ROLE OVERVIEW
We are currently looking for a Regional Key Account Manager, specialising in Oncology, to join a leading company in their North East of England territory. This is a full-time, field-based role.
As the Regional Key Account Manager, you will be responsible for achieving sales revenue targets for oncology brands across key accounts in your region.
KEY DUTIES AND RESPONSIBILITIES:
Your duties as the Regional Key Account Manager will be varied however the key duties and responsibilities are as follows:
1. Develop and execute an effective business plan to maximise territory sales.
2. Build intimate knowledge of account stakeholders priorities, processes, business needs, and barriers for product utilisation.
3. Establish effective relationships with clinical customers, including consultants, clinical pharmacists, and specialist nurses.
4. Build and maintain effective business relationships across a wide range of internal functions, ensuring appropriate resource allocation.
ROLE REQUIREMENTS:
To be successful in your application to this exciting role as the Regional Key Account Manager we are looking to identify the following on your profile and past history:
1. ABPI qualification is essential.
2. Degree level education, ideally in life sciences or business-related fields.
3. Proven industry experience in oncology sales.
4. A working knowledge and practical experience within the UK pharmaceutical market, specifically in secondary care and oncology.
Key Words:
Regional Key Account Manager / Oncology / North East / Field-based / Sales / Pharmaceutical / ABPI / Secondary Care / Clinical Relationships / Business Plan / Oncology Sales / Healthcare / Medical Sales / Territory Management / Account Management / Oncology Consultant / Clinical Pharmacist / Specialist Nurse
Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer. We welcome applications from anyone who meets the role requirements. HRS exclusively supports the Life Science sectors, combining recruitment expertise with scientific knowledge to help you advance your career.....Read more...
Account DirectorLocation: London, UK (Hybrid – 2-3 days in office)Job Type: Full-Time, PermanentSalary: Competitive + Bonus + Excellent BenefitsLead Strategic Client Growth at an Award-Winning Digital Marketing ConsultancyThe Opportunity Hub UK is recruiting on behalf of a leading digital growth consultancy that partners with globally recognised brands to drive customer acquisition, engagement, and long-term business growth.As the company continues its impressive expansion, they are looking for an experienced Account Director to lead key client relationships, drive strategic initiatives, and play a pivotal role in the agency's next phase of growth.This is an exciting opportunity for a commercially aware, client-focused digital marketing professional who thrives on building trusted partnerships, delivering exceptional results, and leading high-performing teams.The OpportunityAs Account Director, you'll take ownership of a portfolio of 5-6 key client accounts, serving as the primary strategic contact for senior stakeholders while ensuring the successful delivery of integrated marketing programmes.Working alongside specialists across Performance Marketing, Paid Media, Creative, Strategy, and Client Services, you'll be responsible for maintaining strong client relationships, driving account growth, and ensuring exceptional service delivery.This role combines strategic leadership, commercial accountability, and team development within a fast-paced and highly collaborative environment.Key ResponsibilitiesOwn and lead a portfolio of key client accounts, acting as the senior strategic advisor and primary escalation point.Build and maintain strong relationships with senior client stakeholders, driving long-term partnerships and client retention.Lead strategic planning, growth roadmaps, and performance reviews to ensure clients achieve their business objectives.Identify and drive account growth opportunities through upselling, cross-selling, renewals, and expansion initiatives.Maintain commercial accountability across accounts, supporting revenue forecasting, profitability, and contract negotiations.Ensure all client deliverables align with agreed scopes, SLAs, and commercial agreements while proactively managing scope creep.Collaborate with specialist teams to develop integrated digital marketing strategies and ensure exceptional service delivery.Lead challenging client conversations, managing expectations and resolving complex issues with confidence and professionalism.Mentor and develop Account Managers and junior team members, fostering high performance and professional growth.Contribute to agency growth through strategic input, market insights, and support for new business pitches and proposals.What We're Looking ForProven experience at Senior Account Manager or Account Director level within a digital marketing agencyStrong background in Paid Media, Paid Social, Performance Marketing, User Acquisition, or Digital StrategyExperience managing senior client relationships and large-scale accountsDemonstrated success in account growth, renewals, and client retentionStrong commercial awareness and understanding of agency operationsExcellent communication, presentation, and stakeholder management skillsAbility to challenge constructively and influence both clients and internal teamsExperience leading and mentoring client service teamsEligible to work in the UK and able to attend the London office 2-3 days per weekWhat's on OfferCompetitive salary and performance bonus schemeHybrid working model with flexible working arrangementsPrivate healthcare and wellbeing supportCompany pension and life insurance25 days annual leave, increasing with serviceSummer Fridays and work-from-abroad opportunitiesEmployee Assistance Programme and virtual GP accessRegular team socials, lunches, and company eventsCareer development and direct exposure to senior leadershipA supportive, ambitious, and award-winning culture....Read more...
Key Account Manager – Global Spirits Portfolio – South West – Up to £45,000 plus £6k car allowance and bonus My client is a well-known global spirits business in the UK with a range of category defining brands. This business has a strong growth trajectory and holds some of the most popular brands in their portfolio. This global business is a staple across both on and off trade. As the Key Account Manager for this business, you will be pivotal in supporting the strategy for growth across several premium and luxury venues in the Southwest. The Key Account Manager will have day to day account management, P&L oversight and ultimately be responsible for developing relationships.The ideal candidate for this will have a passion for spirits, a strong understanding of the prestige sector and track record in commerciality and managing relationships.What this business offers:
A competitive salary and performance-based bonuses.Opportunities for professional development and career growth.
The chance to work with globally recognized brands in an exciting and dynamic industry.A collaborative and supportive work culture.
Key Account Manager Responsibilities:
Develop and maintain strong relationships with key accounts in the luxury beverage sector.Manage new business targets along with development of existing product ranges.Implement effective sales and marketing strategies to promote our premium drink brands.Collaborate with cross-functional teams, including marketing, distribution, and product development, to ensure customer satisfaction and product excellence.Stay updated on industry trends, market developments, and competitor activities.Prepare sales reports, forecasts, and budgets for management review.Attend industry events, trade shows, and networking opportunities to expand your professional network.
The Ideal Key Account Manager candidate:
Previous experience working in the prestige and luxury drinks space across the South West, ideally around Bath or Bristol.Be a self-starter who is driven to succeed – A strong understanding of the Hospitality sector is required!Proven track record in delivering growth across both On & Off trade specialist channels. A customer-oriented approach to account management which aims to exceed expectations.A strong and assertive style to self-management and motivation.Able to negotiate, delivery training and competently explain a alcoholic product rangeMust be able to drive
If you are interested in having a chat about this role, please forward updated CV’s to Mark at COREcruitment / Mark@corecruitment.com COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
PR Senior Account ExecutiveAre you an experienced communicator with a passion for science and innovation? The Opportunity Hub UK is recruiting for a PR Senior Account Executive to join a specialist communications agency that partners with pioneering organisations in life sciences, biotechnology, and healthcare.Salary: £30,000 – £37,000 (Depending on experience)Location: London (Hybrid working available)Company OverviewThis science-focused communications agency blends PR, digital marketing, and brand strategy to help organisations in life sciences, biotech, and healthcare tell their stories with clarity and impact. Working with ambitious start-ups, established brands, and global innovators, the team combines deep sector knowledge with creative communications expertise to deliver best-in-class campaigns that drive visibility and growth.Job OverviewAs a PR Senior Account Executive, you’ll support the development and delivery of multi-channel communications campaigns for clients at the forefront of science and technology. You’ll help translate complex scientific ideas into compelling narratives that engage media, investors, and key stakeholders. This hybrid role provides a dynamic environment where you can grow your expertise in science communications while contributing to meaningful, high-impact projects.Here's what you'll be doing:Supporting and executing strategic PR and communications campaigns for clients in the science and healthcare sectors.Building and maintaining strong relationships with clients, media contacts, and industry influencers.Creating and editing high-quality content, including press releases, blogs, thought leadership articles, and web copy.Managing media outreach and securing relevant earned and paid opportunities in trade and mainstream publications.Using social and digital channels to extend the reach of client campaigns.Collaborating with colleagues across PR, digital, and creative disciplines to deliver integrated campaigns.Contributing to new business proposals and marketing initiatives that support agency growth.Here are the skills you'll need:At least one year of experience as a PR Account Executive or Senior Account Executive, ideally within an agency environment.Demonstrated experience working with science, healthcare, or technology clients.Strong media relations skills and an understanding of how to secure coverage in specialist and mainstream outlets.Excellent writing, editing, and storytelling skills, with the ability to make complex topics accessible.A degree in a science-related discipline or a keen interest in life sciences and innovation.Confident using digital platforms and social media to support communication strategies.Proactive, organised, and able to manage multiple client projects effectively.Work Permissions:You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here are the benefits of this job:Competitive salary between £30,000 – £37,000 (Depending on experience)The opportunity to work with world-leading experts, researchers, and innovators.Exposure to a diverse client portfolio across biotech, healthcare, and science communications.Ongoing mentorship and professional development opportunities.A supportive, collaborative team culture with hybrid working flexibility.Clear progression pathways within a growing and respected communications agency.Pursuing a career in life sciences communicationsA career as a PR Senior Account Executive in life sciences communications places you at the intersection of innovation and influence. You’ll help shape the stories behind groundbreaking scientific advances, working with clients who are driving change across healthcare, biotech, and technology. It’s a role where curiosity meets creativity and where your work makes a tangible difference to the future of science and society.....Read more...
Technical Sales Executive Generators & Temporary Power
Location: Poole
Salary: £40,000 £55,000 + Annual Bonus+ Company Car
Hours: Monday Friday
We're recruiting on behalf of a leading national hire business for an experienced Technical Sales professional to join their specialist Power division.
This is a great opportunity for someone with a solid technical background in diesel generators or temporary power equipment, ideally with hire industry experience, who's looking to join a well-established name with real scope to grow the region.
What\'s on Offer
- Market leading basic and bonus.
- Company car
- Full-time, permanent position
- Join a specialist division within a major national hire business
The Role
- Managing and developing relationships with existing customers across the region
- Identifying and winning new business opportunities
- Driving hire revenue across generators, temporary power and associated equipment (pumps experience also considered)
- Working closely with depot, regional and national sales teams to identify opportunities
- Building relationships with key decision-makers, including senior procurement and management contacts
- Preparing and delivering customer presentations where required
- Attending customer sites, trade days and regional sales meetings
- Maintaining accurate customer records and sales reporting
- Working closely with operational teams to ensure a high standard of service
The Ideal Candidate
- Previous hire industry experience
- Technical knowledge of diesel generators or temporary power equipment (pumps or wastewater treatment experience also welcome)
- Proven background in sales, business development, account management or technical sales
- Confident developing existing accounts as well as winning new business
- Strong commercial and customer relationship skills
- Comfortable dealing with customers at all levels, including senior decision-makers
- Full UK driving licence
This would suit someone currently working as a Technical Sales Representative, Area Sales Manager, Business Development Manager, Sales Engineer, Generator Sales Specialist, Power Hire Sales Representative, or similar.
Apply today with your CV, or get in touch with Matt to discuss further on 07739277676 or matt@holtautomotive.co.uk....Read more...
An exciting opportunity has arisen for an SEO Specialist to join a creative agency that helps small and medium-sized businesses strengthen their online presence through innovative website design, branding, and digital marketing solutions.
You will be responsible for developing and executing tailored SEO strategies designed to improve search visibility, increase organic traffic, and drive long-term success across multiple client websites.
This office-based position offers a salary of £30,000 - £45,000 DOE, alongside a range of attractive benefits. They are ideally seeking local candidates.
Key Responsibilities
? Plan, implement, and manage effective SEO campaigns across a variety of client accounts.
? Conduct comprehensive website audits to identify opportunities for optimisation and growth.
? Perform keyword research and implement on-page SEO improvements.
? Optimise website architecture, URL structures, metadata, and technical elements to enhance search performance.
? Create and refine engaging, SEO-focused content while supporting link-building initiatives.
? Monitor campaign performance using analytics tools and provide clear, insightful monthly, quarterly, and annual reports.
? Manage and enhance local SEO activity, including business listings and citations.
? Build strong relationships with clients, providing regular updates and demonstrating campaign success.
? Coordinate with internal teams and external suppliers, including copywriters, to deliver projects effectively.
? Support paid search initiatives where required.
What Were Looking For
? Previous experience as an SEO Specialist, SEO Analyst, SEO Consultant, SEO Executive, SEO Manager, SEO Strategist, SEO Account Manager, or in a similar SEO-focused role.
? Ideally, 5-10 years experience within agency environment.
? Proven experience managing SEO campaigns across multiple client accounts.
? Strong knowledge of organic search principles, including keyword resea....Read more...
Technical Sales Executive Pumps & Pump Hire
Location: Totton
Salary: £45,000 £60,000 + Company Car
Hours: Monday Friday
We're recruiting on behalf of a leading national hire business for an experienced Technical Sales professional to join their specialist Pump division.
This is a great opportunity for someone with a solid technical background in pumps, pump hire or associated equipment, ideally with experience within the hire industry, who's looking to join a well-established name with real scope to grow the region.
What\'s on Offer
- Market-leading basic salary and bonus
- Company car
- Full-time, permanent position
- Join a specialist division within a major national business
- Excellent opportunity to develop and grow an established regional customer base
The Role
- Managing and developing relationships with existing customers across the region
- Identifying and winning new business opportunities
- Driving hire revenue across pumps, pump systems and associated equipment
- Working closely with depot, regional and national sales teams to identify opportunities
- Building relationships with key decision-makers, including senior procurement and management contacts
- Preparing and delivering customer presentations where required
- Attending customer sites, trade days and regional sales meetings
- Understanding customer requirements and providing technically suitable pump and hire solutions
- Maintaining accurate customer records and sales reporting
- Working closely with operational and hire teams to ensure a high standard of service
The Ideal Candidate
- Previous hire industry experience
- Technical knowledge of pumps, pump hire, drainage, dewatering or associated equipment
- Proven background in sales, business development, account management or technical sales
- Confident developing existing accounts as well as winning new business
- Strong commercial and customer relationship skills
- Comfortable dealing with customers at all levels, including senior decision-makers
- A practical understanding of pump applications and customer requirements
- Full UK driving licence
This would suit someone currently working as a Technical Sales Representative, Area Sales Manager, Business Development Manager, Sales Engineer, Pump Sales Specialist, Pump Hire Sales Representative, or similar.
Apply today with your CV, or get in touch with Matt to discuss further on 07739277676 or matt@holtautomotive.co.uk.....Read more...
Lead Engineer – FM Service Provider – London Bridge – £57,000 per annumCBW are working with a leading Facilities Management provider who are seeking an experienced Lead Engineer to oversee engineering operations across a portfolio of prestigious commercial buildings in the London Bridge area. This is an excellent opportunity for a technically strong engineer with previous leadership experience to take responsibility for the day-to-day engineering delivery across several high-specification commercial properties. You’ll lead and support the on-site engineering team, ensuring all planned and reactive maintenance is completed safely, efficiently and to a high standard.Acting as a key technical point of contact, you’ll work closely with the management team to maintain building performance, ensure statutory compliance, coordinate specialist subcontractors and provide technical support to the engineering team. The role will also involve maintaining strong relationships with clients and occupiers, ensuring a consistently high level of service across the portfolio.Working Hours: Monday to Friday, 8:00am – 5:00pm (40-hour week)Key ResponsibilitiesAct as the lead engineer on site, ensuring the efficient delivery of planned preventative and reactive maintenanceProvide day-to-day support and technical guidance to the on-site engineerCoordinate and supervise specialist contractors carrying out maintenance and project worksManage the permit-to-work system and review RAMS before works commenceEnsure full compliance with statutory regulations, health & safety legislation and company proceduresMonitor service delivery through CAFM systems, ensuring maintenance records are accurate and up to dateCarry out fault finding, diagnostics and repairs across electrical and mechanical building servicesBuild and maintain strong working relationships with the client, occupiers and key stakeholdersSupport small project works and identify opportunities for continuous improvementAssist the Account Manager with quotations, technical recommendations and contractor managementMonitor KPIs and SLAs, ensuring contractual obligations are consistently achievedCarry out regular site inspections to maintain engineering standards and complianceRequirementsCity & Guilds Level 2/3 (Electrical or Mechanical) or equivalent recognised qualificationPrevious experience as a Lead Engineer, Shift Leader or Senior Engineer within Facilities ManagementStrong knowledge of commercial building services and M&E maintenanceExperience overseeing subcontractors and ensuring site complianceFamiliarity with CAFM systems and maintenance reportingExcellent communication and client-facing skillsA proactive, organised approach with strong technical and problem-solving abilitiesAbility to work independently while supporting the wider contract team....Read more...
An established education services provider is seeking an experienced Contract Manager to take ownership of a portfolio of accounts delivering alternative education to children who need it most. This is a role for someone who understands education from the inside out and wants their commercial and account management skills to translate directly into better outcomes for vulnerable learners.The organisation works hand-in-hand with Local Authorities to provide inclusive, high-quality tuition, with a clear mission to close the inequality gap in education. As Contract Manager, you will sit at the centre of every account, keeping parents, tutors, schools and Local Authorities aligned and focused on each learner's success.This is a predominantly office based position in Hertfordshire, working within a small, fast-paced and mission-driven team.Reporting Line and HoursReports to: Contracts DirectorHours: Full time, 37.5 hours per weekLocation: Office-based, HertfordshireAbout the RoleThe Contract Manager oversees the full lifecycle of learner experiences while ensuring each contract remains profitable. You will act as the key liaison across all stakeholders, delivering a consistent, joined-up service that keeps everyone informed and working toward the same goal. Your work will shape real outcomes for children in alternative education by ensuring the right support reaches the right learner at the right time.Here's what you'll be doing:Owning and managing the P&L for assigned contracts to ensure profitability and long-term valueBuilding and maintaining strong relationships with Local Authorities, schools, parents and tutors, acting as the main point of contact for your accountsLeading planning, review, medical and safeguarding meetings with account contacts as requiredEnsuring monthly KPIs are consistently met and exceeded across all contractsSourcing, assessing and allocating the most suitable tutors for each contract, then supporting them with lesson planning, feedback and performance reviewsProducing monthly performance reports and comprehensive written reports for Local AuthoritiesMaintaining accurate records and ensuring all documentation is compliant with company and Local Authority requirementsPreparing mini-bids, independently or alongside Bid Writers, to win new business and grow the portfolioSupporting compliance with safeguarding, data protection and regulatory requirements at all timesHere are the skills you'll need:This role requires a genuine education background. You must understand how education works in practice, ideally within the UK schools, tuition, SEN or alternative provision landscape. Candidates without direct education sector experience will not be suitable for this position.Beyond that, you will bring:Proven experience in contract or account management, ideally within education or the public sectorA strong working understanding of how education is delivered, funded and coordinated, and the needs of vulnerable and alternative-provision learnersCommercial acumen with hands-on experience managing budgets, P&L and KPIsExcellent interpersonal, stakeholder management and communication skillsStrong organisational and multitasking ability, with sharp attention to detailThe ability to write professional reports and bid proposalsExcellent IT skillsDesirable: direct experience working with Local Authorities or education-based services, knowledge of safeguarding procedures and education regulations, and previous experience managing or supporting tutors and educators.Work PermissionsYou must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.SafeguardingThis organisation is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and expects all staff to share this commitment. The successful candidate will be required to complete an enhanced DBS check and declare any relevant convictions, cautions, reprimands or final warnings in line with current guidance. A criminal record will not necessarily bar candidates from employment; any decision will depend on the nature of the role and the circumstances of the offence.Key perks and benefits:Salary of £32,000 plus bonus32 days holiday including bank holidays, rising annually to a cap of 35 daysCompany pension schemeFree local gym membership after three monthsThe chance to do commercially meaningful work that genuinely improves children's livesWhy This Career MattersAlternative and inclusive education is one of the most vital and fast-growing areas of the sector, with Local Authorities increasingly reliant on trusted specialist providers to support learners who fall outside mainstream settings. A Contract Manager who combines commercial discipline with a real understanding of education is exceptionally well placed for long-term career growth, whether progressing into senior contract leadership, operations or business development. This is a career where every account you manage translates into tangible impact for children who need it most.This organisation is an equal opportunity employer, committed to diversity and inclusion, and to building a workforce where every individual can thrive.Brought to you by The Opportunity Hub UK, connecting talented professionals with roles that make a genuine difference.....Read more...
Accounts Apprentice– Level 3 Accountancy Join our growing team and kick-start your career in finance with a Level 3 Accountancy Apprenticeship. Working alongside our experienced Finance Director, you'll gain hands-on experience in bookkeeping, reconciliations, customer accounts, invoice processing, and other key accounting duties.This is a long-term career opportunity, with the expectation that you'll progress directly onto a Level 4 Accountancy Apprenticeship upon successful completion of Level 3.
Full Description
Working closely with our Finance Director, who has over 30 years of accounting experience, the successful candidate will gain valuable hands-on experience across a broad range of finance and accounting functions.
Key responsibilities will include daily cash reconciliations, investigating and reporting discrepancies, monitoring customer accounts, preparing monthly statements, and liaising with customers to ensure accounts remain up to date.
The apprentice will also support bookkeeping activities, invoice processing, cash flow monitoring, supplier payments, and remittance administration, working directly with suppliers. This role will provide a strong foundation in accounting while contributing to the smooth and efficient operation of the finance department.
This position is designed as a long-term development opportunity. Upon successful completion of the Level 3 Accountancy Apprenticeship, the successful candidate will be expected to progress directly onto the Level 4 Accountancy Apprenticeship, continuing their professional development and expanding their knowledge and responsibilities within the business.
The position offers an excellent opportunity for someone looking to build a successful long-term career in finance and accounting.
Key Duties:
Complete daily cash reconciliations
Investigate and report account discrepancies
Monitor customer accounts and chase outstanding balances
Prepare and issue monthly customer statements
Assist with bookkeeping and financial record keeping
Process purchase invoices accurately and efficiently
Support cash flow monitoring and reporting
Prepare supplier payments and remittances
Liaise with customers and suppliers regarding account queries
Assist the Finance Director with a variety of day-to-day finance and accounting tasks
Training:BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.Training Outcome:This role offers an excellent opportunity for the right candidate to build a long-term career within finance and accounting. Following successful completion of the Level 3 Accountancy Apprenticeship, the candidate will be expected to progress onto a Level 4 Accountancy Apprenticeship to further develop their skills and knowledge.
As they gain experience and confidence, there will be opportunities to take on increased responsibility within the finance department, develop specialist accounting skills, and progress towards a senior finance role within the business.
The successful candidate will benefit from ongoing support, mentoring, and practical experience working alongside an experienced Finance Director, providing a strong foundation for a rewarding career in accountancy.Employer Description:A leading hair and beauty wholesaler, operating both a retail store and an online eCommerce platform.Working Hours :Monday to Thursday, 8:30am - 4.30pm.
Friday, 8:30am- 3.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Good level of Numeracy,Confident with numbers,Knowledge of Microsoft Excel,Microsoft Word and Outlook,Accuracy,Time management skills,Willingness to learn,Develop new accounting skills,Written communication skills,Able to work independently,A positive attitude,Reliable,Professional approach to work....Read more...
Lead Engineer – FM Service Provider – Moorgate, London - £55,000 per annumCBW are working with a leading Facilities Management provider who are seeking an experienced Lead Engineer to oversee engineering operations within a newly refurbished commercial building in Moorgate, Central London. This impressive corporate property offers a modern, high-quality working environment with upgraded building services and excellent occupier facilities, providing an exciting opportunity to take a leading technical role within a prestigious City location. This is an excellent opportunity for a technically strong engineer with previous leadership experience to take responsibility for the day-to-day engineering delivery across a large, modern corporate environment. The building offers premium office accommodation, extensive external terraces, landscaped communal areas and first-class occupier facilities, supported by modern, sustainability-focused building services. Working Hours: Monday to Friday, 8:00am – 5:00pm (40-hour week)Key ResponsibilitiesAct as the lead engineer on site, ensuring the efficient delivery of planned preventative and reactive maintenanceProvide day-to-day support and technical guidance to the on-site engineerCoordinate and supervise specialist contractors carrying out maintenance and project worksManage the permit-to-work system and review RAMS before works commenceEnsure full compliance with statutory regulations, health & safety legislation and company proceduresMonitor service delivery through CAFM systems, ensuring maintenance records are accurate and up to dateCarry out fault finding, diagnostics and repairs across electrical and mechanical building servicesBuild and maintain strong working relationships with the client, occupiers and key stakeholdersSupport small project works and identify opportunities for continuous improvementAssist the Account Manager with quotations, technical recommendations and contractor managementMonitor KPIs and SLAs, ensuring contractual obligations are consistently achievedCarry out regular site inspections to maintain engineering standards and complianceRequirementsCity & Guilds Level 2/3 (Electrical or Mechanical) or equivalent recognised qualificationPrevious experience as a Lead Engineer, Shift Leader or Senior Engineer within Facilities ManagementStrong knowledge of commercial building services and M&E maintenanceExperience overseeing subcontractors and ensuring site complianceFamiliarity with CAFM systems and maintenance reportingExcellent communication and client-facing skillsA proactive, organised approach with strong technical and problem-solving abilitiesAbility to work independently while supporting the wider contract team....Read more...
As an Apprentice Administrative Assistant, you will play an important role in supporting the team with a variety of administrative tasks.
Working closely with our Client Support Assistant on a daily basis, you will receive full training, supervision and support throughout your apprenticeship, with opportunities to develop your skills and build a long-term career within the firm.
Key Responsibilities:
· Contacting utility companies and other organisations to obtain meter readings and account information
· Arranging and coordinating meetings for members of the Court of Protection team
· Collating and preparing documents for files, meetings and applications
· Requesting and collecting proof of expenditure, benefits, assistance and other supporting documentation
· Updating client records and internal systems accurately
· Scanning, filing and organising documents electronically and in paper files
· Processing incoming and outgoing correspondence
· Supporting the team with general administrative and office duties
· Assisting with document preparation and case management administration
· Providing excellent service to clients, colleagues and external organisationsTraining Outcome:This role offers excellent opportunities for growth and development. Successful candidates will gain valuable experience within a professional legal environment and may have the opportunity to progress into further administrative, legal support or specialist roles within the business.Employer Description:The Firm:
Ashtons Legal is a growing firm in the East of England with a focus on providing excellent legal advice to a diverse range of individuals, institutions and executives across our region and beyond.
We are a friendly and supportive team of professionals working together to make sure our clients get the best advice possible. Our firm has a flexible reward and benefits structure and a culture of openness with an innovative leadership looking to the future
The Court of Protection Team:
Our Court of Protection team work with people who no longer have the mental capacity to deal with their own affairs and require the support of others to act on their behalf. This may be due to age related illness or an accident. Once it becomes apparent that someone will require assistance in managing their affairs we will meet with that person and family members to discuss more fully how we can provide assistance. Our Court of Protection specialist team assist clients throughout the UK from our East Anglia offices.Working Hours :Monday to Friday, 9.00 am to 5.00 pm, although flexible working patterns can be discussedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
An exciting opportunity has arisen for an SEO Specialist to join a creative agency that helps small and medium-sized businesses strengthen their online presence through innovative website design, branding, and digital marketing solutions.
You will be responsible for developing and executing tailored SEO strategies designed to improve search visibility, increase organic traffic, and drive long-term success across multiple client websites.
This office-based position offers a salary of £30,000 - £45,000 DOE, alongside a range of attractive benefits. They are ideally seeking local candidates.
Key Responsibilities
* Plan, implement, and manage effective SEO campaigns across a variety of client accounts.
* Conduct comprehensive website audits to identify opportunities for optimisation and growth.
* Perform keyword research and implement on-page SEO improvements.
* Optimise website architecture, URL structures, metadata, and technical elements to enhance search performance.
* Create and refine engaging, SEO-focused content while supporting link-building initiatives.
* Monitor campaign performance using analytics tools and provide clear, insightful monthly, quarterly, and annual reports.
* Manage and enhance local SEO activity, including business listings and citations.
* Build strong relationships with clients, providing regular updates and demonstrating campaign success.
* Coordinate with internal teams and external suppliers, including copywriters, to deliver projects effectively.
* Support paid search initiatives where required.
What Were Looking For
* Previous experience as an SEO Specialist, SEO Analyst, SEO Consultant, SEO Executive, SEO Manager, SEO Strategist, SEO Account Manager, or in a similar SEO-focused role.
* Ideally, 5-10 years experience within agency environment.
* Proven experience managing SEO campaigns across multiple client accounts.
* Strong knowledge of organic search principles, including keyword research, metadata optimisation, and content strategy.
* Solid understanding of technical SEO and website architecture.
* Highly skilled in HTML and CSS.
* Hands-on experience with Google Search Console and Google Analytics.
* Demonstrated ability to develop content strategies and execute effective link-building campaigns.
* Up-to-date knowledge of search engine algorithms, emerging industry trends, and the evolving impact of AI within search.
* Excellent written English skills with the ability to produce compelling, audience-focused content.
* Experience with Google Ads and PPC would be advantageous.
Whats on Offer
* Competitive salary
* Occasional performance-related bonuses.
* 20 days annual leave plus bank holidays, increasing by one additional day per year of service up to 25 days.
* Hybrid working arrangements available following successful completion of probation.
* Ongoing training and professional development opportunities.
* The opportunity to join a collaborative, forward-thinking agency where your ideas and expertise will make a genuine impact.
If youre passionate about SEO, thrive in a fast-paced agency environment, and are looking to take the next step in your career with a business that values innovation and results, wed love to hear from you.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Partnerships and Operations Manager – Leading UK Events Company – London – up to £50,000Our client is a fast-growing business operating across technology, hospitality and live events, connecting independent food and drink businesses with customers at amazing events UK wide. Through its innovative platform, customers can discover and book everything from street food vendors to specialist suppliers, while its live events curates and delivers F&B line-ups for some of the UK's biggest festivals, venues and events.The business is now looking for a top-quality manager to bring things together across the platform and at the live events. Someone who can plan, deliver, execute and report. Someone who can deliver on both sides of the operation and deliver the best customer experiences.What the Role Offers:
Competitive salary and equity opportunities.Ownership of the overall supply & partnerships strategy.Leadership responsibility for an existing team of two, with scope to grow the function.A highly varied role combining strategy, commercial activity and hands-on event delivery.A chance to attend some of the best music, culture, food and drinks events the country has to offer.
Key Responsibilities:
Own and develop the overall supplier and partnership strategy across both the marketplace and live businesses.Identify, onboard and develop a high-quality network of independent food, drink and hospitality suppliers.Lead and develop the existing supply team, establishing processes, objectives and best practice.Manage supplier relationships, performance and quality across the wider network.Curate and manage F&B supplier line-ups for large-scale events, festivals, venues and pop-ups.Work closely with commercial and operational teams to understand supplier mix, pricing, portions, sales potential and customer experience.Be hands-on in the field, attending events and working directly with suppliers to ensure successful delivery.Solve problems in the moment.
Key qualities they're looking for:
Strong experience within F&B, hospitality, live events, concessions, marketplaces or event technology.Proven ability to build and manage supplier, partner or account networks.Commercially minded, with the ability to understand both the strategic picture and the detail of delivery.Genuine understanding of the food and drink operator landscape, particularly independent businesses.Resilient and confident communicator who can hold their own when dealing with challenging suppliers or situations.Entrepreneurial, hands-on and not afraid to get stuck in, equally comfortable in the office or on site.
If you are interested in having a chat about this role, please forward updated CV’s to Rupertat COREcruitment / rupert@corecruitment.com....Read more...
Field Sales Engineer
Location: West Midlands & South West England – Field Based (Regular UK Travel)
An exciting opportunity has arisen for a Field Sales Engineer to join a specialist engineering organisation developing and supplying advanced RF, microwave and electronic technology solutions into defence, aerospace, telecommunications, satellite communications and other high-performance industries.
The company designs and delivers technically complex RF and microwave solutions for customers operating in mission-critical environments, working closely with OEMs, system integrators and engineering teams to solve challenging technical applications. With continued investment in innovation and customer support, the business is looking to strengthen its commercial team with an experienced technical sales professional.
This is a customer-facing role combining technical expertise with commercial responsibility. The successful candidate will be responsible for developing new business opportunities, managing key customer accounts and supporting customers throughout the complete sales lifecycle. Working closely with engineering, operations and commercial teams, you will provide technical guidance, develop tailored solutions and help drive continued business growth across strategically important markets.
This role would suit a technically minded sales professional with experience of RF, microwave, electronics or communications technologies who enjoys developing long-term customer relationships and identifying new commercial opportunities.
Main Responsibilities of the Field Sales Engineer (West Midlands & South West England):
Identify and develop new business opportunities across defence, aerospace, telecommunications, satellite communications and advanced electronics markets
Build and maintain strong relationships with OEMs, engineering teams, procurement departments and strategic customer accounts
Conduct customer meetings, technical presentations, product demonstrations and site visits throughout the region
Understand customer technical requirements and recommend suitable RF and microwave solutions
Prepare quotations, proposals and support commercial negotiations to secure profitable business opportunities
Work closely with engineering teams to support solution development and technical feasibility assessments
Manage customers throughout the complete sales lifecycle from initial enquiry through to project delivery
Maintain accurate CRM records including pipeline activity, forecasts and customer interactions
Monitor competitor activity, market trends and emerging RF and microwave technologies
Attend industry exhibitions, networking events and customer meetings to promote the company's capabilities
Deliver agreed sales targets and contribute to wider commercial growth objectives
Provide customer and market feedback to support future product development and business strategy
Ensure compliance with export control regulations, confidentiality requirements and relevant industry standards
Requirements of the Field Sales Engineer (West Midlands & South West England):
Proven experience within technical sales, field sales engineering or engineering sales
Background within RF, microwave, electronics, telecommunications or closely related engineering sectors
Strong understanding of RF and microwave technologies, electronic systems or electronic components
Ability to understand technical customer requirements and translate these into commercial solutions
Excellent communication and relationship-building skills with engineering, procurement and commercial stakeholders
Experience delivering technical presentations and supporting customer solution development
Commercially driven with the ability to identify, develop and convert new business opportunities
Strong customer account management skills with the ability to build long-term partnerships
Experience using CRM systems to manage sales pipelines and forecasting
Self-motivated with the ability to work independently in a field-based environment
Full UK Driving Licence and willingness to travel regularly across the West Midlands and South West England, with occasional wider UK and international travel
Experience within one or more of the following technology areas would be highly advantageous:
RF & Microwave Engineering
Antenna Technology
Defence Electronics
Aerospace Electronics
Telecommunications
Satellite Communications
Electronic Components
RF Systems
Specialist Electronic Products
Advanced Engineering Solutions
To apply for this Field Sales Engineer opportunity, please send your CV to Kishan Chandarana at Redline Group: Kchandarana@redlinegroup.Com
....Read more...
About the Role
This is a varied role dealing with Customers & Engineers on a daily basis, in a busy Service Desk Department.
The key responsibilities for this role include;
Logging Call Outs from Customers
Ensuring that we have the correct paperwork from Customer
Checking our system to clarify works status as new job / ongoing works
Dealing with Customer queries & updating Customers on Job Status
Preparing Weekly Update Spreadsheet for Larger Customer
E-mailing / Calling Customers to update on Parts ETA / Job Completion
Downloading information for completed jobs from engineers
Moving Job forward to next relevant step in Job completion process
E-mailing Engineers Job Sheets to Facility Management Customers
Checking engineers paperwork & preparing for invoicing
Checking Job Sheets & Expense Claims against Engineers Weekly Timesheets to ensure all Paperwork received & completed
Preparing completed jobs for invoicing
Managing Large Jobs & Projects
Ensuring that all Equipment / Parts required are ready for start of projects
Liaising with Customers to ensure that site access / assistance is arranged
Liaising with any Subcontractors
Training:Apprentices will be required to attend training at least once a week either via remote opnline class or at our Harrow or Hayes Campuses completing necessary mandatory training and units associated with the apprenticeship.
Our Account Manager, industry-trained assessor and Learning Advocate support apprentices to deliver our high-quality training programmes.
The apprentice will be required to complete:
QCF Framework
Employment Rights and Responsibilities
Skills, Knowledge and Behaviours
Standard and End Point Assessment
Functional Skills in English, Maths and ICT (if required)
Other training will be provided by the employer as required to enable the fulfilment of the job role.Training Outcome:Permanent role and progression within the company.Employer Description:We deliver a dedicated maintenance and repair facility, providing a swift, reliable service any time of day or night.
Service To Match Your Business Needs
All our services are bespoke offering our customers a specific response to suit their individual operational requirements.
Fast Response Guaranteed
We have a dedicated customer helpline staffed by our own operatives 24 hours a day, 365 days a year.
Save Money Through Maintenance
Regular maintenance of catering equipment is not only a legal requirement but also ensures reliability, prolongs lifespan, reduces operating costs and above all reduces hazards to the user.
Spares Management – Independent & Unbiased
As an independent maintenance & repair specialist we have no affiliations towards a particular manufacturer and so have the ability to shop around for spares to ensure we provide our customers with the quickest delivery possible and the fairest available price.Working Hours :Monday - Friday, 8.00am - 5.00pm, with 1 hour lunch.Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills....Read more...
An exceptional opportunity for an ambitious sales professional to launch their career in the revolutionary AI and blockchain sector.Step into the cutting-edge world of artificial intelligence and blockchain technology where innovation meets commercial success. This SDR role offers the perfect entry point for driven individuals looking to build expertise in two of the most transformative technologies shaping our digital future.Company OverviewPolyblock Limited stands at the forefront of blockchain innovation, developing groundbreaking solutions that bridge traditional business needs with decentralised technologies. This dynamic company combines the agility of a tech startup with the vision to revolutionise how businesses interact with AI and blockchain ecosystems. Their collaborative culture values innovation, continuous learning, and professional growth.Job OverviewAs an SDR specialising in AI and blockchain solutions, you'll play a crucial role in driving business growth by identifying and qualifying prospects who can benefit from cutting-edge technology solutions. Working within a supportive sales team, you'll develop essential B2B sales skills while gaining invaluable expertise in the blockchain and Web3 space that will define your career trajectory.Here's what you'll be doing:Generate qualified leads through strategic outbound prospecting and research into AI and blockchain market opportunitiesConduct discovery calls with potential clients to understand their technology needs and business challengesBuild and maintain a robust sales pipeline using CRM systems and sales automation toolsCollaborate with senior sales team members to develop compelling value propositions for blockchain solutionsResearch market trends in AI and blockchain to identify new business opportunities and target segmentsAttend industry events and webinars to build professional networks and generate quality leadsHere are the skills you'll need:1-2 years of experience in B2B sales or SaaS sales environment with demonstrable resultsStrong communication and presentation skills with natural relationship-building abilitiesGenuine interest in emerging technologies, particularly AI and blockchain applicationsResilient mindset with the ability to handle rejection and maintain motivation in a target-driven permanent roleExperience in sales and business development activities, including lead qualification and pipeline managementProficient in using CRM software and sales prospecting tools for effective territory managementWork PermissionsYou must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Key perks and benefits:Competitive salary package £25,000-£30,000 with attractive commission structureComprehensive training programme covering AI, blockchain technology, and advanced sales techniquesClear career progression pathway to Account Executive and senior sales rolesFlexible working arrangements with a central London office locationProfessional development opportunities, including industry certifications and conference attendanceDynamic startup environment with equity participation opportunitiesWhy Choose a Career in Blockchain & Web3?The blockchain and Web3 sector represents one of the fastest-growing areas in technology, with unprecedented demand for skilled professionals who understand both the technical possibilities and commercial applications. Sales professionals entering this space now position themselves at the forefront of digital transformation, developing expertise that will be highly valued as blockchain adoption accelerates across industries. This SDR role in London provides the perfect foundation for building a lucrative career in emerging technologies, with clear pathways to senior sales positions and specialist roles in the expanding Web3 ecosystem.This exciting SDR - AI & Blockchain opportunity in London is brought to you by The Opportunity Hub UK, connecting ambitious sales professionals with career-defining roles in emerging technologies.....Read more...
German-Speaking FX & Trade Finance Broker - City of LondonA game-changing opportunity for a German-speaking FX and Trade Finance Broker to accelerate their career with a dynamic financial services specialist in the heart of London.Step into the fast-paced world of foreign exchange and commercial finance, where your German language skills and expertise will directly impact how European businesses and high-net-worth individuals navigate international markets and secure growth capital.About the CompanyThis established financial services firm specialises in delivering comprehensive foreign exchange and commercial finance solutions across global markets. Operating throughout the UK, EMEA, APAC, and the Americas, they've built a reputation for providing seamless financial transactions that outperform traditional banking solutions. Their client base spans high-net-worth individuals, SMEs, and corporate entities seeking sophisticated currency management and tailored funding solutions, with a particular focus on expanding their German market presence.The Role at a GlanceAs a German-speaking FX and Trade Finance Broker, you'll be instrumental in developing the company's German market expansion whilst delivering exceptional service across international payment solutions and commercial finance products. This role combines relationship building with technical expertise and cultural understanding, offering the perfect platform for bilingual professionals to make their mark in London's financial district.Your Key Responsibilities:Drive new business acquisition within the German market through proactive client outreach and relationship developmentProvide expert guidance to German clients on foreign exchange solutions, including competitive rates and hedging strategiesStructure and deliver commercial finance solutions including trade finance, invoice finance, and asset finance for German-speaking businessesConduct client meetings and presentations in German to build trust and understanding with European prospectsManage the complete sales cycle from initial contact through to deal completion and ongoing account managementCollaborate with internal teams to ensure seamless service delivery and cultural sensitivity for German clientsEssential Skills and Experience:Native or fluent German language skills with excellent business communication abilitiesProven track record in sales with demonstrable results and target achievementStrong customer service orientation with excellent relationship-building capabilities across culturesOutstanding communication and negotiation skills in both German and EnglishAbility to work both independently and collaboratively within a team environmentExceptional attention to detail with strong analytical and problem-solving abilitiesAdvanced computer literacy and proficiency with financial software systemsBackground in financial services or German market experience preferred but not essential for the right candidateWork Permissions You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Exceptional Benefits Package:Highly competitive base salary with commission earning potentialFlexible hybrid working arrangement - London office Monday to Thursday, home working FridaysAccelerated career progression opportunities within a rapidly expanding organisationComprehensive training and professional development programmes including German market insightsDynamic, supportive team culture focused on individual and collective successPrime City of London location with excellent transport connectivityWhy Build Your Career in International Financial Services?The foreign exchange and commercial finance sector continues to evolve rapidly, driven by increasing globalisation and digital transformation. For German-speaking professionals, this presents exceptional opportunities to bridge markets and develop specialised expertise in high-demand areas. With European businesses increasingly seeking sophisticated financial solutions to manage international operations and growth funding, bilingual brokers can expect strong career prospects, attractive earning potential, and the opportunity to work with diverse, high-value client portfolios across multiple markets.This exceptional German-speaking FX and Trade Finance Broker opportunity is brought to you by The Opportunity Hub UK - your gateway to career-defining roles in international financial services.....Read more...
JOB DESCRIPTION
Company Information
RPM Industrial Coatings Group is home to 11 industry-leading coatings and finishing brands. Our dynamic portfolio includes liquid coatings, powder coatings, touch-up and repair products, sundries, adjuvants, and much more. You'll find our products around the globe in industries from architecture and automotive to farming, forestry, marine, and more.
RPM Industrial Coatings Group is part of RPM International Inc., a $7.3 billion global company with subsidiaries that are market and industry leaders in specialty coatings, sealants, building materials, and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's brands are trusted by consumers and professionals alike to help build a better world.
Kop-Coat, Inc. is the world's leading supplier of innovative chemical products for the protection of farms, forests, and buildings. For over 25 years, Kopcoat has provided superior solutions to control and eliminate mold, decay, insects, water damage, and more. And we do it while providing outstanding service for our customers.
About the Opportunity
At Kop-Coat, Inc., exceptional customer service is more than answering questions; it's about making it easy for our customers to do business with us.
We are looking for a Customer Service Specialist to join our team and play a critical role in delivering the customer experience that differentiates Kop-Coat from our competitors. This position will manage the full customer order cycle, from order entry and fulfillment through shipping, invoicing, and receivables, while working closely with customers, sales, production, logistics, and our laboratory team.
This is also a unique opportunity to become a key resource for one of Kop-Coat, Inc.'s most important customer service functions. Working alongside an experienced customer service leader, you will learn established processes, develop expertise in customer-specific requirements, help document critical knowledge, and identify opportunities to standardize and improve how we serve our customers.
What You'll Do
Manage customer orders from initial acceptance through fulfillment, shipping, invoicing, and collection, ensuring accuracy throughout the process.
Enter and maintain orders with accurate pricing, product information, quantities, and shipping terms.
Serve as a responsive and professional point of contact for customers, sales representatives, and service teams, resolving questions and issues efficiently.
Coordinate production, scheduling, and shipments with the Corsicana facility and third-party tolling partners.
Monitor orders throughout the fulfillment process and proactively communicate status updates, potential delays, and other issues.
Prepare freight estimates and coordinate logistics by evaluating delivery requirements, destinations, carrier options, and other shipping considerations.
Build strong, collaborative relationships with customers and internal partners to support exceptional service and operational excellence.
Partner with the laboratory team on raw material purchasing, order reconciliation, and customer shipping and receiving activities.
Learn and document customer-specific processes, preferences, and historical account requirements to ensure continuity and consistency.
Identify opportunities to streamline processes, improve communication, and increase efficiency across the order management workflow.
Support the development of standardized processes and documentation that will strengthen the team's ability to serve customers effectively over the long term.
What You'll Bring
High school diploma or equivalent required; additional education or relevant training is a plus.
5+ years of experience in customer service, order management, inside sales, logistics, or a related field preferred.
Strong attention to detail and a high degree of accuracy when working with orders, pricing, product information, and shipping details.
Strong organizational and time-management skills, with the ability to manage multiple priorities and orders simultaneously.
Excellent written and verbal communication skills.
Ability to build productive relationships with customers and cross-functional internal teams.
Strong problem-solving skills and the ability to handle complex or unusual customer requests with sound judgment.
Comfortable working independently while knowing when to involve others to resolve an issue.
Proficiency with Microsoft Office and the ability to learn and effectively use business systems and customer/order management applications.
What Success Looks Like
In this role, success means becoming a trusted resource for our customers and internal teams while ensuring orders move accurately and efficiently from beginning to end.
You will develop a deep understanding of our customers, products, processes, and logistics requirements; proactively identify and resolve issues; and help transform important institutional knowledge into documented, repeatable processes that position the team for continued success.
Why This Role Matters
This is an opportunity to join a critical function within Kop-Coat, Inc. at an important point in its evolution. You will work alongside an experienced customer service professional with deep knowledge of our customers and operations, giving you the opportunity to learn the business while making an immediate contribution.
For the right person, this role offers the chance to become a subject-matter expert in Kop-Coat Inc.'s customer and order management processes, build meaningful relationships across the organization, and have a direct impact on customer satisfaction and operational performance.
About Kop-Coat, Inc.
Kop-Coat, Inc. is focused on providing innovative wood preservation solutions and exceptional service to customers across North America. Our success is built on technical expertise, quality products, strong customer relationships, and a commitment to delivering solutions that meet our customers' needs.
Learn more about Kop-Coat, Inc. at Kop-Coat.com.Apply for this ad Online!....Read more...
JOB DESCRIPTION
Company Information
RPM Industrial Coatings Group is home to 11 industry-leading coatings and finishing brands. Our dynamic portfolio includes liquid coatings, powder coatings, touch-up and repair products, sundries, adjuvants, and much more. You'll find our products around the globe in industries from architecture and automotive to farming, forestry, marine, and more.
RPM Industrial Coatings Group is part of RPM International Inc., a $7.3 billion global company with subsidiaries that are market and industry leaders in specialty coatings, sealants, building materials, and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's brands are trusted by consumers and professionals alike to help build a better world.
Kop-Coat, Inc. is the world's leading supplier of innovative chemical products for the protection of farms, forests, and buildings. For over 25 years, Kopcoat has provided superior solutions to control and eliminate mold, decay, insects, water damage, and more. And we do it while providing outstanding service for our customers.
About the Opportunity
At Kop-Coat, Inc., exceptional customer service is more than answering questions; it's about making it easy for our customers to do business with us.
We are looking for a Customer Service Specialist to join our team and play a critical role in delivering the customer experience that differentiates Kop-Coat from our competitors. This position will manage the full customer order cycle, from order entry and fulfillment through shipping, invoicing, and receivables, while working closely with customers, sales, production, logistics, and our laboratory team.
This is also a unique opportunity to become a key resource for one of Kop-Coat, Inc.'s most important customer service functions. Working alongside an experienced customer service leader, you will learn established processes, develop expertise in customer-specific requirements, help document critical knowledge, and identify opportunities to standardize and improve how we serve our customers.
What You'll Do
Manage customer orders from initial acceptance through fulfillment, shipping, invoicing, and collection, ensuring accuracy throughout the process.
Enter and maintain orders with accurate pricing, product information, quantities, and shipping terms.
Serve as a responsive and professional point of contact for customers, sales representatives, and service teams, resolving questions and issues efficiently.
Coordinate production, scheduling, and shipments with the Corsicana facility and third-party tolling partners.
Monitor orders throughout the fulfillment process and proactively communicate status updates, potential delays, and other issues.
Prepare freight estimates and coordinate logistics by evaluating delivery requirements, destinations, carrier options, and other shipping considerations.
Build strong, collaborative relationships with customers and internal partners to support exceptional service and operational excellence.
Partner with the laboratory team on raw material purchasing, order reconciliation, and customer shipping and receiving activities.
Learn and document customer-specific processes, preferences, and historical account requirements to ensure continuity and consistency.
Identify opportunities to streamline processes, improve communication, and increase efficiency across the order management workflow.
Support the development of standardized processes and documentation that will strengthen the team's ability to serve customers effectively over the long term.
What You'll Bring
High school diploma or equivalent required; additional education or relevant training is a plus.
5+ years of experience in customer service, order management, inside sales, logistics, or a related field preferred.
Strong attention to detail and a high degree of accuracy when working with orders, pricing, product information, and shipping details.
Strong organizational and time-management skills, with the ability to manage multiple priorities and orders simultaneously.
Excellent written and verbal communication skills.
Ability to build productive relationships with customers and cross-functional internal teams.
Strong problem-solving skills and the ability to handle complex or unusual customer requests with sound judgment.
Comfortable working independently while knowing when to involve others to resolve an issue.
Proficiency with Microsoft Office and the ability to learn and effectively use business systems and customer/order management applications.
What Success Looks Like
In this role, success means becoming a trusted resource for our customers and internal teams while ensuring orders move accurately and efficiently from beginning to end.
You will develop a deep understanding of our customers, products, processes, and logistics requirements; proactively identify and resolve issues; and help transform important institutional knowledge into documented, repeatable processes that position the team for continued success.
Why This Role Matters
This is an opportunity to join a critical function within Kop-Coat, Inc. at an important point in its evolution. You will work alongside an experienced customer service professional with deep knowledge of our customers and operations, giving you the opportunity to learn the business while making an immediate contribution.
For the right person, this role offers the chance to become a subject-matter expert in Kop-Coat Inc.'s customer and order management processes, build meaningful relationships across the organization, and have a direct impact on customer satisfaction and operational performance.
About Kop-Coat, Inc.
Kop-Coat, Inc. is focused on providing innovative wood preservation solutions and exceptional service to customers across North America. Our success is built on technical expertise, quality products, strong customer relationships, and a commitment to delivering solutions that meet our customers' needs.
Learn more about Kop-Coat, Inc. at Kop-Coat.com.Apply for this ad Online!....Read more...
