Social Care Apprentice within the Adult Mental Health Team

Working within Sandwell Council Social Care Services, you will learn what the various teams within the service do, as you will assist Social Workers and other professionals in assessing, safeguarding, supporting and advocating for service users. During the apprenticeship, you will contribute to the delivery of services that enable the best outcome for service users and their families.  ** Unfortunately we cannot accept applications from young people receiving social care services themselves, or who are aged under 18 years old.

You will undertake a wide range of duties such as:

Helping to provide an immediate response when receiving information or being aware of situations concerning risks to service users Assist others when working with service users to improve their quality of life Actively undertake Training to improve own performance, including the Shadowing of Social Workers Support others to advocate on behalf of others, to obtain the best outcomes Gather and share information from service users with all relevant parties/professionals involved Support the Team by carrying out follow-up calls, taking any actions as authorised Promote service users cultural needs, and challenge any discrimination and racism Help ensure that social work care planning for service users, is carried out by working with them and other professionals, in family homes or elsewhere with a range of therapeutic interventions Be accountable for the quality of your work and take responsibility for maintaining and improving your knowledge and skills Meet relevant standards of practice and working in a lawful, safe and effective way Maintain clear and accurate records as required by procedures established for your work Work openly and co-operatively with colleagues, and treat them with respect Recognise that you remain responsible for the work that you have been asked to undertake Recognise and respect the roles and expertise of workers from other agencies and work in an effective partnership with them Work flexibly to support the department, by working late on occasional evenings

Training:

You will undertake a Level 3 Adult Care Worker Qualification. 

The apprenticeship training will be delivered in the workplace and you will receive regular visits from a college assessor

The apprenticeship will also include a proportion of 20% off the Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include:

Fire Awareness Prevent Safeguarding Data Protection & Cyber Security and Equality & Diversity

Training Outcome:
This apprenticeship is a fixed term contract However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector

Employer Description:
Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.

Working Hours :
Monday to Friday between the hours of 9.00am and 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Empathy,Safeguarding,Data Protection,Confidentiality,Equality,Flexibility,Professionalism,Respect for others