Please note the salary range for this position is from £15,353.51 up to £25,623.07 GLL is currently recruiting for a Leisure Team Member Apprentice to work in One NK, North Kesteven, LN6 9AX. If you have the skills and ambition to join us as a Leisure Team Member Apprentice, there's never been a more exciting time to join us. This is more than just a Leisure Team Member Apprenticeship; it's a career where you will be given the training to develop your career with the UK's largest leisure provider. GLL is a not-for-profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries, and performing arts facilities for everyone. We're committed to providing access to quality community facilities - and more - at a price everyone can afford. We already manage over 258 facilities, and we're adding more all the time, operating under our 'Better' brand. Unlike many other brands, we are for everyone. Community is at the heart of everything we do, and we want to make sure that everyone can live a healthy and active lifestyle.
What you’ll do:
Customer Experience
Understand the services and products on offer to assist with customer questions and queries
Support different types of customers with different needs
Support the centre in gaining customer feedback on our products and services, including dealing with customer complaints
Support the centre to deliver swimming lessons where required (qualification dependent)
Share knowledge with customers on the role exercise plays in health and well-being
Conduct customers' gym inductions and health screening where required (qualification dependent)
Plan and deliver exercise sessions to meet customers' health and fitness goals
People Experience
Support GLL's visions and values
Attend and participate in all apprenticeship workshops, meetings, and reviews with your tutor and general manager
Ensure all training and qualification deadlines are met in agreement with your tutor and manager
Achieve and maintain all necessary qualifications, including ongoing CPD training
Keep up-to-date with trends and developments in the leisure industry
As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else. You will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18 months to complete, as well as completing the following qualifications throughout the length of your apprenticeship:
National Pool Lifeguard Qualification (NPLQ)
First Aid at Work (Level 3)
Certificate in Teaching Swimming
Level 2 Gym Instructor
However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.Training:The apprentice will receive full on-the-job training from the employer. Off-the-job training will follow the time allocations outlined in the Occupational Standard.Training Outcome:The apprentice will be able to progress onto the next level.Employer Description:As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else.
As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with!
The basics:
* This is a permanent position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role.
* We are an accredited Living Wage employer with industry-leading rates of pay.
* We can offer a career, not just a job, with extensive Learning & Development support available.
* A uniform will be supplied and must be worn.
* GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in.
* As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business.
Additionally, GLL offers employees a range of employment benefits:
* Access to a pension scheme.
* Health Assurance and access to Counselling services.
* Access to the tax-efficient Ride to Work bicycle purchase scheme.
* Free annual eye tests.
* Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras!
GLL Society benefits (if you choose to join the Society after your probation period) include:
* The right to stand for the Society board and to vote for board members to represent you.
* Access to team building and fun events such as treks, concerts, outings, etc.
* Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet.
About GLL:
As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres.
Our people are from the communities we serve and help us make real changes in their local area.
One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community.
We offer two different types of work arrangements:
* A permanent employment contract - part time and full time.
* A flexible worker engagement by joining our flexible worker pool.
If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you.
So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you’ll be able to find your ideal new job at GLL.
Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer.
However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives.
We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location
Working Hours :TBC during interview stage.Skills: Communication skills,Organisation skills,Swimming Skills,Team working,Physical fitness....Read more...
Provide support, advocacy and information to the individuals we support. • Provide emotional and practical support to service users. • Help service users meet their personal care needs sensitively and appropriately to a high standard, including personal hygiene, assistance with laundry, and preparing meals and drinks. • Supporting service users to take any prescribed medicine, complying with all medicine policies, including storage, administering and record keeping. • Enable service users to achieve independence as far as possible in all areas of their life by providing appropriate information, opportunity, training, counselling and support. • Help service users to identify and choose their support needs. • Assist in devising, implementing and reviewing care plans. Provide a safe, comfortable and supportive day centre for the individuals we support. • Assist in health and safety assessments, follow health and safety procedures and participate in fire drills and audits. • Report any maintenance and repair tasks in the day centre, to the Service Manager/Team Leader • Assist the individuals we support to present themselves as valued members of the local community. • Create opportunities for social and leisure activities with service users.
Ensure that the rights of the people we support are always protected and respected. Ensure that each individual is supported as far as possible to exercise their rights in the following areas: Privacy, choice, participation in decision making affecting their lives, expression of their own cultural identity, entitlement to service, feedback on the service they receive and the right to complain, protection of their property, maintaining links with family and friends. Liaise with other professionals on behalf of the individuals we support.
Assist the management team when working with outside professionals, e.g. Social workers, psychologists, behavioural specialists and medical practitioners, within the day centre environment and the individual’s home environment. Keep records and participate in administrative tasks. • Assist in writing, receiving and updating of individual care plans in conjunction with the Service Manager/Team Leader. • Assist and participate in the wide range of administrative tasks necessary for the smooth running of the day centre Participate in the opportunities provided for training and development. • Participate in regular supervision to: receive support, increase knowledge, identify training needs, evaluate work performance, aid and assess professional development.Training:The apprentice will attend Waltham Forest College, located at 707 Forest Road, Walthamstow, London, E17 4JB, as part of their apprenticeship training.
· 1 day per week at college
· On-site college-based training
· The remaining days will be spent working with Trinity Care, gaining practical experience and developing social care skills in the workplace.
· Training will support the apprentice in building the knowledge, skills, and behaviours required to successfully complete their apprenticeship.Training Outcome:Become a Support WorkerEmployer Description:Trinity London Care is a day service providing support for adults with autism, learning disabilities and physical disabilities.Working Hours :09:30 – 14:30 dailySkills: ....Read more...
Tudor Employment Agency are currently recruiting for Customer Service Advisor for our client based in Stafford, ST16, on a Permanent basis.This is an excellent opportunity for an aspiring or existing customer service advisor to broaden their skillset. The client offers luxury motorhomes and allied services including maintenance, repair and bespoke installation.Our client offers a robust personal development programme including both internal and external training: You will be funded on a NVQ in Customer Service and NVQ in Business Administration, as well as role-specific training to increase your brand and product knowledge.Experience within a car sales environment or similar would be highly advantageous.The Customer Service Advisor must:
Have previous Customer Service experience Be professional in appearance and natureKeyloop or Kerridge experience would be advantageous
Duties of Customer Service Advisor:
Take ownership of the customer and their vehicle from point of sale throughout the product lifeWork under the instruction of the Service Centre Manager and Operations ManagerMeet and greet all customers upon arrivalQualify the customer to achieve accurate diagnostic informationCommunicate with allied departments including the workshopCommunicate and approve any additional work needed on vehiclesManage the logistics and parking of all vehicles on siteUpsell allied products and servicesContinually update the CRM with accurate client details and vehicle histor
Hours of work for a Customer Service Advisor:Full TimeMonday-Friday, 8AM-5PMMust work one out of three Saturdays, 9AM-1PMPay Rate for a Customer Service Advisor:Full TimeUp to £27,000 per annumChristmas bonusAdditional bonus structure dependant on salesBenefits for a Customer Service Advisor:
Exceptional facilitiesExtensive personal development programme including NVQ in Customer Service and Business AdministrationJob progression availableChristmas bonus and company paid Christmas partyFriendly and nurturing teamNiche industry sectorStaff use of company motorhome for leisureCompany provided Jacket Potato lunches each FridayHealthcare including optical and dentalLife insuranceCompetitive pension
In order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commercial@tudoremployment.co.ukApplicants can also register online by clicking the link - https://tinyurl.com/ONLINECOMTEMP1 For information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
