Letting Assistant - Social Housing

The Vacancy

We have a clear and ambitious view of where we are as an organisation and where we need to get to; providing more homes for people who need them by running an efficient and successful business.

About the role: Youll be joining a small and very busy team who are committed to using our combined resources to change our customers lives for the better through the provision of great homes and excellent service.

This is a key role in Paradigm, where you will provide an effective and efficient administration service to the Lettings Team.

You will also support Housing Officers, Lettings and Allocations Team, our Tenancy Intervention Team and ASB Team in delivering service in accordance with all relevant policies and procedures and legal and regulatory requirements.



Setting up and maintaining administration and database systems, speaking with and giving advice to tenants regarding housing matters and referring where appropriate.

Updating of gas / electric readings following property sign-ups and managing the void utilities process.

Your days will be varied and interesting.

You will work closely with other areas of the business including our Customer and Property directorates as well as Local Authorities to ensure properties are re-let within our targeted timescales and in accordance with our policies, procedures and legal and regulatory requirements.

Managing administrative duties relating to tenancies including the administration and management of the starter tenancy process as well as tenancy transfers.

You should have:

? Excellent written and verbal communication skills
? Previous administrative experience
? Accurate with strong attention to detail
? Strong customer service ethic
? Good communication and negotiating skills as you will utilize these with customers, partners, landlords and contractors and able to recognise and effectively deal with difficult situations
? Strong IT skills including Word, Excel, PowerPoint and Outlook


  • Location: HP10 0DF
  • Salary: 23246 Per Annum £23,246 p/a plus excellent benefits
  • Type: Permanent
  • Recruiter: Career Kinetics
  • Posted: 14-Jul-2022
  • Posted on: jobit.co.uk