About The RoleA very exciting opportunity for an individual to join our team to help provide support to our residents at our service in Middlesbrough. Working in an environment that is dedicated to providing comprehensive, good quality housing services, support and resettlement, you will work with people who are living with mental health and similar needs, and who are in need of support and accommodation. Assessing needs, building trust, enabling and unlocking our residents potential to live independently, you will need to get to know your residents, enhance their social integration and abilities by encouraging them to participate in social and leisure programmes, help residents with their support needs and with the practicalities of everyday living. Shift Pattern: Rota basis including weekends and bank holidaysAbout The CandidateYou will instinctively work in a manner that aligns fully with Salvation Army Homes delivery Values, demonstrating understanding and patience, pride in your daily contribution to transforming lives and be able to build strong working relationships. Naturally you will have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups, have a good idea of the wider support and funding facilities available and be comfortable dealing with difficult or complex situations. This role may require you to work at times on call shifts on a rota basis which could include nights if cover required. We really want you to be able to succeed in your work with Salvation Army Homes, so in return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits in addition to the above salary package. This includes:£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
About The RoleExcellent opportunity as a Night Concierge to provide an overnight presence in Abbot Lodge, Salford making sure our residents are well and our building is secure.At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have been homeless.This is a part time role, and the shift pattern will be: Thursday to Friday. The Night Concierge will need to help ensure the safety of residents and the security of the building by being an overnight on-site presence and will:Supervise people as they enter and exit the buildingMonitor CCTV and conduct building checksEngage with vulnerable people who live in the service for up to eight weeksEncourage residents to follow house rulesMaintain a security logAbout The CandidateYou will instinctively work in a manner that aligns fully with Salvation Army Homes values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as a night concierge to transforming lives.You will be confident and be able to communicate effectively with a diverse range of people including clients, staff, agencies and local neighbours. We need you to have:Empathy with our client groupStrong interpersonal and influencing skillsGood time managementA willingness to work night shift on a rota basisIn return, we’ll give you access to some great benefits. These include:
£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible....Read more...
About The RoleExcellent opportunity as a Night Concierge to provide an overnight presence in our Preston Service making sure our residents are well and our building is secure. At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have been homeless.The Night Concierge will need to help ensure the safety of residents and the security of the building by being an overnight on-site presence and will:Supervise people as they enter and exit the buildingMonitor CCTV and conduct building checksEngage with vulnerable people who live in the service for up to eight weeksEncourage residents to follow house rulesMaintain a security logAbout The CandidateYou will instinctively work in a manner that aligns fully with Salvation Army Homes values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as a night concierge to transforming lives.You will be confident and be able to communicate effectively with a diverse range of people including clients, staff, agencies and local neighbours. We need you to have:Empathy with our client group
Strong interpersonal and influencing skillsGood time managementA willingness to work night shift on a rota basisIn return, we’ll give you access to some great benefits. These include:
£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
About The RoleExciting opportunity for a Night Concierge based in our supported housing service at Newhaven FoyerAt Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation. As a Night Concierge you will need to:Get to know and build the trust of our clientsTo acquire and provide up to date and accurate information relating to clients and the service as a whole.To undertake any necessary training/personal development identified by the Line Manager.To contribute the Key Performance Indicators set for Self, Scheme, and the wider association.A Night Concierge will instinctively share our delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.You will need to :Be a confident and capable communicator, not fazed by difficult situationsBe able to build trusting, professional relationships and have a high level of resilience.Take an asset-based approach to empowering people to develop their skills, strengths and talents.Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,Understand or learn about community resources and organisations that can help our clientsAbout The CandidateIn return, we’ll give you access to some great benefits. These include:£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
About The RoleExciting opportunity for a Night Concierge based in our supported housing service in Doncaster on a 6 months fixed term contract! At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation. As a Night Concierge, you will need to:
Get to know and build the trust of our clientsHelp clients to live independentlyEncourage participation in social and leisure programmesSupport residents with the practicalities of everyday livingThe benefits on offerIn return for helping to transform lives, we’ll give you access to some great benefits. These include:£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CandidateAre you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people? Are you a positive, people-oriented team player who thrives on getting the best deal possible for young people experiencing homelessness and developing their strengths and talentsA Night Concierge will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.You will need to:Be a confident and capable communicator, not fazed by difficult situationsBe able to build trusting, professional relationships and have a high level of resilience.Take an asset-based approach to empowering people to develop their skills, strengths and talents.Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,Understand or learn about community resources and organisations that can help our clients About The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
About The RoleExciting opportunity for a Cleaner based in our supported housing service in DoncasterYou will help us make sure that our residents and colleagues in Doncaster Foyer have a clean environment to live and work.At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have been homeless.We need our new cleaner to:Clean communal areas, kitchens, bathrooms, and office spaces within the building (daily rotation)Clean vacant rooms ready for new residentsClean kitchen equipment on a rotating basis e.g. cookers, fridges, etc.Undertake special or unplanned cleaning duties when necessary.About The CandidateYou will instinctively work in a manner that aligns fully with Salvation Army Homes delivery values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as a cleaner to help Salvation Army Homes transform lives.We need you to:Have empathy with our client groupBe able to complete a range of manual cleaning activitiesHave good time managementWe really want you to be able to succeed in your work with Salvation Army Homes, so in return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits in addition to the above salary package. This includes for example,
£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
About The RoleExciting opportunity for a Support Worker based in our supported housing service at The LimesAt Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation. As a Support Worker, you will need to:Get to know and build the trust of our clientsHelp clients to live independentlyEncourage participation in social and leisure programmesSupport residents with the practicalities of everyday livingAbout The CandidateA Support Worker will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.You will need to:Be a confident and capable communicator, not fazed by difficult situationsBe able to build trusting, professional relationships and have a high level of resilience.Take an asset-based approach to empowering people to develop their skills, strengths and talents.Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,Understand or learn about community resources and organisations that can help our clientsAble to be flexible with working hours to accommodate a working Rota in conjunction with the needs of the service and team membersBenefits of working as a support worker:In return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits. This includes,£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role.Therefore, if you are interested, please submit your application as early as possible....Read more...
About The RoleExcellent opportunity as a Night Concierge to provide an overnight presence at Mildmay House, Liverpool making sure our residents are well and our building is secure.At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have been homeless.The Night Concierge will need to help ensure the safety of residents and the security of the building by being an overnight on-site presence and will:Supervise people as they enter and exit the buildingMonitor CCTV and conduct building checksEngage with vulnerable people who live in the service for up to six monthsEncourage residents to follow house rules and to avoid inappropriate behaviourMaintain a security logAbout The CandidateYou will instinctively work in a manner that aligns fully with Salvation Army Homes delivery values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as a night concierge to transforming lives.You will be confident and be able to communicate effectively with a diverse range of people including clients, staff, agencies and local neighbours. We need you to have:Empathy with our client groupStrong interpersonal and influencing skillsThe capacity to diffuse sometimes difficult situations in a calm mannerGood time managementA willingness to work night shift on a rota basisIn return for helping to transform lives, we’ll give you access to some great benefits. These include:
26 days annual leave rising to 31 days£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ serviceAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in. As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible....Read more...
About The RoleA meaningful opportunity for an Engagement co-ordinator who can work closely with our own teams and the local community and voluntary sectors to develop and deliver activities to clients who are living in the service.The Engagement Co-ordinator will work with our teams and clients to:Deliver a weekly programme of participation activities/ session. This will include ensuring that you are also collaborating and utilising the skills of the following: -ColleaguesExternal AgenciesYoung peopleIn house with Salvation Army homes and other Foyers.Ensure that the sessions that are delivered are educational, practical and provide the opportunity to develop the skills and knowledge while the young person is on their journey at the service. This may include but is not limited to: -Sports/ fitnessCookingConsultationArts and craftsMoney managementDevelopment of independent living skillsPractical employability sessions e.g. CV writing, interview techniques.External trips and eventsJob fayresOpportunities to engage with education.Guest speakersActivity providersSpecialist practitioners e.g. life coach/ yoga teacher/ personal trainerPhotographyFilmographyMusicAttending Residentials away from the serviceAbout The CandidateYou will instinctively work in a manner that aligns fully with Salvation Army Homes delivery values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution to transforming lives. You will be a confident and capable communicator, able to build trusting, professional relationships and have a high level of resilience.You will have good knowledge or experience of working with clients who have experienced homelessness or in a similar social care setting and will need to have a good idea of the wider community and voluntary sectors. Hours of work will be within a rota system that can be flexible based on your availability, which will include some evening and weekend shifts.Benefits of working as an Engagement Co-ordinator.In return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits. This includes,26 days annual leave rising to 31 days£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ serviceAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible....Read more...
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IT Technical Concierge - £45,000 + Bonus & Benefits – Architecture – SW LondonJust IT are partnering with one of the world’s leading design firms that specialise in places, spaces and events where people gather. The team is constructed of highly talented individuals with a range of skills all of which are integral to successfully bringing to life the places and experiences designed. As our client continue to bring to life award-winning venues and experiences their EMEA Practice is looking for an IT Concierge based in the South West London area. About the RoleThis role sits within their clients IT team. The IT Technical Concierge is the first point of call and go-to for colleagues within the company and often the public face of IT support when they have clients and guests in-house. Key responsibilities include:
The audio-visual systems (AV) have undergone extensive change and expansion. Based primarily around POLY equipment, the role encompasses proactive maintenance and active concierge of key meetings to ensure all systems and meetings run smoothly.Additionally, the role encompasses the security and smooth running of other front of house IT and end-user peripheral systems,including IoT systems, door access, camera maintenance, lockers and the printers and print rooms.Monitor the Helpdesk software and email for new service requests, ensuring that tickets/needs are responded to in a timely fashionWorking hours to be 08:30-17:30 – 1 hour lunch break, with flexibility required around meetings and events.Ensure that the following are checked regularly and always fit for purpose:
Meeting rooms and equipmentPrinting facilities and equipment IoT devices in gym and social areasOther technical duties, such as PAT testing for equipment.
Work with Admin and IT teams to ensure space booking software is functioning as required.Provide appropriate support to other members of the wider IT team Maintain IT helpdesk records, ensuring that support requests are recorded in a timely and efficient manner and that requests are escalated appropriately.Liaise with clients and staff from non-UK offices, to assist in their technical queries, such as WiFi access, travel plug adapters etc.Create and maintain documentation on end user processes, such as “how to” guides, ensuring that these are kept up to date and relevant.Keep accurate up to date records, such as equipment loans, user details, software licenses etc.
Log external support tickets for repair and investigation with support and phone vendors for end user devices and software.
Report to the Head of IT and IT System Administrators on issues effecting operational efficiency and security, also with recommendations on how to make improvements to out ITC.
The Offer:
Salary: Up to £45,000 per annum + Bonus and BenefitsLocation: South West London Contract: Permanent
If you’re looking to be part of a one of the leading architectural companies apply to me directly at soniab@justit.co.ukYou will have the opportunity to work alongside passionate, creative individuals who lead their industry, transform ideas into reality and celebrate the beauty of human connection
....Read more...
