Administrator Apprentice

To carry out admin duties as per practice procedure:

Order repeat prescriptions that the patients have requested. Scan patient-related documents into the clinical system. You will be dealing with contacting patients to book in for annual review appointments and for vaccinations. This is through various methods as we use digital platforms to do this. Pulling / filing patients' paper notes and updating their records.

Training:

Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice.

The apprentice will spend 20% of their working hours in off-the-job activities and training. On-the-job and off-the-job training will be delivered in the workplace.

Training Outcome:

To be discussed at interview.

Employer Description:
We are a supportive and positive practice in Burton Joyce, Nottingham. We look after an older, stable population with opportunities to look after complex co-morbidities as well as managing acute care. We support training and progression with a strong learning culture. We host teaching for GP registrars and medical students. We have 6450 patients and our team includes GPs, Nurses, HCA, ACPs, Clinical Pharmacists, First contact physio, Mental Health Practitioner, Management team, Dispensers, Reception, Secretarial and Admin staff. We are committed to providing outstanding care, offering the very best, courteous, accessible and responsive services to all of our patients, families and carers.

Working Hours :
Monday – Friday, 37.5 hrs p/w. Times to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience