Administrator Apprentice

Opening and closing files and managing our client database Filing and managing our closed files system Preparing and sending standard letters confirming client appointments Sending Court Certificates to clients after mediation has concluded Answering the door to clients and making them feel comfortable, offering them drinks and helping mediators Inputting data onto our online systems Texting and calling clients to check their attendance at appointments Emailing mediators with their appointments daily General offices duties e.g. ensuring meeting rooms are clean and ready for clients arrival

Training:
20% off-the-job training 

Training Outcome:
Could lead to a permanent position for the right person.

Employer Description:
We offer family mediation to people from all backgrounds going through separation and divorce to resolve matters in relation to child arrangements and finance and property matters. We deal with a high volume of clients in a busy working environment through telephone enquiries and by email.

Working Hours :
Monday - Friday , 09:00-17:00.

Skills:
Communication skills,IT skills,Organisation skills,Administrative skills,Team working,Initiative