The primary function of the Export Department is to ensure that all goods and documentation reach their destination without undue delay or complication. This includes that we meet all legal responsibilities particularly to the Country of receipt. The Export function is an integral part of the overall Despatch function and as such uses a varied array of carriers (specialising in road, sea, and air freight) to achieve a seamless transportation of Fort Vale goods worldwide.
The general administration duties within this role may also include:
Receiving and managing phone calls with professionalism and efficiency
Handling incoming and outgoing emails promptly and courteously
Organising and maintaining files to ensure smooth operations
Photocopying in a timely manner
Efficiently inputting data to support organisational needs
Any other general admin duties and ad-hoc duties as defined by management
Training:
Business Administrator Level 3 Apprenticeship Standard
1 day per fortnight online delivery with skils coaches available throughout
Training Outcome:
The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers
You can go on to specialise in a particular field and into management
You will find people who started in administration working in all professional areas and at all levels
If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start
Employer Description:Fort Vale Engineering is the world leader in the precision manufacture of valves and fittings for the transportation of bulk liquids in the tank container, road tanker and rail industries. Fort Vale's standrad equipment portfolio includes: manways and hatches, airline valves, safety releif devices, top and bottom discharge valves and butterfly and ball valves.Working Hours :Monday - Thursday, 07:30 - 16:15 and Friday, 07:30 - 12:30.Skills: Communication skills,Team working,Initiative,Good attendance....Read more...
Assist with the administration of new vehicle sales for Fiat and MG, including processing customer orders, preparing vehicle paperwork, and coordinating vehicle delivery
Support the management of stock for new and used vehicles, ensuring accurate and up to date records are maintained
Process vehicle registrations, vehicle inspections, and the associated documentation to ensure timely and smooth vehicle transactions
Liaise with the sales team, manufacturers admin, and our own internal teams to ensure customer satisfaction throughout the sales and delivery process
Assist with the preparation and presentation of reports on new vehicle stock levels, sales performance, and any key operational metrics
Handle administrative tasks related to used vehicle sales, including pricing, souring and ensuring that used vehicles are correctly prepared for sale
Assist in maintaining compliance with internal systems, legal regulations, and FCA (Financial Conduct Authority) guidelines regarding vehicles sales and finance
Support general administrative tasks including vehicle invoicing, customer finance options and vehicle registration paperwork
Participate in training and development opportunities to work towards achieving a nationally recognised qualification
Training:
Financial Services Administrator Level 3 Apprenticeship Standard
You will attend training once per week either on-line or face to face with our Training Provider, Skills North East
Training Outcome:
Professional development is supported beyond the apprenticeship
Employer Description:Richard Hardie Limited is a well-established automotive dealership in the North East of England and in 2024 celebrated 50 year anniversary. They offer a diverse range of vehicles, including new and used cars across Fiat, MG and other leading automotive brands. Their reputation for delivering exceptional customer service, alongside our dedication to vehicle quality and innovation, makes them a trusted name in the automotive industry.Working Hours :Monday - Friday, 9.00am - 5.00pm (1 hour for lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
The tasks that the apprentice will be dealing with include, but won’t be limited to:
Maintain accurate property records and contribute to asset management
Handle enquiries from tenants and other officers by telephone or email regarding boundary disputes, invoices, land ownership, licence renewals, drainage etc.
Type up instructions to Legal Services for general enquiries including lease matters, licence renewals, licence to alter etc.
Review licences and leases to answer simple queries regarding responsibility and consent to works
Raise requisitions instructing Financial Services to create invoices for rent, service charges, building insurance etc.
Collate data from the Asset Register to assist with responding to FOI requests
Training:
Business Administrator Level 3
Within the first 15-months additional training is delivered at Loughborough College, one morning a week for 12-weeks, dates are subject to enrolment date
Online portfolio to update with learning and development completed onsite
Diarised visits from dedicated Trainer/Assessor
Training Outcome:The successful candidate will be eligible to apply for internal vacancies that are advertised at the Council.
Also, a good knowledge of Corporate Asset Management can follow several career paths depending on interests and qualifications. Typical progressions routes may include Estate Surveyor, Estate Manager, Facilities Management, Project Management etc. Employer Description:Harborough District Council (HDC) is a small rural based Local Authority the main office is based in Market Harborough. The role of HDC is to support the residents of the district. The Council supports the residents of the whole 240 square miles with waste management, planning, housing, council tax, Leisure services as well as running elections and electoral registration.Working Hours :Monday - Friday: 9am - 5pm (with a 30-minute unpaid lunch break)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your role will be to ensure the smooth operation of payroll and that all contractors are compliant with company, client, and legal requirements. You will be responsible for keeping all systems and data up to date, while providing friendly, accessible, and high-quality customer service that reflects the company’s values.
Duties will include:Contractor Timesheets & Payroll• Submit and verify timesheets meet deadlines and accuracy standards• Chase missing or unapproved timesheets• Resolve timesheet and payroll queries• Clear payroll with Line Manager, flagging any issuesCompliance & Documentation• Verify right to work and collect references per client requirements• Process DBS checks and ensure all compliance documents are complete and signed• Maintain accurate contractor files, regularly chasing missing information• Keep CRM and databases up to date in line with GDPRCommunication & Admin Support• Handle general phone, email, and payroll enquiries• Log and escalate correspondence, compliments, and complaints appropriately• Provide ad-hoc support to meet team targets• Keep Line Manager informed of compliance progressTraining:Teaching and learning the skills, knowledge and behaviours within Business AdministrationTraining Outcome:Upon successful completion of the apprenticeship, there may be an opportunity to progress into a permanent role such as a Compliance Officer or Payroll Administrator. The role offers long-term development in administration, compliance, and data management, with potential to gain further qualifications and take on increased responsibilities.Employer Description:Tempting Recruitment first opened our doors in 2018 and since then we have gone about rapidly growing our business and market space. We have offices based in Croydon, London and Dartford, Kent, but our reach stretches throughout the whole of the United Kingdom. We are a vastly experienced and friendly team who strive to be successful at what we do.Working Hours :Mon - Fri 8:30 a.m. - 5:30 p.m.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Flexible,Initiative,IT skills,Logical,Non judgemental,Organisation skills,Patience,Problem solving skills,Sales Skills,Team working....Read more...
Responsible Business (RB)
Practical administrative and planning support for meetings, webinars, volunteering days and other initiatives. This could include sending a diary invite, booking rooms, coordinating sign-ups, and sharing information with attendees and participants, communicating with external organisations to make arrangements, and taking notes at meetings.
Support their D&I Support Networks (which cover Faith, Gender Equality, Pride, Race, Social Mobility, Working Parents and Carers, including meetings, initiatives and events.Supporting data collection and data management (e.g. data about engagement in our programmes).
Collating budget and expenditure information and processing invoices for payment.
Supporting project work, where we are launching new initiatives. This could include doing research, contacting external organisations, writing up information and proposals and setting up the practicalities for new projects.
Drafting internal and external RB communications, which could include: awareness raising and event-related information about their RB areas; social media posts and articles; intranet and website content; or RB newsletters and reports.
Take a lead on the delivery of some joint RB and L&D initiatives (e.g. a community initiative or activity marking a D&I Support Network notable date, like Black History Month).Supporting ad hoc requests and acting as the first point of contact for enquiries.
Learning and Development (L&D)
Administrative and planning support for meetings, courses and events. This includes sending diary invites, booking rooms, creating name badges and communicating with Reception, Hospitality and Maintenance.
Supporting early careers events such as open days, online sessions, assessment days, vacation schemes and keep in touch events.
Tracking course registrations, including signups, cancellations and interest.
Monitoring course attendance.
Issuing follow-up documents such as circulating slides, supporting materials and feedback forms.
Collating feedback and chasing for responses.
Tracking trainee review dates and forms and chasing supervisors when needed.
Collating and tracking invoices, seeking relevant approval and finalising with Finance.
Tracking trainee and solicitor apprentice buddy, mentor and supervisor expenses.
Monitoring and updating the Intranet pages and early careers website pages. This includes updating documents, updating trainee and apprentice information (seats, supervisors, etc) and key dates and deadlines.
Supporting ad hoc requests and acting as the first point of contact for enquiries.
Training:To meet the requirements of the Level 3 Business Administrator Apprenticeship programme, you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment could be offered to the right candidateEmployer Description:Forsters is a Mayfair-based law firm which delivers exceptional legal results to its clients who are principally from the real estate and private wealth sectors. They believe their engaged and friendly manner, combined with the delivery of concise, clear and commercially led advice helps to build long lasting relationships with their clients.
Forsters, located in one of the most beautiful and thriving parts of London, was founded as a genuine alternative to the City practices that dominate the legal profession. They are proud of their distinctive culture and strong values with a long history of undertaking CSR work and continue to expand their commitments in all CSR areas.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Creative....Read more...
Job Description:
We have an excellent opportunity for a Senior Administrator Cash Processing to join the team at a leading financial services firm based in Glasgow. You will be responsible for the production cycle of the team, supporting complex and routine operational activities to ensure client service delivery and commitments are met.
Skills/Experience:
Experience working in a FX and/or cash processing role
Professional qualification or equivalent
Strong working knowledge of policies/procedures and regulations within client delivery
Accuracy and meticulous attention to detail
Involvement in change initiatives with ability to adapt to an ever-changing environment
Strong client service skills with good written and oral skills to allow concise explanations on technical issues where applicable.
Core Responsibilities:
Ensure a high-quality client service is delivered to all clients, referring complex/technical issues to senior colleagues as appropriate
Ensure the service level provided by the team adheres to the Client Service Delivery agreements
Ensure high processing accuracy levels both personally and through oversight of the team administrator’s work, identifying errors and working to address
Develop internal stakeholder relationships with the wider team
Support external counterparty relationships, providing feedback for performance reviews e.g. brokers and custodians
Ownership of allocating daily workload within the team, providing supervision and technical support to the team administrators
Support the development and implementation of such improvements
Involvement in the design and implementation of resilient processes and systems to support new/changes to business products including mandatory changes to market/governance and regulations
Be a subject matter expert in your team
Ensure adherence to the risk and control framework, including team and departmental procedures, managing risk effectively and efficiently within the team
Support business contingency plans as required
Ensure adequate internal controls are in place and correctly followed to mitigate operational risk
Ensure that internal and external audit/compliance/risk requirements are met
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16168
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Key Duties and Responsibilities
· Provide general administrative support to the Head of Finance.
· Ensuring invoices are efficiently processed.
· Inputting Financial information into accounting systems and spreadsheets.
· Processing incoming card payments.
· Process all financial transactions accurately and efficiently.
· A pro active approach to problem solving
· Performing ad-hoc finance tasks as required.Training:Level 3 Business Administrator apprenticeship standardTraining Outcome:Once qualified, you could progress into higher-level apprenticeships or further training, as well as working to secure a career in administration.Employer Description:Who are AFG:
Established in 1897, AFG Law is a multi-disciplinary law firm who provides a range of services across the Northwest and beyond. It is built on traditional foundations combined with modern values and a fresh, forward-thinking approach. It is our mission to offer outstanding legal services, utilising our wealth of expertise and knowledge to advocate for our clients and simplify the process, cut the jargon, and achieve the best possible outcomes.
At AFG Law, it is our vision to grow, invest and innovate, to be the law firm of choice in our region and beyond with a reputation for exceptional levels of client service. We provide a great place to work, that offers tangible paths of progression and rewards for a job well done.
We will shout about our successes both internally and externally, understanding that effective communication is crucial to build both our team and our client base as we expand into new geographical areas.
Through building strong relationships with our clients and always working with the utmost professionalism, we ensure they feel secure in our hands. We have a social conscience and value our local community, supporting several noble causes, as well as being a key presence on the regional business circuit.
AFG Law as a firm is passionate about its people.Working Hours :Monday - FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Job Description:
Our client, a global investment bank in London, is recruiting for a Team Assistant to support their Sales & Trading team on an initial 12-month contract. This is a great position for an experienced administrator seeking an opportunity to build upon their existing financial services experience.
The role is based in Canary Wharf, with a requirement to be in the office five days a week.
Skills/Experience:
Proven experience in a similar EA/Team Assistant role
Excellent multitasking, organisation, and communication skills
Confident liaising with stakeholders at all levels
Tech-savvy, with strong MS Office skills
Able to stay calm under pressure and thrive in a busy setting
Core Responsibilities:
Complex diary and inbox management
Meeting coordination and travel booking
Liaising with global colleagues and high-level clients
Handling confidential data and CRM updates
Preparing meeting packs and expense processing
Supporting events and wider team admin
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16191
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDCAS....Read more...
Main Responsibilities:
Ensuring an exemplary client experience to visitors at all times
Ensuring that Front of House looks and feels highly professional at all times
Ensuring up -to-date and authorised literature is provided Front of House
Meeting and greeting clients and visitors, taking ID and associated documentation
Telephone call handling
Stationery ordering
Postal duties
Coordinating incoming deliveries
Shopping online for office supplies as authorised by the Office Supervisor
Petty cash management & banking
Local office email management
Fire alarm testing
Signing in sheet management and maintenance (H&S & attendance)
Parking permit monitoring (under guidance of the Office Supervisor)
Ensuring first contact sheets available in all meeting rooms
Processing and archiving of files
Requesting and returning archived files from and to the off-site storage facility
Strong room Management
Preparing interview rooms and arranging/ offering refreshments
Adding ID onto the Case Management System
Deputising ‘front of house’ as directed and in the absence of the
Office Supervisor including tasks above and also the daily attendance report (as required)
Assisting other departments on occasion where required
Ensuring that quality and client care standards are adhered to at all times
Ensuring complete confidentiality and diplomacy at all times
Ensuring positive representation of the firm at all times
Ensuring that the level 3 formal qualification is achieved prior to the end of the contract
Undertaking training as directed
Complying with policies and procedures as set down by the Firm
Any additional duties that may reasonably be required
Company Benefits:
25 days plus bank holidays and ½ day for birthday.
Contributory pension scheme (Subject to eligibility)
Life Assurance
Health cash plan
Training & development opportunities.
Training:Business Administrator Level 3 Apprenticeship standard.Training Outcome:This will be discussed during the interview stage.Employer Description:HK Law is one of the most recognised law firms in the Dorset and Somerset area, providing legal services locally, nationally and beyond. We offer an inclusive and supportive work environment that encourages professional and personal development and the opportunity for career enhancement.Working Hours :Monday to Friday, from 8:45am to 5:15pm, with a 1-hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
Key Accountabilities· Learn to coordinate the procurement of utilities information, this includes sourcing existing services plans, obtaining quotations for utility diversions, abandonments, new service connections and street lighting connections, and associated utility design.
· Learn to arrange new gas & electric supplies and register MPANs.
· Learn to manage Viewpoint document control systems and process QA on designs received.
· Learn to conclude building warranties quotes and manage the discharge of conditions.
· Collate and submit evidence for the Design Stage and Post Construction Stage submission on a number of projects.
· Learn to discharge and interrogate BREEAM evidence gathering and chase design information to satisfy requirements.
· Learn to process documentation for section agreements including liaison with legal consultants.
· Process Robust Detail applications.
· Manage incoming drawings and documentation.
· Arrange new development postal addresses
· Arrange performance bonds with the Surety providers.
· It is not possible for this document to totally encompass or define all tasks that may be required of the post holder. The outlined duties may therefore vary from time to time without materially changing either the character or level of responsibility
General responsibilities· The Group is committed to achieving a high standard of Health and Safety in all its activities and the post holder will be expected to contribute to maintaining standards to ensure compliance with all appropriate legislation.
· To take a full role in the implementation of personal development through appraisals and to participate in any identified training or development opportunities.
· To recognise the importance of fairness and equality in the workplace, to treat everyone with dignity and respect.Training:The Business Administrator Level 3 will be delivered in the workplace by a visit from a college trainer coach once a month.Training Outcome:Upon successful completion of the apprenticeship there is a possibility of permanent employment and going on to complete further qualifications. Employer Description:Esh Construction is the main trading arm of Esh Group, one of the region’s leading privately-owned construction, development, and property services businesses.
Operating across the North of England we provide civil engineering, affordable housing, refurbishment, private housing and commercial build services to the private and public sector.
Our steady growth to date is testament to our knowledgeable workforce who work collaboratively with our clients to deliver outstanding projects.
We have an uncompromising focus on health, safety and quality, and promote a culture that empowers our workforce to be forward thinking and innovative.
We are committed to eliminating carbon from our operations by 2040 and to be a ‘truly local’ contractor; supporting the communities and economies in the areas we work through our Queen’s Award winning ‘Constructing Local’ strategy.Working Hours :Monday - Friday 8.30am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience....Read more...
Job Description:
Are you an investment operations professional with experience in asset servicing? We have a fantastic opportunity for a Senior Administrator / Associate (Asset Servicing) to join the team at a leading financial services firm in Glasgow. In this role, the successful candidate will be responsible for the production cycle of the team, supporting complex and routine operational activities to ensure client service delivery and commitments are met.
Skills/Experience:
Professional qualification (or equivalent level of expertise in relevant technical area)
Strong working knowledge of policies/procedures and regulations within client delivery and company side
Corporate Action/Income experience
Strong risk management awareness
Involvement in or lead on change initiatives with ability to adapt to an ever-changing environment
Strong client service skills with good written and oral English skills to allow concise explanations on technical issues where applicable
Familiarity with financial markets
Accounting Practices (desirable)
Ability to coach and support colleagues in development (desirable)
Computer literacy with ability to use enhanced, specialist applications (desirable)
Core Responsibilities:
To ensure a high-quality client service is delivered to all clients, referring complex/technical issues to senior colleagues as appropriate
Ensure the service level provided by the team adheres to the firm’s client service delivery agreements
Ensure adherence to core standard operating models through the application of existing policies and procedures
Take responsibility for ensuring procedures are reviewed and updated on a regular basis, passing to senior colleagues for review
Ensure high processing accuracy levels both personally and through oversight of the team administrator’s work, identifying errors and working to address
Build strong, professional relationships with clients and be an ambassador for the company
Develop internal stakeholder relationships with the wider team as well as general business support, co-ordinating activities to ensure smooth delivery of operational processes in accordance with agreed processes and procedures
Support external counterparty relationships, providing feedback for performance reviews e.g. brokers and custodians
Ownership of allocating daily workload within the team, providing supervision and technical support to the team administrators
Proactive generation of ideas for improvements to systems and processes in support of client requirements and company’s strategic objectives
Involvement in the design and implementation of resilient processes and systems to support new/changes to business products including mandatory changes to market/governance and regulations
Ensure adherence to the risk and control framework, including team and departmental procedures, managing risk effectively and efficiently within the team
Ensure an effective and robust governance structure is in place for the team
Support business contingency plans as required
Ensure adequate internal controls are in place and correctly followed to mitigate operational risk
Ensure that internal and external audit/compliance/risk requirements are met
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16167
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Job Description:
We are working on an excellent opportunity for an Investment Administrator to join the Private Client Administration team at a prestigious investment management firm in East Lothian. In this role, you will ensure the provision of an effective and efficient administration service for private clients of the firm.
Please note that the role holder will be required in the office 5 days per week (at least initially).
Skills/Experience:
Previous experience in a comparable position is beneficial.
Well-organised, with the ability to manage multiple responsibilities and meet deadlines effectively whilst maintaining accuracy.
Clear and confident communicator, both verbally and in writing.
Candidates should hold at least National 5 qualifications (or equivalent) in Maths and English.
Core Responsibilities:
Handling client-related queries and coordinating with internal teams, external partners, and clients to deliver a consistently high standard of service.
Reviewing and issuing regular client reports, including quarterly valuations and annual review documentation.
Overseeing and processing cash and asset transfers across private client portfolios with accuracy and efficiency.
Ensuring all client records are maintained to the required regulatory and internal standards, and that systems are consistently up to date.
Supporting internal projects and contributing to the implementation of regulatory or business process changes.
Taking part in routine risk reviews and helping to drive ongoing improvements across operational procedures.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16162
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Main Responsibilities:
Ensure that the office function is maintained in an efficient manner
Implement, manage and problem solve any issues that arise
Maintain invoicing, ensuring it is correct and up to date, whilst continuing to chase and reduce debt
Maintain confidentiality at all times
Comply with legal, CQC and Franchise requirements and quality standards
Ensure company policies and procedures and industry standards and regulations are followed
Assist in ensuring that all availability is maintained and kept up to date
Work with your team to identify the most suitable need for each Customer
Liaising with your colleagues to ensure that when taking on new packages, this is carried out in an efficient and timely manner and that information is distributed to the relevant people
Keep abreast of regulatory changes in domiciliary care provision, ensuring that all polices are adjusted in line with HQ directive, local council code of conduct and Government regulations
Portray a professional image - being the face of the Company and acting as our representative, promoting our good name
Communicate regularly with customers, resolving queries and assisting with support as required
Provide an enjoyable experience with Expertise Homecare Folkestone through clear communication, a cheerful attitude, by being polite and by being professional
Ensure that our customers support is delivered on time regularly and they are informed of any delays or changes
Recognise complaints from customers, customer representatives and employees, and ensure these are managed by the relevant personel
Where necessary, assist in the recording, managing and resolving customer complaints, liaising with Registered Manager or their Deputy for support. Serious complaints will be managed and resolved by the Registered Manager/ Head of Operations
Maintain thorough records for all telephone calls and correspondence, including incidents, accidents and safeguarding concerns
Assist in the interview process for new candidates alongside a second person.
Ensure that training activities that have been coordinated, instructions are given to those who are undertaking the training
Participate in training courses as and when required
Training:Business Administrator Level 3 Apprenticeship Standard
Online monthly workshops, with two team building workshops held in person
College trainer visits the workplace to assess every 6-8 weeks
Training Outcome:
A possibility of a full time position after completion
Employer Description:At Expertise Homecare we provide a wide variety of care services for people living in their own homes. Our team of approx. 200 care and support workers across Kent, are trained to meet a wide variety of needs. We tailor our care based on the specific needs of each of our customers ensuring a thorough and person-centred service.Working Hours :Monday - Friday, 9.00am - 5.00pm with 1/2 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working....Read more...
