You will be a permanent member of the Leisure Centre Team carrying out job roles such as:
General Assistant
Recreation Assistant
Concierge
Swimming Teacher
Fitness Instructor
The job roles that you are rotated for will be dependent on which qualifications you have achieved as well as the needs of the centre.
The Leisure Team Member - Apprentice role is an ideal opportunity to work, learn and develop your career within GLL.
Customer Experience:
Understanding the services and products on offer to assist with customer questions and queries
Supporting different types of customers with different needs
Supporting the centre in gaining customer feedback on our products and services including dealing with customer complaints
Support the centre to deliver swimming lessons where required (qualification dependant)
Sharing knowledge with customers on the role exercise plays in health and wellbeing
Conducting customers’ gym inductions and health screening where required (qualifications dependant)
Planning and delivering exercise sessions to meet customers’ health and fitness goals
People Experience:
Supporting GLL’s visions and values
Attend and participate in all apprenticeship workshops, meetings and reviews with your tutor and General Manager
Ensure all training and qualification deadlines are met in agreement with your tutor and manger
Achieve and maintain all necessary qualifications including ongoing CPD training
Keep up to date with trends and developments in the leisure industry
Business Performance:
Have a understanding of GLL and its position in the Health & Fitness Industry
Understand the performance of the centre(s) that you are working in and the external and internal factors that can affect performance
Operations Performance and risk management:
Support the centre to open and close the building
Supervising and lifeguarding customers in swimming pools
Setting up and taking down different types of equipment for activities such as badminton, exercise classes and 5-a-side football
Cleaning and maintenance of different areas of the centre
Personal Effectiveness and Development:
Demonstrates and lives GLL People with Purpose values
Personally, demonstrates equality, inclusion and diversity in their behaviours and actions
Attend all monthly workshops and progress meetings as per your apprenticeship standard
Fully participates and engages in GLL Management meetings, development programmes and ongoing assessment of performance
Develops skills through shared learning and peer learning community
Discusses own performance, learning and development needs with their line manager, which is reflected in a live personal development plan
Training:You will be enrolled on a Leisure Team Member apprenticeship level 2 programme which takes approximately 18-months to complete as well as completing the following qualifications throughout the length of your apprenticeship:
National Pool Lifeguard Qualification (NPLQ)
First Aid at Work (Level 3)
STA Award in Teaching Swimming
STA Certificate in Teaching Swimming
Level 2 Gym Instructor
Training Outcome:GLL prides itself on its internal Learning & Development and internal promotion levels, there is scope for the right candidates to move onto a Level 3 Leisure Duty Manager apprenticeship once they have completed their Level 2.Employer Description:White Horse Leisure and Tennis Centre is a state-of-the-art leisure centre, located in Abingdon, Oxfordshire. The centre offers a variety of facilities including: a gym, fitness class studio, 8 lane swimming pool, teaching pool, 2 squash courts, 8 badminton court sports hall, sauna & steam room, 6 indoor tennis courts and 4 artificial grass courts. The Centre provides highly-reputable junior and adult sports courses, and also offers a variety of kid’s activities including soft play, children's birthday parties and swimming lessons. We have a wide selection of memberships available with no long term contract, so whether you are looking for a full access membership or pay as you go access, we will find something suitable for you.Working Hours :5 days a week including some weekend. Shifts ranging 6am to 2pm or 2pm to 11pmSkills: Communication skills,Attention to detail,Organisation skills,Team working....Read more...
You will be a permanent member of the Leisure Centre Team carrying out job roles such as General Assistant, Recreation Assistant, Concierge, Swimming Teacher & Fitness Instructor. The job roles that you are rotated for will be dependant on which qualifications you have achieved as well as the needs of the centre.
The Leisure Team Member - Apprentice role is an ideal opportunity to work, learn and develop your career within GLL.
Customer Experience
- Understanding the services and products on offer to assist with customer questions and queries
- Supporting different types of customers with different needs
- Supporting the centre in gaining customer feedback on our products and services including dealing with customer complaints
- Support the centre to deliver swimming lessons where required (qualification dependant)
- Sharing knowledge with customers on the role exercise plays in health and wellbeing
- Conducting customers' gym inductions and health screening where required (qualifications dependant)
- Planning and delivering exercise sessions to meet customers' health and fitness goals
People Experience
- Supporting GLL's visions and values
- Attend and participate in all apprenticeship workshops, meetings and reviews with your tutor and General Manager
- Ensure all training and qualification deadlines are met in agreement with your tutor and manger
- Achieve and maintain all necessary qualifications including ongoing CPD training
- Keep up-to-date with trends and developments in the leisure industry
Business Performance
- Have a understanding of GLL and its position in the Health & Fitness Industry
- Understand the performance of the centre(s) that you are working in and the external and internal factors that can affect performance
Operations Performance and risk management
- Support the centre to open and close the building
- Supervising and lifeguarding customers in swimming pools
- Setting up and taking down different types of equipment for activities such as badminton, exercise classes and 5-a-side football
- Cleaning and maintenance of different areas of the centre
Personal Effectiveness and Development
- Demonstrates and lives GLL People with Purpose values
- Personally demonstrates equality, inclusion and diversity in their behaviours and actions
- Attend all monthly workshops and progress meetings as per your apprenticeship standard
- Fully participates and engages in GLL Management meetings, development programmes and on going assessment of performance
- Develops skills through shared learning and peer learning community.
- Discusses own performance, learning and development needs with their line manager, which is reflected in a live personal development plan.
You will be enrolled on a Leisure Team Member apprenticeship level 2 programme which takes approximately 18months to complete as well as completing the following qualifications throughout the length of your apprenticeship:
- National Pool Lifeguard Qualification (NPLQ)
- First Aid at Work (Level 3)
- STA Award in Teaching Swimming
- STA Certificate in Teaching Swimming
- Level 2 Gym InstructorTraining:Leisure Team Member Apprenticeship L2 including Functional Skills in Maths and EnglishTraining Outcome:GLL prides itself on its internal Learning & Development and internal promotion levels, there is scope for the right candidates to move onto a Level 3 Leisure Duty Manager apprenticeship once they have completed their Level 2.Employer Description:GLL is a not for profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries and performing arts facilities for everyone. We're committed to providing access to quality community facilities - and more - at a price everyone can afford. We already manage over 258 facilities, and we're adding more all the time operating under our 'Better' brand.Working Hours :40 hours a week - Including Evenings and Weekends -Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
At LED Leisure you will work towards your Leisure Team Member level 2 apprenticeship qualification over the course of 15 months.
Day to day responsibilities:
Assistant Fitness Instructor
Qualify in Level 2 Gym
Advise customers on the correct use of the facilities acknowledging their capabilities
Pool Attendant
Qualify in NPLQ.
Assist on poolside and lifeguarding duties.
Swimming Teacher
Assist as an aquatic Helper until swimming qualification is obtained
Qualify in Level 2 Swimming Teacher
Adhere to the Swimming Teacher job description
Building controls & checks
Assist in preparing all areas of the centre for use by customers
Assist in opening and securing the premises each day
Assist in ensuring that the facilities are being used in the approved manner and to apply correct procedures where they are not
Ensure that all areas of the centre are maintained in a clean condition. This will require assisting with cleaning duties as required in accordance with the cleaning schedules.
Front of House support
Assist with the administration of the facility including responsibility for the till, bookings, and membership administration together with general and telephone enquiries
Assist duty team members in achieving high levels of customer service
Understand the LED 'Membership Journey' - induction and post-induction
Assist with membership sales and retention targets
Training
Undertake regular training as specified on your Leisure & Fitness Apprentice training plan
Prepare for and undertake assessments as required
Skillgate compliancy - ensure all training is completed and kept up to date
Complete the full apprenticeship to the end point assessment
Team Benefits:
Free Gym, Swim & Group Exercise Membership (worth £397)
Staff Perks Discount Card - Up to 20% off at food outlets and lots of other LED Benefits
My Staff Shop Employee Benefit Scheme - Save money on your shopping, savings or mortgages
Free Bowling for Team Members & their household at Ocean
Free Soft Play for dependents of Team Members at Ocean
Employee Assistance Programme & Counselling
Business Development Training
Shout Out Award Scheme
We embrace diversity and encourage applications from all members of our community. Your ability to excel in this role is what matters most to us. Join our team and be part of something extraordinary! Apply today!Training:
Leisure Team Member Apprenticeship level 2, including Functional Skills in Maths and English.
Training Outcome:
We have lots of career paths that can lead on from this role, such as full time lifeguard, swim teach or fitness instructor roles.
Employer Description:LED is always looking at ways in which to improve the services and facilities we offer and ways in which we can contribute positively to the local community. A report from 4 Global & Data Hub commissioned to understand the Social Value of the organisation in East Devon found that the Social Value generated across 7 sites run by LED was approximately £8.9million for 2019, as this was the last full year of activity before the COVID-19 pandemic. We have now returned to these levels.Working Hours :37 hours per week - exact shifts to be confirmed. Shifts will include early mornings, evenings, weekends and bank holidays.Skills: Team Working,Organisation Skills....Read more...
Restaurant Assistant Manager - QSRTewkesbury - New Store Opening £33,040 per annum + up to £8k bonus + excellent benefits
Are you looking to join one of the most rapidly-expanding and innovative restaurant brands in the UK at present? Are you looking for a fast paced role in a thriving, busy environment? Are you hard-working and friendly with a passion for customer service? Our client is an international quick-service restaurant operator, who have experienced rapid growth in the last few years within the UK. Focusing on an American-themed menu, this brand offers a quality product that is freshly made to order and fully customisable. There are plans to grow the brand further within the UK, and it is due to this that we are now looking for enthusiastic Assistant Managers to join the company. The role of the Assistant Manager involves working closely with the General Manager to ensure the smooth day to day running of the restaurant. The ideal Assistant Manager will have experience within a branded restaurant or fast food environment where they have led their teams from the front and proactively developed others. They will be enthusiastic and passionate with high levels of energy to deal with a fast-paced business; in addition to demonstrating exceptional levels of customer service. Key Responsibilities:
Scheduling labour in line with a budget
Cost-efficient stock control and ordering
Coaching and developing your team to be the best
Ensuring the highest levels of customer service at all times
Controlling P&L accounts and reviewing financial reports
Overseeing recruitment, appraisals, performance management and action plans.
Ensuring that the restaurant provides a safe environment for both staff and customers
This is a fantastic opportunity for a charismatic, ambitious and experienced Assistant Manager. If you have the skills and experience that we are looking for, please apply with an up to date CV
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
....Read more...
Store Manager – Charity Retailer Knaresborough Salary up to £24,000 per annum DOE, plus great benefits Are you an experienced commercial retail manager?Do you want to work in a role where you get to run your own store, inspire a team of staff and volunteers to be proud of everything you achieve together at the heart of your local community and raise money for an amazing charity?If so, my client has a fantastic opportunity at their Knaresborough store. Operating within a fast-paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area. Delivering a great store offer and standards, inspiring your team to give amazing customer service, you will raise funds for and promote the work of the charity within the local community. Key Responsibilities:
To achieve / exceed all income and operational targets, using all resources and time available to maximum profit.
To actively promote Gift Aid in order to maximise contributions from donations, complying with all gift aid processes and procedures and use of the Gift Aid application.
To maximise profit from new goods through effective stock control, visual merchandising and sales opportunities.
To deliver an outstanding customer and donor experience that encourages customer loyalty and achieves repeat donations.
To manage the pricing of goods to achieve a high sell through rate, whilst maximising income from donated goods.
To utilise sales reports and information to manage, merchandise and display goods in the store floor space to maximum sales potential.
To provide training, development and performance management of any store assistants within the charities policies and procedures.
To actively attract, recruit, train and retain a diverse volunteer team, planning volunteer activity to meet support the needs of the business.
Skills and experience required:
Solid retail management experience working to sales and other targets including KPI’s
Experience of recruiting and managing a volunteer team would be advantageous
Committed to going above and beyond when it comes to customer service
Self-motivation and determination to be successful
Highly commercial and sales driven
Strong people leader, motivational and inspirational in your approach.
This is a fantastic opportunity for an experienced and driven Assistant Shop/Assistant Store Manager/Store Manager/Shop Manager to work with a dynamic and growing retail charity who really value their people.If you feel this role would be ideal for you then please apply today with a copy of your CV.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
....Read more...
General Manager – Restaurant/QSR
Worcester
£38,140 per annum + up to £9k bonus & benefits
Are you looking to join one of the most rapidly-expanding and innovative restaurant brands in the UK at present? Are you looking for a fast paced role in a thriving, busy environment? Are you hard-working and friendly with a passion for customer service? Our client is an international quick-service restaurant operator, who have experienced rapid growth in the last few years within the UK. Focusing on an American-themed menu, this brand offers a quality product that is freshly made to order and fully customisable. There are plans to grow the brand further within the UK, making this a fantastic time to join the company as a General Manager. The role of the General Manager is to ensure the smooth day to day running of the restaurant, whilst ensuring financial profitability and leading a motivated and engaged team. The ideal General Manager will have experience within a branded QSR or casual dining environment where they have led their teams from the front and proactively developed others. They will be enthusiastic and passionate with high levels of energy to deal with a fast-paced business; in addition to demonstrating exceptional levels of customer service. Key Responsibilities:
Scheduling labour in line with a budget
Cost-efficient stock control and ordering
Coaching and developing your team to be the best
Ensuring the highest levels of customer service at all times
Controlling P&L accounts and reviewing financial reports
Overseeing recruitment, appraisals, performance management and action plans.
Ensuring that the restaurant provides a safe environment for both staff and customers
This is a fantastic opportunity for a hard working, ambitious and experienced General Manager / Assistant Manager. If you are interested in this position please apply with an up to date CV.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
....Read more...
