What Your Day Will Look Like:
Sending customer quotes quickly and accurately
Providing proof of deliveries and shipment updates
Handling customer and internal job queries
Using multiple systems and developing strong computer skills
Supporting the sales team to win and retain business
Working as part of a close-knit local logistics team
You’ll be at the heart of the operation. The role that keeps the promises the sales team make
Training Outcome:What is the expected career progression after a Business Administration Apprenticeship?
A Business Administration Apprenticeship provides a strong foundation for career progression across a wide range of industries, as administrative skills are transferable to almost every sector
Typical progression routes include:
Business Administrator / Senior AdministratorTaking on increased responsibility, supporting management teams, and overseeing key processes within the organisation
Office Manager / Operations AdministratorManaging office systems, coordinating teams, and ensuring the smooth day-to-day running of the business
Specialist pathways, such as:
HR Administrator or HR Assistant
Finance / Accounts Assistant
Project Support Officer
Customer Service Executive
Further Development Opportunities
Learners may progress onto higher-level apprenticeships, including:
Level 4 Business Analyst
Level 5 Operations / Departmental Manager
HR Consultant / Partner
They may also choose to complete professional qualifications such as AAT (Finance), CIPD (HR), or ILM (Leadership & Management)
Long-Term Career Potential:
With experience and continued development, this pathway can lead to roles such as:
Operations Manager
Business Manager
HR Manager
Project Manager
Overall, this apprenticeship develops essential transferable skills, including communication, organisation, problem-solving, digital systems, and teamwork, making it a versatile and future-proof career starting point.Employer Description:We boast a state of the art online portal which provides discounted rates from the world leading carriers including DHL, UPS, FedEx and TNT. The portal is designed to save customers time and money by offering multiple savings in just one search. So that our customers receive the full benefit from booking with EU Express the software provides labels, full track and trace along with POD’s which are all accessible via the portal.Working Hours :Monday to Friday, 9.00am - 5.00pm, shifts may work evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Our client is a market-leading manufacturer serving the UK and European construction sector. Operating from a state-of-the-art facility in Worcestershire, they are known for delivering innovative, precision-engineered products that shape the built environment.The group has built a strong global reputation for dependable supply solutions. Due to continued growth and an expanding product portfolio, a dedicated Supply Chain Analyst is required to join an established Purchasing Department.About the Role:The post holder will ensure the timely and efficient procurement, predominantly sourcing from suppliers in the Far East. This will be achieved by analysing sales history, identifying demand, and placing accurate requirements onto purchase orders. Once orders are raised, the post holder will actively monitor the supply pipeline and support the sales team through proactive stock management, reporting, and analysis of key supply chain performance indicators.Key Tasks and Responsibilities:Purchase Order and Supplier Administration
Generate and raise purchase orders with approved Far East suppliers for excavator bucket product lines.Maintain accurate purchasing data within ERP and purchasing systems.Manage the order pipeline from order placement through to delivery, ensuring accurate documentation and smooth shipping schedules.Liaise with suppliers regarding order status, lead times, and any changes to delivery expectations.Respond to expedite requests from the sales team and prioritise orders accordingly.Track shipment progress and proactively address delays, risks, and supply constraints.Monitor inventory levels to minimise stockouts while avoiding excess stock holding.Work closely with sales, logistics, and warehouse teams to ensure product availability aligns with customer demand.Maintain and report against departmental KPIs, including out-of-stocks, OTIF deliveries, and excess redistribution.
Supplier Communication and Relationship Management
Manage incoming and outgoing calls with suppliers, handling queries promptly and professionally.Handle and respond to high volumes of supplier emails in a timely and accurate manner.Communicate key updates and supplier feedback to relevant internal teams.Develop and maintain positive working relationships with suppliers to support service levels and performance.
Team Support, Compliance and Improvement
Provide day-to-day support to the Purchasing Department to help achieve departmental and business objectives.Ensure compliance with internal processes, company policies, and relevant regulations in all purchasing activities.Support the wider purchasing team with general administrative tasks as required.Contribute to continuous improvement activity to enhance efficiency, accuracy, and supplier service levels.
Skills and Experience:The successful candidate will bring strong analytical capability and a practical, proactive approach to managing a busy supply pipeline balancing service levels, cost, and stock availability.Skills and competencies
Strong communication and interpersonal skills, with a clear commitment to excellent supplier service.Highly organised, with the ability to prioritise workload effectively in a fast-moving environment.Confident using Microsoft Office, particularly Excel and Outlook, with high attention to detail and accuracy.Proactive problem-solver, able to respond calmly to delays, shortages, and expedite requests.Professional, polite and courteous when working with suppliers and internal stakeholders.Resilient and adaptable, comfortable managing shifting priorities and commercial pressures.Strong commercial awareness when balancing stock availability, cost, and supplier performance.Strong analytical thinking, able to interpret supply chain data and identify trends, risks, and opportunities for improvement.
Knowledge and experience
Previous experience in a supply chain role.Experience working with overseas suppliers (particularly beneficial where lead times, shipping, and documentation are involved).Experience using Sage 200 is advantageous.Demonstrated ability to handle and resolve supplier queries professionally.
Education and other requirements
Degree-level experience in supply chain management, business, or CIPS (or equivalent).Full UK driving licence.Willingness to work flexibly in line with the demands and needs of the business.
To apply please attach your CV to the link provided.The post holder should be aware that the above job description is not exhaustive. The role will develop over time; any changes will be made in a timely manner and in consultation with the post holder. ....Read more...
