Medical Device Sales Jobs   Found 2 Jobs, Page 1 of 1 Pages Sort by: Relevance Date

Customer Services Support Apprentice

Responding to customer queries via phone and email in a professional manner Processing customer orders accurately and ensuring they meet delivery deadlines Checking customer orders input by colleagues for accuracy Maintaining and updating customer records on the CRM system and across other business systems Liaising with internal teams, such as sales, warehouse & despatch, or quality, to resolve customer concerns Handling complaints and escalating issues when necessary while ensuring customer satisfaction Undertaking administration tasks for other internal teams Monitoring and reporting trends in customer feedback to improve services Maintaining knowledge of the product groups and the individual parts sold with an understanding of their purposes Maintain product knowledge across the company’s stock and services Identify opportunities for upselling and cross-selling during customer interactions Support the external Sales Team with customer account requirements Actively promoting periodic offers and campaigns to customers. Other Duties: Contribute to continuous improvement by monitoring customer feedback and reporting patterns Any other tasks identified by management relevant to the role Undertaking other duties across the business as and when required, and any other duties as necessary or directed by the Sales Office Manager Training: The apprentice will train remotely and is expected to complete all college work required Training Outcome: Permanent employment and potential progression are dependent on an individual’s capabilities and aptitude Employer Description:DB Orthodontics is a medical device company that designs, manufactures, and supplies orthodontic products and equipment to dental professionals worldwide. Founded in 1998 and headquartered in Yorkshire, it offers a wide range of solutions—such as brackets, instruments, and laboratory products. The business serves both UK and international markets, collaborating closely with clinicians and technicians to develop precision led, innovative products to improve patient outcomes.Working Hours :Monday - Friday, 8.45am - 5.15pm, 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative,Patience ....Read more...

Team Manager

Are you an experienced recruitment professional or sales leader ready to manage and develop a growing team within the global life sciences market? Blackfield Associates, part of STR Group, is looking for a Team Manager to lead our US-focused team. You’ll combine hands-on commercial activity with team leadership, supporting consultants to build relationships, develop specialist markets and deliver tailored talent, workforce and project solutions. Working from our Portsmouth office, you’ll lead a team partnering with US-based clients and specialist professionals across the pharmaceutical, biotechnology, medical device and regulated manufacturing sectors. You’ll coach performance, strengthen commercial capability and help the team establish trusted, long-term client partnerships. Working at Blackfield Associates Blackfield Associates is STR Group’s leading international life sciences consultancy. We help organisations secure critical STEM professionals, build specialist teams and deliver complex projects across the complete product lifecycle. Our approach starts with understanding what a client is trying to achieve, the challenges standing in their way and the specialist expertise required to deliver a successful outcome. What will you be doing? Managing, motivating and developing a team focused on the US life sciences market Setting clear expectations and supporting the team to achieve personalised KPIs, revenue targets and business-development objectives Providing regular coaching, feedback and performance reviews Leading by example through hands-on client development and commercial activity Helping consultants identify prospective US clients and grow their specialist markets through solution-focused outbound sales Building influential relationships with senior stakeholders and specialist life sciences professionals Using market insight and performance data to identify commercial opportunities and guide team strategy Reviewing and supporting tailored commercial proposals, including critical hires, retained assignments, multi-hire programmes and full project delivery Monitoring team pipelines, forecasts and activity to maintain consistent performance Working closely with senior leadership to support the continued growth of Blackfield Associates What are we looking for? Experienced in recruitment, talent solutions or consultative sales Able to lead, motivate and develop a commercial team Commercially minded and motivated by measurable success Comfortable leading a team working within a fast-paced US market Skilled at developing relationships with clients, candidates and internal stakeholders Curious and able to ask thoughtful questions to uncover the real business challenge Resilient, proactive and willing to take ownership What are we offering you? A four-day working week Uncapped commission of up to 30% Structured, transparent and performance-based career progression Modern, state-of-the-art offices with breakout areas Daily breakfast provided Employee of the Month and Employee of the Quarter awards Quarterly Directors’ Lunches at Michelin-recommended restaurants An active Equality, Diversity and Inclusion Board Annual, all-expenses-paid incentive trips for top performers Annual Awards, Summer Party and Christmas Party Long-service anniversary rewards, including additional holiday, bonuses, vouchers, champagne and gifts, depending on length of service 23 days’ annual leave plus bank holidays, increasing by one day for each completed year of service and capped at 28 days The option to purchase up to five additional days of annual leave Healthcare cash plan and optional private healthcare from day one Company pension scheme Enhanced maternity and paternity leave Your birthday off Drinks fridge Free on-site parking Cycle-to-work scheme Electric vehicle salary-sacrifice scheme through Octopus Electric Vehicles Tech salary-sacrifice scheme through Currys Employee Referral Programme This is an opportunity to lead and develop a growing team, gain exposure to the US market and build your management career within the global life sciences industry all while benefiting from a four-day working week. STR Group is committed to offering applicants with disabilities an interview where they meet the minimum criteria for the vacancy. Apply today to join Blackfield Associates, part of STR Group, as our new Team Manager. TA is acting as an Employment Agency in relation to this vacancy. ....Read more...