Administrative Apprentice

Customer order processing – entering orders for pumps, valves, and automation products into the system. Handling customer enquiries – responding to calls and emails from OEMs, distributors, and resellers. Maintaining records – updating databases for sales, stock, and service jobs. Internal communication – working with the Operations Team to track job progress. Market & customer data – helping gather and organise customer and industry information for reports. Office administration – filing, scanning, and supporting general office duties.

Training:

An apprenticeship includes regular training with Bridgwater and Tauton College. At least 20% of your working hours will be spent training or studying.

Your training course: Business Administrator, equal to Level 3 (A level)

Training Outcome:

Business Administrator - full-time position responsible for supporting customers, accurately processing orders and coordinating with internal departments to ensure smooth and efficient operations.

Employer Description:
KSB Limited is a prominent UK subsidiary of the global KSB Group, specializing in the manufacture and service of pumps, valves, and associated systems. The Bridgwater office is integral to the company's UK operations, supporting a diverse range of industries with tailored solutions and services.

Working Hours :
Internally-based role, spending 5 days per week in the Bridgwater office when college participation isn’t required. Start – 8:30am. Finish – 4:30pm Mon –Thurs, 4:00pm Fri.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Non judgemental,Patience,Prompt action