Spécialiste produits / SFE / Analyst / Marketing support vente– bloc opératoire - Dispositifs médicaux (H/F)
CDI | Versaille (78) | Statut cadre | Environ 50 % de déplacements
Notre client est un acteur international de premier plan dans le secteur des dispositifs médicaux, reconnu pour la qualité de ses produits et son expertise auprès des professionnels de santé.
Dans le cadre du développement de ses activités, nous recrutons un(e) Spécialiste produits / Business Analyst / Marketing pour rejoindre l'équipe Vente & Marketing et contribuer directement à la performance commerciale d'un portefeuille d'environ +1 000 références produits.
Vos missions
Rattaché(e) à un Chef de Produit Senior, vous occuperez un rôle à forte dimension analytique et business, avec environ 80 % d'analyse et 20 % de missions marketing et support commercial.
Vos principales responsabilités seront de :
Analyser les ventes et la performance des différentes gammes de produits.
Identifier les tendances, opportunités et axes d'amélioration.
Comparer les performances des produits avec celles de la concurrence.
Transformer les données en recommandations concrètes permettant aux équipes commerciales d'améliorer leurs performances.
Préparer et présenter des analyses et reportings auprès de différents interlocuteurs.
Utiliser Excel et Power BI pour analyser les données et construire des reportings pertinents.
Participer aux formations produits et accompagner les équipes commerciales.
Contribuer aux réflexions marketing et au développement des produits.
Travailler en étroite collaboration avec les équipes Vente, Marketing et les équipes internationales.
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Customer Experience Business Analyst
The Company
Our client is a well-established life insurance provider with a long-standing presence in the Australian market, trusted by millions to protect what matters most. With a strong focus on customer experience and a genuine commitment to doing right by the people they serve, they continue to invest in innovative ways to support their customers through every stage of their journey.
The Opportunity
An exciting opportunity has arisen for a Customer Experience Business Analyst to join a collaborative marketing function within a leading life insurance business. This is a hands-on, individual contributor role, you won't be managing a team, but you will lead discovery, mapping and business case development across key customer lifecycle moments, working closely with stakeholders across the business to define future state experiences and see recommendations through to implementation.
Key Accountabilities
Lead discovery activities across key customer lifecycle moments, mapping current state journeys, processes and communications to identify pain points and opportunities
Facilitate workshops to define future state experiences, developing journey maps, requirements and impact assessments for prioritised initiatives
Prepare options analysis, recommendations and business cases to support prioritisation and decision making
Build strong relationships across product, legal, compliance, risk, digital and customer service teams to support discovery and delivery
Present findings, recommendations and business cases to senior stakeholders, building alignment and support for change
Define and track success measures for customer experience improvements, evaluating outcomes once changes are implemented
Use customer feedback, complaints and operational data to identify further opportunities for improvement
Ideal Experience
3+ years' experience as a Business Analyst, Customer Experience Analyst, Business Change Analyst, Service Designer or similar
Proven experience leading discovery activities, gathering requirements and mapping customer journeys and business processes
Strong analytical and problem solving skills, including root cause analysis and business case development
Comfortable working across business, operational, technology, risk and compliance stakeholders to build alignment and drive change
Experience operating in regulated environments, ideally within financial services or insurance, is highly regarded but not essential
Why Apply
Join a purpose driven organisation with a genuine focus on improving outcomes for its customers
Play a hands on role shaping how customers experience key moments across their journey
Access to training programs and mentorship opportunities designed to support your ongoing growth
Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness. Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us. At Parity, we believe in people, not just data. Every application is reviewed by a real person, ensuring your experience and individuality are genuinely valued throughout the recruitment process.
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Supporting Business Analysts and Project Managers with analysis activities across projects and change initiatives within Wolseley
Assisting with the investigation of business processes and problems, gathering information through meetings, workshops, shadowing and reviewing existing documentation
Supporting the documentation of requirements, processes, impacts and analysis outputs, using agreed Wolseley templates, tools and standards
Helping to maintain analysis artefacts, logs and documentation repositories in a clear, accurate and organised manner
Supporting stakeholder engagement activities, including meeting preparation, note‑taking and follow‑up actions, with guidance from more experienced colleagues
Assisting with analysis activities related to testing, business acceptance and transition of solutions into business‑as‑usual operations
Learning and applying core business analysis techniques and ways of working through structured training, coaching and on‑the‑job experience
Building knowledge of Wolseley’s business, operating model and delivery environment, demonstrating increased confidence, judgement and independence over time
Acting professionally at all times, managing time effectively, seeking feedback and taking responsibility for personal development
Performing other ad‑hoc duties as appropriate, including supporting special projects or improvement activities
You’ll be completing a structured training plan, which will be complimented by a Level 4 Business Analyst Apprenticeship, where you will be provided time each week to complete your training activities.Training:Why choose our Business Analyst Level 4 apprenticeship?
Our Business Analyst Level 4 apprenticeship develops learners to investigate information systems solutions and gain the know-how to improve operational efficiency for your organisation. The principles of data analytics are being applied across just about every industry. Using past-event data, business analysts are making important insight-based business decisions and driving customer value across every team and function, including operations, finance, sales and marketing.
QA’s Business Analyst Level 4 apprenticeship programme enables the apprentice to:
Become a change professional that helps organisations deliver business and digital change successfully
Regularly investigate and analyse solutions to ensure the right one is chosen
Experience a flexible learning journey using a blend of learning methodologies, including online learning, practical exercises, video content, coaching and workshops
Tools and technologies learned: Apprentices will learn to use Unified Modelling Language (UML), Business Process Model and Notation (BPMN), Data Modelling, User Acceptance Testing (UAT), SWOT & PESTLE. Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:With 560 UK branches, Wolseley is one of the UK's leading merchants in plumbing, heating, cooling and infrastructure, we've been helping the trade succeed for decades. Over this time, we've built an unrivalled reputation for expert knowledge and customer support.Working Hours :Monday to Friday between 8am - 5pm.Skills: Communication skills,IT skills,Organisation skills....Read more...
An exciting opportunity has arisen for an SEO Specialist to join a creative agency that helps small and medium-sized businesses strengthen their online presence through innovative website design, branding, and digital marketing solutions.
You will be responsible for developing and executing tailored SEO strategies designed to improve search visibility, increase organic traffic, and drive long-term success across multiple client websites.
This office-based position offers a salary of £30,000 - £45,000 DOE, alongside a range of attractive benefits. They are ideally seeking local candidates.
Key Responsibilities
? Plan, implement, and manage effective SEO campaigns across a variety of client accounts.
? Conduct comprehensive website audits to identify opportunities for optimisation and growth.
? Perform keyword research and implement on-page SEO improvements.
? Optimise website architecture, URL structures, metadata, and technical elements to enhance search performance.
? Create and refine engaging, SEO-focused content while supporting link-building initiatives.
? Monitor campaign performance using analytics tools and provide clear, insightful monthly, quarterly, and annual reports.
? Manage and enhance local SEO activity, including business listings and citations.
? Build strong relationships with clients, providing regular updates and demonstrating campaign success.
? Coordinate with internal teams and external suppliers, including copywriters, to deliver projects effectively.
? Support paid search initiatives where required.
What Were Looking For
? Previous experience as an SEO Specialist, SEO Analyst, SEO Consultant, SEO Executive, SEO Manager, SEO Strategist, SEO Account Manager, or in a similar SEO-focused role.
? Ideally, 5-10 years experience within agency environment.
? Proven experience managing SEO campaigns across multiple client accounts.
? Strong knowledge of organic search principles, including keyword resea....Read more...
Technical Support (Primary Focus):
Provide 1st line technical support to internal and external customers via phone, email, and ticketing system
Diagnose and resolve hardware, software, and network connectivity issues using structured troubleshooting methodologies
Install, configure, and maintain hardware and software across Windows/macOS environments
Document solutions and maintain the knowledge base
Escalate complex issues appropriately while keeping users informed
Network & Infrastructure:
Assist with wired and wireless network device configuration
Support network troubleshooting and maintenance activities
Monitor system performance and security alerts
Participate in backup and disaster recovery procedures
Projects & Development:
Complete a work-based project addressing a specific technical problem or service improvement
Build a professional portfolio demonstrating your knowledge, skills, and behaviours
Contribute to IT process improvements and documentation
Additional Responsibilities:
Support digital marketing activities (social media scheduling, website updates) as business needs allow
Assist with general office administration tasks
Training:Information Communications Technician Level 3:
One to one coaching sessions every 4-weeks
Group webinars and collaborative learning
Flexible remote learning around your work schedule
Mock EPA assessments to ensure readiness
Support from dedicated training assessor
Training Outcome:You will develop the following skills:
Network fundamentals and IP addressing
Hardware/software installation and configuration
Cybersecurity principles and secure network maintenance
Cloud services, backups, and virtualisation
Ticketing systems and troubleshooting methodologies
Mobile and remote management
Customer service and stakeholder management
Professional presentation skills
Following completion, there is opportunity for the following career progression:
Pathway to Junior IT Analyst, Network Technician, or Support Specialist roles
Foundation for further certifications (CompTIA, Microsoft, Cisco)
Employer Description:Eipsys offers proactive support - moving from the chaos of extinguishing fires towards long-term tech solutions that produce real results. Our clients get innovative technologies and enjoy the security of a professional IT team that offers unlimited help desk and field support.
Our support packages offers a team of skilled engineers and consultants who provide everything normally associated with the running of an internal IT department.
We meet communication, information and security challenges with expertise that does more than put out fires. We plan for the future, not just fixing what’s broken.Working Hours :Monday to Friday 9am to 5.30pm. Hybrid - Essex (office-based with remote work). Will be required to visit client sites on request.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Enthusiasm to learn....Read more...
An exciting opportunity has arisen for an SEO Specialist to join a creative agency that helps small and medium-sized businesses strengthen their online presence through innovative website design, branding, and digital marketing solutions.
You will be responsible for developing and executing tailored SEO strategies designed to improve search visibility, increase organic traffic, and drive long-term success across multiple client websites.
This office-based position offers a salary of £30,000 - £45,000 DOE, alongside a range of attractive benefits. They are ideally seeking local candidates.
Key Responsibilities
* Plan, implement, and manage effective SEO campaigns across a variety of client accounts.
* Conduct comprehensive website audits to identify opportunities for optimisation and growth.
* Perform keyword research and implement on-page SEO improvements.
* Optimise website architecture, URL structures, metadata, and technical elements to enhance search performance.
* Create and refine engaging, SEO-focused content while supporting link-building initiatives.
* Monitor campaign performance using analytics tools and provide clear, insightful monthly, quarterly, and annual reports.
* Manage and enhance local SEO activity, including business listings and citations.
* Build strong relationships with clients, providing regular updates and demonstrating campaign success.
* Coordinate with internal teams and external suppliers, including copywriters, to deliver projects effectively.
* Support paid search initiatives where required.
What Were Looking For
* Previous experience as an SEO Specialist, SEO Analyst, SEO Consultant, SEO Executive, SEO Manager, SEO Strategist, SEO Account Manager, or in a similar SEO-focused role.
* Ideally, 5-10 years experience within agency environment.
* Proven experience managing SEO campaigns across multiple client accounts.
* Strong knowledge of organic search principles, including keyword research, metadata optimisation, and content strategy.
* Solid understanding of technical SEO and website architecture.
* Highly skilled in HTML and CSS.
* Hands-on experience with Google Search Console and Google Analytics.
* Demonstrated ability to develop content strategies and execute effective link-building campaigns.
* Up-to-date knowledge of search engine algorithms, emerging industry trends, and the evolving impact of AI within search.
* Excellent written English skills with the ability to produce compelling, audience-focused content.
* Experience with Google Ads and PPC would be advantageous.
Whats on Offer
* Competitive salary
* Occasional performance-related bonuses.
* 20 days annual leave plus bank holidays, increasing by one additional day per year of service up to 25 days.
* Hybrid working arrangements available following successful completion of probation.
* Ongoing training and professional development opportunities.
* The opportunity to join a collaborative, forward-thinking agency where your ideas and expertise will make a genuine impact.
If youre passionate about SEO, thrive in a fast-paced agency environment, and are looking to take the next step in your career with a business that values innovation and results, wed love to hear from you.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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