Modern heavy goods vehicles are packed with advanced technology, diagnostics, and engineering systems. As an HGV Technician, you’ll play a vital role in keeping fleets operating safely and efficiently while developing specialist skills that are in high demand across the industry.
If you enjoy problem-solving, practical work, technology, and learning new skills, this could be the perfect career path for you!
From day one, you’ll become part of our Vehicle Maintenance Unit (VMU) team, working alongside experienced technicians and gaining real hands-on experience on a wide range of heavy goods vehicles and trailers.
Over the course of the programme, you’ll learn how to:
Carry out vehicle inspections, servicing, and repairs
Diagnose faults using the latest diagnostic technology
Maintain braking, axle, and electrical systems
Work safely and professionally in a workshop environment
Support the maintenance of alternatively fuelled vehicles and emerging technologies
Training:Every 4–6 weeks, you’ll attend specialist training blocks at a dedicated training centre in Nottingham, where you’ll continue developing your technical knowledge and practical skills while working towards your Level 3 qualification in Heavy Vehicle Maintenance and Repair.
You won’t be doing it alone. Throughout the programme, you’ll receive ongoing support from experienced mentors, trainers, and a dedicated development coach who will help you build confidence, track your progress, and support your career development every step of the way.Training Outcome:GIST believes in providing an extensive, high-quality apprenticeship which gives their apprentices the opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry and with such a wide range of skills instilled, an apprentice can move into any other area of the motor industry.Employer Description:At Gist we are united by our core values; with safety and people at the heart of everything we do, we are progressive, accountable, collaborative, and ethical.
With over 6,000 colleagues our objective is to establish a performance-focused environment that is fair and inclusive, where everyone can develop, and connect meaningfully to the Gist vision and M&S. We are fiercely protective of everyone’s health, safety, and wellbeing, and align firmly to M&S’s sustainability commitments.
Gist plays an integral part in the M&S journey as it pushes boundaries to lead the retail industry into a greener, speedier, more inspiring era. As part of the M&S group, there’s never been a better time to be part of our team!Working Hours :Monday - Friday, working hours to be confirmed.Skills: No skills required,Full training will be provided....Read more...
Modern heavy goods vehicles are packed with advanced technology, diagnostics, and engineering systems. As an HGV Technician, you’ll play a vital role in keeping fleets operating safely and efficiently while developing specialist skills that are in high demand across the industry.
If you enjoy problem-solving, practical work, technology, and learning new skills, this could be the perfect career path for you!
From day one, you’ll become part of our Vehicle Maintenance Unit (VMU) team, working alongside experienced technicians and gaining real hands-on experience on a wide range of heavy goods vehicles and trailers.
Over the course of the programme, you’ll learn how to:
Carry out vehicle inspections, servicing, and repairs
Diagnose faults using the latest diagnostic technology
Maintain braking, axle, and electrical systems
Work safely and professionally in a workshop environment
Support the maintenance of alternatively fueled vehicles and emerging technologies
Training:
Every 4 - 6 weeks, you’ll attend specialist training blocks at a dedicated training centre in Nottingham, where you’ll continue developing your technical knowledge and practical skills while working towards your Level 3 qualification in Heavy Vehicle Maintenance and Repair
You won’t be doing it alone. Throughout the programme, you’ll receive ongoing support from experienced mentors, trainers, and a dedicated development coach who will help you build confidence, track your progress, and support your career development every step of the way
Training Outcome:
GIST believes in providing an extensive, high-quality apprenticeship which gives their apprentices the opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry and with such a wide range of skills instilled, an apprentice can move into any other area of the motor industry
Employer Description:At Gist we are united by our core values; with safety and people at the heart of everything we do, we are progressive, accountable, collaborative, and ethical.
With over 6,000 colleagues our objective is to establish a performance-focused environment that is fair and inclusive, where everyone can develop, and connect meaningfully to the Gist vision and M&S. We are fiercely protective of everyone’s health, safety, and wellbeing, and align firmly to M&S’s sustainability commitments.
Gist plays an integral part in the M&S journey as it pushes boundaries to lead the retail industry into a greener, speedier, more inspiring era. As part of the M&S group, there’s never been a better time to be part of our team!Working Hours :Monday - Friday, working hours to be confirmed.Skills: No skills required,Full training will be provided....Read more...
Modern heavy goods vehicles are packed with advanced technology, diagnostics, and engineering systems. As an HGV Technician, you’ll play a vital role in keeping fleets operating safely and efficiently while developing specialist skills that are in high demand across the industry.
If you enjoy problem-solving, practical work, technology, and learning new skills, this could be the perfect career path for you!
From day one, you’ll become part of our Vehicle Maintenance Unit (VMU) team, working alongside experienced technicians and gaining real hands-on experience on a wide range of heavy goods vehicles and trailers.
Over the course of the programme, you’ll learn how to:
Carry out vehicle inspections, servicing, and repairs
Diagnose faults using the latest diagnostic technology
Maintain braking, axle, and electrical systems
Work safely and professionally in a workshop environment
Support the maintenance of alternatively fuelled vehicles and emerging technologies
Training:Every 4–6 weeks, you’ll attend specialist training blocks at a dedicated training centre in Nottingham, where you’ll continue developing your technical knowledge and practical skills while working towards your Level 3 qualification in Heavy Vehicle Maintenance and Repair.
You won’t be doing it alone. Throughout the programme, you’ll receive ongoing support from experienced mentors, trainers, and a dedicated development coach who will help you build confidence, track your progress, and support your career development every step of the way.Training Outcome:GIST believes in providing an extensive, high-quality apprenticeship which gives their apprentices the opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry and with such a wide range of skills instilled, an apprentice can move into any other area of the motor industry.Employer Description:At Gist we are united by our core values; with safety and people at the heart of everything we do, we are progressive, accountable, collaborative, and ethical.
With over 6,000 colleagues our objective is to establish a performance-focused environment that is fair and inclusive, where everyone can develop, and connect meaningfully to the Gist vision and M&S. We are fiercely protective of everyone’s health, safety, and wellbeing, and align firmly to M&S’s sustainability commitments.
Gist plays an integral part in the M&S journey as it pushes boundaries to lead the retail industry into a greener, speedier, more inspiring era. As part of the M&S group, there’s never been a better time to be part of our team!Working Hours :Monday - Friday, working hours to be confirmed.Skills: No skills required,Full training will be provided....Read more...
You will work alongside experienced professionals, learn how high-quality printed products are created, and train to operate industry-leading printing equipment used by businesses and organisations across the UK.
No previous print experience is needed. We are looking for someone with a positive attitude, willingness to learn and good attention to detail.
This is a practical, hands-on role where no two days are the same. You will learn how professional print production works from start to finish while building valuable workplace and technical skills.
Your duties will include:
Learning from experienced printers and mentors
Assisting in setting up and operating modern Heidelberg printing presses
Checking print quality and colours
Preparing materials and helping keep production running smoothly
Working as part of a friendly production team
Learning how to meet customer deadlines and quality standards
Developing problem-solving, communication and teamwork skills
Building confidence, responsibility and technical knowledge
Over time, you will gain the skills needed to become a qualified Lithographic Printer, a specialist trade with excellent long-term career opportunities.Training:
A structured, 2-year apprenticeship program leading to a BPIF Level 2 Print Operative qualification
Dedicated Support: Regular 1-on-1 meetings with your manager and a designated mentor to track your progress and provide guidance
Career Progression: Opportunity for a permanent position upon successful completion of the apprenticeship
Inclusive Culture: A supportive and friendly team environment where you can develop your skills and grow with us
Throughout your time as an apprentice, you will be supported by both Pollards Print and the BPIF. You will be assigned a training coordinator to work with you throughout the duration of your apprenticeship
Training requirements will be discussed at the point of employment to suit both your own and business needs
Most training and studying will be site-based
You should be comfortable with planning your workload as you progress through the apprenticeshipTraining Outcome:Successful completion of the apprenticeship could lead to:
A permanent full-time role
Progression to Senior Printer, Shift Leader or Department Manager
Further technical training and qualifications
Long-term career development within print and manufacturing
Employer Description:Located in Exeter, Devon, we are proud to be one of the UK’s oldest printers with over 240 years of experience. Since 1781, we have been a family business offering high-quality print, design, fulfilment and distribution services to a wide range of clients, from the corporate and commercial to charity, NFP and start-ups. Our expertise and experience are complemented by continuous investment in cutting edge litho and digital printing equipment to provide the highest quality printing services at the most competitive prices. We are market leaders in the application of technology to online printing, with a multi-channel capability that delivers high quality marketing collateral for your business or organisation. With our commitment to investing in the highest quality printing equipment available and huge advancements into online solutions and mailing, we strive to always be ahead of the curve.Working Hours :Potential for shift work at end of course Monday to Friday. Working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
If you're passionate about sales, technology, and eager to kick start your journey in a forward-thinking Tech company, this could be for you! Working with in a company with numerous awards and accolades, you will be part of a hungry and dynamic team that go beyond the standard WEEE legislation to provide a superior service, not knowing anything but success!
Making outbound sales call to develop, grow, and expanding Gigacycles client base.
Contacting businesses B2B offering our free service to them
Dealing with inbound customer service inquiries
To be able to communicate coherently at all levels, verbally, and written
Assess client’s IT needs to make recommendations to pitch products, solutions, and services with combination packages
Discuss and propose IT solutions and packages to highlight product benefits
To update and manage CRM logging contact information, tasks, opportunities, and contracts accordingly
To understand and achieve internal KPI’s for lead generation and sales
To grow month in month out your new business pipeline
Other Information:
Offers a permanent role upon completion of the apprenticeship depending on performance
Highly competitive commission-based bonus structure, recognising and rewarding your sales achievements
Commission paid monthly in arrears
Opportunities for hands-on learning, growth, and professional development
Collaborative and innovative work culture, offering autonomy and the chance to make a tangible impact
On-site parking
Training:Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies.
Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the IT Technical Sales apprenticeship:
Microsoft Certified Azure Fundamentals
Microsoft Certified 365 Fundamentals
Masterclass 1 - Engaging the Customer
Masterclass 2 - Negotiation Skills
Masterclass 3 - Becoming the next top seller
Key areas covered are:
Communication skills
Customer service
IT Infrastructures
Effective sales techniques (negotiation, objection handling & closing)
Data security
Problem solving
Project management
Training Outcome:
Offers a permanent role upon completion of the apprenticeship depending on performance
Opportunities for hands-on learning, growth, and professional development
Collaborative and innovative work culture, offering autonomy and the chance to make a tangible impact
Employer Description:Gigacycle Ltd are one of the leading IT disposal and recycling providers in the UK, that is based in Salford, Manchester. Working in accordance with the WEEE Directive and Environmental legislation in the UK, providing a service to assist organisations in the disposal of their redundant computers, IT and electrical equipment.
Providing a full portfolio of services, the company are experts in computer disposal and data destruction. With Gigacycle being the one of highest accredited I.T asset disposal providers in the UK, they work with the likes of the NHS, Government and Education sectors and FTSE 100 companies.
We have a secure processing facility and sales offices in Manchester. We provide services for clients all over the UK, using our fleet of own drivers and satellite tracked vehicles.Working Hours :Shifts to be confirmed.Skills: Communication skills,Presentation skills,Team working,Can use excel and Microsoft,Customer service experience,Use initiative,Spot opportunities,Confident,Proactive and motivated,Hit and exceed targets,Proven ability to collaborate,A good telephone manner....Read more...
The apprentice will undertake a 3-year MOET (Maintenance and Operations Engineering Technician) apprenticeship programme via Cambridge Regional College.
Year 1–2: Based primarily with the SLXR team, gaining hands-on experience in manufacturing and servicing X-Ray systems.Final Year: Transition to the MTUK site to develop core skills related to Service delivery across all Mettler Toledo Product Inspection equipment.
You'll have the opportunity to rotate throughout the factory, gaining hands-on experience in manufacturing and servicing X-ray systems, whilst attending Cambridge Regional College to complete classroom-based learning.
In your final year, you will complete an end-point assessment (EPA) which takes place after you have completed all your training and gained the necessary skills and knowledge required for the job. The EPA typically includes a project, multiple choice test and professional discussion.
Successful completion of the EPA will lead to a nationally recognised Level 3 qualification in Maintenance & Operations Engineering.The role offers a structured development path into manufacturing of X-ray systems that could lead to becoming a field-based service engineer role within the Product Inspection division.
This will include:
Demonstrate company values and behaviours on site
Develop technical and service skills across the X-Ray system
Participate in continuous improvement and standard work across the business
Support colleagues in knowledge sharing and cross-functional projects
Operate to the highest health & safety standards at site
Follow the training plan agreed with SLXR mentors and the college
Attend Cambridge Regional College on agreed schedule
Liaise regularly with both units and keep training documentation up to date
Apply “Right First Time” principles to reduce defects
Use feedback and quality control measures to improve output
Training:
The apprentice will undertake a 3-year MOET (Maintenance and Operations Engineering Technician) apprenticeship programme via Cambridge Regional College
Year 1 - 2: Based primarily with the SLXR team, gaining hands-on experience in manufacturing and servicing X-Ray systems
Final Year: Transition to the MTUK site to develop core skills related to Service delivery across all Mettler Toledo Product Inspection equipment
Training Outcome:
The role offers a structured development path into manufacturing of X-ray systems that could lead to becoming a field-based service engineer role within the Product Inspection division
Employer Description:METTLER TOLEDO are a global manufacturer with over 18,000 employees worldwide. We specialise in manufacturing analytical and precision instruments across the food, beverage and pharmaceutical industries. At our unit in Royston, we design and manufacture X-ray systems used in food and pharmaceutical applications worldwide.
Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countriesWorking Hours :Monday - Friday, 7.00am - 3.00pm, 30 min lunch.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Team working,Initiative,Patience....Read more...
The Role:
With a passion for learning and a ‘can do’ attitude you will join a team that monitors and maintains the Bango environment. Bango utilise a wide range of cutting-edge technologies to deliver its services and is actively scaling its operation on a global basis to support its growth. Working for Bango you will have high personal integrity, honesty, reliability, and dedication.
Duties will include:
Provide level 2 technical support to all Bango Partners, demonstrating a customer focused attitude and technical expertise within the Bango systems.
Work closely with first level, acting as a mentor, to ensure BAU tasks can be fully absorbed by 1st line engineers and therefore covered 24/7
Provides documented guides and technical workshops to peers to ensure appropriate knowledge sharing
Key role during incidents, including diagnosis, troubleshooting, root cause identification, service restoration, clean up activities and implementation of preventative measures as well as internal and external communications (Either directly or via escalation)
Responsible for the completion of OIR reports for Major Incidents
Pro-active approach towards development/Implementation of working tools, workaround processes and automations to ensure effective management of the Bango environment
Work closely across functions (including Engineering, Delivery, Finance and other Bango teams) to seek support when needed, ensuring priorities are aligned and SLA’s are met
Responsible for documenting and implementing internal change requests within the operations team including full test plan. (i.e. certificate rotations)
Keeping stakeholders updated regarding any complex ongoing change, activity or incident affecting the service in line with contracted SLA’s
Partner onboarding - configuration tasks for existing and new customers joining the Bango platform
Monitoring set up and configuration, and regular thresholds review with first line team to ensure reduction on false alarms as well as effective platform monitoring
Attend and participate in customer scheduled meetings to assist / troubleshoot live issues when needed (e2e testing)
Reporting and reconciliation activities to diagnose potential operational issues causing records alignment
Training:Firebrand’s sector-leading Level 4 Dev Ops Engineer (L4DO) Apprenticeship Programme develops apprentices to understand the concept of DevOps and how the practice is implemented throughout the development lifecycle.
Apprentices will learn how to integrate automatic security controls into DevOps processes and tools, including testing processes as part of a CI/CD pipeline for a successful DevOps implementation.
Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the DevOps Engineer apprenticeship:
BCS Level 4 Diploma in Software Development Methodologies
BCS Foundation Level Certificate in DevOps
CSA Certificate of Cloud Security Knowledge
AWS Certified DevOps Engineer Or
Microsoft Certified Azure DevOps Engineer
Key areas covered are:
Programming in Python
Test Driven Deployment
Continuous Integration and Deployment
General purpose programming
Infrastructure-as-code
Scripting & API’s
Training Outcome:
Potential for a permanent role upon completion of apprenticeship
Employer Description:App developers, stores and payment providers cross the threshold into the Bango ecosystem to converge, grow and thrive. By bringing businesses together and powering e-commerce with unique data-driven insights, Bango delivers new business opportunities and new dimensions of growth for customers around the world. Being inside the Bango circle means global merchants including Amazon, Google and Microsoft can work together with payment partners from Africa to the Americas, accelerating the performance of everyone on the inside. Bango. Think inside the circle.Working Hours :Monday - Friday, 09:00 - 17:30 (Worked in office (study days can be from home)Skills: Willingness to learn,Transparent,Detail orientated....Read more...
Your day to day work will include:
Managing existing HR records and maintaining accurate and up to date employee data on the HRIS (Personio).
Producing reports as required
Administering the documentation in support of new joiners including producing new joiner paperwork and carrying out reference checking
Administering the documentation in support of the annual HR processes (Appraisal, Training Applications, Salary Review, Bonus)
Supporting the Internal Recruiter with recruitment activities; job adverts, candidate management through the ATS, email notifications to candidates, booking interviews and monitoring the careers inbox
Carry out monthly checks such as work anniversaries, probations and benefit enrolments
Assist with various HR led internal events such as in-house training sessions, well-being week, and any other internal events that may require support
Provide administrative support to HR activities e.g. recruitment campaigns, careers fairs, induction, training, benefits, absence management
Provide administrative support to our L&D programme; system administration, managing delegate lists, sending out invites, booking and setting up meeting rooms, updating our HR SharePoint portal, putting learner packs together, assisting in the creation of learning material (i.e. PowerPoint, ‘how to guides’, handouts etc.)
Logging Sickness, and ensuring sickness records are closed by employees and escalating any sickness cases to the relevant members of the HR Team
Monitor the HR inbox responding or escalating as appropriate
Holiday cover for the HR Coordinator
Supporting on HR Projects as and when required
Ensuring good standards of data quality and protection are adhered to at all times
Act as a first line responder for basic employee queries/requests and escalating to the relevant members of the HR Team as required
Any other duties that may be required in support of the day-to-day remit of the HR function
The role will be based in our Marks Tey office but will involve travel to our other offices e.g. for inductions and you should therefore have a driving licence and access to a car
Training:
The apprentice will be working towards the HR Support Level 3 Apprenticeship Standard
Monthly classroom attendance at Colchester Institute (Colchester Campus)
Training Outcome:This role is a fantastic opportunity for the right candidate to start a career in an impactful, creative, influential and rewarding profession. You will join an established and well thought of team of other HR professionals at various stages of their career, who will act as trusted mentors to you. You will experience a fantastic team spirit; committed, creative, confident and hardworking - giving you the perfect environment to start your HR career. Employer Description:Holmes & Hills Solicitors is a large regional firm of solicitors with seven offices across Essex and Suffolk and over 200 legal professionals across a number of specialist departments. Holmes & Hills works in partnership with clients across East Anglia, including businesses, individuals, families and local authorities, to build long standing relationships, protect clients' interests and support clients' growth and development.Working Hours :Monday to Thursday 9:00am - 5:30pm and Fridays 9:00am - 5:00pm with a one-hour lunch break each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Previous admin experience,Client/customer experience,Microsoft Office knowledge,Good literacy and numeracy....Read more...
Phase 1: Service & Operations (Months 1–9)
Post-Booking Support: Managing guest enquiries and assisting travellers after their initial booking is confirmed.
Logistics Review: Checking visa requirements, medical protocols, and travel documentation for accuracy.
Technical Data Entry: Utilising internal and external booking platforms to manage guest itineraries.
Compliance Auditing: Ensuring all guest data and transactions adhere to GDPR and Package Travel Regulations.
Geographic Research: Studying port details and global maps to provide expert travel advice.
Phase 2: Sales & Consultancy (Months 10–16)
Consultative Selling: Handling new enquiries to match customers with specific cruise lines and cabin types.
Financial Costing: Calculating complex travel quotes, managing profit margins, and balancing turnover.
Lead Management: Following up with previous guests to build rapport and secure repeat business.
Upselling: Identifying opportunities to add value to bookings through excursions, upgrades, or extended packages.
Objection Handling: Communicating with hesitant leads to provide product clarity and close sales. Training:Phase 1: The Service Foundation (Months 1–9)
Focus: Technical proficiency, logistics, and "The Cost of Error."
Mentorship & Shadowing: Pair with "Industry Veterans" to observe how they handle complex guest issues and navigate the "mechanics" of a voyage.
Geography & Port Workshops: Structured sessions to master global port layouts, seasonal weather patterns, and local attractions to become a "walking atlas."
Systems Training: Hands-on "Sandbox" sessions with internal booking CRM and external supplier platforms.
Compliance Boot camps: Deep dives into the legal side of travel, including:
GDPR: Protecting guest data.
Package Travel Regs: Understanding guest protection and company liability.
Health & Safety: Mastering visa and medical protocols.
The Service Desk: Daily real-world application by supporting guests post-booking to understand the impact of errors.
Phase 2: Sales Excellence (Months 10–16)
Focus: Commercial acumen, relationship management, and high-value closing.
Consultative Sales Coaching: Shifting from "order taking" to expert advice. Training focusses on matching customer needs to the right cruise line and cabin.
Commercial Finance Training: Learning the "Business of Travel"—understanding the difference between Turnover vs. Profit and how to maximise margins.
The Art of the Upsell: Learning how to identify value-add opportunities (upgraded suites, excursions) that enhance the guest experience.
Rapport & Retention Workshops: Techniques for building a loyal client base through personalised follow-ups and CRM management.
Qualification Preparation: Dedicated study time and portfolio building to complete your Nationally Recognised Level 3 Qualification.
Ongoing Professional Development
Earn While You Learn: You will have regular "Off-the-job" training hours dedicated to your qualification.
Expert Reviews: Monthly progress meetings with mentors to review sales targets, technical accuracy, and career goals.
Product Immersions: Opportunities to learn directly from cruise line representatives about new ships and itineraries. Training Outcome:Immediate Post-Apprenticeship: Graduate Sales Consultant.
Once you earn your Level 3 Travel Consultant qualification, you transition from an apprentice to a full Sales or Customer Service role based on business needs.
Rewards: You move onto their commission structure. At this stage, your earning potential increases significantly based on your ability to convert leads into bookings.
Iglu has a strong history of promoting from within. Many of their current managers started as agents. A follow-on career path could look like this:
Assistant Sales Manager: Helping to run a sales pod, coaching agents, and monitoring daily targets.
Sales Manager: Overseeing larger teams, focusing on workforce planning and hitting department-wide KPIs.
Specialist Sales & Service Manager: Managing specific departments like Cruise Sales or Customer Resolution.Employer Description:Founded in 1998 and now part of Flight Centre Travel Group, Iglu.com is the UK’s leading specialist for cruise and ski travel. Through brands like Iglu Cruise and Planet Cruise, we offer expert, independent advice and over 20,000 holiday options. We prioritize innovation and expertise, recently winning UK Cruise Awards 2026 (Carnival UK).Working Hours :Monday to Friday 9am to 5:30pmSkills: Communication skills,Attention to detail,Organisation skills....Read more...
PRINCIPAL RESPONSIBILITIES:
Business Operations Support:
Povide tech support to the Head of Salesforce Delivery and wider tech team
Assist in ticket solving and ongoing Salesforce issues
Support the delivery of operational priorities projects in technology
Help track actions, risks, and deliverables to ensure effective follow-up and completion
Data, Reporting and Analysis
Support the preparation of reports, dashboards, and operational updates
Assist in gathering and maintaining data to support business decision-making
Ensure information is accurate, up to date, and presented clearly
Stakeholder and Communication Support:
Support communication between teams, ensuring information is shared clearly and efficiently
Making sure the tickets assigned are up to date on JIRA Board and service desk with complete analysis and resolution
Provide support in responding to internal and external queries where appropriate on the service desk Salesforce tickets
Administrative and Process Support:
Provide general administrative support including document management, record keeping, and coordination tasks
Support the development and improvement of internal processes and procedures
Assist with compliance-related activities and ensure accurate record keeping
Apprenticeship Responsibilities:
Complete all requirements of the Software Developer apprenticeship programme
Attend and actively participate in training sessions, workshops, and reviews with the training provider
Maintain a portfolio of evidence demonstrating learning and development
Apply learning in the workplace to develop competence in Software Developing
Take responsibility for personal development and progression throughout the apprenticeship
TRAINING AND DEVELOPMENT:
Undertake a Level 4 Software Developer Apprenticeship (or equivalent)
Receive a minimum of 20% off-the-job training, including study time, workshops, and learning activities
Be supported by a dedicated line manager and apprenticeship provider
Participate in regular progress reviews and feedback sessions
Develop core competencies in communication, organisation, problem-solving, and tech processes
TDS Values:
Must be able to identify with the aims and objectives of TDS including TDS’s Values:
Customer Excellence
Teamwork
Making a difference
Fairness
Equal Opportunities
Implement TDS’ Equal Opportunities Policy in respect of all functions, ensuring that all policies and procedures are in accordance with good equal opportunities practice.Training:Firebrand’s sector leading Software Developer (L4SD) Apprenticeship Programme develops apprentices to become competent software developers, working across the front-end, logic and data layers.
Apprentices develop a deeper understanding of key software development processes and practices allowing operation at all stages of the software development lifecycle, including design, development, testing, deployment, and maintenance.
The apprentice will learn advanced programming skills, including object-oriented concepts, use of automated testing tools and secure development principles and practices in order to develop high-quality and secure software.
Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Software Developer apprenticeship:
BCS Level 4 Diploma in Software Development Methodologies CertNexus Cyber Secure Coder
Industry recognised certification in one of Java, Python or C#
Key areas covered are:
Software Development Lifecycles
Effective Team Working
Problem Solving
Logic and data structures
Sorting & Searching algorithms
Critical sections and race conditions
Relational and non-relational databases
Software designs and functional or technical specifications
Software testing frameworks and methodologies
Training Outcome:Career Development:
This role is designed to provide a foundation for a career within TDS. Upon successful completion of the apprenticeship, there may be opportunities to progress into permanent roles within Technology or other areas of the organisation.Employer Description:We are The Dispute Service, and we safeguard tenants’ deposits throughout the United Kingdom, and offer a free dispute resolution mechanism in the event of a dispute over its return. We are looking for a positive, flexible and motivated individual to join our team as a Software Developer Apprentice.
This role sits within the Head of Salesforce delivery and will support the existing BAU team and inhouse Salesforce lead projects. You will gain exposure to a wide range of tech related activities, including administrative coordination, stakeholder support, reporting, and process improvement.
Alongside your day-to-day role, you will work towards a recognised Level 4 Software Developer Apprenticeship, developing the knowledge, skills, and behaviours required for a successful career in IT.
You will receive structured support, training, and mentoring throughout your apprenticeship, including protected learning time.
The role is office-based. No job description can cover every issue that might arise, and the post holder is expected to carry out other duties from time to time, broadly consistent with those listed below. In this Job Description, “TDS” means “The Dispute Service Ltd.”Working Hours :Days and shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Logical,Team working,Willingness to learn,Prioritise workload,Aptitude and logic writing,Excellent in non-verbal skills,Ability to manage tasks,Proactive & positive attitude,Able to take direction,Able to work independently,Reliability,Good time management,Flexibility and adaptability....Read more...
We are looking for a motivated Apprentice RPA Developer / Software Engineer to join our growing team.
This is an exciting opportunity to start a career in automation engineering and AI-powered development, working with technologies such as UiPath, n8n, OpenAI, and Google Gemini. As part of the role, you will learn how to analyse business processes and develop automation solutions that improve efficiency for our clients
You will gain hands-on experience designing, building, testing, and maintaining automations while being supported by experienced engineers and mentors.
This role is ideal for someone who enjoys problem-solving, learning new technologies, and building real-world software solutions.
Your Responsibilities will include:
Design and develop automation solutions using platforms such as UiPath and n8n
Work with AI tools such as OpenAI and Google Gemini to enhance automation capabilities
Translate business requirements into practical automation workflows
Analyse client processes to identify opportunities for automation
Test, validate, and deploy automation solutions
Investigate and resolve issues in existing automation processes
Collaborate with colleagues and clients to continuously improve solutions
Evaluate new technologies and tools within the automation and AI ecosystem
Your Skill Set:
We welcome applicants who are passionate about technology and eager to learn
Desirable skills include:
An interest in software development, automation, or AI technologies
Basic knowledge of programming languages (such as Python, JavaScript, or similar)
Strong analytical and problem-solving abilities
Good attention to detail
Excellent communication skills
The ability to understand and document business processes
What We’re Looking For:
Passionate about building a career in technology and automation
Curious about AI and emerging technologies
Eager to learn and develop new technical skills
Comfortable working in a collaborative team environment
Motivated, proactive, and willing to take initiative
What We Offer:
Structured apprenticeship training and mentoring
Hands-on experience working with modern automation and AI technologies
Opportunities to work on real client projects
A supportive and collaborative team environment
Clear career progression into Automation Engineer / Software Developer roles
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studyingArtificial intelligence (AI) and Automation Practitioner standard Level 4
You will also receive full training and support from the Leep Talent Apprenticeship team to increase your skills
Your training will include gaining a Level 4 Artificial intelligence (AI) and Automation Practitioner qualification
Learners can gain these optional exams at the end of the programme:
AWS Certified AI Practitioner
Microsoft AI-900 Azure AI Fundamentals
Microsoft PL-900 Fundamentals
Awarding Body: Accelerate People
Training Outcome:
Over 90% of our apprentices move on to permanent full-time employment in the tech industry. There are also opportunities to extend your training with a higher-level Apprenticeship Programme
We have already helped over 1000 people start their tech and digital careers with an apprenticeship
Employer Description:Cevitr is a UK-based technology company specialising in Robotic Process Automation (RPA) and AI-powered solutions to businesses of all sizes. We provide digital workmates and consultancy services to empower your workforce, freeing up employees to take on more challenging tasks while managing ever-increasing workloads efficiently. We're committed to delivering game-changing automation solutions that drive your business forward, making RPA & AI technology accessible through our simple business engagement model.Working Hours :Monday - Friday, 9.00am - 5.30pm.
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Passionate about technology,Motivated,Can do attitude,Willingness to learn,Curious about AI,Software....Read more...
