Apprentice Business Administrator

This is a great opportunity to gain hands-on experience. You will support departmental efficiency and deliver high levels of customer service.

Main Duties but not limited to:

Call handling –

Answering the phone to customers and instructors and directing them to the correct department Taking messages and relaying them effectively to the appropriate person

Emails –

Contacting instructors regarding their paperwork Answering customer enquiries about certificates

Processing paperwork –

Checking that test paperwork has been received in the office Filing

Data Entry –

Uploading test paperwork onto Excel Registering courses on the accrediting body website And creating certificates using Adobe

Training:

The successful candidates will continue their studies via monthly online classes with apprenticeship specialists, RNN Group, giving you the training and support you need to become an all-rounded and successful administrator. As part of the course, you will attend college in person on months 3,6 and 10.

The Apprenticeship Standard you will be studying is Business Administration Level 3.

Training Outcome:

Our company is expanding, so we would like to offer the candidate a full-time, permanent position as an office administrator.
Being a training provider, we can offer additional training courses for the candidate, online courses and practical training on various machinery.

Employer Description:
Elevation Training & Development Ltd has been providing Health & Safety training across the UK since 2006. After seventeen years, the company grew substantially and opened its two new training centres in South Yorkshire. Steve Mohammed, the managing director, built the company after years working in the steel industry. Many of our instructors come from the same background, traveling up and down the country and even overseas to conduct our training. Though still a small office staff, we are a tight-knit group who are hoping to welcome a wonderful new addition to the team.

Working Hours :
Monday – Friday, between 8am – 4pm, including a 30 minute break.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Self motivated