Apprentice Communications Support Assistant

Assist in creating a range of quality, audience-specific content for both internal and external audiences. Independently travel to fire stations and attend service events to gather photo and video content for internal and external channels. Support with identifying social media trends and adapting them to create engaging content for service audiences to enable audience growth across a range of different channels. Assist the communications team to forward plan in support of key proactive campaigns and awareness dates and events. Monitor social media calendar to manage content and ensure high-quality daily posts are shared from the service’s channels. Liaise and network with a range of stakeholders, including colleagues, journalists and partner organisations. Support the communications team in aspects of crisis communications as required. Support the production and distribution of marketing materials.
Assist in the design process of communications and marketing materials for Norfolk Fire & Rescue and Norfolk Trading Standards. Collect, analyse and evaluate information on communications channels to support Service objectives. Support to facilitate public-facing service events.

Training:

The training model involves blended one-to-one sessions every 4 weeks, with group sessions, webinars, online courses, video, and additional support as required. 

Training Outcome:

Communications Assistant.

Employer Description:
Norfolk Fire and Rescue Service serves the county by protecting and saving lives, property and the environment, preventing fires and emergencies, responding effectively, and helping communities stay safe. Norfolk Trading Standards helps to ensure a safe, fair, and legal marketplace for consumers and businesses in Norfolk. The NFRS Communications team serves to enhance and protect the reputation of the service among Norfolk’s communities and beyond through effective communication in the press, on social media, and to the service’s 800 staff members.

Working Hours :
Monday - Friday, times to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Initiative