Business Administration Apprentice

This is a brilliant opportunity to kick-start your career in local government, with great opportunities in various departments such as:

Asset Management - The role involves daily interaction with our craft employees and contractors to effectively co-ordinate and schedule repair work, while also ensuring the accurate handling of operational data Building Supplies - Working at our Operational & Development Centre in Oldbury; will involve ordering stock for our Trades personnel and contractors within Sandwell MBC, printing of material pick lists, stock control, undertaking vehicle defect reports, arranging waste collections, planning joinery manufacturing Adult Social Care - You will be part of a team providing customer service, administrative, and project support to the service Environmental Health - Providing administration around the food programme, particularly with regards to new registrations Highways Parking Services - Working on Traffic Regulation Orders, responding to parking and highway related queries, measuring up and attending site visits. Will also be running reports and creating spreadsheets

Additional duties will include: 

Working with the team to deliver high-quality administrative support Handling incoming and outgoing phone calls, emails, and mail in a professional manner Keeping records organised by managing both digital and physical files and databases Supporting teams by creating and formatting a variety of documents, such as letters, reports, and presentations Helping to organise meetings - preparing agendas, taking minutes, and sharing relevant materials Entering data into systems and, when needed, analysing it to support informed business decisions Occasionally assisting customers by phone or in person, helping with any queries they may have Providing admin support for different team projects Making sure all tasks follow company policies and procedures Suggesting ways to improve admin processes and help things run more smoothly

Training:

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training Outcome:

This apprenticeship is offered on a fixed term contract. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.

Employer Description:
Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.

Working Hours :
Monday - Friday between the hours of 8am to 5pm. Times to be confirmed by management.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience