Business Administration Apprentice

As a Highways Business Apprentice, no two days will be the same. You’ll gain valuable experience in both business administration and the highways service, developing practical skills while working towards your Level 3 Business Administration qualification.

Your week may include tasks such as:

Creating and updating records Drafting correspondence Preparing reports Analysing data, and Supporting financial processes.

You’ll use IT systems such as Microsoft Office to complete a variety of business tasks, from managing databases to producing documents to a high standard.

You’ll also learn how to plan and organise meetings, manage diaries, and support projects across the highways team. Communication will be a key part of your role – whether by phone, email, or in person – as you’ll liaise with colleagues, stakeholders, and customers, ensuring a professional and positive service.

Throughout your apprenticeship, you’ll be encouraged to take initiative, manage your time effectively, and develop problem-solving and decision-making skills. You’ll also have the chance to contribute to improvements in business processes, gaining confidence and experience that will support your future career progression.

This apprenticeship is a fantastic opportunity to build a solid foundation in business administration, while playing a key role in supporting the delivery of important highway services that benefit the community.

Training:

You will follow the Level 3 Business Administrator Apprenticeship Standard, which typically takes around 15 months to complete. Training will be one day per week and will be a mix of virtual sessions and workplace learning. 

Training Outcome:
You will receive a level 3 apprenticeship qualification in Business Administration. With the completion of this apprenticeship, there may be the opportunity to continue with the organisation on a permanent basis.

Employer Description:
Worcestershire County Council delivers an array of services which support our residents and businesses. These include providing social care of some of the most vulnerable in society, helping the next generation get the best start in life through education, investing in our transport network, disposing of household waste sustainably, provision of Library services, country parks and supporting health & wellbeing within our communities.

Working Hours :
Mondays to Fridays from 9am to 5pm. Occasional weekend working may be required.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience