PA Services Administration Apprenticeship (Darlington Borough Council)

Your weekly tasks could include:

Provide administrative support as required to the PA Network, including word processing, photocopying, scanning, filing and postal duties.

Provide a support service to departmental management teams, ensuring a friendly and responsive service to telephone enquiries, colleagues and visitors.

Arrange meetings as required and assist the PA Network to arrange events and activities organised and facilitated by the various teams.

Enter data into various systems across the Authority.

Undertake with complete discretion and in confidence tasks as required which may be of a sensitive and confidential nature.

Be an effective and flexible team member to ensure that requirements are met.

Ensure that you work in line with all the Council’s policies and procedures and ensure that you are aware of your obligations under these.

Training:

You will be completing the Level 3 Business Administrator Advanced Apprenticeship Standard with Darlington Borough Council Learning & Skills, Darlington. 

The Business Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of on-line, anytime learning and expert-led classroom training covering core topics.

Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles.

Training Outcome:

Successful completion of the apprenticeship may lead to full-time employment and/ or further training.

Employer Description:
Darlington Borough Council are a forward-thinking local authority committed to making a positive impact across the community. As a unitary authority, the council delivers a wide range of services, from education and housing to social care and environmental management, offering diverse career paths and development opportunities. Employees benefit from a supportive work environment, professional growth through training and apprenticeships, and the chance to contribute to meaningful projects that shape the borough. The council values inclusivity, innovation, and collaboration, and works closely with regional partners through the Tees Valley Combined Authority to drive economic and social progress.

Working Hours :
Monday - Friday 8:30am - 5PM

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience