Modern heavy goods vehicles are packed with advanced technology, diagnostics, and engineering systems. As an HGV Technician, you’ll play a vital role in keeping fleets operating safely and efficiently while developing specialist skills that are in high demand across the industry.
If you enjoy problem-solving, practical work, technology, and learning new skills, this could be the perfect career path for you!
From day one, you’ll become part of our Vehicle Maintenance Unit (VMU) team, working alongside experienced technicians and gaining real hands-on experience on a wide range of heavy goods vehicles and trailers.
Over the course of the programme, you’ll learn how to:
Carry out vehicle inspections, servicing, and repairs
Diagnose faults using the latest diagnostic technology
Maintain braking, axle, and electrical systems
Work safely and professionally in a workshop environment
Support the maintenance of alternatively fueled vehicles and emerging technologies
Training:
Every 4 - 6 weeks, you’ll attend specialist training blocks at a dedicated training centre in Nottingham, where you’ll continue developing your technical knowledge and practical skills while working towards your Level 3 qualification in Heavy Vehicle Maintenance and Repair
You won’t be doing it alone. Throughout the programme, you’ll receive ongoing support from experienced mentors, trainers, and a dedicated development coach who will help you build confidence, track your progress, and support your career development every step of the way
Training Outcome:
GIST believes in providing an extensive, high-quality apprenticeship which gives their apprentices the opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry and with such a wide range of skills instilled, an apprentice can move into any other area of the motor industry
Employer Description:At Gist we are united by our core values; with safety and people at the heart of everything we do, we are progressive, accountable, collaborative, and ethical.
With over 6,000 colleagues our objective is to establish a performance-focused environment that is fair and inclusive, where everyone can develop, and connect meaningfully to the Gist vision and M&S. We are fiercely protective of everyone’s health, safety, and wellbeing, and align firmly to M&S’s sustainability commitments.
Gist plays an integral part in the M&S journey as it pushes boundaries to lead the retail industry into a greener, speedier, more inspiring era. As part of the M&S group, there’s never been a better time to be part of our team!Working Hours :Monday - Friday, working hours to be confirmed.Skills: No skills required,Full training will be provided....Read more...
Modern heavy goods vehicles are packed with advanced technology, diagnostics, and engineering systems. As an HGV Technician, you’ll play a vital role in keeping fleets operating safely and efficiently while developing specialist skills that are in high demand across the industry.
If you enjoy problem-solving, practical work, technology, and learning new skills, this could be the perfect career path for you!
From day one, you’ll become part of our Vehicle Maintenance Unit (VMU) team, working alongside experienced technicians and gaining real hands-on experience on a wide range of heavy goods vehicles and trailers.
Over the course of the programme, you’ll learn how to:
Carry out vehicle inspections, servicing, and repairs
Diagnose faults using the latest diagnostic technology
Maintain braking, axle, and electrical systems
Work safely and professionally in a workshop environment
Support the maintenance of alternatively fuelled vehicles and emerging technologies
Training:Every 4–6 weeks, you’ll attend specialist training blocks at a dedicated training centre in Nottingham, where you’ll continue developing your technical knowledge and practical skills while working towards your Level 3 qualification in Heavy Vehicle Maintenance and Repair.
You won’t be doing it alone. Throughout the programme, you’ll receive ongoing support from experienced mentors, trainers, and a dedicated development coach who will help you build confidence, track your progress, and support your career development every step of the way.Training Outcome:GIST believes in providing an extensive, high-quality apprenticeship which gives their apprentices the opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry and with such a wide range of skills instilled, an apprentice can move into any other area of the motor industry.Employer Description:At Gist we are united by our core values; with safety and people at the heart of everything we do, we are progressive, accountable, collaborative, and ethical.
With over 6,000 colleagues our objective is to establish a performance-focused environment that is fair and inclusive, where everyone can develop, and connect meaningfully to the Gist vision and M&S. We are fiercely protective of everyone’s health, safety, and wellbeing, and align firmly to M&S’s sustainability commitments.
Gist plays an integral part in the M&S journey as it pushes boundaries to lead the retail industry into a greener, speedier, more inspiring era. As part of the M&S group, there’s never been a better time to be part of our team!Working Hours :Monday - Friday, working hours to be confirmed.Skills: No skills required,Full training will be provided....Read more...
Learning and Development:
Actively participate in your apprenticeship training programme and internal development opportunities
Take responsibility for developing your technical knowledge and practical skills through formal study, mentoring, and on-the-job experience
You will gain exposure to engineering design processes and temporary works design within the construction environment
Drafting and CAD Support:
Support design engineers by preparing and updating engineering drawings and models using CAD software
Ensure drawings are clear, accurate, and produced in accordance with project requirements and company standards
Maintaining Standards:
Work to a high level of accuracy and professionalism in all engineering outputs
Follow established drawing standards, procedures, and quality requirements, while contributing to the continuous improvement of systems, processes, and best practices
Documentation and Reporting:
Assist with the preparation and management of engineering design documentation, primarily engineering drawings, but with an understanding of how design reports, risk assessments and supporting documents are prepared
Ensure documents are complete, well organised, and compliant with project and organisational requirements
Collaboration and Communication:
Work collaboratively with engineers, technicians, and project teams
Communicate clearly and professionally, sharing updates on tasks and raising questions where clarification is needed
Safety Awareness:
Support the integration of safety into the design process
Identify potential risks and ensure relevant safety information and residual design risks are clearly communicated within drawings and documentation
Professional Conduct:
Demonstrate professionalism, integrity, and accountability in all aspects of your work
Show initiative, reliability, and a willingness to learn while contributing positively to the team environment
Feedback and Continuous Improvement:
Seek and respond positively to feedback from mentors, supervisors, and colleagues
Reflect on your experiences and apply lessons learned to improve your technical performance and professional development
Career Development:
Take an active role in your professional development by setting goals, completing apprenticeship requirements, and pursuing opportunities to broaden your experience within the Engineering Services team
Your enthusiasm, curiosity, and commitment to learning will be key to your success in this role
As an Apprentice Engineering Technician, you will play an important part in supporting our engineering team and contributing to the successful delivery of our projects
Training:
Training will be at North Lindsey College where you will access a wide range of facilities on offer
Day release
You will undertake the Engineering Design technician standard
Engineering design technician / Skills England
Training Outcome:
Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate
Employer Description:Established in 1859, Sisk is proud to be in its fifth generation of family ownership. Our founding values of care, excellence, and integrity continue to shape everything we do. With a clear vision of Building Excellence, we consistently deliver high-quality projects that exceed client expectations. Our people are the driving force behind our success, and we’re now looking for the next generation of graduates to help us carry that legacy forward.Working Hours :Monday - Friday - Shifts to be ConfirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Logical,Team working,Creative....Read more...
As part of the Internal Sales Team, you will work alongside field-based Account Managers and the Internal Team to deliver your objectives.
Demonstrating Virtue's values, you will build and maintain relationships with internal colleagues, manufacturers, partners and customers.
Duties and responsibilities:
Desk-based account management
Provide desk-based account management to desk-owned accounts
Ownership of renewals within this account base, with responsibility for successfully upselling and renewing
Identify whitespace and opportunity. This includes generating leads for Field Sales Teams through calls and engagement with existing customers
Ownership of transactional renewals for field-owned accounts where required
Updating of contact information for accounts
Outbound calling
Supporting campaigns with outbound calling as required
Contacting of schools/trusts that have previously transacted with Virtue to win business and generate leads
Sales Support
General external account manager support as required
General support for field salespeople as required. This may include producing quotes and updating the CRM
Support all of the internal team as needed
Engagement and relationships:
Engage with and build relationships with colleagues and external contacts to achieve your objectives
Engage with and build relationships with colleagues to achieve their objectives
Values:
Demonstrate Virtue’s values in all relationships
Training:Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies.
Firebrands course is delivered either online (online live instructor-led) or face-to-face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world-class vendor certifications in addition to the IT Technical Sales apprenticeship.
Microsoft Certified Azure Fundamentals
Microsoft Certified 365 Fundamentals
Masterclass 1 - Engaging the Customer
Masterclass 2 - Negotiation Skills
Masterclass 3 – Becoming the next top seller
Key areas covered are:
Communication skills
Customer service
IT Infrastructures
Effective Sales Techniques (Negotiation, Objection Handling & Closing)
Data Security
Problem Solving
Training Outcome:Potential of a permanent role on completion of apprenticeship but not guaranteed.Employer Description:Virtue Technologies is an education focused IT company with 20 years experience working collaboratively with schools to deliver fit for purpose technology solutions.
Founded in 2006 we have gone on to become a leading provider of IT solutions to Primary and Secondary Schools, Multi Academy Trusts, Further Education Colleges and Universities.
Building lasting relationships with our customers is at the heart of everything we do, working closely with them to understand their needs and deliver truly bespoke solutions to support them to enhance teaching and learning through the use of IT.Working Hours :Monday- Friday 8.30 am-5 pm.Skills: Excellent communicator,Resilient and enthusiastic,Can do attitude,Willingness to learn,Build a career in IT sales,Passion for technology,Experience of desk based sales....Read more...
You will work alongside experienced professionals, learn how high-quality printed products are created, and train to operate industry-leading printing equipment used by businesses and organisations across the UK.
No previous print experience is needed. We are looking for someone with a positive attitude, willingness to learn and good attention to detail.
This is a practical, hands-on role where no two days are the same. You will learn how professional print production works from start to finish while building valuable workplace and technical skills.
Your duties will include:
Learning from experienced printers and mentors
Assisting in setting up and operating modern Heidelberg printing presses
Checking print quality and colours
Preparing materials and helping keep production running smoothly
Working as part of a friendly production team
Learning how to meet customer deadlines and quality standards
Developing problem-solving, communication and teamwork skills
Building confidence, responsibility and technical knowledge
Over time, you will gain the skills needed to become a qualified Lithographic Printer, a specialist trade with excellent long-term career opportunities.Training:
A structured, 2-year apprenticeship program leading to a BPIF Level 2 Print Operative qualification
Dedicated Support: Regular 1-on-1 meetings with your manager and a designated mentor to track your progress and provide guidance
Career Progression: Opportunity for a permanent position upon successful completion of the apprenticeship
Inclusive Culture: A supportive and friendly team environment where you can develop your skills and grow with us
Throughout your time as an apprentice, you will be supported by both Pollards Print and the BPIF. You will be assigned a training coordinator to work with you throughout the duration of your apprenticeship
Training requirements will be discussed at the point of employment to suit both your own and business needs
Most training and studying will be site-based
You should be comfortable with planning your workload as you progress through the apprenticeshipTraining Outcome:Successful completion of the apprenticeship could lead to:
A permanent full-time role
Progression to Senior Printer, Shift Leader or Department Manager
Further technical training and qualifications
Long-term career development within print and manufacturing
Employer Description:Located in Exeter, Devon, we are proud to be one of the UK’s oldest printers with over 240 years of experience. Since 1781, we have been a family business offering high-quality print, design, fulfilment and distribution services to a wide range of clients, from the corporate and commercial to charity, NFP and start-ups. Our expertise and experience are complemented by continuous investment in cutting edge litho and digital printing equipment to provide the highest quality printing services at the most competitive prices. We are market leaders in the application of technology to online printing, with a multi-channel capability that delivers high quality marketing collateral for your business or organisation. With our commitment to investing in the highest quality printing equipment available and huge advancements into online solutions and mailing, we strive to always be ahead of the curve.Working Hours :Potential for shift work at end of course Monday to Friday. Working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
The apprentice will undertake a 3-year MOET (Maintenance and Operations Engineering Technician) apprenticeship programme via Cambridge Regional College.
Year 1–2: Based primarily with the SLXR team, gaining hands-on experience in manufacturing and servicing X-Ray systems.Final Year: Transition to the MTUK site to develop core skills related to Service delivery across all Mettler Toledo Product Inspection equipment.
You'll have the opportunity to rotate throughout the factory, gaining hands-on experience in manufacturing and servicing X-ray systems, whilst attending Cambridge Regional College to complete classroom-based learning.
In your final year, you will complete an end-point assessment (EPA) which takes place after you have completed all your training and gained the necessary skills and knowledge required for the job. The EPA typically includes a project, multiple choice test and professional discussion.
Successful completion of the EPA will lead to a nationally recognised Level 3 qualification in Maintenance & Operations Engineering.The role offers a structured development path into manufacturing of X-ray systems that could lead to becoming a field-based service engineer role within the Product Inspection division.
This will include:
Demonstrate company values and behaviours on site
Develop technical and service skills across the X-Ray system
Participate in continuous improvement and standard work across the business
Support colleagues in knowledge sharing and cross-functional projects
Operate to the highest health & safety standards at site
Follow the training plan agreed with SLXR mentors and the college
Attend Cambridge Regional College on agreed schedule
Liaise regularly with both units and keep training documentation up to date
Apply “Right First Time” principles to reduce defects
Use feedback and quality control measures to improve output
Training:
The apprentice will undertake a 3-year MOET (Maintenance and Operations Engineering Technician) apprenticeship programme via Cambridge Regional College
Year 1 - 2: Based primarily with the SLXR team, gaining hands-on experience in manufacturing and servicing X-Ray systems
Final Year: Transition to the MTUK site to develop core skills related to Service delivery across all Mettler Toledo Product Inspection equipment
Training Outcome:
The role offers a structured development path into manufacturing of X-ray systems that could lead to becoming a field-based service engineer role within the Product Inspection division
Employer Description:METTLER TOLEDO are a global manufacturer with over 18,000 employees worldwide. We specialise in manufacturing analytical and precision instruments across the food, beverage and pharmaceutical industries. At our unit in Royston, we design and manufacture X-ray systems used in food and pharmaceutical applications worldwide.
Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countriesWorking Hours :Monday - Friday, 7.00am - 3.00pm, 30 min lunch.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Team working,Initiative,Patience....Read more...
As a BIM Apprentice, you will support the delivery and management of digital construction information across live projects while developing your technical knowledge and practical experience in Building Information Modelling (BIM). Working alongside BIM Coordinators, BIM Managers, design teams, and site teams, you will help ensure project information is produced, managed, and coordinated in line with company and industry standards.
Key duties and responsibilities will include:
Assisting with the creation, review, and management of digital models using various software, digital platforms and other enabling technologies.
Supporting BIM teams in carrying out model coordination and clash detection using Autodesk Navisworks and other coordination tools.
Managing and maintaining project information within the Common Data Environment (CDE), ensuring documentation is stored, shared, and updated correctly.
Carrying out quality assurance (QA) and quality control (QC) checks on project information to ensure compliance with BIM standards, project requirements, and company procedures.
Assisting in the preparation and review of BIM documentation, including BIM Execution Plans (BEPs), project information requirements, and model management procedures.
Supporting the production and coordination of federated models by combining information from multiple disciplines.
Working closely with design teams, site teams, and external consultants to support collaboration and information exchange throughout the project lifecycle.
Attending project meetings and assisting with the communication of BIM related issues, updates, and actions.
Gaining site-based experience to understand how BIM information is applied in live construction environments, including sequencing, logistics, and construction methods.
Supporting the continuous improvement of digital processes through research into new technologies, automation, and innovation in BIM workflows.
Assisting with troubleshooting BIM-related issues and helping to maintain project documentation and compliance records.
Throughout the apprenticeship, these responsibilities will increase as skills and experience develop, progressing from supporting project teams to taking ownership of information management and coordination activities on live projects.Training:The BIM Apprenticeship provides a structured blend of practical workplace learning, formal training, and on-site experience to support the apprentice’s development into a competent BIM professional. Training will be delivered by experienced internal mentors, project teams, and external learning providers, ensuring both technical and industry knowledge are developed throughout the programme.Training Outcome:Successful completion of the BIM Apprenticeship will provide the apprentice with a strong foundation for a long-term career in digital construction, information management, and project delivery. The skills, knowledge, and practical experience gained throughout the programme will create clear progression opportunities across the construction and built environment sector.
Future career prospects may include:
Progression into a permanent BIM Technician role, taking ownership of project information management, model coordination, and digital delivery.
Development into a BIM Coordinator / Manager role, taking the lead on standards compliance and project-wide information management.
Opportunities to progress into wider digital construction roles such as BIM Manager, Information Manager.
Specialisation in areas such as model authoring, clash detection, Common Data Environment (CDE) management, or digital project coordination.
Progression into design management, project management, or construction planning roles through broader project exposure.
Opportunities to contribute to digital innovation, including automation, AI integration, and advanced collaborative technologies within construction.
Further professional development through advanced qualifications, certifications, and industry recognised BIM training.
Employer Description:Winvic Construction Ltd is a leading main contractor specialising in turnkey solutions for industrial, build-to-rent, student accommodation and civil engineering and infrastructure projects. As well as protecting the planet for future generations, we want to raise the bar for delivering sustainable buildings and assets for our clients, whilst leaving a lasting positive, social, environmental, and economic legacy.Working Hours :Based at Head Office in Northampton Monday - Friday 8.30am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Digital Skills....Read more...
The Role:
With a passion for learning and a ‘can do’ attitude you will join a team that monitors and maintains the Bango environment. Bango utilise a wide range of cutting-edge technologies to deliver its services and is actively scaling its operation on a global basis to support its growth. Working for Bango you will have high personal integrity, honesty, reliability, and dedication.
Duties will include:
Provide level 2 technical support to all Bango Partners, demonstrating a customer focused attitude and technical expertise within the Bango systems.
Work closely with first level, acting as a mentor, to ensure BAU tasks can be fully absorbed by 1st line engineers and therefore covered 24/7
Provides documented guides and technical workshops to peers to ensure appropriate knowledge sharing
Key role during incidents, including diagnosis, troubleshooting, root cause identification, service restoration, clean up activities and implementation of preventative measures as well as internal and external communications (Either directly or via escalation)
Responsible for the completion of OIR reports for Major Incidents
Pro-active approach towards development/Implementation of working tools, workaround processes and automations to ensure effective management of the Bango environment
Work closely across functions (including Engineering, Delivery, Finance and other Bango teams) to seek support when needed, ensuring priorities are aligned and SLA’s are met
Responsible for documenting and implementing internal change requests within the operations team including full test plan. (i.e. certificate rotations)
Keeping stakeholders updated regarding any complex ongoing change, activity or incident affecting the service in line with contracted SLA’s
Partner onboarding - configuration tasks for existing and new customers joining the Bango platform
Monitoring set up and configuration, and regular thresholds review with first line team to ensure reduction on false alarms as well as effective platform monitoring
Attend and participate in customer scheduled meetings to assist / troubleshoot live issues when needed (e2e testing)
Reporting and reconciliation activities to diagnose potential operational issues causing records alignment
Training:Firebrand’s sector-leading Level 4 Dev Ops Engineer (L4DO) Apprenticeship Programme develops apprentices to understand the concept of DevOps and how the practice is implemented throughout the development lifecycle.
Apprentices will learn how to integrate automatic security controls into DevOps processes and tools, including testing processes as part of a CI/CD pipeline for a successful DevOps implementation.
Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the DevOps Engineer apprenticeship:
BCS Level 4 Diploma in Software Development Methodologies
BCS Foundation Level Certificate in DevOps
CSA Certificate of Cloud Security Knowledge
AWS Certified DevOps Engineer Or
Microsoft Certified Azure DevOps Engineer
Key areas covered are:
Programming in Python
Test Driven Deployment
Continuous Integration and Deployment
General purpose programming
Infrastructure-as-code
Scripting & API’s
Training Outcome:
Potential for a permanent role upon completion of apprenticeship
Employer Description:App developers, stores and payment providers cross the threshold into the Bango ecosystem to converge, grow and thrive. By bringing businesses together and powering e-commerce with unique data-driven insights, Bango delivers new business opportunities and new dimensions of growth for customers around the world. Being inside the Bango circle means global merchants including Amazon, Google and Microsoft can work together with payment partners from Africa to the Americas, accelerating the performance of everyone on the inside. Bango. Think inside the circle.Working Hours :Monday - Friday, 09:00 - 17:30 (Worked in office (study days can be from home)Skills: Willingness to learn,Transparent,Detail orientated....Read more...
Your day to day work will include:
Managing existing HR records and maintaining accurate and up to date employee data on the HRIS (Personio).
Producing reports as required
Administering the documentation in support of new joiners including producing new joiner paperwork and carrying out reference checking
Administering the documentation in support of the annual HR processes (Appraisal, Training Applications, Salary Review, Bonus)
Supporting the Internal Recruiter with recruitment activities; job adverts, candidate management through the ATS, email notifications to candidates, booking interviews and monitoring the careers inbox
Carry out monthly checks such as work anniversaries, probations and benefit enrolments
Assist with various HR led internal events such as in-house training sessions, well-being week, and any other internal events that may require support
Provide administrative support to HR activities e.g. recruitment campaigns, careers fairs, induction, training, benefits, absence management
Provide administrative support to our L&D programme; system administration, managing delegate lists, sending out invites, booking and setting up meeting rooms, updating our HR SharePoint portal, putting learner packs together, assisting in the creation of learning material (i.e. PowerPoint, ‘how to guides’, handouts etc.)
Logging Sickness, and ensuring sickness records are closed by employees and escalating any sickness cases to the relevant members of the HR Team
Monitor the HR inbox responding or escalating as appropriate
Holiday cover for the HR Coordinator
Supporting on HR Projects as and when required
Ensuring good standards of data quality and protection are adhered to at all times
Act as a first line responder for basic employee queries/requests and escalating to the relevant members of the HR Team as required
Any other duties that may be required in support of the day-to-day remit of the HR function
The role will be based in our Marks Tey office but will involve travel to our other offices e.g. for inductions and you should therefore have a driving licence and access to a car
Training:
The apprentice will be working towards the HR Support Level 3 Apprenticeship Standard
Monthly classroom attendance at Colchester Institute (Colchester Campus)
Training Outcome:This role is a fantastic opportunity for the right candidate to start a career in an impactful, creative, influential and rewarding profession. You will join an established and well thought of team of other HR professionals at various stages of their career, who will act as trusted mentors to you. You will experience a fantastic team spirit; committed, creative, confident and hardworking - giving you the perfect environment to start your HR career. Employer Description:Holmes & Hills Solicitors is a large regional firm of solicitors with seven offices across Essex and Suffolk and over 200 legal professionals across a number of specialist departments. Holmes & Hills works in partnership with clients across East Anglia, including businesses, individuals, families and local authorities, to build long standing relationships, protect clients' interests and support clients' growth and development.Working Hours :Monday to Thursday 9:00am - 5:30pm and Fridays 9:00am - 5:00pm with a one-hour lunch break each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Previous admin experience,Client/customer experience,Microsoft Office knowledge,Good literacy and numeracy....Read more...
Phase 1: Service & Operations (Months 1–9)
Post-Booking Support: Managing guest enquiries and assisting travellers after their initial booking is confirmed.
Logistics Review: Checking visa requirements, medical protocols, and travel documentation for accuracy.
Technical Data Entry: Utilising internal and external booking platforms to manage guest itineraries.
Compliance Auditing: Ensuring all guest data and transactions adhere to GDPR and Package Travel Regulations.
Geographic Research: Studying port details and global maps to provide expert travel advice.
Phase 2: Sales & Consultancy (Months 10–16)
Consultative Selling: Handling new enquiries to match customers with specific cruise lines and cabin types.
Financial Costing: Calculating complex travel quotes, managing profit margins, and balancing turnover.
Lead Management: Following up with previous guests to build rapport and secure repeat business.
Upselling: Identifying opportunities to add value to bookings through excursions, upgrades, or extended packages.
Objection Handling: Communicating with hesitant leads to provide product clarity and close sales. Training:Phase 1: The Service Foundation (Months 1–9)
Focus: Technical proficiency, logistics, and "The Cost of Error."
Mentorship & Shadowing: Pair with "Industry Veterans" to observe how they handle complex guest issues and navigate the "mechanics" of a voyage.
Geography & Port Workshops: Structured sessions to master global port layouts, seasonal weather patterns, and local attractions to become a "walking atlas."
Systems Training: Hands-on "Sandbox" sessions with internal booking CRM and external supplier platforms.
Compliance Boot camps: Deep dives into the legal side of travel, including:
GDPR: Protecting guest data.
Package Travel Regs: Understanding guest protection and company liability.
Health & Safety: Mastering visa and medical protocols.
The Service Desk: Daily real-world application by supporting guests post-booking to understand the impact of errors.
Phase 2: Sales Excellence (Months 10–16)
Focus: Commercial acumen, relationship management, and high-value closing.
Consultative Sales Coaching: Shifting from "order taking" to expert advice. Training focusses on matching customer needs to the right cruise line and cabin.
Commercial Finance Training: Learning the "Business of Travel"—understanding the difference between Turnover vs. Profit and how to maximise margins.
The Art of the Upsell: Learning how to identify value-add opportunities (upgraded suites, excursions) that enhance the guest experience.
Rapport & Retention Workshops: Techniques for building a loyal client base through personalised follow-ups and CRM management.
Qualification Preparation: Dedicated study time and portfolio building to complete your Nationally Recognised Level 3 Qualification.
Ongoing Professional Development
Earn While You Learn: You will have regular "Off-the-job" training hours dedicated to your qualification.
Expert Reviews: Monthly progress meetings with mentors to review sales targets, technical accuracy, and career goals.
Product Immersions: Opportunities to learn directly from cruise line representatives about new ships and itineraries. Training Outcome:Immediate Post-Apprenticeship: Graduate Sales Consultant.
Once you earn your Level 3 Travel Consultant qualification, you transition from an apprentice to a full Sales or Customer Service role based on business needs.
Rewards: You move onto their commission structure. At this stage, your earning potential increases significantly based on your ability to convert leads into bookings.
Iglu has a strong history of promoting from within. Many of their current managers started as agents. A follow-on career path could look like this:
Assistant Sales Manager: Helping to run a sales pod, coaching agents, and monitoring daily targets.
Sales Manager: Overseeing larger teams, focusing on workforce planning and hitting department-wide KPIs.
Specialist Sales & Service Manager: Managing specific departments like Cruise Sales or Customer Resolution.Employer Description:Founded in 1998 and now part of Flight Centre Travel Group, Iglu.com is the UK’s leading specialist for cruise and ski travel. Through brands like Iglu Cruise and Planet Cruise, we offer expert, independent advice and over 20,000 holiday options. We prioritize innovation and expertise, recently winning UK Cruise Awards 2026 (Carnival UK).Working Hours :Monday to Friday 9am to 5:30pmSkills: Communication skills,Attention to detail,Organisation skills....Read more...
The Finance Assistant Apprenticeship at Malvern Panalytical offers a structured rotational programme across the Finance department, enabling you to gain hands-on experience across a broad range of functions, including Accounts Payable, Accounts Receivable, Financial Reporting and Financial Planning & Analysis (FP&A) whilst working toward recognised accounting qualifications.
MAIN PURPOSE OF APPRENTICESHIP:
Malvern Panalytical is committed to developing the next generation of recruits through the apprentice scheme. Apprentices will work towards formal apprenticeship qualifications whilst making a valuable contribution to the business under the guidance of experienced mentors, line managers and tutors. Together, apprentices will develop the knowledge, skills, and work habits needed to excel in their careers.
The apprentice will have a structured rotational programme across the Finance function to have hands-on experience within each of the departments, incorporating: Accounts Payable, Accounts Receivable, Finance Reporting & Financial Planning & Analysis (FP&A).
Fully funded training will be provided by BPP, where you will be supported through AAT level 3 and level 4 qualifications over your 3-year apprenticeship.
REPORTING LINE:
Reporting to the Early Careers Lead within Finance, apprentices will also be paired with an experienced mentor for the duration of the apprenticeship. Day-to-day workload management will switch to the relevant host department as the programme progresses. The partner training provider will also appoint a tutor to support the apprentice through completion of the apprenticeship standard requirements and end-point assessment. There are currently two other finance apprentices at MP who will support you during your qualifications.
RESPONSIBILITIES:
To include, but not limited to:
Attending classes, training, and participating in as many learning opportunities as possible
Contributing to the host department, but also learning about other aspects of the company
Observing health and safety procedures
Completing all tests, assignments, and other required evaluations
Working in the office and traveling to other sites and training as required
Keeping a log of everything learned
COMMUNICATION:
Naturally inquisitive & confident to ask questions/seek clarity
Able to build professional relationships with colleagues and clients
Approachable and happy to work as part of a team
Positively receiving constructive feedback
ACCOUNTABILITY:
Supporting the finance function through gaining of finance experience across multiple teams and passing all AAT exams
KEY PERFORMANCE INDICATORS:
Completing business requests on time and to a high standard based on prioritisation
Participation and passing of assigned studies
Ensuring finance activities meet standards and policy guidelines
Training:BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.Training Outcome:
Fully supported apprenticeship with prospects to join the team after completion
Employer Description:The integration of Malvern Panalytical, Micromeritics, and SciAps.
Together we are a powerful and highly complementary combination of market-leading technologies.
We are the toolmakers for the world's most innovative companies, academic institutions, and government laboratories.
More than 92,000 of our instruments are used every day in our customers’ laboratories. Customers value us not only for the power of our analytical technologies, but also for the depth of our expertise. We are their partners in discovery.
Customers see the difference when they use our instruments and feel the difference when they deal with our people.
Malvern Panalytical instruments analyze the chemical, physical and structural nature of materials, from proteins to polymers and semiconductors to minerals. Our leading technologies measure particle size, shape, concentration and zeta potential, biomolecular interactions and stability, elemental concentrations and crystallographic structure.
Micromeritics manufactures systems for the characterization of particles, powders, and porous materials for a wide- range of end markets including catalysts, chemicals, building materials, clean-tech and battery. Our leading technologies measure surface area, porosity, density, adsorption and particle activity.
SciAps specializes in portable X-ray fluorescence (XRF), laser-based (LIBS) and near-infrared (NIR) analyzers to measure any element in any environment. SciAps is the Center of Excellence for our handheld instruments.
We have a global footprint with R&D and manufacturing sites in North America, Europe, and Asia. We are more than 2,500 employees in a customer-focused organization with sales and service offices in 20 countries, all committed to delivering expert and responsive customer support.
We are committed to achieving Net Zero in our operations by 2030, and across our total value chain by 2040.
We are part of Spectris. Spectris combines precision with purpose, delivering progress for a more sustainable world. Precision is at the heart of what we do – our leading, high-tech instruments and software equip our customers to solve some of their greatest challenges to make the world cleaner, healthier and more productive.
Malvern Panalytical, Micromeritics & SciAps: Your Partners in DiscoveryWorking Hours :Level 3 & 4 AAT over 3 years
Monday to Friday.
Shifts to be confirmed.Skills: Attention to detail,Analytical skills,Team working,Microsoft Excel,Powerpoint & Word,Proactive,Confident,Results driven,Willingness to learn,Commitment to grow,Methodical approach to tasks....Read more...
