IT Apprenticeship - Derby

Join our IT team in a precision engineering and fabrication business serving aerospace, defence, and power sectors. A great opportunity to kickstart your IT career with hands-on experience across all areas of IT services and technologies.

As our IT Apprentice, you'll be an essential part of our front-line support team, helping users resolve day-to-day IT issues across a wide range of technologies and platforms. You'll gain hands-on experience working alongside skilled professionals, building valuable knowledge to launch your IT career. Beyond core support tasks, you'll explore on-premise networking, server systems, cloud platforms like Office 365, Azure, and AWS, and advanced CAD/DNC solutions used in manufacturing. You'll also have the chance to travel across our UK sites in Derby, Alcester, and Welwyn Garden City.

Day-Day Responsibilities:

Assist in providing first-line IT support to users across the business Log and manage support tickets using the service desk system Assist with hardware and software installations, upgrades, and troubleshooting Support the maintenance and monitoring of network and server infrastructure Participate in cloud and virtualisation projects Help implement and maintain cybersecurity tools and practices Contribute to the migration of legacy systems to modern platforms

Training:

Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.

On completion of this 15 month apprenticeship you will have gained your Information Communications Technician (Level 3) qualification. If required, you will also have completed Functional Skills in English and maths.

Training Outcome:

Possibility of a full time role after the completion of the apprenticeship

Employer Description:
We are a leading partner in precision engineering, delivering trusted performance and quality to our customers. Guided by our RISE Values, we provide an environment that empowers our employees to build trusted relationships and deliver sustainable high performance through innovation and collaboration. Respect – We respect each other and assume positive intent Integrity – We act with integrity, demonstrating honesty, consistency, and trustworthiness Safety – We prioritise the health, safety and wellbeing of ourselves and others. Excellence – We strive for excellence in everything we do

Working Hours :
Monday-Thursday (7AM-4PM) Friday (7AM-12PM)

Skills:
IT skills,Attention to detail,Organisation skills,Communication skills,Problem solving skills