Maintenance Supervisor Jobs Found 81 Jobs, Page 4 of 4 Pages Sort by:
Operator Specialist
Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community. We are seeking a dedicated and skilled Operator Specialist to join our esteemed team in the entertainment industry. This vital role requires an individual with a strong understanding of various equipment utilized in live events, film production, and other entertainment presentations.The Equipment Operator will be responsible for the safe, efficient, and effective operation of all equipment pertinent to our production. This position not only involves the handling of technical machinery but also requires close collaboration with multiple teams, including production staff, technical crew, and performers.The ideal candidate will demonstrate professionalism and a commitment to excellence, ensuring that all equipment runs smoothly and contributes positively to the overall production environment. This role presents an opportunity to work within a dynamic and creative atmosphere, where attention to detail and adherence to safety protocols are essential for the successful execution of entertainment projects.Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year?In your role as an Operator Specialist your primary accountabilities will be to:Operational Duties Read and interpret work orders, maps and blueprints for all year-round events and self-produced events.Knowledge of servicing and maintaining equipment frequently used in construction and live entertainment trades an asset.Suggest improvements to equipment and equipment related procedures.Effective interpersonal skills, including tact diplomacy and flexibility to work effectively with diverse production team: (management, staff, contractors, and the public).Set standard for equipment and vehicle cleanliness.Ensure work is completed within specified time, and notify supervisor if difficulties arise.Operate vehicles and equipment as required for maintenance, construction, event and concert prep/strike and snow removal.Perform minor routine maintenance on mobile equipment.Lead small team on site for a variety of tasks.Lead operation for a variety of mobile and mechanical equipment.Strong problem-solving skills and ability to work under pressure.Other duties as required. Safety & Training Lead with a safety-first mindset and ensure all team members are working within WorkSafe BC regulations, documenting toolbox talks, using FLHA’s and all other safety related documents pertaining to equipment operations.Abide by corporate policies and reinforce corporate policies among all team members.Assist Sr. Foreperson in the coaching and mentoring of all labour crew.Collaborate with Forepersons team to determine equipment needs for specific events.Ensure crews are adhering to safety policies and are educated in best practices.Ensure crews are informed of and wear the appropriate PPE for tasks.Ensure daily vehicle checks are completed and documented.Submit work requests for vehicles and equipment that need servicing.Maintain a safe and clean work environment – site wide. Fair Time Duties Schedule change based on operational needs.Summer Fair – August 1st to September 30th What else? A valid 5th class BC Driver’s license and the ability to provide a clear and up-to-date Driver's Abstract is required.Forklift Certification required.Must be trained and have experience on the following equipment: Skid Steers, forklifts, zoom booms, sweeper trucks, flusher tractors, Ice resurfacing machines, UTV's, Snow removal equipment, loaders, blowers, hotsie pressure washers, scissor lifts, and scrubbers.Must maintain valid equipment certifications.Knowledge of Work Safe BC Regulations, FLHA, and SOG’s Policies.Previous experience operating a Hiab or mobile crane is considered an asset.Able to accommodate a regular working schedule from Friday to Monday, 7:00 AM to 5:00 PM.Successful candidates must undergo a Criminal Record Check. Who are you? OrganizedMethodicalProactiveSkillful communicatorCritical thinkerCommitted to striving for excellence Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Production Supervisor NE
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. GENERAL PURPOSE OF THE JOB: The Production Supervisor effectively plans and coordinates all daily, weekly, and monthly production activities. This role is responsible for meeting or exceedingly daily, weekly, and monthly production requirements on time while meeting or exceeding all customer needs and maintaining the environment for all employees. TREMCO'S EXPECTATIONS FOR ALL LEADERS: Embodies the company's core values of transparency, trust, and respect by demonstrating integrity, commitment, responsible entrepreneurship, and moral courage. Applies the company's policies and adheres to processes to ensure compliance and organizational best practices. Demonstrates a commitment to diversity, equity, and inclusion in all areas of responsibility such as hiring and promotion decisions. Effectively and efficiently onboards new employees. Conducts annual performance evaluations and provides ongoing performance feedback, maintaining clear and timely documentation. Coaches and manages employees using the company's philosophy and tools to ensure talent is developed and retained. Constructs succession plans to ensure sustainability and continuity of area of responsibility. ESSENTIAL DUTIES AND RESPONSIBILITIES: Assure safe and efficient operation by all employees of all production processes to produce quality products. Follow progress of production, anticipate or investigate major causes of delays, and ensure that corrective action is taken. Take ownership and accountability of all assigned personnel and processes. Hold subordinate team members accountable through open feedback, honest counseling, and fair disciplinary practices. Assist in the hiring process and administer company policies for assigned department. Schedules a variety of production operations and analyzes new orders to plan, prepare and publish a master schedule to ensure timely fulfillment of orders. Analyzes and adjusts, as necessary, production schedules that are affected by changes in raw material and equipment. Encourage a culture of quality where individual accountability is fostered throughout all levels of the production process. Encourage a culture of quality where individual accountability is fostered throughout all levels of the production process. Maintain / Implement Safety policies EDUCATION REQUIREMENT: High school diploma or general education degree (GED) EXPERIENCE REQUIREMENT: Two to four years related experience and/or training CERTIFICATES, LICENSES, REGISTRATIONS: Green or Black Belt preferred OSHA 10-hour training preferred OTHER SKILLS, ABILITIES, AND QUALIFICATIONS: Solid communication skills (verbal, written) r Team Player Effective interpersonal skills Good safety practices and records Basic computer skills (Excel, Word) Basic knowledge of lean principles and continuous improvement preferred General knowledge of ISO quality systems preferred PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, and lift up to 50 lbs. ADDITIONAL INFORMATION: BENEFITS: The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Assistant Manager, Ride Operations
Who we are…The PNE is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization generates revenue through four activity streams: the 15-day annual summer Fair which averages 800,000 guests each year, Playland amusement park which welcomes 375,000 guests annually including Fright Nights, year-round events including concerts, trade shows and film, cultural and community events. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and being the best, we can be.We are seeking a hard-working individual that has a passion for the Ride Attractions / Entertainment industry. Working with a team of assistant managers, this role will oversee the Ride Operations team, which includes a staffing compliment of approximately 300 seasonal staff. This role works under the direction of the Manager, Guest Experience and Playland Operations.Our ideal candidate is an individual that possesses a strong work ethic and is highly organized with the ability to multi-task in a fast paced and time sensitive environment. They also have a passion for managing employees and employing and maintaining safety standards.Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentStaff discountsOpportunity to create lasting memories and relationships! What will you do?In your role as Assistant Manager, Ride Operations, your primary accountabilities will be to: Collaborate with the Assistant Manager, Ride Operations & Guest Experience and a team of seasonal Assistant Managers to complete departmental projects and operational initiatives.Support the training, onboarding, scheduling, and performance management of Ride Operations employees.Ensure compliance with all safety requirements and standards, including WorkSafeBC, Technical Safety BC, ASTM F770, “Safe Ride, Every Ride” standards, applicable legislation, and company policies across Playland and Summer Fair.Assist with park setup, preparation, and readiness in advance of the Playland season and annual Summer FairOversee and monitor day-to-day ride operations while acting as Manager on Duty, ensuring operator and guest safety.Address and resolve guest concerns while ensuring ride operations staff meet established standards for cleanliness, grooming, efficiency, and customer service.Enforce departmental “Safe Ride, Every Ride” standards related to safety, efficiency, guest experience, and communication.Support the hiring, pre-season, and in-service training, scheduling, auditing, and coaching of up to 300 seasonal staff and supervisors.Assist with employee engagement and performance management in collaboration with the Human Resources Department, including investigations and disciplinary processes.Support the development of the Ride Operations leadership team, including Supervisors, Specialist Trainers, and seasonal staff.Maintain accurate records and reporting through ride operations software, including training and certification tracking, checklist management, deficiency reporting, and task assignment.Monitor and maintain timely, professional correspondence with department staff, management, and external stakeholders.Build and maintain effective working relationships with superiors, subordinates, and the public.Continuously review and update training manuals and safety checklists based on operational needs and regulatory changes.Manage documentation and regulatory requirements for third-party external ride operators (Fair).Maintain accurate ridership reports to track ride efficiency and throughput.Provide recommendations to improve operational efficiency within the Ride Operations department.Provide recommendations regarding maintenance and proper operation of ride-related equipment.Participate in departmental and operational meetings and contribute to special projects as required.Perform other related duties as assigned. What else? Must have a strong background of experience within the hospitality/tourism industry operations.Past experience in amusement park ride operations and knowledge of attraction rides safety and associated regulatory requirements are considered an asset.Applied knowledge of related legislation such as OH&S regulations, WorksafeBC, Technical Safety BC and ASTMF770 is an asset.2-5 years of progressively responsible experience in a leadership capacity; preferably as an Assistant Manager or senior supervisor, supervising and providing direction to a large team.Excellent communication, interpersonal, supervisory and leadership skills.Ability to effectively communicate with staff and other department managers, external contractors, regulatory bodies etc.Strong analytical and organization skills are essential.Ability to work independently, under pressure and manage various projects within tight deadlines with a safety-first mind-set.Experience with Microsoft Office is an assetBackground working within a unionized environment is considered an asset.Ability to work extended hours (including late nights and/ or early mornings), evenings and most weekends required; this position is a full-time, event based position, and hours of work vary accordingly, shifts during Playland average 8.5hrs/day with potential for longer days required throughout the season.Full availability for all 15 operational days of the annual summer fair, working minimum of 10hrs/day during Fair is required.Physical ability to spend a large part of the work day outdoors, climbing, walking and standingSuccessful candidates must undergo a Criminal Record Check. Who are you? Proactive leader, with a passion for employee engagement with guest-centric outlook.Passionate about creating safe, memorable experiences.Passionate about coaching and mentoring new and young workersSkillful, resolution driven communicatorCollaborative and results-oriented team player.Committed to striving for excellence. Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a seasonal position with a typical salary range of $22 - $23 per hour. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Housing And Property Management Level 3 Apprenticeship
Could you be our next big estate agent? We are recruiting on behalf of one of our clients for an Estate Agent Apprentice in Barking. Our client is looking for an apprentice that is committed, reliable and serious in starting a Housing and Property Management qualification that will be ongoing for a minimum of 8-month (apprenticeship depends on your input). If this is something that you can commit to, please read below and apply with us today! Please note, candidates MUST have a valid UK driving licence to be considered for this position. Benefits: Regular team events Free or discounted travel Company car, phone and laptop included Online lessons, no need to come to our training centre each time! Discounted or free council tax Special and exclusive discounts on 350+ retail stores 28 days paid holiday (including bank holidays) Company pension Company rewards and incentives Commission pay Structured career path Key Responsibilities: Contribute positively within a team setting Must be able to work Monday to Friday 9:00am until 6pm and Saturdays 10am until 4pm Assisting with the management of rental properties, ensuring high levels of tenant satisfaction Supporting tenants with queries, maintenance requests, and tenancy agreements Conducting property inspections and ensuring compliance with safety and legal requirements Assisting with rent collection, lease renewals, and resolving tenant disputes Keeping accurate records of property management activities Gaining knowledge of housing legislation, policies, and best practices Delivering excellent customer service to tenants, landlords, and stakeholders Skills & Qualifications: Show your commitment and willingness to learn on your apprenticeship course Be confident in speaking to clients Sales experience highly desirable A positive approach to learning and gaining new skills through teamwork and training A genuine interest in the housing and property sector is a MUST Strong communication and organisational skills Ability to work independently and as part of a team Basic IT skills, including Microsoft Office Willingness to learn and develop in a fast-paced environment If you believe you have what it takes to commit to this amazing apprenticeship opportunity to kick start your housing and property journey, apply now!Training:Housing and Property Management Level 3. Training is delivered through a flexible combination of in-person sessions at our training centre and online learning with our experienced tutors. Apprentices will use the Laser Learning platform to complete and submit coursework, monitor their progress, and stay engaged throughout their programme. Attendance for monthly lessons is required.Training Outcome:Completing the Level 3 Business Administrator Apprenticeship opens the door to a wide range of administrative and operational roles across various industries. This qualification equips individuals with the knowledge, skills, and behaviours required to support and improve business operations effectively. After completing the Level 3 apprenticeship, individuals typically move into roles such as: Senior Administrator Office Coordinator Team Assistant Executive Assistant Project Support Officer Customer Service Supervisor HR or Finance Assistant (depending on business area) As experience builds, individuals often take on more responsibility, leading to opportunities to manage teams or business functions. To support this development, learners may progress onto the: Next Step: Level 5 Operations/Departmental Manager Apprenticeship advanced qualification is ideal for those looking to step into mid-to-senior management roles. The course focuses on: Strategic planning and project management Leading and developing teams Financial and operational control Managing performance and delivering results Building stakeholder relationships Coaching and mentoring On completion, learners are equipped to take on roles such as: Operations Manager Office or Practice Manager Business Development Manager, Project Manager Department Manager Regional or Area Manager Employer Description:Next Step Training Ltd is an apprenticeship and skills training provider, funded by the Department for Education, delivering apprenticeships in London and across England. We have been in operation since 2012 and during this time have built an established reputation as a reliable and employer-led training provider. We work together with employers and individual learners to design and deliver training programmes that meets both learners and their employers’ needs. Our goal of is to empower as many individuals as possible to reach their full potential, helping them on their journey to find meaningful career that is rewarding. We help to empower businesses with industry-expert staff so they can provide the very best learning experience to their workforce to perform better.Working Hours :Monday to Friday, varied shifts between 6:30am - 6:00pm. No weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative ....Read more...
Supervisor, Food & Beverage
Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community.We are looking for 2 talented individuals to join our PNE Food & Beverage Team, who will work under the direction of the Food & Beverage Managers and Assistant Managers. They will assist with the staffing and operation of PNE food concessions, bars, catered events and other functions taking place on site at the PNE. The PNE fosters a challenging, dynamic and rewarding environment, and you will be surrounded by other committed and passionate team members striving to be the best. Join us and take part in putting together a number of exciting and impactful events that will leave lasting memories for our guests!Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year?In your role as a Supervisor your primary accountabilities will be to: Assist with the planning and execution of PNE food concessions, bars for year-round events and PlaylandActively ensure that all guest requirements are met and follow-up with guest issues or concernsAssist with the management, training and scheduling of a large complement of frontline seasonal employees and part-time event-based staffAssist with inventory administration including but not limited to ordering, receiving, and inventorying food and beverage products.Ensure all food and beverage outlets are well-maintained and that staff are working safely and in compliance with corporate policies.Enforce both corporate and internal Food & Beverage departmental policies, including FOODSAFE guidelines, OH&S regulations and all applicable legislation and company policies.Act as a role model; provide guidance, leadership and management for direct reports and performance manage staff throughout employment.Assist in ensuring that all operating equipment and supplies are properly cared for, stored and secured.Perform other related F&B duties as required. What else? Must have previous experience in a supervisory role within the Food & Beverage Industry; previous experience in a reputable, high volume venue setting is considered an asset.Must have successful completion of Grade 12; post-Secondary education in a related field is considered an asset.Must have Food Safe Level 1 and Serving it Right.Must have knowledge of food & beverage/food outlet operations, and all applicable quality, hygiene and liquor licensing legislation, regulations and standards.Must have experience with billing and cash reconciliation duties.Excellent leadership and people management skills to effectively motivate team members and address performance concerns with staff.Must have a proven track record of implementing and maintaining superior guest service standards.Strong administrative capabilities including strong working knowledge of Microsoft Office applications, POS systems and electronic and hard copy file management.Ability to remain calm under pressure and effectively manage various situations involving clients and staff.Ability to foster effective working relationships with peers, subordinates, tenants, clients, and other external contacts.Must be available to work a part-time event-based schedule which will include various extended workdays, late nights and weekends.Successful candidates must undergo a Criminal Record Check. Who are you? An effective leaderProactiveProblem solverExcellent time-management skillsAn advocate for excellent guest service Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Assistant Manager, Guest Experience
Who we are… The PNE is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116 year old, non-profit organization generates revenue through four activity streams: the 15 day annual summer Fair which averages 800,000 guests each year, Playland amusement park which welcomes 375,000 guests annually including Fright Nights, year-round events including concerts, trade shows and film, cultural and community events. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and being the best we can be. We are looking for two (2) passionate and enthusiastic leaders that will join us in supporting the site's guest experience. Our ideal candidate is an individual that has a passion for event operations and experience in guest experience operations and training, leading to a high degree of continuity across multiple sites or venues. This role will work out of Playland Administration, with a focus on the PNE's guest experience across Playland, Fair, Fright Nights and some Year Round Events. Why join our Team? Exhilarating and fun-loving culture Flexible work environment Staff discounts Opportunity to create lasting memories and relationships! What will you do? In your role as Assistant Manager, Guest Experience, you will work with the Manager and team of seasonal Assistant managers to set the tone for employee development and all guest facing interactions on the PNE site, including: Playland, Summer Fair and Fright Nights, with potential to support the Guest Experience team at Year Round Events. Playland Operations Support in pre-season set up, park readiness, administration requirements, employee onboarding and team training. Work with your fellow assistant managers to support daily operations of the Guest Experience team, managing day to day Playland operations of Guest Experience team in the capacity of Manager on Duty and onsite management support as scheduled. This is an events based position and hours of work vary accordingly (evenings/ weekends and early mornings). Work closely the Guest Experience management team to provide direction, feedback, mentorship and employee growth to a team of approximately 80 seasonal attendants and supervisors. With your fellow assistant managers, support training, scheduling, payroll, progressive discipline and ongoing performance reviews and coaching of Guest Experience team members. Support Standard Operating protocols to heighten staff awareness of Playland's Guest Experience policies and procedures. Support team with guest ticket sales and resolution, conflict resolution, gift card sales, BBQ and birthday party hosting, and more! First level of technical support: computers, printers, and various POS systems Work closely with management to establish protocols and scripting for responses to Guest inquiries (through but not limited to the following channels: reception, e-mail, phone calls and on-site interactions). Support existing and creation of standard operating procedures for site-wide in-bound Guest inquiries and coordinate/manage all responses. Assisting with guest resolution conversations and finding appropriate solutions that benefit both the guest and the PNE Perform other duties as required. Fair & Festival Operations Assist with set up, readiness, administration requirements, employee onboarding and team training in advance of annual summer fair. Manage day to day operations during our annual Fair and Festivals (including summer fair and fright nights). Full availability for all 15 operational days of summer fair, working 10hrs/day required. Support daily operations of the Guest Experience team throughout the Fairs and Festivals calendar in the capacity of Manager on Duty. With your fellow assistant managers, support hiring, training, scheduling, payroll, progressive discipline and ongoing performance reviews and coaching of Guest Experience Fair team members. Work closely the Guest Experience management team to provide direction, feedback, mentorship and employee growth to a team of approximately 100 seasonal attendants and supervisors. Support established protocols and procedures to heighten staff awareness of event specific details. Support team with guest ticket resolution, conflict resolution, gift card sales, sitewide lost and found, lost person command center, private BBQ event hosting, and more! First level of technical support: computers, printers, various POS systems, etc. Work closely with management to establish protocols and scripting for responses to Guest inquiries (through but not limited to the following channels: reception, e-mail, phone calls and on-site interactions). Support existing and creation of standard operating procedures for site-wide in-bound Guest inquiries and coordinate/manage all responses. Assisting with guest resolution conversations and finding appropriate solutions that benefit both the guest and the PNE Perform other duties as required. What else? Ability to work extended hours (including late nights and/ or early mornings), evenings and most weekends required; this position is a full-time, event based position, and hours of work vary accordingly, shifts during Playland and Fright Nights average 8.5hrs/day with potential for longer days required throughout the season. Full availability for all 15 operational days of the annual summer fair, working minimum of 10hrs/day during Fair is required. Must be comfortable leading a large team of staff (approximately 30-60 staff/day) in an people-centric, high capacity, environment. Must have a strong background with guest experience delivery and be comfortable communicating with guests both in person, via e-mail, and over the phone. 2-5 years of progressively responsible experience in a leadership capacity; preferably as an Assistant Manager or senior supervisor, supervising and providing direction to a large team (temporary, part time, seasonal, etc.). Previous experience working in the hospitality, tourism or sports industries is preferred. Diploma, Certificate, or degree in a relevant discipline, an equivalent combination of education & experience, or current enrollment in a relevant program is an asset. Ability to foster collaborative and effective working relationships with all staff on-site. Experience developing standardized manuals and operating procedures. Strong planning, organizational, and administrative skills. Excellent communication, interpersonal, supervisory, leadership and staff development. Ability to function independently and under pressure, and ability to manage various projects at the same time. Knowledge of the event industry is considered an asset. Background working within a unionized environment is considered an asset. Successful candidates must undergo a Criminal Record Check. Who are you? Proactive leader, with a guest-centric outlook. Passionate about creating memorable experiences. Passionate about coaching and mentoring new and young workers Skillful, resolution driven communicator Collaborative and results-oriented team player. Committed to striving for excellence. Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a seasonal position with a typical salary range of $22 - $23 per hour. The starting salary will be based on the successful candidate's competencies, including but not limited to knowledg ....Read more...