Duties and Responsibilities:
Operational Planning:
Support the production of daily and forward schedules for Area Supervisors using the Company's planning platform (FLS VISITOUR)
Learn how to optimise travel time, workload distribution and colleague utilisation across the field operation
Support the planning team in responding to day-to-day operational changes including sickness, emergencies, customer requests and business priorities
Develop an understanding of how planning decisions balance contractual priorities, colleague wellbeing and operational efficiency
Work alongside the Operations Planning Manager and Planning coordinator to ensure all business requirements are met by the field team
Assist with monitoring planning performance and identifying opportunities to improve efficiency
Central Operations Support:
Support the mobilisation of new customer contracts through planning and operational coordination
Assist in producing operational reporting and performance analysis using Microsoft Excel
Support continuous improvement initiatives across Central Operations
Learn how planning software and technology support operational delivery, working alongside software suppliers where appropriate.
Assist with maintaining operational procedures, documentation and best practice
Support the implementation of new technologies and operational processes as part of ongoing business improvements
Collaboration and Teamwork:
Build positive working relationships with the Operations Planning Manager, Regional Operations Managers, Area Supervisors, Account Managers and colleagues across the business
Support colleagues by responding promptly to operational requests appropriate to the role
Participate in team meetings, training sessions and apprenticeship learning activities
Demonstrate a willingness to learn, seek feedback and continually develop knowledge and skills
Support wider Central Operations activities as required
Qualifications and Skills:
Essential:
GCSE Grade 4/C or above (or equivalent) in English and maths
Good organisational skills with strong attention to detail
A positive attitude with a willingness to learn and develop
Strong communication and interpersonal skills
Comfortable using technology and learning new systems
Basic Microsoft Office skills
Ability to prioritise tasks and work effectively within a team
A proactive, flexible approach to work
Desirable:
A Levels, T Level, BTEC or equivalent qualification
Experience using Microsoft Excel
Training:
Data Technician Level 3 Apprenticeship Standard
You will also receive full training and support from the Leep Talent Apprenticeship Team to increase your skills
Training Outcome:
Potential full time position for the right candidate after completion of the apprenticeship
Employer Description:SBFM (Sustainable Business Facilities Management) is a facilities services provider. We deliver commercial cleaning, catering, security, and building maintenance. SBFM uses data-driven technology and sustainability practices to service offices, logistics sites, and corporate spaceWorking Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Patience....Read more...
Providing business admin support to various different teams, to include operations, freight and finance teams. This is an exciting opportunity for an ambitious, bright, hardworking individual to join our office team, to provide high-quality service and support to our customers:
Logging files for our distribution partners
Compiling and organising operational files
Updating data onto our internal systems
Checking client paperwork for correct information and declarations
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the manager which are relevant to your role within the company to meet the overall business needs.Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills in maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and off-the-job training will follow the time allocations outlined in the Occupational Standard. You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio.Training Outcome:Great prospects for permanent position for right candidate. The company has many different departments and there is a possibility to progress further. Employer Description:At our company, we're passionate about delivering exceptional freight and logistics solutions across the UK, Europe, and beyond. From local deliveries to complex international transport projects, we provide a seamless, reliable service that our customers trust.
What sets us apart is our people. We're a close-knit team that works collaboratively, takes ownership, and is committed to delivering outstanding service every step of the way. Rooted in Yorkshire, we're proud of our straight-talking, hardworking, and dependable culture. These values shape everything we do and make us a great place to build a rewarding career.Working Hours :Monday - Friday, 09:00 - 17:30, with a 1-hour for lunch.
Total hours per week: 37.5Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Initiative,Good attendance record,Flexible,Willing to learn,Good Knowledge of Microsoft....Read more...
As your training progresses, you'll build skills and take on increasing responsibility across three areas of the business:
General administration
Being a first point of contact for the business — answering calls, emails and general enquiries, and learning to direct them appropriately.
Supporting diary management, meeting scheduling, and coordination of internal and external appointments.
Learning to maintain accurate filing systems (physical and digital), keeping records organised and easy to find.
Drafting and formatting correspondence, letters, reports and documents, with feedback and support to build your confidence.Providing general administrative support to the Managers and wider team.
Helping to monitor office supplies and liaise with suppliers.
Supporting the coordination of meetings and events — preparing agendas, taking minutes, organising logistics.
Learning how our ISO 9001 quality management system works and helping keep compliance records up to date.
Handling sensitive and confidential information appropriately, in line with GDPR and company policy
Order processing, ERP and invoicing:
Learning to sign in and process supplier and purchase orders on our Odoo ERP system.
Learning to match purchase orders, delivery notes and supplier invoices, and how to flag discrepancies.
Building up order records on the ERP system and tracking orders from receipt through to fulfilment and invoicing.
Gaining exposure to basic stock and inventory record-keeping.
Order preparation, packing and shipping:
Learning to prepare customer orders for dispatch — picking, packing and labelling correctly.
Learning how to book shipments with couriers/freight providers, including the paperwork involved.
Helping track outbound shipments and learning how to resolve delivery issues.
Learning best practice for packing sensitive electronic components safely for transit.
Keeping despatch records on the ERP system up to date as you gain confidence.
Training Outcome:Become a vital member of our team, possible routes to specialising in procurement or routes into Office Manager depending on skills and ambitions. Depends on person’s strengths and preferences.Employer Description:Zikodrive are a small Design and Manufacturing Electronic Engineering company based in Mytholmroyd. With over ten years in the field, we design and make motor controllers that span across a range of industries including industrial, pumps, OEMs and more.Working Hours :Monday to Friday 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Team working,Willingness to learn,Interest in Business Admin,Willingness to get involved,Reliable,Time Management,Confidentiality....Read more...
A well-established events and festivals production company in London is looking for a Senior Production Manager to lead its production department. This is a hybrid role with regular on-site delivery across the UK.Here's what you'll be doing:Leading the planning and delivery of festivals, outdoor events and large-scale productions from concept through to wrapManaging a team of Production Managers and Coordinators, allocating projects based on workload and individual strengthsOverseeing production schedules, site layouts, licensing and safety documentation across all live projectsWorking directly with clients on key accounts, attending planning meetings and managing expectations throughout the project lifecycleReviewing risk assessments, ESMPs and operational plans to maintain high safety and compliance standardsProviding on-site leadership for major events, coordinating between production, operations and health and safety teamsDriving improvements to internal production systems, templates and supplier processesMonitoring project budgets, tracking profitability and supporting the team with financial reportingLeading post-event debriefs and feeding learnings back into future planningHere are the skills you'll need:Significant experience delivering festivals or large-scale outdoor events in a senior production capacityProven ability to manage and develop production teams across multiple concurrent projectsStrong supplier and contractor management, including procurement, negotiation and dispute resolutionConfident with production planning tools, CAD software and Microsoft OfficeSolid understanding of health and safety regulations, SAG processes and event licensingFinancial literacy with experience managing six-figure project budgetsClear, direct communication style suited to client-facing work and internal team leadershipKey perks and benefits:Hybrid working with a mix of office, remote and on-site daysLead role shaping the production output of a respected events businessVaried project portfolio spanning festivals, placemaking and experiential eventsDirect involvement in creative and strategic decisions, not just executionSupportive team culture with genuine opportunities to develop junior talentWhy pursue a career in events production?Events production sits at the intersection of logistics, creativity and live performance. Few industries let you build something from a blank field and watch thousands of people experience it days later. Senior roles in this space come with real autonomy, the chance to shape how projects are run, and the satisfaction of seeing your planning come together in real time. The UK festival and events sector continues to grow, and experienced production leaders are in high demand.....Read more...
The successful candidate will be expected to demonstrate a willingness to learn, develop professionally and take increasing responsibility throughout the apprenticeship.
Key Responsibilities:
Assist the SHEQ team with promoting a positive health, safety and environmental culture across the business.
Accompany SHEQ Managers on-site inspections, audits and safety visits.
Learn how to identify workplace hazards and report findings appropriately.
Support the completion of risk assessments, inspections and monitoring activities.
Assist with recording accidents, incidents and near misses, ensuring accurate documentation is maintained.
Help monitor the completion of corrective actions following inspections and audits.
Support the maintenance of SHEQ records, reports and compliance documentation.
Assist with producing SHEQ performance reports and analysing data trends.
Support the delivery of toolbox talks, inductions and safety communications.
Develop an understanding of relevant Health & Safety, Environmental and Quality legislation.
Build knowledge of company policies, procedures and safe systems of work.
Attend operational meetings and site visits to gain practical experience.
Work closely with managers and employees to encourage safe working practices.
Complete all apprenticeship assignments and attend training provider sessions as required.
Take responsibility for personal development, applying learning within the workplace.
Training:During your apprenticeship you will undergo remote learning through live webinars, forums, one to ones with a dedicated learning coach. You will receive constant feedback and coaching through RHG’s team of experienced learning coaches. You will gain the Level 3 Safety Health and Environment Technician Standard qualification, an IOSH approved Accident Investigation Certificate. You will be eligible to apply to the Institute of Occupational Safety and Health (IOSH) for Tech IOSH status on successful completion of your programme.Training Outcome:SHEQ Advisor and then on to SHEQ Manager.Employer Description:DGP PLC is a family-owned business with over 35 years of experience, built on strong values that continue to shape who we are today. We are now a leading provider of construction logistics, security and support services, delivering complex and highly regulated projects across the UK.
We’re committed to achieving high-quality outcomes for our clients while creating a supportive, inclusive and collaborative environment where our people can grow and thrive. Wellbeing and development are central to how we work, ensuring employees feel valued, supported and able to progress in their careers.
At DGP, we take ownership, follow through on our commitments, and challenge constructively. We believe in doing the right thing, even when it’s not easy, and in caring about how we work with others, not just what we deliver.Working Hours :Monday to Friday 0830-1730 with 30 mins unpaid lunch each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental....Read more...
Are you ready to take your career to the next level in the dynamic world of B2B PR? The Opportunity Hub UK is recruiting for an exciting role as an Account Manager in central London, just a 10-minute walk from London Bridge. This well-established agency, located in central London a 10-minute walk from London Bridge, excels in providing tailored PR services across a variety of sectors, including B2B, logistics, transport, tech, and fintech. Committed to fostering a collaborative and creative workspace, they are a Living Wage employer and a Climate Positive Workforce.Job Overview:The Account Manager will manage a portfolio of clients' PR accounts, providing advanced counsel with minimal oversight. This role involves creating engaging content, developing strategic counsel, and building relationships with clients and key media contacts. The ideal candidate will have 2+ years of experience in B2B PR and demonstrate strong leadership and organisational skills.Here's what you'll be doing:Manage a portfolio of clients' PR accounts with minimal oversight.Assist junior team members with managing client accounts as needed.Create engaging content, including copywriting and social media.Develop and deliver strategic counsel to clients.Provide commentators and product or company information to the media.Build relationships with existing and new clients.Build relationships with key media contacts.Generate and lead press campaigns, creative projects, and PR solutions.Deal with the media, including speaking to journalists.Analyse PR coverage and provide written reports.Communicate effectively with a range of stakeholders.Check the work of junior team members and provide constructive feedback.Here are the skills you'll need:2+ years of experience in PR: Solid foundation in PR principles and practices.Passion for the B2B sector: Genuine enthusiasm for the industries you'll represent.Commercial Insight: Understand clients' business activities, key issues, and competitive advantages.Strategic Thinking: Identify additional opportunities for delivering client messages outside standard formats.Creative Thinking: Participate in brainstorming sessions and explore different avenues for clients.Time Management: Manage your workload, set and meet deadlines, and coach junior staff.Copywriting: Communicate key messages effectively in concise, relevant copy.Presentation Skills: Present ideas and proposals articulately to clients.Trouble Shooting: Demonstrate leadership and initiative in resolving client issues.Here are the benefits of this job:Salary £35,000 - £45,000 DOEOffice based Monday – Thursday and work from home on Fridays.Annual paid holiday break between Christmas and New Year outside of annual leave.Training through Meantime Academy powered by the PRCA.On-the-job trainingCIPR membershipPension (Nest)Wellness appErgonomic desksShowers and bike storageClimate positive workforce - we offset your carbon footprint by planting trees.Rewards and perks - from Air Miles, fitness passes, gift cards, Amazon and ASOS rewards to discounts on major brands and free access to health appsEmployee assistance programme - mental health support including issues surrounding work, relationships, and finances.24/7 access to a registered, UK-based GP from anywhere in the world.Life assuranceWork Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Why Pursue a Career in B2B PR?The B2B PR sector offers endless opportunities to combine your passion for strategic communication with creative projects. As a Senior Account Executive, you will play a crucial role in shaping public perception and enhancing the success of diverse initiatives. Join this leading agency and embark on a rewarding career where creativity meets strategic communication.....Read more...
My Client is looking for a Multi Skilled Engineer.
Join a global food manufacturing leader where you'll work with highly automated production equipment in a fast-paced, engineering-led environment. You'll receive ongoing training and technical development, gain exposure to SAP, SCADA and PLC-controlled systems, and have genuine opportunities to enhance your electrical and automation skills. With continued investment in the engineering function and a strong focus on reliability, continuous improvement and engineering excellence, this is an excellent opportunity to build a long-term career with clear progression opportunities.
Why Is the Role Available?
Due to continued investment in the engineering team, the business is expanding maintenance capability to improve site reliability, reduce downtime and support a 24/7 manufacturing operation.
What We're Looking For
Electrical or Multi-Skilled Maintenance Engineer
You'll ideally have:
Strong electrical fault-finding skills
PLC fault-finding experience
Reactive maintenance experience
Ability to independently diagnose and resolve breakdowns
Experience within automated manufacturing environments
Essential Requirements
NVQ Level 3, City & Guilds, HNC or equivalent in Engineering
3+ years' maintenance engineering experience
Electrical and mechanical maintenance knowledge
Planned and reactive maintenance experience
Fault-finding and breakdown repair expertise
Experience working with automated machinery
CMMS experience
Strong health & safety awareness
Ability to work rotating days and nights
Desirable Experience
Food Manufacturing or FMCG
SAP and/or SCADA
GMP and Food Safety standards
LOTO procedures
Permit to Work systems
Root Cause Analysis (5 Why, 5W1H)
Contractor management
Industries Considered
Ideal
Food Manufacturing
FMCG
Also Suitable
Packaging
Beverage
Pharmaceutical
Automated Warehousing
Logistics Automation
Process Manufacturing
Heavy Industry
General Manufacturing
Ex-Forces Encouraged to Apply
The Engineering Manager comes from a military background and values engineering capability, attitude and problem-solving skills over direct industry experience. Candidates with strong maintenance, fault-finding and preventative maintenance experience are encouraged to apply.
Environment
You'll be working in a highly automated, fast-paced food manufacturing facility focused on:
Asset reliability
Downtime reduction
Continuous improvement
Health & Safety
GMP and Food Safety compliance
Equipment You'll Work On
Experience with any of the following would be advantageous:
Automated production lines
PLC-controlled machinery
Conveyors
Packaging equipment
Motors and gearboxes
Pumps and valves
Pneumatic and hydraulic systems
VSDs, sensors and instrumentation
A fantastic opportunity for an electrically biased maintenance engineer looking to develop automation skills, work with advanced manufacturing technology and build a long-term career with a leading global business. Get in touch to register your interest.
....Read more...
AA Euro Group is currently seeking an experienced Senior Construction Manager to join a leading civils and groundworks subcontractor delivering a major UK infrastructure project. This is a long-term opportunity for a highly motivated construction professional with a proven track record of successfully managing large-scale civil engineering and groundworks packages within complex infrastructure environments.Working closely with the Project Director and senior leadership team, you will take responsibility for the safe, efficient, and profitable delivery of multiple workstreams, ensuring the highest standards of quality, programme performance, and client satisfaction.Key Responsibilities
Lead the planning, coordination, and delivery of major civils and groundworks packages from commencement through to completion.Manage site teams including Construction Managers, Site Managers, Engineers, Supervisors, and subcontractors.Ensure works are delivered safely in accordance with company policies, client requirements, and all relevant health and safety legislation.Drive programme performance, identifying risks and implementing mitigation strategies to maintain project milestones.Monitor productivity, labour, plant, and material resources to maximise operational efficiency.Oversee quality assurance processes, ensuring works are completed to specification and industry standards.Build and maintain strong working relationships with the main contractor, client representatives, designers, and key stakeholders.Chair and attend progress meetings, reporting on programme, commercial performance, risks, and opportunities.Work collaboratively with commercial teams to manage budgets, change control, subcontractor performance, and cost forecasting.Support procurement and logistics planning to ensure timely delivery of resources.Mentor and develop site management teams, promoting continuous improvement and best practice.Ensure all project documentation, reporting, and compliance records are maintained accurately.
Candidate Requirements
Degree or equivalent qualification in Civil Engineering, Construction Management, or a related discipline.Extensive experience managing major civils and groundworks projects for leading subcontractors.Proven track record delivering large-scale infrastructure projects such as highways, rail, energy, aviation, utilities, or major earthworks.Strong leadership skills with experience managing multidisciplinary construction teams.Excellent understanding of construction methodologies, sequencing, temporary works, and groundworks operations.Strong commercial awareness with the ability to balance programme, quality, and cost objectives.Excellent communication and stakeholder management skills.Ability to thrive in a fast-paced, technically challenging project environment.Competent in project reporting and planning software.SMSTS, CSCS (Black Card or equivalent), and First Aid certification.Full UK driving licence.
Desirable Experience
Experience working on nationally significant infrastructure projects.Knowledge of NEC contracts.Temporary Works Coordinator qualification.Experience working within highly regulated construction environments.
What's on Offer
Long-term CIS contract with excellent earning potential.Opportunity to work on one of the UK's flagship infrastructure projects.Stable pipeline of work with a well-established civils and groundworks contractor.Collaborative and professional working environment.Career-enhancing experience on a landmark project.Competitive day rate, dependent on experience.
INDUK....Read more...
TWC HOME GROUPCustomer Service CoordinatorJoin the team keeping our customers informed, reassured and looked afterReports to: Operations ManagerDepartment: Installation OfficeHours: Monday–Friday, 8:00am–4:00pmLocation: Headlands Grove Trading Estate, SN2 7JQSalary & Package: £25,000 per annum + holidays. Full training provided.About the RoleTWC Home Group is looking for a Customer Service Coordinator to be the friendly, organised voice our customers rely on — from the moment their installation is booked, right through to aftercare. You'll be the central point of contact between our customers, installers, service engineers and office team, making sure every job runs smoothly and every customer feels well looked after.What You'll Be DoingCustomer Communication
Call customers ahead of installation to talk them through what will happen on the day.Explain arrival times, site preparation and what to expect.Answer questions and keep customers reassured throughout.
Aftercare
Call customers after installation to check they're happy.Log any concerns and arrange prompt follow-up.Encourage happy customers to leave a review.
Service & Remedial Management
Take service calls and work out what's needed to put things right.Raise service reports and order any parts required.Track remedial jobs through to completion.
Scheduling & Logistics
Manage service engineers' diaries and book appointments efficiently.Confirm and rearrange appointments as needed.Make sure engineers have everything they need before heading out.
Reception & Office Support
Answer incoming calls and direct them to the right person.Take accurate messages and monitor the inbox.Support the Installation Office with day-to-day admin.Help keep schedules and customer records up to date.
What We're Looking ForEssential
A friendly, professional telephone manner.Strong organisational skills and attention to detail.Comfortable multitasking in a busy office.Good computer literacy.A calm, problem-solving approach.Previous customer service experience.
Desirable
Experience in windows, doors or home improvements.Experience scheduling engineers or installation teams.Understanding of warranty or remedial processes.Experience using a CRM system.
Interested in joining TWC Home Group?Apply now with your latest CV INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Stores & Warehouse Operative CO Home Improvements Competitive Salary Leyland Full time Mon-FriBenefits:25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Personal development programmes through courses and training | Free parking About us:CO Home Improvements are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service. About the Role:You will support the day-to-day operation of the stores/ warehouse at our Leyland site, with occasional travel to our Kendal site as required. The role is responsible for managing the complete flow of stock and products, from receiving deliveries through to ensuring materials are stored safely, accurately and prepared for our installation teams. Our product range includes windows, doors, bifold doors and conservatory roofing components. You will ensure materials for ongoing projects are readily available, well organised and efficiently managed. The role also involves occasional deliveries of bifold doors and other products using the company van, while supporting the Contracts Manager with all aspects of logistics, stores management and stock control.
Assist with receiving deliveries, ensuring all products arrive complete, undamaged and in accordance with delivery documentation.Book stock into the system accurately and maintain up-to-date inventory records.Investigate missing, damaged or delayed deliveries, resolve discrepancies promptly and arrange returns where incorrect items are received.Maintain appropriate stock levels of materials and products to ensure installation teams can complete work without delay.Organise and maintain the stores and warehouse to ensure products are stored safely, clearly identified and easily accessible.Prepare, pick and load materials and products for installation teams in line with daily work schedules.Carry out deliveries of bifold doors and other products using the company van when required.Undertake any other reasonable duties consistent with the requirements of the role.
What we are looking for:
Experience in a stores or warehouse role is desirableOrganised, reliable and attentive to detailComfortable with stock control systems and Microsoft OfficeAble to work independently and as part of a teamConfident handling stock safely and following health and safety proceduresA forklift licence, window and door industry knowledge, or warehousing qualification would be an advantage—but training can be providedFull UK driving licence and flexibility to travel occasionally
If the above sounds like you, we would like to hear from you!How to apply:Ready to start your career with us? Apply with your updated CV. INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Main responsibilities will include:
Provide administrative support to the Group EA & Office Manager, with routine daily tasks and business administration
Assist with calendar management, including scheduling meetings, resolving diary clashes, preparing meeting information and helping ensure follow-up actions are tracked
Support email-related administration by helping prepare draft communications, organising follow-up actions and maintaining trackers
Book travel arrangements including flights, trains, taxis, accommodation and related itineraries
Arrange meeting rooms, refreshments, visitor access and required materials for internal and external meetings
Support the preparation of agendas, meeting notes, action trackers and follow-up reminders
Help prepare documents, reports, presentations and slide decks using Microsoft Office
Maintain accurate records, files, trackers and administrative documents, ensuring information is handled confidentially and appropriately
Assist with office management administration across Milton Keynes, London and the future Midlands office
Order office supplies, stationery, refreshments and other items required for the smooth running of the offices
Support basic facilities coordination, including reporting maintenance issues, liaising with suppliers and helping track office requirements
Assist with health and safety administration, including maintaining records, supporting office checks and escalating issues where required
Support venue sourcing, logistics, invitations, materials, travel and on-the-day coordination for company meetings and events
Liaise professionally with internal colleagues, external visitors, suppliers, venues and service providers
Help improve administrative processes by identifying more efficient ways of organising routine tasks, records and communications
Support ad hoc administration and project tasks as required, adapting to changing business priorities. Please note: The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early
Training:Training with Milton Keynes College. Ongoing training, support and development with the employer. Business Administrator Level 3.Training Outcome:A permanent position may be on offer upon successful completion of the Apprenticeship.Employer Description:With a company-wide ambition to outshine for our customers and partners, we are committed to continually raising the bar in how we work and what we deliver. Eclipse Power is a proud market leader in the UK energy sector, providing expert grid consultancy and delivering private network and microgrid solutions, as well as operating as an OFGEM licensed Independent Distribution Network Operator (IDNO).
We offer specialised technical expertise at every stage of the customer journey, from advice and support on initial project viability, to design through to adoption and maintenance and everything in between. Our strong reputation, skilled workforce, innovative digital technology, and established industry regulatory relationships underpin the service we provide, and we are passionate and committed to delivering safe, reliable and high-quality solutions for our customers and partners.
Our people are our most important asset. Rather than traditional company values, we have personalities, reflecting our belief that how we work and what we do truly matters. With a diverse talent pool, we benefit from many different ways of thinking. Our people have a strong work ethic, care for one another, and make sure we have some fun along the way.Working Hours :Monday - Thursday 8.30am - 5.00pm and Friday's 8.30am - 4.00pm.Skills: Organised,Multitasking,Written & verbal comms,Professional & friendly,Attention to detail,Eager to learn,Handles confidential data,Proactive & takes ownership,Time management,Microsoft Office skills,Reliable & punctual....Read more...
Job Title: Finance AssistantLocation: CorbyPay Rate: £14.36 to £21.54 per hourWorking Hours: Monday to Friday - standard working hours availableExperience: Previous experience in a similar type of role is requiredLooking for a new role with excellent pay, regular hours and genuine opportunities to secure a permanent position?Nexus People are currently recruiting a Finance Assistant to join our client's busy logistics operation in Corby. Whether you're looking for long-term work or your next career opportunity, this could be the perfect role for you.What's in it for you?Competitive pay rates of £14.36 to £21.54 per hourImmediate starts availableWeekly pay every FridayOvertime available to increase your earningsRegular, ongoing workFull training provided - no previous experience requiredExcellent temp-to-perm opportunitiesModern warehouse with excellent facilitiesSubsidised on-site canteen with hot food and drinksVending machines and refreshment facilitiesComfortable break areas with pool tables, table tennis and dart boardsFree EV charging on siteFriendly, supportive team environmentThe RoleAs a Finance Assistant, you will be reporting in to the Finance Manager and your duties will include:Raise and post journals including inter-departmental cross chargingRaise Sales invoicesReconcile balance sheet accountsCreate and maintain spreadsheets for data capture purposesAdhoc work within the finance department as requireAbout YouPrevious experience in a warehouse/distribution environment is beneficial but not essential, as full training will be provided.To be considered for this role, you must:Be able to demonstrate previous relevant experience in a similar roleBe inquisitive, proactive with a passion for learningBe able to work under pressure whilst maintaining high standardsHave excellent PC skills with good spreadsheet knowledgeBe self-motivated with the desire to be involved in all aspects of the finance departments workHave good communication skills as regular inter-departmental contact will be requiredConfidentiality and discretion are essentialHave A levels or equivalentIdeally be studying AAT or be qualified by experienceApplicants must be UK residents, as we are unable to provide visa sponsorship.Nexus People is proud to be an Armed Forces-friendly employer and welcomes applications from veterans, Reservists, service leavers, military spouses and partners, and Cadet Force Adult Volunteers.Apply TodayIf you're ready to join a fantastic team, earn great rates of pay and start work quickly, and you have the right level of experience and skill, we'd love to hear from you.Apply online today and one of our Recruitment Specialists will be in touch as soon as possible to discuss the role and help you through the next steps.....Read more...
Job Title: People AssistantLocation: CorbyPay Rate: £15.43 to £23.15 per hourWorking Hours: Monday to Friday - standard working hours availableExperience: Previous experience in a similar type of role is requiredLooking for a new role with excellent pay, regular hours and genuine opportunities to secure a permanent position?Nexus People are currently recruiting a People Assistant to join our client's busy logistics operation in Corby. Whether you're looking for long-term work or your next career opportunity, this could be the perfect role for you.What's in it for you?Competitive pay rates of £14.36 to £21.54 per hourImmediate starts availableWeekly pay every FridayOvertime available to increase your earningsRegular, ongoing workFull training provided - no previous experience requiredExcellent temp-to-perm opportunitiesModern warehouse with excellent facilitiesSubsidised on-site canteen with hot food and drinksVending machines and refreshment facilitiesComfortable break areasFriendly, supportive team environmentThe RoleReporting ultimately to the People Manager, the overall purpose of the role is to assist in the provision of an effective and efficient People service.To be considered for this role you must: Champion Wellbeing, Diversity and Inclusion, Social Value, Community, & engagement agendasSupporting managers with the use of the Oracle and Kronos systemsCommunicating effectively daily with internal and external customersBuilding and maintaining relationships with colleagues from other departmentsMaintaining departments reportsSupport the hiring managers with onboarding for their teams and the induction processSupport the management team with Investigation, Disciplinary & Absence Management casesContributing towards the improvement of processes/methods of operating practises within the departmentUndertake such duties as may be reasonably required for the effective operation of the People functionMaintain the highest level of data integrity by handling all colleague and company information with sensitivity and absolute confidentiality and ensure the adherence of GDPR regulationsAbout YouTo be considered for this role, you must have some previous knowledge or transferrable skills. You: Must have a flexible and adaptable approach to demands and changes in work activityMust be confident, self-motivated, organised, and able to work on your own initiative and under pressureWill have a willingness to learn and take ownership for personal developmentWill have a great attention to detail and can accurately input and interpret dataMust be an effective communicator with the ability to build and maintain relationships at all levelsMust be an effective time planner with the ability to balance workloads and work to deadlinesBe PC literate - this is essentialApplicants must be UK residents, as we are unable to provide visa sponsorship.Nexus People is proud to be an Armed Forces-friendly employer and welcomes applications from veterans, Reservists, service leavers, military spouses and partners, and Cadet Force Adult Volunteers.Apply TodayIf you're ready to join a fantastic team, earn great rates of pay and start work quickly, and you have the right level of experience and skill, we'd love to hear from you.Apply online today and one of our Recruitment Specialists will be in touch as soon as possible to discuss the role and help you through the next steps.....Read more...
Are you ready to advance your PR career in a dynamic and innovative environment? The Opportunity Hub UK is seeking a Senior Account Executive for a leading PR agency known for delivering best-in-class solutions.Company Overview:This well-established agency, located in central London a 10-minute walk from London Bridge, excels in providing tailored PR services across a variety of sectors, including B2B, logistics, transport, tech, and fintech. Committed to fostering a collaborative and creative workspace, they are a Living Wage employer and a Climate Positive Workforce.Job Overview:As a Senior Account Executive, you will independently manage a portfolio of client PR accounts, create engaging content, and build strategic relationships with media contacts. Your role is crucial in developing and executing innovative PR campaigns that enhance client visibility and success.Here's what you'll be doing:Manage a portfolio of clients' PR accounts with minimal oversight from your line manager/senior team.Create engaging content – copywriting and social media.Develop and deliver strategic counsel to clients to aid their PR and wider marketing campaigns.Provide commentators and product or company information to the media (newspapers, magazines, radio, television, and online news sites)Build relationships with existing and new clients.Build relationships with key media contacts.Manage and document all client PR activity using relevant systems and processes (e.g. Trello)Generate press campaigns, creative projects, and PR solutions while briefing the client and keeping them informed.Analyse PR coverage and provide written reports.Communicate effectively with a range of stakeholders.Here are the skills you'll need:1-2 years of experience in PR: Solid foundation in PR principles and practicesPassion for the B2B sector: Genuine enthusiasm for the industries you'll represent.Strong communication: Confidently interact with clients, journalists, and colleagues.Media savvy: Understand the media landscape and possess strong media contacts.Organisational skills: Juggle multiple projects effectively and adhere to deadlines.Writing prowess: Craft clear, concise, and engaging written contentAttention to detail: Ensure accuracy and professionalism in all tasks.Digital literacy: Proficient in Microsoft Office, Dropbox, Google Suite, and social media platformsTeam player: Collaborate effectively with colleagues and clients to achieve shared goals.Here are the benefits of this job:Salary £28,000 - £38,000 DOEOffice based Monday – Thursday and work from home on Fridays.Annual paid holiday break between Christmas and New Year outside of annual leave.Training through Meantime Academy powered by the PRCA.On-the-job trainingCIPR membershipPension (Nest)Wellness appErgonomic desksShowers and bike storageClimate positive workforce - we offset your carbon footprint by planting trees.Rewards and perks - from Air Miles, fitness passes, gift cards, Amazon and ASOS rewards to discounts on major brands and free access to health appsEmployee assistance programme - mental health support including issues surrounding work, relationships, and finances.24/7 access to a registered, UK-based GP from anywhere in the world.Life assuranceWork permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Why Pursue a Career in B2B PR?The B2B PR sector offers endless opportunities to combine your passion for strategic communication with creative projects. As a Senior Account Executive, you will play a crucial role in shaping public perception and enhancing the success of diverse initiatives. Join this leading agency and embark on a rewarding career where creativity meets strategic communication.....Read more...
About the Role:
We’re looking for an enthusiastic and organised Operations Assistant to join the Answer Digital team on a Business Administration Level 3 Apprenticeship. This is a brilliant opportunity to build real, hands-on experience across a range of business functions, from keeping the office running smoothly to supporting how we hire, manage, and develop our people
You’ll be embedded in our Operations Team and work closely with colleagues across Resource Management, Talent Acquisition, Finance, and People & Culture. No two days will be the same, and you’ll leave the apprenticeship with a broad foundation, and a clear understanding of how a growing digital consultancy operates
What You’ll Be Doing:
In this role, you won't rotate through departments. You'll be actively contributing to all at once. From day one, your week will naturally span all four areas, giving you a rich, varied experience that reflects how a real operations function works
Office Management:
You’ll work alongside our Office Manager to help keep our office running smoothly, a welcoming, well-organised, and fully operational space for the team
Supporting with day-to-day office queries, visitors, and supplier coordination
Helping manage office supplies, equipment, and facilities to keep things running smoothly
Coordinating meeting room bookings, office events, and team socials
Supporting health & safety compliance and maintaining a tidy, organised environment
Liaising with building management and external contractors
Handling incoming post, deliveries, and general administration
Resource Management:
You’ll support the team responsible for matching our consultants to client projects, helping us deploy the right people in the right places
Maintaining and updating our resource management system with current project and consultant data
Assisting with scheduling and tracking consultant availability and bookings
Preparing reports and summaries to support resource planning meetings
Flagging capacity gaps or changes to the Resource Management team
Supporting the coordination of bench activity and internal project allocations
Talent Acquisition:
You’ll get a real insight into how we attract and hire great people at Answer Digital
Coordinating interview scheduling between candidates and hiring managers
Managing job posting administration across our ATS and job boards
Supporting candidate communications and ensuring a great experience throughout the process
Maintaining accurate and up-to-date records in our recruitment systems
People & Culture:
You’ll play a part in making Answer Digital a great place to work
Supporting onboarding administration for new starters, from contracts to day-one logistics
Maintaining accurate employee records in our HR systems
Assisting with the coordination of learning & development activity
Supporting engagement initiatives, surveys, and internal communications
Training:
Business Administrator Level 3
Systems & tools - training on the platforms used across each function: resource management system, applicant tracking system and HR platform
On-the-job learning - structured exposure across Operations, Talent Acquisition, Finance, and People & Culture, with experienced colleagues guiding day-to-day tasks
Dedicated line manager support - regular 1-2-1s, goal setting, and progress reviews aligned to the apprenticeship Knowledge, Skills and Behaviours (KSBs)
Dedicated Learning Time - protected time each week to complete apprenticeship learning with the training provider, including study, assignments, and portfolio building
Induction - covering Answer Digital's ways of working, tools, culture, and health & safety. Data Security and Awareness Training
Training Outcome:To continue progressing their career at Answer Digital in the Operations Team.Employer Description:Answer Digital is a highly successful digital transformation consultancy headquartered in Leeds. We’re a company on a fast growth trajectory with a reputation of delivering large-scale, operational critical solutions.
People are at the heart of everything we do - so much so we’re owned by our people. It sets us apart from most digital businesses you’ll meet and defines our culture and values. Our people are invested in everything we do, because we are invested in them.
Don't believe us? Well check out our glassdoor and here what our people have to sayWorking Hours :Monday to Friday, working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Proactive and Eager to Learn,Microsoft Packages,Google Workspace,Friendly and Approachable,Confidentiality....Read more...
About the Role:
We’re looking for an enthusiastic and organised Operations Assistant to join the Answer Digital team on a Business Administration Level 3 Apprenticeship. This is a brilliant opportunity to build real, hands-on experience across a range of business functions, from keeping the office running smoothly to supporting how we hire, manage, and develop our people
You’ll be embedded in our Operations Team and work closely with colleagues across Resource Management, Talent Acquisition, Finance, and People & Culture. No two days will be the same, and you’ll leave the apprenticeship with a broad foundation, and a clear understanding of how a growing digital consultancy operates
What You’ll Be Doing:
In this role, you won't rotate through departments. You'll be actively contributing to all at once. From day one, your week will naturally span all four areas, giving you a rich, varied experience that reflects how a real operations function works
Office Management:
You’ll work alongside our Office Manager to help keep our office running smoothly, a welcoming, well-organised, and fully operational space for the team
Supporting with day-to-day office queries, visitors, and supplier coordination
Helping manage office supplies, equipment, and facilities to keep things running smoothly
Coordinating meeting room bookings, office events, and team socials
Supporting health & safety compliance and maintaining a tidy, organised environment
Liaising with building management and external contractors
Handling incoming post, deliveries, and general administration
Resource Management:
You’ll support the team responsible for matching our consultants to client projects, helping us deploy the right people in the right places
Maintaining and updating our resource management system with current project and consultant data
Assisting with scheduling and tracking consultant availability and bookings
Preparing reports and summaries to support resource planning meetings
Flagging capacity gaps or changes to the Resource Management team
Supporting the coordination of bench activity and internal project allocations
Talent Acquisition:
You’ll get a real insight into how we attract and hire great people at Answer Digital
Coordinating interview scheduling between candidates and hiring managers
Managing job posting administration across our ATS and job boards
Supporting candidate communications and ensuring a great experience throughout the process
Maintaining accurate and up-to-date records in our recruitment systems
People & Culture:
You’ll play a part in making Answer Digital a great place to work
Supporting onboarding administration for new starters, from contracts to day-one logistics
Maintaining accurate employee records in our HR systems
Assisting with the coordination of learning & development activity
Supporting engagement initiatives, surveys, and internal communications
Training:
Business Administrator Level 3
Systems & tools - training on the platforms used across each function: resource management system, applicant tracking system and HR platform
On-the-job learning - structured exposure across Operations, Talent Acquisition, Finance, and People & Culture, with experienced colleagues guiding day-to-day tasks
Dedicated line manager support - regular 1-2-1s, goal setting, and progress reviews aligned to the apprenticeship Knowledge, Skills and Behaviours (KSBs)
Dedicated Learning Time - protected time each week to complete apprenticeship learning with the training provider, including study, assignments, and portfolio building
Induction - covering Answer Digital's ways of working, tools, culture, and health & safety. Data Security and Awareness Training
Training Outcome:To continue progressing their career at Answer Digital in the Operations Team.Employer Description:Answer Digital is a highly successful digital transformation consultancy headquartered in Leeds. We’re a company on a fast growth trajectory with a reputation of delivering large-scale, operational critical solutions.
People are at the heart of everything we do - so much so we’re owned by our people. It sets us apart from most digital businesses you’ll meet and defines our culture and values. Our people are invested in everything we do, because we are invested in them.
Don't believe us? Well check out our glassdoor and here what our people have to sayWorking Hours :Monday to Friday, working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Proactive and Eager to Learn,Microsoft Packages,Google Workspace,Friendly and Approachable,Confidentiality....Read more...
Rapid Response Solutions are looking for an organised and proactive Compliance Administrator to join their growing team. This is an excellent opportunity for someone who enjoys variety, thrives in a fast-paced environment and takes pride in keeping things organised and compliant.Working alongside our Compliance Manager, you'll play a key role in supporting the business with administration across vehicle compliance, health and safety, accreditations, audits and day-to-day office operations.If you're dependable, accountable, resourceful, adaptable and passionate about doing a great job, we'd love to hear from you.As Compliance Administrator, you'll help ensure our compliance systems, records and documentation are maintained to the highest standard while providing administrative support across several departments.No two days are the same, and you'll be working closely with colleagues across Transport, Projects and Finance to ensure our operations remain compliant and efficient. As well as general administration tasks you will also
Answer incoming telephone calls and direct enquiries appropriately.Assist with booking vehicles, trailers and plant for servicing, inspections and maintenance.Ensure tachograph infringement documentation is signed by drivers and correctly filed.Assist with insurance claims administration.Complete supplier questionnaires and pre-qualification documentation.Assist with driving licence and employee health checks.Support routine fire safety compliance checks.Monitor and replenish first aid and spill kits.Assist in administering the company access control and fob system.Liaise with Project and Transport teams where required.Maintain Integrated Management System (IMS) documentation and company procedures.Support customer accreditation portals and assist during external audits.Log and forward customer complaints and assist in maintaining the PIAR system.
We're looking for someone who is:
Highly organised with excellent attention to detail.Confident using Microsoft Office (Word, Excel and Outlook).Comfortable working with multiple systems (experience with Simpro would be advantageous but not essential).Able to manage multiple priorities in a busy environment.A confident communicator with excellent written and verbal skills.Professional, reliable and trustworthy.Proactive with a willingness to learn.Able to work independently whilst also being a strong team player.
Desirable Experience
Previous administrative experience.Experience within transport, logistics, engineering, construction or compliance environments.Knowledge of vehicle compliance, health and safety or ISO management systems would be an advantage, although full training will be provided.
Everything we do is built around our core values:
Dependable - We do what we say we'll do.Accountable - We take ownership and deliver results.Resourceful - We find solutions and continually improve.Adaptable - We embrace change and new challenges.Passionate - We care about our customers, our colleagues and the quality of our work.
What We Offer
Competitive salary of £26,520 per annumCompany pensionGroup Life Cover21 days annual leave plus Bank HolidaysTraining and development opportunitiesA supportive and friendly working environmentOpportunities to grow within a successful and expanding business
If you're looking for a varied administration role where you'll make a real contribution to keeping our business compliant and operating efficiently, we'd love to hear from you.At Rapid Response Solutions Ltd, our vision is to be a trusted strategic partner, delivering responsive, reliable and value-driven solutions that simplify complexity, optimise cost efficiency and create lasting success for our customers.Apply today and become part of the Rapid Response Solutions team.....Read more...
As an Apprentice 360 Recruitment Consultant at DriveStaff Recruitment Ltd, you will receive direct 1-1 training and mentoring from the Founder & Director, giving you a unique opportunity to learn recruitment the right way from the very top of the business. You will be trained across the complete recruitment cycle and gradually take responsibility for your own candidates, vacancies and client relationships.
This is a hands-on role within a fast-growing, ambitious recruitment business, where you will have the opportunity to learn quickly, take on responsibility early, and grow alongside the company as it continues to expand.
Your duties will include:
Advertising vacancies across job boards, social media and candidate databases.
Searching for and identifying suitable candidates for temporary and permanent vacancies.
Contacting candidates by telephone, email, SMS and WhatsApp.
Screening candidates and conducting initial telephone interviews.
Understanding candidates' experience, qualifications, availability and employment requirements.
Registering and onboarding new candidates.
Obtaining and checking required documentation.
Supporting right-to-work and recruitment compliance processes.
Maintaining accurate candidate and client records on recruitment systems.
Matching suitable candidates to client vacancies.
Creating candidate profiles and presenting suitable candidates to clients.
Booking temporary workers onto assignments and confirming their working arrangements.
Maintaining regular communication with candidates throughout assignments.
Obtaining feedback from both candidates and clients.
Supporting payroll and timesheet administration where required.
Building relationships with existing clients and understanding their ongoing recruitment requirements.
Identifying new business opportunities.
Making outbound business development calls to prospective clients.
Following up leads and introducing DriveStaff's recruitment services.
Supporting client meetings and account reviews.
Developing your own client relationships as your experience grows.
Working towards agreed recruitment, candidate and business-development targets.
Maintaining high standards of candidate care, communication and compliance at all times.
The role will develop as the apprentice gains knowledge, confidence, and commercial awareness. The long-term objective is for the successful candidate to develop into a fully capable 360 Recruitment Consultant who can independently manage the entire recruitment process from winning new business through to sourcing, placing, and managing candidates.
This is a rare opportunity to join a rapidly growing recruitment company at an early stage, where your development will be directly supported by senior leadership, and your progression will be based on performance, attitude, and ambition.
You will receive structured apprenticeship training alongside practical, hands-on experience within a busy recruitment agency, including direct access to the Director and side-by-side training and mentoring from the Managing Director. For someone who is ambitious and willing to learn, there will be opportunities to progress into a fully-fledged Recruitment Consultant position and develop a long-term career within DriveStaff.Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Recruiter qualification which will help start your career and give you an insight into the businesses processes and procedures.
Our training is all completed remotely via teams with a development coach who will be available for support, and will arrange weekly/fortnightly meetings with you.
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours.
Training Outcome:This apprenticeship is intended to provide the successful candidate with a genuine long-term career within DriveStaff Recruitment Ltd.
Following successful completion of the Recruiter Level 3 Apprenticeship and satisfactory performance within the role, there will be the opportunity to progress into a permanent Recruitment Consultant position.
As DriveStaff continues to grow, further progression opportunities may include Senior Recruitment Consultant, Account Manager, Business Development Manager, Team Leader and wider executive-level positions. We are looking for individuals with the right mindset who are ambitious, driven and genuinely want to build a career — not just a job — with the goal of working their way up through the business into senior and executive leadership roles over time.
We want the successful apprentice to develop alongside the company, take full ownership of their own clients, candidate base and recruitment desk, and ultimately grow into a high-performing consultant who can progress as far as their ability, effort and results will take them.Employer Description:DriveStaff Recruitment Ltd is a growing specialist recruitment agency supplying temporary and permanent staff to businesses across the UK, with a strong focus on the logistics, driving and industrial sectors.
Founded with the aim of providing a more personal, reliable and compliance-focused approach to recruitment, DriveStaff works closely with both candidates and clients to build long-term relationships rather than simply filling vacancies.Working Hours :Monday - Friday, office based. 09.00 - 17:30, with 1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Good telephone manner,Confident speaking to people,Positive attitude,Professional,Reliable & punctual,Honest and accountable,Results driven,Manage multiple tasks....Read more...
Registered Manager – Care at Home - Highlands
You're good at this. You know it. The rota shifts at 6am and you've already got it covered. A carer calls in sick on a Friday, a care plan needs updating before the morning run, a commissioner is chasing a report. You handle it, because you always do.
The question is whether the service you're doing it for deserves that.
This one might.
A well-established care at home service based around 14 miles north of Inverness is looking for a Registered Manager to take the reins and grow something worth growing.
It's a live, operational service delivering around 700 hours of care per week across a wide rural geography, with a clear, realistic plan to grow sustainably beyond 1,000. A team of 26 care practitioners is in place, a Care Coordinator and Team Leads are alongside you, and the infrastructure to build properly is there.
What the service needs is someone who brings more than a job title. Someone who understands that lone workers operating across remote Highland communities need more than a rota, they need a manager who sees them, supports them and sets the standard consistently.
This is what a strong week in this role looks like.
Care plans that reflect people's lives as they are today, not six months ago. Compliance that stands up to scrutiny and means something operationally. Supervision that staff actually benefit from rather than just tick off. Commissioner relationships built on reliability and honest communication. A service that grows because the quality earns it.
The Highland setting is unique. The geography demands logistics thinking and independence of judgement. If you've managed care at home in a rural area before, you'll recognise it immediately. If you haven't, the relocation support on offer, including open discussion around housing and temporary accommodation during your transition, makes the move more achievable than you might think.
Sponsorship may also be available for the right candidate with strong care at home experience.
Who you'll be working with and what that looks like in practice.
The Operations Manager you'd report into has spent her career at the sharp end of care at home. Former Operations Director for one of the Highlands' largest providers, and someone who has grown the Dingwall branch herself since taking it on. She's not a figurehead, she's operationally fluent, well-connected with commissioners, and genuinely invested in the right person succeeding.
That means real support. Not a check-in once a month and left to it. If there's a development area you want to build, clinical specialism, quality improvement, workforce strategy, there's appetite to back that properly, with protected time and resource.
Decisions that sit within operational delivery are yours to make. Budget sign-off sits higher in the business, which is worth knowing upfront. But day-to-day, you run the service.
The culture here is straightforward. Standards matter. The team are treated well, genuinely, not just on paper. And the expectation is that you build something stable enough that the people above you aren't worried when they're not in the office. That's the benchmark.
By the end of year one, success looks like this: care hours growing steadily toward 1,000, a team that's properly supervised and retained, an inspection outcome that reflects the quality of the work, and a commissioner relationship built on consistency. Growth beyond the single branch is a realistic longer-term conversation for the right person, but that starts with making this one the service it should be.
What will help you succeed:
Several years working within care at home services — not just social care more broadly
Registered Manager experience or a clear, credible route to registration
Confidence managing compliance, inspections and stakeholder relationships
A full UK driving licence
Qualifications being sought:
SCQF Level 9 in a health, social work or related field
Leadership and Management at SCQF Level 10 (or a committed plan to complete it)
SVQ Level 4 in Health and Social Care — or readiness to move quickly toward it
A competitive salary is on offer, aligned to experience.
If your background is rooted in care at home and the Highlands feels like somewhere you could build a career, not just fill a vacancy, send your CV across. It doesn't need to be updated. A conversation costs nothing.
Or call Tim directly. He's the Principal Consultant working closely with this employer.
Employers Who Care
Recruitment Panda Ltd is acting as an Employment Agency in relation to this vacancy. We are committed to equal opportunities and welcome applications from all suitably qualified candidates regardless of race, sex, disability, religion, sexual orientation, or age. By submitting your application, you consent to Recruitment Panda Ltd processing your personal data in accordance with our Privacy Policy, a copy of which is available on request (or via the below link where this is viewed on www.recruitmentpanda.com). ....Read more...
Position Title: Retreat and Guest Relations ManagerSalary: Up to £44,000 per annum + BenefitsHours: Full time 40 hours per week, 5 days over 7 to include weekends and bank holidaysBased at Ampleforth Abbey YO62 4ENLine Manager: Head of Guest OperationsKey relationships: The Monastery Lead for HospitalityLine management of:
2 x Retreat Coordinators1 x Event CoordinatorVolunteers within Retreats & Events
About Ampleforth AbbeyAmpleforth Abbey is home to the UK’s largest Benedictine Monastic Community, rooted in the Rule of St Benedict, whose mission is to seek God through prayer and service, and to invite others to experience faith in action.Located in the Howardian Hills north of York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room.Ampleforth Abbey Trust is a registered charity, working alongside the Monastic Community to support its mission. With around 60 lay staff, the Trust delivers on a five-year strategy, “Choosing a Future Together”, to ensure a sustainable, faith-led future for the Abbey.Supporting the Monastic Community’s charism of Welcome and Hospitality, the Guest Relations Manager oversees, facilitates and delivers full-service support from an initial enquiry to the conclusion of a visit, providing excellent guest service for all retreatants, visitors, groups and for guests on tours and commercial events, while delivering on the aims of high occupancy, seamless coordination, excellent guest service and maximising revenue across all guest experiences.If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team Ampleforth Abbey is perfect for you!Core to this role is the delivery of a guest and hospitality experience commensurate with the aims of the Ampleforth Benedictine Community.The main responsibilities are as follows but are not limited to:-1. Guest Relations and Front of House for Ampleforth Abbey Trust
Provide a first point of Benedictine welcome to all guests, visitors and enquirers.Working closely with the Monastic Lead, manage and implement the annual programme of retreats.Work closely with the Monastic Community in the delivery of the retreat programme and a welcoming environment for all guests.Manage all guest bookings for retreat guests, group tours, day visitors, conferences and events.Oversee guest arrivals, check-in/check-out processes.Oversee the provision of a Benedictine welcome to all group and event visitors.Liaise and coordinate with other departments to ensure a smooth operational service to guests and visitors.Work with the Housekeeping Supervisor to ensure rooms are serviced on time and with the relevant personal requirements.Act as the senior point of escalation for guest complaints and service recovery, resolving issues swiftly and to the guest's satisfaction.Liaise and coordinate with the Marketing team and Monastic Community on the receiving of donations.
2. Team Leadership & Management
Set the standard, lead and motivate the Coordination team in the provision of a professional and excellent Benedictine guest experience.Liaise regularly with the Monastic Lead of Hospitality to ensure delivery of the Community’s aims.Liaise regularly with the Guest Operations Manager and other on site team members to ensure the smooth delivery of services for all guest bookings.Participate in all Ampleforth Abbey Trust team meetings appropriate to the Role of Guest Relations Manager.Lead regular team meetings for the management of the team’s workload and the delivery of efficient and proactive guest support services.Conduct regular performance reviews to develop the skills and personal development of the Coordination team members.Lead or arrange training for team members, appropriate to their role.Set clear performance targets for retreat and event bookings.Manage rotas and staffing levels and ensure appropriate cover including weekends and bank holidaysEnsure compliance in all aspects of Health and Safety, G.D.P.R. and Safeguarding in accordance with the Trust’s Policies and Procedures.
3. Reservations & Revenue Management
Manage the booking calendar for Ampleforth Abbey Trust.Oversee all individual and group retreat reservations.Oversee the coordination of all group tours bookings.Optimise room occupancy and venue space utilization.Handle complex customer enquiries and escalations efficiently.Process invoices, deposits and final billing reports accurately.Track and report on key KPIs.Present monthly performance summaries and guest feedback analysis.
4. Conferences, Concerts & Events Management
Serve as the primary contact for all external hire arrangements.Negotiate contracts, rates and terms for corporate conferences and events.Coordinate ticketing, seating plans and logistics for events and concerts.Liaise with internal and external caterers, audio visual technicians, and facilities’ teams for the smooth delivery of all events.Manage the Event Coordinator and handover to the Operations team to ensure flawless on-site delivery of events.
5. Customer Experience & Quality Control
Ensure the Benedictine charism of Hospitality is at the heart of the guest experience.Create a warm, welcoming, professional Benedictine guest experience for all guests.Identify opportunities, including via guest feedback, to elevate service standards and enhance the guest experience, delivering and reviewing them on an ongoing basis.Ensure special guest requirements and dietary needs are logged and delivered.
Ensure all health and safety compliance requirements and documentation are fulfilled across the guests’ experience.
Any other duties, as required by the Head of Guest Operations, Executive Team, Abbot or Monastery Lead for Hospitality, which pertain to the provision of a good guest experience at Ampleforth Abbey.About You
Previous experience in a similar roleStrong leadership and team management skillsBe a team player, flexible and reliable with a can-do attitudeExcellent guest service and communication abilitiesGood organisational skills with excellent attention to detailStrong problem-solving skills with the ability to manage multiple priorities.Own transport requiredExperience working in a heritage, visitor attraction, or faith-based settingInterest in history, heritage, or monastic traditionCalm, approachable, and professional mannerRespect and support for the spiritual and historic nature of the AbbeyAbility to work in a sometimes quiet, reflective environment
Working Conditions
Includes weekends, bank holidays, and occasional eventsFast-paced environment during peak visitor seasons
Benefits
Up to 8% employer-matched pensionLife assuranceFree lunch during working hoursFree on-site parking20% discount at the Tea room and Abbey ShopCycle to Work SchemeChristmas ClosureHistoric Houses and Yorkshire Great Houses, Castles and Gardens passes to borrowEmployee Assistance programmeRetail savings platform50% discount on fitness suite, swimming and other activities at St Albans Centre
Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references.Interested? If you feel that you possess the relevant skills and experience, then please submit your CV for review. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
