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Stockport Volunteer Hub Apprentice - Level 3

With the help of the Marketing Lead, develop a cohesive Communications Plan for the Volunteer Hub Implement the Communications plan across various online and offline platforms to build the Volunteer Hub profile Capture video stories and content of volunteering across Stockport to share through Volunteer Hub platforms Once trained, manage and update the Volunteer Hub website Create and deliver marketing campaigns to promote the Volunteer Hub, including creating promotional graphics using Canva (following training) Help with volunteer enquiries online, email & telephone Update and maintain the Volunteer Hub calendar Work with individuals to match them with a suitable volunteering opportunity Use Sector 3’s IT systems, such as our CRM, to input data and record activities on a regular basis Help the Volunteer Hub Lead to collect evidence for reports measuring impact Support the running of drop in sessions in community settings such as libraries Attend any outreach events to promote volunteering such as running stalls at Volunteer Fairs, information sessions and our yearly volunteer celebration Training:Multi-channel marketer / Institute for Apprenticeships and Technical Education  Duration: 13 months of learning plus End Point Assessment (18 months in total).   The primary role of a multi-channel marketer is to define, design, build and implement digital campaigns across a variety of online and social media platforms to drive customer acquisition, customer engagement and customer retention. A digital marketer will typically be working as part of a team, in which they will have responsibility for some of the straightforward elements of the overall marketing plan or campaign.  This programme covers: Social Media Marketing Branding Market Segmentation Content Marketing   Blended Delivery Model Full Day Classroom Sessions delivered live online E-Lessons and activities to embed the learning in the workplace 1:1 Coaching at the employers office 1:1 Three-way Progress Reviews – Coach, Apprentice and Line Manager Training Outcome:Following this apprenticeship, and if further funding secured, apprentices could go on to study a Level 4 Marketing Executive Apprenticeship. Or they could go straight into work in a Junior Marketing position.Employer Description:Sector 3 is Stockport's infrastructure organisation for Voluntary, Community & Faith based and Social Enterprise (VCFSE) sector. This means we support these organisations to thrive by offering advice on funding, training and resources. Sector 3 also run the Stockport Volunteer Hub - A service where individuals can find volunteering opportunities that enable them to discover new passions, explore their potential and develop valuable skills.Working Hours :Monday- Thursday 9am- 5pm Mainly working from the office in central Stockport with some occasional home-working Fridays- 7 hours learning with Apprentify Some evening and weekend work may be requiredSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Non judgemental ....Read more...

Recreation Assistant Apprentice

GLL is a not-for-profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries and performing arts facilities for everyone. We're committed to providing access to quality community facilities - and more - at a price everyone can afford. We already manage over 258 facilities, and we're adding more all the time operating under our 'Better' brand. To be accepted onto this apprenticeship you will be required to successfully complete your NPLQ (National Pool Lifeguard Qualification). Unlike many other brands, we are for everyone. Community is at the heart of everything we do, and we want to make sure that everyone can live a healthy and active lifestyle. What's more, when you apply for a job at GLL, you can enjoy our range of employee benefits including: Pension schemes Discounted leisure centre and gym memberships Ride to work scheme As a Lifeguard your passion for swimming and love of great customer service will shine through when supervising our customers in the pool, as well as supporting the team in keeping our centres clean and tidy. Your role will include: Customer Experience: Understanding the services and products on offer to assist with customer questions and queries Supporting different types of customers with different needs Supporting the centre in gaining customer feedback on our products and services including dealing with customer complaints People Experience: Supporting GLL's visions and values Attend and participate in all apprenticeship workshops, meetings and reviews with your tutor and General Manager Ensure all training and qualification deadlines are met in agreement with your tutor and manger Achieve and maintain all necessary qualifications including ongoing CPD training Keep up-to-date with trends and developments in the leisure industry Business Performance: Have an understanding of GLL and its position in the Health & Fitness Industry Understand the performance of the centre(s) that you are working in and the external and internal factors that can affect performance Operations Performance and Risk Management: Support the centre to open and close the building Supervising and lifeguarding customers in swimming pools Setting up and taking down different types of equipment for activities such as badminton, exercise classes and 5-a-side football Cleaning and maintenance of different areas of the centre Personal Effectiveness and Development: Demonstrates and lives GLL People with Purpose values Personally demonstrates equality, inclusion and diversity in their behaviours and actions You'll receive day-to-day training at the Leisure centre and a blended social learning experience for your qualification. This will be delivered on a 121 basis in your workplace by one of our expert trainers every 4-6 weeks via face-to-face visits or remotely over telephone or Teams. The apprenticeship is a structured, learner and employer focused development programme designed to create opportunities for lifelong knowledge, skills, and behaviours. You'll be assigned an Apprenticeship Mentor who will support you alongside your Manager and Assessor throughout your training and in the run up to your End Point Assessment. They will coach you from your first day and facilitate your 20% off job training as well as support you with your practical and online assessments. At GLL, you will be working towards a Customer Service Practitioner Level 2 Apprenticeship Qualification over the course of 15-months.Training:Customer Service Practitioner Apprenticeship Level 2 including Functional Skills in maths and English.Training Outcome:GLL prides itself on its internal Learning & Development and internal promotion levels, there is scope for the right candidates to move onto a Level 3 apprenticeship once they have completed their Level 2.Employer Description:The Windrush Leisure Centre is located in the heart of Witney and has a wide range of activities and facilities to suit everyone. There is a range of amenities including a gym with over 125 stations, a 6 lane 25 metre swimming pool, separate teaching pool, a spacious studio with a varied fitness class programme, a bespoke cycling studio, a soft play area and a 4 court sports hall suitable for badminton, football and more!Working Hours :40-hours per working week. Shift work including evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills ....Read more...

Recreation Assistant Apprentice

GLL is a not for profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries and performing arts facilities for everyone. We're committed to providing access to quality community facilities - and more - at a price everyone can afford. We already manage over 258 facilities, and we're adding more all the time operating under our 'Better' brand. To be accepted onto this apprenticeship you will be required to successfully complete your NPLQ (National Pool Lifeguard Qualification). Unlike many other brands, we are for everyone. Community is at the heart of everything we do, and we want to make sure that everyone can live a healthy and active lifestyle. What's more, when you apply for a job at GLL, you can enjoy our range of employee benefits including: Pension schemes Discounted leisure centre and gym memberships Ride to work scheme As a Lifeguard your passion for swimming and love of great customer service will shine through when supervising our customers in the pool, as well as supporting the team in keeping our centres clean and tidy. Your role will include: Customer Experience. Understanding the services and products on offer to assist with customer questions and queries Supporting different types of customers with different needs Supporting the centre in gaining customer feedback on our products and services including dealing with customer complaints People Experience Supporting GLL's visions and values Attend and participate in all apprenticeship workshops, meetings and reviews with your tutor and General Manager Ensure all training and qualification deadlines are met in agreement with your tutor and manger Achieve and maintain all necessary qualifications including ongoing CPD training Keep up-to-date with trends and developments in the leisure industry Business Performance Have an understanding of GLL and its position in the Health & Fitness Industry Understand the performance of the centre(s) that you are working in and the external and internal factors that can affect performance Operations Performance and risk management Support the centre to open and close the building Supervising and lifeguarding customers in swimming pools Setting up and taking down different types of equipment for activities such as badminton, exercise classes and 5-a-side football Cleaning and maintenance of different areas of the centre Personal Effectiveness and Development Demonstrates and lives GLL People with Purpose values Personally demonstrates equality, inclusion and diversity in their behaviours and actions You'll receive day to day training at the swim centre and a blended social learning experience for your qualification. This will be delivered on a 121 basis in your workplace by one of our expert trainers every 4-6 weeks via face-to-face visits or remotely over telephone or Zoom. The apprenticeship is a structured, learner and employer focused development programme designed to create opportunities for lifelong knowledge, skills, and behaviours. You'll be assigned an Apprenticeship Mentor who will support you alongside your Manager and Assessor throughout your training and in the run up to your End Point Assessment. They will coach you from your first day and facilitate your 20% off job training as well as support you with your practical and online assessments. At GLL, you will be working towards a Customer Service Practitioner Level 2 Apprenticeship qualification over the course of 15 months.Training: Customer Service Practitioner Apprenticeship Level 2, including Functional Skills in Maths and English. Training Outcome:GLL prides itself on its internal Learning & Development and internal promotion levels, there is scope for the right candidates to move onto a Level 3 apprenticeship once they have completed their Level 2.Employer Description:The Windrush Leisure Centre is located in the heart of Witney and has a wide range of activities and facilities to suit everyone. There is a range of amenities including a gym with over 125 stations, a 6 lane 25 metre swimming pool, separate teaching pool, a spacious studio with a varied fitness class programme, a bespoke cycling studio, a soft play area and a 4 court sports hall suitable for badminton, football and more! It is the perfect place for children's activities, with a large swim scWorking Hours :40 hours per working week. Shift work including evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills ....Read more...

Remote: Personal Assistant/Admin Assistant

This role is a term time only role and will follow the school holiday dates for Leeds City Council. Holiday requests will not be approved during term time unless there are exceptional circumstances. Job Summary: The Personal Assistant/Administrative Assistant will provide crucial support to the Lead Professional, Lead Tutor and the tutoring team in the provision for a student working through GCSE and A-Level subjects. This role involves ensuring smooth administrative operations, coordinating lesson materials, tracking key reports, supporting in IT and assisting in scheduling and compliance. Additionally, the Personal Assistant/Administrative Assistant will play an active role in safeguarding lessons, monitoring tutor compliance, finance tracking and managing communication between therapists and the educational team. Key Responsibilities: Meeting Support: Set up meetings between different parts of the team and therapists that work with MC. Attend all meetings related to the provision, including biweekly tutor meetings, annual reviews, and multi-disciplinary team (MDT) meetings. Record and distribute detailed minutes and action items for all meetings within the allocated deadline. Track progress on action items and follow up on outstanding tasks to ensure timely completion. Safeguarding and Lesson Support: Safeguard lessons by monitoring compliance with safeguarding protocols, ensuring accurate reporting of concerns. Support the Lead Tutor in identifying and reporting any safeguarding concerns that arise during lessons. Report Tracking and Follow-up: Monitor and track all reports from various therapies (e.g., occupational therapy, speech therapy), ensuring they are received on time. Chase up late or missing reports to ensure deadlines are met and documentation remains up to date. Support the Lead Tutor in ensuring all reports are appropriately filed and referenced in ongoing student care and curriculum planning. Support the Lead Professional with consolidation of each report and notifying the required parties of their actions Scheduling and Coordination: Assist with the scheduling of annual reviews, MDT meetings, and other key appointments related to the student's educational and therapeutic needs. Coordinate with the Lead Tutor to support the scheduling of mock exams, assessments, and tutor training sessions. Support the student’s family and external professionals with meeting coordination and communication. Materials and Resource Management: Oversee the stock levels of learning materials and other resources required for lessons, including occupational therapy (OT) and home-based learning tools. Place orders for materials as needed, ensuring they are delivered on time and within budget. Organise and manage the delivery of learning materials to the student’s home, coordinating with suppliers and service providers. Support with overseeing licences for online platforms ensuring that these are renewed where necessary. Compliance and Tracking: Track tutor training, certifications, and compliance with safeguarding and other professional standards, ensuring all records are kept up to date. Maintain a central record of all members of the team. Maintain a record of all tutor training and ensure that required courses and certification are completed on time. Monitor and update compliance records, reporting any gaps or non-compliance to the Lead Tutor. Ensuring that annual/repeat training is proactively scheduled, held and completed before the previous training has expired. Bitpaper Management: Setup and Support: Responsible for setting up Bitpaper sessions for tutors upon request, ensuring that the correct templates and materials are uploaded and available for each lesson. Session Saves and Documentation: Complete and manage the saving of Bitpaper postlesson, ensuring all work and annotations are accurately saved and stored for future reference. Troubleshooting: Provide troubleshooting support to tutors and students in using the Bitpaper platform, ensuring smooth operation and timely resolution of any technical issues. IT Coordinator Responsibilities: Act as the primary liaison with the external IT support team, ensuring smooth coordination and addressing any technical issues. Manage user accounts, passwords, and permissions for staff within the system, ensuring secure and appropriate access. Oversee and manage SharePoint, including the organisation of all user channels and document libraries, to ensure efficient collaboration and resource management. Provide IT troubleshooting support to staff and act as the first point of contact for resolving technical difficulties within the online provision. Coordinate with the IT team to ensure smooth operation of all technological systems, ensuring timely resolution of any technical issues that impact lessons or administrative processes. Oversee the renewal and maintenance of software licenses and IT infrastructure relevant to the provision. Support the team with platform setup and user management for any additional digital tools required for online learning and communications. Ensure that IT processes align with the provision’s data protection and security policies including adherence to GDPR and other relevant laws. Induction of New Staff: Prepare and send the Welcome Pack one week before the start date, including handbooks, Zoom/Bitpaper links, and policies. Schedule and coordinate induction meetings, training sessions, and provide any required materials. Track new staff progress during the induction, ensuring completion of onboarding tasks and compliance with policies. Serve as a point of contact for queries and assist with onboarding-related issues. Requirements of this role: Proven experience as an Administrative or Personal Assistant - essential Available to work Monday to Thursday 09:00 to 17:30 and Friday 09:00 till 17:00 Holds an Enhanced DBS on the Update Service - or willing to apply Strong communication skills, both verbal and written, with confidence in delivering information effectively. Highly organised with the ability to manage multiple tasks simultaneously. Demonstrated expertise in scheduling and planning. Exceptional time management skills, with a strong ability to prioritise tasks and manage workload efficiently. Good WIFI connection and access to own computer/laptop Benefits of this role: Hourly pay of £15.91 to £16.00 (UMB) Flexible payment schedule – choose between weekly or monthly Complimentary online CPD training courses – fully funded by us Comprehensive support from the dedicated team throughout the package If you're interested in this role and would like to learn more, please don't hesitate to call us at 01925 594 203 or email ....Read more...