Business Administration Level 3 Apprentice

Key Responsibilities

CRM Management:

Enter, update and maintain client records accurately Track interactions and follow-ups using CRM tools

Communication & Correspondence:

Draft and respond to emails professionally Answer incoming calls and direct queries appropriately Provide courteous and efficient customer service

Document Handling:

Check documents for accuracy and completeness File digital and physical records systematically Assist with preparing materials for assessments

General Administration:

Support scheduling and diary management

Training Outcome:
Any career progression routes will be discussed upon successful completion of the apprenticeship

Employer Description:
Assessment for Dyslexia Ltd provides in‑depth dyslexia assessments across a broad age range. Following thorough testing, they provide timely, tailored feedback and advice in a professional diagnostic report.

Working Hours :
Monday- Friday, 9.00am- 5.00pm

Skills:
Communication skills,Attention to detail