Main duties will include:
Lettings/Transport:
Reporting to the Operations Manager, you will be responsible for maximising the School’s facilities by running an efficient lettings service for interested external parties.
Main responsibilities
· In conjunction with the Operations Manager and Pool Manager, manage all swimming lettings’ enquiries and respond accordingly.
· In conjunction with the Operations Manager and Site Supervisor, manage all corporate lettings’ enquiries in relation to staffing levels.
· Provide an administration service to ensure all new and repeat bookings are managed in accordance with compliance and health and safety requirements.
· Liaise with Marketing to promote external lettings on relevant social media platforms.
· Carry out risk assessments as and when required.
· Working with the Operations Manager, set and review annual pricing structures in accordance with external market.
· Seek new opportunities for lettings and follow up with any potential new customers.
· Provide an excellent professional level of customer service to all existing and potential new customers, ensure repeat bookings are maintained wherever possible. · Book and manage all internal sports related transport, ensuring keys are given out and returned promptly.
School Buses
Job purpose summaryReporting to the Financial Controller, you will be responsible for managing the administration around Kura (school bus app).
Main responsibilities· Respond to all parent bus enquiries throughout School bus email address.
· Send activation codes to parents and assist using the app where necessary.
· Look into Kura queries and any finance related matters concerning routine bus trips.
· Track passenger usage / bus arrival and departure times.
· Deal with any lost property queries and direct as appropriate.
· Be the point of contract for Acklams, parents and students concerning school buses.Training:The training will take place onsite at Hymers College with training from highly skilled members of staff and the Skill Coach visiting regularly delivering sessions.Training Outcome:On completion of the apprenticeship, for the right candidate there is a full time position or further learning progression available Employer Description:From Pre-School right through to Sixth Form, Hymers offers the very best in education, facilities, pastoral support and co-curricular opportunities for those aged 3 - 18.
As one school, on two sites, with one collective vision, at Hymers Hessle Mount and Hymers College we put our children at the centre of all that we do.
On both campuses, creative and dynamic teachers support pupils on their learning journey, inspiring them to become independent thinkers who are interested and engaged in the world around them.
Hymers also offers a supportive system of pastoral care with a strong tutorial system and House system. We recognise that the social and emotional development of pupils is of equal importance to their academic progress. As such, the co-curricular offering outside the classroom is second-to-none.Working Hours :Monday to Friday 8am - 4:30pmSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Presentation skills,Team working,Initiative,Telephone manner....Read more...
Answers phone calls
Register new applicants
Booking viewings
Handles enquiries and takes messages
Canvassing to generate new business
Write letters to new sellers
Market research to see what new properties are on and what's reduced in price
Training Outcome:Progress on to a senior sales and lettings negotiator and even a listing manager.Employer Description:Estate agency, sales and lettingsWorking Hours :Monday to Friday 9:30am - 5:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Are you a passionate Sales or Lettings Negotiator with a flair for valuing, but feel your efforts aren’t fully appreciated? Or perhaps you’re a Sales and Lettings Manager looking to step away from the burden of team management while still enjoying the rewards of your hard work? If this sounds like you, we have the perfect opportunity to join a forward-thinking company where teamwork is at the heart of everything they do. Our client believes in equal success for all, and there’s no hierarchy—when the office thrives, so do you! In this role, you’ll benefit from generous shared office bonuses, plus an exciting additional instruction bonus, rewarding you for the vital role you play in the company's success. If you’re ready to make an impact in a collaborative environment where your contribution is truly valued, this is the role for you. Read on to learn more!Established in 2013, our client specialises in selling and letting properties in highly sought-after areas across Surrey, Berkshire, and Hampshire. With a strong reputation for supporting employee growth, the company offers career advancement, market-leading training, and a collaborative team environment designed to set you up for success.In this role, you'll be instrumental in expanding their property portfolio, winning new instructions, and helping Directors drive branch profitability. You'll have a chance to showcase your skills, build meaningful client relationships, and deliver an outstanding experience that clients remember.Your ability to provide top-notch customer service, negotiate effectively, and build lasting relationships will make you a valuable team member!Responsibilities:Imagine a role where you can:
Identify and seize new business opportunitiesConduct property valuations with expertise and confidencePromote properties, manage viewings, and register applicants seamlesslyExceed sales targets, both personally and at branch levelFoster new business through community networkingBe the key communicator between clients and vendors
Skills required:
Excellent sales ability.High level of customer service skills.Good telephone manner and positive attitude.The ability to negotiate.Tenacity and be a self-starter with the drive to succeed.Ability to build and nurture trusted relationships at all levels.Be responsive to change.Some lettings knowledge needed.
Benefits:
Excellent salary and commission structureStructured training & support.Uncapped earning potentialMinimum 28 days holiday.Bank Holidays OffChristmas & New Year Off
How to Apply:If you're ready to take your career to the next level with a company that values growth and development, apply today! Join our client and unlock your potential in a supportive, collaborative environment where your efforts drive real results. ....Read more...
Daily tasks include:
● Customer Service - taking inbound calls from tenants and clients, booking appointments, making outbound calls and following up on visits
● Assisting the Lettings department with general enquiries and processing of tenant applications/referencing
● Assisting the Property Managers with receivables and general administration
● Maintaining and updating online databases
● Opening and closing of utility accounts
● Scanning of invoices and processing through the system ready for payment
● Minute taking
● General administration duties (including but not limited to) filing, scanning etc.Training:You will be working towards your Housing & Propery Management Level 3 Qualification and attend 1-2-1 meetings via teams every month to discuss your progress with your tutor and learn about the modules including decision making & collaborative working, housing legislation, tenancy types, and more! You will have a minimum of 6 hours per week to complete apprenticeship work which includes assignments, research, and training within your role. All apprenticeship work is completed in the workplace during your working hours.Training Outcome:Property managerLeasing consultantFacilities managerConstruction and tradesEmployer Description:JDi Property Holdings Ltd work in the housing and property sector. They have a supportive and friendly team that will help you throughout your apprenticeship journey. Signature Properties UK prides itself on offering a fantastic portfolio of over 350 rental properties across the South Coast and providing the highest levels of customer service. As the vast majority of properties are owned by us, there are no middlemen which means the Property Managers can deal directly with tenants and have the autonomy to resolve any issues efficiently. We also have a dedicated maintenance team who are on hand to promptly help fix any problems reported to the Property Managers.Working Hours :· Hours: Monday to Friday 8:00 – 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Non judgemental,Patience....Read more...
Scheme Manager Bognor Regis Over 60s Service 6 Month Contract 35 Hours £20.81 LTD / £17.74 PAYE (inc. hol)
One of the UK’s largest housing associations is recruiting for a Scheme Manager in Bognor Regis, supporting a vibrant over-60s community in independent living flats.THE ROLE As a Scheme Housing Officer, you’ll be responsible for ensuring that the housing schemes are safe, attractive, and effectively managed. Key responsibilities include:
Acting as the custodian for schemes, managing day-to-day operations and ensuring a safe environment.
Conducting annual home visits, tenancy audits, and regular resident welfare checks.
Providing tenancy management services, including income maximisation, lettings, and addressing anti-social behaviour.
Collaborating with internal teams and external contractors to address repairs and maintenance issues.
Supporting residents in accessing appropriate care or support services when required.
Ensuring compliance with Health & Safety legislation through regular scheme inspections.
Promoting resident involvement in community decisions and activities.
THE CANDIDATE The ideal candidate will have experience in a similar housing or support role and demonstrate strong interpersonal skills. Essential requirements include:
Previous experience in supported housing or care-related services, ideally with older adults.
A proactive, customer-focused approach to delivering excellent service.
Resilience and self-motivation to work independently across multiple schemes.
Strong communication skills in person, via phone, and in writing.
A full driving licence and access to a vehicle or evidence of the ability to meet travel requirements.
THE CONTRACT
35 hours per week (7 hours per day, Monday to Friday, with flexible hours between 8:00 and 18:00).
6 Month Contract, potential for becoming permanent beyond this.
The pay for the role is £20.81 per hour LTD company rate. The PAYE equivalent is £17.74 per hour, inclusive of holiday pay.
HOW TO APPLY To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!....Read more...
Site Maintenance:
Note and report to line manager all building and fabric defects.
Carry out routine maintenance repairs as requested, subject to training and previous experience.
Make the area safe and carry out emergency repairs as appropriate.
Carry out internal and external maintenance and redecoration as instructed by line manager.
Meet with Senior Leadership Team at half-termly maintenance meeting to contribute to planning holiday work if required by line manager.
Operate the school heating, lighting, water and ventilation systems, ensuring they are maintained to the correct standard.
Replace light bulbs and clean light fittings as required.
Ensure all tools and machinery relevant to the post is serviced and maintained.
Ensure the grounds are maintained, including clearing of leaves, minor pruning, emptying of external waste bins and litter picking.
Take responsibility for clearing snow or ice from paths for access, dealing with break-ins or other damage caused to school property, as agreed with line manager
Supervision of contractors:
Supervise contractors on site ensuring all Health and Safety requirements are adhered to.
Report defects to term contractor and line manager.
Management of use of site:
Take and record meter readings as requested by line manager.
Collect and assemble waste for collection.
Check and adjust heating system.
Prepare rooms for exams, lettings, parents evenings as instructed by line manager.
Stock Management/admin:
Move goods and school equipment within the school.
Monitor stocks of cleaning products and PPE and report to line manager.
Maintain paper and online recording systems as instructed by line manager.
Cleaning:
Carry out cleaning duties to an acceptable standard as agreed with line manager.
Carry out a schedule of cleaning for the site under Line Manager’s supervision, following agreed procedures and standards.
Monitor cleaning standards, ensuring acceptable standards of cleanliness and report to line manager.
Effectively use all site cleaning machinery showing regard to health and safety requirements.
Ensure all graffiti is removed regularly.
Hygienically clean following any body fluid spillages, showing regard to health and safety requirements.
Security:
Act as keyholder for the school. Lock and unlock including activate and deactivate intruder alarm system as directed by line manager.
Be on call for emergencies if agreed with line manager.
Management (where staff directly employed):
Provide cover in the event of cleaning staff absence.
Respond positively to reasonable requests commensurate with the role, made by members of staff.
Identify own training needs and report to line manager. Participate in training and other learning activities and performance development as required.
Training:
Level 3 in Facilities Management
Training Outcome:The role of the Site Manager is varied and rewarding with very high levels of accountability. Responsible for the health and safety of children, staff and visitors across the site, the Site Manager must become adept at balancing the challenges of the day to day demands of the site and the regulatory compliance aspect. This role lends itself well to further careers in health and safety, facilities, contract management or project management.Employer Description:The Federation of Bursledon Schools consists of an Infant and Junior School which share the same site. The grounds are extensive, with a large woodland. The schools are 3 form entry, meaning we have up to 630 children and 80 staff on site. Working Hours :Mon- Fri, shifts TBC.Skills: Attention to detail,Organisation skills....Read more...
General-
To undertake other duties appropriate to the post as required
To carry out the above functions in line with our corporate best practice, quality management and security guidelines and other relevant standards
To comply with the 1984 and 1998 Data Protection Act and the GDPR at all times
Home Connections is committed to the principle of equality of opportunity for everyone, both in terms of service provision and employment. It is your responsibility to carry out your duties in accordance with this policy
To comply with Health and Safety regulations and ensure ICT is deployed in accordance with best practice
Admin-
Calls – Answer and handle telephone calls from applicants, public and member organisations
Enquiry Inbox - Respond to the emails in the enquiry inbox.
Emails - Save answered emails in named folder and forward emails to the relevant staff member
Minute Taking - Occasional minute-taking at team and property management meetings
Property Management Meeting - Attend weekly meetings and assist the London Letting Manager collate relevant data
Team Meeting - Attend weekly team meetings
Daily Morning Meeting - Attend daily team catch-up meetings
Staff Meeting - Attend twice monthly staff meetings
Case Management
Homefinder UK Service - Inform applicants and the public about the service
Application Form - Assist applicants to complete and submit the Homefinder UK application form
Case Management Support - Assist in case managing local authorities’ applicants
Reports - Generate weekly and monthly reports for internal and external meeting
Training:Training
Calls
Case Management
CRM Systems
Conflict Resolution
Customer Service
Domestic Abuse
GDPR
Minute Taking or Welfare Reform and Work Act 2016
Training Outcome:Potential to become permanent member of staff.Employer Description:A boutique software house. A non-profit company owned by local authorities. We deliver software for housing needs services to be used by local councils and housing associations. These services included but are not limited to property advertising via choice based lettings, online housing applications, housing registers, homelessness systems, housing advice and housing options wizards. Home Connections is an SME with around a dozen employees and is based in Islington, North London.Working Hours :Mon- Fri 9am-5:30pm.Skills: Communication skills,Organisation skills....Read more...
Currently recruiting for a PRS Access and Resettlement Worker, to work in the Lambeth area. The service provides tenancy related support to clients to help them access independent accommodation.The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 9AM - 5PM. Temporary cover is required for approximately 2-3 months. In this position, you will be required to:- Hold a caseload of 25-30 low support key clients who require support to move on into independent, private rented sector accommodation- Undertake comprehensive assessments that lead to focused and co-produced Housing Plans for clients, and deliver support using a strengths-based model with clearly defined support objectives outlined leading towards agreed goals- Support the Team Manager to manage the assessment and allocation of referrals to the service- Provide guidance and support to the team relevant housing and welfare legislation- Source Private Rented Sector Accommodation for the service including building and maintaining relationships with letting agents and landlords- Ensure that all procured accommodation complies with relevant health and safety and building control regulations- Maintain up to date and current knowledge of changes in legislation relevant to local authority housing assistance, welfare reform and other key areas that impact on our clients' lives- Help develop new housing pathways for the service, increasing the volume of properties being made available to the clients- Arrange property viewings and assist clients to attend these and where successful, support clients to move into their independent accommodation- Provide a point of contact for landlords to discuss concerns in relation to the way tenancies are being conducted and advocating on behalf of both Landlord and client according to where any responsibility for tenure breach sits- Ensure that all necessary support is in place to improve the chances of the client sustaining their tenancy including signposting and attending appointments if appropriatePlease note: this role involves loneworking
To apply for this role, you must have:- Experience of building and maintaining relationships with landlords and lettings agents in the private rented sector and/or other types of housing provider- Experience of delivering high quality, structured and time limited interventions that have relieved or prevented homelessness- Up to date working knowledge of welfare benefits and reform and its relation to housing, as well as a good understanding of tenure law and the ability to advise others as and when needed- The ability to work in close partnership with external agencies and effectively liaise with a range of service providers or agencies to establish or improve services for clients- The ability to be self-motivating, work under pressure, and manage time effectively, prioritising different areas of work according to need- A good level of numeracy, literacy and comprehension to prepare and maintain case records, communicate in writing with other agencies and analyse written and numerical information....Read more...
At G2M we pride ourselves on nurturing our core values of:
Putting People First
Taking Responsibility
Leaving a Legacy
Exceeding Expectations
We aim to embed these in everything we do and are looking for team members who can identify with these values and enjoy being part of building a dynamic business that will truly make a difference.
Above National Average apprentice wage and looking to permanently recruit the right applicant, upon successful completion of the course. Any full job offers at the end of the fixed term would be at least on the Real Living Wage rate.
General duties including (full training will be provided):
Supplier Invoice Procedures:
Process and track incoming invoices related to property management
Liaise with suppliers, contractors, and internal teams to ensure timely and accurate invoicing
Ensure invoices are correctly coded and sent for approval in a timely manner
Lettings Procedures:
Assist in the coordination of resident viewings and property marketing
Support the application and onboarding process
Renewals:
Support the renewal process for residents, ensuring that procedures are followed and communication with residents is effective
Liaise with residents regarding renew coordination of resident viewings and property marketing
Support the application and onboarding process. All options and negotiate terms as required
Track and ensure timely renewals are executed, avoiding lapses in tenancy
Customer Liaison:
Provide excellent customer service (internal and external) by responding to enquiries, resolving issues, and fostering positive relationships
Administrate on resident complaints, including antisocial behaviour and safeguarding concerns and escalate as necessary to management
Rent Collection & Arrears:
Chasing residents for arrears and supporting all aspects of rent collection
Support reporting requirements & KPI tracking
Property Management Support:
Support the property management team in daily operations, including maintenance coordination, inspections, and property updates
Ensure all necessary compliance documents (e.g. gas safety certificates, EPC’s) are up to date and available
Resident Management Support:
Support the Resident Management team in daily operations, including utility management of voids and landlord supplies, Local Tax liability administration and Selective Licencing research and application support
Corporate Support
Assist with post handling and distribution and provide support to the office manager for facilities and function management, where needed
Training:
Training will be at Doncaster College where you will access a wide range of facilities on offer
Day release
You will undertake The Level 3 Business Administration apprenticeship standard.
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
You will undertake Functional Skills for English and/or Maths if needed
You will undertake both on and off the job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience.
Training Outcome:
Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate
Employer Description:Founded in 2013, G2M have developed a unique platform for the volume aggregation of the Private Rental Sector (PRS) and are aiming to become the UK’s largest operator of single-family homes to rent. Currently in the UK, 98% of the 5.5 million private rental homes are owned by individual private buy-to-let landlords. These are of variable asset quality and often provide poor management service levels. 25% of all UK property stock is considered ‘non decent standard’ and as a result over 15% of UK carbon emissions are from the UK’s residential property base. G2M is not a developer, but is a volume aggregator of existing property assets, aiming to provide institutional access to this fragmented, diversified and geographically spread asset base. In order to do this, G2M is pioneering the UK-wide regeneration of residential properties and has an unrelenting focus on improving home energy performance delivering, higher quality, more economic homes to rent combined with best-in-class management service levels. G2M’s operations, under the trading name of Habodel, are truly unique in the UK and will offer the ability to collect and analyse resident data on a large scale to revolutionise the PRS market, not only improving home and living standards for the average UK renter, but also providing secure and robust investment income for institutions and assisting the UK in meeting its carbon reduction targets.Working Hours :Monday- Friday
Shifts to be confirmed
7 hours 30 minutes per working day
Excluding lunch and day release for one daySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental....Read more...
