BUSINESS ANALYST - £50,000 - £55,000 - PORTSMOUTH (Gunwharf) HYBRID
This company operates within a transport and logistics environment where technology is central to service reliability, customer experience, and operational efficiency.
The Business Analyst will join the IT & Technology function and play a key role in improving how the organisation operates through better processes, systems, and data.
The role involves working closely with stakeholders across the business to understand current ways of working, identify inefficiencies, and design improved processes.
The Business Analyst will translate business needs into clear, structured requirements and functional specifications for development teams, while supporting delivery through to implementation and adoption.
Key responsibilities
Analyse and model business processes, data flows, and system interactions
Work with stakeholders to capture requirements and define future-state processes
Translate business needs into clear functional and system requirements
Facilitate stakeholder meetings and workshops across technical and non-technical teams
Support system change across ERP, CRM, reservations, and web platforms
Work closely with development teams throughout delivery and implementation
Support organisational change, user adoption, and new ways of working
What the company is looking for
Strong communication skills across technical and non-technical audiences
Experience delivering change and supporting user adoption
Good understanding of business systems and structured analysis techniques
Ability to engage stakeholders at all levels of the organisation
Degree educated or equivalent professional experience
Benefits
33 days pro-rata annual leave
Concessionary ferry travel for you and your family, discount on food and drink as well as exclusive discounts at a range of Island and Mainland businesses.
Generous pension scheme
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Based at the Birmingham HQ, you will work at least 40 hours per week within the business on-site. Reporting directly to the Commercial Manager, your responsibilities will include hands-on supply chain management for the business with an underline key objective to continually ensure 100% stock availability for our customer. You must have the drive to assist in the growth of the business, whilst keeping a very customer centric attitude towards day-to-day operational tasks.
You must also have a keen eye for the detail and will be responsible in gaining efficiencies in the current purchasing & supply chain processes by automating processes, develop purchasing plans, regularly monitoring inventory and assessing supplier performance with the ultimate objective of nearing 100% OTIF level on customer orders.
Your role shall also require regular communication and liaison with various departments to ensure smooth functioning of the operations.
Some of the key activities/ accountabilities will include but not limited to:
Own purchasing plans and stock replenishment in line with demand and supplier lead times
Assist rolling out new automation across the supply chain
Build reporting dashboards in Excel, Power BI, and ERP systems (Klipboard K8)
Track supplier performance and highlight risks, opportunities, and savings
Balance stock levels to keep customers in-stock while reducing excess inventory
Turn procurement, supplier, and inventory data into actionable insights
Present insights weekly to the Commercial Manager and to the Board
Drive continuous improvements in purchasing, logistics, and distribution
Work closely with freight forwarders to arrange shipping schedules and delivery bookings in our DC.
Ensure suppliers are to arrange correct shipping documents timely and first stage invoices on K8.
Coordinate with the Goods-in team to ensure all incoming stock is delivered and booked in a timely manner.
Help update K8 system with latest product data including supplier, barcode, dimensions, prices, etc.
Requirements:
2–3 years’ applied experience as a supply chain planner or analyst (essential)
Advanced Excel skills (pivot tables, lookups, macros, modelling) or Excel certification
Experience with Power BI or similar BI/reporting tools
Working knowledge of ERP systems
Strong analytical mindset and commercial awareness
Excellent communication skills, confident presenting to managers and directors
Organised, detail-focused, proactive approach
You will need to be able to work well under pressure and take initiatives. Prioritising your workload is essential.
Other Benefits include:
Company auto-enrolment pension
Free Parking on site
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