IT Support Apprentice

Responding to people’s technical problems by email and telephone Assisting on project work and system setups You will also carry out some technical support at customer’s offices

Training:
An apprenticeship includes regular training with JBC Skills Training At least 20% of your working hours will be spent training or studying On completion, the Apprentice will be awarded the Level 3 Information Communications Technician Apprenticeship You will be appointed a skills trainer who will meet with you remotely every 6-8 weeks for reviews and support with your Summative Portfolio work

Training Outcome:
Ongoing career development and progression opportunities upon completion of the apprenticeship for the right candidate

Employer Description:
Twister Solutions is a leading provider of IT support in Essex. With a wealth of capabilities, our experienced team is equipped with the knowledge to support you across every aspect of your business’ technical setup. We offer far more than the usual, routine tech support – from cabling, leased lines and Wi-Fi to cyber security and cloud services, we are a full-service IT partner.

Working Hours :
Monday- Friday, 9.00am - 5.00pm (With a 1 hour lunch break)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Knowledge of MSP