Business Administrator Apprenticeship

RESPONSIBILITIES:

Cover reception– undertake reception duties.   Assist with booking carers onto training, confirm courses prior, confirm attendance, gain feedback and issue certificate. Undertake checks for prospective foster carers. Scan TSD folders and issue certificates once sign off sheet is received. Support the team with respect to Admin duties. Act as the point of contact for internal and external clients. Liaise with the Line Manager and Team Manager handling requests and queries. Any other appropriate duties requested by Ikon Management. Reception duties (as below).

Reception duties:

Answering telephone calls, taking messages, transferring to staff. Welcoming visitors to Ikon, ensuring sign in and temperature taken, provide general support to visitors. Receiving deliveries and put away. Keep Reception tidy, Hospitality table, Meeting Rooms, Toilets and Hospitality Kitchen clean and tidy. Book meeting rooms. Order stationery, stamps and help with hospitality. Ensure TSD/PDP/New placement/other forms behind reception/Memory boxes are replenished. Restock First Aid Boxes. Post – frank mail, enter it in the post book and take it to the post office. Scanning documents to charms/sd. Hospitality. Office purchases – Amazon, Adapt, Cool Water, The works, etc.

Training:

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.



Training Outcome:

The opportunity to progress within the organisation for the right candidate.



Employer Description:
Ikon Fostering offers the best possible fostering career to existing foster carers and new foster care applicants that have a wish to start a rewarding career in fostering.

Working Hours :
Monday to Friday between 9.00am - 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental


  • Location: POOL STREET WALSALL WEST MIDLANDS WS1 2EN
  • Type: Permanent
  • Recruiter: WALSALL COLLEGE
  • Posted: 15-Aug-2025
  • Posted on: findapprenticeship.service.gov.uk