Apprentice Medical Receptionist

Provide flexibility to cover holiday/sickness/training etc. for other members of staff. Ensure reception is always manned. Booking of all appointments via computer. Greeting and directing patients arriving for appointments and confirming on the computer their arrival if the patient is unable to use the check-in screen. Taking requests for house calls and preparing for doctors. Preparation of rooms for surgeries/waiting room/reception. Scanning of letters. Tagging of medical records. Dealing with queries from hospitals, chemists, patients, District Nurses, Health Visitors, Doctors, etc and passing on all relevant messages and information to whoever is concerned. Accepting new registrations/temporary residents/immediately necessary forms and completion of necessary paperwork/computer work. Filing & scanning. Accepting requests for prescriptions, inputting into the computer, and ready for signing.  Also registering patients for Access Online (when requested). Give prescriptions out to patients on request or send electronically. Photocopying as and when required. Use of bespoke software.

Training:

You will be completing your Level 3 Business Admin Apprenticeship with Woodspeen Training. All training is delivered through remote delivery into the workplace. 

Training Outcome:

For the right person, there is an opportunity to secure full-time employment with the employer and progress on to higher level qualifications. 

Employer Description:
Greenwood Surgery has been practising in South Woodham Ferrers since 1984. For many years Greenwood Surgery was based in premises near the Town Centre but due to increasing patient numbers and changes to legislation the premises were no longer fit for purpose and did not meet the requirements of the NHS Premises Standards. In November 2019 Greenwood Surgery moved in to brand new, purpose built premises located on Burnham Road, which is on the periphery of the town. The new premises offer more consulting rooms and better accessibility for patients who may have mobility issues.

Working Hours :
Monday to Friday between 8.00am and 18.30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience