Accounts Administrator Apprenticeship

We're looking for a motivated and detail-oriented individual to join our Accounts & Customer Service team as an Apprentice. This is a fantastic opportunity to gain hands-on experience across two vital departments within the business.

You'll be involved in a variety of essential tasks that support the smooth day-to-day operations of our company — from handling customer queries to assisting with financial data processing.

You’ll be working closely with both the Accounts and Customer Service teams, giving you the chance to develop a strong foundation in administrative, customer service, and basic accounts functions.

Day-Day Responsibilities:

Maintain high attention to detail when carrying out tasks in the Accounts team, ensuring all data is processed accurately Handle inbound and outbound calls to support both clients and internal teams with professionalism and a helpful attitude Report any errors or irregularities promptly to the appropriate team members or supervisors Contribute proactively to the team by suggesting improvements to systems and processes Act as a first point of contact for customers, delivering a friendly and efficient service at all times

Training:
On completion of this 12 month apprenticeship you will have gained your Business Administration Apprenticeship Level 3 Qualification

Training Outcome:
There is a possibility of a full time role at the end of the apprenticeship

Employer Description:
DD Payroll, part of the charity Disability Direct, specialises in making payroll easy for people with disabilities who employ carers. Unlike typical payroll services, DD Payroll isn’t about profit - it’s about providing personal, one-on-one support. Rooted in charity values, they have extended their service to offer a caring, reliable, managed payroll solution specifically for the care and non-profit sectors. With their deep expertise in payroll compliance and dedication to high ethical standards, DD Payroll is where personal service meets purpose.

Working Hours :
Monday - Thursday, Shifts to be confirmed.

Skills:
Attention to detail,IT skills,Organisation skills,Communication skills