Duties will include:
Understanding the services and products on offer to assist with customer questions and queries
Supporting different types of customers with different needs
Supporting the Centre in gaining customer feedback on our products and services including dealing with customer complaints
Support the Centre to deliver swimming lessons where required (qualification dependent)
Sharing knowledge with customers on the role exercise plays in health and wellbeing
Conducting customers’ gym inductions and health screening where required (qualifications dependent)
Planning and delivering exercise sessions to meet customers’ health and fitness goals
Supporting GLL’s visions and values
Attend and participate in all apprenticeship workshops, meetings and reviews with your tutor and General Manager
Ensure all training and qualification deadlines are met in agreement with your tutor and manger
Achieve and maintain all necessary qualifications including ongoing CPD training
Keep up-to-date with trends and developments in the leisure industry
Training:The apprentice will receive full on the job training by the employer as well as 20% off the job training with full wrap around support from the SCL trainer. The apprentice will gain all of the below:
National Pool Lifeguard qualification (NPLQ)
STA Award in Teaching Swimming
STA Certificate in Teaching Swimming
Level 2 Gym Instructor
Training Outcome:You will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18months to complete as well as completing the following qualifications throughout the length of your apprenticeship:
National Pool Lifeguard qualification (NPLQ)
STA Award in Teaching Swimming
STA Certificate in Teaching Swimming
Level 2 Gym Instructor
There is scope for the right candidates to move onto a Level 3 Leisure Duty Manager apprenticeship once they have completed their level 2.Employer Description:As a Charitable Social Enterprise and workers cooperative GLL has grown over the last 30+ years to become the UK’s largest public leisure and libraries operator, managing over 375 facilities across England, Wales and Northern Island. Working Hours :To be confirmed at interview.Skills: Competent Swimmer ,Communication skills,Customer service skills,Organisation skills,Team working....Read more...
As a Customer Service and Lifeguard Apprentice at Alan Higgs Leisure Centre, you will be working towards the Customer Service Level 2 apprenticeship programme over the duration of 15 months, alongside achieving the Level 2 Award in Pool Lifeguarding.
Please note you will be required to complete a swim test consisting of the below as part of the interview process.
Jump/dive into deep water
Swim 50 metres in no more than 60 seconds
Swim 100 metres continuously on front and back in deep water and then tread water for 30 seconds
Surface dive to floor of the pool (deepest part)
Climb out of a swimming pool unaided by ladders/steps and where pool design permits
You will be supporting the day-to-day operations and services of CV Life leisure facilities, by carrying out the following responsibilities.
Work directly with children and adults of all ages throughout their usage of CV Life facilities and engagement of activities, both internally and externally
Work collaboratively with a wide range of partner organisations and internal departments
Undertake routine maintenance of equipment and maintaining the cleanliness and safety of the environment
Undertake duties directly associated with the roles of Lifeguard
Setting up equipment for activities, events and competitions
Ensure customers receive an excellent level of service, including supporting with the sale of memberships and bookings for facilities
Maintain accurate records in accordance with GDPR and promote activities using facilities IT systems in accordance with company marketing and branding guidelines
Complete all coursework on time and to the best of your ability
Contribute the the overall ethos and working values of the Foundation
Contribute to raising standards by demonstrating and promoting high expectations
To complete the end-point assessment process including professional discussion (supported by a portfolio of evidence) and observation of practical activities with questioning by an external body
Visit venues outside the centre as required to promote the activities of the company
This job description is not exhaustive or exclusive, and may be reviewed and updated depending on operational requirements and staffing levels.
Please note for this position you will be subject to an Enhanced DBS check, and have the ability to work unsociable hours including, evenings, weekends and Bank Holidays, as well as travel between sites.Training:Customer Service Practitioner Apprenticeship Level 2 including Functional Skills in maths and English.Training Outcome:Ongoing training and development.Employer Description:At CV Life, we are dedicated to bringing the benefits that sport, health and fitness provides to the people of Coventry. We offer fantastic facilities for all the family, and for every level of fitness and skill. Everyone is welcome at CV Life!Working Hours :37.5 hours per week - Monday - Sunday in line with business opening hours. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As a Customer Service and Lifeguard Apprentice at AT7 Leisure Centre, you will be working towards the Customer Service Level 2 apprenticeship programme over the duration of 15 months, alongside achieving the Level 2 Award in Pool Lifeguarding.
Please note you will be required to complete a swim test consisting of the below as part of the interview process.
● Jump/dive into deep water
● Swim 50 metres in no more than 60 seconds
● Swim 100 metres continuously on front and back in deep water and then tread water for 30 seconds
● Surface dive to floor of the pool (deepest part)
● Climb out of a swimming pool unaided by ladders/steps and where pool design permits
You will be supporting the day-to-day operations and services of CV Life leisure facilities, by carrying out the following responsibilities.
● Work directly with children and adults of all ages throughout their usage of CV Life facilities and engagement of activities, both internally and externally
● Work collaboratively with a wide range of partner organisations and internal departments
● Undertake routine maintenance of equipment and maintaining the cleanliness and safety of the environment
● Undertake duties directly associated with the roles of Lifeguard
● Setting up equipment for activities, events and competitions
● Ensure customers receive an excellent level of service, including supporting with the sale of memberships and bookings for facilities
● Maintain accurate records in accordance with GDPR and promote activities using facilities IT systems in accordance with company marketing and branding guidelines
● Complete all coursework on time and to the best of your ability
● Contribute the the overall ethos and working values of the Foundation
● Contribute to raising standards by demonstrating and promoting high expectations
● To complete the end-point assessment process including professional discussion (supported by a portfolio of evidence) and observation of practical activities with questioning by an external body
● Visit venues outside the centre as required to promote the activities of the company
This job description is not exhaustive or exclusive, and may be reviewed and updated depending on operational requirements and staffing levels.
Please note for this position you will be subject to an Enhanced DBS check, and have the ability to work unsociable hours including, evenings, weekends and Bank Holidays, as well as travel between sites.Training:
Customer Service Practitioner Apprenticeship Level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing training and development
Employer Description:At CV Life, we are dedicated to bringing the benefits that sport, health and fitness provides to the people of Coventry. We offer fantastic facilities for all the family, and for every level of fitness and skill. Everyone is welcome at CV Life!Working Hours :37.5 hours per week.
Monday- Sunday in line with business opening hours.
Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
If you are interested in starting a career in the leisure industry as a lifeguard, fitness instructor or swimming teacher, this is a great opportunity to achieve qualifications and develop your skills while gaining real world experience. Our people are from the communities we serve and help us make real changes in their local area. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives.
While learning with GLL your role will include:
Customer Experience
Understanding the services and products on offer to assist with customer questions and queries
Supporting different types of customers with different needs
Supporting the centre in gaining customer feedback on our products and services including dealing with customer complaints
Support the centre to deliver swimming lessons where required (qualification dependant)
Sharing knowledge with customers on the role exercise plays in health and wellbeing
Conducting customers’ gym inductions and health screening where required (qualifications dependant)
Planning and delivering exercise sessions to meet customers’ health and fitness goals
Supporting GLL’s visions and values
Attend and participate in all apprenticeship workshops, meetings and reviews with your tutor and General Manager
Ensure all training and qualification deadlines are met in agreement with your tutor and manger
Achieve and maintain all necessary qualifications including ongoing CPD training
Keep up-to-date with trends and developments in the leisure industry
Having an understanding of GLL and its position in the Health & Fitness Industry
Understanding the performance of the centre(s) that you are working in and the external and internal factors that can affect performance
Operations Performance and risk management
Supporting the centre to open and close the building
Supervising and lifeguarding customers in swimming pools
Setting up and taking down different types of equipment for activities such as badminton, exercise classes and 5-a-side football
Cleaning and maintenance of different areas of the centre
Demonstrating and living GLL People with Purpose values
Personally, demonstrates equality, inclusion and diversity in their behaviours and actions
You will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18 months to complete as well as completing the following qualifications throughout the length of your apprenticeship:
National Pool Lifeguard Qualification (NPLQ)
L2 Swim Teacher Qualification
Level 2 Gym Instructor
Attend all monthly workshops and progress meetings as per your apprenticeship standard
Fully participates and engages in GLL Management meetings, development programmes and ongoing assessment of performance
Develops skills through shared learning and peer learning community.
Discusses own performance, learning and development needs with their line manager, which is reflected in a live personal development plan.
Keeps abreast of trends and developments within the leisure, health and fitness industry.
As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees:• A Values driven organisation• Learning & development to support career development • Good Pension schemes • Discounted gym membership for you and your partner. • Industry leading rates of pay • Opportunity to join the GLL Society and have a say in how we are run plus associated social eventsTraining:The Apprentice will receive full on the job training from the employer, they will also receive 20% off the job training. The Apprentice will also have access to a full wrap around service with SCL.Training Outcome:The apprentice can progress on to team leader once they have completed their Leisure Team Member L2 qualification.Employer Description:As a Charitable Social Enterprise and workers cooperative GLL has grown over the last 30+ years to become the UK’s largest public leisure and libraries operator, managing over 375 facilities across England, Wales and Northern Island.
As a staff owned business, we ensure all our people are paid fairly.
Working Hours :TBC at the interview stage.Skills: Attention to detail,Swimming Skills ,Communication skills,Customer care skills....Read more...
Exciting Career Opportunity: Recreation Manager – 5★ Resort Opening in Ras Al Khaimah Join us at the forefront of luxury hospitality as we open the doors to an extraordinary new 5* resort in Ras Al Khaimah. We are seeking a dynamic and passionate Recreation Manager to lead our leisure and wellness operations, ensuring unforgettable guest experiences and world-class service standards.As our Recreation Manager, you will oversee the daily operations of the hotel’s recreational facilities — including swimming pools, beach areas, fitness center, kids’ club, and outdoor activities. You’ll lead a motivated team to deliver engaging, safe, and innovative wellness & leisure programs that reflect the resort’s commitment to excellence and guest satisfaction.Key Responsibilities
Manage all recreation facilities and staff to ensure seamless operation and top-tier guest service.Develop and implement recreational programs, fitness classes, and seasonal activities.Oversee pool and beach safety standards, lifeguard training, and maintenance schedules.Ensure compliance with health, safety, and hygiene regulations.Manage departmental budgets, forecasts, and inventory control.Collaborate with other departments to enhance guest experience and resort offerings.Recruit, train, and motivate a high-performing recreation team.
Skills & Experience our ideal candidate will possess:
Minimum 3–5 years’ experience in a similar role within a 5-star resort or luxury hospitality brandPreferred candidate should have wellness experience & backgroundStrong leadership, communication, and organizational skills.Excellent guest service and interpersonal abilities.Certification in lifeguarding, first aid, or fitness instruction preferred.Fluency in English (Arabic or other languages is a plus).Enthusiastic, creative, and passionate about delivering memorable leisure experiences.
Salary Package & Benefits Offered:AED 14,000 pm all-inclusive but negotiable for the right candidate, plus other benefits: annual ticket, annual bonus, medical and life insurance, discounts.Get in touch: michelle@corecruitment.com....Read more...
If you are interested in starting a career in the leisure industry as a lifeguard, fitness instructor or swimming teacher, this is a great opportunity to achieve qualifications and develop your skills while gaining real world experience.
Our people are from the communities we serve and help us make real changes in their local area. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives.
While learning with GLL your role will include:
Customer Experience Understanding the services and products on offer to assist with customer questions and queries Supporting different types of customers with different needs
Supporting the centre in gaining customer feedback on our products and services including dealing with customer complaints
Support the centre to deliver swimming lessons where required (qualification dependant)
Sharing knowledge with customers on the role exercise plays in health and wellbeing
Conducting customers’ gym inductions and health screening where required (qualifications dependant)
Planning and delivering exercise sessions to meet customers’ health and fitness goals
People Experience Supporting GLL’s visions and values
Attend and participate in all apprenticeship workshops, meetings and reviews with your tutor and General Manager
Ensure all training and qualification deadlines are met in agreement with your tutor and manger
Achieve and maintain all necessary qualifications including ongoing CPD training
Keep up-to-date with trends and developments in the leisure industry Business Performance Having an understanding of GLL and its position in the Health & Fitness Industry
Understanding the performance of the centre(s) that you are working in and the external and internal factors that can affect performance
Training:The apprentice will receive full on the job training as well as 20% off the job training, they will also receive a full wrap around service from SCL.Training Outcome:The apprentice can progress on to a team leader once they have completed their Leisure Team member L2 qualification.Employer Description:As a Charitable Social Enterprise and workers cooperative GLL has grown over the last 30+ years to become the UK’s largest public leisure and libraries operator, managing over 375 facilities across England, Wales and Northern IslandWorking Hours :TBC at interview stageSkills: Attention to detail,Organisation skills,Communication skills,Swimming ....Read more...
Are you passionate about sport and physical activity and specifically have a love for swimming? Do you love working with children to make a difference and impact on their learning and wellbeing? Can you be a positive role model to inspire and motivate children? Would you relish the opportunity to work alongside a friendly, supportive and hard-working team? If so, our Community Activator Coach apprenticeship opportunity may be perfect for you!
Key duties include:
Working directly with members of the public to plan and deliver a range of projects and activities within our leisure centre(s) with the aim of increasing the participation of a variety of groups in sport and physical activity, with a specific focus on swimming and aquatics.
These could involve:
Extra-curricular swimming lessons for children, primarily in key station 1 and 2
Supporting our swimming curriculum for schools
Adult swimming lessons
Swimming galas and festivals
Pool inflatable fun sessions
Water polo
Aquatots parents and toddlers
Providing additional support in the pool to children with SEND needs to ensure inclusivity of the program
To support on organising community and competitive events.
Working collaboratively with a wide range of partner organisations.
Supporting the delivery and coordination of our holiday activity and HAF schemes for children.
Providing swimming duty cover where required.
Begin developing skills in supervisory duties within the swim school, working closely with the pool supervisors to help manage progression and positively impact retention levels.
Use of technology to engage pupils with physical activity and sports especially swimming
Contribute to the overall ethos and working values of the Foundation.
Contribute to raising standards by demonstrating and promoting high expectations.
Supervise and support members of the public, ensuring their safety by complying with good H&S practice.
To undertake all training and courses associated with the apprenticeship programme
Training:Our apprentices will receive weekly off the job training hours in order to engage with masterclasses, skills festival days, assignments and tasks related to the apprenticeship, online CPD courses and development sessions with their allocated skills coach.
Level 2 Community Activator Coach Apprenticeship Standard with Swimming Specialism
Sector specific CPD, such as;
STA Level 2 Swim Teacher qualification
Lifeguard qualification (NPQL)
Pool maintenance and water testing CPD
Supporting the PE curriculum (swimming focussed)
Behaviour Management
Safeguarding / Prevent
Mental Health and Wellbeing
Digital skills
Functional skills in Maths and English (where required)
Training Outcome:We will support you in your personal development by providing you with the underpinning knowledge, skills and experience for the following:
Careers within the Sport Coaching/education sector
Potential further employment with the organisation
Opportunity for further education
Opportunity to progress to become a swim teacher
Opportunity to become a pool supervisor
Opportunity to diversify into wider sports coaching roles and potentially progress onto the Level 4 Sports Coach apprenticeship
Employer Description:Turtle Tots Staffordshire is run by Sam Taker. She offers our award-winning swimming lessons for babies, toddlers, 3 and 4 year olds from their lovely warm pool facilities in Stoke-on-trent, Brewood, Telford, and Stafford.
For babies and toddlers up to the age of 5, our supportive and inspiring child-led swimming programme offers a wonderful bonding experience, packed with songs and games to ensure that you and your little one enjoy your time in the pool together and develop a life-long love of the water. As they progress, our independent lessons focus on developing their confidence and technique. Our programme is taught by our fully qualified and highly skilled teachers who are trained to the highest possible standards and are attuned to your child’s needs to ensure that every skill is taught at a pace that is right for them.Working Hours :20 hours per week, flexible to include some evenings and weekends.Skills: Communication skills,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Patience,Physical fitness,Interest - Swimming & Teaching,Working with Children,Positive Role Model....Read more...
