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Customer Service Apprentice (Visitors’ Reception)
1. To perform reception duties in Visitors' Reception, to include: i. sorting and distributing of incoming College post and internal post ii. ensuring that all visitors to the College are signed in and appropriate checks have been carried out where necessary, including students who have forgotten their ID cards iii. dealing with incoming enquiries via the main College switchboard iv. dealing with incoming enquires via the enquiry email account v. dealing with enquiries as appropriate from visitors to the college and members of college staff 2. To keep the stationary cupboard stocked and replenish booklets and forms used in the reception area when necessary. 3. To assist with administrative tasks, type correspondence and input data as instructed. 4. To assist with covering the Tutorial Hub Reception during staff absence. 5. To ensure the reception area and the staffroom are kept tidy. 6. To assist the Senior Leader for Marketing & Communications with marketing activities to include sourcing content for social media and website posts. 7. To support the marketing team with updates to the College website. 8. To liaise with external providers to obtain quotes for marketing services. Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN). You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote. Additional training for functional skills in English and Maths will be undertaken if needed. You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Customer Service Practitioner Level 2 qualification. There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.Training Outcome:Upon the successful completion of the apprenticeship and reviews with your line manager, there may be the possibility of further employment. Employer Description:Worcester Sixth Form College are specialists in the education of 16-19 year olds and our staff are experts in meeting the needs of this age group. Every year we admit 900 or so students from the whole county of Worcestershire and from surrounding areas. This enables us to offer an exceptionally wide range of courses and flexible programmes in which any course can be combined with virtually any other course. Our students are highly successful, not just academically, but in many other kinds of endeavour, including sports, performing arts, music, Duke of Edinburgh, charity fund raising and a wide variety of other extra-curricular areas.Working Hours :Monday to Friday 8.30 am to 4.30 pm with half an hour unpaid for lunch break and one day finishing at 4.00 pm. There may be some days that start at 8.00 am if there is a need to cover receptionSkills: Communication skills,IT skills,Number skills,Team working,Positive attitude,Literate,Able to work independently,Excellent telephone manner,Trustworthy,Self-motivated,Enthusiastic,Confident,Honest,Ability to follow instruction ....Read more...
Business Administrator Apprentice
The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues. flexibility and responsiveness is required to develop a wide range of skills. The apprentice is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills and adopting a proactive approach. The apprentice is also expected to show initiative, managing priorities and time, problem-solving, decision-making and the potential for people management responsibilities through mentoring others. Duties will include: IT Using multiple IT packages and systems relevant to the organisation in order to write communications, analyse data and create reports and can choose the most appropriate IT solution to suit the activity Able to update and review databases, record information, and analyse where required. Record and document production Produces accurate documents Makes recommendations for improvements and creates solutions. Maintains records and files, handles confidential information in compliance with the organisation's procedures Coaches others in the processes required to complete these tasks Decision making Exercises proactivity and good judgement. Makes effective decisions based on reasoning and is able to deal with challenges. Seeks advice of more experienced team members when appropriate Interpersonal skills Builds and maintains positive relationships with the team and within the business. Demonstrates ability to influence and challenge appropriately. Becomes a role model within the team, developing coaching skills Communications Demonstrates good communication skills in multiple mediums: including verbal, written or on digital platforms using appropriate channels to communicate effectively Demonstrates agility and confidence in communicating Understands and applies social media solutions appropriately Answers internal and external questions, representing the organisation or department Quality Completes tasks to a high standard. Demonstrates the necessary level of expertise to complete tasks and applies themself to continuously improve work. Can review processes autonomously and make suggestions for improvements Shares administrative best practices across the organisation, coaching others to perform tasks correctly Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues Planning and organisation Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines Positively manages the expectations of colleagues at all levels, setting a positive example for others in the workplace. Suggests for improvements for working practice, showing understanding of the impact and implications beyond the immediate environment Manages equipment or facilities Organises meetings and events including organising the travel and accommodation. Takes meeting minutes and creates action logs Project management Uses project management principles to scope, plan, monitor and report on projects. Plans any required resources to successfully deliver projects. Undertakes and leads projects as and when required Training: Delivery model and duration: Workplace delivery Duration: 21 months plus 3 months End Point Assessment Qualification: Business Administrator Standard Level 3 Training Outcome: Potential position upon completion of the apprenticeship Employer Description:Manor By The Lake hosts exclusive bespoke wedding celebrations, each one as individual as the couple. They pride themselves as a unique country manor, which will guarantee you a lifetime of happy memories. Steeped in history, bursting with character and set in spectacular grounds, there’s truly no better place to host your event, whether it is your special day or you’re looking for a party venue in Cheltenham. A very special exclusive use venue with a difference.Working Hours :9am to 5pm. Days to be confirmed. Half an hour for lunch.Skills: Communication skills,IT skills,Customer care skills,Number skills,Proficient in Microsoft Office ....Read more...
Apprentice Business Support Officer
The NHP team in Crewe want to support and recruit an apprentice business administrator who understands the experience of growing up in care because it has been a part of their own life journey and childhood at some stage. This vacancy is reserved for people who have experience of being in care (anyone who, at any stage in their life, for any length of time has been in care, or, is currently in care, or, is from a looked-after background, including adoption) You will be based at the NHP office in Crewe. However, you may have opportunities to travel to Local House Projects and attend meetings across the country. The role will also have an important function within the Care Leavers National Movement (CLNM) taking a lead in one of the regions (North, Midlands or South). The successful candidate will have a range of day-to-day duties, including: Learning and promoting the Charity’s vision and mission General admin including emails, filing, printing, scanning, ordering stationery Assist and support staff with various admin tasks Manage, maintain and review IT systems and assist with minor technical support Assist with the management of social media, marketing and campaigns Input data and update records Assist with a range for research activities Schedule appointments and events, support and participate in meetings and training events Communicate and interact with contacts either on the phone, digital platforms or in person Build and maintain positive relationships with customers and colleagues Do any additional typing that may be required, including notes of meetings Practice planning and supporting with deadlines To maintain confidentiality and discretion at all times Undertaking training when necessary Work on allocated projects Being ready for any other administrative tasks that are required Training:The candidate will follow a Level 3 Apprenticeship programme and study towards a full Standard as a Business Administrator. This training will be structured and delivered by Cheshire College - South & West. If you do not already hold GCSEs at grade A-D/8-4 in English and maths you will complete Functional Skills in the related subjects to attain Level 2 Functional Skills. NHP will provide in-house training to support the chosen candidate to broaden their knowledge of the organisation and its specific needs.Training Outcome:A full-time position is not guaranteed. You'll have met a great professional network of new friends and colleagues, who will be contacts going forward. We will support you with CV prep, interviews techniques and job applications.Employer Description:The National House Project (NHP) is reimagining the leaving care process and supporting young people to build interdependent, connected and fulfilling lives. The charity achieves this by providing support and expertise to local authorities around the country to set up and manage Local House Projects (LHPs) so that young people can leave care in a carefully planned way. The work began by asking young people ‘what makes a house a home’ and was co-designed with young people from the start. With a psychologically informed practice framework the approach is relational through which young people in and leaving care work together with staff to create their first home and build a long-term community of support. The first HP in Stoke-on-Trent was led by Mark Warr and Sue Hammersley who continue to lead on the on-going national project development. The Stoke-on-Trent project was set up in 2015 followed by the implementation of a further five Local House Projects in 2017. With an ambition to expand nationally, NHP was then set up as a charitable body, with the aim of rolling out the programme across England and Scotland. The organisation now supports 24 local authorities and has a plan to scale by five new projects per year. Being part of a LHP has supported young people to gain confidence, achieve successful interdependence by transitioning to full council tenancies, secure jobs and stay in college – aspirations which the NHP team want for any young person leaving care. To maximise the ownership of young people and ensure that their collective voice is heard, amplified and acted on, NHP also established Care Leavers National Movement (CLNM). It has representation from all LHPs at a regional level with these meetings feeding into the more strategic function of CLNM.Working Hours :Monday to Friday 9am - 5pm, Breaks: 30-minutesSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Non judgemental,Patience ....Read more...
Administration Assistant
Administration AssistantJob Type: Full Time, PermanentLocation: BorehamwoodSalary: £CompetitiveStart Date: January 2025 About Us Established in 1975, Sopher + Co is a trusted business adviser of choice for entrepreneurs, owner-managed businesses, high net worth individuals, professional partnerships and expats. Our roots in Elstree led to our early client base in the media and entertainment industry. Since then, we have grown immensely, with our portfolio now spanning over 20 industries. Our success is within our people - with endless opportunities and open-mind approach, Sopher + Co is a place where you can drive your career and ambitions forward, sharing and promoting our commitment to excellent client experience.We have an exciting opportunity for an Administration Assistant to join our highly successful Accountancy Practice in Borehamwood. The role will involve supporting all departments with general administration duties which will involve data entry of information on client accounts, scanning documents for electronic filing, stationery, lunch orders, photocopying of documentation as well as Reception cover.Information may be required from various sources to complete client files, including telephone enquiries, therefore it is essential that you’ll be confident in dealing with people of all levels and also be confident in your approach. Your duties will include, but are not limited to: Providing general administration duties across all departments within the Firm.Maintaining general tidiness, cleanliness & replenishment of meeting room supplies of meeting rooms and general areas.Answering and directing phone calls promptly and politely.Relief Reception cover.Arranging and processing tracked and special deliveries & organising couriers.Organising and schedule appointments.Distributing email, correspondence memos, letters, faxes and forms.Photocopying, scanning and printing duties.Electronic filing.Ordering office and kitchen supplies, ensuring sufficient stock of supplies in each kitchen each day, research new deals and suppliers.Acting as the point of contact and provide general support for internal and external clients.Liaising with Senior and executive management to handle requests and queries.Organising and franking outgoing post, ensuring the log is up to date.Any other job-related tasks as directed by manager. About you Sopher + Co take pride in their employees and their achievements whilst praising and recognising hard work. We are looking for people who embrace the 3 C’s – change, challenge and commitment. We enjoy working with people who can work well with others and in turn enjoy working amongst a diverse team of professionals.We’ll need you to have a keen eye for detail, teamed with the ability to spot any inaccuracies or duplications and provide resolutions. Efficiency and accuracy are key, as well as exceptional interpersonal skills, effective communication, and the ability to work to tight deadlines. Additionally, the role requires the ability to network internally and externally, along with the ability to apply and expand your expertise.This is an entry level role and would be ideal for someone who is looking to take the first step in their career or recent graduate. You’ll be confident in communicating with more senior members of staff and not be afraid to ask questions to assist in your progression. You will also have/be: Accurate keyboard skills, both written and numerical.Competent using Microsoft Office suite, including Excel and PowerPoint.Outstanding time management skills and ability to prioritise work.Excellent work ethics and eagerness to learn.Exceptional interpersonal skills and ability to communicate with people at different levels.Great attention to detail and problem-solving skills.Strong organisational skills with the ability to multi-task.Have an organised approach to your work and ideally have experience in working to strict deadlines.Be comfortable in administering repetitive tasks on some occasions, although we will make every effort to vary your workload. In Return We will offer you a competitive package, including extensive benefits for you and your family, a comfortable warm and friendly environment with great people and the chance to work with some of the most prestigious clients that no other family-based firm can offer. Sopher + Co strongly believe in staff development and continuously encourage internal progression.Sopher + Co is committed to the principle of equality of opportunity in employment and we expect all our employees to act in accordance with this policy, we recognise the key role it plays in the success of our business. ....Read more...
Applications Engineer
Our client is a leading engineering business that has been established for over half a century providing mechanical handling solutions to many industries across the globe.They are looking to strengthen their projects & design team by recruiting an additional Applications Engineer to their successful team on a permanent basis.If you have previous design (3D), applications and or project experience within materials handling equipment (conveyors) or sheet metal industry experience and are looking to join a highly stable company who can offer a competitive salary then apply now for immediate consideration.Applications Engineer• Design plant layouts and engineering solutions for the Sales department using 3D software (SolidWorks) and 2D software;• Learn about and use 3D software and related applications in order to improve the clarity and appeal of our Sales designs;• Offer all reasonable design and technical support to the Sales, Marketing, Engineering, Projects and R&D departments within the Company when needed.Applications Engineer – Sales and Marketing Duties• Create 3D layouts of company equipment for sales projects.• Ensure our Sales designs and layouts are visually appealing, occupy a minimum footprint, follow the Company’s design rules, and offer a clear concept to our customers.• Pick up a Sales enquiry and devise what is needed for the 3D layout. (This can follow with time but we need to reduce the current bottleneck of Sales people having to coordinate all tasks on a project.• The Applications Engineer should, with time, be able to understand an incoming enquiry and begin the technical tasks, particularly the drawing work, without waiting for instruction from others).• In time, work alone to configure equipment and systems and set these out in 3D for the Sales department.• Create a library of 3D, plug-and-play Sales models for all company products. These models are to be compatible with our end-product designs so that our Sales layouts contain accurate sizings and flows but are fast to create.• Create low-res shells of the Engineering modules making up our standard products. These shells are to be accurate for use by both the Sales and the Engineering department in General Arrangement drawings.• Produce designs and 3D views for the Company’s Marketing tools and OMIs.• Follow the latest developments in 3D software, and in our sector, and use this knowledge in the Company’s design output to improve the Company’s strike-rate in sales.This includes:• Animating designs to show materials flowing over the system, access areas and maintenance tasks for operators, flybys and 360-degree views, all in minimised file sizes• Linking our 3D designs to laser site scans to show new 3D designs in existing site locations• Producing First Person walkthroughs for the customer to control• Creating a configurator of 3D blocks on our website to allow users to build up a Sales layout with our products for the Company to quote• Linking 3D layout software to our project programmes in MS Project to show site build phases in 3D against the runtime of the programme in MS Project• Find other such combinations and possibilities to make our Sales designs inspiring to our customers, stakeholders, suppliers and those following us in the media.• Create a database of all customer sites and list what company equipment is in use there with latest drawings and photos.• Produce attractive flow diagrams to show in simple form what the 3D design is doing with the materials it is processing (in MS Visio or similar).• Create mass balances of materials flowing and dividing over the 3D layout (this is a rare requirement, but it would be very handy).• Provide monthly reports detailing statistical information relating to sales, if required.• Attend site as and when necessitated by the circumstances of a particular project.• Assist members of the Sales team during tender submissions.• Benchmark competitor marketing activity/techniques, as well as those used outside our sector to maximise the effectiveness of our Sales design output.Applications Engineer – General Engineering Duties• Carry out engineering work for the Projects department in the form of Project Engineering tasks and/or detailed design to help release work to the factory, if needed.• Take time to understand the design-to-manufacture process in order to suggest improvements based on your experience e.g. automated BOM creation from SolidWorks.• Help write and develop company Design Rules• Help create a Library of Machines containing all the pertinent information we collectively hold about every product integrated in our layouts.• Work on the development of any standard or non-standard machines and applications.• Work on the Company’s ongoing Product Standardisation programme and its improvements programme.• Produce drawings for new products and to offer input on any R&D project occurring within the Company.Applications Engineer previous suitable job titles: Design Engineer, Project Engineer, Project Design Engineer, 3D CAD Technician, 3D Design Technician, 3d Design Engineer, Draughtsperson, Mechanical Design Engineer, Mechanical Design Technician, Proposal Engineer Commutable from: Kettering, Market Harborough, Leicester, Wellingborough, Corby, Northampton etc...Please apply ASAPDue to current high volumes of applications to our advertised jobs, we are unable to respond to every application. All successful candidates will be contacted as soon as possible. ....Read more...
Cultural, Learning and Participation Officer Apprentice
Cultural Learning and Participation Officer Apprentice will provide a pivotal role in this new Place Partnership project, to help build inclusive community engagement and cultural participation into the heart of this major capital regeneration development for Lowestoft. The role will work alongside the Battery of Ideas Volunteer Coordinator and Production Coordinator to support planning, organising and co-ordinating cultural education workshops, schedules of activity and community engagement projects including creative workshops, visits, events and digital arts, using online content and networks as appropriate to facilitate true community engagement. We're looking for a highly motivated individual, personable, and a strong communicator. A keen interest in arts and culture together with knowledge of the local area and local organisations would be beneficial. You will need a working knowledge of Microsoft Excel and Word, be good at using your initiative, and work well as part of a small team. You will work towards a Level 3 Qualification in Cultural Learning and Participation during your employment, supported by Access Creative. In summary the job will involve the following three key areas: Community Engagement and Development Events Programming Digital Engagement Job tasks: Community Engagement and Development Working with the Volunteer Coordinator and Production Coordinator Support the development and delivery of Creative Health and Family activity with partners including Family engagement Family Festival Fringe events Music touring/cultural exchange/mini festivals Events Programming Working with the Volunteer Coordinator and Production Coordinator Support the planning and production of artistic residencies with partners including Video/light/film testing Dance Visual Arts Displays and collections with Association of Suffolk Museums and Natural History Museum Popups - Community Radio, Experimental DJ Schools/College activities Create schedules of activity Digital Engagement Working with FLF’s Marketing and Communications Manager Use digital channels such as website and social media channels wit create engagement opportunities for our audiences. Additional Duties: Support other First Light Festival CIC projects as required Be a key holder and open up/lock up space as required Essential: An interest in working with grassroots community groups and organisations Excellent time management Ability to work well under pressure in a busy environment Able to pay close attention to detail and maintain accuracy whilst handling a varied and demanding workload A flexible and proactive approach to work, and able to manage own workload with minimum supervision Good communicator, using appropriate means in effective ways. Willing to learn and develop Computer literate including possessing basic word processing and spreadsheet skills Preferred: An understanding of Lowestoft’s unique creative landscape, and of the wider East Anglian arts sector An interest in arts and culture Digital skills Driving licence an advantage Flexible and proactive approach to work Be flexible for festival working over the festival weekend; there may be weekend and evening work as required. We do not pay overtime, but you will get time off in lieu Training: The apprentice will complete the Cultural, Learning and Participation Office apprenticeship with Access Industry The learning will be blended with online delivery and in person observations The apprentice will have a minimum of 6 hours of study per week If the apprentice has not achieved a grade 4/C or equivalent in maths and English, they will be required to do functional skills Training Outcome:You will expect to have a Cultural, Learning and Participation Officer Career.Employer Description:First Light Festival is a community gathering that warmly welcomes those from down the road and across the world to celebrate a unique place at a very special time: the first sunrise of midsummer in the UK’s most easterly town. The festival is organised by First Light Festival Community Interest Company (CIC), a not-for-profit organisation based in Lowestoft that aims to shine a spotlight on our incredible part of the world, and the wealth of talent and creativity that exists here. Alongside the festival, we oversee a year-round programme of arts and events that includes the running of East Point Pavilion on Lowestoft’s seafront, and a number of projects across East Suffolk. As of November 2022, we are proud to be an Arts Council England National Portfolio Organisation (NPO). First Light is created for, with and by the community: our Steering Group is made up of 14 local organisations, and guides our work. Each year, hundreds of local volunteers help us bring South Beach alive, and for 2023 we will work with all the schools and colleges in our area on creative projects in the run up to the festival. We work hand in hand with the local authorities to make sure that our impact spreads as widely and as positively as possible.Working Hours :Hours: 30 hours per week Working week: Our core hours are daytime Monday - Friday, however due to the nature of the role, you may be required to work evenings and weekends. Exact working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Marketing Manager
Salary: €4000 Bruto per monthStart: ASAPMy client is looking for an experienced Marketing Manager who has a passion for the hotel industry.If you are an experienced marketer who will develop, generate, and execute awareness of the launch of the Hotel, through strategic marketing campaigns and projects, web, and mobile presence to include digital campaigns, social media channels, mobile app and proprietary websites then this role is perfect for you!You will be part of the Management Board and work closely with the Sales Department to ensure a brand success.The Role:Website· Management and audit of the main hotel website, apps, and microsite copy & images· Adding applicable hyperlinks to keep customers journey within the business· Management of 3rd parties sales sites to include sites such as preferred partners, sales resources, and Cvent etcDigital Marketing/ PPC & SEO· In conjunction with agency partners and Brand Director, create a strong integrated digital marketing strategy to support the launch of the hotel· Work closely with agency partners and Brand Director to create compelling design and performance ads· Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns· Identify strong & weak points and implement appropriate copy and images for paid search and paid social· Update and edit PPC TLP to highlight most intriguing offers for booking· Continuing to update channels to create higher SEO· Executes email marketing and display advertisementContent Creation Management and coordination of the existing content on behalf of the hotelCoordination and support in the management of photo and video shootsWork with the relevant departments to create compelling content to support the creation of Brussels as a destination to include activitiesFollowing and implementing brand photo guidelines, best practices on content creation Collateral Management and coordination of the collateral project to include hotel, marketing, F&B & Spa scopeOngoing management of all marketing collateral projectsCreation and coordination of the sales presentations and supporting sales tools requiredCreation and support on PowerPoint presentations for the Marketing team as required Online Reputation Management (ORM) Identify local comp set and build ORM goalsCreate, edit and audit ORM channels as necessaryIn conjunction with the responsible department heads support and guide on responding to reviewsTrain Operational Managers on ORM policyCreate and implement ORM review ranking trackerAuditing all information to be uniform with the services on FS.comAudit and update OTA pages with appropriate imagery and copy Merchandising and Gifting Coordination of the merchandising project and customer gift program Local partnerships: Continuously look out for PR activities and PR opportunities to gain significant exposure, forging local partnerships with lifestyle brands and review opportunities for local level promotions and sponsorships to gain recognition and beneficial status within the communityManages the execution of hotel-sponsored events, community/government relations activities, and press promotional activities About You 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 3 years’ experience in the marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred4-year bachelor's degree in Marketing, Public Relations, Business, or related major; 2 years’ experience in the marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred. Qualifications, Skills & Experience Fluent in English and French and/or Flemish is a mustKnowledge of the following programs is advantageous: Photoshop; Light room; Adobe; Google Analytics; Illustrator; In design; Canva; Publishe; Sprout Social; Revinate Management competenciesLeadership Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action. Managing Execution Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and verify work is completed. Building Relationships Co-Worker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and verifies employees are given the opportunity to contribute to their full potential. ....Read more...
Business Administration Apprentice
Main duties General Administration/office support · Answer and retrieve telephone calls/messages/emails and action as required for the Trust Central Office · Open and distribute all incoming mail on a daily basis. · Process general administration and letters · Providing administration support to the CEO, COO and PA to the Executive Team as required · Assist the PA to the Executive Team in administration duties · Provide first aid cover in the event of the absence of First Aider (when qualified). · Liaise with site staff regarding general queries and requests for assistance. · Provide general administration support in other areas of the Central team during peak periods/ absences (HR, Finance, IT) · Provide general administration support in Trust Academies during peak periods/ absences. (Woodkirk Academy, Westerton Primary Academy, East Ardsley Primary Academy, Blackgates Primary Academy, Hill Top Primary Academy) Visitor Reception · Provide reception services: answering telephone calls, receiving visitors, processing email correspondence and handling face to face enquiries. · Adhere to sign in procedures for visitors and check DBS status of visitors/contractors and agency staff in line with legislative requirements. · Process incoming and outgoing post, emails and deliveries. Administration Duties · Under the direction of the PA to the Executive Team, provide high quality administration support in relation to the following functions: · Updating policy and procedural documentation · Ensuring the Trust calendar and meetings invitations are up to date · Managing document storage processes in SharePoint · Producing meeting notes and minutes · Checking and updating website and social media information · Collation of information for use in reports from Central team and Academies (e.g. admissions tracking, complaints tracking etc) · Support on implementation and roll out of Trust wide projects · Supporting the COO to ensure up-to-date information on the Trust Management Information System (Arbor) and Compliance System (Every) Special Conditions of Service No smoking policy General Responsibilities · Attend and participate in staff meetings, training and briefings as appropriate Be aware of, and comply with all Trust policies and procedures, in particular those relating to child protection, health, safety and security, confidentiality and data protection Contribute to the overall ethos, work and aims of the school.Training:Level 3 Business Administrator Apprenticeship Standard, which includes: Level 2 Functional Skills in maths and English (if required)End-Point Assessment (EPA)You will also develop the skills, knowledge and behaviours required to work within an office environmentThis apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skillsYou will be allocated a tutor who will provide you with personal support and assessment at pre-arranged timesAssessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussionTraining Outcome:Good prospects for progression to a full-time position for the right candidate dependant on funding.Employer Description:At Leodis Academies Trust we are committed to developing every young person‘s full learning potential through a wide variety of educational experiences in an environment that fosters positive relationships based on mutual respect. Every Individual as Part of the Whole Each of our Academies have their own identity and ethos that reflects their specific community and the needs of the young people within them. They are, however, all underpinned by a strong sense of purpose, order and control which in turn produces confident and enthusiastic young people who value education and the opportunities it affords them. Building on Excellence Together Not content with focusing on just academic excellence, we shape our young people into fully rounded individuals, ready to face the demands of a rapidly changing society. Each Academy provides a curriculum that extends beyond the classroom, valuing and providing enrichment opportunities for our young people to develop their talents and to find new skills and interests. We access a comprehensive range of support and development services, in-house and externally, to ensure barriers to learning are tackled and their impact on attainment is reduced to allow every young person to make significant progress. The Trust is committed to supporting all young people in our community from cradle to career. Our positive outlook and excellent reputation enables us to attract and sustain high quality staff teams led by exceptional leaders. Our tireless focus on quality first teaching and personal development secures a safe, happy and high achieving learning environment for all our young people. We value every success and celebrate the achievements of all our young people through events, newsletters and our websites. Looking Outwards to Strengthen Within With collaboration at the heart of our work as a Trust, we are able to share practice, resources and philosophy through our subject networks that secure high quality teaching and learning across our schools. Whilst we focus on working together across Leodis, we recognise that we cannot grow, develop and fulfil our vision for every young person without the strong partnerships we have in place beyond Leodis. Central to this is our Leodis Support Service which extends the support we provide to children and their families. Through the relationship between home and school, strong communication and open, honest dialogue we know our young people well and can work together to meet their needs. Actively working with a number of strategic partners means Leodis is well placed to support new partners joining the Trust.Working Hours :Monday to Friday 37 hours per week. 52 weeks per year, shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Non judgemental,Patience ....Read more...
Assistant Manager, Gaming Operations
Full-time; Contract (January 2025 to March 2026) Date Posted: November 14, 2024 Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 114-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair and winter Fair which average more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization's core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to "Deliver Memorable Experiences" for all who interact with the PNE whether it is our guests, our employees or the community. Supporting the Manager, Gaming, the Assistant Manager, Gaming Operations is responsible for leading event operations for the PNE Prize Home Lottery and the PNE Winter Lottery. They will demonstrate effective project planning and processes to manage milestones, timelines, budgets and priorities while working collaboratively with cross-functional teams and external partners. Candidates must have demonstrated project or event management as well as exceptional interpersonal, communication and leadership skills. Due to the operational nature of our events and programs, the candidate must be comfortable with a fluctuating schedule and a work environment that changes from very hands-on to one of planning and leadership. Our ideal candidate will have 2-4 years of event management experience, preferably within the area of revenue-focused operations. Why join our Team? Exhilarating and fun-loving culture Flexible work environment Opportunity for free or discounted tickets to shows, events, sports games, and much more Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands Competitive compensation package Opportunity to create lasting memories and friendships! What will you do this year? In your role as an Assistant Manager, Gaming Operations, your primary accountabilities will be to: Oversee planning and project management of the PNE Prize Home build Support Manager, Gaming with year-round Prize Home project planning. Develop and manage department operating budgets as well as hold accountability for monitoring control of expenses within approved budgets. Oversee the house design and construction build process for the PNE Prize Home including managing contractor timelines, establishing and maintaining processes for managing the scope of the project as well as assessing and reporting risks. Assist with the award and handover of the PNE Prize Home to the winner. Develop and actively manage positive relationships with external vendors, suppliers and contractors. Collaborate cross functional teams such as the Marketing department to develop and execute the annual sales campaign with a focus on hitting budgeted revenue targets and driving initiatives to boost sales. Oversee the assembly of necessary material and preparation of reports needed to comply with the Gaming Policy and Enforcement Branch (GPEB) requirements. Oversee planning and event operations of the Prize Home Mall Tour program: Develop and manage a sales and brand focused mall tour program for both the summer and winter lotteries within the Metro-Vancouver region. Develop and manage department operating budgets as well as hold responsibility for driving mall tour revenue. Maintain timely and accurate ticket reconciliation process. Develop an effective schedule of display dates at Metro-Vancouver locations and coordinate with malls to procure display space. Oversee event logistics for move in, operation and tear down of even mall events. Organize branding, towing, and display of prize vehicles. Hire, train, motivate, schedule and supervise roughly 10 mall vendors with a sales focus as well as oversee administrative needs of the mall vendor team (completing necessary paperwork for hiring, payroll, uniforms, IDs etc.). Ensure all orders are taken and processed in an accurate and compliant manner. Oversee event operations of the Prize Home open house dates and onsite display: Coordinate and schedule affiliated media and sponsored events at the offsite Prize Home location. Supervise the Gaming Events coordinator and roughly 30 union employees both for weekend offsite open house dates and onsite Fair display. Support in the planning and set up of the Fair PNE Prize Home Display onsite during the Summer Fair. Schedule, supervise and evaluate performance of the Prize Home hosts. Complete necessary paperwork for hiring, payroll, uniforms, IDs etc. In addition to your primary responsibilities, as the Assistant Manager of Gaming Operations, you will support the Gaming department team where need, including: Manage Gaming daily operations and planning in collaboration with cross functional departments as well as external partners and suppliers Support the operational aspects of all Gaming Fair programs (including Onsite Lottery Sales, Wheel of Fortune, Prize Home) - includes set-up, employee management, operations, security measures in place Prepare and present department plans and reporting Ensure compliance with government gaming regulations What else? Graduated from a post-secondary program, OR an equivalent combination of education and experience. Must be 19 years or older and registerable with the BC Gaming Policy & Enforcement Branch. Must have at least 2-3 years of management/supervisory experience in Operations, Sales and/or Customer Service in the Entertainment, Sales, or Hospitality industry. Must have previous administrative experience working with financials, budgets, sales targets with ability to accurately handle and reconcile large volumes of cash/tickets. Must have a strong knowledge of computer applications including Microsoft Office, cloud-based applications, and databases. Knowledge of and experience working in the Gaming industry and/or a call center is considered an asset. Must be able to work an event-based work schedule which includes weekends, late nights, extended hours, and extended workweeks. Proven ability to work in matrixed or cross-functional organizations building strong relationships with the public, industry partners, and business stakeholders to deliver events and services. Knowledge of the planning, production, and management of events within the entertainment industry. Ability to create planning documents and tools to efficiently execute events. Must possess good decision-making skills with the ability to react well to high-pressure situations and tight timelines. Must have strong time management, organizational, and communication/interpersonal skills with an excellent leadership ability. Required to have a valid 5th class BC Driver's license and the ability to provide a clear and up-to-date Driver's Abstract as regular work locations are throughout the Metro-Vancouver region. Successful candidates must undergo a Criminal Record Check. Who are you? Organized Methodical Proactive Skillful communicator Cr ....Read more...
SBTi - Impact Research and Evidence Lead
Job Purpose and Background: The Science Based Targets initiative (SBTi) is seeking an Impact Research and Evidence Lead to devise and drive internal analysis and external research collaborations to assess and report on the current impact of the SBTi, model and project SBTi’s future impact, leverage evidence to strengthen SBTi’s partnerships and engagement initiatives, and oversee SBTi’s monitoring, evaluation and learning function. This role sits at the exciting intersection of research, data analytics, communications and strategic engagement, working to support the development of SBTi’s strategy and communications with key insights and evidence. This role will report to the Director of Strategy & Partnerships and will supervise one Impact Evidence Analyst and one Data Analyst in addition to managing a number of external research partnerships with NGOs, think tanks, consultancies and academic institutions. About the SBTi: The Science Based Targets initiative (SBTi) is a global body enabling corporations and financial institutions to set ambitious emissions reductions targets in line with the latest climate science. It is focused on accelerating companies worldwide to halve emissions before 2030 and achieve net-zero emissions before 2050. The SBTi defines and promotes best practices in science-based target setting, offers resources and guidance to reduce barriers to adoption, and independently assesses and approves companies’ targets. For more information, please visit www.sciencebasedtargets.org About the Team: The Impact Department plays a crucial role in engaging stakeholders across the corporate, financial, and NGO sectors to promote the work of SBTi and support the development and refinement of the SBTi’s standards, with the goal of advancing ambitious corporate climate action to achieve emissions reductions at scale. The department has one of the broadest remits among those within the SBTi, as it is responsible for delivering SBTi’s organizational strategy, fundraising and cultivating donor relationships as the SBTi expands, facilitating stakeholder engagement groups and public consultations as part of the standards development process, soliciting feedback from the market on standards’ relevance and implementability, strengthening partnerships to address systemic barriers to decarbonization, and integrating SBTi’s standards within the broader climate action ecosystem to drive collaboration and harmonization. The Impact Department is led by the Chief Impact Officer and currently consists of a team of Regional Leads in Europe, North America, and Latin America, Stakeholder Engagement Managers, and Financial Institutions (FI) Leads all working together to ensure SBTi has the greatest impact possible in reducing emissions and limiting the effects of climate change. Key Job Responsibilities: Impact Evidence Strategy Working closely with the Chief Impact Officer, Director of Strategy & Partnerships, Head of Financial Institutions (FI) Impact and Engagement, Communications Team, Research Team, and the Standards and Sector Development teams:Develop an overall strategy and approach to research and evidence integration to further the strategic goals of the Impact Department and SBTi.Leverage data analysis to identify potential areas of greater impact, thus informing strategic discussions and workstream prioritization across the Impact Department and the SBTi as a whole.Support the development of a Monitoring, Evaluation and Learning (MEL) strategy through the identification and management of a credible MEL consultant.Partner with the MEL consultant and other departments to operationalize the strategy, including plans for modeling, data gathering and analysis, and reporting.Research, Data Analysis, and Insight GenerationInitiate and drive research projects to assess the impact of science-based targets (SBTs) and the SBTi’s work both quantitatively and qualitatively.Develop research propositions that support priority engagement efforts, for example, collecting insights and using data to inform how the SBTi can accelerate target setting in hard-to-abate sectors.Directly manage one Impact Evidence Analyst to harvest and analyse internal and external data sets to identify trends, patterns, and key insights.Identify, source, and oversee the integration of external data sources as required, working in close collaboration with the Data and Compliance teams.With the Data team, ensure that any data projects support the gathering of impact evidence and are aligned with SBTi’s strategic goals.Data and Research PartnershipsDevelop and maintain partnerships with data and research entities such as academic institutions, consultancies, think tanks and other NGOs to access critical market insights and assist in the development of models, scenarios and projections to inform SBTi’s strategic and sector development priorities. Facilitate the exchange of data insights and analysis with partners, working with Legal and Compliance to develop and implement agreements that comply with all data sharing and privacy requirements.Develop resources and act as a support for ecosystem partners and external stakeholders interested in understanding and utilizing SBTi data.Impact Reporting and Communications: In close partnership and collaboration with SBTi’s Communication Team:Promote evidence-based impact reporting for the SBTi, contributing to the development of SBTi’s Annual Monitoring Report.Craft comprehensive, evidence-driven reports for SBTi leadership and key stakeholders, including donors and founding partners.Support in the development of evidence-driven positions and communication strategies, underpinned by internal and external research, with the goal of increasing SBTi’s credibility and thought leadership.Contribute to the development of thought pieces, press releases, social media posts, etc. that capture the essence of impact research findings.Strategic Engagement SupportExecute deep-dive analyses to extract meaningful insights from engagement initiatives, strengthening the Impact Department’s contribution to the evolution of standards and methodologies.Support regional and financial institutions (FI) engagement teams in the use of data-driven insights to refine regional strategies and enhance engagement approaches.Direct the efforts of the Impact Evidence Analyst and Market Insight Analyst to provide insights and data for engagement content for various platforms, in collaboration with Regional Engagement teams.Cross-Functional Collaboration, Team Support, and Capacity Building:Act as the Impact team’s ambassador in cross-organizational initiatives involving data to align with and amplify impact objectives.Mentor the Impact team on the effective use of data systems.Essential skills and experience needed: Demonstrable expertise in data analysis, research, or a related discipline.Experience designing and overseeing data-centric research projects.Experience translating research into reports and persuasive communications documents for non-technical audiences.Expertise in building and maintaining stakeholder relationships and partnerships.Strategic mindset focused on generating impact and achieving tangible outcomes.Strong leadership abilities and experience in team management.Proactive, self-motivated, and able to work independently in an international and multicultural remote work environment. Desirable criteria: Background and experience in the climate action or sustainability field.Experience working for a standard setter or NGO.An advanced degree in Environmental Science, Data Analytics, Sustainability, or a related field.This is a full-time role based in the UK. Strong candidates in other countries are welcome to contact the recruiter to determine if their candidacy can be considered. The salary for this role will depend on location and experience level. This is a full-time, 24-month contract position with the opportunity to extend. Interested candidates should be legally allowed to work in one of the countries specified. The SBTi cannot sponsor working visas. What we offer:Working in one of the most successful and fastest-growing initiatives driving climate action;Exciting and challenging tasks in a dynamic, international, innovative, and highly motivated team;Competitive NGO SalaryTraining and development;Attractive holiday package.How to apply:Please send your CV and a cover letter to Kris Kobi at kris@climate17.com SBTi is an equal opportunity employer - committed to building an inclusive workplace and diverse staff, where all can thrive. We understand that no candidate will meet every single qualification. If you’re passionate about our mission and believe you have relevant skills to contribute, we welcome your application. We welcome and strongly encourage applications from candidates of all identities and backgrounds, and do not discriminate on the basis of race, color, religion, gender or gender identity, sexual orientation, national origin, disability, or age. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they do not meet 100% of the job requirements. We encourage any individual who believes they have the skills and enthusiasm necessary to thrive in this role to submit an application for consideration. ....Read more...