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IT Apprentice
Technical IT support: Assist with the secure and safe set up/installation of new equipment, software, hardware, peripherals, upgrades and components. Mark equipment, hardware and peripherals with security codes as necessary. Set up equipment such as laptops, data projectors, interactive whiteboards, sound systems and other specialist IT equipment, ensuring that systems are ready for use and operating correctly. Provide information and assistance for teachers, pupils and other members of staff on the basic use and setting up of computer equipment, software and procedures. Understand IT acceptable use and e-Safeguarding policies and communicate to others as needed. Server & network support: Maintain standard network cabling. Perform basic diagnostic and recovery routines on network equipment. Follow detailed instructions to configure network clients including allocating required software and connecting to the correct server. Support the academy in adopting the Trust’s “cloud first” mindset. Perform checks to ensure that broadband connectivity is maintained. Maintenance: Undertake maintenance tasks and duties according to a defined schedule. Update the academy’s intranet and internal systems by uploading pages and files. Support the academy in the use of MIS systems and data transfer. Assist with the diagnosis and resolution of basic PC, printer, peripheral & software faults, including maintenance of software applications. Carry out any basic disk management on file servers and workstations, restoring data as necessary and operating specific back-up procedures. Assist with the implementation and maintenance of electronic mail accounts. Ensure that basic safety and security checks are carried out and escalate problems to the appropriate person, as per the relevant procedure. Administration: Complete straightforward administrative tasks associated with the role. Assist in the maintenance of an up-to-date inventory of IT assets in academy. Receive and check deliveries and associated invoices, notify the appropriate person of any discrepancies. Record loans of IT equipment. Replace consumables and monitor usage in IT areas. IT resource and service management: Analyse any process or technical issues, monitor and take corrective action on services as per documented operational procedures. Keep up to date with assigned tickets in the Service Desk system, updating, communicating status and closing as appropriate. Ensure that any assigned incidents and problems are fully addressed in line with service levels. Promote, seek opportunities for, and deliver continual service improvement. Escalation of incidents and requests as required within agreed Service Levels. Support procurement of IT related products and services. Training:Why choose our Cloud Network Specialist apprenticeship? QA’s Cloud Network Specialist Level 3 Apprenticeship provides a solid foundation in installing network cabling and hardware. A Cloud Network Specialist’s role is both desk-based and involves visits to clients' premises to resolve issues. Apart from installing network cabling and hardware, they may also be required to assist in the deployment and management of cloud-based services. QA’s Cloud Network Specialist Level 3 apprenticeship programme enables the apprentice to: Follow a cloud-first curriculum, covering on-premise and cloud-enabled networking Learn about core networking principles, including network addressing, cloud, virtualisation and security Understand the principles, hardware, protocols and services that form part of on-premise, cloud and hybrid network architectures Train with QA – the largest and leading provider for both Microsoft and AWS training Learn technical content that aligns to, and is relevant to, employers and the market Learn about DevOps methodologies and the fundamentals of databases and data migration Tools and technologies learned: Learners will learn to use Microsoft Azure, AWS and Google Cloud.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:To meet the increasing demand for SEND provision within Bradford, Co-op Academy Delius are looking for motivated and enthusiastic SNTAs to join our team. Co-op Academy Delius is a high achieving, friendly academy for pupils from 2-11 years with a range of complex educational and medical needs. More details about the school are available at: https://delius.coopacademies.co.uk/Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Team working ....Read more...
Engagement Co-ordinator
About The RoleA meaningful opportunity for an Engagement co-ordinator who can work closely with our own teams and the local community and voluntary sectors to develop and deliver activities to clients who are living in the service.The Engagement Co-ordinator will work with our teams and clients to:Deliver a weekly programme of participation activities/ session. This will include ensuring that you are also collaborating and utilising the skills of the following: -ColleaguesExternal AgenciesYoung peopleIn house with Salvation Army homes and other Foyers.Ensure that the sessions that are delivered are educational, practical and provide the opportunity to develop the skills and knowledge while the young person is on their journey at the service. This may include but is not limited to: -Sports/ fitnessCookingConsultationArts and craftsMoney managementDevelopment of independent living skillsPractical employability sessions e.g. CV writing, interview techniques.External trips and eventsJob fayresOpportunities to engage with education.Guest speakersActivity providersSpecialist practitioners e.g. life coach/ yoga teacher/ personal trainerPhotographyFilmographyMusicAttending Residentials away from the serviceAbout The CandidateYou will instinctively work in a manner that aligns fully with Salvation Army Homes delivery values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution to transforming lives. You will be a confident and capable communicator, able to build trusting, professional relationships and have a high level of resilience.You will have good knowledge or experience of working with clients who have experienced homelessness or in a similar social care setting and will need to have a good idea of the wider community and voluntary sectors. Hours of work will be within a rota system that can be flexible based on your availability, which will include some evening and weekend shifts.Benefits of working as an Engagement Co-ordinator.In return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits. This includes,26 days annual leave rising to 31 days£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ serviceAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible ....Read more...
Service Manager
About The RoleAre you an enthusiastic, proactive, creative, and empathetic individual with a passion for inspiring others? Are you a positive, people-focused team player who thrives on achieving the best outcomes for people experiencing homelessness while supporting them to develop their strengths and talents?If this sounds like you, Salvation Army Homes has an exciting opportunity for a Service Manager at Bruce House, providing high-quality accommodation-based support to young people aged 18–25. Many residents are partially independent and may be in education, training, or employment, using our flexible support to maintain their progress.This is a unique opportunity for a Service Manager to work using advantaged thinking approaches, ensuring the service meets all organisational and commissioned contract requirements.As Service Manager, you will play a key role in Salvation Army Homes, leading the team at Bruce House and putting residents at the heart of our vision. You will create an environment that delivers comprehensive, high-quality housing services and support.You will also nurture and develop your team, helping them assess needs, build trust, and unlock the potential of residents, transforming their lives in the process.We will be interviewing candidates throughout the time the advert is live, so early applications are encouraged. About The CandidateEnthusiastic - proactive - caring - empathetic - with a passion for inspiring people and transforming lives?You will be passionate about people and thrive in a fast-paced environment where two days are never the same! You will have experience of engaging others with energy and passion, and will have an unshakeably positive, can-do attitude with a high level of resilience.A confident and capable communicator, you will demonstrate an understanding of and the ability to use a range of methods to achieve positive results. You will have plenty of examples of times you've inspired or engaged people and enhanced learning through thoughtful reflective practices and taking positive risks.You will instinctively work in a manner that aligns fully with Salvation Army Homes values and behaviours to create a culture where people utilise an asset-based approach to empowering people to develop their skills, strengths and talents.With a good knowledge or experience of working with homeless people and / or supporting vulnerable people, you will have a good idea of the wider community resources and organisations available to support our residents.We really want you to be able to succeed in your work with Salvation Army Homes, so in return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits in addition to the above salary package. This includes:26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
IT Apprentice
Technical IT support: Assist with the secure and safe set up/installation of new equipment, software, hardware, peripherals, upgrades and components Mark equipment, hardware and peripherals with security codes as necessary. Set up equipment such as laptops, data projectors, interactive whiteboards, sound systems and other specialist IT equipment, ensuring that systems are ready for use and operating correctly Provide information and assistance for teachers, pupils and other members of staff on the basic use and setting up of computer equipment, software and procedures Understand IT acceptable use and e-Safeguarding policies and communicate to others as needed Server & network support: Maintain standard network cabling Perform basic diagnostic and recovery routines on network equipment. Follow detailed instructions to configure network clients including allocating required software and connecting to the correct server Support the academy in adopting the Trust’s “cloud first” mindset Perform checks to ensure that broadband connectivity is maintained Maintenance: Undertake maintenance tasks and duties according to a defined schedule. Update the academy’s intranet and internal systems by uploading pages and files Support the academy in the use of MIS systems and data transfer. Assist with the diagnosis and resolution of basic PC, printer, peripheral & software faults, including maintenance of software applications. Carry out any basic disk management on file servers and workstations, restoring data as necessary and operating specific back-up procedures. Assist with the implementation and maintenance of electronic mail accounts Ensure that basic safety and security checks are carried out and escalate problems to the appropriate person, as per the relevant procedure Administration: Complete straightforward administrative tasks associated with the role. Assist in the maintenance of an up-to-date inventory of IT assets in academy. Receive and check deliveries and associated invoices, notify the appropriate person of any discrepancies Record loans of IT equipment. Replace consumables and monitor usage in IT areas IT resource and service management: Analyse any process or technical issues, monitor and take corrective action on services as per documented operational procedures Keep up to date with assigned tickets in the Service Desk system, updating, communicating status and closing as appropriate. Ensure that any assigned incidents and problems are fully addressed in line with service levels Promote, seek opportunities for, and deliver continual service improvement. Escalation of incidents and requests as required within agreed Service Levels. Support procurement of IT related products and services Training:Why choose our Cloud Network Specialist apprenticeship? QA’s Cloud Network Specialist Level 3 Apprenticeship provides a solid foundation in installing network cabling and hardware. A Cloud Network Specialist’s role is both desk-based and involves visits to clients' premises to resolve issues. Apart from installing network cabling and hardware, they may also be required to assist in the deployment and management of cloud-based services. QA’s Cloud Network Specialist Level 3 apprenticeship programme enables the apprentice to: Follow a cloud-first curriculum, covering on-premise and cloud-enabled networking Learn about core networking principles, including network addressing, cloud, virtualisation and security Understand the principles, hardware, protocols and services that form part of on-premise, cloud and hybrid network architectures Train with QA – the largest and leading provider for both Microsoft and AWS training Learn technical content that aligns to, and is relevant to, employers and the market Learn about DevOps methodologies and the fundamentals of databases and data migration Tools and technologies learned: Learners will learn to use Microsoft Azure, AWS and Google Cloud.Training Outcome: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average Employer Description:Co-op Academies Trust aims to provide an outstanding education for all our learners, founded on co-operative values, at the heart of the community. It is responsible for twenty-eight academies in West Yorkshire, Wirral, Manchester and Stoke-on-Trent with the Co-op acting as the sponsor. You’ll join a talented staff team and a successful partnership of schools which is committed to raising the educational ambitions of the communities it serves. As part of the Trust we can offer successful candidates a huge variety of opportunities for development and progression across all phases. You’ll work in a welcoming, friendly, supportive, effective and efficient professional atmosphere with a flexible and creative ICT rich working environment and effective, supportive and dynamic leadership. There are excellent opportunities for personal and career development within the Co-op Academies Trust.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Problem solving skills ....Read more...
Deputy Manager
About The RoleExciting opportunity for a Deputy Manager to join our team at Bruce House, Westminster.Bruce House provides a high-quality accommodation-based support service for young people aged 18–25. Many are already more independent, and may be in education, training or employment, using support in a flexible way to help them sustain their progress.At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation. The Deputy Manager will work closely with and deputise for the Service Manager to ensure the effective delivery of quality housing and support service.Get to know and build the trust of our residentsEncourage participation in social and leisure programmesSupport residents with the practicalities of everyday livingProvide line management to staff providing advice & guidance in order to sustain and develop staff performanceWork collaboratively with all agencies in North Somerset to ensure a young persons safety, development and ongoing pathway to independence.A Deputy Manager will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.You will need to :Be a confident and capable communicator, not fazed by difficult situationsBe able to build trusting, professional relationships and have a high level of resilience.Take an asset-based approach to empowering people to develop their skills, strengths and talents.Have good knowledge or experience of working with homeless young people, and / or supporting vulnerable people or groups,Have knowledge of requirements of commissioners and Ofsted regulations for supported housing.Understand or learn about community resources and organisations that can help our client We will be interviewing candidates throughout the time the advert is live, so early applications are encouraged.About The CandidateEnthusiastic - proactive - caring - empathetic - with a passion for inspiring people and transforming lives?You will be passionate about people and thrive in a fast-paced environment where two days are never the same! You will have experience of engaging others with energy and passion, and will have an unshakeably positive, can-do attitude with a high level of resilience.With a good knowledge or experience of working with homeless people and / or supporting vulnerable people, you will have a good idea of the wider community resources and organisations available to support our residents.We really want you to be able to succeed in your work with Salvation Army Homes, so in return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits in addition to the above salary package. This includes:26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
Homelessness Support Worker
About The RoleThe Support Worker will provide a structured, personalised resettlement service to every service user at Mildmay House. To seek to support service users who have experienced homelessness to move into their own homes in a planned and supported way.To offer advice, training, information and one-to-one/group support to help service users through this process. The support offered very much depends on the individual, but can include advice on housing rights, accompanying individuals to meetings, and practical support to move in, such as obtaining furniture and setting up payment plans for household bills. Ensure that service users who are ready to move on are given the security and support to maximise their independence, dignity and choice, in accordance with the aims and objectives of the project.Please note this is a full time role working on a rota basis - generally a week of day shifts, a week of night shifts and working every other weekend. What you will be doing: Providing service users with information on housing options, assist them to make applications for accommodation, advocate on their behalf with housing providers and accompany them to interviews and viewings if appropriateActing as a key-worker to a caseload of residents, enabling them to take ownership of their journey with Salvation Army HomesEnsuring that clients receive the necessary practical help to move in, either directly or through liaison with other support services. This would include, personal and housing benefit claims, assistance with community care grants, domestic fuel connections etcCarrying out a strengths-based assessment with applicants, facilitating the co-production of a person-centred plan, that enables individuals to achieve their goals and aspirations and the opportunity to identify and develop their talentsDeveloping and maintaining effective working relationships with specialists and agencies who might offer resources, funding, or individual services relevant to service user needs, e.g. Registered Social Landlords, Local Authority, Community Psychiatric Services, Benefit Agency and other government agencies, referral agencies, charitable trusts, other voluntary agencies. About the Service:Mildmay House is a 47 bed supported accommodation service for single homeless males and females aged 16 upwards, clients who live at our service come from a variety of backgrounds/circumstances including relationship breakdowns, rough sleeping, mental health, drugs & alcohol use. At Mildmay we seek to provide a warm, respectful and supportive environment for clients. We want every person who walks through the door to feel that Mildmay is their home from Day 1. Staff aim to support and encourage clients throughout their stay/journey with us as they move towards independent living. What our Staff Say: I love working at Mildmay House because there is never a dull moment. The relationships that are developed with the clients are extremely important and I think that it is one of the key things that supports us truly transform lives. This role is known internally as Support Worker About The CandidateA Support Worker will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective. You will need to: Have experience of or knowledge related to working with homeless peopleHave experience of working with clients to overcome the barriers to effective resettlementProven ability to network with outside agencies and develop partnerships that support effective resettlement.Proven capacity to deal successfully with difficult and complex situationsCapacity to understand individual action plans, personal development programmes and need and risk assessmentBe a confident and capable communicator, not fazed by difficult situationsBe able to build trusting, professional relationships and have a high level of resilience.Take an asset-based approach to empowering people to develop their skills, strengths and talents.Benefits of working as a Support Worker: 26 days annual leave rising to 31 days£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ serviceAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...