Customer Service Apprenticeship

The successful candidate will be trained in all aspects of customer service You will also be trained in all aspects of working in a busy parts department You will be dealing with customers on the telephone, in person on the front counter and also in the main workshop You will be trained to use a computer system and book "goods in" deal with labelling goods and the location of them and updating pricing on the computer You will be trained in picking of sales orders, stock checking

Training:
Intermediate Level 2 Customer Service Practitioner Apprenticeship Standard EPA - End Point Assessment Functional Skills in English & math's (if required)  Employee Rights and Responsibilities ERR Personal Learning and Thinking Skills PLTS Training is by way of one day each week at our Doncaster centre in Armthorpe

Training Outcome:

The possibility of progression and full-time employment.

Employer Description:
At Star Commercials Ltd we are one of the UK's Largest Mercedes Benz Specialists. Our team are highly trained, experienced technicians, combining over 100 years' top-level workshop and maintenance experience on all major trailer and truck makes and models with specialist knowledge of Scania, Mercedes and DAF commercial vehicles.

Working Hours :
Monday to Friday between 8:30am to 5:00pm including one day release day at college 9.00am to 4.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Physical fitness,Safety Conscious,Reliable,Punctual,Eager to Learn,Hardworking