Job Title – Customer Service Officer
Location – Enfield N9
Contract – Temp
Hours – 35
Role summary –
The company is looking for a highly motivated and customer-focused individual to fill the role of Customer Service Officer. As a Customer Service Officer, you will be responsible for providing efficient day-to-day operation within libraries and encouraging customers to self-serve. You will deliver a high standard of customer service across all channels and ensure that customers are provided with the necessary assistance they require. You will represent the company as the first point of contact and ensure that the service is customer-focused, promoting the company's core values and customer service standards.
Key Responsibilities:
Provide a high standard of customer service across all channels.
Recognise when customers are vulnerable or require extra assistance and ensure their needs are met in a professional manner.
Maintain high levels of first point of contact resolution and customer satisfaction and resolve their queries at the first time of asking in a timely manner.
Represent the company as the first point of contact, ensuring the service is customer-focused and promote the company's core values and customer service standards.
Promote a love of books and reading, working proactively on reader development, including participation in nationwide reading initiatives.
Provide full and accurate information to customers in a friendly and welcoming environment and deal with most enquiries without referring on.
Promote a positive image as a service provider to the local community, working to ensure all customers receive an efficient, effective, and high-quality service.
Assist Libraries with development and delivery of digital services to customers and provide support in implementation of digital and assisted digital projects.
Requirements:
Proven experience in providing excellent customer service.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Good IT skills.
Ability to work under pressure and to tight deadlines.
A passion for books and reading.
Experience in working with digital services and assisted digital projects is desirable.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
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Senior C++17 Developer – St.Gallen, Switzerland
A global engineering organisation is currently looking for an experienced C++ Developer for a senior role, specifically working on C++17. You will be based out of St.Gallen, Switzerland.
Due to the international teams you will be working with, you will need to be able to speak fluent English. If you also speak German, this would be highly advantageous.
Your past software experience can be within a number of different sectors, it is only important that you have worked on C++17 or higher, with Boost libraries.
This company is allowing hybrid working, 2/3 days on-site with 2/3 days in the offices. This can change week to week depending on duties. Due to this, you will need to live in a commutable distance or have a specific reason to relocate to the area.
Due to the anticipated level of interest in this role, we are considering candidates with varying levels of experience, provided they process the right attitude. Therefore, if you are interested, we recommend submitting an application promptly to avoid missing out. Once the company identifies the right candidate, they will extend an offer, so we do not expect this role to remain open for long.
For more information, please feel free to call Andrew Welsh, Director of Medical Devices, Biotech and Science recruitment specialists, Newton Colmore, on +44 121 268 2240 or submit an application, and a member of our team at Newton Colmore will be in touch with you.
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Deep Learning Engineer – Satellite Systems
Newton Colmore is working with a leading technology innovator in Cambridge, and we are looking for a deep learning engineer to join their research and development team.
As deep learning engineer in this company, you will hold responsibility for the design and development of new ideas, from initial eureka moment and concept through to manufacture. You will be taking your work through the whole product life cycle. This role will test your deep learning experience and give you exposure to the broad ML development cycle: data I/O, cleaning and preparation, rapid code prototyping, iterating model designs and deploying and packaging code into products ready for deployment.
The company have developed a rapid approach to design and implementation, which you will be utilising to its fullest capacity, delivering step changes in technology as quickly as possible.
This company design and manufacture several complex instruments and devices for the defence and security industries, including advanced communications and satellite technology, RADAR systems and other devices that utilise computer vision to track incoming threats. This means that you will need to obtain UK security clearance to be considered for this exciting role.
You will be bringing with you a passion for deep learning and solving problems, coupled with strong academics. To be successful in this role you will also need experience with libraries like TensorFlow and sci-kit learn, and have knowledge of neural network architectures and exposure to emerging technologies; GANs, LLMs, RL or XAI.
The company are offering tailored packages for the right engineer, which includes a performance bonus, free lunches, and market leading pension plan. They can also offer you career progression and foster an environment that encourages collaboration, learning and self-development.
If you would like to find out more about this opportunity than go ahead and make an application and a member of our team will be in touch to talk through the role further.
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Software Engineer in Test - Digital Marketing and Gaming Company - Watford
(Tech Stack: Software Engineer in Test, SDET, SEIT, PHP, TypeScript, JavaScript, JIRA, SQL, APIs, Selenium)
Are you a talented Software Engineer in Test eager to make your mark in the digital marketing and technology realm? Our esteemed client, a leading digital marketing and technology agency specialising in online gaming, is seeking a skilled individual to join their Watford-based team.
Role Overview:
As a Software Engineer in Test, you'll play a vital role in ensuring the quality and reliability of our client's web applications. This role offers an exciting opportunity to work with cutting-edge technologies and contribute to the success of projects.
Essential Skills and Qualifications:
Proficiency in UI and API Test Automation Frameworks and libraries
Experience automating tests using Selenium, Playwright, Appium, or similar frameworks
Knowledge of server-side API testing
Familiarity with JIRA and SQL
Programming skills in PHP and TypeScript/JavaScript
Key Responsibilities:
Design, develop, and maintain automated test suites for web applications
Collaborate with cross-functional teams to ensure test coverage and quality assurance
Conduct server-side API testing to validate backend functionality
Utilise JIRA for issue tracking and project management
Write clean, efficient code in PHP and TypeScript/JavaScript
Location: Watford / Hybrid Working
Salary: £50,000 – £75,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote work is available.
To apply for this position please send your CV to Matt Jones at Noir.
NOIRUKTECHREC
NOIRUKREC
NC/RG/SDET....Read more...
JOB DESCRIPTION
DAP is looking to hire Business Analytics / Supply Chain Intern for Summer 2024.
Responsibilities
Project Name - Optimizing Forecast models using Machine Learning algorithms. Business use Case - Comparison/Optimization of forecast models that we already have in Vanguard. Improve Forecast Accuracy specially after Promo months based on Historical patterns. Project Details: Project will be divided into four different stages: 1. Setting up Programming interface (Python in Jupiter Notebooks) to have access to required libraries and SQL data. 2. Data mining to extract useful data to use as input to machine learning algorithms. 3. Implementing machine learning algorithms (Time series models) and comparing their output to get the best Forecast accuracy. 4. Deploying the Output in a usable format in either Excel or Power BI It will be important to understand the process of demand forecasting, the inputs that are used in data models, output from machine learning algorithms and underlying assumptions if any.
Requirements
Majors: Computer Science Year: Rising Senior python programming Data mining techniques. time series forecasting models
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
Role: Senior Data Scientist
Location: Oxford - Hybrid working
Who are we recruiting for?
Our client is a dynamic, vibrant company on a mission to maximise the value of grid-scale battery storage. They are a growing team of exceptionally talented individuals, and are looking for a motivated, focused Data Scientist to join them and play a key role in shaping the future of renewable energy.
What will you be doing?
Develop machine learning models to forecast demand, market prices, and participant behaviour in the GB power market.
Build decision-making "agents" to autonomously navigate the power markets.
Bring your experimental mindset to prototype and develop solutions using the most effective tools.
Are you the ideal candidate?
You have a strong background in Data Science with a minimum of 3 years of commercial experience.
You're passionate about time-series forecasting and have experience bringing forecasts to production.
You're an expert in Python and its data science libraries (Pandas, NumPy, Scikit-learn etc.).
Familiarity with energy markets or battery systems modelling is a plus.
Experience with Bayesian or probabilistic modelling (e.g. Monte Carlo simulation, MCMC, PyMC, Hidden Markov Models, Stochastic Processes) is a huge advantage.
You have a proven track record of delivering high-quality work and collaborating effectively within a team.
What's in it for you?
Join a successful and inspired team that's revolutionising the energy sector.
Make a real difference and help us tackle climate change.
Work on cutting-edge projects that will push your boundaries and help you develop your skills.
Enjoy a competitive salary, flexible working arrangements, and a supportive and collaborative working environment.
Hybrid working model allows you to work from home and spend at least 2 days a week the Oxford office.
Who are we?
Executive Integrity is a global executive search and recruitment consultancy with a focus on sustainability. We specialise in the Maritime and Renewable Energy sectors, and a proportion of all our profits go to Renewable World, a charity that brings renewable energy solutions to underprivileged communities.
Do you want to be part of something special? Apply today!
**PLEASE NOTE YOU MUST HOLD THE RIGHT TO LIVE AND WORK IN THE UK***
We value diversity at Executive Integrity and encourage applications from everyone who meets the core requirements of the role.....Read more...
The entry-level role is a thrilling opportunity to advance your Design and Creative Artwork career with comprehensive training and support from our highly experienced team, immersing you in a dynamic world where creativity meets precision. As a Creative Marketing Specialist you'll be at the forefront of crafting experiences for a dynamic British toy company based in Amersham, Buckinghamshire. Your canvas will be vast, ranging from creating and developing exciting and engaging B2B & B2C marketing assets within set brand identities, used for advertising, promotion, in-store, and digital channels, to supporting social media strategic post & content creation, and managing the Website. This role is a kaleidoscope of opportunities, and if you're a creative soul ready to unleash your design prowess across diverse platforms, this might just be your dream job.Are you ready to dive into the vibrant world of toys and entertainment? We are recruiting a Marketing & Design Assistant to join a dynamic British toy company. This role is based in Amersham, Buckinghamshire. If you're a creative soul with a penchant for precision, this might just be your dream job. We're not just creating toys; we're crafting experiences that bring joy and learning to children around the globe. So, if you're up for the challenge and ready to unleash your design prowess, read on!Company Overview:Our client is a dynamic global toy company that creates trustworthy toys at outstanding quality and value. They care about all the little details, meaning that all their toys are thoughtfully designed. They passionately believe in the joy and benefit that each toy brings through play. They are driven by an ambitious team whose passion, ethics, energy, and sense of fun goes into everything they do. Each team member is selected for their unique talent and because they are amazing at what they do.Job Overview: As a Marketing & Design Assistant, you'll be at the heart of their creative process. You'll need to bring your A-game and think big because they're all about pushing boundaries and never settling for the status quo. We're looking for someone who thrives in a fast-paced environment, is brimming with creativity, and can spot the tiniest of details. Your role will be to breathe life into their toy brands through captivating designs, and you'll be an essential part of their close-knit team.Here's what you'll be doing:Create and develop exciting and engaging B2B & B2C marketing assets within set brand identities that our brands use for advertising, promotion, in-store, and digital use.Support social media strategic post & content creation.Manage the photography process.Knowledge of Adobe Creative Suite is vital. Exceptional organisation and communication skills, with the ability to prioritise tasks, meet deadlines, and manage multiple projects simultaneously.Ability to sketch out ideas, demonstrate a strong understanding of brand design, typography, layout, and composition.Solid understanding of design principles and experience designing for various digital platforms and channels.Creative thinking and problem-solving abilities, with a keen eye for detail and a passion for delivering exceptional design solutions. Strong collaboration and interpersonal skills, with the ability to work effectively in a team-oriented environment.Retouching and visualisation skills will be required. Basic understanding of print processes.In the first few months, you would have:Immersed yourself in the brand, competitors, and market landscape. Shown your creative enthusiasm through eye-catching designs.Built strong relationships within the team and across the business. Crafted end-to-end campaigns that dazzle, from concept to production.Managed and curated an extensive image asset library.Support social media strategic post & content creation Support the management of the WebsiteManage the photography process Manage and have ownership of our extensive image asset libraries.Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Benefits of this job:Generous Toy DiscountLife CoverPayroll Giving PensionHigh Street & Leisure DiscountsCycle to Work schemeBirthday Leave and generous holidaysFlexible working hoursThis is a fantastic opportunity to join a tight-knit team and immerse yourself in a world of creativity and innovation. It's the perfect starting point for your Design and Creative Artwork career, with comprehensive training and support from our client's experienced team. Discover the magic of creativity meeting playfulness every day!....Read more...
The entry-level role is a thrilling opportunity to advance your Design and Creative Artwork career with comprehensive training and support from our highly experienced team, immersing you in a dynamic world where creativity meets precision. As a Creative Marketer you'll be at the forefront of crafting experiences for a dynamic British toy company based in Amersham, Buckinghamshire. Your canvas will be vast, ranging from creating and developing exciting and engaging B2B & B2C marketing assets within set brand identities, used for advertising, promotion, in-store, and digital channels, to supporting social media strategic post & content creation, and managing the Website. This role is a kaleidoscope of opportunities, and if you're a creative soul ready to unleash your design prowess across diverse platforms, this might just be your dream job.Are you ready to dive into the vibrant world of toys and entertainment? We are recruiting a Marketing & Design Assistant to join a dynamic British toy company. This role is based in Amersham, Buckinghamshire. If you're a creative soul with a penchant for precision, this might just be your dream job. We're not just creating toys; we're crafting experiences that bring joy and learning to children around the globe. So, if you're up for the challenge and ready to unleash your design prowess, read on!Company Overview:Our client is a dynamic global toy company that creates trustworthy toys at outstanding quality and value. They care about all the little details, meaning that all their toys are thoughtfully designed. They passionately believe in the joy and benefit that each toy brings through play. They are driven by an ambitious team whose passion, ethics, energy, and sense of fun goes into everything they do. Each team member is selected for their unique talent and because they are amazing at what they do.Job Overview: As a Marketing & Design Assistant, you'll be at the heart of their creative process. You'll need to bring your A-game and think big because they're all about pushing boundaries and never settling for the status quo. We're looking for someone who thrives in a fast-paced environment, is brimming with creativity, and can spot the tiniest of details. Your role will be to breathe life into their toy brands through captivating designs, and you'll be an essential part of their close-knit team.Here's what you'll be doing:Create and develop exciting and engaging B2B & B2C marketing assets within set brand identities that our brands use for advertising, promotion, in-store, and digital use.Support social media strategic post & content creation.Manage the photography process.Knowledge of Adobe Creative Suite is vital. Exceptional organisation and communication skills, with the ability to prioritise tasks, meet deadlines, and manage multiple projects simultaneously.Ability to sketch out ideas, demonstrate a strong understanding of brand design, typography, layout, and composition.Solid understanding of design principles and experience designing for various digital platforms and channels.Creative thinking and problem-solving abilities, with a keen eye for detail and a passion for delivering exceptional design solutions. Strong collaboration and interpersonal skills, with the ability to work effectively in a team-oriented environment.Retouching and visualisation skills will be required. Basic understanding of print processes.In the first few months, you would have:Immersed yourself in the brand, competitors, and market landscape. Shown your creative enthusiasm through eye-catching designs.Built strong relationships within the team and across the business. Crafted end-to-end campaigns that dazzle, from concept to production.Managed and curated an extensive image asset library.Support social media strategic post & content creation Support the management of the WebsiteManage the photography process Manage and have ownership of our extensive image asset libraries.Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Benefits of this job:Generous Toy DiscountLife CoverPayroll Giving PensionHigh Street & Leisure DiscountsCycle to Work schemeBirthday Leave and generous holidaysFlexible working hoursThis is a fantastic opportunity to join a tight-knit team and immerse yourself in a world of creativity and innovation. It's the perfect starting point for your Design and Creative Artwork career, with comprehensive training and support from our client's experienced team. Discover the magic of creativity meeting playfulness every day!....Read more...
Building Services Engineer / Technical Author
Training Provided - Mechanical Building Services Engineering Essential
Based Anywhere In The UK - Remote Working From Home
Mon To Fri - 9am To 5pm - 35 Hours Per Week
34 Days Holiday, Private Medical Insurance, Various Other Benefits
Up to £40k per annum
Are you an experienced Mechanical Building Services Engineer looking an exciting opportunity to come off the tools and learn how to use your wealth of knowledge to help others?
Our well-established client provides a web-based software platform to make building maintenance schedules available to engineers in the field for over 800 subscribers including museums, libraries, councils, retailers, healthcare suppliers, and manufacturers. They have offices based in the North and South but the role is fully remote.
Due to continuous growth, they are currently looking for a Mechanical Engineer with Building Services experience to join their existing team and go through a 6-12 month training plan in order to become a Technical Author. The role involves the management and provision of advice to internal groups and members, the facilitation, writing and maintaining of technical publications, and the research and collation of Facilities Management and Building Services schedules.
This is a fully remote role and you can be based anywhere in the UK. Travel to one of their offices for meetings is required occasionally, usually once per quarter.
Key Duties (Once Trained):
- Research, development and writing of service and maintenance schedules
- Continually review technical and legislative/statutory requirements, revising and creating maintenance schedules accordingly to align with changes in the industry, including schedule and task descriptions, maintenance actions, maintenance intervals and time taken to carry out listed maintenance
- The provision of advice to subscribers, members and staff
- Keeping abreast of relevant developments relating to the technical and safety aspects of the building services sector
- Collation and analysis of issues, trends and updates based on this analysis
- Gather information from industry and manufacturers to enable maintenance tasks to be developed for new equipment and sector specific requirements
Key Skills / Experience Required - Building Services Engineer:
- Experience of working as a mechanical maintenance/installation engineer, or mechanical building services engineer
- Happy to come off the tools and retrain into a new role
- A sound working knowledge of the technical requirements of mechanical building services maintenance
- Working knowledge of the requirements of Facilities Management, particularly in relation to mechanical installations
- Working knowledge of current regulations, industry standards and codes of practice
- Working knowledge of building handover documentation such as operation manuals, record drawings, manufacturers literature, and test certificates
- Ability to communicate effectively with a broad range of experts in the Facilities Management and Building services sector
- Ability to interpret standards, best practice guides or similar etc. in order to draft, edit and produce documentation
- Proficient in written and oral communications skills
- Proficient IT skills familiarity with the use of Microsoft Office and Adobe Acrobat essential
- An enquiring mind with an interest in innovation within the sector
- Attention to detail and a proactive approach to work
- Willing attitude and readiness to take on new challenges
The Package - Building Services Engineer:
- Salary up to £40k after probation
- Holiday entitlement 26 days + 8 Bank Holidays
- Additional Leave Purchase Scheme You can buy extra 5 days holiday a year if needed
- Private Medical Insurance
- Summer Hours every other Friday off during summer months or every Friday afternoon
- Full Company Sick Pay for six months (after 6 months service)
- Enhanced Maternity/Paternity Pay length of service related
- Refer a friend bonus
About Precision People
Precision People is a leading recruitment agency that specialises in sourcing top talent for Engineering, Technical, Sales and Senior Management roles across a wide range of industries. With a focus on precision and quality, their team of expert recruiters works tirelessly to match the best candidates with the right employers, ensuring that both parties benefit from a successful partnership. Precision People has the expertise and resources to help you find the perfect role. With a deep understanding of the industry and a commitment to excellence, they have built a reputation for delivering exceptional results and exceeding their candidates expectations.
Interested? To apply for this Trainee Technical Author position, here are your two options:
1. "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Dan Henderson on 0116 254 5411 between 8.30am - 5.30pm
2. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know
PPDEL....Read more...
