GLL is a not-for-profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries, and performing arts facilities for everyone. We're committed to providing access to quality community facilities - and more - at a price everyone can afford. We already manage over 258 facilities, and we're adding more all the time, operating under our 'Better' brand. Unlike many other brands, we are for everyone.
Community is at the heart of everything we do, and we want to make sure that everyone can live a healthy and active lifestyle. What you’ll do:
Customer Experience:
Understand the services and products on offer to assist with customer questions and queries
Support different types of customers with different needs
Support the centre in gaining customer feedback on our products and services, including dealing with customer complaints
Support the centre to deliver swimming lessons where required (qualification dependent)
Share knowledge with customers on the role exercise plays in health and wellbeing
Conduct customers' gym inductions and health screening where required (qualification dependent)
Plan and deliver exercise sessions to meet customers' health and fitness goals
People Experience:
Support GLL's visions and values
Attend and participate in all apprenticeship workshops, meetings, and reviews with your tutor and General Manager
Ensure all training and qualification deadlines are met in agreement with your tutor and manager
Achieve and maintain all necessary qualifications, including ongoing CPD training
Keep up-to-date with trends and developments in the leisure industry
As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else. You will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18 months to complete, as well as completing the following qualifications throughout the length of your apprenticeship:
National Pool Lifeguard Qualification (NPLQ)
STA Certificate in Teaching Swimming
Level 2 Gym Instructor
Training:The apprentice will receive full on the job training as well as 20% off the job training from the employer. They will also receive a full wrap around service from SCL.Training Outcome:The apprentice can progress on to the next level once they have completed their apprenticeship.Employer Description:GLL is a not-for-profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries, and performing arts facilities for everyone. We're committed to providing access to quality community facilities - and more - at a price everyone can afford. We already manage over 258 facilities, and we're adding more all the time, operating under our 'Better' brand. Unlike many other brands, we are for everyone. Community is at the heart of everything we do, and we want to make sure that everyone can live a healthy and active lifestyle.Working Hours :To be confirmed at the interview stage.Skills: Swimming skills,Organisation skills,Customer service skills....Read more...
Set up, check and prepare sports, fitness and activity areas ready for use
Carry out routine cleaning tasks and ensure facilities remain clean, safe and well maintained
Complete equipment and facility safety checks and report any faults or concerns
Support the day-to-day operation of the sports centre, following health and safety procedures
Welcome visitors, answer enquiries and provide excellent customer service
Supervise users throughout the facility and promote a safe, inclusive environment
Lifeguard pool sessions, respond to emergencies and provide First Aid when required
Complete operational records, including pool tests, equipment checks, cleaning logs and incident reports
Assist with facility bookings, events and external hire activities
Support student lifeguards, staff and volunteers during activities and events
Help with maintenance and improvement projects around the facility
Attend training and work towards Level 2 Leisure Team Member, NPLQ, Swimming Teacher and Gym Instructor qualifications
Follow safeguarding, health and safety, and school policies at all times
Training:The apprentice will complete a Level 2 Leisure Team Member Apprenticeship over approximately 18 months, although this may be completed sooner depending on existing qualifications. Training will include the National Pool Lifeguard Qualification (NPLQ), Level 2 Swimming Teacher qualification and Level 2 Gym Instructor qualification.
Training will be delivered through a combination of on-the-job learning at Dauntsey's Awdry Sports Centre, onsite classroom sessions and online learning. The apprentice will work alongside experienced staff while developing practical skills and knowledge. Training will take place throughout the apprenticeship programme rather than on a block release basis.Training Outcome:Recreation Assistant/Duty Manager.Employer Description:Dauntseys School
https://www.dauntseys.org/Working Hours :Shifts will be scheduled between 6:30am and 10:00pm. Working days may be any day from Monday to Sunday. Weekend working is included as part of the rota.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative,Non judgemental,Physical fitness....Read more...
