :Monday 8.30am - 6.00pm, Tuesday 8.30am - 5.00pm, Wednesday 8.30 - 5.00pm, Thursday - College (paid day), Friday 8.30 - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
ASSOCIATE DENTIST, ST ANDREWSWe’re looking for an Associate Dentist to partner with us on a self-employed basis at this established practice in St Andrews, Fife.Associate Dentist opportunity details:• 3 days per week - Monday, Tuesday, Friday• Well-established mix of NHS and Private list• Great private earning potential to grow your business • Industry-leading offers and resources for professional growth and business support – find out more belowPractice information:Established, modern 7 surgery practice located inside a hospital. The practice runs very smoothly, led by an experienced Practice Manger, Lead Nurse, Lead Receptionist and team with a wealth of experience.Their Net Prompter Patients feedback scores are one of the highest across Scotland with a rating of 88%, supported by our 7 dedicated long standing dentists, 3 hygienists, dedicated 5 days per week. LDU nurse and quality SMART diary management delivers excellence for their patient journey and experience.The practice offers Smile Plan - a payment plan that allows patients to spread the cost of their routine preventive dentistry throughout the year. This enables our patients to budget for their dental care and encourages regular attendance helping to maintain their oral health. For you it means a more stable revenue stream from a loyal patient base with absolutely no fees or admin costs - you get paid for the services you offer in line with private pricing.Partnering with this company also means the unique opportunity to provide dental treatment to our insurance customers, improving your revenue streams and growing any private work you wish to undertake.Perks:• In-house CPD events • Professional development opportunities • Large clinical support network • Referral Portal• 5% rebate on spend with their LabsAccess to Healthcare:• Discounted health insurance with medical history disregarded • Preferential rates to Menopause plan• Suite of wellbeing resources available Additional benefits:• An Invisalign discount course and savings on labs bills (20 % iGO and 46% on comprehensive treatment)• Implant discount- Straumann, Astra, Nobel Biocare and Zimmer Biomet• Receive up to £3,000 referral fee for referring Clinicians & Support Staff (Ts & Cs apply)• Highest standards of clinical governance and expert practice support - giving you the time to concentrate on delivering excellent patient care• Access to an in-house complaint team• Practice level marketing support to help you grow your business• Network of 380+ practices making it easier to relocateAll suitable candidates must be fully qualified and GDC registered....Read more...
